The CRJ-900 was clean but the overhead air vents were broken in our First Class row, making the cabin very hot until about 30 mins into the flight. The flight attendants were both extremely apologetic and accommodating though so that is why I rated the flight as very good. They checked on us many times and truly showed they cared. The snacks for an hour and a half flight could be better. Would be nice if there was a small plated meal over convenient store snacks. WiFi also was not working. And it would be nice if Delta had adjustable headrests on these planes.
The plane was old and thus the seats were not good. No cushion left whatsoever, and it all was a bit worn out.
The flight was late which i understand happens. But we flew Delta one and the Crew was stiff and not that friendly. They didnt offer beverages after they served the lunch. I dont usually do reviews but i felt i must tell you about this crew. They were american not european. We are platinum members and we are usually treated much better
Was on time, normal boarding. The worst flight attendents and service I ever seen,, can't believe Delta can have such service. Bathroom was dirty and no toilet paper, paper towels and used toilet paper all over the floor, when I tried to tell flight attendant she didn't even let me to finish and turn around. Very rude. Wi fi didn't work.
I went to washroom twice and once there was no toilet seat cover and the other no toilet paper at all. I don't think it was ever replenished or checked before we boarded as it was very early on in the flight.
For some reason, I couldn't choose my seat. The airline gave me a seat when I got there. Not happy about that. Otherwise, everything else was great!
The way BCN airport handled boarding was a huge improvement over our trip to Spain from JFK. Instead of gate-mosquitos edging in before their zone was called, in BCN they had clearly marked lines for Zones 1-8 and people just lined up correctly. The flight itself was uneventful. The meal (curried chicken and rice) was one of the better meals we've had on Delta. Entertainment options were plentiful, power chargers were available in Main Cabin, and seats were decent. Flight staff were very friendly and positive throughout the 8 hour flight.
third trip overseas with delta recently where the TV did not work- not acceptable for a 8 hour flight! your food really has declined crew great and I am loyal to delta
Did not live up to expectations - lounge benefits of Delta Amex Reerve card not honored for my wife.
Premium seemed like first class, nice seats, great food, competent and friendly flight attendants. Very nice flight.
I flew from Barcelona to Chicago on UA yesterday. The flight was on time, the pilots did a great job and the flight attendants were super nice. All of them. Also food was good, and the drinks, including wine were served a few times during our flight. I highly recommend this airline.
There were no facilities in the middle of the aircraft and premium economy was not allowed to use the business class facilities, and had to share the only two toilets at the back with economy. The upgrade to Premium was definitely not worth it
When I went to check in at the United counter in Barcelona, Spain I had 2 different menat 2 different times in United uniforms (standing around with a couple other employees) ask me if I was traveling alone. The one man asked me 3 different ways if I was traveling alone. I am, 68 yeaers old and have all my faculties. I thought it was weird and it made me feel very uncomfortable. What difference does it make if I was traveling alone or with someone? What if I was a recent widow? That would have been horrible. They never gave me a reason why they needed to know who I was traveling with. I was hesitant to question them because I needed to be on that flight.
It would have been better if the crew has supported my husband's reasons for needing to keep the space clear around his feet, rather than insisting that he put his knapsack in that space.
I really enjoyed flying with United airlines amazing experience , good customer service and great food
The first flight was an hour and a half late leaving, thus missing my connection. The second flight Departure was two hours late Leaving.
The width of the chair is very small. Not comfortable at all.
No entertainment system or wifi on a 12 hour flight. They failed to include GF meals And snacks as requested on my ticket so I had very little available to eat. Crew seemed indecisive.
one hour to board connecting flight from frankfurt trying to beat the far Z gate and with immigration of USA ppus waited for delayed boarding in gare for an hour and fly half gour late worst transit im frankfurt this airlines are for profit passengers are victim of dysfunctional airline frankfurt so crowded restroom are too small
Seats were very comfortable and everything was in good working order. Crew was disengaged to the point of being rude.
we had flown from Okinawa and had breakfast in Okinawa. There were issues with the plane so service was postponed. I asked a crew member if we could get something to eat as I was very hungry. Shevwas so nice that shev brought nuts for all of us. The sad part is that thevnuts were stale but I was hungry so I ate them. My side of the rew was really very nice. Both my wife and I travel quite a bit even though we cannot lift our bags as we get help. My wife asked her dso=ide crew if she could help put up the computer bag. She told he that its not her job. Oh well
Air conditioning was out for about 15 minutes that made it uncomfortable. WiFi went out halfway into the flight. Flight was about 45 minutes late.
The middles seats on the 777 airplane are very small. I am only five feet tall and my knees were touching the seat in front of me and the is no leg room if you have a person item under the seat. The food was horrible, spicy sauces, tasteless bread, and wilted/brown lettuce. Keep it simple. The staff was mediocre., one minute loud and chastising, and the other friendly. We liked how clear and easy to understand the entry process in to the US was.
The overhead bins are too small, They served one meal and two snack for a 10hr flight. My meal was missing the butter, cheese and salad dressing everyone else got. The crew were nice and the plane was clean
Nice comfortable flight from Barcelona back to the states. The premium economy offers the extra room we need for my husband. The food was good and our flight attendants were excellent.
Premium economy seat was decent. As always poor headphones, poor food and beverage, crew is not overly friendly
Flight was delayed bc of mechanical issue. New plane had different configuration so some seats had to be switched. They called all passengers who needed new boarding cards. They did not call us so we thought our seats were the same and fine. When we boarded they informed us our receipts had changed and we are now all sitting separate and in the back row. Both my daughters had meltdowns and started to cry and once we got on the flight, we figured out how we could sit closer to each other, but this was very upsetting.
Flight was on time Crew was not. very friendly I paid for premium class and It wasn’t too much different from coach
We booked Iberia and it was LEVEL … a cheap ariline. The plane didnt have entertainment nor wifi
Professional comfortable flight crew food seat could not have been any better. Sure beats British air !!
Boarded in group three at Barcelona, which meant going from a gate outside onto a bus to ride across the airport to a plane waiting on the tarmac. When we arrived at the plane, crew behavior told us something was wrong. Bus driver would not let us off for almost twenty minutes, despite being crammed shoulder to shoulder. Eventually, we got onto the plane, but were then told that someone “forgot” to refuel the plane and the truck to do so had not arrived. We departed late enough that we missed our connecting train in NYC, which was the last train of the evening, so we had to stay awake all night in the passenger waiting area of Amtrak’s Penn Station, which was almost impossible to get to because the station was now closing, as it was after midnight. We had to haul four suitcases a few blocks on city streets in the rain to get to the one remaining open entrance to Penn Station. We ended up being up for 36 hours straight because someone couldn’t do their job. Never, ever again would I fly this airline.
Very nice staff, terrible food, not very comfortable premium economy.
Basic service for a decent price, all amenities are à la cart
One of the crew members hit me with the car and not even says anything
This ticket was canceled and I did not find out until it was time to check in. I believe the vendor is at fault. Cheap tickets.com I would like to elaborate on the situation to kayak. Can you give me an email address?
Was very unhappy with the entire process, from check in to boarding to the comfort of the flight. Did not enjoy the flight on Level.
Sub par plane for an international flight. My seat was so cramped even after I paid for more legroom. i was basically in the aisle with everyone banging into me the whole time. Will not book again unless I have no other choice.
Lost luggage, breaking the rest of plans, instead of going to other place from JFK should go home and wait for bag don’t know for how long 1, 2 days.
I was not aware there was a $100 bag fee per bag. Not on the way there and I booked round trip.
Iberia was the worst airline we have ever flown. First, Iberia changed the seats I paid $98 extra for. In doing that they moved only my seat 30 rows away from my wife. I had to call to get another pair of seats together and were placed in row 52. Then, when we checked in our seats were changed again to row 29. The food was almost inedible and the videos available on the flight were few and not very good. I paid extra for my seats and have not received a refund. The American Airlines flight was excellent and the food and videos were good.
