Daily cleaning, installation of cabin HEPA filters on flights from Bogotá to Cleveland
|June||Best time to beat the crowds with an average 19% drop in price.|
|December||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$518||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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All other info
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There are currently 585 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 2 2020
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 19m.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($184) and Multiple Airlines ($189), and the lowest round-trip tickets have been found on Delta ($467) and American Airlines ($469).
From Bogotá to Cleveland, Thursday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Cleveland back to Bogotá , the best deals are generally found on Wednesday, with Sunday being the most expensive.
When flying out of Bogotá you will be using Bogotá El Dorado, often referred to as Bogotá Airport. You will be landing at Cleveland Hopkins Intl, also known as Cleveland Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Bogotá to Cleveland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Cleveland from Bogotá is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Cleveland with an airline and back to Bogotá with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Cleveland from Bogotá up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Everything about the flight was good."
Pros: "Got here early!"
Cons: "Old plane with no video screens or room. Boo!"
Pros: "I felt really comfortable safe and more than happy to fly with Delta. Thank you."
Cons: "More vegan options."
Pros: "Easy, fast, simple. Not crowded."
Pros: "Awesome crew!"
Pros: "Everything. Always an excellent and professional experience."
Pros: "Crew, as always, excellent. The people of delta are what keep you coming back."
Cons: "Flight was delayed (for no reason) for more than two hours, with no speak whatsoever about it"
Cons: "I had no idea there was a gate change in Atlanta but I’m sure that’s out of your control."
Cons: "Connecting flight to as delayed. And my dad was not able to get on the plane."
Pros: "Everything but the plane The crew and gate staff were well trained and professional. Very impressive the way they smoothly guided us into and out of the plane. Especially their handling of a few snafus. Well done!"
Cons: "The plane was older and not as nice as the one from ROA to ATL. That said it was still better than the puddle jumper jets used by United and US Air."
Pros: "Crew was really great."
Cons: "Electrical outlets didn't work. Wi-fi didn't work. Flight was delayed. Wasn't a lot of leg room even in first class."
Pros: "Very bad crew. Seats very uncomfortable"
Cons: "Crew could have been better"
Pros: "Crew was great, flight was smooth considering the weather"
Cons: "1/2 hour delay"
Pros: "Friendly crew"
Pros: "I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy."
Cons: "Everything was great on our flight."
Pros: "On time"
Cons: "Cramped not much leg room"
Pros: "Everything went smoothly"
Pros: "Comfort and snack was good."
Cons: "All ok."
Pros: "Crew was very kind"
Cons: "Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan."
Pros: "I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees."
Cons: "It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices."
Pros: "The nice staff and entertainment options."
Cons: "I usually fly delta and have a great experience - unfortunately my flight from Detroit to Seattle was not. To start off, i was flying with two other people and we were not able to get seats together, and the whole seating process with delta is really difficult even when I had called weeks in advance to see if they could try and seat us together. I understand with main cabin tickets you can only choose your seat as you check in, but it would be nice to be able to request seating with a person/group you are flying with. I was placed in the very back row of a busy flight, and noticed that the horrible smell from the bathrooms which made it unpleasant. As said above, I normally have a pleasant experience.. but being a delta sky member I feel as though i do not really receive any differences as to a non-member. I hope this review helps for the next customers! Thank you."
Cons: "The crew was great and the flight came in early. I wish there was a better food selection."
Cons: "Took 20 min on the run way before deplaning at the gate. Luggage took 15 minutes to come. No entertainment."
Pros: "Boarding was quick and professional. The crew were professional and friendly."
Cons: "No entertainment system. The cabin was cramped and the food/snake was forgettable."
Pros: "No waits, front desk personnel were helpful about baggage accommodations. Clear communications."
Cons: "No issues."
Cons: "The child behind me kicking my seat"
Pros: "Free entertainment, free coffee"
Cons: "WiFi not included."
Pros: "Got to destination safely and on time"
Cons: "Rude flight attendant, tight seats"
Cons: "They said it was late because of a tire issue that was fixed in Salt Lake causing a late departure on a round trip SLC-Burbank. It arrived back to Salt Lake late causing the Dallas flight to leave late. I got a message at 6:24 pm regarding the late departure for the 8:15 pm flight to Dallas. They knew this info hours before. It should have been communicated sooner"
Pros: "The flight was barely half full so we were able to spread out and I was able to enjoy an exit row seat with no neighbors."
Cons: "The seats are still narrow even in comfort class and I’m 5’11” 175lbs so by no means overweight."
Pros: "My flight was great. Boarding was easy and the seats were comfortable."
Cons: "My suitcase was ruined."
Cons: "Again, not enough leg room. Also, our luggage did not make the connecting flight and we didn't get our bags unit the next morniing - late."
Cons: "Long delay"
Pros: "Is my wife and I first time going with the baby (stroller) we thought it as going to be a nightmare but we had a easy experience"
Cons: "Flight was delayed"
Pros: "We were kept informed about the delays. I was was automatically rebooked on connecting flights because of the delays."
Pros: "Gate agents kept us very informed and provided snacks."
Cons: "2-hour long delay"
Cons: "The WORST experience of my life. My flight was delayed 12 hours overnight due to "weather" and since it was reportedly because of uncontrollable weather delta didn't have to do anything for me so I slept in the JFK airport overnight, they wouldn't even give a $59 pass to their sky miles club for the afternoon. It felt like an easy excuse so they wouldn't have to do anything since there were other airlines still flying out of JFK and to go CLE before my rescheduled flight which makes me believe it wasn't all weather. Since the flight was delayed 12 hours instead of being cancelled they wouldn't let me switch to a different airline either. Then, in the morning when it was rescheduled to it was again delayed because they first couldn't find a captain and then couldn't find a fort mate. We finally took off and arrived in Cleveland only to wait another 30 minutes for a gate and a ground crew that they couldn't find. I will never fly delta again."
Pros: "On Time"
Cons: "Seating in ecomony class is very tight, restricting, and uncomfortable."
Pros: "No compensation"
Pros: "The flight attendants made the safety briefing extremely lively and personal, a wonderful break from the normal tedious process. The rest of the flight was quiet, uneventful, and pleasant in part due to their good nature. I cannot have gluten or soy, and I was brought a complimentary bag of potato chips that were gluten free - the one and only time this has happened! I hope to fly with this crew again someday."
Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"
Pros: "Entertainment and screens were awesome - worked perfectly"
Pros: "Flight left on time and got in early. This allowed us to catch an earlier flight to Seattle."
Pros: "No issues"
Pros: "It was only a 30 minute flight."
Pros: "Crew was nice and professional. Very efficient in their tasks"
Cons: "The music over the intercom was more than just loud it was deafening. When I asked for it to be lowered the flight attendant indicated they had just turned it down. It still was too loud. The GoGo internet, which I pay for, did not work for most of the flight."
Cons: "Many of the crew members seem as if they hated their jobs. I hesitate asking them anything."
Cons: "We made thru customs and rescreening and still 18 minutes early. The gate agent literally closed the gate right I front of us. Argued that they closed the flight. AA closed the gate 8 minutes above the minimum 10 minute gate close requirement. We missed our flight and there was no announcement."
Cons: "I love it"
Pros: "It was a quick flight! The crew was nice & the landing went smothly!"
Cons: "It was a full plane!"
Pros: "All was great - we even arrived early."
Cons: "Not even a cracker"
Pros: "The cost."
Cons: "I could not even get the flight rebooked I never got on the plane Los Angeles and they acted like I was there and all was well. I never checked in.. emergency led to a reschedule but contact was never accommodated."
Pros: "Flight crew offered me compensatory AA aadvantage miles for screen not working"
Cons: "Screen did not work on video display. As always, seat was terribly uncomfortable. Felt like I was sitting on a wooden playground bench."
Pros: "The staff was very helpful in assisting nearby patrons, attentive to the people with disabilities, and carried through smoothly."
Cons: "Few staff people were clearly having an off day and seemed very unfriendly and crabby, especially obvious when almost everyone else was so friendly and attentive. Makes them stick out like a sore thumb."
Cons: "Plane was delayed 1.5 hours. Rental Car reservation was at a location 30 miles from the airport, not the airport rental location. Had to transfer reservations which cost an extra $30..."
Pros: "It was a very good fight"
Cons: "I didn't like the fact that the gate kept on changed 3-4 times and that it was delayed for an hour"
Cons: "Lost our bags on our 6 hour layover in Bogota and when we arrived in Lima (our last stop cusco) they were not nice about it at all. So rude. We almost missed our flight to cusco because of it as well even though we had almost a 3 hour layover. Took more than 24 hours to get the bags"
Pros: "The Bogota based crew provided the best service I have ever experienced. Extremely pleasant and customer focused. We were flying with twins and they assisted us through out the flight. Once we landed in MIA they helped us maneuver through the maze to reach the customs & immigration area quickly. All in all a great experience."
Pros: "Latam lounge in Bogota"
Cons: "Pay for premium seats, not enough leg room a rip-off"
Cons: "Left 2 hours late from Bogota"
Pros: "Everything was perfect"
Cons: "Everything was good to be honest"
Pros: "This was a horrendous experience."
Cons: "I've had flights canceled before, but clearly American Airlines/ JFK is not equipped to manage. American Airlines online hung up on me after 24 minutes of being on hold. I waited in line for 2 hours to get on another flight home and the attendant first suggested to fly me to Charlotte then Cleveland where I would arrive a day late after I'd been traveling with my elderly parents for 24 hours. Additionally, once we changed flights and had to go to Newark, it took an hour to print (yes, print) our new itineraries for United and then when the cab should have arrived immediately, we waited 45 minutes. I was displeased."
Cons: "American Airlines flying out of DCA is highly disorganized. I will look to fly to Washington-Dulles next time, or just avoid American Airlines altogether."
Pros: "Everything went very well."
Cons: "No room between seats."
Pros: "The flight was on time"
Cons: "The food was so so nothing special"
Pros: "Not over crowded"
Pros: "Said it all above"
Cons: "Said it all above"
Cons: "Delayed flight"
Pros: "Crew was very helpful"
Cons: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"
Cons: "No entertainment, no food"
Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."
Pros: "Staff was nice."
Cons: "Again boarding and unboarding was very slow."
Pros: "Worst plane to travel 5 1/2 hours. Almost no legroom, very small seats."
Pros: "roomy flight, great movie selection, food was great"
Pros: "Arriving early"
Cons: "Having to pay for the wine."
Pros: "I would like to include these miles to accumulate them. I flight with Latam to Río de Janeiro renta y. How can I get them?"
Cons: "multiple delays from American airline in Madrid and Chicago, not giving me good alternative, not owning the issue, multiple flight chnages"
Pros: "Nothing. The entire experience with AA was horrible. Flights delayed, poor protocols to accommodate passengers in other flights.AA does not take responsibility of reimburse or compensate the passenger for cancellation of flights for technical problems of their aircraft even thought the flight is operate by AA. Zero help and communication with airlines (AA and LATAM) involved with the delays, lost connections or frights cancellations. I should be reimburse or compensate for all the inconvenience generated."
Pros: "I must say the in-flight crew, 2 gents and 1 lady for the first class were so friendly and ..... Happy!!!!"
Cons: "It's cold in Ohio"
Cons: "Paying extra for seats"
Pros: "Ontime working airplane with good crew"
Cons: "Setting is crowed especially when person in front reclins entertainment does not support many android and no kindle device"
Cons: "Crowded seating, smaller seats."
Pros: "Modern plane"
Cons: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."
Pros: "Like I said before the crews were on time. The seats were comfortable and big enough. Everyone on the crew were very nice and made sure we were informed of procedures."
Cons: "There is nothing I can say negative."
Cons: "I called around 5 times since june or july to change my flight because I was injured at work and couldn't travel. I called customers service and they told me that I cannot change my flight they dont give another solution they just told me that I have to buy another flight ticket. I will not recommended amy of my family or friends to travel in vayama."
Pros: "Good options of entertainment."
Cons: "Bad service of few members of the crew. Always seem to disturb them. In the long flight, they never pass to offer water (flight Bogota-Barcelona)"
Pros: "Fast boarding"
Cons: "My entertaiment system was broke, I let the crew know about it but they never pay attention on this issue, seat 13F"
Pros: "Accuration and responsability"
Cons: "Long conection"
Pros: "Fares were great"
Cons: "No update for upcoming travel arrangements"
Cons: "Could not get voarding pass although an AA plane the ticket as tgey called it was co partner with LATAM, so American would not talk to me and LATAM could not help either. Eventhough I was talking directly in the LATAM lounge with a representative. Ridiculous could not obtain a seat assignment until I arrived in Bogota, there I found out that the flight was overbooked and ended up having the last of a center seat."
Pros: "The stewardess was professional and engaging; very helpful."
Cons: "I would have liked to watch a movie, and I don't believe there were any monitors."
Cons: "Didn't take this flight"
Pros: "Flight cancelled. Got routed through Aviancs."
Pros: "QUE SEA PUNTUAL"
Pros: "The movies"
Cons: "The flight was late, i can not to watch the movie, the screen did not work sometimes. Furios stewardess."
Pros: "Bad service Unfriendly crew"
Cons: "Considerate staff and crew."
Pros: "Because of the delay, I missed my connecting flight, but a United staff member was ready to hand me a boarding pass for a new flight right when I got off the plane. That took away any worry or hassle for me, which I appreciated."
Cons: "We sat on the runway for 2 hours. Also, my headphone jack was broken, so I could not connect my headphones to watch a movie. When I tried to explain the problem, the flight attendant misunderstood and just ended up bringing me a new pair of headphones... not helpful."
Pros: "The flight left on time and we got to our destination early."
Cons: "The flight crew. They stood in the back area of the plane and chatted extensively instead of collecting trash, etc."
Cons: "I ordered a wheelchair for the Denver layover. Had to wait 20inutes for one to come, almost missed my flight"
Cons: "THIS FLIGHT WAS VERY DUSTY AND DIRTY ALONG THE WINDOW SEATS. It looked like no one had dusted in a very long time."
Pros: "No assigned seat. Almost did not get on flight. No explanation offered."
Cons: "Super cramped. Few in flight services"
Cons: "In an effort to maximize profit you give up comfort. I bet you could charge more if it were comfortable."
Pros: "Efficient cabin crew."
Cons: "Too many ads on the entertainment monitors that couldn't be turned off."
Pros: "Nothing stand out. The crew was good."
Cons: "I booked a window seat weeks ago. UA somehow put me into a middle seat without notifying me. The 737 seating space is very tight. There is no entertanment to talk about; you pay for everything via directtv."
Cons: "The flight was very hot and uncomfortable!"
Cons: "We were in Cleveland and our flight got cancelled. We confirmed a flight out of Canton. Drove the hour only to find that flight to be cancelled also. Drive from Canton to Chicago and arrived at about 2 in the morning. We had tried to change our flight to leave two days earlier. The fee for changing flights was more than the tickets were initially but when you cancel it its tough break for us."
Cons: "Delayed for 4 hours."
Pros: "I made it alive"
Pros: "The price was great, you accomodated my service dog and everything was on time and smooth. All in all, great experience. And i have passed out from fear of flying before, so this says something!!"
Cons: "It took a while to board and the crew on my first flight was not informed of my service animal. They wanted her to go in her bag but they left me alone after i explained and there was no issue on the return flight. I also think a complimentary snack on a 5hr flight is a good idea and can go a log way..."
Pros: "The flight crew let us know we should anticipate turbulence."
Cons: "No entertainment, no allergy friendly snacks, no help from crew with child kicking me while the mother slept"
Pros: "Everybody help me good information Thanks"
Pros: "Crew nice and friendly."
Cons: "Free in-flight entertainment should be offered on all flights of 2+ hours through the United app. Had a family with young kids next to me who would have benefited from it (I saw the father trying to connect to it through the app), and overall it would make the flight a much more pleasant experience. After boarding a full hour later than what was originally said, it would have been nice to kick back with a movie for the flight."
Pros: "It wasn't over crowded."
Cons: "When arriving to the airport it was a bit confusing first finding where to get our connecting flight, that may have been an airport problem. But once we got to the right gate our plane was cancel or re-gated/scheduled three times. We had to walk all over the airport with less and less time to spare to make our flight out. When asking for direction or where to go we could never get a straight answer, it seem as if no one knew where to send us. I felt if I was being herded and hustled on getting a flight home, I had no choice in the matter of getting my flight out. If it wasn't for another passenger flying on the same plane we may have missed our flight all together because she was getting alerts on her phone for changes or updates. Once on the flight the air-condition was linking on one of our seat and we were first told to put a blanket over our head until take off, then we saw some empty seats so we asked to move. Once arriving at Cleveland airport we only discover our luggage had not arrived yet, not only did it not arrive we were told it had not yet left London Hethrow Airport and we would maybe get it in 24 hours. This was a problem because some of our personals we needed were in that luggage and we just had to make due and wait and see. We got our luggage the next day only for me to notice my lock was not on my luggage I do not know if this was taken off or I mistakenly left it off but I really do not think I did but I will check with the hotel to see if I left it there. I have always liked United but this really made me think on who to plan my next trip with later this year. And certainly will do my best to avoid coming through New Jersey. :("
Cons: "Flight was delayed over six hours. No explanation was given as to why and the flight was supposed to arrive at 6:45 and we got in at 12:30. Poor service at the gate and then we got on the plane and sat on the Tarmac for an hour with no explanation again. The air wasn't on and not drinks or snacks were offered for our wait time. a disappointing way to end an otherwise great weekend away."
Pros: "The overall punctually of the flight was very accurate and i appreciate that very much."
Cons: "One flight attended in particular was very rude. Blonde short and slightly over weight. Her deminer towards the passengers was very unprofessional. It is unfortunate to have someone like that in a 6 hour flight. Seats are very small and couldn't charge my phone. Also couldn't watch the flight path unless I paid for the entertainment"
Cons: "Boarded, then sat on runway for about 50 minutes"
Pros: "Crew was excellent, flight attendant welcomed us with a big smile and helped us with priority boarding with infant."
Cons: "Being a small regional aircraft it was missing on board wifi or entartainment."
Pros: "The plane didn't crash"
Cons: "I was originally scheduled to fly to Cleveland from LGA at 8:30PM. At 12:30PM I got a text from United informing me that my flight had been cancelled. My only rebooking option on the same day was a 9:45PM flight out of Newark. Newark is significantly farther away from my apartment (2 hours vs. 30 minutes) but I took it because it was my only option. After a 2+ hour trip to Newark and going through a disastrous check-in process I found out my flight was delayed until 10:30, then 11, then 11:41. Hardly any real announcements were made until the end when the gate agent stopped hiding. No apologies were made and wasn't even offered water for the inconvenience."
Cons: "I was late to Cleveland. Thank you.... not."
Cons: "Seated in the last row of plane and was continuously bumped by flight attendant as she delivered drinks."
Pros: "Delays handled with curtesy and information."
Cons: "My bag is lost from Chicago to Cleveland. 5 bags needed retagged in Chicago....4 of 5 made it to Cleveland."
Pros: "The crew were excellent. They made up for the hassle of changing terminals at the last minute."
Cons: "When all of the passengers and crew are at the listed gate well before boarding and the gate is changed to a different terminal it adds a lot of stress to the situation. To the crews credit they did not let it effect their professional attitude. I was highly impressed by the employees of the airline to keep things on time and positive. Overall that made the difference between being a bad experience and becoming one of the best flight experiences I have had in years. This flight crew should be considered an example of how to treat customers well."
Cons: "Delayed in Sacramento due to weather which is understandable. However, my connecting flight in San Francisco left 8 minutes early causing me to miss the flight. It was the last flight out for the night.... Had to sleep at the airport for 5 hours until another flight in the morning. My flight in the morning caused me to have a middle seat, which was very uncomfortable for the next 5 hours."
Pros: "The price was right and the flight was direct"
Cons: "Overhead is always a huge hassle. Airlines should just stop offering overhead storage to make embarkation/disembarkation much faster."
Cons: "Boarding was chaotic...front to back??? WHY when opposite works so well!!"
Cons: "Tv control did not work, cabin in my área very hot"
Pros: "Boarded ontime"
Cons: "Sat on runway in hot plane for 45 min"
Pros: "I did not use food or entertainment. No answer avail for not used Crew were great. All crews were great. Helped a lot of people. For all four segments."
Pros: "That the plane finally embarked from Newark to Cleveland."
Cons: "Flight was two hours late. How can a one hour flight be two hours late in the month of May? The blaring ads for Direct TV were obnoxious. You could not control the volume of the transmission. Please ask yourself how many passengers to Cleveland, on a one hour flight would purchase service"
Cons: "My luggage was not put on my flight even though I watched the agent tag my bags and put it through. Knowing that it wasnt put on the flight no one bothered to notify me or even put it on the next flight out that was about 3hrs after the time i departed. I had to contact United than was told that it would go on a flight the following day.. TERRIBLE"
Pros: "Nice leg room flight crew was very nice and attentive"
Cons: "Gate personnel very rude and unwilling to try to help. Our tickets were supposed to be together but they ended up spaced apart. Gate crew would not work with us to sit together even though there were seats that had opened up together from volunteers getting bumped from the flight."
Pros: "that i finally got on the flight and we arrived safely"
Cons: "when i got to the airport I was told i did not have a seat and to sit down. i think if you purchase a seat you should have one when you arrive. due to people willing to forfeit their seats I was finally allowed to board the plane but it was after the departure time. I know people can have a bad day and dealing with the public can be challenging but I feel that I could have been treated a little nicer and not demeaning."
Pros: "It was a short flight. The desk attendant in Washington was most accommodating. I always appreciate a smooth landing."
Cons: "The snacks were should have been varied."
Cons: "Flight crew great"
Pros: "Very good flight. No complaints"
Pros: "Food was great."
Cons: "Pay per view.. Not good at all."
Cons: "Boarded on time, but had to sit for 40 minutes waiting for de icing"
Pros: "Flight was on time"
Cons: "The reading light was so weak that it was impossible to read."
Pros: "The captain, crew and gate personnel were very friendly and helpful, despite what I think had been a long day for all of them too. I appreciated their efforts to provide drinks for everyone despite the crazy short flight."
Cons: "I was rather annoyed that the inflight video monitors played commercials for the entirety of the flight (almost no one elected to pay $8 for TV on what was supposed to be about a one hour trip). The cabin was obnoxiously bright as a result, and it was difficult to avoid being distracted and irritated by the flickering. United should have those screens turned off unless users pay for them-- it would save valuable energy too, wouldn't it? I was also frustrated that we were delayed a number of times because of mechanical difficulties, but I'm grateful that we took off knowing everything worked. Between the late in-bound crew and the mehanical hold ups, we could have all taken the bus and arrived sooner."
Pros: "The crew were nice enough about it."
Cons: "There was some problem with the inbound aircraft, so we got delayed 4hrs. I should have been there when we took off! The flight was oversold & packed. Theres a surcharge for everything, including TV! But they announced that because of the delay, they would turn them on for everyone. Except they intermittently worked for half od the plane. The wifi was also spotty. Given the poor state of that equptment, I guess I should be happy we got to our destination at all."
Pros: "Generally, I've been satisfied with United flights, but this one tried anyone's patience."
Pros: "The quick time"
Cons: "The plane was too small I was claosterphoic and there was a guy coughing on me the entire flight."
Pros: "Someone at the gate to direct us to connection gate."
Cons: "Numerous things added up to not too great a flight: Boarding process is awkward; Baby crying on flight; Delayed departure due to part replacement; Delay on tarmack; Not a friendly crew; considerable turbulence; Slight delay to get a gate for off-boarding."
Pros: "Got what I payed for and had no issues"
Cons: "advredge flight"
Cons: "I booked a flight from San Diego to Cleveland with a 12 hr. layover in La Vegas. Spirit customer service demanded that I pay $40 for my bag for each of the flights. I've been flying for decades & never had an airline charge TWICE for bagagge all cause of a connecting that they said was due cause the 2nd flight was not departing on the same day..."
Pros: "Seats up front"
Cons: "Noisy passengers and flight attendants did nothing to keep the noise down! Several passengers were upset about it! Being awoken"
Cons: "Just don't fly spirit if you can avoid it - its just awful. My fight was cancelled (due to weather, which is fine) but crew was rude and not helpful."
Cons: "Had to pay $52 to check bag"
Cons: "Their pilots had been on strike for days. They kept us waiting at the airport on my return flight for three hours before telling us the flight was cancelled. They should have started rebooking us on other flights as soon as we got there. By the time they cancelled the flight all the other airlines at the airport were closed. They told us they couldn't help us and we would have to call their 800 number. I was on the phone for 3-1/2 hours on my outgoing flight and didn't have that much time for this flight. They didn't care at all about their customers. In the end it cost them more because they put us up at a hotel for the night and gave us a meal voucher."
Pros: "Crew was helpful."
Cons: "They home of the bare fare is just that, bare. It gets you to the door of the airplane. Just you, no bags or carry on, no seat, no food. Also bag weight limit is 40 lbs compared to 50 in other Airlines. When you add up the price difference is minimal unless you are willing to travel with only the clothes you are wearing. Flight delay was the cherry on the cake. First time and last time for me."
Pros: "I am handicapped and everyone was most helpful."
Cons: "Seat comforts Leg room limited. I do not like the A319"
Pros: "Clean new looking planes, nice people. Amazingly on-time departing and arriving."
Cons: "They cancelled the flight with 15min before boarding notice. Did not get to destination."
Cons: "I was suppose to get a refund because I cancelled within 24 hours of making the trip and I was told I was going to receive one but I never did."
Cons: "Seats dont recline!"
Cons: "Had an emergency, missed my flight, had to buy another ticket to Detroit instead of Cleveland"
Pros: "The flight was good. The crew was nice. Direct flight to Orlando."
Cons: "No entertainment. Seats could be a little more comfortable. Have to pay for drinks or snacks, even water."
Pros: "Friendly and helpful crew"
Cons: "I paid extra for the extended seat which was great and also due to the fact that I had the row to myself. I have sat in regular seats and they are VERY VERY short and uncomfortable"
Pros: "Clean airplane."
Cons: "I feel cheated and deceived. A checked bag costs $50. A carry on costs $55. If you don't realize this before you go the gate it goes from $65 to $100. The counter crew was rude, and the boarding crew in Cleveland was shaking down passengers to be sure they were not "cheating", stopping the boarding process to check passenger receipts. Getting an assigned seat, an extra $15 per person. And there was absolutely no leg room for that extra $15 (which I paid for). These costs should be shared upfront - basically every ticked is $50-$65 more than the website shows. I will not fly this airline again."
Pros: "The flight arrived on time"
Cons: "Our granddaughter's stroller and car seat were not available to us at the gait and we were directed to collect it at the baggage claim area. These two pieces had not arrived in the baggage claim area as well. Therefore, we contacted the airline representative in the lost baggage office. We spent close next two hours trying to locate the missing pieces to no success. We were provided a substitute car seat for her and as we were a minute from our destination in Solon, we received a phone call that those missing pieces were located (we don't know where in the airport) and delivered a couple of hours later. It just speaks to the incompetence of the Spirit airlines staff. I do not think that we shall again fly Spirit in the near future, nor shall we recommend it to other family members or friends."
Pros: "Friendly, efficient crew. Arrived to destination ahead of schedule. Very affordable ticket price."
Cons: "No frills at all - try to upcharge for everything: bags, food, seat selection, etc. It is definitely a budget airline."
Pros: "seating was comfortable"
Cons: "no pretzels or pop without a charge?!? and 150.00 for 3 bags?? robbery!!!"
Cons: "I like nothing about Spirit airlines. For starters, Spirit stresses that you print your boarding pass ahead of time or you will be charged $10 to speak to an agent at the airport. (Wait, isn't that the agent's JOB - customer service?) Imagine my surprise when I arrived and then had to wait in a line to speak with an agent to check my bag. This is a terrible airline. It really is not cheaper than others when you consider paying for your bag (to check or carry on), that bag can only weigh 40lbs max, paying for WATER on the plane, paying to choose where you sit. Its absurd, really. The seats on the planes do not even recline. Good luck using the tray table for anything other than your $5 cup of water. Its the smallest thing I've ever seen. Choose another airline."
Cons: "Bags cost as much as 2 tickets, seats on the plane uncomfortable, delays delays delays"
Pros: "I got there"
Cons: "I was delayed to point where I almost missed my connecting flight, but guess what? That flight was delayed as well! Getting there wasn't so bad, but the return trip was awful."
Pros: "Cancelled my flight to cleveland offered me new flight 2 days later staff was not accommodating had to find my own flight back next day at 3x the cost they refunded me"
Pros: "Excellence service! The electronic check in was great and easy. The people I talk to on the phone more than willing to help. The hostesses on the plane smiled friendly accommodating. On time pilots and great take off and landing"
Cons: "Poor organization. Long lines because of fog delay in the morning. Waited more the an hour to just drop my luggage off. No Spirit employees to direct you on which long line you should be in. Had to rush through security. Then they where playing gate roulette. Changing gates constantly but not changing boards so no one knew where they needed to be. Delayed because for some reason we had no crew. Then finally an hour after we were supposed to take off they cancel our flight due to weather. Clear sky in florida and weather was fine in cleveland. Then long lines again to try and rebook and get luggage."
Pros: "Simple boarding procedure and on time flight"
Cons: "Had trouble checking in online. Seat selection was a bit vague as to whether you were choosing seats for both flights or just one leg"
Pros: "not a darn thing."
Cons: "what a racket they have set up. business news items i've Goggled say they have modeled their company on people only flying them once, yet still they can turn a solid profit. well...it works. never again."
Cons: "delays on trip down and return trip"
Pros: "Spirit staff was very helpful."
Cons: "Equipment problems caused a significant delay."
Cons: "My flight was delayed 3 hours. Supposed to leave at 9pm, but instead leaving at 12pm. I arrived at the airport at 10:15pm to check in and no one was at the counter to check me in, nor anyone at the security gate because they had closed down for the evening. I was not the only passenger that was left standing alone. I called spirit and they were no help. I missed my flight, and I wasted $400 dollars. I don't understand why no one would be there if it was there fault that the fight was delayed. Not my fault. Needless to say, I will never use Spirit again and I will make sure anyone I know, never uses them either. I called Spirit later and requested a refund, and I still have not seen this. I am highly disappointed and angry."
Pros: "not much, direct flight was the only positive"
Cons: "cannot even get a water for under $3.00."
Cons: "Didn't like all the extra charges!!!! Didn't like unprofessional ticket agents and flight attendants. (not good to have panicky flight attendants in turbulence) Didn't like the three hour delay getting home Cramped seating. Sodas were $3!!"
Cons: "Someone took my window seat and wouldn't move. People next to me kept bumping into me repeatedly."
Pros: "Quick and easy"
Pros: "The leg room in the emergency rows made it comfortable. I had to pay $29 extra each way to sit there, but it was comfortable nonetheless."
Cons: "My luggage is ruined. It was dripping wet so much that there was a puddle on the belt after I picked it up. The handle was ripped away from the bag and is beyond repair, and the hard plastic liner inside is now in about 400 pieces. The ticket agent at the Ft. Myers airport was rude and somehow manipulated the scales so we had to pay even more to check our bag. The scale numbers kept changing and going up right in front of me, even though the bag was sitting completely still on the scale. I will never fly Spirit Air again. There was no question about what luggage we would be taking during initial booking, which meant we had to pay even bigger fees during check in 24 hours before our trip. It's also unbelievable that they don't even offer water to their customers during a 2 and 1/2 hour flight without charging $3.00. The fare was way more than if I would have just booked with a more reputable airline."
Pros: "Cheap and direct."
Cons: "Plane from Vegas was delayed which caused me to be late for my connecting flight in Dallas which caused me to have to fly to Alanna and have a six hour layover then get to Cleveland and my baggage was still in Dallas that was a problem thing get my luggage until the next day."
Pros: "seats "front of the wing" are quite comfortable plane was very updated and new crew was friendly and knowledgeable Pilots were excellent - amazingly smooth landings"
Cons: "Gate agent was snippy - why? seats "behind the wing" as so tightly packed together you need to get off the plane to change your thoughts - too tight!!!!"
Cons: "I booked my flight through Kayak so when I went to sign in online through Spirit.com I was unable to do so. It would be nice if I were still able to sign in for the flight online without directly booking through Spirit.com."
Pros: "This was our first flight with Spirit. Their reputation of being a no frills budget airline stood up when we purchased the tickets for very reduced rate. We expected subpar service and to get scammed on baggage and ticketing somehow. Not the case at all. The ticketing counter was super fast considering the line, they were helpful and even let our 4 lb overweight bag pass without us having to repack everything or pay a big fee. The planes are fine as well. Nothing special. No entertainment really. No food or beverages included for free but again, the price was half of the competition for the same flight. I will use Spirit again."
Cons: "Hidden fees aplenty, seats that don't recline, and no leg room"
Pros: "Wide seat but cost me extra. Was looking forward to being able to sleep."
Cons: "Freezing cold and couldn't sleep. Everyone was digging out coats if they had them. I had on a light sweater and a cotton jacket but my neck, hands and feet were ice. Apparently there are no blankets. My flight to LA was stuffy do this caught me off guard."
Cons: "We were seated on the plane after a 2 1/2 hour delay, ready to take off and were told to deplane because they decided to cancel the flight. Of course by then all the flights were sold out for the day and even the next day. So instead of arriving Thursday night I'll get to my destination wedding on Saturday afternoon hopefully making the wedding on time. I feel they waited too long or didn't know that the flight was cancelled already, otherwise why would you have over 100 people board a plane completely only to have them get up and get off the plane."
Cons: "My flight got cancelled and couldn't get me out for 2 days. No place to stay, nothing."
Cons: "This is the second time I flew Spirit . The first time my flight was delayed several hours but I thought I would give them another chance . NEVER AGAIN!!! Not only was my flight delayed over 7 hours there was no agent to help they simply left instead of helping the passages . I had to book another flight or I would have been stuck waiting all day ."
Pros: "Smooth and nice"
Cons: "i pay to breathe"
Pros: "Cheap, even the $35 big seat"
Cons: "New thin seats have no padding and are totally uncomfortable. Terrible flight"
Pros: "Timing of flights."
Cons: "Refreshments were cheap and unattractive junk. I'd forgo even offering such stuff. Baggage charge was excessive. $50 for one bag is too high."
Pros: "Cheap ticket"
Cons: "Expensive extra fees"
Airlines flying from Bogotá to Cleveland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bogotá to Cleveland
Masks required on board, masks provided on flights from Bogotá to Cleveland
Social distancing seating
Middle seats unavailable to book on flights from Bogotá to Cleveland
Testing for antibodies, testing for symptoms for flights from Bogotá to Cleveland
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