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— JFK

Dec 3 — Dec 101

Round-trip

1 adult

Economy

0 bags

From?

To?

Include hotels

Low season	May
High season	August
Average price round-trip	$695
Good deal one-way	$560

Best time to beat the crowds with an average 3% drop in price.

Most popular time to fly with an average 12% increase in price.

(price for this month)

or less

Looking for cheap airfare to New York John F Kennedy Airport? 25% of our users found tickets to New York John F Kennedy Airport for the following prices or less: From Sarajevo $560 one-way - $560 round-trip
High season is considered to be July, August and September. The cheapest month to fly to New York John F Kennedy Airport is May.
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8.3

EmiratesOverall score based on 15539 reviews

8.3Boarding

8.2Comfort

8.4Crew

8.5Entertainment

8.0Food

Airline reviews

Food was very bad.

Read more about Emirates

Food was very bad.

once again everything from the boarding process to in-flight service was impeccable.

Pros: "excellent crew, helped me through my nerves about flying"

Cons: "would have loved to sit upstairs in the bar area."

Pros: "Nothing"

Cons: "Nothing"

Pros: "Was able to switch to an open row dubai to jfk. Nice crew..good food..veggie choices."

Cons: "Jfk-mia..held for gate 1 hr.."

Pros: "Food was good but served in a unorganized manner, drinks and food was not sequentially served as normally."

Cons: "The flight attendants were not polite and difficult to understand. They closed two of the lavatories for themselves. I’m not impressed with Emirates."

Pros: "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."

Cons: "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."

Pros: "Seat was very comfortable, and food was amazing"

Cons: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"

Pros: "everything from security check, boarding, crew, food was excellent, I have no complaints about my trip from Dubai to NewYork, I wish it was the same between Mumbai to Dubai..again Emirates need to train their staff @ Mumbai airport, It was one of my bad experience ever on any airlines or airport."

Cons: "everything is great, no reason to complain."

Cons: "Delayed flight and the procedures took very long."

Cons: "It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!"

Cons: "Kids food. Chairs weren't comfortable until I reclined it back. Felt like I was bending forward when in the upright position."

Pros: "Very poor service, the crew members were not friendly. Low quality food."

Cons: "Emirates have a big name in the industry but their presentation was really disappointing."

Cons: "Food could be tastier. But, you can’t starve"

Cons: "Vegan food was served with BUTTER how can this be vegan? NEED MORE Healthy options instead of Pan cakes etc made of Enriched Flour... Upgrades have become.alsmost nil. Emirates is making a huge profit but is not sharing with its passengers... had to wait one whole hour to get our baggage"

Pros: "Good leg room, comfortable"

Cons: "Food not that good, mostly cold, games for children didn't work, service used to be better"

Pros: "on time departures,kochi airport is great ,overall a nice trip"

Cons: "the inflight service on the flight from kochi to dubai was not good.staff seem to be hostile,and not at all courteous."

Cons: "The plane is great but the young gentlemen next to me is 300lb+(my best guest He's at least 6'2" possibly in his teen or early 20s) Don't get me wrong but to sit in coach for 14 hours with him in the middle seat is kind of a nightmare. Half of the way we all went to a bathroom and I don't blame him but the bathroom must be to small to clean up himself for I have to sit with feces smell for the rest of the flight. Imagine that. This is my second leg of this long flight from BKK to NYC. The first leg to dubai is horrible enough but this one top that by far!!!!"

Cons: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"

Cons: "They took my scarf and it was crazy cold in New York. Then they wouldn't let me use the bathroom yet it took almost an hour to land. Ridiculous. I was in 81D. I hope they found my scarf."

Cons: "I am a 76 yr old traveller, did not get the change in flight schedule until I booked my flight. I was at Dubai airport for over 12 hours waited for the 3AM flight that took another 14 hours. Very stressful and tiring. There was not even a proper accommodation for this very long wait between flights. This experience will be told to all my friends and trust me it will be a very bad, negative endorsement."

Pros: "Loved the service. My flight was from NYC to Milan."

Cons: "There was not one thing."

Pros: "On time, entertainment good crew"

Cons: "Food was bland"

Cons: "I had to travel extra hours because they wouldn't let me change my flight pattern I wanted to do a flight change thinking it would be $200.00 no they wanted $1700.00 which was more than my original flight so I had to fly back to catch my original flight"

Pros: "This is our first time flying Emirates and we were very happy with the airline's comfort, food & crew. We would definitely fly with them again. They also have checked bags at no additional charge."

Cons: "As with every other airline the boarding stinks. Everybody cues up even when their zone is not called because they want first access to the overhead space. I also don't like being charged extra to pick my seats."

Pros: "customer service of crew was good."

Cons: "there were many who were selected for extra screening (code SSS) this process added a great amount of confusion (without any communication) we were screened and put in an isolation area where we were not allowed to leave or use a bathroom. We were there for over one hour. at one point, we were moving into a long tube like structure where we stayed for at least 30 minutes while others were boarding from an different ramp. the communication was non existent and we were made to feel like prisoners. actually, we were prisoners."

Cons: "Not having an aisle seat made it very difficult for my handicapped husband to get in and out of his seat. We had to wait for our neighbors to step out of their seat and take advantage to do the same. Felt very claustrophobic. Service was not good, we rang the bell several times to get some help and no one came to our assistance and we gave up after that. The crew told us they had run out of some juices that we would have liked."

Pros: "For starters, the seats were decently comfortable. They were wide, and offered generous legroom. The food was good: an unbelievable improvement from the previous flight (I recommend the chicken). The ICE system was impeccable. It had a wide selection of movies, TV shows, and games as well as access to the news. However, the flight's greatest perk my have been the compassionate crew. They were very helpful and friendly. They offered many accommodations, like a pizza and photo, all for free. Overall, the flight went very well."

Cons: "Although I enjoyed the flight, the only bad part was the boarding process. To start off, the departure in Milan was delayed for about 45 minutes. Also, when boarding finally began, the line was extremely long and moved very slowly. That was the only event that marred the flight to JFK."

Pros: "Crew was pleasant and friendly."

Cons: "The plane seemed old compared with my flight to Dubai the morning of May 4, 2017."

Cons: "Bad experience my mother 73 years old and pre booked wheel chair but not provided in Dubai Air port while transferring time and also misguided us very short distance for walk. she faced lot of trouble to walk ."

Pros: "Economy class is very comfortable, crew was pleasant and food was good. Overall the 13 hour flight felt pretty painless."

Cons: "I wish the crew would have done a better job controlling passengers who were trying to unload luggage from the overhead while the plane was still taxiing. I had a bag dropped on me and the crew didn't seem to have control over passengers who were blatantly disregarding instructions."

Pros: "Everything was very nice,, one of the nicer flights i have had in a long time and i fly often,, it didnt hurt that the flight was nearly empty,, so i had basically the whole section in the back to myself,, aside from that, the seating was comfortable and more roomy than others,, and the entertainment system was quite nice,, good sound,, larger hd screen and wide selection of programming,, also very convenient inputs for powering up"

Cons: "the bathroom smelled like pee and i was the first one to use it on the flight,, so perhaps some better cleaning maintenance and some type of air freshener"

Pros: "Girls were very helpful and there was one Italian jental man was very kind and co-operative. However sits were very uncomfortable. Food was ok. There were very little healthy choices. overall it was good."

Pros: "My only regret was waiting this long to try Emirates from Milan to JFK They are superior in every way possible. Service food entertainment seat comfort and room And they are price competitive No wonder American Airlines has given up on Europe and become an airline for Miami and South American they are not even in the game. Never ever ever would I fly on AA even if the ticket was 20 bucks Fly emeriates they are the best"

Pros: "Efficient, clean, friendly"

Cons: "None"

Pros: "The in flight entertainment and food was enjoyable. Overall service of the crew was excellent."

Cons: "I flew from Singapore to New York with a 1 hour 15 minute layover in Dubai. Passengers with layovers were instructed to be at the next gate 45 minutes in advance of boarding. This was seemingly impossible and cause myself and many other passengers severe anxiety running through the airport. The first flight landed 10 minutes late in Gate C, took another 10-15 minutes to off board, at which point we were held by a flight attendant who later guided us to get on a bus to take us between terminal A and C. The entire trip between gates was approximately 30 minutes and we inexplicably had to pass through security 3 times during the layover. It seemed poorly organized and myself and other passengers just made the second flight before the doors closed."

Pros: "I would like to say this is the most horrific experience I have ever had traveling and using Kayak. I was late by 10 mins getting to the ticket counter and Emirates gave my seat away. I then proceeded to attempt to rebook and the Emirates agent advised they are sold out for the next 3 days and have no flight alternatives to offer. I contact flight network and the person I spoke proceeds to tell me the same thing and there is nothing they can do for me. Basically that I would need to purchase a whole new ticket on another airline as Emirates doesn't have availability. Which I did. Now I'm looking online and Flight Network has my exact flight on Emirates available at same price I paid for my ticket. But now my new ticket purchased to get home is non-refundable. I'm out over 1000 dollars because of bad info. This has been a horrific experience and after being loyal to Kayak for years.... I will never use the site again."

Pros: "Very good airline with professional stafff and much better comfort than most other airlines"

Cons: "The food was pretty bad. I didn't even eat on the return flight."

Pros: "i will be recommending Emirates to ally my friends which will ever be able to use them"

Pros: "Great entertainment options. Good tasting dinner and pizza. Decently comfortable seats:good recline, nice headrests, and sufficient leg room, but the seat and back pads were hard."

Cons: "Smoked salmon is gross for on a plane,even just as an appetizer. Meals were skimpy (dinner, apple/granola bar, pizza snack) for such a long 8+ hour flight. Collecting blankets & headphones well before landing was inconsiderate (I was COLD for the last 40+ minutes, and couldn't watch anything or listen to music for the last 30 minutes). Flight attendants needed to offer pens for customs forms."

Pros: "I liked the customer service, entertainment, flight Attendants, food and everything that Emirates has to offer! I felt like I was in first class while in coach!!!"

Cons: "The duration of the flight was extremely long and that made me uncomfortable and it was hard to sleep."

Pros: "Nice flight"

Cons: "time delay at Dubai Airport"

Pros: "The attendants were great at keeping the cabin clean and were very goo with the kids. Loads of activities and unexpected surprises that really pleased my kids."

Cons: "More regular offerings of drinks."

Pros: "See above. Great airline all around. We travel a lot and overall it is one of the two best in the world on almost all counts."

Cons: "For large number of passengers, boarding is impossibly slow. I don't understand why, after boarding the priority passengers, airline don't board the rest of us from the back of the plane to the front. Doing it the other way makes us stumble across the front seated passengers who are busy stowing their carry-ones. This causes a bottleneck in boarding. Also, there are too many checks on us, which also slows things down. Also, Emirates advertises: one carry-on item of less than 15 pounds. On this flight I would say that at least 75% of the passengers violated this with large and multiple carry-ons. This is unfair to those of us who try to go by the rules."

Pros: "Emirates has a great reputation, and now I've experienced first hand why that is! Great (complimentary!) food and beverages, clean comfortable seats, generous luggage policies, and impressive customer service. The crew on our flight represented 19 different countries and spoke a total of 19 different different languages. The woman ahead of me was very unpleasant about her screen not working, and every attendant she spoke to was infinitely polite and pleasant. They tried to reset her screen, and eventually found an empty seat and moved her to first class!"

Cons: "Only that I can't take an Emirates airbus for all of my flights! I was detained for awhile during boarding because I was chosen to have my carry-on bag checked, and it took awhile because I had filled a water bottle after passing through security and it took some discussion before being approved (my husband didn't know where I was and had already boarded and was worried)."

Pros: "The attendants are friendly, helpful and responded to my needs graciously. I also love the uniforms, especially the hats. The food was decent and was offered at appropriate intervals. I like the plane too."

Cons: "I had reserved an aisle seat by phone but at the airport I was assigned a window seat. No problem---the attendants were helpful and a nice man changed seats with me. I had difficulty with the headset, couldn't get it comfortable and had difficulty adjusting the volume. No big problem considering how good the service was in general. I didn't like a 6 hour wait at Kennedy on my flight to Milan which was dreadfully late."

Pros: "The stewards were really fantastic, and what started out as a delay because of air traffic control, wound up landing on time. Really smooth flight."

Pros: "Huge amount of leg room in economy. Great in flight entertainment. Accommodative flight attendants and enough space in the back of the double decker Airbus to stretch out throughout the flight A++"

Cons: "Boarding was a little sloppy and I think they over fed me!"

Pros: "Food and staff service"

Cons: "Everything was great"

Pros: "Outstanding, professional, courteous, and highly capable staff; beautiful plane; extremely tasty food; generous beverage offerings; smooth flight, including take-off and landing. Kudos to the entire crew and to the Emirates Airline organization."

Cons: "The seats were very comfortable, but the leg room was inadequate."

Pros: "Yes"

Cons: "0"

Pros: "The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination."

Pros: "The crew were very good. Seats were small."

Pros: "Food was good and plentiful."

Cons: "There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height"

Cons: "Need more leg room. Cramped for 8 hours is not a good thing"

Pros: "Crew was very friendly. Seats were decently comfortable - appreciated blanket and pillow for long haul flight."

Cons: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""

Cons: "Food could be better"

Pros: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."

Cons: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."

Cons: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"

Cons: "entertainment sound"

Pros: "Service on Swiss Air is great!"

Cons: "No TSA checkin at Newark."

Pros: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"

Pros: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."

Pros: "-"

Cons: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."

Pros: "Professional courteous staff"

Cons: "Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight."

Pros: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"

Cons: "The food standard seemed to be lowered a little bit, but still very well prepared."

Pros: "The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok."

Cons: "I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed."

Pros: "I got a surprise upgrade to Business Class where the service, food, and comfort were all excellent."

Cons: "Flight was delayed for almost an hour while we were on board. (ultimately not the airline's fault), If I hadn't been in Business class, it would have been very uncomfortable."

Pros: "Not applicable"

Cons: "See above."

Pros: "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."

Cons: "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."

Pros: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."

Pros: "My own seat had ample legroom, good crew."

Cons: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."

Pros: "Very friendly and efficient Good food"

Cons: "Zürich airport early closing at night so difficult to check in and drop off luggage"

Pros: "Crew was always ready to help. It was a very smooth flight."

Cons: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."

Cons: "My Swiss flight to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."

Pros: "Food was actually really good."

Cons: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."

Pros: "Very good service"

Pros: "check-in at Kloten,wheelchair assistance, boarding, food, bar, general service, uneventful flight, in short: THE WHOLE TRIP Peter Hz"

Pros: "Excellent organization, food and entertainment. Impeccable service."

Pros: "People friendly"

Cons: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Pros: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"

Pros: "When checking in, I was upgraded to business without knowing it until I looked at my boarding passes. This was a good surprise of course."

Pros: "The crew were very attentive, kind and professional on their ways through the cabin. I appreciated the hot towels near the end of the flight."

Cons: "There were headphones (as well as pillows and blankets, much appreciated), but the jacks for the headphones only fit the SwissAir headphones, so if passengers brought their own headphones, they could only get a mono output. It was difficult to hear the entertainment through only one ear."

Pros: "Great complimentary chocolate."

Cons: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Pros: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."

Pros: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."

Cons: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Pros: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."

Pros: "Food and entertainment"

Cons: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."

Pros: "I really enjoyed the flight overall. Made a long flight seem not so bad."

Pros: "The flight attendants were exceptionally nice - a real pleasure. Food was also quite good and the chocolate passing out is a super excellent treat."

Cons: "It is disappointing, on an 8+ hour flight, to have the entertainment system broken. The crew was apologetic, but it still is really lame. Made the flight oppressively long."

Pros: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."

Cons: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."

Pros: "The crew members were polite and efficient."

Cons: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."

Pros: "Do like flying on Swiss, but might have to rethink that. The food it fine and I really appreciate the gluten free meals. The crews have been very pleasant and helpful. Boarding on this last flight... Nov 2 from Zurich seemed a bit frenetic. Passports we checked once again and this seemed to be taking an extra long time. I do like the entertainment selections, but the seat TVs and remotes do not always work well."

Cons: "I do not like the cramped space that we are in. It was difficult for my husband and I to get in and out of our seats. The passenger in front of me pushed her seat back and it seemed as though she was righ in my face. She could not go upright as the person in front of her was pushed all the way back. This situation also makes eating difficult. The flight yesterday was extremely warm, which I had not experienced on my three former flights. I guess I will try your airlines once more and see how it is for a third trip."

Pros: "the entertainment system was perfect, there were lots of movies and shows to entertain you, including newly release films. there were games and music also availble. the seating was comfortable we had blankets and pillows. The beverage service great and the food was good to. although there could have been better options in terms of the dessert ( ice cream taht was provided)"

Cons: "the boarding was poor, we waited in line to board and they did not announce to us that we need to have our ticket stamped before we got to the door, as a result we were sent out of line once the ticket was stamped we had to rejoin the line from the back. When i got through they then said something was wrong with my ticket in which they took it and I was pulled out of the line. they should try to the ticket check and the boarding line at the same time"

Pros: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Pros: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."

Cons: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"

Pros: "the captain was great"

Cons: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Cons: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"

Pros: "Good seats - comfortable Attentive service"

Cons: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."

Pros: "Only the crew was good"

Cons: "Ridiculous entertainment system - was impossible to watch a movie."

Everything perfect

Pros: "Everything was Excellent"

Pros: "Ok"

Cons: "Nothing"

Pros: "Nothing is better service, food , beverage, everything is not good"

Cons: "Change with food quality"

Pros: "Nope"

Cons: "Packed plane. No social distancing!"

Cons: "food could been more better."

Cons: "Its was bad service. I know its covid but they could have done better. My friends relative took emirates and qatar. There flight was excellent as usal."

Cons: "Horrible food, crew wasn’t nice"

Pros: "Everything"

Cons: "Good"

Pros: "Crew was perfect, seat was great"

Cons: "All is well."

Pros: "TK escorted us from the delayed flight from Dubai through security to ensure we made the connection"

Cons: "The temperature on the flight was a bit too cold. I don't like the airlines that trade out the nice headsets for earbuds at the end of a flight. Change the process so we don't have to swap"

Pros: "Too many security checkpoints were annoying, but they were good when you follow the rules of what to carry and what not to carry. I also liked that this much security doesn’t allow easy access to the US."

Cons: "The airplane food was terrible. Extremely disappointed. It’s sad to see high quality ingredients be used in such terrible tasting meals."

Pros: "All."

Cons: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Pros: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"

Cons: "Business class gets only one small lavatory."

Cons: "They lost my baggage. The in-flight crew and food is excellent, ground support is not good."

Pros: "Smooth flight. Comfortable chairs for economy. Nothing to complain about."

Pros: "Great food, live tv (watched 2 World Cup games), great service."

Cons: "Leg room in economy was a bit tight. I got a full cup of tea spilled on me by the air hostess by accident but they offered to change my seat. It was bumpy at the moment so I understood plus they were very polite and dealt with it professionally."

Pros: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."

Cons: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Pros: "Everything is nice with Turkish airlines"

Cons: "Nothing"

Pros: "I had a seat in the front row of the economy section so I had a lot of leg room. They kept the toilets maintained (cleanliness, supplies) throughout the flight."

Cons: "It was a 10hr flight and we were fed only twice... full meals at the top & bottom of the flight. There were no snacks or drink service in-between... a 6hr stretch. I fly a lot internationally and that was quite unusual and unwelcome. They also ran out of food"

Pros: "I like your entertainment system, but the cushions on the headset were not the best."

Cons: "The boarding was not organized. I was in Group C. We were chained behind a rope. Boarding started and when the agent nearest to us didn't get a passenger quickly he started to take Group D! I did not appreciate that. This continued throughout boarding. Also, as to be expected!, as newer people joined the the lines they went to the line moving - not their Group line. So we stood behind the rope on C while everyone else was boarding. I finally jumped to the moving line. I was tired of waiting. The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible. The seats - for a 10 hour flight - were uncomfortable. Either I need more padding on my rear end or you need better seats."

Pros: "Courteous staff. Comfortable plane."

Cons: "My transfer flight was physically impossible to make. Though my flight from Zagreb to Istanbul was on time, by the time I got into the terminal they were already making a final boarding call to my flight to JFK."

Cons: "We were traveling with our 1 year old. On any other flight, we've been given seats with extra legroom and a bassinet when available. Turkish airlines put us crammed in a window and middle seat for a 9 hour flight. It was absolutely un-doable. Everyone around us realized this and tried to help as we asked the flight attendant to help us and she said that I should ask other people to move around not her. We had to go around the plane begging people who were sitting with a bassinet and no baby to trade seats with us. It was an absolutely horrible experience. It was the airline's mistake, and we were the ones forced to try to fix it. Yes, we got a bassinet eventually, but not before we saw how mean and selfish other passengers could be pretending not to hear us and ignoring us. And no help from the crew."

Pros: "never turkish airlines ever again!"

Cons: "never turkish airlines ever again!"

Cons: "To whom this may concern: I am writing to express my absolute dissatisfaction and poor experience with the customer service and lack of working amenities on flight #TK11 leaving Istanbul into New York City, JFK. It was sadly a horrible ending to my trip and left me with a very unfortunate impression of Turkish Airlines. Less than an hour into the flight I spoke with a flight attendant making him aware that the USB port was not working so I was unable to charge my phone the entire flight. In addition, the wifi was not working. This is a huge problem because I planned on working remotely that day and my job was under the same presumption. The attendant blamed my phone and did not take my word that I was unable to connect until I insisted further and another passenger in front of me turned to my rescue and agreed with me stating the wifi was spotty and only worked for a short period of time until ultimately shutting off. The attendant did not apologize but said he would check on the port and the wifi and would get back to me. I followed up several times and he fed me the same lines until I grew frustrated that I was being completely ignored all while losing a day's work. During the last 20 minutes of the flight I decided to finally walk to the back of the plane and follow up for the last time with someone else. I explained the situation to the other attendant who seemed as though this was the first time he was hearing about this issue and he spoke to his chief who gave me a customer feedback form to fill out. No one offered me a different window seat to fix the port problem or even Miles Plus points for the inconvenience even though I requested it. I have never felt more disrespected and dismissed on a flight before this experience. As a star alliance member (CX765361), I frequently fly for work and personal trips and out of loyalty and assurance that I would be able to fulfill my work duties remotely given the features this airline promotes. I chose Turkish Airlines because it was apart of this program. This experience did not uphold the company's reputation and by flying with Turkish Airlines I completely missed a full day's work, deadlines and was behind when I physically returned to work. For the inconvenience, stress, disrespect and empty promises, I am requesting that Turkish Airlines reimburse me the portion of that flight. Best, Rachael"

Pros: "I am not blaming the airline at all for these inconveniences."

Cons: "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"

Pros: "Staff and food. Also great selection of movies"

Cons: "No complaints"

Pros: "The care taken to wrap the electronic equipment you were mandated to confiscate. That part was handled well"

Cons: "Retrieving the electronic equipment was a chaotic nightmare. There was no order. There were two lines where passenger did line up in than others cut the line claiming they had connecting flights. Those in charge never verified whether they were connecting to another flight. Never asked for their boarding pass. I heard some laughing saying they did no have connecting flights. I better job and method of handling this situation is needed as long as the ban is in effect. Otherwise, Turkish airlines is fine. My wife and I have traveled most airlines and travel extensively. So, we are aware of good service and bad. Your service minus the electronic equipment is good."

Pros: "It was nice"

Cons: "Food was not that nice"

Cons: "I had a problem and I was not able to fly. I bought insurance and I tried to contact them, but they denied my request and I would definitely recommend to remove this option because it doesn't give a good image of KAYAK. If I want to trust this application, I have to be confident to use the services and I service from the insurance was fake. I tried to reach the airline to cancel my ticket and they said it's not refundable. Therefore, I would definitely recommend showing refund options when selling tickets. I lost every penny I spent because I was not able to fly. I am sure that my message is delivered now!!!!"

Cons: "Airline should advise during check in- especially on line check in there are no electronics on board. This caused significant delay and annoyance for about 100+ passengers"

Cons: "This time the food was a disappointment. I had ordered a vegan meal and the hot course was dried up pasta, no protein."

Pros: "Checking in personal Irem such a rude person who lies to clients. She lied me about checking bag and choosing sit also. I asked her to talk to her supervisor and she show me the girl sitting next to her was doing checking in also name is Bahar. I am 6'1" and 190 lbs and asked for exit row and they both told me all of them gone already. The thing is funny when I asked checking in was just began. After boarding I realized some exit sits are available. As a Turkish man who worked JFK for.Turkish airlines, I think this was awful experience. Turkish airlines and passengers deserve better service and honest employees"

Pros: "I love how Turkish Airlines is such a pleasant flying experience and how everything is included in the price. Delicious meals that are better than going to a restaurant, the head rests that bend in so you can sleep with or without a neck pillow (I had absent-mindedly packed my pillow in my baggage and was delighted to discover these), the little pouch of goodies (socks, slippers, toothbrush and toothpaste, eyemask, lip balm, ear plugs), and the pleasantness of the crew are all highlights for me. And I was delighted by the magical flight safety video! Thank you also for passing out little sweets on New Year's - that was such a lovely touch and appreciated. Everyone who has flown Turkish agrees it's the best!"

Pros: "Good flight"

Pros: "All"

Cons: "Nothing"

Pros: "Overall was a good trip"

Cons: "Choices of food. The food was not that great"

Pros: "The inflight service was wonderful. Business class comfort is excellent with full lie flat seats, Crew was attentive. My special vegetarian food was very good using the usual airline fare I receive."

Cons: "The arrival into Istanbul was marked by a major inconvenience unnecessary anxiety, extra expense and frustration. On deplaning from a flight from Barcelona, a Turkish Airlines employee was checking boarding cards the connectivity flight and directed people to the appropriate exits for domestic and international connection. We had a connection to JFK and tried to enter the exit for international connections. She insisted that we go to the domestic exit despite my telling her we had an international connection. This led to passport control which had never occurred to me anywhere in the world when making an international connection. Next problem - I was told I needed a visa! My travel partner did not need a visa and was already through passport immigration control. The officer did not speak English and pointed in the direction I needed to go to get a via. I told him I did not want or need a visa but that was it! I started to look for the visa application area and there was no staff or anyone to help. Finally I found 4 kiosks for e-visas - only one worked. 20 plus dollars later I had the visa and immigrated. We quickly reverse the process and went though security and passport control to get back inside the international terminal. It was nuts! The boarding in Istanbul was crowded and chaotic."

Pros: "Food and entertainment were good. Crew was pleasant and attentive. Flying in business class with them is always nice. There was a lof of leg room and nice seats that go almost fully reclining."

Cons: "Where to start from? Got off the plane from the flight from Barcelona to Istanbul, to connect to New York and first thing this woman insists that me and my friend should go to exit and baggage claim instead of international transfers. My friend had to get a visa at check out and all the trouble of trying to get back into the gate simply because of a STUPID AIRPORT STAFF who doesn't know what they are doing. I have had trouble before with airport staff who doesn't know what they are doing or give wrong directions. That is why will avoid flying with them to Europe."

Pros: "Although there was only one option for meals, they were good nevertheless. The entertainment on Turkish Airlines is the best I've ever seen on any international airline. There are so many options and the layout is new and modern."

Cons: "Compared to my flight from New York to Istanbul, my flight from Istanbul to New York was less wonderful. The crew was not as attentive and was not helpful in assisting the grandmother who was sitting next to me with her 2-year-old grandson who wanted to know if another seat was available. There was only once choice for the meals, which I found odd on a long international flight, but I did enjoy the meals. The plane was older than the one I took from New York and were less comfortable. I don't usually have a problem with legroom (I'm pretty average height at 5'5"), but the legroom on this flight was noticeably smaller."

Pros: "x"

Cons: "x"

Pros: "My overall experience with Turkish Air was a pleasant one from the time we boarded until we landed. The crew was nice and very accommodating. The food was very good and warm."

Cons: "On the way over, it was perfect, but on the way back, the plane experienced an issue with the air conditioning system. It was very hot for 10 straight hours!"

Pros: "My mother's luggage was lost and arrived to us ripped the next day and i emailed them yet no compensation has been made and no one has replied to the email."

Pros: "US government sends out travel advisories in timely fashion"

Cons: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."

Pros: "The cabin crew were super friendly, attentive, and accommodating on our flight. Upon boarding the flight, pillows, blankets, and earbuds were awaiting us on our seats. During the flight, the crew handed out Turkish delights, lemon-scented hot towels, and sleep-care bag full of goodies (like ear plugs, slippers, etc.). The entertainment system had quite a selection of music, TV shows, movies, and games! Though it's always uncomfortable sitting on a plane for an international flight, I felt our Economy seats had a little more legroom than most, and there was definitely a lot of stuff to do on the plane if you didn't want to sleep."

Cons: "The second meal I had, eggplant pasta, tasted terrible along with the beans. The only redeeming factor was the yogurt! In addition, the A/C was surprisingly on low, and for the first time, I became hot on the flight - not that I really minded. It was just a different experience. We also took off an hour after we boarded, which I thought was strange."

Cons: "We missed our flight from Istanbul to New York. The gate was changed while we were waiting at the assigned gate. No announcements were made about the gate change. We ended up stranded in Istanbul. The Turkish Airlines representatives were very rude and not helpful at all. They told me that we needed to purchase new tickets. My 14 year old and I were in Istanbul, Turkey with no way home. After hours on the phone with their customer service and many repeated phone calls and many collect phone calls to the United States, my mother was finally able to secure new plane tickets for $2000 one way for us to return to the states. We were in the airport for 24 hours before we could board a flight to make our way home. A few days after we arrived back is when the terrorist attacks occurred. I have been plagued with flashbacks of our time in the Istanbul airport. I feel that Turkish Airlines could have done a better job at trying to accommodate us in a time of desperation. I have been reluctant to contact them upon my return and a friend offered to call on my behalf and was treated in the same disrespectful manner. I would hate to think that Turkish Airlines could be representative of the people of Turkey. I can't imagine that Turkey or the citizens of this beautiful country could treat visitors in such a fashion. I appreciate your time in reading about our personal and devastating experiences during our trip that was to have been the trip of a lifetime with my son."

Pros: "Wide variety of movies."

Cons: "Firstly, our daughter's personal TV monitor stopped working about an hour into the flight. We asked for the TV monitor to be fixed on three different occasions and nothing was done about it so we had to share our monitor for the remainder of the 10 hour flight. Secondly, we were the last to be served even we though we were seated in the middle of the plane. When they finally got to us they didn't have anymore of the selection that we wanted so we had to settle for what was left. When we finally got our food it was ice cold! We had to ask for another plate. By this point we were starving and very upset. Overall, our experience wasn't the most ideal."

Pros: "Entertainment choices were great, entertainment available at seat back was excellent."

Cons: "By the time they reached my row (37), they had run out of lemonade, chicken dinner, and even customs card. That was poor stocking. The service was mediocre at best. When I asked for beer and a cup of water, the female flight attendant ignored my request and just gave me water. Chicken entree had run out. When I pointed out that I do not eat beef, I was given a half-eaten special-order vegetarian tray: the salad, dessert, bread were all missing. I had to ask again for the rest of the contents of the tray and the male flight attendant was none too happy. So much so that, come breakfast time, he deliberately skipped serving me breakfast - he served the people on both my sides, and just walked away without so much as an explanation. That is rude and obnoxious behavior not becoming of anyone in the service profession."

Pros: "The in flight entertainment was great"

Cons: "Boarding process was delayed and there were no updates to tell us about it. I was feeling ill and asked a crew member for water she told me she would run and get it and I saw her walking around for 45 minutes before I asked her again and it took her another 30 minutes. In that time I watched her fulfill requests for headphones and other unecessary items. We were sat directly behind a screaming baby and directly in front of 3 wildly misbehaving children for the entire 10 hr flight. The crew allowed the family behind us to sit 5 people to the 4-person row, including a 7-year old sitting on the mom's lap who kicked seats and pulled my hair over the top of the seat. I recognize that misbehaved children are not the fault of the airline but it seems like in the future grouping families with children together might be a resolution. We went 10 hours without sleep because the kids kept kicking our seats and sticking their feet through our armrests. The airline also offered zero vegetarian food options for this flight (unlike others which offered pasta). We went 10 hrs having eaten a single bread roll and a bowl of pudding. After these two flights I'll likely never fly Turkish again."

Austrian changed the times on the connections resulting in longer layovers. Old airplane not friendly service

Pros: "Very friendly crew, clean airplane."

Cons: "Nothing. They did excellent job."

Cons: "Food is looking not fresh and quality is cheep ...."

Pros: "yes, seat is always ok , I'm not overweight"

Cons: "basically, nothing, just keep smiling"

Pros: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Pros: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."

Cons: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Pros: "One crew member in the OTP-VIE flight that was great in service ."

Cons: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."

Pros: "Amazing crew"

Cons: "WIFI"

Cons: "Was very satisfied with everything."

Cons: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"

Pros: "Everything was just right."

Cons: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."

Pros: "Timely departure and pleasant staff on board"

Cons: "It was cold during the flight,"

Pros: "Seat size was decent, not like us airlines, there’s actually space for you knees."

Cons: "Delayed boarding, crew very friendly, polite"

Pros: "I liked the abundant choices for entertainment and the comfortable seating."

Cons: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."

Cons: "Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight."

Pros: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."

Cons: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."

Cons: "No place to put my feet. No foot room"

Pros: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."

Cons: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Pros: "Crew were polite and accommodating."

Cons: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."

Pros: "The flight attendants worked very hard Patient and courteous."

Cons: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Pros: "Flight on time"

Cons: "nothing I can think of"

Pros: "I like everithing was great . Thank you ."

Pros: "Can you assist my wife and me in getting Star alliance frequent flyer miles for this trip? Thanks"

Cons: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"

Pros: "It was a very safe trip"

Cons: "Small space in Economy class"

Cons: "Flyght was terible"

Pros: "Flt was great - service was great"

Pros: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Cons: "I was at the back of the plane with the constant cold air breeze, it was impossible to avoid!. I caught heavy cold and still recovering!"

Pros: "The crew were very kind. The food was good."

Cons: "The space between the seats is very narrow and there is no entertainment."

Pros: "I will never travel with Austrian airlines again"

Cons: "My flight was cancel,then they transfer me to swees airlines they checked me in they took my luggage and then they told me I can't travel coz I can't make 2 stops inside the Europe. I have to wait 1 hour and 30 minutes to fine my bags . I went back and forth from terminal 1 and 4 many times.The changed my flight to turkey airlines and I wait 9 more hours at airport to check in again. Terrible experience ☹️☹️☹️☹️☹️☹️☹️☹️☹️"

Cons: "Both flights were delayed. Food selection was poor."

Cons: "Flight was delayed"

Pros: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."

Pros: "It was clean Lunch was good"

Cons: "There were no vegetarian options for snacks"

Pros: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."

Cons: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."

Pros: "Staff was very kind. I'm not a needy person, but they offered continuous service."

Cons: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."

Cons: "It was pretty chilly on the flight throughout the entire way. Please use more heat next time. Thank you!"

Pros: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."

Pros: "Staff are pleasant and competent."

Pros: "The flight attendants were very friendly and spoke English well. Loved the food and the service"

Pros: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."

Pros: "Crew and boarding were fine. But nothing to crow about. Just not stressful."

Cons: "That was the most uncomfortable flight I have had. It was hard fora short flight, though sitting so close to another passenger, side and front was stressful. Plus, my back was killing me by the end of the short flight- and the long flight from Europe to the US was hard. It was pretty much knocking elbows with the passenger next to me when eating. And mind you- no passenger in my row as any larger than the average person. The seat recline was fine and marginally helpful in relieving back strain- except it did put you in the lap of the passenger behind you. The passenger across the aisle from me shoved the seat in front of her and told the passenger in front of her he could NOT recline. The passenger next to her (I assume her husband) joined in with the shoving. I finally felt a need to intervene and calm them down as it began to escalate- and I did want the flight to continue. Note- while I think the passengers shoving the seat were a bit rude- the crowded nature of the seating with the recline was hard, so I understand. But the person in front had a reason (and a NEED given the discomfort) to lean his seat back. The seats were simply too uncomfortable to keep them upright. I helped them find a recline for both passengers that was reasonably okay. I also tried to get my recline somewhere between comfortable for me (impossible) and reasonable in space for the person behind me, This is an airline problem. And when people wonder about the rise in passenger rage... this cramming in is it. I had to use Austrian because of a last minute need to book a flight- given the inability to relax even a little and the residual back and leg pain ... thus my ability to immediately jump into work during a busy work and travel schedule means that I will definitely not take this airline again. If you are shorter than 5' 5 and weigh about 100 lbs- this might be okay. Otherwise, expect to be a lot of rats shoved in a cage."

Pros: "Good service"

Cons: "Instant coffee"

Pros: "Attentive flight attendants"

Pros: "The flight was smooth and the staff was great."

Cons: "Nothing."

Pros: "Crew was very friendly and helpful"

Cons: "Should have more movie choices"

Pros: "The plane was comfortable and the crew was nice and efficient. My legs did not cramp up on the long flight. Good job."

Cons: "My experience at Vienna airport was HORRIBLE. No jet bridge -- stairs to walk onto the tarmac. Board a crowded bus to get to the terminal. The terminal was a nightmare...up the stairs, down the stairs, walking forever like a mouse in a maze. Very inefficient and crowded conditions at the gate for boarding. Not enough information as to what's happening. I felt like a sardine in a can! The personnel at the gate were not at all friendly or forthcoming with information."

Pros: "The crew"

Cons: "Old seats Poor entertainment"

Cons: "Wider seats"

Pros: "helpful and friendly crew"

Cons: "more comfortable and spacious seats."

Cons: "We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable."

Pros: "Terrible rude counter staff"

Cons: "They dont care about customers at all"

Pros: "Good airline and good service"

Pros: "Понравился вежливый персонал при посадке на рейс"

Cons: "За 9 с половиной часов мало давали воды. Первый раз предложили напитки и воду через 2 часа после вылета, и сразу же горячий обед, где тоже были чай/кофе. После этого около 5-6 часов ничего не предлагали, и почти за полтора часа до приземления в спешке предложили воду, напитки и второй горячий обед, в котором предлагалась паста с курицей или паста с сырным соусом и грибами. Я выбрала второе, на деле никакого сыра там не было, соус был как чистый майонез, только горячий, и грибов было два маленьких кусочка по сантиметру каждый. На вкус это были просто горячие макароны с майонезом. Да и зелень в салате уже была темная. Полтора месяца назад на рейсе Нью-Йорк - Москва еда была вкусная, да и до этого никогда претензий не было, в этот раз одни неприятные впечатления"

Cons: "Stuart and stuardess was not nice at all. Very dry, did not give a choice of food or drink, were serving like they were not happy to be there, afraid to say an extra word, Not polite."

Pros: "We arrived safely"

Cons: "Airplane was two hours late. The food was not good. Not friendly crew."

Pros: "Crew was nice very polite and helpful that is why excellent rating. Comfort was as good as that can be in economy class, very good food and decent entertainment."

Cons: "Boarding was a bit inconvenient as the plane was not at the gate and bus ride was used to access plane."

Pros: "The food, I must say, was the most impressive thing. They give away some souvenirs for you during the flight which was awesome. I even got ice cream as dessert. I can't tell what to say was wrong with the flight. I will definitely recommend Aeroflot for sure."

Cons: "Food was awful. Flight attendants were unfriendly. They would talk to you while you were wearing headphones and then get irritated when you asked them to repeat what they said. They were always in such a rush even though the plane was mostly empty. Strange"

Pros: "Everything Lot of leg room-in economy"

Cons: "Nothing- Everything was OK !!!"

Cons: "have a seat by check-in that very over weight people must be able to fit in without raising the arm rest or have them buy 2 seats. 9+ hour flight was extremely uncomfortable and smelly because of that."

Cons: "The cabin was unusually warm. The aircraft did not have air vents above the seats, so there was no good way to cool down."

Pros: "seats were comfortable"

Cons: "my meal request did not make it to flight, and the substitute food i received was very poor"

Pros: "The boarding process was smooth, no hassle at luggage check in, the crew was very solicitous and eager to help,the seats had plenty of leg room, slippers were distributed, my veggie meal was tasty and there even was ice cream."

Cons: "My TV screen was very slow to respond to touch and to remote control. There should have been a greater choice of current movies."

Pros: "Great Food, Great Service, Great Entertainment options"

Pros: "The plane was very modern and clean with a good balance of seating and leg room. The flight staff was friendly, professional and very helpful. Food was good and drinks plentiful."

Cons: "Nothing."

Pros: "The seats are comfortable even in the economy class. Plus we got slippers so I could kick my boots off."

Cons: "For whatever reason we got bused to the plane. The bus went for couple of miles around the airport before we got to the plane. Then we had to walk to the plane in the rain. This is very unusual event, as I fly often this route and this is the first time it occured."

Pros: "The crew did a very good job"

Cons: "It was too hot inside the cabin"

Cons: "TV didn't work on an 8-hour flight. Crew refused to move my son to a working monitor, because it was in "comfort" seating, despite the fact that the plane was airborne and the whole row was empty."

Pros: "The option to watch th and movies is excellent even though mine did not work. I appreciated the 2 meals and one complimentary glass of wine."

Cons: "For my long 10 hour flight from Moscow to NYC, my tv did not work and the connection to plug in my cell phone went in and out. The crew was not friendly, though polite. I would have preferred more space."

Pros: "Nothing Nothing Nothing Nothing Nothing Nothing Nothing"

Cons: "Everything about this airline is bad, very old planes, very unconfortable, uneatable food, etc. Everything is so bad, I can't believe an airline with such low standards still exist in 2017."

Pros: "The female flight attendants are all stunning in their bright orange uniform."

Cons: "The planes are very tight. Ever since they updated their aircraft they added one or two rows and planes became so narrow! On the way to Moscow we didn't have an entertainment because they monitors didn't work for 30% of the plane. On the way back they delayed the flight for 5 hours because they plane had technical issues and they were changing it. We missed our connection from NY to Miami and since it was a separate ticket I lost those tickets. They didn't update us while we were waiting what's going on. A few times they would announce boarding on the electronic tableau, people would line up and wait for 40 minutes. The staff would just look and say nothing or smile and say "we don't know why you are standing, I didn't tell you to line up!" We had a special meal on the flight. They gave you exactly the same food twice. I was just laughing but other people who had special meals were really upset. If someone asked they would probably say "it's your problem that you don't want to eat like the rest lol! Next time when booking a flight I'll pay more but have a normal experience and not the torture "Russian style""

Pros: "I wasn't sure what to expect, but the airline was better than I thought. Good food (2 servings), decent entertainment, and nice amenities (pillows, eye mask, slippers) for economy class for an international flight. For the price I paid, I would fly Aeroflot again. I wish I would have gotten my Russian transit visa prior to my trip. I knew about it, I just didn't want to pay the $200. SVO airport is great and open 24hr, but having a 20hr layover is tough. p.s. Don't let a hotel/Airbnb tell you you don't need a visa - you do! I watched 2 girls have meltdowns in the airport because they had hotel reservations, but no visas. Sad, wet eyes does nothing for Russian airport officials."

Cons: "The staff, but you have to remember that Russian customer service is different from American. Some of the staff were really friendly and nice. I think they were compensating for the overtly rude ones, so it even itself out. Boarding at the airport isn't always clear if your flight is boarding or not. Pay extra attention to your gate and time changes."

Cons: "The wait at the gate was very disorganized, the information didn't show up until after our boarding time. The entrainment system didn't work so we didn't have anything to watch for a 10 hour flight. Also, baggage took the longest ever to show up. I would never fly Aeroflot ever again."

Pros: "food was good crew was also very professional"

Cons: "flight was delayed 3 hours very inconvenient for us since we had to work the next day"

Cons: "The baggage was LOST!!!!"

Pros: "Great food, stuff and free movies"

Cons: "None"

Cons: "The flight attendant seemed to have been bothered by the fact that she had to tend to my boyfriend and I. Any simple question we had may it had been what was on the menu for lunch or a simple request for ice in our drink; we received with a rude tone. When our plane was about to land I had my eyes closed because I had been traveling for 24 hours and was still very tired and she (Olga, I believe her name was) yelled saying "MIS, WAKE UP AND OPEN YOUR WINDOW!" this was by far the WORST flight experience I have ever had. I suggest this particular flight attendant reconsiders her career choice because customer service does not fit her. It is safe to say that I will NEVER fly Aeroflot again. And will be spreading the word to my colleagues and friends as I too am in the travel business and know how important it is to feel comfortable and safe when traveling abroad."

Pros: "The flight was comfortable, or as comfortable as economy can be. I would say, it was as nice as Lufthansa, just with fewer drinks. We also got ice cream between meals."

Cons: "English is not the flight attendants strength. It was manageable though. The drinks came out before the food. That was a little strange and left my thirsty after my meals."

Cons: "The flight was good overall, but the boarding crew in Moscow (that was after a transit) didn't let me take my guitars up on the airplane, different from what I agreed on at the first flight, where I paid 200 USD to take it with me on the plane. The flight attendant was very nice and agreed to help me and take it on the plane."

Cons: "One of the stewardesses was no polite at all, making passengers feel like in school. Such people should not work with people, only in back office. Please train your staff to work with people."

Pros: "The seats are spacious and there is a pillow and blanket for everyone. I had no trouble storing my bag in the overhead compartment and I was happy to learn I didn't have to pay extra for two suitcases."

Cons: "The food was terrible. The movie and tv selection was not to my liking."

Cons: "For some reason handles between seats couldn't be raised. we were traveling with a child, and could not use three seats as a "bed" as usual"

Pros: "The flight and service was great as usual. The TV not working made the flight boring as there was no entertainment and the fact that the flight was super packed made it so I couldnt get comfy."

Pros: "Plane was clean, seats were comfortable, provided two meals, lots of beverages, movie choices"

Cons: "Unable to communicate with staff prior to boarding due to language barriers, VERY unorganized boarding"

Pros: "Had a wonderful experience on the Aeroflot flight. The plane was comfortable, the flight attendants were extremely attentive and overall it was a pleasure. Thanks team Aeroflot!"

Pros: "Servis was exselent :)"

Cons: "50/50"

Pros: "Huge delay. We had a toddler and weren't offered the seats behind the wall, which is for people with kids. There weren't even people with kids sitting at those seats. Next time will fly with finnair."

Cons: "The blanket had hair, dust, and peanuts from previous passengers, flight attendant insisted that they had no new blankets. I was suffering for a cold and I noticed that one flight attendant has the new blanket on her hands, but she told me that is for business class only. That's ridiculous. I had to buy some cold medicine in New York to get my health back together for the stuff I need to do. The process of boarding was extremely unorganized, there is no sky priority either. I will not continue to pay for that membership for this lame service. The food is the worst."

Pros: "Nothing redeeming about Aeroflot"

Cons: "Flight was delayed four hours. Sat on first plane for an hour before they announced mechanical problem. Meal voucher given during airport wait, but no announcement was made and some passengers weren't aware. Staff was curt and unhelpful."

Pros: "Nothing really"

Cons: "Boarding took forever. The line to beard stretched far into the terminal. Only at the end they decided to let people in faster using a second person. The food was horrible. Flight attendant and the pilot insisted on making announcements in English that sounded painful. They really should brush these people up slightly to improve pronounciation. There was no way to purchase alcohol on the flight. They gave a complimentary noglass of wine with the first meal, but after that you were done. Bringing your own alcohol to drink on board was "illegal". Obviously that's what people do anyway."

Pros: "The staff was very polite and attentive. Flight was shorter than expected; 9 hours total. Fairly clean, well organized. Entertainment was first rate with a huge selection of movies, TV programs, games."

Cons: "The food was mediocre; probably about the worst airplane food I ever had. Can't be sure, but I had GI problems the day after, possibly due to asking for ice in my drink. (the rest of my family did not get sick and we ate the same food but no ice) Also, annoyed that seats cannot be selected until 24 hours before flight. An added stess, esp while you're touring. Fortunately, our hotel concierge was able to book our seats. Overall tho, I'd fly Aeroflot again."

Pros: "I liked the fact we landed and that they don't terrorise you over little overweight of luggage."

Cons: "*They lost and then found our luggages, that happens but after we found out that the luggage was badly damaged we had hard time replacing it. *Flight was delayed and no one would tell us, so we were standing in line for hours (2.5) and then finally they made announcement that another delay will happen. UNINFORMED would be the biggest issue. *crew seamed annoyed every time my cousin with pour english asked for something. *my TV was broken, so no movie for me, that's why entertainment is 1*"

Cons: "It's my second transatlantic flight with Aeroflot. Nothing is done in time. First time the first flight (Saint Petersburg-Miscow ) was late and we missed the Moscow-NY flight (we're given a good hotel not far from the airport, but were to leave the room at 7am next morning, though our flight was much later). This time the connecting flight was planned in 3.45 hrs. In fact, we took off in 8 hrs. Nobody explained anything. The company provided food vouchers for $7.5, but people had to stand in the line for ah hour to get them, and with the airport prices the sum was enough only for a coffee and a hamburger. The organization is awful - people are invited to board, they stand in the line but the boarding starts only in 40 minutes! Very poor quality of food. And when I flew back with my granny who was in a wheelchair there was a very nasty lady at the counter, who told me we could get a chair only after a check-in and the granny was supposed to walk to the check in, though it's really hard for her. Only my being able to insist made that lady solve the problem. I am Russian and I am ashamed that this is out only company (they were able to buy or destroy all the rest)"

Pros: "Cute uniform and Kind flight attendant, full of entertainment channel, good food, very nice."

Cons: "Seat is a little narrow. Hard to sleep. Waiting line to getting plane is really long and not good organize."

Pros: "again, the crew and plane were exellent"

Cons: "the food was uneatable i would recommend serving rice in stead of pasta and hard-boiled eggs instead of the omelette, these were the worst dishes. i understand the many calculations that go into making these on0board meals. if you take a look at swissair menu you will find many great things. on the other hand, the cold cut meats and cheeses were very good, i would reccomend putting more russian delights such as potatos and meats in simple form, more butter, and of course beer over wive, which was also not good. thank you for reading so far!"

Pros: "I had a very comfortable seat from Moscow to NYC, with room for legs and no one next to me. Connection was short (in a good way). Suitcase delivered for me."

Cons: "The flight from Moscow to NYC was OK but food was medium. TV series were no so good. Old stuff or uninteresting stuff."

COVID-19 information

Safety measures for airlines flying from Bosnia and Herzegovina to New York John F Kennedy Airport

Airlines flying from Bosnia and Herzegovina to New York John F Kennedy Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Bosnia and Herzegovina to New York John F Kennedy Airport

Mandatory masks

Masks required on board, masks provided on flights from Bosnia and Herzegovina to New York John F Kennedy Airport

Social distancing seating

Middle seats unavailable to book on flights from Bosnia and Herzegovina to New York John F Kennedy Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Bosnia and Herzegovina to New York John F Kennedy Airport

Flexible cancellations

Waiving of change fees. Search flexible flights from Bosnia and Herzegovina to New York John F Kennedy Airport

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Recent round-trip flight deals

1/20Thu

1 stopAustrian Airlines

13h 30mSJJ-JFK

2/22Tue

1 stopAustrian Airlines

14h 10mJFK-SJJ

$676

12/19Sun

1 stopTurkish Airlines

19h 20mSJJ-JFK

1/7Fri

1 stopTurkish Airlines

17h 25mJFK-SJJ

$684

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29h 25mSJJ-JFK

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$704

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29h 25mSJJ-JFK

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$707

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31h 30mSJJ-JFK

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15h 30mJFK-SJJ

$708

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13h 30mSJJ-JFK

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15h 10mSJJ-JFK

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$739

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$457

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$459

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$534

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$552

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19h 20mSJJ-JFK

$553

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1 stopTurkish Airlines

35h 00mSJJ-JFK

$558

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$561

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51h 00mSJJ-JFK

$747

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35h 00mSJJ-JFK

$1,506

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