Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent.
efficient service. timely departures/ arrivals
Never made it and they knew several people were still in customs
Flight was cancelled.
Food, drinks, crew hel;pful
Boarding was not orderly, stupid system of delayed displaying of gate assignment
old plane, tight and uncomfortable
From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.
The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!
Crew was very helpful.food
Food was not upto the mark.
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
Thankful for coffee being served without charge. Not all airlines do that.
Everything was great
Service was perfect Food was incredible Movies and entertainment high level
The crew took very good care of us with food and drinks
Updates by the captain about the situation were too few, too infrequent.
From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been.
See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs
A grown man coughing loudly during a 10 hr flight w/o once covering his mouth
2 snacks .. friendly flight attendants .. early arrival
seat pitch a bit tight
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