Daily cleaning, installation of cabin HEPA filters on flights from Billings to San José
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Travelers must have a travel insurance with coverage of COVID-19 treatment and accommodation costs. Check Visit Costa Rica website for more details.
Costa Rica has eased their travel regulations and removed the requirement of RT-PCR tests for the detection of the coronavirus.
All other info
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 8h 28m.
In the past 3 days, the cheapest round-trip tickets were found on American Airlines ($386) and Delta ($447)
When flying out of Billings you will be using Billings Logan Intl, often referred to as Billings Airport. You will be landing at San José Juan Santamaria Intl, also known as San José Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Billings to San José.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to San José from Billings is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San José with an airline and back to Billings with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San José from Billings up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I lived! 5 stars"
Pros: "Crew was very good! Seating was okay, I am a very tall person so It is always tight in the seat for me."
Pros: "Seat was so comfortable! Aircraft was clean, crew was friendly"
Pros: "On time, early, even"
Cons: "On board entertainment"
Pros: "I was in coach , they are always a little uncomfortable"
Cons: "Cheaper flight"
Pros: "Everything/ service and very professional staff"
Pros: "Spacious seats"
Cons: "Ontime departure"
Cons: "LAX airport plane docking took 30 minutes and not enough information to get to International Terminal."
Pros: "Crew was nice."
Cons: "Plane small - had to bend to get in door- am only 5’6”! Seats too small - too close. Definitely not a pleasant ride. Left late and still had to wait to get a gate. Felt bad for people with connections! I would pay more for an airline that offered comfort and made flying a pleasant experience- this wasn’t it."
Cons: "No food, just snacks."
Pros: "Crew was very pleasant."
Cons: "Spent an hour attempting to get the "free" wifi to work on two different devices on my round trip flights. It is probably not the airline's fault, but with that being said, it was extremely inconvenient."
Pros: "I will fly Alaska whenever possible!"
Pros: "How smooth the ride was, especially the landing when it came time."
Cons: "Seats were a bit smaller than I would have preferred."
Pros: "Quiet restful"
Pros: "clean and spacious the airplane was. the outlets."
Pros: "Everyone was nice and helpful, it was a nice trip!"
Cons: "Headphones/tablet needed to be louder, paid $8 for a tablet I couldn’t hardly hear"
Cons: "Every single member of personnel i met from the gate agents to the flight attendants were rude and abrupt. Certainly did not understand guest service. My first time flying Alaska and I guess it was a case of “you get what you pay for”"
Pros: "Flight attendants"
Cons: "Complete failure to announce that passports needed to be verified. Telling you as you board is infuriating. This was Alaska’s fault, not TSA’s."
Cons: "Cramped seating compared to other airlines"
Pros: "Once the seat assignment snafus were fixed, everything went fine."
Cons: "When we make the reservation, WE TELL YOU that we have two kids ages 3 and 5 travelling with us. WHY DOES YOUR SYSTEM BREAK US UP INTO 3+ GROUPS? It just ends up in more work for your gate agents to put us together as well as you can before the flight. This happened on the flight out and the flight back. Also, on the flight back the agent and crew had to bump people who had already established themselves in their assigned seats in order to fit us in in a sane way. Also, don't make us download a sketchy app to view in-flight entertainment. There are ways to deliver entertainment that don't require installation of software for just a flight. Not that it matters to us, because entertainment wasn't available on the flight to cabo."
Pros: "Helpful staff, very open for customer."
Cons: "didnt like the hour delay, but what can you do"
Cons: "Was involuntarily deplaned because ALASKA overbooked the flight which resulted in me missing my international flight to South Korea."
Pros: "We arrived on time"
Cons: "Brenda at LAX called me jerk and was a terrible representative for your company... To say the least"
Pros: "Flight crew were very nice."
Cons: "Flight times were very late and made it hard for checking into our home. Also had to change out flight date and another place to stay for one night due to cancellation of service. Had to pay for that out of pocket."
Pros: "Short flight with low fares, you get what you pay for."
Pros: "The purpose of our trip is to be in a wedding. The suitcase may ,or may not arrive in time. I was told it would be delivered to the Costa Verde Quepos, Manuel Antonio hotel. I will be without any clothes for at least two and a half days. Please help! My cell is 209-549-6276, but I don't know if it will work while I am in Costa Rica The suitcase tag number is 10-65-88"
Pros: "speed, efficient staff"
Cons: "the 400 bombadier was very cramped rough landings"
Pros: "Great seats, excellent crew, food and drinks were great..."
Cons: "Boarding wasn't good. Stuck outside on the jetway / tarmac in 90F heat for 10+ minutes in Cabo. Bad for kids and elderly - better to have everyone wait inside with the AC on until the plane is ready!"
Pros: "A complimentary drink."
Cons: "The flight was delayed at least an hour leaving billings due to not having a gate in Seattle. Would like to see a higher quality snack. Organic nuts? Instead of cheesezits. I won't eat that junk."
Cons: "On the return flight it was cancelled and they put us in a flea bag hotel and I have written Alaska and requested a FULL ROUND TRIP TO COSTA RICA and they haven't had the courtesy of responding. I wrote Wayne Newton 2x. b"
Pros: "The bisquit cookies."
Cons: "The staff weren't that friendly! Gone are the helpful employees! My daughter's seat wouldn't go back and they did nothing to accommodate her! LAME! Not overly friendly, need to take notes from JetBlue!"
Pros: "Complimentary Wine"
Cons: "It wad late"
Pros: "Leaving on time, arriving on time. Being a MVP."
Cons: "Not in Horizon's control...but bumpy ride because of the weather. Is it at all possible for pilots to avoid the thick clouds because this is the cause of the turbulence."
Pros: "Comfortable seats and great customer service."
Pros: "fast, low flight with good attendants."
Cons: "Noisy plane with too much vibration"
Pros: "The cabin was miserably hot"
Pros: "Nice landing on windy day."
Cons: "We were delayed 35 minutes leaving the gate. At one point the pilot said there was another airplane blocking our path. LAX is the worst airport. When we arrived our luggage was delayed 40 minutes."
Pros: "On-time, no unpleasant surprises."
Pros: "Lots of leg room!"
Pros: "Liked their prices and friendliness."
Cons: "There was no entertainment."
Pros: "Good customer service and flight"
Pros: "No layover was great. The crew was fast, efficient, and courteous."
Cons: "I forgot our travel snacks, so the tiny bag of pretzels seemed extra pitiful."
Pros: "Once we were in the air it was fine. But lots of problems before - see following."
Cons: "This flight was very confusing and flow of information was poorly managed. I got an email about 3 hours before takeoff that the flight was cancelled, then another that it was reinstated. Then when I called to speak to an agent I was told it moved from one airport to another in a nearby area. There was a free shuttle from the original airport but I elected to take a taxi since it would be quicker and there wasn't much notice. So I made it to the new airport on time but those who came via shuttle took ages, delaying the rest of the passengers. Taxis should have been guaranteed covered for everyone so that we could have departed on time, which impacted on everyone's day. And the flow of information could be much more accurate and streamlined in the run up to departure instead of constantly being changed. It was very confusing."
Pros: "Crew is friendly and very efficient. The flight attendant came to tell me that I would be on the same plane for the continuing flight to Sacramento so not to worry about short connection. This was very considerate. Free wine. SMOOTH landing."
Cons: "The sound system is VERY loud to the point of being piercing. I was on four of your planes and this was consistent."
Pros: "Comfortable seats and nice crew."
Cons: "It was a very long flight, but no meal or entertainment was provided. On other airlines I've flown in the past, these things were included on international flights."
Pros: "Crew was very pleasant and helpful throughout the flight!"
Cons: "Seats were roomy but did not feel as if they reclined far enough."
Pros: "No need to print boarding pass is nice because most customers don't have a printer at home. Great idea using an app on customers' smart devices. Charging ports is great plus."
Cons: "Lack of free services to kill time during a long flight. No free music and lack of free video. I was surprised Samsung Note 7 wasn't banned during my flight because of the battery issue."
Pros: "Seat average for a small jet"
Cons: "The AC was not cool enough, but tolerable"
Pros: "The crew was amazing! The plane ride was smooth!"
Cons: "You should load the plane from back to front since everybody exits the plane from front to back. It is simple school bus rules"
Pros: "The fact that it wasn’t a full flight"
Cons: "Nothing I didn’t like."
Cons: "Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad"
Pros: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Cons: "Nothing really. Flight was quick."
Pros: "Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!"
Pros: "Not a lot"
Cons: "Customer service"
Pros: "Pedro helped me in Punta Cana with a wheelchair he went out of his way to make sure I was okay and comfortable. He was amazing! I so grateful for him."
Cons: "The trip from Atlanta Georgia to Austin Texas was TERRIBLE!! The delta staff working the counter in Atlanta were rude, I was actually forced to get a complete stranger to help me with my wheelchair because there was no staff to help me. I was yelled at by delta staff. It was a horrible experience."
Pros: "The crew was awesome. The entertainment was great with a huge selection of movies. The food was really good."
Cons: "Boarding was delayed while waiting for Delta agents to come and assist people off of the plane."
Pros: "Lovely crew. The food was tasty."
Cons: "It would’ve been nice to make up some flight time in the air from the 4 hour delay and multiple gate changes that were all announced too late to delay a trip to the airport :("
Pros: "The entertainment system was good and they had free text messaging through the plane’s wifi network."
Cons: "The plane stank. I was 3/4 in the back of the plane and there was a strong pee odor."
Pros: "Service was great"
Pros: "Food and drinks were great"
Cons: "Would have liked being able to select a window seat."
Pros: "Crew were very pleasant and seemed to enjoy working"
Cons: "Couldn’t hear boarding announcements. Lots of boarding confusion"
Pros: "All was smooth on s busy day in Puerto Vallarta. Everyone cool, supported by good crew,"
Cons: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."
Pros: "The crew was helpful and seemed genuinely nice. The seats felt a little narrow"
Cons: "Great flight. On time and friendly staff."
Pros: "Amazing crew, on time, decent coffee, plenty of drinks"
Cons: "The drinks cart was a little slow..."
Pros: "It was quick"
Cons: "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"
Pros: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."
Pros: "The service during the flight was excellent."
Cons: "That they didn't load my luggage on the correct plane, even though they had 9 hours to do so. Then when I went to airport yesterday to pick it up, all the pull tabs on 3 of the zippers were broke off, my bubble wrapped bowls were destroyed, and all my books that I had bought were wet with pages stuck together.(ruined 6 books). Extremely disappointed,"
Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Pros: "The flight left on time and landed 15 mins early. Staff was nice and attentive."
Cons: "The organization for boarding in zones."
Cons: "There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me."
Pros: "This was the most professional crew we have seen in a long time. What a difference a good crew makes."
Cons: "I am very short (5’0”) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight."
Pros: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Cons: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."
Pros: "Excellent attendants. Smooth boarding and on time flight."
Pros: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Cons: "The seats need a cushion."
Pros: "crew kept a great attitude throughout"
Cons: "Having to find my boarding pass to deplane"
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"
Pros: "Amenities, service, and punctuation of flight"
Pros: "Easy transition from one gate to the next.."
Cons: "The food was not fut for human consumption and the servers did not care"
Pros: "The crew was nice. The cabin very clean. Flight very comfortable"
Cons: "The landing was a little rough"
Pros: "Friendly and attentive staff. Would definitely recommend . Flight departed and arrived on time."
Pros: "I enjoy being a Gold SkyMiles member, which gives me the perk of being in priority boarding. I also enjoy seating in Delta comfort, especially on long flights such as the one to LA. Delta has greatly improved on keeping their passengers entertained by having the latest movies to watch, as well as, satellite television. Additionally, the mobile app is excellent since it allows you to check in and track your luggage."
Cons: "Delta needs to improve their food and snack choices. The snack choices (cookies, chips, fruit, pretzels) wasn't horrible but could be better. As far as food to purchase, Delta's menu is extremely limited and not worth the price of purchasing."
Pros: "Delta agents rerouted me in face of weather problems in Southeast so as to allow me to make my LAX to Sydney flight. Well done."
Cons: "Not enough leg room in Economy. I lucked out on transpacific leg with an exit row seat, everything else tight. Movie choices kinda limited and very US."
Pros: "The crew was amazingly helpful!"
Pros: "Flight was perfect!"
Cons: "The passenger next to me was occupying 1.5 seats but the crew didn't help."
Pros: "Flight was on time"
Cons: "Wifi wasn't working for a while and it was a plane without screens"
Pros: "On time. Good customer service. Easy route, no hassles."
Cons: "We were arbitrarily re-seated due to equipment changes, back and forth and lost our original seat selection even though we wound up on a plane with the original configuration. An international call wait of 1.5 hours was required to just get us back into the economy plus section that we had originally paid for, Amsterdam check-in was chaotic. In-plane staff was not at all helpful with our desire to get seats on the outside rows of our section."
Cons: "Kids yelling"
Pros: "Great,I loved it!"
Pros: "Got us there on time. not much more can ask for on a short flight"
Cons: "Wish Delta offers more reasonable and available business class awards"
Pros: "Everything went very smoothly, I didn't eat anything but the snacks are fine. I don't think there is any "entertainment" unless you pay for it but that's okay."
Pros: "Pilot got us back safe through some bad turbulence, the flight was shaky from start to finish. They gave extra snacks, were attentive to any needs. Would definitely trust Delta pilots again. Also with this being a connecting flight, it was nice that the group of five I was in was given an entire row to ourselves."
Cons: "No food on a coast to coast flight, outrageous drink prices and a crew that didn't fit in the aisle. Searched at the gate and was sorry I. Am back in America!!!"
Pros: "Flight, plane, and crew were great."
Cons: "MEX customs was a nightmare."
Pros: "La experiencia en general fue buena"
Cons: "El sistema de facturación. Me dijo la aerolínea que Kayak pago con moneda rusa, entonces no podrían entregar un comprobante fiscal (CFDI)"
Pros: "Nothing. Didn’t get to take the trip and had no customer service to assist in any respect to have a voucher or credit or anything. Garbage"
Cons: "Everything. Coronavirus lock down sucks, but some sort of accountability would be nice for having my money simply stolen."
Cons: "The check in was terrible. The line was 1 hour"
Pros: "Very good crew."
Cons: "Both in-bound and out-bound flights were delayed."
Pros: "Nothing in particular"
Cons: "A more organized boarding process"
Pros: "Crew was good, food was good."
Cons: "The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring."
Cons: "Be in time, over 1 hr delayed."
Pros: "The crew!"
Cons: "Being able to teleport!"
Pros: "La atención del personal cuando estamos hasiendo check in es muy buena excelente actitud para desirle que haser y todo sea más fácil"
Cons: "Es muy bueno que te puedan explicar en tu propio idioma te sientes muy en confianza con el personal y la aeronave está muy bien en buenas condiciones, sigan así excelente Mexico"
Pros: "Everything! A little long flight but everything great!"
Cons: "Over booked"
Pros: "The crew was super professional. We appreciated the snack."
Cons: "It is out of your control, but landing can be stressful because of turbulence"
Pros: "Very friendly and helpful crew"
Cons: "Getting seat assignments at front desk was confusing and a little hectic"
Cons: "Had to spend the whole day in airport due to justfly booking error"
Pros: "Luggage was found that was good"
Cons: "Horrible day nobody here to guide you or help you and then charge you an arm and a leg."
Pros: "Flight on time, all personal was very helpful and kind"
Cons: "No choices for breakfast and the one served on first class not so great."
Cons: "We were not let in the bus to take us from the terminal gate to the aircraft on the runway, forcing us to miss the flight. And then were coerced into having to purchase another 2 tickets on the next flight, instead of them transferring our seats from one to the other. Absolutely the worst treatment to a paying customer / passenger you can imagine."
Pros: "Ease in ticketing."
Cons: "The hardest part was the long layover. I didn’t dress warmly enough, so I had to keep moving!"
Pros: "I upgraded to Premium on this leg of my flight and the seats were very comfortable for a reasonable price."
Cons: "Boarding process. The Zone lines are formed a very long time before boarding really begins. Why?"
Pros: "Servicio. Puntualidad."
Cons: "Todo bien"
Cons: "I am assuming because it was a Delta airplane we didn’t have the option to watch movies. The Aeromexico planes always have monitors to watch them. I missed that on this flight."
Pros: "Food, entertainment, leg room much better than any US airline. Crew is smart and efficient."
Cons: "on the flight Bogotá-Mexico, in business, they offer for diner a sándwich and fried potatoes. The liquor quality was very por. on thr flight back, one of our suitcases was broken and the padlock was stoled"
Pros: "Again food service was good."
Cons: "On this flight my husbands screen didn’t work at all. So I’m both flights we were forced to share."
Pros: "All other things working including air above my seat which was needed for a long flight."
Cons: "It was very frustrating to have WiFi available but not working the entire trip!"
Cons: "Rough Landing"
Pros: "Everything but the screaming babies was great."
Pros: "Vuelo acorde con el horario establecido"
Cons: "Regular atención del personal en el aeropuerto"
Cons: "Crew standing in the back talking to each other with their backs on us"
Pros: "Nothing I got charged for canceling my flight!!"
Cons: "I paid 242 dollars for my ticket and they charged my card 150 for canceling it!!! Will definitely not fly this airline ever again!"
Pros: "Close for connecting and had lots of staff to get you there on time."
Cons: "Food mediocre"
Pros: "The in flight meal was just what we needed and they got us to San Jose safe and sound. No complaints!"
Pros: "Ontime and pleasant"
Pros: "It was a direct flight."
Cons: "The delay when departing, and the attention of the flight attendants. Also very limited kind of beverages."
Pros: "La comodidad la amabilidad de las personas."
Cons: "La comida"
Pros: "Nothing. We’re not there yet"
Cons: "Everything. AM customer service is beyond horrible and unhelpful."
Pros: "Nice flight to LA"
Cons: "LAX to Seattle was way overbooked."
Pros: "5 stars to the supervisor Octavio"
Cons: "The rest of the Team do not know what customer service is"
Pros: "SAME THAN ABOVE"
Cons: "SAME THAN ABOVE"
Cons: "I was told at the check in counter that I had to pay for baggage even though I had made the trip from Chicago to Santiago via Mexico City ten days prior and was able to check two suitcases without having to pay for baggage. Also, both of my suitcases were damaged during this flight."
Pros: "The snack - such as it is - is certainly a step above what I get when I fly the same route on United. Also the entertainment system is much better, and free! Cabin staff are friendly and efficient. The seating is about the same as on every other airline. I was in steerage for the Mexico City - San Jose leg. A lady was seated in my window seat when I boarded, and seemed surprised when I insisted on reclaiming my seat (She had the middle seat). In contrast to Mexico City, the San Jose airport is a model of efficiency. Immigration is rapid, luggage comes out on the carousel in good time, and best of all there is a duty free shop right in the luggage claim area, so it is unnecessary to buy liquor ahead of time."
Cons: "Mexico City is a terrible airport to have to pass through. Everyone has to go through Immigration (similar to US airports in that regard) even if just in transit. However, they have few officers there, and almost half of the available booths weren't even manned. The result was chaos, with the immigration hall filled with grouchy travellers, and other travellers stuck in aircraft waiting to disembark. Expect to be stuck in Immigration for a minimum of an hour after landing; maybe plan on 1 1/2 hours just to get through Immigration and Customs. And if you are making a connection, whatever you do don't go through the sliding doors on the other side of Customs - I made that mistake once! I speak Spanish, so the following comments are not coloured by language difficulties ... Security staff are unfriendly. While there is supposed to be free wifi in the departure lounge, I couldn't figure out how to use it. A gate agent told me there wasn't any free wifi, all the time standing beside a sign that said there was. I was also singled out for a spot check of my hand luggage right in the jetway. The unfriendly lady doing that search so disarranged my stuff that I couldn't find my Kindle when I got on the plane, so was without my planned reading material."
Pros: "Great customer service and great food and drinks."
Cons: "Every thing was great."
Pros: "Everything. Everybody very helpful"
Pros: "Overall the flights went smoothly"
Cons: "Check in process was very slow and totally disorganized. It happened both leaving and returning. Took one hour to checkin in Orlando and about the same when leaving Mexico City. Could do with some major improvements here....."
Pros: "Great customer service and nice flight"
Cons: "It took a while to board"
Pros: "Un pequeño retraso a la salía de México, sin mayores inconvenientes"
Pros: "I was impressed and very happy the flight was early. I had low expectations with Aeromexico because in the past every flight I took with you was delayed or late."
Pros: "Great selection of movies to watch"
Cons: "The crew seemed to be in a bad mood that night. One of the flight attendants hit my elbow as he was speeding through the aisle, causing me to knock over my drink. He didn't apologize or try to help. The other one"
Cons: "Our gate (E38c) shared the same walkway (or whatever the place between the terminal gate and the plane door is called) with four other flights. It was a long and poorly-marked sidewalk amidst ongoing construction. The crews had to make sure everyone boarding each plane was on the plane heading to the correct destination. There was essentially nothing stopping people from any of the five flights getting on any of the five planes. Other than that, it was a good flight with great crew."
Pros: "Entertainment selection. Flight was short and pretty comfortable"
Cons: "Flight was too packed. Limited restrictions with COVID."
Pros: "Timely and efficient"
Cons: "Seats are really small"
Pros: "Crew was awesome...love AA crew! Always and this time superb!"
Cons: "Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!"
Pros: "On time, main cabin extra was great, crew was nice, entertainment was great."
Cons: "No criticism"
Pros: "All employees were awesome."
Cons: "I have no complaints."
Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"
Pros: "Crew was nice but flight was delayed due to maintenance so I’m still stuck at the airport here and no vouchers for anything."
Cons: "Flight would’ve been on time"
Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."
Cons: "Flight was severely delayed, no compensation, check-in was horrible."
Pros: "Service and flight was excellent"
Cons: "They were great"
Cons: "My luggage was delayed. I received it the day after"
Pros: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Cons: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"
Pros: "First Class Food (Dinner was short rib) was better than most flights. Pilot was very friendly and personable with his in-flight communications."
Cons: "Departure was delayed due to late arrival of aircraft; boarding gate was changed at PHX from A21 to B27 where there is no Admirals Club."
Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"
Pros: "The flight crew were very good."
Cons: "We arrived late in Dallas, due to weather. Our flight to LA had already locked the door, the lady working the desk when we got there, said we had missed the flight and walked off. Two more ladies came to the counter, but would not help us, finally a fourth lady came and helped us."
Cons: "My transfer was supposed to be from JFK, but when I arrived a staff told me to take a taxi and go to LaGardia airport. Nobody apologized neither explained why I had to go there. Instead from leaving New York at 5.25 pm the flight was delayed to 8.30 pm. Horrible flight with angry employees"
Pros: "The only good thing on that plane was the crew. We where grounded in board for three hours because of a water leak in the kitchen... My seat had a hole were the ashtray used to be filled with garbage, the tray was filthy when I pulled it open, the overhead light didn't work"
Pros: "Comfortable, friendly and ON-TIME!!!"
Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."
Pros: "Everything went smoothly, comfortable and staff was terrific."
Pros: "0ntime quick boarding"
Cons: "cost to check baggage"
Pros: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Cons: "I prefer personal entertainment systems."
Pros: "Smooth Flight"
Cons: "Delayed on both flights"
Cons: "This was a connecting flight, and I arrived at the gate from American Airlines flight 2656 in plenty of time to make the connection. However 15 minutes after arriving at my designated gate it was announced that American Airline flight 4874 would be delayed for 15 minutes for maintenance, which was fine, I want the plane I am flying in to be in perfect working order. So the departure time went from 2:32 to 3:00, then it went from 3:00 to 4:01. Next, it was announced that there had been a gate change. Once we all arrived and the passengers had deplaned and it was announced we could board it was closing in on 4:30. Now once we were on the plane we sat for one and a half hours with no food or water. Finally, they announced that the flight attendant would be coming around with water which was poured from bottles into cups and cookies or pretzels, what, did the plane crash on a deserted island and I not know it? After more sitting, we finally took off, I arrived at my destination 4 hours later than planned. I think this could have been handled more efficiently, and with more aplomb than the standard "we apologize", that does nothing for me and my trip went from 1 hour to 4 with me finally arriving at the Roanoke airport at 6:45."
Pros: "everything but the cabin temperature. it was very hot and uncomfortable."
Cons: "Too warm in the cabin."
Pros: "Can’t say anything good"
Cons: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"
Cons: "Poor service by air hostess in the flight. Didn’t give the right food. Ignored when I asked for orange juice."
Pros: "The food was delicious and nutritious. The attendants were very conscientious and took care of us."
Cons: "Need an instruction sheet on how to use the entertainment center. Especially where to plug the headphones. Flight attendants dd pay more attention to other passengers."
Pros: "Crew friendly"
Cons: "Tight quarters. No food. Seat wouldn’t recline. No USB plugs."
Pros: "Fast and efficient service"
Cons: "Not applicable"
Cons: "American has the smallest seat space out of any airline I have been on and it is heinous."
Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"
Pros: "It was a red eye and I made it back safely, and a couple of minutes before schedule. There was no food or snacks, barely had enough water to pass out. Otherwise it was an ok flight."
Cons: "No snacks or food, barely enough water on the flight."
Pros: "Staff great, food good"
Cons: "Seats had no cushioning for bottom. Need to improve"
Pros: "Mostly everyrhing"
Cons: "Food was so so"
Cons: "I'm not a large man. I shouldn't need to fold my arms to keep from bumping into and intruding on my neighbors."
Pros: "The headrest entertainment terminals are always a good thing."
Cons: "No space to put a small carry-on bag if you spend extra to get legroom."
Pros: "There was surprisingly a great amount of legroom"
Cons: "Veggies and salads: gross - should have been blanched. Mid- flight snack was literally frozen. The meat had ice crystals!"
Pros: "on time"
Cons: "very cold"
Pros: "the clerk at the boarding desk was kind"
Pros: "Boarding in London was smooth, we arrived early. New plane, good seats for extra $$."
Cons: "Food could be better, even on an international flight. Crew was friendly and efficient."
Cons: "The aircraft was extremely too hot"
Cons: "Prices are high and changes are frequent on rates"
Pros: "GSP easy to navigate- easy option for WNC travelers"
Pros: "Flight was on time. Easy boarding. Smooth flight."
Cons: "In flight entertainment was below expectations"
Pros: "The crew were excellent and very professional. It was not a full flight and boarding was quick and easy. We landed almost an hour early. When we made the reservation we were told it was an 8 hour and 50 minute flight but we got there in 7 hours and 45 minutes, more than 1 hour early. It would be good to know the real timing so that meetings could be planned in a timely way."
Cons: "This is a code share with American Airlines and an American Airlines plane and crew and it is an out of date plane. There were no individual screens only 1 screen hanging down every five or six seats. The seats are very, very narrow. The cleanliness of the tray tables were gooey and full of crusted dirt as were the seat areas in front of the tray tables. I was told that they fly an even older plane from Europe to NY, which is an old one aisle plane. Not sure why AA continues to use such out of date planes but if they use planes from the 1980's it seems to me that they should charge 1980 prices!"
Pros: "Efficient boarding, friendly and helpful staff especially flight attendant on EWN/CLT flight. She was great and extremely helpful."
Airlines flying from Billings to San José have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Billings to San José
Masks required on board, masks provided on flights from Billings to San José
Social distancing seating
Middle seats unavailable to book on flights from Billings to San José
Testing for antibodies, testing for symptoms for flights from Billings to San José
Waiving of change fees. Search flexible flights from Billings to San José