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No sé dio

Nothing

Worst experience ever!!!!!!!!!!!!!!!!! Never again

NOTHING.

Our flight was canceled two times by Spirit, and we had to stay another day due to the fact that the airline has limited availability for rescheduling canceled flights. Once the third flight arrived, there was an issue boarding due to a beligerant passenger and the flight was over an hour late. However, the entire time the issue was being resolved, Spirit told the passengers waiting to board NOTHING. Everytime a question was asked about whether or not we would be leaving, the staff was rude and avoided answering. I will never fly Spirit again, as they truly do not care about their customers.

Spirit refunded me without complaining.

There was an hour delay 15 minutes prior to our flight’s planned departure. It made me miss my connection in Fort Lauderdale and caused me to lose an entire day of my vacation. I ditched Spirit and booked a flight on a real airline. Never again.

Timeliness

Hsve to pay for drinks & snacks

For exception of price there is nothing I liked about

Uncooperative ground crew App doesn't work if you are not from the US

Friendly pilot.

My reading light kept flashing off and on. So I couldn't read my book.

Timing and ease of travel

Nothing

I am enrolled in MileagePlus United Card member which has one check in bag free for the first time. Still I was charged me $50 extra for my check in bag. They should have told me prior at the time of check in but they stopped me at the gate. I am not at all happy with what has happened.

The crew was so sweet and helpful. They were nice and very helpful to passengers and to one another. One of my most enjoyable fights. On time and arrived early

Free movies and wifi

Plane was not cleaned properly. And it was restroom smell all over the mane during the boarding

Excellent choices, comparisons, easy to use, updates

NOTHING.

Our flight was canceled two times by Spirit, and we had to stay another day due to the fact that the airline has limited availability for rescheduling canceled flights. Once the third flight arrived, there was an issue boarding due to a beligerant passenger and the flight was over an hour late. However, the entire time the issue was being resolved, Spirit told the passengers waiting to board NOTHING. Everytime a question was asked about whether or not we would be leaving, the staff was rude and avoided answering. I will never fly Spirit again, as they truly do not care about their customers.

No sé dio

Spirit refunded me without complaining.

There was an hour delay 15 minutes prior to our flight’s planned departure. It made me miss my connection in Fort Lauderdale and caused me to lose an entire day of my vacation. I ditched Spirit and booked a flight on a real airline. Never again.

The flight departed more than an hour late. No explanation or information was given as to why nor were updates given during the delay as to when we were expected to depart.

Second time in 6 weeks we’ve taken this exact route and hasn’t gone as scheduled either time. the savings from the low prices were blown on having to get a hotel because of missed connections. On top of that customer service has been hit or miss, predominantly miss.

I was delayed for 2 hours

No arm room

Nothing to write here

Didn't like baggage fees for carry-ons, didn't like paying for seats to ensure that my wife and I sat together because she has travel anxiety, didn't like having to pay for a ginger ale on the plane, didn't like small tray tables and the fact that the seats did not recline, didn't like that there was no entertainment on the flight (screens, music, charging capability for phone). I understand the appeal of "pay what services you want" as there were many services that we "needed", and because of that we certainly paid for them. In addition to our airfare, we paid $32 for seats, $160 for 2 carry-ons and 1 checked bag, and then $6 for 2 ginger ales to help settle our stomachs for the flight. It was very unexpected. Spirit did reimburse us $60 as a one-time courtesy because this was our first time flying with Spirit, and we did not know what to expect, but had we not complained, we would have gotten nothing.

Friendly efficient staff with good service and comfortable jet.

Armrests didn't go up in our row only, would have been nice to know. Waffle snacks taste good but are very crumbly and make a mess, there were other options for $$. Stating "free wifi" is misleading as you have to pay for internet access.

Excellent choices, comparisons, easy to use, updates

Turbulence was insane

The last row was really comfortable.

The lines set up to let people onto plane were disorganized.

Great assistance with a wheelchair to board, and gate crew in CVG is super friendly and helpful.

After landing, we spent a hour sitting in the plane, waiting for a gate. After the entire plane had deboarded, it took another 15 minutes for them to bring my husband's wheelchair up from the gate checked storage.

Timeliness

Hsve to pay for drinks & snacks

timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted

passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay

Getting off the bus!

2.00 for water! Overpriced everything! Crew was not nice. Kindness goes a long way. Not for this crew impatient and just rude to other passengers. We pay good money to ride on the horror bus!

If you are traveling with little to no luggage this is the best bang for your buck travel airline in the industry.

It was cheap.

We left an hour late because another connecting flight was late coming in. While I can appreciate them trying to get everyone on board it just continues to make other travelers late. We made our connection just barely but our bags did not.

seat, confort, dint recline, not tv or movies, no snacks

The isle seat, the price, tsa

Had a great trip.

Fast and on time

Snow and full parking lots put me 30 minutes behind my expected arrival time (still before boarding for the flight). Spirit wouldn't let me proceed to boarding. Then they delayed the flight for over an hour, but I was turned away. Very, very disappointing experience. They gave a flight two and a half days later and can't change my return flight. My 5 day vacation just became a weekend trip, when all they had to do was bend their rules a bit because of the weather. I was one of several people they did this to.

You think you’re getting a really good deal until they lie about the overhead storage being full and force you to pay $60 only for you to find out there is lots of space aboard. This absolutely didn’t leave a good taste in my mouth.

My plane landed.

The flight crew was so kind to move me. Definitely made it a more enjoyable

Make the seats wider or charge large people more money. This is crazy. I don’t like other people’s fat rolling into my seat. I should get a refund

Departed and arrived ontime.

Old plane. No usb power outlets or tv screens. No included food service in 8 hr flight.

Nothinh

The flight crew’s non challent attitude

Quick flight.

The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID.

The flight was three hours late!!!!!!! I had to get on and get off the plane with all my stuff. This has financial implications on the ground later that evening in Uber Cost and I had to pay for the additional day for my car because I was not able to pick it up at the originally scheduled time. I contacted United and have not heard ANYTHING!!!!! Please help me get my money back!!!

Fight was changed then late

Timing and ease of travel

Nothing

This was the first flight if the day and the plane floors were fithly. It look as though they have not been vacuumed in a few days!!!

Early out and early in.

I had a round trip with Spirit and on the first flight I could take carry on bag for free but on the second flight they sent messages about payment carry on bag $ 45. Also it was dirty on the board and the water they sell for 3$.

Speed and efficiency

Convenient

Short legroom

Smooth landing and price of round trip tickets

Seats and the leg space

The service was good along with everything

Nothing

We were delayed after late boarding because of tornedoes and bad weather, sat for 45minutes on the tarmac, however the entire time after going back to the gate to reset the timer the captain or 1st officer kept the guests advised as to our order in the takeoff queue. Came on many time to report and was very apologetic which I believe kept everyone informed and thus not so anxious. Much appreciated! Even opened up direct tv for all

Nothing.

Streamlined experience and on time. My choice of seat as well at the terminal desk.

Pay for wifi and tv. Jet blue gives it to you for free.

I finally made it home and my luggage wasn't lost thus time.

Boarding was slow, staff was cranky, literally had my bag of snacks thrown at me. Overall what was expected of a united flight.

We arrived about 2 hours prior to our scheduled flight take off on a slow morning for the airport. The line for check in was relatively short in length, and we printed our own boarding passes and had pre-paid to check our bag, so we entered the bag drop line. The line moved so slowly that by the time we got to the bag drop employee, we were told that we were too late to make the plane. I would never fly Spirit again.

Flight on time. Pleasant crew.

Seating is too cramped with no legroom. Knees pushing on seat in front.

Nothing

They overbooked our flight. Our seats weren’t reserved. We missed our flight and had to wait for a later departure. I would rather pay the few extra bucks and not have to worry. I’m never flying Spirit again.

Flight schedule as promised.

The crewperson I had was unpleasant. Seemed angry. The leg room is sorely lacking. Quite uncomfortable.

Crew was good at keeping USB up to date on turbulence and when they would be around to help.

The landing. It was rough and abrupt.

Great and fast

I arrived on time

Boarding was easy and there was plenty of overhead space for my carry on luggage

Coach cabin was not spacious at all. Very little leg room and the aisles seemed very cramped. Also, the seats weren't particularly comfortable.

The flight and the crew

They charged me over $80 for over weight baggage. They cut me no breaks.

Fast and on time

That it arrived on time.

There has to be stronger regulations for sitting on a metal seat for 3 hours.

Nothing

They overbooked our flight. Our seats weren’t reserved. We missed our flight and had to wait for a later departure. I would rather pay the few extra bucks and not have to worry. I’m never flying Spirit again.

Phone charging outlet under my seat didn't work.

Boarding was easy and there was plenty of overhead space for my carry on luggage

Coach cabin was not spacious at all. Very little leg room and the aisles seemed very cramped. Also, the seats weren't particularly comfortable.

The flight crew and the cabin crew were professional and efficient and friendly. The ginger ale kept me from getting nauseous during the turbulent approach.

I realize that the airline doesn't have much control over screaming babies, but the reality is, my flight experience was significantly worse because of one, a couple rows back, who kept screaming at the top of their voice for most of the flight. While everyone was seating themselves, my fellow rowmates asked me to exchange my window seat for an aisle seat, so that grandmother, mother, and daughter could sit together. That put me two rows closer to that screaming baby. I came prepared to watch a movie with my phone and new noise canceling headphones, and then discovered the United Wi-Fi didn't offer movies on that flight, the same aircraft type and route as when I was able to watch a movie that way, earlier this year. I didn't find a way to connect my Bluetooth headphones to the plane's entertainment system, and I'm also disappointed in myself, to have to say, it took me far too long, to figure out that I needed to interact with the screen in front of me, through the control pad under my elbow on the armrest. By that time, there wasn't enough time left in the flight, to start a movie. So, I just played music stored on my phone, which helped mask the baby screams.

Great and fast

They got me there

Spirit is a horrid airline. The counter people were rude the flight crew was rude and unprofessional. The spoke about passengers that were in ear shot of them. They were just plain rude to customers

Arrived on time

Boarding wa very unorganized

Nada

No nos dejaron abordar porque perdíamos la conexión

Nothing

They overbooked our flight. Our seats weren’t reserved. We missed our flight and had to wait for a later departure. I would rather pay the few extra bucks and not have to worry. I’m never flying Spirit again.

Anthony

Free movies and wifi

Plane was not cleaned properly. And it was restroom smell all over the mane during the boarding

For my first time flying every thing was great. Crew was friendly. Flight was early. Ready to book another flight!!

Excellent choices, comparisons, easy to use, updates

It worked

Stinky and cold

Flight on time. Pleasant crew.

Seating is too cramped with no legroom. Knees pushing on seat in front.

Having to wait 45 minutes to retrieve luggage

We arrived about 2 hours prior to our scheduled flight take off on a slow morning for the airport. The line for check in was relatively short in length, and we printed our own boarding passes and had pre-paid to check our bag, so we entered the bag drop line. The line moved so slowly that by the time we got to the bag drop employee, we were told that we were too late to make the plane. I would never fly Spirit again.