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Crew was nice, but very uptight about wearing a seatbelt, not standing in line to use the bathroom, not changing seats, etc.

I booked tickets with this airline for the first time because prices were significantly cheaper than with other airlines. However, I didn't realize I would have to pay $45 for carry on luggage, pay extra if I did want a seat in the middle, and even pay for soft drank! After factoring in all those things, it would have been a lot cheaper to use a different airline. Plus, it was by far the most uncomfortable airplane I have ever been on. No leg room, small seats that do not recline and have no cushion. Terrible experience!

We were delayed for 6 hours due to a maintenance issue. Horrible customer service

Flight was on time. Smooth flight.

In flight entertainment was below expectations

The flight was smooth

The seats felt stiff

Horrible!!!! My flight got delayed 8 times and arrived 3 hours late after having us board the plane with no pilot essentially holding us hostage so we couldn't make alternative plans! Arrived 3am instead of 11pm

Easy boarding.

I flew first on delta to Miami. Short trip, but was very disappointed in today's service. Instead of the normal solid good flight crew, I found a surly crew who congregated in the galley on this short flight and sat around eating in lieu of working the flight. Very disappointing.

On the run way for 1 hour in line to take off

None

Lousy onboard entertainment, food and service

Flight delay.

No es posible que haya atrasos en los vuelos

Charging $45 for carry-on, is way too much, regardless of whether it's a budget airline. Round-trip it's an extra $90. Might as well put that money toward the flight of another airline.

Flight was on time and comfortable.

I had to rush to the new gate for my connection due to Dubuque departing late. My baggage did not get on the same plane that I did. My bag arrived at my destination at 3:45 PM. Sat at the airport untouched till 6:30 PM. Didn't leave the airport till 8:00 PM, and didn't show up till 1:15 PM. No one at American was helpful in helping me locate my bag and get it to me at a reasonable time.

Started out with the cancelation of the 5AM departure from MSP, then stuck in Chicago for 8 hours, finally arrived to Miami 11:42PM, and after a luggage delay I didn't get home until 1:00AM this morning.

The pilot got us there safely. Good deal of turbulence.

Stewardesses were rude to many. Chit chatted with each other whole way, ignored passengers. "Too turbulent" to serve us a beverage, which was okay. Except first class got full service. Wrong.

Nothing

Delay on flight departure Bagage lost - three suitcases with all my clothes for the travel. The company does not provide any status on the provided telecoms/email.

carry-on $30?! check in luggage $40?! ridiculous.

I got away with not paying for a carry on-which should always be free. Not $40... Twice

There should be a greater sense of urgency and care for the customer. I also chose the flight because it was least expensive but after discovering that people had to pay for carry on bags at the gate I would have had to pay 60-80 more and I could have paid less than that for a much higher quality flight experience. I do not plan on flying with frontier again if there is anything better within $80-100

The flight was cancelled. Couldn't reschedule a flight earlier than 4 days out. Had to fly standby.

I received prior notice of the flight's delays dead able to adjust my schedule. There was amancreating s disturbance with the terminal crew and they handled it appropriately.

I wait for 12 hours and finally you cancelled the fly, also I missed my connection, this will be a fly with more than 24 hours....

The ride was smooth the airplane was the food was OK the stewardess were kind

The ride was smooth the airplane was the food was OK the stewardess were kind

Multiple hours of delay with no representative at the desk, no monitor showing flight times, and not even a sign to indicate that I was at the right gate (or if it had been moved or how long the delay would be)

Website at check-in led me to think I had to pay more to get a seat on the plane.

They Only serve pretzels, nothing else different.

On time.

It left on time and arrived earlt

I was seated in a window seat and another woman my size about 110 pounds was seated in the aisle however there was a 400+ pound man sitting in a middle seat which made it very difficult for me especially to even sit back because it was touching me the whole time when you have somebody of that size You should make sure they are on and I'll because then the find attendance would have some difficulty getting through instead of your passengers being inconvenienced either that or force people of that size to take two seats

Flawless. Staff was so nice and the seats were super comfy. We got there so quickly. Love it!

modern twin turbo prop plane aprox 60 seater single seat one side of aisle two seats the other side. Fairly tight fit but fine for 1 hour flight Seating Tip - select a seat on the double side - the flight is usually half full and you will get 2 seats to yourself

I booked without realizing that you need to pay for your luggage separately, pay $10 to print your boarding pass and of course pay for all food and beverages. What a pain, not enjoyable.

Flight was an hour delayed. Over booked by 11 people. Staff was cold and rude with no apologies. Turbulence the entire flight. They did the beverage service after two hours of flying. Worst Delta flight to date.

the passenger next to me was sick and shortly after takeoff projectile vomited in the seat. The flight attendant did not seem to think that it was a big deal and took his time attending to the sick passenger and relocating me.