The internet on these planes stinks. Need to get starlink
Great people making you feel great and pointing you in the right direction always
Noting this only because it’s so unusual for delta: this was just an uncomfortable flight. The jet ridge was too hot and the plane wasn’t any better. By the time we got off the ground the AC was on but for such a short flight it was almost too late.
The morning calzone was less than impressive and we ended up with heartburn
Very good seat and service. No complaints about the food. Take off delayed due to airport traffic
Entertainment is ok! Boarding and seat with zone is terrible. I paid for the seats but you didn’t give me what I paid for which is exit isles.
Flight delayed then cancelled. Misplaced luggage. Still do not have. Rented car 1100 mile drive. I had to buy some overnight Hotels clothes toiletries gas food at my expense. Still not home. Not sure where luggage is. Over 4 hours on hold to Felta
I'm a tall guy and even the seats with more leg room were not as comfortable as I had hoped.
After all the weather issues at least they got me to my destination the next day
Overall, aside from the baggage issue, it was as good as one expects.
They have no employees/gate agents in Huntsville. Only one gate is operational
The planes can use an actual cleaning. The armrest and seats do not appear to be cleaned on this one and most other planes.
Hydraulic leak caused the flight to be cancelled. Auto system scheduled us on a 3 am flight. Wevhsedvrebook on the app and hit schedules later in the afternoon. Our luggage per gate and ticket agent would be rescanned and put in our new flight. Did not happen. Our luggage stayed in hsv. Baggage claim in wash dc unable to help. We filed a claim. Several emails about our luggage were in conflict with one another. Called as baggage and was on hold 30 minutes. Oscar said one of 2 was out fir delivery then cancelled. About 45 minutes later both pieces were delivered. Their system is suspect
My Frequent Flyer nber wasn't put on as I was told it was..... This resulted in a last group boarding and no priority tags on My bags.
Generally good. Flight left on time and the seats are comfortable. Plenty of space in front if you in you choose a comfort plus seat, completely worth spending the extra money given the amount of hours the flight lasts. The food tastes good but I would say it’s a the amount is too little. The crew was friendly and efficient. There was a some turbulence at different points into the flight. American Airlines has good deals to NZ if you book with plenty of time before you plan on going.
Flight attendants on this flight were very attentive and friendly
Flight didn’t get dinner on business. I was starving!
Best flight by a pilot I’ve ever been on as a 62 year old
Too many gate changes for someone of my age. Gate changed to another terminal!!!!! Do you know how hard it is to change to another gate???? walking with a bad knee and back with no assistance! You need more transportation workers that can assist the elderly when gate changes happen!
4 hours on the runway after taking off and then getting grounded back.
