Wouldn’t let us check our stroller and car seat at the gate
Cons: "I think the food in our flight was not that good.."
Cons: "No complain . It’s singapore airlines and not dirty air India or jet Airways"
Pros: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Cons: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Pros: "Boarding went smoothly, crew extremely curtious and helpful."
Cons: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."
Pros: "Food was pretty good. Loved the Weiss ice cream bars"
Cons: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Pros: "The flight attendants were nice, attentive and joyful!"
Cons: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Pros: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Cons: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."
I felt thirsty and asked the flight attendent for water, but no one came for more than half an hour.
Pros: "Fast and easy to board nice crew worked fast and smooth large proposal for entertainment"
Cons: "more diversity of beverage offered Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically."
Pros: "Entertainment option"
Cons: "4hr to repair a tire, and crew rest limitation made extra stop at Taipei"
Cons: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
Pros: "I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie."
Cons: "keep providing little gifts for kids"
Cons: "It was a 14 hour flight and my head phone jack didn't work"
Cons: "Hi. I want you to pay me back half of my air tickets that I paid+ my expenses that I spent. I bought from you air tickets with Scoot airlines from H.K to Singapore on 30 December and back to H.K on the 3 January. when I came to the H.K airport to check in with scoot airlines they said to me that I can't go to Singapore because my passport expired on 2 of June and it's less than 6 months if I want to go to Singapore I need to have in my passport more than 6months. sow in the end I lost the ticket to Singapore and not only this I went back to H.K I toke a room in the hotel 150$ and the day after I went to the embassy of Israel to extend my passport and I bought a new air tickets with Cathay Pacific 350$ to go to Singapore. its mean that I lost my ticket +500$ .and all this because you never informed me that my passport needs to be valid more than 6 months . you can see also in your letter its written there that my passport need to be valid there is not any thing about 6 months. if you was telling me that before I could change my passport. sow pleas I insist that you will pay me back half on my ticket that I lost + my expenses 500$. if I will not get it back my story will be all over in the internet about you I suffered a lot"
Pros: "Comfortable enough on board. Good service."
Cons: "Late out and inbound. Dirty Airbus plane outside. Needs a good scrub!"
Pros: "Everything but the seat"
Cons: "Seat configuration is not worthy of CP business class. It’s the old 777-200, either retire the plane - that would be a shame, or upgrade the seats"
Pros: "They were really nice and the plane was pretty new"
Cons: "No bad experience"
Pros: "The price point."
Cons: "The consistency of check in. Wasnt charged for bringing skate boards with luggage but was charged on the return home as an exta piece of luggage."
Cons: "Shoulder space. I was rubbing shoulders with the guy next to me"
Cons: "Lost my luggage, seat didn’t recline all the way, crew never came around for garbage, old plane on the 2nd leg, same entertainment I had 4 months ago"
Cons: "More water cooler temperatures and more information about 45 minute delay on tarmac. And let people pee if you are just sitting."
Pros: "Nothing to like on this delayed and poorly organised flight"
Cons: "Hong Kong Airlines have a lot to answer for with this flight from Beijing to Hong Kong. Inexcusable poor service. Unprofessional."
Cons: "My flight was delayed and my bag didn't make it onto the connecting flight. I still don't have my checked bag."
Pros: "Seats were comfortable. Entertainment had a great selection and the crew kept us up to date the entire flight. Loved the eggplant minced pork dish. Also loved they served 100% juice options."
Cons: "They needed to serve food more frequently. Having a nut allergy, I could only snack on the popcorn which doesn’t fill you up. The pizza served as our hot snack was disgusting."
Pros: "Crew was courteous and professional"
Cons: "Didn't care for my kosher food. Would have liked a little more leg room."
Cons: "Had a very unruly passenger behind me in coach be upset and violently shake my chair just for simply reclining as everyone else does. Altercation went on for 10 minutes and no staff were present. Finally had to walk all the way down the galley just to get their attention and have them deal with it"
Pros: "Food was again excellent, cabin crews are really nice this time"
Cons: "Washrooms could’ve been cleaner"
Good one is its safety. Taking off and landing are good. The bad parts are the managements at airport, especially in Manila. It's horrible.
Seats were very uncomfortable And the tv screens did not work neither did the phone charging ports. The crew was very friendly and the food was very good.
iwas thirsty the whole night, no one approach me to ask if I needed a drink!
Pros: "Yes, the crew were amazing.. since I was booked In the economy class, it was not that comfortable but good enough."
Cons: "There are not much choice for food aside from the usual that come from the airline catering service."
Pros: "Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!"
Cons: "The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason."
Pros: "The flight was excellent except for the food. They could have fone better."
Cons: "Airport is not very well organized. Airline is ok but crew did not show the importance of addressing customer service. We paid for choice seats but others got the same without paying. We should have been allowed to move to wider leg room seats since we paid."
Pros: "Crew was nice and helpful. Seats were decent for economy."
Cons: "Charging outlets for non phone devices."
Pros: "Great Flight Crew very Pleasant"
Cons: "It was a small plane but comfortable and comfortable flight"
Cons: "PAL is literally never on time. The terminal process was absurd - 300 person line to check in and print a boarding pass. Then it was 1hr late to boars and then >90 mins waiting on the tarmac. Just a terrible on-time performance and inconvenient process that is typical of PAL"
Pros: "The price"
Cons: "Staff was not helpful and kind of rude unless you spoke their language. Food options were terrible and not very comfortable seat for 13+ hr flight."
Cons: "Seats are narrow, leg room limited, and food is minimal."
Pros: "Seats was ok not very comfortable . They don’t understand English . Before food served there is announcement for apologies for not choice. I ask her about food , what is this she said I don’t know. They don’t know what they are serving. It taste was horrible. That was the desert with food."
Cons: "They have to learn English and serve the better quality of food."
Pros: "Everything is good but there are kids make noisy during the sleeping and no one stop them."
Pros: "Cheap price."
Cons: "The food was not great. No USB charger. The other passengers were noisy."
Pros: "The crew this time was outstanding! Also, the food improved much from last time."
Cons: "My entertainment screen did not work."
Pros: "Crew was ok but the seat was very uncomfortable."
Cons: "Worst food in an international flight. Chances are I won’t be traveling by this airline again."
Cons: "The plane was COLD. The food was absolutely disgusting! The seats are small. Lacking in the movie department. I will not use Air China again."
Pros: "Exceptionally, there was an audio on this flight! I enjoyed movies very much! Also the chicken lunch there was delicious."
Cons: "For my return flight, I expected the same, but in vain."
Cons: "No aisle seats cos I couldn't check in online."