I was assured by the phone rep weeks ago this had been cancelled!!
They lost my bag and 24 hours later have yet to find it
3 of the 4 legs of our trip the crews were awesome! 1 leg the trip attendants were rude & dismissive, didn't even greet us when boarding even though both myself & my husband said hello directly to them when we boarded.
There was an issue with the plane and it was late getting in. This caused me to miss my connecting flight from PDX to BOI. I had to ask if they would provide me with a food voucher and they did but didn’t seem to concerned about my delay.
I didn’t go, and can’t use a no refundable ticket.
Fine. But given how empty the flight was, I do not understand why my dog, in its carrier, could not be placed on the seat next to me (which was empty) rather than on the floor under seat. This seemed like overkill on the rule following by the flight staff.
The staff was so kind and friendly! Boarding was efficient and communication was timely. I would seek out flying with Alaska Airlines in the future.
They closed boarding too early. They made me pay extra to continue flying with them. Their customer service is non-responsive. I used to love Alaska Airlines, but they've definitely regressed.
The vibe and energy of the Alaska staff on ground in Redmond is some of the best we’ve seen!
It was a good flight, short so there was no food or water service
We got stuck on the tarmac taxiing after landing early so we didn’t get off the plane until an hour later than we thought we would
Bus to plane was delayed for no apparent reason and our luggage was still on the belt when they shut it off. Took about 20 minutes to turn it back on to get our luggage.
I haven’t flown economy in over 20 years but it was not bad. Room by my feet for my bag and seat was roomy enough. Surprised in a good way.
Second flight in a row where the entertainment system is broken. 5 hour long flight with no entertainment and flight attendants did not seem interested in resolving the matter. Very shocked to be treated this poorly considering I paid for a first class experience and have Diamond Medallion status.
The service from the flight attendants were of supreme quality. They greeted and treated everyone with a wide smile. This is totally absent nowadays. Kudos to them!!!!
My seat had no padding, it was literally plywood with a plastic cover. I could not change seats on my 10 hour flight. My excitement for this trip helped me deal with the pain.
The flight was great. The crew were a little terse about the size of my bag. It fit fine.
I've flown many many times on Northwest and then Delta. The crew on this flight were absolutely the best I've had the pleasure of being looked after by.
Crew was wonderful, very professional and pleasant. On time performance. Excellent flights,smooth. Thank you!
Terrible experience delays going there and delays coming back will not be flying delta
