Pros: "the libanese in general they are respectful educated prepared i do love to fly with the meddle east airlines cause its comfort and understanding"
Cons: "nothing to suggest cause its perfect"
Pros: "Every thing great thank you"
Pros: "I slept 2.5 hrs and that good"
Cons: "I couldn’t book an additional baggage neither select my seat online, although I tried several times and even contacted directly on the telephone the travel company also several times"
Pros: "The crew was very polite"
Cons: "If they had announced the boarding earlier"
Pros: "The stuff was very friendly."
Pros: "The MEA"
Cons: "To put more employee for the arrival"
Pros: "Good service"
Cons: "Seats are a bit uncomfortable"
Pros: "The crew were very good. The flight was comfortable. The food was good."
Cons: "Boarded 30 min late and only one crew member to check in the entire plane, long delays. The flotation device was dangling from the seat in front of me. Why they have to run commercials for 15 minutes when you sit down when you've already paid to fly?"
Pros: "I liked it Being a direct flight and the quick boarding"
Cons: "Food seems to be getting worse and entertainment sound quality is very poor and selection of movies is also poor"
Pros: "Food on short flight."
Cons: "Can't think of any"
Pros: "I don’t like any thing"
Cons: "The crew was so distributing us with their loud voice. The captain was very bad.. the check in was not good for us..we are a married couple and not sitting beside each other"
Pros: "Everything was ok"
Cons: "No fresh bread"
Cons: "Airline made no attempt to rectify the situation. 9 hour delay on a 1 hour flight?!!"
Pros: "the flight was very good and the food was delicious and i enjoy the flight very much thank you"
Pros: "Crew very attentive to passenger needs"
Pros: "The only direct flight between my base and destination"
Cons: "Inflight lack of maintaining clean toilets - food quality needs improvement and entertainment is very dated"
Cons: "the entertainment is limited"
Cons: "Compared to most other airlines, generally poor"
Pros: "Flight time"
Cons: "Flight got delayed"
Pros: "Everything was perfect"
Pros: "The crew were great"
Cons: "I am a disabled passenger. Lack of care from check in desk. Requested seating not given despite fact was first to check in allocated seating in last row meaning had to walk full length of plane with my crutches when there were seats available closer to the door."
Pros: "There were only few passengers in business class so it was a calm flight."
Cons: "Crew very distant and unfriendly. i was not received by any crew member but ordered to sit. A passenger dropped her suitcase on my legs when entering the plain. Chair out of order: back doesn’t lie down. TV didn’t work no films or programs loaded Coffee was extremely cold."
Pros: "Food and service"
Cons: "Late on boarding time"
Cons: "Delay in boarding without giving information before"
Cons: "My reservation was cancelled and I had to buy another ticket at the airport for double the price."
Pros: "The crew was very nice"
Cons: "Regarding food, we had 2 options which one of them is not available at all. It was either chicken or fish and there's no chicken and I don't eat fish. Is that normal! I paid for this!!"
Cons: "Some of the MEA checking in staff are rude and unprofessional. Some of the MEA Stewardesses are also very rude. Lebanon is known for its superb services in its hotels and restaurants, however, this is not reflected on its airlines services which is below average. Here are some of what the MEA need to do: 1. Allow ticketed travelers to evaluate MEA’s staff performance during their checking in process and on-board services, 2. Facilitate fast track lane at passport control rather than making business travelers wait sometimes 50 minutes to leave or come through passport control 3. Work with passport control management to improve the communication skill of passport control staff who mostly behave as if they are doing the travelers a favor for processing their passport immigration services. If tourism is important to Lebanon the above points need to be addressed. Hope these notes will help."
Cons: "We had a 20 minutes delay in Beirut airport .. The launch menu was to choose between chicken and fish , we chose chicken but were surprised that no more chicken is available .. because we were sitting nearly on the last seats .. so they were out of chicken , being allergic to sea food we missed our launch.."
Pros: "All went smooth. Check-in staff was courteous and focused. Often they are chatting and not paying attention to the passenger. Boarding went smoothly. Cabin crew was attentive to requests and pleasant. Captain gave all flight information clearly - no mumbling. The entertainment system worked well. They shut it off too early though, compared to other airlines."
Cons: "The food. MEA had higher meal standards."
Pros: "Timing and departure earlier as boarding was completed."
Cons: "At the boarding, Cabin Crew Supervisor made a comment while i was looking on the aircraft tag. No need, I'm not a kid and it's my right to look at it."
Cons: "from dubai to beirut.. there was an overbooking and i had to wait for them to find me a seat. this is unaceeptabke for someone who is a silver member with skyteam"
Pros: "Punctual, friendly, efficient"
Pros: "Generally was good sure can be better☺"
Cons: "Food was middle no bad no good"
Cons: "I didn't like to travel on ME A aeroplane instead of Royal jordanian flights, accordingly I was not be able to get my boarding to Dubai directly."
Favorite and best airline . But this particular plane was an old one . Uncomfortable seats
I found the crew to be particularly cold and unwelcoming. I had pre-ordered a meal that wasn’t registered. The flight was also delayed. I reached DC by 9:30 pm instead of 7pm
I had problems with the tickets
Pros: "Seats were horrible and the crew was thr most unprofessional crew"
Pros: "Everything was good"
Cons: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."
Pros: "It was calm"
Cons: "Maybe in first class"
Pros: "Crew was very good and seat in long trip was comfortable"
Cons: "Boarding in first leg needs more organization"
Pros: "The crew were friendly and responsive"
Pros: "Very comfortable seats & clean"
Cons: "Not applicable."
Pros: "Crew were great and the airane was clean."
Cons: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."
Pros: "Boarding was on time and the service was nice. The cabin crew were nice too."
Pros: "Service food timely departure"
Cons: "Nothing to dislike"
Cons: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"
Pros: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Cons: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Cons: "customer service needs upgrading"
Pros: "The crew onboard the flight were good and the entertainment was good"
Cons: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
Cons: "Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience"
Pros: "Services and quality of food"
Cons: "Bit warm the plane"
Pros: "Airplane crew was amazingly friendly and helpful"
Cons: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Cons: "small plane, noisy! did not like business class. BUt overall ok"
Pros: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"
Pros: "Service, timing"
Cons: "Didnt love the food ..."
Cons: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Pros: "Liked the movies and entertainment selections."
Cons: "They didn't have a vegan menu. I had requested vegan and called over the phone a month before my flight and they said they understood. Then on the flight I was told they only do vegetarian which was not good enough. After food was passed out to guests the flight crew dissapeared and never came to collect food trays till about 2 hours after and guests were starting to make a mess leaving food trays on the ground and isles. I had already selected my seat prior to boarding which I paid hundreds of dollars for. Then after boarding the flight crew asked me and the gentleman sitting next to me to move our seats to accomodate for another man that wanted to sit next to his wife. Then I was stuck in a middle seat and I paid for an isle seat. I thought this was rediculous. No one offered me a discount or anything! And the man that wanted to sit next to his wife wouldn't let the plane leave till he was sitting next to his wife. What was I supposed to do? Hold up the plane even longer? This was so crazy!! Outrageous!"
Cons: "i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan"
Cons: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Pros: "The food"
Cons: "The seats are very tie"
Cons: "The food was low quality and delivered in a demeaning fashion."
Pros: "Everything was superior from A to Z there is no room for complains"
Cons: "They have lost our luguage and up to this minute, we dont know where they are and when we are getting them. They are not even answering our calls or emails. Very bad airline with very unprofessional people. Will never fly aith this airline again."
Cons: "It is just crazy the extra cost that a person needs to pay for each extra Kg he/she needs to have onboard along with their "free baggage." I had to pay 23 extra US Dollars for every Kg, summing up to $160 for 7 Kgs!! Those additional belongings were crucial and important to carry, it very well understood that a certain capacity is only allowed onboard, yet being considerate and understanding in terms of customers' needs and priorities is as equally critical and important. I think the way the airline approaches the "Extra Weight" issue needs to be revisited, keeping in mind both sides' interests and concerns."
Pros: "I like everything the staff, the food, the plane was very clean and the entertainment was very nice with lot of options."
Cons: "The people at Attaturk Airport Information Desk were not helpful. 6 hr wait with nothing to do."
Pros: "In time"
Cons: "They did not give me window seat"
Pros: "Service was exceelent and all crew staff were professional and friendly and courteous."
Pros: "Great airline"
Cons: "More leg room is needed"
Cons: "This flight was cancelled due to weather conditions in Turkey, a snow storm that caused the Istanbul airport to be closed. I tried to reschedule my flight but was delayed 4 days which meant I was going to miss my work for 3 days."
Cons: "The crew is really rude and unhelpful and the seats not clean"
Cons: "to hot, very hot!!! ו suffered too much"
Pros: "Good overall service"
Cons: "The staff could've been more patient"
Pros: "Food, boarding"
Cons: "Leg room was limited"
Pros: "I liked the entertainment options during the flight."
Cons: "1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me)."
Pros: "On time and the crew very friendly"
Cons: "Boarding was not very well managed. They did not stick to the proper sequence."
Pros: "Food was excellent. Service was awesome."
Pros: "It is very bad all flights been cancelled!"
Cons: "Didn't like any thing zero bad I wanna come back to the state! I'm was born in 1946 I couldn't stand on my feet any more!"
Pros: "Food and drinks!"
Cons: "Nothing, it was great"
Pros: "Crew was great"
Cons: "Leg room. Hardly any for a person 6' and above"
Pros: "Everything was perfect"
Cons: "More drinks less food at night flight for short destination"
Cons: "Check in was chaotic and unfair with people cutting in line and inefficient lengthy waits. The baggage policy was confusing and a pain to pay the extra cost because you had to go to another counter and wait in line yet again."
Cons: "Aegean is an excellent airline one of the best"
Cons: "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."
Pros: "Seats weren’t as small as other airlines."
Cons: "1 hour wait to check bags because of a flight delay I didn’t know about until I got into the airport and connected to WiFi."
Pros: "Roomy seats and good food"
Cons: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."
Pros: "The flight attendant was welcoming at the door and the service was done efficiently."
Cons: "The tv monitor at the airport never bother to inform the passengers which was the boarding gate. After asking other passengers we deducted the gate number. The boarding was like a cattle drive bordering on a stampede since Aegean Airlines didn’t bother to divide passengers by groups, so people rushed to be first in line. We waited standing with our carryons for over 45minutes. Nobody knew what was happening or when they will start boarding. Naturally, when we finally got on board people where blocking the aisle because Aegean didn’t bother to board from back to front as it is usually done. The flight attendants were sweet but their English was almost unintelligible. My brother works and I worked for major airlines and have never seen anything so disorganized and unprofessional."
Cons: "Delays, poor communication, overall very poor service for a premium price."
Pros: "Wider than average seats and a nice meal."
Cons: "Plane was not near the gate & we had to ride a bus to the plane."
Cons: "The flight was delayed for more than 2 hours without having any announcement nor a reps to tell you what was going on or when is the new departure time. The aircraft is very small, old, narrow seats, delay in boarding and unboarding."
Cons: "When I bought the ticket I made sure there was one piece of luggage allowed. When I checked in they said there is no baggage allowance and had to pay usd 69. I feel I have been duped. I should get a refund."
Pros: "Crew very helpful and happy to assist Good communication"
Cons: "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"
Cons: "Plane got stuck on the runway for 45 minutes citing some air congestion reason over Cyprus!!!! we where in Lebanon. Comfort is low for the prices you pay"
Pros: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Cons: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Pros: "The plane was new and comfortable"
Cons: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."
Pros: "crew was pleasant once on board"
Cons: "Very last minute posting of gate and then was late with no explanation. They were a bit rude at the gate to some fellow passengers and I feel it was because they were heading to Albania."
Cons: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Cons: "That I have to bay extra for bags and it’s not mentioned anywhere in a clear and transparent way"
Pros: "Accurate times"
Cons: "Night travelling"
Pros: "Accurate times"
Cons: "Night travelling"
Pros: "Nice crew"
Cons: "No tv"
Pros: "Everything was perfect, the flight late a little but it was ok with the connection...."
Pros: "Thanks for everything"
Cons: "Thanks for everything"
Pros: "Had to pay to check my bag in. Even though it was a patronize."
Pros: "First flight from OTP to Athens arrived late. Crew members awaited at security check and had a bus waiting just for my baby and I to take us to the plane."
Cons: "Its the worst airline"
Pros: "When I booked my ticket from New York to Greece with a 3 day stop over in Paris I should have been told that I would have to pay to check in my luggage from Paris to Greece. I assumed that since I was entitled to one free piece of luggage from New York to Paris that I wouldn't have to pay any fees going from Paris to Athens. I ended up paying 240.00 euros to check in 4 suitcases! that's absurd!! In addition I couldn't check in online for this flight and therefore was not told via email that I could at least check in my bags via the internet for s reduced fee. This is a kayak issue. Otherwise Aegean was great."
Pros: "Staff was friendly."
Cons: "They lost my bag"
Pros: "We got a full meal and a drink. The crew was nice and accommodating!!!!"
Pros: "N8ce airline attendants and they even served lunch!"
Cons: "All was fine"
Pros: "Overall service was good. The seats were not as tight, some leg space. On the flight to Athens they served drinks frequently."
Cons: "Food served was not that good."
Cons: "No entertainment on a 4 hour flight"
Pros: "Was pleasantly surprised to get a complimentary tasty meal and glass of wine from the polite elegant cheerful staff"
Pros: "Snack served although it was a short flight , smiling and corteous flight crew ."
Cons: "Boarding process out of control after business and special need people went in . They need to have rules or enforce them if they do. Space between seat rows is tight , okay for short flights less than 2 hrs."
Cons: "Tehran station staff need more trainig and need to be overseen"
Cons: "My flight was cancelled and I wasn't notified. I found out when I tried to check in on line. I could not check in and could not buy an extra piece of luggage. I had to pay extra at the airport. Also at check in the employee made a mistake and charged me twice. Then told me I will get a refound."
Cons: "40 minute delay due to traffic at destination airport. Not Aegean's fault. Pilot kept us informed. Very nice job."
Pros: "The staff at the counter and on the flight were very helpful."
Cons: "They could use better line control at the Budapest airport. It was unclear which was the appropriate line and the lines were more like a crowd merging than a line."
Pros: "Good food and beverage service on a short duration flight."
Cons: "Boarding was a little cumbersome, having some reading materials would help."
Pros: "Crew were very helpful and courteous"
Pros: "extra seat room. Very nice crew."
Pros: "Prompt , on time flight sched"
Cons: "Havas customer service reps are not warm. Just doing their job, no.extta mile...can be rude at times"
Pros: "Quick, straightforward, only a little late."
Cons: "The hot sweaty bus from gate to plane needs air conditioning."
Cons: "Boarding... always boarding being confuse! Tarom flights are... difficult to understand why this happens"
Pros: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
Cons: "Ask the staff not to be so moody for no reason at all."
Pros: "Brought me home in an hour"
Cons: "Delay again"
Cons: "This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together."
Pros: "Finally not much delay Double coke with ice"
Cons: "Still some delay"
Pros: "Seating availability at check in no"
Cons: "No tv"
Pros: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"
Pros: "Even if it’s August, there was no delay."
Cons: "Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty."
Cons: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"
Pros: "Leg room, online check in, being on time. Overall ok."
Cons: "Old plane, dry food, not too friendly staff and. Not the best value for money"
Pros: "Nice crew , nice meal"
Cons: "comfort of seat , boarding time"
Pros: "entertainment was good"
Pros: "Free WIFI, entertainment is good"
Pros: "Customer service was good"
Cons: "Both flights were delayed and the airline lost my luggage"
Pros: "Flight left and arrived on time"
Cons: "Food is mediocre and there is no in flight entertainment so thank God for Kindle!"
Pros: "The planes were very comfortable very clean very well performing landings and takeoffs for smooth no vibration very comforting food was great the staff was amazing some of the best I've ever seen the airports are great too"
Cons: "It was ok for me but someone in a wheelchair might have a tough time"
Pros: "That I didn't get poisoned."
Cons: "That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one."
Pros: "Boarding too early and then sitting on the plane."
Pros: "Great crew."
Cons: "The flight was delayed and I almost missed my connecting flight."
Cons: "there is just one main meal that contain ham meat , and am Muslim so I cant eat ham."
Cons: "The flight was 1 hour late to depart"
Pros: "no other choice to fly amsterdam"
Cons: "no entertainment"
Pros: "Very nice personnel. Great airline."
Cons: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
Pros: "Boarding was good, flight and landing"
Cons: "Had to go through security check in Istanbul"
Pros: "Everything was very quick and well organized."
Cons: "They last my brand new stroller even though it was gate checked with a bag and tags. I was told they have no information and can’t help me."
Pros: "Received a banana with my meal"
Cons: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."
Pros: "Quick and easy to board."
Cons: "They asked us to board early but didn’t turn the a/c on. No entertainment and the on board wifi was limited to their intranet. Kind of pointless."
Pros: "Comfy seats"
Cons: "Both flights were on time!!! Comfy economy seats"
Pros: "the lady in your desk was nice and extremely helpful. We dad a problem with the registration of one of out tickets. She solved it for us/ She did her best to give us the places we asked for. Excellent attention. Sorry I do not know her name."
Pros: "I would have been nice to have a USB plug in if there is no entertainment. But otherwise, wonderful food and overall great experience."
Pros: "well organized; nice service attendance, friendly and efficient staff."
Pros: "It was a pleasure to fly with them. I wish they flew in the continental US too."
Cons: "It was impossible to make the check-in online. I had to go to the airport very early. The lady at the check-in desk said that my name was NOT in the system, nor was my flight reservation. She had to look up by the ticket number (highly unusual, she said). The seats were apart for me and my wife, despite the fact thet I had chosen together seats when I made the booking. Next time I will think twice before I go for Kayak or Brussels Airlines (for example, they don't have Bucharest Airport on their departure list on the B.A. website... after all, Romania is a E.U. country!) The second flight took off after 20 mins. delay, and landed w 15 mins. delay."
Cons: "The check in counters didn't even open till 1.5 hours before the flight took off. The whole, show up 2.5 hours earlier than departure is a waste."
Cons: "Arrived 15min late and I had a tight connection."
Cons: "No vegetarian food option. Pretty poor food as a whole. No entertainment unless one connected to their WiFi. Crew rather basic as far as manners are concerned. I got treated better on Romania-based low cost flights."
Pros: "Great price, no bag fee, nice crew, comfy ride"
Cons: "Mediocre food, no entertainment"
Cons: "Food will be good in future stuff i want them to be smile more confortable flght"
Pros: "Friendly crew"
Cons: "Long wait on the bus out to board the plane"
Pros: "ON TIME."
Cons: "WAS COERCED INTO CHECKING BAG. HAD I GATE CHECKED, AS EVERYONE ELSE WITH TWO BAGS DID, WOULD HAVE SAVED MYSELF 15 MINUTES."
Pros: "The sandwich was yummy."
Cons: "Everything was fine"
Cons: "Typically a beverage Is offered before take off. This flight it was not offered till the breakfast came out. May have been due to late start to boarding process"
Pros: "Check in was very efficient. The flight was on time. All the announcements were given in English and were very understandable. We were served a beverage and lunch!"
Cons: "Not a lot of leg room which is typical of most flights these days."
Cons: "The plane was late and no explanation given more excuses. Boarding gate changed at the last minute"
Cons: "Crew members were rude, unfriedly. In the plane was very hot."
Pros: "the crew on board was very nice and friendly , sitting was good"
Cons: "we had an un announced delay ,there was not mention priority business class while boarding and food on board was not a nice choice"
The food could better for business class. Everything else was awesome.
I couldn’t board the plane since they had suspended my tickets and asked me to purchase new ones but flight was sold out so missed the flight and spent 24 hours in the country spending money to drive 4 hours to Amman and hotel and fees to change my international flight home.
Flight was delayed by 35 min
Cons: "That if passengers with a original departure of erbil will be blocked for their final log that kayak or royal jordanian dont advertise the flight"
Pros: "Seats are crammed & not comfortable but crew members were nice"
Cons: "Add WiFi Serve 2 meals flying Amman to JFK"
Pros: "Crew was excellent and so was the comfortable seating."
Cons: "The audio selection was extremely unique, well strange to say the least."
Cons: "The pilot scared us off, we had a very rough landing! I will never usa royal jordanian again"
Pros: "Good food"
Cons: "Absolutely the worst flight and airport I have ever experienced. I will never travel royal Jordanian ever again!"
Pros: "My neighbor"
Cons: "My chair"
Pros: "The aircraft was comfortable and clean."
Cons: "The soap dispenser in the bathroom was broken."
Pros: "The flight crew and cockpit crew were amazing and they did their job professional and kindly way."
Cons: "Every thing was great."
Cons: "More snacks children were hungry"
Cons: "RJ will fail any legitimate expectation. Business is supposed to board and receive luggage according to priority. RJ is sure to disappoint u. It is a low cost carrier that pretends to be otherwise"
Pros: "crew was just normal, seat was fine, not comfortable"
Cons: "first flight was 4 hours late, resulting in potential missing connection flight. had to change reservation & arrive super late"
Pros: "It is on time. Nice aircraft and crew."
Cons: "The breakfast needs improvement."
Pros: "Crew was nice."
Cons: "The chairs are way too small and very crowded. Not clean, food was bad, and really old movies was a very limited selection."
Cons: "Bad quality meal, worn out plane, entertainment system is broken and the crew just reset it once and didn't help and they didn't do anything about it. The movies are ridiculously old. Asked for exit seat and they said for that I have to pay $80 more. I asked for water, they said they will bring it andbthey never did."
Cons: "my seat was broken"
Pros: "Crew exceptionally nice"
Cons: "Tedious security before boarding. Cleanliness could be better."
Pros: "We arrived to Amman safely"
Cons: "Some of the passengers are men from Saudi Arabia and they cannot be next to a woman. The flight attendant was very accommodating to those passengers."
Pros: "Horrible airport security measures- missed flight Kayak failed to assist. Airlines and airports horrible in assistance"
Cons: "Always smelling cigarettes smoke onboard"
Cons: "Bag did t arrive no one to talk to horrible service no home delivery I have to keep going back to airport and talk to stupid young guys who talk too much and do nothing"
Pros: "I upgraded my flight to business class and I enjoyed it."
Cons: "I thought the Crown Lounge in Amman (RJ's hub) was shockingly poor."
Cons: "The seats were not comfortable. No entertainment. It was a horrible experience. RJ should simply retire their embraer aircrafts"
Pros: "Easy check in, aisle comfortable seat. goid entertainment."
Cons: "The crew were nice and friendly but they woke me up 3 times (for hot towel, food...). Preferred not to get hot towel or food and keep in sleeping"
Cons: "Worse Flight ever seen . they charge me $210 for my handbag when I'm stop in Jordan Air port for connection to fly to US right before the airplane door . they told me if I don't pay they will cancel my ticket ."
Cons: "Bording was not very organized."
Cons: "Complex boarding Delay Did not inform us about a stop in canada even we book non stop flight and we surprise in last minuts on boarding that we have to get transit visa or we will not board"
Pros: "Food and crew were great."
Cons: "Security was slow and repetitive. Additional screenings at multiple extra places. One guy checking ID for long lines. Seats were not as comfortable as some. People were rude on ground side. Not helpful. Entertainment was limited but ok. Ext"
Pros: "l did not get any of 12 bags that I put in the airplane."
Pros: "The flight was comfortable for an economy ticket. The food was relatively good compared to usual flight meals."
Cons: "Flight was delayed with no official status update, the gate even kept saying “Last call” when there was clearly no plane. No official boarding time was provided when the plane showed up, so I had to wait at the gate rather than taking a stroll through the airport. It ended up taking more than the “5 minutes” they kept stating every 5 minutes."
Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"
Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"
Pros: "ماشي حالها على رحلة قصيرة"
Cons: "المقاعد قريبة على بعض الطائرة غير نظيفة لا يوجد تسوق حر على متن هذه الرحلة وتأخرت الطائرة نصف ساعة للاقلاع"
Cons: "Timing Even though the was rescheduled we flew one hour late. Shuttles from the gate to the airplane The airplane was bowred from yan airline and wasn't Jordanian"
Pros: "Overall service was smooth and simple."
Cons: "I couldn't turn off the personal TV, which made it hard to sleep."
Pros: "Pleasant crew and smooth flight."
Cons: "There was nothing I didn't like."
Pros: "Crew attitude, accurate time schedule"
Cons: "Food, although a short flight (1:50 h:m) snack was served, a dry very cold sandwich, a piece of chocolate cake and red mix juice !! I am diabetic and cannot drink a juice full of sugar, a chocolate cake. There was a screen in front of me, it was locked so I cannot choose anything, the played a "Bloopers" program, I couldn't even turn it off."
Pros: "Great check in service, inflight and swift luggage claim in Amman."
Cons: "Not very considerate ground crew/handling staff. Appears they got a kick out of teasing the dog while in it's inclosure, both in Beirut and Amman."
Cons: "And to make it better. Allianz insurance didn't give me my refund."