Pros: "the libanese in general they are respectful educated prepared i do love to fly with the meddle east airlines cause its comfort and understanding"
Cons: "nothing to suggest cause its perfect"
Cons: "Land crew need training in managing emergency changes to scheduled flights. Better communication and information as well coordination among various responsible staff members would make such highly charged transitions run smoother. Thank you!"
Pros: "The crew was very polite"
Cons: "If they had announced the boarding earlier"
Pros: "Flight overbooked, no online check in and your seat is randomly assigned. Flights with crying kids, no ear plugs available."
Cons: "5 stars all the way round it"
Pros: "The organisation"
Cons: "Very old movies and no alcohol were offered at all !!!"
Pros: "The crew were very good. The flight was comfortable. The food was good."
Cons: "The landing was a little bit rough. It would have been nice if the captain warns the passengers that there is some turbulence. So we know what to expect."
Pros: "Food on short flight."
Cons: "Can't think of any"
Pros: "I don’t like any thing"
Cons: "The crew was so distributing us with their loud voice. The captain was very bad.. the check in was not good for us..we are a married couple and not sitting beside each other"
Pros: "The over crowded airport and and bad management gave bribery to pass the crowed a chance"
Cons: "Needs management ful review and big changes"
Pros: "Service by M.E.A was excellent. Flight attendants were awesome. the fight was smooth and pleasant. Good job by the captain."
Pros: "Nice service."
Cons: "Seats don't recline. But at least they aren't as upright as on some other planes."
Pros: "Crew very attentive to passenger needs"
Pros: "The only direct flight between my base and destination"
Cons: "Inflight lack of maintaining clean toilets - food quality needs improvement and entertainment is very dated"
Pros: "Time and duration of flight"
Cons: "Price of ticket"
Cons: "some flight attendants weren't professional. They argued with each other in front of us"
Cons: "the entertainment is limited"
Cons: "Compared to most other airlines, generally poor"
Pros: "Flight time"
Cons: "Flight got delayed"
Pros: "The crew were great"
Cons: "I am a disabled passenger. Lack of care from check in desk. Requested seating not given despite fact was first to check in allocated seating in last row meaning had to walk full length of plane with my crutches when there were seats available closer to the door."
Cons: "Extra security measures, no laptops or tablets or power banks Few movies"
Pros: "Food and service"
Cons: "Late on boarding time"
Cons: "Long lay over before Beirut flight"
Cons: "Delay in boarding without giving information before"
Pros: "I made it to my destination and back safely and affordably"
Cons: "Passengers were so raucous...letting their kids run around, scream, throw things...flight attendants did nothing and of course their negligent parents ignored them. As we exited the cabin I was appalled by the amount of trash. Totally gross."
Cons: "FROM ALL THE PLANE'S PASSENGERS ONLY MY LUGGAGE DIDN'T ARRIVE ! AND IT IS A DUFFEL BAG VERY VERY DISAPPOINTED. NO RELAY IT WAS A DIRECT FLIGHT"
Cons: "My reservation was cancelled and I had to buy another ticket at the airport for double the price."
Cons: "the flight has been delayed for more than 4 hours and we didn't been informed while check in knowing that after I received the boarding I discovered the delay and I should stay at the airport for all this time with two kids without any entertainment or other and even there were no excuse or reward. Its really a very bad experience."
Pros: "The crew was very nice"
Cons: "Regarding food, we had 2 options which one of them is not available at all. It was either chicken or fish and there's no chicken and I don't eat fish. Is that normal! I paid for this!!"
Cons: "from dubai to beirut.. there was an overbooking and i had to wait for them to find me a seat. this is unaceeptabke for someone who is a silver member with skyteam"
Pros: "everything is very good"
Pros: "A better food More entertainment varieties Wifi"
Pros: "New airplane"
Cons: "Food was very bad, crow was not friendly"
Pros: "Seats are bigger than in other airlines"
Cons: "Chkin counter staff members were ok Whereas boarding counter was chaotic when facing a situation and staff members need to learn how to keep politely talking"
Pros: "The crew was not amazing, it was okay The cabin was clean. Food was dog food. The seat was uncomfortable but no different from other airplanes of other airlines. Entertainment (if the selection of senseless movies could be called that) was okay to boring."
Cons: "For the price, overall conditions could be better, at least the food and drink could be better."
Pros: "Seats were horrible and the crew was thr most unprofessional crew"
Cons: "Was perfect"
Cons: "I've been traveling for quite some time but it's the first time that I've got sandwiches inboard from start to end on a 16 hours flight. Turkish airlines what were you thinking about? Feeding people sandwiches and water during an 11 hours flight from Miami to Istanbul, are you guys serious?"
Pros: "Great service! Very safe flight!"
Cons: "Warmer food, maybe... but safety was great."
Pros: "Everything was good"
Cons: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."
Pros: "It was calm"
Cons: "Maybe in first class"
Pros: "The crew were friendly and responsive"
Pros: "Very comfortable seats & clean"
Cons: "Not applicable."
Pros: "Crew were great and the airane was clean."
Cons: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."
Pros: "Boarding was on time and the service was nice. The cabin crew were nice too."
Pros: "Service food timely departure"
Cons: "Nothing to dislike"
Pros: "Crew was very kind"
Cons: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
Cons: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"
Cons: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"
Pros: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Cons: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Pros: "The crew onboard the flight were good and the entertainment was good"
Cons: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
Pros: "The food was quite good"
Cons: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
Cons: "Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience"
Pros: "Services and quality of food"
Cons: "Bit warm the plane"
Pros: "The flight was on time"
Cons: "The boarding process was not orderly"
Cons: "i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan"
Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Pros: "The counter in Kuwait was very kindly with my because I have disabled boy"
Cons: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"
Cons: "The food was low quality and delivered in a demeaning fashion."
Pros: "Short flight-everything fine. Great plane."
Cons: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
Cons: "They lost one of our bags."
Pros: "Everything was superior from A to Z there is no room for complains"
Cons: "They have lost our luguage and up to this minute, we dont know where they are and when we are getting them. They are not even answering our calls or emails. Very bad airline with very unprofessional people. Will never fly aith this airline again."
Pros: "I was upgraded to buisnes class :)"
Cons: "Every thing was ok"
Pros: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Cons: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."
Pros: "Crew members were nice People were good at check in as well"
Cons: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"
Cons: "It is just crazy the extra cost that a person needs to pay for each extra Kg he/she needs to have onboard along with their "free baggage." I had to pay 23 extra US Dollars for every Kg, summing up to $160 for 7 Kgs!! Those additional belongings were crucial and important to carry, it very well understood that a certain capacity is only allowed onboard, yet being considerate and understanding in terms of customers' needs and priorities is as equally critical and important. I think the way the airline approaches the "Extra Weight" issue needs to be revisited, keeping in mind both sides' interests and concerns."
Pros: "Entertainment System, Food"
Cons: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"
Pros: "I like everything the staff, the food, the plane was very clean and the entertainment was very nice with lot of options."
Cons: "The people at Attaturk Airport Information Desk were not helpful. 6 hr wait with nothing to do."
Pros: "In time"
Cons: "They did not give me window seat"
Pros: "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."
Cons: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
Cons: "This flight was cancelled due to weather conditions in Turkey, a snow storm that caused the Istanbul airport to be closed. I tried to reschedule my flight but was delayed 4 days which meant I was going to miss my work for 3 days."
Cons: "The crew is really rude and unhelpful and the seats not clean"
Pros: "It is very bad all flights been cancelled!"
Cons: "Didn't like any thing zero bad I wanna come back to the state! I'm was born in 1946 I couldn't stand on my feet any more!"
Pros: "crew was friendly, I slept through most of the trip."
Cons: "I did online check in the day before, but the planes switched. wouldn't you just try to keep people in the same relative spot rather than having everyone repick the seats?"
Pros: "food was perfect. Staff on board wear good."
Cons: "checking in at Beirut Int. Airport as a first image for the turkish airline was fair. the lady on the counter wasn't friendly and responsive to my simple question concerning the seat. entertainment TOUCH mode of the screen wasn't working properly."
Cons: "Turkish airlines lost my baggage, each time I call them they blame ground handling personnel"
Pros: "Everything apart from the un-explained wait in the boarding region."
Cons: "We stood at the boarding gate for nearly an hour....otherwise no complaints."
Good value for money. Small snack and free drinks. And most important: on time!
Cons: "There is no free beverage service, let alone snacks or meals. Some tickets do not allow you to pre-book a meal and there is no way to buy a hot meal even in a 12-hour flight.leg room is a bit small and carry on restrictions are getting lower all the time."
Pros: "Price, food was fine,"
Cons: "The staff was super aggressive to put all handbags under the seat even with empty compartment bins. Once the big bags are in why should they be so mean of the compartments are still empty?"
Cons: "The boarding process can be better handled.. it's sort of a mess"
Pros: "the flight crew is very kind, the flight has been very pleasant, I'm sure I will be happy to fly with AEGEAN Airlines again"
Cons: "everything was be fine [ the music was not be by my taste ;) ]"
Pros: "The food was probably the best meal I’ve ever had in Economy."
Cons: "The seat pitch was really poor. I’m only 5’ 11” and my knees were rubbing against the seat in front of me the whole time. The seats weren’t particularly comfortable either."
Cons: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."
Pros: "Roomy seats and good food"
Cons: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."
Pros: "Flight attendants very friendly. Got breakfast too."
Cons: "Chaos in lines to get bus to plane. No organization at all. Just push & shove!!"
Pros: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Cons: "Seating little tight (especially if seat in front of you reclines)"
Pros: "Wider than average seats and a nice meal."
Cons: "Plane was not near the gate & we had to ride a bus to the plane."
Cons: "We boarded late and had to sit on the runway for quite a while. Ended up leaving more than an hour late."
Cons: "Everything. The plane was so delayed, then they lost"
Cons: "The flight was delayed for more than 2 hours without having any announcement nor a reps to tell you what was going on or when is the new departure time. The aircraft is very small, old, narrow seats, delay in boarding and unboarding."
Cons: "When I bought the ticket I made sure there was one piece of luggage allowed. When I checked in they said there is no baggage allowance and had to pay usd 69. I feel I have been duped. I should get a refund."
Pros: "Crew very helpful and happy to assist Good communication"
Cons: "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"
Cons: "Plane got stuck on the runway for 45 minutes citing some air congestion reason over Cyprus!!!! we where in Lebanon. Comfort is low for the prices you pay"
Pros: "Nothing positive to report, besides getting to Athens almost an hour late"
Cons: "Excessive baggage charges, Never seen flight attendants treat passengers so unfriendly. Lead flight attendant was the worst. First time experience and for sure also the last time we’ll fly this airline"
Cons: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."
Pros: "The food, crew was nice and polite."
Cons: "Didn't have any entertainment"
Cons: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."
Pros: "crew was pleasant once on board"
Cons: "Very last minute posting of gate and then was late with no explanation. They were a bit rude at the gate to some fellow passengers and I feel it was because they were heading to Albania."
Cons: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Pros: "Accurate times"
Cons: "Night travelling"
Pros: "Nice crew"
Cons: "No tv"
Pros: "Evrything was good"
Cons: "No entertainment on that flightes"
Pros: "Thanks for everything"
Cons: "Thanks for everything"
Cons: "Its the worst airline"
Pros: "Cada vez que viajo en AEGEANS, revibo un buen servicio... Tuve un problema con pequeños líquidos en carry on, y regresando al checking, me ayudaron , sin pagar extra y recibieron mi maleta de mano gratis y no sólo eso...me la chequear on como FRAGIL... El desayuno fue excelente...SPINACH PIE, YOGURT, JUICE..DRINKS..a comparación con el vuelo en otra aerolínea de una amiga...sólo crackers and drink.. GRACIAS AEGEANS AIRLINES. .!!"
Cons: "Buuu...no reparten más los riquísimos caramelos de Grecia.. OUZO CANDY'S. ..!!"
Cons: "rude staff $240 to check 2 bags round trip WHICH KAYAK/PRICELINE NEVER DISCLOSED TO ME. YOU SAID ECONOMY CLASS WHEN BOOKING NOT THE CRAPPY "0 BAG" SPECIAL ECONOMY. i WILL NEVER NEVER NEVER BOOK WITH KAYAK AGAIN."
Pros: "Getting food provided. After almost missing the flight it was a real bonus to find this is the only flight in years that I've taken which provided a meal. In the old days I might have complained about the quality of airline food. Now I'm just very grateful to get it! - and the quality was not bed either!!"
Pros: "Snack was a light meal of pasta with melted white cheese & spinach, bread sticks, and a pastry/cookie. Yummy!"
Cons: "Plane remained on tarmac for 45 minutes before leaving causing us to be about 1 hour late."
Pros: "Very nice stff... easy customs, and we liked the plane for a short flight."
Pros: "The pleasant manner of the cabin crew and the offering of small candies before the flight departed. A small but nice gesture."
Cons: "Announced 10 minute delay but when I got to the gate the plane had not yet arrived. Eventually the delay to depart was closer to 40 minutes. This is not the first time this happened with Aegean. I would appreciate more accurate and timely information about delays so as not to have to rush to the gate and then wait."
Cons: "Tehran station staff need more trainig and need to be overseen"
Pros: "They served a meal!"
Cons: "40 minute delay due to traffic at destination airport. Not Aegean's fault. Pilot kept us informed. Very nice job."
Pros: "first they announced 10 min delay, then they could not find the crew, after they appeared delay was extended to 45 min we left about 50 min late. gained some time in flight and arrived 35 min late. first batch of luggage came out relatively early and then there was a break of over 20 min before the luggage started to come out again, just as if somebody decided to have a coffee break."
Pros: "Good food and beverage service on a short duration flight."
Cons: "Boarding was a little cumbersome, having some reading materials would help."
Pros: "loved the airline! would fly with them again."
Cons: "The ticket didnt specify the type of economy class so we had to pay for extra baggage"
Pros: "Crew were very helpful and courteous"
Pros: "Very friendly. Comfortable seats."
Pros: "The airplane was comfortable"
Cons: "I purchased my ticket in advance and upon checkin was never informed that I was standby. I dont know why the seats were oversold. Ultimately, I did get a seat but the confusion and communication regarding the standby was stressful"
Pros: "Prompt , on time flight sched"
Cons: "Havas customer service reps are not warm. Just doing their job, no.extta mile...can be rude at times"
Cons: "When I arrived to the airport they told me my ticket had been canceled with no explanation. After 40 min they got me on the flight. I am still not sure exactly what the issue was"
Pros: "Nice plane, good crew"
Cons: "Boarding process"
Cons: "I don't like that it keeps on delaying. I don't like the shakiness of the whole flight."
Pros: "Comfortable’ish seats, left on time... arrived early!"
Cons: "Boarding is, continues to be, a big issue! Not organized, everyone trying to jump ahead of others..."
Pros: "Good short flight."
Cons: "Open both for passengers to enter terminal on arrival in Bucharest."
Pros: "The seat was super"
Pros: "The seating availability at the check in time"
Cons: "The TVs never worked"
Pros: "quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage."
Cons: "better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements"
Pros: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"
Pros: "Staff, seat."
Cons: "Delayed again: 40 mins"
Pros: "Good crew, attentive, courteous, communicative !!"
Cons: "Have the screens work ...."
Cons: "The departure could have been on time"
Cons: "Boarding via bus."
Pros: "Customer service was good"
Cons: "Both flights were delayed and the airline lost my luggage"
Pros: "Flight left and arrived on time"
Cons: "Food is mediocre and there is no in flight entertainment so thank God for Kindle!"
Pros: "The whole process was very enjoyable in the flight was really nice I loved it"
Cons: "I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok"
Pros: "The planes were very comfortable very clean very well performing landings and takeoffs for smooth no vibration very comforting food was great the staff was amazing some of the best I've ever seen the airports are great too"
Cons: "It was ok for me but someone in a wheelchair might have a tough time"
Pros: "The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)"
Cons: "Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay."
Pros: "Every thing good,"
Cons: "I'am tall man so the seats not enough for me"
Cons: "The flight was 1 hour late to depart"
Cons: "The airline lost my checked bag"
Pros: "no other choice to fly amsterdam"
Cons: "no entertainment"
Pros: "Boarding was good, flight and landing"
Cons: "Had to go through security check in Istanbul"
Cons: "Several Tarom flights leaving at the same time in the morning- total lack of basic organization: lines for all types of travelers (bag drop and check-in) mixed in. Result: long wait times, quarrels among passengers, all frustrated."
Cons: "Flight was 1h20 minutes late."
Pros: "Received a banana with my meal"
Cons: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."
Pros: "Quick and easy to board."
Cons: "They asked us to board early but didn’t turn the a/c on. No entertainment and the on board wifi was limited to their intranet. Kind of pointless."
Pros: "Short and sweet... friendly staff"
Pros: "Comfy seats"
Cons: "Both flights were on time!!! Comfy economy seats"
Pros: "FOOD and the crew"
Cons: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"
Pros: "the lady in your desk was nice and extremely helpful. We dad a problem with the registration of one of out tickets. She solved it for us/ She did her best to give us the places we asked for. Excellent attention. Sorry I do not know her name."
Pros: "I would have been nice to have a USB plug in if there is no entertainment. But otherwise, wonderful food and overall great experience."
Pros: "The sandwich was very convenient, even though the flight was very short"
Cons: "The OTP airport is not very organized, difficult for a new guy to get to the gate. Nothing to do wirh the flight but i needed to mention this for other people new to the airport"
Pros: "The check-in at Brussels was quick and the staff conpetent; the boarding occurred at the time specified; the plane was clean; in Bucharest, the trip to the terminal on a bus was quick ; a hot lunch of chicken with sauce and rice pilaf was good. In-flight service was fine."
Cons: "The AirFi system allowed for movies and games on one's own internet device, but did not allow for an internet conection during the flight to email or surffing."
Pros: "Very good service"
Pros: "All was fine. Since the flight from Bucharest to Chisinau is only an hour, the tiny plane was fine."
Cons: "Since the plane is so tiny, you have to turn over your cabin baggage at planeside, then get it back when you land. The airline took my hand luggage in good condition, and when I got it back, one zipper pull had been snapped in half. I tried to file a claim when I landed, but airport personnel said that for cabin baggage, there was nothing they could do."
Pros: "Quick boarding, Cordial crew. We got from here to there efficiently."
Cons: "No "flight experience" - it felt more like riding the bus - we got on, drank some water and before you knew it we were landing."
Cons: "It was impossible to make the check-in online. I had to go to the airport very early. The lady at the check-in desk said that my name was NOT in the system, nor was my flight reservation. She had to look up by the ticket number (highly unusual, she said). The seats were apart for me and my wife, despite the fact thet I had chosen together seats when I made the booking. Next time I will think twice before I go for Kayak or Brussels Airlines (for example, they don't have Bucharest Airport on their departure list on the B.A. website... after all, Romania is a E.U. country!) The second flight took off after 20 mins. delay, and landed w 15 mins. delay."
Pros: "It was good"
Cons: "The babuins that got drunk and made o lot of noise"
Cons: "I tried to make a change to the reservation. They had 4 different romanian phone numbers and all were either busy all day and cut off the call or left me on hold for hours. I finally gave up. Not only did I lose the possibility of a change with a fee I lost the entire reservation completely. I do not recommend them ever if customer service is your expectation."
Pros: "On time and quiet"
Pros: "Flights were delayed due to heavy snowstorms and it wasn't communicated until right before the flight."
Pros: "ON TIME."
Cons: "WAS COERCED INTO CHECKING BAG. HAD I GATE CHECKED, AS EVERYONE ELSE WITH TWO BAGS DID, WOULD HAVE SAVED MYSELF 15 MINUTES."
Pros: "The sandwich was yummy."
Cons: "Everything was fine"
Cons: "As I said, check-in for the Bucharest to PRG leg was very difficult. My hotel needed to help. Ridiculous."
Cons: "Typically a beverage Is offered before take off. This flight it was not offered till the breakfast came out. May have been due to late start to boarding process"
Pros: "Service and punctuality were spot on. No in-flight entertainment for our short flight from Timisoara to Bucharest, so bring a book or e-book. A good sandwich was provided, though. Just found a fare with Tarom and Air France that is half the cost of the other airlines. I would definitely take advantage of this if I were headed overseas again."
Pros: "CREW IN BOTH FLIGHTS WAS NICE AND HELPFUL"
Cons: "NO AIR CONDITION DURIND THE FLIGHT (WAS BUT DID NOT DO ANYTHING)' MIXED FOOD (CHEESE AND CHICKEN TOGETHER AND NO WAY TO ORDER IN ADVANCE), VERY NICE CREW BOTH SIDED BUT RUDE GROUND STUFF IN ROMANIA,"
Cons: "Let passengers look out the window in the daytime. Going over Norway and Greenland with fantastic scenery and windows are blacked out whole trip. I paid to select a window seat. Totally depressing to be in the dark all day. Windows black even when lunch served. Tasteless Western food. Would have liked something Arab. (I’m a white American)"
Cons: "That if passengers with a original departure of erbil will be blocked for their final log that kayak or royal jordanian dont advertise the flight"
Cons: "Just had issues with bathrooms not being clean. Ran out of soap in 2 bathrooms"
Pros: "Crew was good, but only so much you can do on a junk plane"
Cons: "The plane could have been better, a lot better"
Pros: "Great flight, on time, wonderful food and friendly flight attendants"
Cons: "Everything was perfect!"
Cons: "The pilot scared us off, we had a very rough landing! I will never usa royal jordanian again"
Cons: "Absolutely the worst flight and airport I have ever experienced. I will never travel royal Jordanian ever again!"
Pros: "My neighbor"
Cons: "My chair"
Pros: "The aircraft was comfortable and clean."
Cons: "The soap dispenser in the bathroom was broken."
Pros: "Boarding was as enjoyable as possible."
Cons: "Other than delivering food and drink together, crew was generally not visible throughout flight. Trays of finished food and drink were left on passengers' trays an extremely long time. Trash was not picked up except twice during the flight (following the two meals)."
Pros: "The flight schedule was better than any other carrier. The flight crew was very helpful."
Cons: "The space between rows really seemed much narrower than a year ago."
Cons: "RJ will fail any legitimate expectation. Business is supposed to board and receive luggage according to priority. RJ is sure to disappoint u. It is a low cost carrier that pretends to be otherwise"
Cons: "I hd a very large person seating next to me. He should have been made to buy 2 seats. Very uncomfortable for such a long flight."
Pros: "Seat on the 787 is the best economy seat ever"
Cons: "Movie options more limited than other airlines. Crew were certainly OK - a bit abrupt, but I really don’t need someone fawning over me to be satisfied."
Pros: "Great crew"
Cons: "Entertainment is outdated and very limited"
Cons: "As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment"
Cons: "90 min check in is hardly acceptable and indeed nerve recking"
Cons: "The airline should upgrade the entertainment system. Besides that it’s good."
Cons: "They only offer one main mean they used to offer to 2 main meals plus breakfast."
Pros: "Horrible airport security measures- missed flight Kayak failed to assist. Airlines and airports horrible in assistance"
Cons: "Always smelling cigarettes smoke onboard"
Pros: "I upgraded my flight to business class and I enjoyed it."
Pros: "Boarding, flight attendants"
Cons: "Food, cleanliness"
Cons: "On counter, some workers were not nice"
Pros: "Easy boarding process, friendly staff. Newer plane (787 Dreamliner). The Crown lounge in Amman is gorgeous."
Cons: "Food was ok, the seats were narrow. Even though they laid flat, they were stiff and not as comfortable as Qatar, Etihad, or Emirates. I have had better experiences and sleep on the other carriers."
Pros: "Evry thing Time keeping Food Survice"
Cons: "No internet"
Cons: "I thought the Crown Lounge in Amman (RJ's hub) was shockingly poor."
Pros: "The best airline I ever used! New planes and very friendly workers!"
Cons: "They wont let us pray. It's a Muslim airline. And yet they refused us to perform our obligatory prayers. Also we had ordered special meal for all 5 of us. We only got 3."
Cons: "Our check in luggage was opened. And the expensive perfumes we bought were missing. Some perfumes were taken without the boxes. Empty boxes were left. and some were taken with the boxes. Atleast $500 worth of perfumes were stolen from us 5 passengers luggages."
Pros: "Good flight"
Cons: "Normal flight no entertainment"
Pros: "Timing is great"
Cons: "We suppose to have a hotel in transit, but they lied to us and asked us to pay 130 $ for that hotel which supposed to be free! The hotel is SUPER DIRTY and is not even suitable to animals. Beside tha you have to pay for food which is very limited and very bad taste. After we reserve the hotel, we had to wait 3 hours until the big lazy boy to come over and escort is to the hotel shuttle. Over all, was the worst experience for me and I will NEVER EVER try this airlines again."
Cons: "Complex boarding Delay Did not inform us about a stop in canada even we book non stop flight and we surprise in last minuts on boarding that we have to get transit visa or we will not board"
Pros: "There was more leg room than I'm used to and I got to watch Lego Batman"
Cons: "Seats were declined during take off and landing. Kids were running around everywhere, one even jumping into my leg, and one, get this, was running around as we were landing. At no point did anyone say "hey, be a parent and keep your kids in check." The staff seemed kind of lazy and annoyed Just generally a mess of inconsiderate people and the crew not doing their job."
Cons: "The crew from boarding to touchdown in Abu Dhabi were very lazy. Unnecessary time wasted. Baggage claim was an absolute disaster as we had to wait over an hour to get our bags."
Cons: "No transit support in delayed flight."
Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"
Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"
Pros: "ماشي حالها على رحلة قصيرة"
Cons: "المقاعد قريبة على بعض الطائرة غير نظيفة لا يوجد تسوق حر على متن هذه الرحلة وتأخرت الطائرة نصف ساعة للاقلاع"
Pros: "The flight was on time and arrived early"
Cons: "The plane is old. Even though I was flying business but they need to renew their short and medium range aircrafts"
Pros: "Overall service was smooth and simple."
Cons: "I couldn't turn off the personal TV, which made it hard to sleep."
Pros: "Modern air craft"
Cons: "Poor service Terrible food"
Pros: "The crew."
Pros: "Everything was ok, just I dont see my miles in my account and just of that I chose to fly with this airline."
Pros: "Crew attitude, accurate time schedule"
Cons: "Food, although a short flight (1:50 h:m) snack was served, a dry very cold sandwich, a piece of chocolate cake and red mix juice !! I am diabetic and cannot drink a juice full of sugar, a chocolate cake. There was a screen in front of me, it was locked so I cannot choose anything, the played a "Bloopers" program, I couldn't even turn it off."
Pros: "Very friendly crew."
Cons: "Very early boarding and push back."
Pros: "Great check in service, inflight and swift luggage claim in Amman."
Cons: "Not very considerate ground crew/handling staff. Appears they got a kick out of teasing the dog while in it's inclosure, both in Beirut and Amman."