Find Deals on International Flights to Miami

Nothing at all

I had to pay for the baggage, it was small and before I pay for it they made me throw my stuff like lotion and shampoo, why? They don't give u water or nothing and personnel are not nice

The crew were very polite.

I hated that the seats didn't recline at all. Luckily it was only a 2 hour flight.

On time, easy boarding, good seat mates

The crew was super nice and professional. The flight was really smooth.

I can't say anything bad. It was a great experience.

Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you.

Good tv shows, friendly attendants

The service from the airline.

The space between seats is so uncomfortable.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Nothing

Who charges for carry on bags? And why are the seat so small. I'll never fly with them again

i thought i cancelled this reservation but apparently it was kept active to insulate the airline from overbooking...i called and specifically asked to cancel but was refused

modern twin turbo prop plane aprox 60 seater single seat one side of aisle two seats the other side. Fairly tight fit but fine for 1 hour flight Seating Tip - select a seat on the double side - the flight is usually half full and you will get 2 seats to yourself

El precio

El avion es muuy incomodo, mido 1,75 y mis piernas van completamente pegadas al asiento de al frente, el proceso de Checkin en Bogota, es un desastre, muy pocas personas, se nota que no estan bien capacitadas.

The boarding system was exceptional.

They did not serve any food on board .

Easy boarding process, great attitude of staff, nice atmosphere

The DELAY

The check in crew were rude

Service was excellent

It was hot before take off and after landing. Plane needed more adequate AC

Airline gave up our seats because we were not at boarding fifteen minutes before take off. We got there ten minutes before departure time. I paid for those tickets for that flight, so the seats should not have been given to anyone else. It's not like they were out any money. The tickets were already paid for and seats assigned to us. Was held up because of inadequate staffing of security screening.

Fast

N/a

The other flight attendant, blonde, tall skinny with glasses very comforting.

One of the flight attendants, wasn't as accommodating as expected. She wasn't rude. Just not what I expected out of a flight attendant.

All is good

No food only snacks

Early arrival

VHS antiquated system

The passengers

A/c was broken

On time. Smooth flight.

A bit of wait I'm the taxi area in Miami. Not AAs fault double.

The price

Being charged for everything but the use of the restroom and it's rather uncomfortable seats after 15 minutes

Crew was nice

I was only on a 1.5 hour flight and I've never been more uncomfortable. The seats are basically a HARD plastic covered with a faux leather upholstery. NO cushioning whatsoever! I'm young and my back & butt was sore after 20 minutes! Seats do not recline either. Only caveat to the experience was the crew... the are very kind. Then again, they don't have all the work they would have on other airlines, like pushing a drink cart and serving every one drinks. You can pay for a snack or drink, but I did not see any purchases for at least 10 rows. I will never fly this airline again unless the flight is under half an hour. Cheap quality... you get what you pay for!

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

Had to check my bag

On time

Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly

Absoulty nothing

Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so.

No delays. Efficient service. Comfortable seats and able to sleep easily.

N/a