Love the Redmond/Bend terminal! And the terminal staff and flight crew were welcoming.
Cons: "You changed the times of my flights almost weekely. Not what I signed up for"
Cons: "The seats barely reclinedwhich is the entire reason i fly business"
Pros: "Amazing crew. Everyone from Bag check in thru baggage claim were courteous and attentive."
Pros: "More assist with delays"
Cons: "What other business can function like an airline. Late? Who cares? Miss your next flight? Who cares? Cancelled flight? You deal with it. Unfortunately, there is no recourse."
Cons: "XXI Century, California, variety of drinks on board: water or orange juice. Are you for real??!"
Pros: "Friendly crew, easy boarding and getting off plane. Efficient and wonderful overall"
Pros: "The flight attendant was so amazing and observant that she noticed myself and classmates all wearing our alma maters sweatshirt and gave us the loveliest a shout out!! We were headed for our college reunion and had unintentionally been on the same flight. That was so much fun!!"
Cons: "Free headphones"
Pros: "Flight crew was nice."
Cons: "They were careless with our luggage. 2 wheels on my husband's suitcase and 1 on mine were broken off. We have flown before with other airlines, never has our property been damaged before."
Cons: "Flight delayed by 40 mins, then left 40 mins after scheduled even including the delay, no free in seat entertainment and the wifi was broken. Really not a fun flight overall. Also, please Alaska, get rid of that Cabernet Sauvignon that's sweeter than grape soda. Single worst wine I've ever tasted."
Pros: "The crew was extremely helpful and friendly!"
Cons: "The seats, overall, could have been more comfortable... I have somewhat of a backache after my trip."
Pros: "Seat was not comfortable for a 3hr flight. Was very disappointed"
Cons: "Seat, tv, choices, flight attendants speech articulation."
Pros: "I appreciate that Delta leaves seats empty, for our health."
Cons: "Snacks were all sugar-laden. Not good for anyone!"
Pros: "We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David"
Cons: "Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!"
Pros: "When I asked for a seat change the crew was very accommodating"
Cons: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."
Pros: "Crew was very friendly and took good care of the passengers"
Pros: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."
Cons: "It was fabulous as always! Thank you. I love Delta!"
Pros: "Crew AND passengers were great, polite & calm. Seats are kinda squashy, tight. Food was yummy."
Cons: "Don't think you could make general seats more roomy for average sized people? Luggage bins were squashy too."
American Air lines sucks! The changed our conection times in Phoenix less then 20 minutes to catch next flight toMexico city. Shut the gate door in our faces! Rude rude. The AA customer service representative even told me "American airlines sucks" Never again
Lots of turbulence on this flight, which limited beverage service. Despite the length of the flight, there was only one beverage service, and the "snack" they handed out was a single packet of Biscoff cookies. It was a newer plane with outlets for plugging in devices and a shelf for placing a cell phone to view -- all that was great. The free entertainment was also great and much appreciated, as my husband had finished his book and needed something to amuse himself during the long trip. But if the airlines could just give us passengers a bit more seat space, it would improve things immensely; the guy next to me was well over 6-feet tall, and he couldn't help but extend his knees into my space.
Pros: "I like American Airlines in general."
Cons: "I noticed there was a disagreement/issue between a passenger and the aircrew, but it was handled quickly when the passenger just left. I understand there are some issues sometimes, but I noticed attitude from three of the flight attendants during the flight. There were three teens in the back that kept rambling about how all planes have bombs, everyone there was turbulence we could go into a spiral, the plane engines could blow up, etc. It was clearly making passengers uncomfortable because they kept turning around and one lady even yelled at them. I'm honestly shocked the flight crew never said anything to them. I wasn't too worried, except that they ruined any chance to get some rest."
Pros: "crew was great and moved me further up in the plane to make a tight connection"
Cons: "food"
Cons: "IFE was not streaming movies, WiFi on but not loading"
Cons: "There are too many announcements on the screen before you can start watching entertainment. It takes about 15 minutes."
Cons: "Smallest plane ever. Absolutely no leg room or overhead space."
Pros: "Crew was super friendly and accommodating."
Cons: "Affordable fares equate to such a small amount of space."
Cons: "Seat 33A. The audio output was bad. Could not clearly hear dialog. Restarting did not help, this issue as consistent got all media programs."
Pros: "Seats were comfortable with plenty of room in first class. Staff were friendly and attentive."
Cons: "Dancing clowns? Overall it was a nice and pleasant flight"
Cons: "When I bought the basic economy tickets and it felt like they intentionally on every flight had us in the same row but not next to each other. It was bizarre because in planes with 2 seats on each side they put us one on each side. Then they put us in the middle when there were 3 seats and separated another husband and wife in our same row. I an chose other airlines that seat us next to each other without paying 30$ more per seat per flight. I am a mileage plus card holder too."
Cons: "The cabin pressure gave me such a migraine, I couldn't think"
Pros: "Service was really good. Everything on time."
Cons: "My tv was the only one not working in the entire plane! LAME!"
Pros: "Cabin crew was very professional and looked after everyone well from boarding to de-planing."
Pros: "They check in lady was wonderful."
Cons: "In flight entertainment kept getting disconnected. Stewardess serving drinks seemed a bit cranky."
Cons: "The time of the flight was super late. I wish we could have left earlier. All other aspects were fine."
Pros: "The crew and the service was very good."
Cons: "Food could have been slightly better but can’t complain."
Pros: "Terrible service, rude, impatient crews. No food provided for a 5 hours flight, only basic drinks."
Cons: "Make sure transit with more comparable service throughout the journey."
Pros: "Nothing...I missed this flight due to negligence, miscommunication, and incompetence by the front desk agents."
Cons: "Everything"
Cons: "The plane was just too darn hot and the fans were barely working. All of us were melting."