The flight was 45 mins late leaving, we sat without a/c for some of this, 2nd Meal was a slice of pizza. Movies were good.
It was really nice experience by flying this klm flight.I personally recommend everyone to please try this klm flight
At the airport, terrible, I do not want to even remember it. It was too humiliating for a business class passenger.
The baggage drop-off in Stuttgart is bad: after online check-in you cannot use the automated baggage drop off as indicated on the website. You can use the terminals but have to cue to 1 of three open and slowly working counters to drop the bags. took about 45 minutes wait time.
The flight was great, the only reason for middle scores on entertainment and food is that it was a short flight so not included (but snacks were served including alcoholic beverages free of charge). I would definitely recommend KLM.
Was trying to change a flight but told that Canadian and local klm systems do not interact so they could not access my booking. Overall I like klm a lot but if it was important to change flights I would be very frustrated.
Delay, luggage didn’t arrive. Had to go the next day to collect it
The plane. Airbus A330-200. Comfortable for a 7-hour flight. Seats seemed to have more legroom. I was in row 17. Flight was operated by Delta but was better than expected.
Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)
The seats are too cramped in that plane. If you’re above 1,80m consider alternatives or first class I guess… There were no emergency exits to seat somewhere with more legroom
Drinking water could be in more sustainable packaging than plastic bottles
0lane 2qs on tim3. Very bad food. No free wifi, only for texts. Entertainment poor and hard to access.
Horrible flight. First delay in boarding of approximately 30 minutes. While in the plane, the flight attendants huddle and we get an announcement that the crew's legal time was exceeded, that they don't have replacement crew and that they will need to cancel the flight. One would think that they would know that their time was to be exceeded BEFORE boarding. Took for ever to deplane. Then we were told that flight would not be cancelled but gave us a departure time of 21.15, which of course was not fulfilled. Arrived in Valencia, luggage took 30 minutes to arrive. Absolutely unacceptable
It was great. My seat was comfortable. The bathrooms were clean . The service was superb . I travel a lot and I have been in 64 counties. I wish I could fly first class, even though I could , but I prefer to budget my yearly travelling expense on actual visiting , not on flight. Anyway, my point is that your economy was far much better than other airlines as good as Air France. The flight attendants and all crew were polite and very helpful and respectful. Thank you for making my long trip tolerable.
overall the flight was good and we were happy they waited for us. However, our luggage didn t make it and this caused us a lot of problems.
Really crammed in economy. Didn’t end up getting the seats we were hoping for. Didn’t eat any food so can’t comment on that.
Carry on luggage size for economy passengers significantly smaller than other airlines, so nearly all ecomy passengers had their bags taken and checked.
The plane was so hot upon boarding. Their boarding process was so unnecessarily long. Service was subpar.
There were multiple delays and the food was poor. Better food.
Missed connecting train since flight was late into Zurich and I had to stay at airport hotel because of it as well as I had to repurchase train ticket
