Find Cheap Flights from Bangkok Suvarnabhumi & other airports to Tokyo Narita (BKK - NRT)

The flights themselves were good and the crew members were attentive to requests.

The worst part was my departure flight was delayed a full 24 hours due to the airline combining two flights to ensure max capacity on board. No concessions were given and unfortunately I lost out on a whole day of my vacation, so beware if you book on Phillipine Airlines, you may not receive the flight dates which were originally booked.

No movies in thePR301

Nothing

Service, the seats, the vegetarian food is AWFUL, the entertainment is ridiculous and all around just a horrible experience

The staff was very helpful especially because I flew with my 5 month old son. They were very nice. The seat had enough space.

The food was ok but could do better.

The flight was d Kaye’s 5 hours ! We didn’t arrive in Hong Kong until 11pm

I never thought that Hong Kong airlines was this good

The courtesy of the airline stewardess

They gave us a meal. Hkg to tpe

Food and entertainment we're solid. Creature comforts we're solid for economy international (toothbrush, blanket, socks, and sleep mask.)

Never got an e-ticket until the night before outbound flight. Combined with the airline's outsourced customer service, lack of record keeping, and mediocre customer service skills on both sides of the Pacific, boarding was a traumatic experience. Never booking another international flight through Kayak, nor flying Hong Kong Airlines again. Domestic may not be totally out though.

Last minute wanted to check our luggage as the plane was boarding and almost caused us to miss our flight. Flight crew unhelpful and not friendly

The flight attendants are corteous, and leg room was okay (better than what I expected). It was also nice that they gave bottled water to everyone.

As usual, unorganized boarding. And I’m curious what is the criteria to get a blanket? I’m just curious. Cause 2 of the people who sat beside me got blankets, but I didn’t. Haha.

I only fly Vietnam airlines within Vietnam.

Toilets need to be cleaned up from time to time during the flight and supply of toilet paper etc... should be at hand. It takes too long to disembark passengers.

The flight was 40 minutes faster than expected

The economy seating in this airline are trash

They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options.

Terrible food.

- The check-in counters opened at least 30 minutes late. The agents arrived late, they seemed to be having a good time and didn't feel the need to explain the reason for the delay nor apologize for it. - On my flight to Manila from Los Angeles, I did not check in any luggage. I had a carry-on and a backpack that fit perfectly well into the overhead bins and underneath the front seat. On my flight from Manila to Los Angeles, I was not allowed to take the same set on board because the total weight exceeded 7 kg. This put me in a bind because the heaviest item I had was my small LCD monitor which was in my backpack. I had to put it into the carry-on with wheels which I had to be checked-in. I would have prepared to carry it in my backpack because it is a fragile item. When I was told to sign a document that absolves the carrier of any liability for the checked-in luggage and I refused, the China Airlines Duty Officer in Manila informed me that unless I sign the document, my luggage will not be loaded on the plane. I felt extremely frustrated by the attitude of the Duty Officer who didn't hesitate to threaten me and insisted that the rule was imposed on them by the TSA in the US. Instead of helping me work out a solution to the difficulty I was facing, he simply walked away with a dismissive attitude.

Quick boarding, staff english is good. Good movie selection.

seat not very cushioned, food is okay. Low TV documentary selection.

Everything! New aircraft DREAMLINER

Pushy Chinese people acting like someone is trying to take something from them!

Better airlines

Great service

Not a thing

Big delay in PEK

Easy ride

N/A

The crew is very friendly , hard working and helpful.

Food

The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.

There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.

Crew seemed nice, helpful.

It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight

Airlines staff took my complaint seriously and found the bag at Hongkong airport. Later the bag was brought to SFO and delivered at my temporary stay. Very good job done.

On arrival on 10th Sep at SFO, I found one of my checked-in baggages was missing. This made me bit worried. I made a complaint to airlines staff there. Some inconveniences caused since I kept my needed cloths in that bag.

Delay

Seat recline marginally more than in economy, but 2x+ the price. Boarding process for PE abysmal. Food - slapped on a tray.

There was nothing worth liking . Plane was dirty in side . Tray tables were broken. Used pillows without hygiene sealed bags. Toilets were missing basic supplies.

Crew was aggressive and impolite even with senior citizens . There is no point in speaking English with senior citizen of Asian decent. Making faces and giggling among themselves with a sarcasm.

The flights got delayed. One of the flights got delayed without a notice in advance.

Nothing

Everything

The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

Cheap price and we had the row to ourselves. The flight was very smooth and quiet. All in all not a bad way to travel on a budget

No food or drink or entertainment at all...

Surprisingly they had a check in at the regular terminals (normally low cost carriers are at terminal 3, which you need to take a bus or walk to). The boarding was smooth and efficient though a bus gate.

Food came out our maybe 4 hours into the flight. No entertainment of course. The seats were very small and cramped. Not sure how a bigger person would do but I was in the middle seat and rubbing shoulders with both people. We also flew into Don mueang airport at Bangkok which had extraordinarily slow and long immigration lines. Spent an extra 90 minutes there. Overall a rough trip and the LCC was just part of it.

Legroom

It sucked... no movie.. no drink had to pay for a soda 5 hours of nothing

Friendly, professional crew.

Bit of turbulence, but hey that's what happens when you fly.

Tons of leg room.

No soap in bathroom

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

the service

the food and entertainment system

Foods

Delay time was too much!

Flying out of Macau is more convenient than HK

The check in line was very slow today in Seoul

The price was a steal and able to have the 3 seats for 2 of us. Enjoyed the trip and flight.

Flight attendant seemed put out if you asked for more than 1 drink.

Captain did a great job! It was raining and thunder storm, but the captain can control the plane and landed safely.

There was no personal screen, so i tried the music. But they didn't have any English music channel, only Chinese and Japanese music.

What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey

VERY FRIENDLY

Bad seat near bathroom. Smelled like pee entire trip

Food and drinks

Nothing

Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water.

There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies.

The Staff was very friendly.

Great service and very very comfy

Everything else

Food was less than marginal

Overall flight was good. The pilots seemed young but landed the plane so smoothly I didn’t even feel us touching down. Seats were a bit small but as this was a rather empty flight, I ended up finding a whole row to myself at the rear of the airplane and slept through the whole flight. Flight attendant seemed nice. Boarding in DMK was terrible though. As they had a single janitor cleaning the giant waiting hall, all the passengers had to wait for hours outside with no chairs. It was chaos getting in.

-Boarding process (prepare to feel likes herded cows) -narrow seats (it’s what canned sardines feel like)

Airline provided no water on a 5 hour flight and wouldn't accept credit card or dollars, only baht. Since I was leaving Thailand I had none so the told me to drink from the sink by the toilet that said "do not drink."