Didn’t like the options available, reduced
The flights were always in time
The crew wasn’t in any flight positive, always angry
Staff was nice.
We were late to bord, therefore we were 1 late for rake off, on top of that a passagenger got sick on the plane and the way the staff managed the situation was very poor. Missed my connection. Hade a very bad experience, and more likely, I will not fly or recomend Copa
comfort crew entertainment passable for the age of the plane clean quick boarding
not enough food..............................................
Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.
I was hungry on the flight, but while there were drinks, there were no peanuts or other snack offered. I would buy it if it were made available.
bad food, too much AC
The crew was helpful and friendly, my flight was inexpensive
The seats were incredibly uncomfortable! Also, many people did not understand how to turn off the televisions, so it was pretty distracting to have so many monitors going when we all trying to sleep.
Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe
Boarding goes quick, nice seats in economy comfort
No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone.
Not enough room for my legs, I was uncomfortable.
I had the row to myself. Smooth flight. On time. Actually we got there early.
My arm rest would not stay up. Flight attendant almost seemed rude. Might have been just her tone. She seemed annoyed. I could be wrong.
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