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Pros: "Food vouchers."
Cons: "Being delayed almost 3 hours and getting in after 1 am."

Pros: "Apparently mechanical problems early in the day put our jet 89 min behind, but all involved worked the magic to achieve only a 60 minute late arrival. Loved the sparkling water (she was kind enough to make mine vegan even : - )."
Cons: "Late start and long taxi and long bus rides. BUT, the conversation with the new found friend was off the chain. I'm cool with the Sonoma means a taxi and bus portion - worth the fare."

Pros: "I liked it all"

Pros: "The crew"
Cons: "Friendly"

Pros: "Coffee Starbucks"
Cons: "Passenger seat 25D was swearing all the time"

Pros: "on time, somewhat"
Cons: "very cramped seats; are my husband and I profiled on airline flights? why are we always placed exactly over the wings or in the rear of the plane, with all the babies? we are senior citizens and flying three to five hours with babies crying all around us is not a pleasant flight. So we up graded to first class on this return flight. Is that the only way to get out of being profiled to sit in the rear of the plane with the crying for three hours?"

Pros: "The flight was thankfully very short!"
Cons: "Crappy service, slow boarding, lack of control of boarding passengers at gate, plane was not as clean as normally expect for this airline."

Pros: "Excelente servicio"
Cons: "Everything"

Pros: "Service was good, lots of leg room and they even had in flight entertainment for free!, unlike all other domestic airlines where they always try to nickle and dime you. Great airline."

Pros: "The staff treated everyone like humans not a number!!!!"
Cons: "Checking bags after shelling over 500 bucks on a flight should be free."

Cons: "On time"

Pros: "Very efficient; in-time"
Cons: "No food, but none expected."

Pros: "Quick easy flight"
Cons: "Waiting on the runway for 45 minutes to de-plane"

Pros: "Crew was excellent."
Cons: "The unexpected turbulence"

Pros: "They're organized, staff is super friendly and seats are clean and comfortable."

Cons: "I haven't flown a first class this poor ever. No blankets, we were not offered drinks until we were at cruising altitude, no magazines, felt very dirty and unkept. Food was less than desirable. Alaska needs to improve their overall service and cabins."

Pros: "The crew was super nice, from when we boarded the plane to when we got off. (:"

Cons: "We had to wait over 2 hours delayed our flight claimed it was mechanical reasons then change it saying it was paperwork they need to do so we would be able to make the flight wasted almost 3 hours I was sleeping the crew wakes me up for drinks like really !!bad experience!!!!"

Pros: "Air travel in the US is a disaster. People are cattle. Food is overpriced. Some airlines have policies that out to be criminal in how passengers are treated. The good news is Alaska and just a few other smaller airlines are far less terrible than the rest of the industry. The product is still cramped, unapitizing and not always smooth... but the crew is consistnetly awesome... and their policies are customer friendly"
Cons: "Selling the credit card on every flight for 15 minutes is torture. Force feeding us an informercial once is more than enough but if you have a round trip with connections it is 4 times. I was considering it but by the 4th time I was too annoyed to ever get your credit card"

Pros: "The crew and the service"
Cons: "The 30 min delay in takeoff"

Pros: "Service was impeccable great flight"

Pros: "There was one crew member, Terrace who was hilarious made any announcement enjoyable to hear, we were lucky we got him on our return flight as well"

Cons: "seats not giving good lumbar support"

Pros: "Was an average flight, nothing bad happened and nothing exceptional happened."

Pros: "Smooth flight"
Cons: "Pdx tsa...very rude"

Cons: "charged for ipads, wifi didnt work,"

Pros: "George Yoo"
Cons: "Nada"

Pros: "Friendly service."
Cons: "Flight didn't last longer."

Pros: "The flight left on time and arrived early. The crew was friendly and offered drinks on an hourly basis. The egg scramble breakfast was pretty tasty; surprisingly it was made with real ingredients not an ounce of foam egg insight."
Cons: "Nothing worth complaining about."

Pros: "Crew was fine and great."
Cons: "The flight was delayed, then we had to sit on the runway after boarding for about 45 minutes before takeoff. Arrived to LA over 1.5 hours late."

Pros: "Flight was okay, uneventful until landing"
Cons: "After landing at LAX we were made to sit on tarmac for 45 min because there was no gate available. This isn't rocket science folks, we were a scheduled flight coming into a major hub. Disappointed."

Pros: "I recently moved from Baltimore to LA in February. I love Alaska Air! The crew is always friendly and as a 6'3 guy I appreciate the legroom in the aisles."

Cons: "I was rebooked on a non-direct flight for tomorrow. They overbooked the flight."

Pros: "Being stra"

Pros: "I liked the captain's communication about the delayed departure and how he made up time to get us to the destination on time."
Cons: "There was no need for us to have taken off late. The plane was on the ground but at the wrong gate and it was brought around to the correct gate more than a half-hour late."

Pros: "Early take-off, friendly staff"
Cons: "everything was cool"

Pros: "The whole air experience is so egregious now, I'm committed to first class and only a few airlines. Just can't do it anymore. I'm not a herd animal and I don't want to do it their way. Period. On Air Alaska it's a clean cabin, they leave on time, they maintain the planes. Amen."

Pros: "Leaving on time, arriving on time."
Cons: "Very uncomfortable seats, too small, even for a small person like me. Person next to you takes up 1/4 of your seat."

Pros: "very little except the price"
Cons: "well it wasn't Qantas that's for sure"

Pros: "Friendly people, clean new plane, ease of check in and baggage drop."
Cons: "Sold out of the fruit and cheese pack by the 20th row!"

Pros: "It was a very good flight. It was right on time."

Pros: "Great pilot and flight attendents, clean plane"
Cons: "I like everything"

Pros: "Easy boarding"
Cons: "N/A"

Pros: "From the staff that went above and beyond to get me the seats I wanted on an extremely crowded flight, to the efficient process of boarding those without overhead bags earlier, to the comfortable flight - my experience was excellent."

Pros: "Staff very warm."
Cons: "Food selection paltry. Vodka from Seattle? Hopefully you will take Virgins food selections and liquor. Alaska can use an overhaul. Also aisle too tight."

Pros: "The crew was great!"
Cons: "We had a six hour layover in LAX and our luggage still didn't get transferred to our next flight and so our first 3 days in Ecuador was without luggage!"

Pros: "Pilot told us it would be 10 mins really took an hour to taxi and park plane."
Cons: "Pilot lying"

Pros: "It was actually an American Airlines flight I asked for a seat change from window to an aisle seat and even though the flight was fully booked, according to the staff, they kindly obliged and I got an aisle seat"

Pros: "It was on time,"
Cons: "On going efforts by all the airlines to squeeze as many people as possible in as tight and uncomfortable seating as they can get away with."

Pros: "Seat was not comfortable for a 3hr flight. Was very disappointed"
Cons: "Seat, tv, choices, flight attendants speech articulation."

Pros: "When i asked for a window seat at the gate, i was provided one in the comfort zone. Very impressed and pleased. However, the remaining two segments were the opposite. Staff at the gate did not assist in any way for the remaining two flights."
Cons: "The flight from Bend to Seattle was delayed a couple times and caused us to arrive when our connecting flight was already boarding. Luckily we were able to make the main flight on the trip."

Pros: "It was a safe journey good rest and a very smooth operation"
Cons: "More vegan options"

Pros: "New plane, friendly crew."
Cons: "Departure time"

Pros: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Cons: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."

Cons: "Was not offered a drink in first class prior to take off."

Pros: "Flight crew was ok and boarding was really quick"
Cons: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("

Pros: "Crew, chairs, entertainment"
Cons: "Communication"

Pros: "The flight attendees were nice and attentive. The entertainment was great."
Cons: "The boarding crew was less than pleasant and had an attitude. They changed my assigned seat and when I asked why, they rushed me to board offering no explanation except “your seat is no longer available”."

Pros: "All was good"
Cons: "All was good"

Cons: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."

Pros: "Awesome prompt and courteous service."
Cons: "Nothing"

Pros: "Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane."
Cons: "We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like."

Cons: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"

Pros: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Cons: "Best flight, security our always the downer in traveling."

Pros: "Great"
Cons: "Great"

Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."

Pros: "Everything"

Pros: "Great service by crew!"
Cons: "Took too long to get on board."

Pros: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."

Cons: "."

Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"

Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Cons: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."

Cons: "My flight got delayed for twelve hours with no compensation for a hotel."

Pros: "customer siervice was great and welcoming was awesome"

Pros: "Excellent Detroit crew"

Pros: "On time departure; good updates by flight deck; luggage arrived unscathed."
Cons: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."

Pros: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"

Cons: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."

Pros: "Very nice, comfortable plane, everything went smoothly in spite of our little airport being overrun with eclipse tourists."
Cons: "We paid extra to be able to pick our seat ahead of time but when we got there we were told that in the first leg of our trip the flight was oversold and therefore we didn't have seat assignments anymore. The delta folks blamed Kayak. We did get seat together, but not the ones I had previously chosen. Also there was no beverage service on this flight."

Cons: "Got stuck for two hours sitting in the plane because the computer systems went down."

Pros: "Clean & modern aircraft Comfortable seat Proactive customer service"
Cons: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Pros: "Tv on flight"
Cons: "Flight attendant skipped me for drinks"

Pros: "Got a window seat, my luggage arrived with me"
Cons: "Late"

Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."

Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Pros: "The flight attendants were very friendly"

Pros: "Crew was fantastic! Everything was satifactory and as expected."
Cons: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."

Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"

Pros: "Great staff, quick service."

Pros: "Perfect"

Pros: "I got home."
Cons: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."

Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"

Cons: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."

Pros: "Efficient, comfortable, on time"

Pros: "Service."
Cons: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."

Pros: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Cons: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."

Pros: "Row to myself"

Pros: "great"

Pros: "The duration of the flight, nothing to do with the airline"
Cons: "I was forced to check a bag in when I had flown previously the week before with the same carry on. $50 spent for nothing in my opinion. Per the supervisor over head bin size does not change yet my bag was "too big" like I said I had flown literally 4 days before this trip and had no problems with my bag fitting nor did any of the flight attendants say anything. I am just annoyed. Also I didn't know that I would fly American as it's through Alaska originally, maybe that was my lack of attention to detail. The carry on situation is what irritated me the most. This is also not the first time that I've had a problem with American Air."

Pros: "Priority boarding."
Cons: "Connection from SAN to PHX seemed cheaply made."

Pros: "I liked the inflight entertainment."
Cons: "The flight attendants going down the middle aisle and bumping me as I had an aisle seat."

Pros: "Boarding lasted over an hour"
Cons: "I regret flying with American. They have consistent problems with every flight from seating to delayed flights"

Pros: "No drama- always great flying from Long Beach"
Cons: "Really wish that there were power adaptors. Landed with a dead battery."

Pros: "Great flight attendants"

Pros: "Nothing"
Cons: "They did not compromise when I couldn't go, I understand no refund but I cancelled a few days after,"

Pros: "Departed and arrived on time. Friendly, efficient crew."
Cons: "Seats and aisles very tight."

Cons: "Take off was delayed for nearly an hour and the flight re-routed because of weather. We had scheduled plenty of time to make our connecting flight but we weren't updated on how much later we would be. This caused a lot of worry and stress not knowing when we would land or where our connecting gate would be. Fortunately the gates were next to one another and it all worked out. There were supposed to be usb charging connectors under the seat but I felt around for nearly 30 minutes and couldn't find them. Nobody could."

Cons: "You lost our bag and our original flight was shrunk. Our seats booted without warning. Late to our conference in Arizona."

Pros: "Staff did seem empathetic and offered substantial tips on how to find out about connecting flights. Also a promotional offer for the aa credit card had a sweetened points offer. I also liked the general structure of the plane made it easy to see if the lavatory was occupied or not."
Cons: "Plane pulled away from the gate knowing we were delayed (or so it seemed). Subsequent delays meant we were stuck on the plane and couldn't briefly disembark."

Cons: "No accommodation for delays and overnight stay in airport."

Pros: "Flew 1st class, everything excellent"

Pros: "It got us there on time"
Cons: "No inflight entertainment on the longer flight. Uhgggg."

Pros: "Inflight entertainment was awesome."

Pros: "N/A"
Cons: "Missed this connection"

Pros: "Pretty much everything! Great service, staff was friendly, courteous, smooth trip."
Cons: "Not a thing!"

Pros: "just Ok for everything."

Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."

Pros: "The main crew person checking us in was very nice and attentive, tried to keep me posted on changes, and remained pleasant even though some were getting upset."
Cons: "flight was delayed, staff didn't update us so people were getting upset and irritable while waiting to hear. Then flight times changed without announcements, upsetting some."

Cons: "Mechanical difficulties in Dallas caused us to leaveat least 1.5 hours late. Got to Phoenix after my scheduled and all other flights to Spokane had departed. AA put me up in a hotel at the airport. Had to wait 35 minutes outside for a shuttle in 102 heat at 9:00 in the evening. Had to ask for a voucher for evening meal."

Pros: "The boarding process was good."
Cons: "Don't think the flight attendant should hang the trash bags in front of the passengers faces in the aisles to collect trash."

Pros: "Great flight, on time, seat upgrade"
Cons: "Na"

Pros: "Quick little trip from San Diego to Phoenix. Crew made the extra effort to keep the plane cool despite the 120 degree temps in Phoenix."

Pros: "Slept through the entire flight, ground crew got me from gate to seat ASAP."
Cons: "Everything was good, so no problems to report here!"

Cons: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"

Pros: "Great crew on Sacto flight. More comfortable than Phoenix flight because not full."
Cons: "Had to wait for crew delayed by weather. No gate when we got to SMF. Luggage took way too long to come off. Lots of turbulence - not your fault - but I HATE it."

Pros: "Crew was pleasant"
Cons: "Needed to return to gate to refuel after aborted takeoff attempt. Thi"

Cons: "Lack of communication from the crew on the delay."

Pros: "."
Cons: "."

Pros: "Safe flight"
Cons: "Flight delayed more than one hour. Poor communications by pilots. No recognition by any crew members that it was Father's Day!!!"

Cons: "Having a fat person take up half your seat shouldn't be allowed. They should buy 2 tickets if they take up 2 seats"

Pros: "Baggage drop agent in Oakland excellent Great A319 w power outlets Thanks"

Cons: "Provide food would be better"

Cons: "You make me deplane just to take my bags from me because they don't fit the plane when I just flew 4 hours across the country."

Pros: "Business seats comfortable."
Cons: "Crew was friendly. Not always professional."

Pros: "Ticket price was competitive."
Cons: "No individual entertainment systems on the seat backs--4.5 hours is a long time to be sitting on a plane with only an overhead screen showing whatever movie the airline chose. Also, charging $125 for a carry-on pet that has to stay under the seat AND having it count towards as one of my two "free" carry-ons is ridiculous. The flight was delayed because one of the crew was late."

Pros: "I like that on American you still get a complimentary cup of coffee, a bag of pretzels, and a normal sized seat. I'm OK paying for that after trying some of the budget airlines!"
Cons: "Wish they had a gluten free snack, still that's really not a big deal at all!"

Pros: "Crew was friendly and made my travel pleasant"

Pros: "Service was not only on time we landed early as oppose to me losing 1300 usd on my original flight to dallas for work Friday which I didn't make and cost me out of pocket"

Pros: "Liked the little compartment above the tray for electronic devices and the outlet below helped keep my grandsons tablet charged for the flight! Liked the headrest - had flaps that folded out for support if you needed a nap."

Pros: "I likes that I was able to pick my seat for the same price."

Pros: "Quick boarding and taxi. On and off the flight seemlessly."

Cons: "Delayed flight due to crew."

Pros: "Smooth sailing. Staff pleasant and professional. Orderly flight"
Cons: "Nothing."

Pros: "quiet dark plane, gave blankets for overnight flight. Got placed in an exit seat free of charge."
Cons: "Crew member was 20 min late and they would not let us board until he got there. Ended up making the flight 30 minutes late and I almost missed my connection. They didn't update us saying he was on his way or anything, just that we were "still waiting." No entertainment was visible from my seat either."

Pros: "Nonstop flight"
Cons: "Nothing special about American. Boarding process doesn't make sense. People crowd the gate during boarding. Aircraft cabin is outdated. Would love to see, at minimum, power outlets for each seat. Cabin was frigid, does it need to be that cold?!"

Pros: "Updated interior. Comfortable chairs. Friendly staff. Pilot communicated well."
Cons: "No charging capabilities for devices. Limited food options."

Pros: "Friendliness of flight crew; entertainment choices."
Cons: "Food was poor for first class."

Cons: "The lack of leg space didn't know it was that bad."

Pros: "I liked finally getting where I was trying to go."
Cons: "I didn’t like everything. We were approximately 4 hours late. And the flight crew was not very warm and considerate of the fact we were so delayed."

Pros: "They canceled the flight"

Pros: "Cheap enough"
Cons: "Lack of space"

Pros: "The service was great"

Cons: "The gang stalkers that Kayak and United let sit next to me."

Pros: "The crew"
Cons: "The delay of an hour to get to my destination"

Pros: "Everyone on board was polite, flexible, and easy going."
Cons: "The complimentary snacks... so tired of the snack mix."

Pros: "On time; crew was fine."
Cons: "The plane was HOT! It's not pleasant to be packed in like sardines in uncomfortable seats and HOT!"

Cons: "I asked a flight attendant for headphones. He nodded and never returned."

Pros: "We arrived safely"
Cons: "Very cramped leg room We also had mechanical problems and were delayed one hour."

Pros: "Nothing"
Cons: "Plane was delayed 5+ hours due to maintenance problem. We had to sit on the plane for ½ hour before they finally let us deplane. Finally they putt us on a different plane. We were packed in like sardines. No room at all. Full disclosure, they did apologize profusely and gave us all $50 travel vouchers for the inconvenience."

Pros: "On time Friendly staffs"

Cons: "I paid 7.99 to watch movies and it didn't work the first 2 hours. I end up watching one movie and we landed before I finished it"

Pros: "Friendly flight attendants and pilots."

Pros: "Staff was much more friendly and accommodating"
Cons: "Uncomfortable. Hard to have any entertainment on phone without charging station on seat."

Pros: "Plane was on time"

Cons: "It was a small plane and there was no entertainment"

Pros: "The crew and staff worked hard to please. The new attendant did her job very well and we all celebrated her final training flight."
Cons: "Unacceptable warm temperature on flight from San Luis obispo to lax. It made the time very uncomfortable"

Pros: "nothing"
Cons: "flight attendants rude, pilots landing scarey 2 times, Cabin freezing whole flight and everyone complained!!"

Pros: "The flight was good..."
Cons: "No entertainment was available ... even do they announced ..."

Cons: "Worst ever Can you credit my credit card for a full refund"

Pros: "Chairs were comfortable on this plane"

Pros: "Great flight good service friendly staff great price"

Pros: "United airlines staff were polite and worked hard."
Cons: "I did not like that they printed my ticket for my connecting flight for EVA Air without any EVA Air markings. This meant that when I arrive at LAX I was giving directions to the United Airlines terminal when I really needed to be at the terminal for Eva Airlines. This caused me to almost missed my flight with Eva Airlines. For the remainder of my trip EVA airline staff were quite grumpy with me for being 45 minutes late boarding. I actually am thankful that I believe they held the plane that 45 minutes for me. It just seems too convenient that the plans out there that long after its scheduled takeoff."

Pros: "Friendly, attentive staff. Great seats with plenty of leg room."
Cons: "Nothing"

Cons: "There is a reason why I stopped flying and this airline and now I remember why. I was not assigned a seat on the flight and checked int for a seat assignment at the gate. When I asked the boarding rep at the gate for an aisle seat, she lied and said there were none left but when I looked online, there were more than 25 available. This flight was awful, uncomfortable, the plane smelled like a geriatric center and was dirty."

Cons: "Service"

Pros: "The easiness of the airline to adapt to the fact that we will be going late and the swiftness in organize all the passengers in a way that no one will miss their connection flight"
Cons: "I had a child with me and I was sat in the row before the emergency exit, where the seats were rigid and my child was not able to sleep at all. Making it uncomftable to all around her."

Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."

Pros: "Friendly and attentive staff."

Pros: "Timeliness and orderliness"

Pros: "same comments as above"
Cons: "same comments as above"

Pros: "The aircraft size. The fact that the plane left and arrived on schedule."
Cons: "The overhead compartments were very small and didn't fit a regular size carry-on suitcase.."

Cons: "It would have been helpful if hanging a garment bag were available, which was the case on my return flights to DC on American Airlines."

Cons: "Attendent wouldn't accept my visa gift card as payment so I was unable to eat"

Pros: "The whole experience was amazing such welcoming flight attendance's for someone that was afraid to fly they made the experience wonderful!!! Thank you so much!!"

Pros: "Nothing"
Cons: "Outlets don't work. The African American stewardess was rude. Seat didn't recline"

Pros: "It arrived early at my destination."
Cons: "I had to pay extra money to get to LAX because my flight through Houston was canceled."

Pros: "The price Phoenix to LA and back for around $77"
Cons: "I got the shitty set by the exit door that didn't recline no big deal on such a short trip"

Pros: "We got to LA earlier than the itinerary said"
Cons: "We dont have room to move wile we are sitting. Very limited space. We did not got informed were to get our lugagge"

Cons: "This leg had entertainment that we could watch on our phones that never ended up working."

Pros: "Na"
Cons: "Na"

Pros: "On time, made change of terminals at LAX with time to spare, air Canada entertainment,"
Cons: "Paying more for seats that were open anyway, paying extra for a bag, smelly toilet on sky west ,"

Pros: "That it was direct form Cleveland to LA and it left on time and arrived on time."
Cons: "Wifi did not work. Chairs are so tight and hardly move back enough. Why can't they have some form of lumbar support?"

Pros: "People to speak english and flights to be on time. missed a whole day of work!!!"
Cons: "People to speak english and flights to be on time. missed a whole day of work!!!"

Pros: "Staff was great"
Cons: "Second delay in a row"

Pros: "On time departure."
Cons: "Uncomfortable seats in a completely full flight. My seat didn't really lean back. The man next to me kept spilling over into my space. Terrible flight, especially for a red-eye."

Pros: "Nothing"
Cons: "The emergency landing. The horrible customer service."

Cons: "There should be some free tv"

Pros: "The way they said "Hello" to me. Other than that, the water was good."
Cons: "Everything else. My flight was delayed for weather, and I missed my boarding by 2 MINUTES, and they rejected me at the gate, and told me my seat was already taken by stand-by. Then the lady I went to see at the customer service desk was rude, and rejected me from first class even though it was THEIR MISTAKE I was booked there. Then I didn't even land at LAX! I had to take another flight that landed at Ontario so I can make my appointment on time. Will NEVER travel with United again!"