Daily cleaning, installation of cabin HEPA filters on flights from Spain to Birmingham
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Birmingham.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Birmingham is likely to change within 7 days, so travelers know whether to wait or book now.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Birmingham up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"
Cons: "Still don’t have my luggage yet"
Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"
Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Cons: "Flight got delayed 30 minutes"
Pros: "Crew were great"
Pros: "Very professional"
Cons: "Lost luggage"
Cons: "Staff rude and short"
Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Cons: "Delays, took my hand luggage into the hold,"
Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"
Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Cons: "Flight cancelled"
Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Cons: "Larger meals."
Pros: "The service"
Cons: "The food."
Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Cons: "Boarding was confusing and disorganized"
Pros: "The attendants took great care of us. Super smooth flight."
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Pros: "Good service onboard, good food. On time."
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Pros: "Pleasant flight"
Pros: "Helpful and smiling cabin crew."
Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"
Pros: "In flight food was enjoyable"
Cons: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Pros: "Short-hop flight, fit for purpose."
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Pros: "Spacious cabins, friendly service"
Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Pros: "captain was great."
Pros: "Special treat for King's Day Friendly crew"
Cons: "15 min late boarding 30 min delay leaving the gate Very little leg room"
Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Pros: "Flight was delayed by over three hours."
Pros: "Very friendly and helpful crew."
Cons: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Pros: "Crew memebers"
Pros: "Everything! The service was exceptional!"
Pros: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Cons: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Pros: "On time, no hassle."
Pros: "The crew was friendly and always came around with water."
Cons: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
Pros: "The crew was efficient and friendly. The plane took off on time and landed on time."
Cons: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."
Cons: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Pros: "Plane was new, and seatback screen responsive and functional."
Cons: "Economy seats not very comfortable, very tightly packed together"
Cons: "The fligh Washington delay more than a hour"
Pros: "Crew members"
Cons: "Up to 1 hour late and they leaved my baggage in Paris"
Pros: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Cons: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"
Pros: "It was only 2 hours"
Cons: "Small plane, no movies"
Cons: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"
Pros: "Good quality flight"
Cons: "But delayed and lost baggage"
Pros: "My seat"
Pros: "The only thing that I like about the flight was that it was easy to boarding"
Cons: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Cons: "My luggage was lost in Paris. Now I need to wait still."
Pros: "Quiet! No noise-canceling earphones needed. Delicious food."
Pros: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."
Pros: "The crew were nice."
Cons: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."
Cons: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."
Pros: "The noise-canceling headset is good."
Cons: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."
Pros: "Arriving safely."
Cons: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."
Pros: "La entrada"
Cons: "El resto de cosas"
Pros: "Smoothness of flight and service"
Cons: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"
Pros: "Punctual, not crowded."
Cons: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."
Cons: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"
Pros: "Crew was nice and responsive"
Cons: "The overall experience is regular at best"
Pros: "Friendly staff"
Cons: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"
Cons: "There are always delays. Today it was that internet was down."
Pros: "On time departure and arrival"
Pros: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Cons: "There is nothing I did not like."
Cons: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good"
Pros: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Cons: "delayed flight, hot overall plane, personal TV malfunctioned a lot"
Cons: "Late...delayed from algiers"
Cons: "Small leg space"
Pros: "Crew are efficient and friendly."
Cons: "Very small plane."
Pros: "quick flight 10 min ahead schedule"
Pros: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Cons: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."
Pros: "nice crew; excellent check in experience!"
Cons: "boarding in Riyadh is always a nightmare. and as many have noted, the seats are too close for the average size of many boarding in Riyadh"
Pros: "The crew"
Cons: "Not enough room for legs. Small amounts of food. No entertainment."
Pros: "Not much"
Cons: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Pros: "Good service"
Cons: "I was not given my original reserve seat and no reason was given"
Pros: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Cons: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."
Pros: "Crew were great"
Cons: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"
Pros: "The crew was nice .."
Cons: "We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi."
Pros: "The attentiveness of the crew and the online check in."
Cons: "Missed the connecting flight and the luggage was on transferred on our next conncection :("
Pros: "the crew was very nice and the food was good."
Pros: "Overall great"
Cons: "Nothing,perfect flight"
Pros: "Female Flight attendant was very rude"
Pros: "Good food and service"
Cons: "More space in the seats and be able to pick up seats during checking in"
Cons: "The layover was exhausting & getting to other gate was too stressful. Changing planes should be simplified."
Pros: "Staff were nice a friendly"
Cons: "BA need to decide if they are EasyJet or BA. To pay BA prices and get EasyJet service is a joke. When I fly Easyjet I know what I am getting and can live it with. BA, on the other hand, wish to be different and yet they are close to painting the planes orange and still charging a premium price."
Cons: "The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane."
Cons: "they lost my suitcase!!!!"
Cons: "One hour delay"
Pros: "Fast boarding with group number priority"
Cons: "No complementary rescteshments. You had to pay and only pay by card."
Pros: "Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster."
Cons: "Food a joke in club, 1/4 of a dry sandwich. No thanks."
Pros: "Nice staff."
Cons: "Taking off is too slow. We were late with our connecting flights."
Pros: "The BA staff on the plane were excellent, given the horrible way we arrived to board the plane. They went above and beyond to help mitigate the treatment before boarding the plane. Also, our vegan that we requested via American Airlines on the phone back in September didn't appear on their list, so they made the best out of a bad situation."
Cons: "Our first BA flight was late leaving and therefore we arrived to our 2nd flight 20 minutes before the flight was to leave. The check-in staff were completely rude, telling us to run and threatening to not let us on the plane. It was not our fault the plane left late from BCN to LHR. Once we were actually let on the plane, we didn't push back from the gate until 5-10 minutes after the scheduled departure time. There was absolutely no reason to have treated us that way, so we promptly submitted a complaint to British Airways."
Cons: "The Barcelona airport was confusing to navigate. Poor signage. Limited restaurant options, and confusing to find them."
Pros: "Was a new aircraft, very clean. M&S food is good (though extra of course)"
Cons: "The new seats are now no different to a no-fills airline, seriously BA, no seat recline option?! 3 times price of Easyjet yet no difference in comfort. No Map display of progress. Shall we call you Beasy jet now then?"
Cons: "Wasn’t aware of the baggage fee"
Pros: "most pleasant flight i have had. Crew were perfect"
Pros: "Excellent, courteous crew. Flight punctual."
Cons: "Flew into 1 concourse a few minutes late had to go through security checks and run to make boarding in another concourse. No place to use the restroom along the way, I will avoid Heathrow at all costs when traveling in the future."
Pros: "As a tall person, I wish there were better guidelines for passengers in front of you asking permission to fully recline, but otherwise right on time."
Cons: "No Wi-Fi."
Pros: "Entertainment. Attendants were great"
Cons: "Not enough personal space"
Pros: "Friendly and quick service."
Cons: "Waiting for a space at the terminal."
Pros: "Crew and drink selection"
Cons: "3/4 of a sandwich for afternoon tea beyond a joke Barcelona lounge not great"
Pros: "British Airways service is unflaggingly polite and professional."
Cons: "I was charged two bob (2 pounds) for a cup of very poor coffee. No airline in my life ever made me pay for a cup of coffee."
Cons: "In Barcelona, they do not use Catalan in the announcements (American Airlines do)."
Cons: "No gluten free snacks."
Cons: "Seat comfort in Business Class worse than low cost airlines Crew rude and aloft Food terrible"
Pros: "Flights were on time"
Pros: "On time departure."
Cons: "Long wait at check-in counters. Need more available counters/agents."
Cons: "Movie quality was not great"
Pros: "El proceso de embarque fue rápido y sencillo. El avión estaba limpio y el vuelo fue ameno."
Cons: "No me gustó que era por British Airways pero operado por Vueling. Quiere decir que no tenía la comodidad de una gran aerolínea sino la de una low-cost. Las sillas no reclinaban!"
Pros: "Crew was pleasant"
Cons: "Many lengthy transfers at Heathrow. Exhausting."
Pros: "Our seat in Economy plus was great. We were very comfortable."
Cons: "Two of the restrooms were out of order so there were only two available for Economy plus and Economy."
Cons: "Terrible catering Seat comfort horrible worse than low cost Lounge overcrowded with no seat and no food left"
Pros: "Nothing. My entire group flew British Airways at one point of our multi-city trip and did not like them."
Cons: "QWebsite stated I could check in a bag free. Even when I checked in and specified I had a checked bag, there was no way to pay for it. When we finally checked in, I had to pay a higher price because it was at the gate."
Pros: "I had purchased an upgrade to economy plus --- it was great--- much more expensive than I had thought, but I was tired and wanted to try to rest. There I was greeted with champagne, a warm wash cloth and fabulous service by the two male crew members!!! Truly the best! I am almost 70 and I wear hearing aids--- one helped me with my chair and answered my questions .... I felt VERY taken care of/- I was just one row after the business class with the wall ahead on right side of plane, nice leg room and a nice seat mate I am happy for the chance to respond as I was happy I had decided for the upgrade------------even though I had purchased an upgrade for my flight over to Barcelona only to find out on the day of check in that my flight was cancelled----- but that is when I called British Air and a lovely representative named Beth Duncan spent over 2 hours on the phone with me---- finally getting me on Iberia in order to get to my family reunion------ So....... on two occasions during this trip to my sister's house British Air was just wonderful and I thank you very much------- at the end of our flight one of the men made arrangements for me to get to go upstairs and look at the upper deck as I had never done that before------- as as retired teacher that was fun to see Thank you so much!!!"
Pros: "Upgraded the world traveler plus and the larger reclining seats, plenty of drinks and good food made all the difference for such a long flight. I'd return to British airways"
Cons: "My personal tv display didn't offer me all the entertainment options that it should have, but the one next to me did and I didn't complain."
Cons: "Soft drinks, bottled water, and a snack were not included free of charge on this flight. My fellow traveler asked for some tap water since she didn't want to purchased bottled water, but the flight attendant forgot to bring the water."
Cons: "All beverages cost extra, including water"
Cons: "Boarding was delayed but no communication on why or when so we're all just standing around. At least if we have some idea on timing we can use the bathroom or buy a snack while we were waiting. Communication needs improvement."
Pros: "Organized boarding and the flight was right on time. Crew was very professional and attentive. Ground crew was very accommodating and we were a party of 5 and was able to sit us all together."
Cons: "Unable to sign in and get boarding passes ahead of time through the british airlines web site."
Cons: "Not sure if I am more unhappy with Kayak for not warning me or British Airways for charging me €75 for eached checked baggage. Even a sofa or tea cost money on this flight. Should think twice before booking this airline!"
Pros: "High Life magazine"
Cons: "No complementary beverages"
Cons: "Flight booked last minute and once payment taken showed a one hour delay. Became a 1.5hr delay and missed the birth of my child because of it. Devastated."
Cons: "Moved from a reserved window seat to a middle seat so they could add another business class row"
Cons: "High cost airline, no service. Food and drink have to be paid for now, prices are ridiculous. Crew rude and unattentive. Easy Jet and Norwegian way better and significant cheaper."
Pros: "Great entertainment selection"
Cons: "I though the food was OK. I liked the mini sized soda cans they gave."
Cons: "Main meal was mediocre, other food better"
Cons: "No turbulence"
Pros: "Great polite crew attentive to every need"
Cons: "Try to be on time!"
Pros: "Seat was good"
Cons: "Being able to upgrade to business or first from app"
Cons: "The on-boarding in Barcelona was a little odd. Instead of calling boarding by groups or zones it was a free for all. That could have been better organized"
Pros: "Crew was not friendly and gathered in the rear galley complaining about their job and customers. The seat was not comfortable at all."
Cons: "Most everything could have been better. All phases were far below average."
Cons: "Crew was cold and rude"
Cons: "They forgot to plan a pilot....also the crew was 45 min late"
Pros: "Nice plane and entertainment"
Cons: "Booked flight through British air for a reason. Didn’t anticipate American Airlines being used for our flights. The Flight was also delayed but it was never explained why despite dozens of questions from passengers. This caused a missed connection flight and forced us to stay overnight in Chicago with nothing but a $12 food voucher. When we tried t ask what other options were, American Airlines personal offered no sympathy and said the best we would get is the food vouchers and we should be grateful. No other travel reimbursement or vouchers were offered other than a replacement flight. Overall it was a huge inconvenience and caused numerous other expenditures for us."
Pros: "The rest was as usual"
Pros: "Niçoise salad was great. Had plenty of room in priority with pillow/blanket/headphones etc provided"
Cons: "lots of branding stuff-watching any video had you go through 3 minutes of commercials. I must have watched the same commercials over 20 times."
Pros: "Loved the BRAND NEW airplane!!"
Cons: "Food is so fatty. this is 2018, we should be having healthier choices."
Pros: "The comfort..the movies."
Cons: "No outlets. Poor options for vegetarians"
Cons: "Flight out to BCN was one of the worst in my life! Never had an agent (BA Denver) talk to you and then mid conversation say they closed 3 minutes ago (7 minutes in to trying to find a flight alternative for their cancelled flight...and I wasn’t being upset!)"
Pros: "Food & inflight entertaiment decent."
Cons: "Gate agent claiming carry on bag ro large. Used it 30+ as a carryon with our difficulty. It is 14”x22”. If the concern was too many bages dont bs pasengers about reason they are asked to to check bag."
Pros: "That it got me home"
Cons: "With one exception, personnel very unfriendly."
Pros: "The video screen on my assigned seat was broken so I moved to a seat where there was no one else in the row of, do I had plenty of leg room."
Pros: "The pasta offered at lunch was tasty."
Cons: "The snack which was described as pizza had a really bad taste and this offering should be discontinued and something that tastes better should be offered."
Pros: "service was good"
Cons: "seating was uncomfortible"
Pros: "The food was great! The entertainment was great! I had enough space!"
Cons: "Equipment malfunction at 11 pm is always really nice."
Pros: "Great hard working crew. Good food and snacks. On time!!!"
Cons: "The food"
Pros: "Liked all the little amenities - actual meals, USB plugs for charging, free movies and games to entertain my kids, enough leg room that I can bend down and get stuff from my bag under the seat and that I could lean back a little without causing the person behind me to need knee surgery, tilt feature on screens to make video viewing easier when the person ahead of you tips their seat back. Seats were wide enough that I didn't fear jabbing my neighbor in the ribs every time I moved. Ice Cream!"
Pros: "Great crew. Friendly and reaponsive. Easy boarding."
Cons: "4 hour flight from SFO to Charlotte. No food beyond snacks. No entertainemt options. No electrical outlets."
Pros: "I didn't like anything"
Cons: "I did not board the plan. I had to buy an additional ticket because I had an emergency and it was going to be over 1,000$ to change the date for me to come back"
Pros: "Nice Jet."
Cons: "During boarding, we were pulled out of the line. The attendant that diverted us did not explain why he diverted us. Our boarding passes were printed by our hotel as were many others that we saw. We went to a desk where another individual started asking question about our life and where we were going. Still, no one thought it was necessary to explain what part of the process or what exactly is going on. The man that diverted us, I'll bet, does not have reasons or any idea why he diverted us. I hate to think that he did it because we were Black Americans."
Cons: "They would not let me board for being less than 5 minutes late."
Pros: "Upgraded to business class and it was wonderful"
Cons: "I have no complaints"
Pros: "I flew coach for the first time in a year, and I was shocked at how poor the service was. Additionally, the aircraft was not maintained: broken sinks in the bathroom / most of the video entertainment was broken in Premium Economy Class. I had to cross the Atlantic for 9 hours with no movies to distract me. I'm shocked that the business class crew still treat coach passengers with disrespect as if they are second class citizens."
Pros: "We flew directly from Madrid to Miami with IBERIA"
Cons: "Food is horrible Change seats without notice"
Pros: "Appreciated the staff acommodated me with an aisle seat."
Cons: "Had worse return flight experience. The flight was supposed to depart at 10am. While everyone was boarded, we were told the airplane missing a part. All of us had to wait for 2 and half hours for the crew to tell us that the part was in London. Thus, the flight had to be canceled. Then we waited to pick up our luggages from 12:30pm to nearly 4pm in order to get transported to a 40- minute drive away Hotel. I was starving because I didn't have breakfast as I tried to catch my flight and no food was provided during the waiting time. Plus, the entire day was wasted. Oh well, at least we were provided accommodation for the overnight, 2:40am breakfast, 4am airport shuttle, and 8am flight to get to our destination next day."
Pros: "Flight crew was polite and professional."
Cons: "I would not have booked this flight had I known there was no seatback video entertainment system on this aircraft. It made for a very long and boring flight."
Cons: "Could not understand the boarding instructions-PA system and speaker not good"
Cons: "Only a few options as far as tv and movies"
Pros: "The crew was nice"
Cons: "The plane was older than me. There was no personal in flight entertainment on a daytime, 8hr 49min long-haul flight. Further the old "TV" six rows ahead of me was playing something I could barely see but the Audio system was broken for the whole plane so it was torture that the TV was even on. American Airlines needs to send modern equipment. This plane was unaccepatable by today's standards."
Pros: "I liked almost everything! I loved the timing, the punctuality, the service (besides one person from the service), the food was good. I did not like that it was really cold. Also, I liked the movies they played but it is kind of hard to watch when you are right below the tv"
Cons: "I liked almost everything! I loved the timing, the punctuality, the service (besides one person from the service), the food was good. I did not like that it was really cold. Also, I liked the movies they played but it is kind of hard to watch when you are right below the tv"
Pros: "That I slept a bit"
Cons: "Uncomfortable chairs, no Economy plus option, old plane, no individual TVs for private entertainment."
Cons: "The touchscreen on the plane was awful, 10 touches to make it work at least."
Pros: "The flight got me to my destination."
Cons: "Unprofessional flight attendants, who bickered at each other AND at passengers. flight was late took forever for bags to hit the carousel terrible food"
Pros: "I really enjoyed the staff that served us. Very attentive! Very polite. Could not have been better."
Cons: "The seats worked well but showing their age. One seat across from me broke mid flight. The attendant did get it working. The controls are pretty easy to understand. Push a button and see what happens."
Pros: "Food was good and staff was nice."
Cons: "Plane was old, seats uncomfortable like all the cushion in the seat had been worn out, and a bathroom was out of order so we had to wait in line for the other one that would quickly run out of paper towels."
Pros: "Great crew of airplane staff"
Pros: "No internet on long light!!!!"
Pros: "Crew helpful & friendly"
Cons: "Felt squished"
Cons: "They lost my suitcase"
Pros: "I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid."
Cons: "Mucho frío y baños muy sucios."
Pros: "On time"
Cons: "Free wifi for economy class"
Pros: "Very personable"
Cons: "Delay in Madrid -"
Cons: "Being put in standby after we booked 3 months in advance and loosing our luggage"
Cons: "Online check in didn’t work."
Pros: "The pilot did an excellent job navigating through rough weather."
Cons: "Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus."
Pros: "Volar con Iberia es sencillo y particularmente buena atención."
Cons: "The right was late in bi ti directions.long limes to check in."
Pros: "Every thing was ok"
Cons: "I was not informed about having to pay for checking my luggage and it did not even showed at the Iberia website when doing my online checking. I had to pay a total of $50, $25 each way, in Madrid. I was never informed of this in Boston or, again, while processing my checking using Iberia’s website."
Cons: "We didn’t go"
Cons: "Sits are too tight. Honestly impossible to be comfortable"
Cons: "The plan was too small."
Pros: "Great and on time"
Cons: "Nothing all good"
Pros: "Nice plane an movies"
Cons: "The lost my luggage"
Pros: "goed attention in Iberia A320 600 and very wide"
Pros: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."
Cons: "5 hours delay"
Pros: "Quick boarding."
Cons: "No movies or videos. Children crying and screaming."
Pros: "On time"
Cons: "EVERYTHING was a charge Water wasn't even offered."
Pros: "Ibrya is grayte"
Pros: "It was short."
Cons: "Staff was not attentive to customers needs."
Cons: "Staff was not friendly"
Pros: "Nothing in particular"
Pros: "Movies, no delays"
Cons: "Luggage was not documented correctly to my final destination by Iberia"
Cons: "my bag was lost"
Pros: "Fast check in"
Cons: "NO HUBO ENTRETENIMIENTO, EL AVION NO LO TENIA. EL PASAJE SE SENTIA INTRANQUILO . Y ESO HACE QUEEL VIAJE RESULTE MUY MOLESTO. ALICIA"
Pros: "Helpful staff."
Pros: "Didn't happen!"
Cons: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."
Cons: "Waiting for luggage at JFK."
Pros: "The aircraft was clean"
Pros: "Departed and arrived on time."
Cons: "Was charged for coffee."
Pros: "Llegamos antes de lo esperado"
Cons: "La comida es terrible. Me enfermé con un rash todo el cuerpo posiblemente por la comida."
Cons: "Kept us waiting for five hours"
Pros: "They had a lot of movies and games on board. Meals and drinks were free along with blankets and pillows."
Cons: "The man at the front desk failed to scan my bag when I checked it in. My bag is now lost and I have not been contacted yet."
Cons: "At the airport (Madrid) too long to get to the Gate. Line for baggage, security and passport. It took more than two hours to get to the gate. Personnel too slow and passport check in moody day."
Pros: "Got to my destination"
Cons: "Many passengers luggage and mine did not arrive. Had to wait over 8 hours to recieve it."
Cons: "to hot"
Pros: "That I got to my destination as planned. I don't know who likes being cramped in a sit with strangers for 8 hours but it's obviously better than traveling by sea or land for such a long journey."
Cons: "Small space."
Cons: "My bag was lost. Still waiting for it."
Cons: "i didnt have my own tv screen"
Airlines flying from Spain to Birmingham have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Spain to Birmingham
Masks required on board, masks provided on flights from Spain to Birmingham
Social distancing seating
Middle seats unavailable to book on flights from Spain to Birmingham
Testing for antibodies, testing for symptoms for flights from Spain to Birmingham
Waiving of change fees. Search flexible flights from Spain to Birmingham