Find Cheap Flights from Europe to New York John F Kennedy Intl

Outstanding service. A380 has a user friendly personal entertainment system.

The flight attendants do a great job of making this long flight as comfortable as possible. The check-in process was smooth and effortless, as was checking and retrieving my luggage. The attendants also went out of their way to make sure that I received a vegetarian meal, even though it wasn't marked on my ticket.

I had a little trouble figuring out how to mark my meals as vegetarian when I bought a ticket, so for both of my flights I had to specially request vegetarian meals. I was told they may not be able to accommodate, which was frustrating. However, they managed to find food for me without any problems, so it worked out in the end.

The breakfast served in the route Abuja to Heathrow was very hot and tasty. The hostesses were great. Good service overall

Nothing

The crews are ok

The seats are not too comfortable

Absoulty nothing

Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so.

No delays. Efficient service. Comfortable seats and able to sleep easily.

N/a

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

Our flight has supposedly been rebooked for the next day free of cost ...but the time keeps switching to one later and later so we'll see if I ever actually get out of of here

It took us over 1.5 hrs to board the plane only to sit on the plane for the next 5 hours and not go anywhere. Finally we were told to disembark from the plane and had to wait another 3 hrs to be situated at a 1 star hotel 15 mins from the hotel where we had to wait another 45 mins just to get inside out of the freezing cold to actually get a room. Meanwhile, neither on the flight, nor anywhere else were we provided or offered any food or water. On top of that, because I was forced to check in luggage that was a carry on, I had no accesss to any of my belongings for the duration of this time. There was also very minimal and poor communication throughout. Very poor experience overall. I don't think I will be flying with Norwegian Airlines again!

No hassle check in and boarding was smooth. Our flight left on time. The staff was attentive to the passengers.

The entertaiment was fine and the crew were polite

1,The food was bad. I was unable to eat. Simple food would have worked. I chose fish but hardly ate since it tasted bad. Additionally I am allergic to diary products and was not given a chance to express this when purchasing the ticket so I arrived in Rome extremely hungry. I ate at the airport on arrival in Rome, 2, There was no toiletries bag handed out i.e toothpaste and socks to keep us warm. 3. Was surprised that the food was on sale Brussels to Rome. Abidjan to Brussels was free food then mid flight rules changed and the food was on sale on the last leg of the flight.

bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers.

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

Flight experience overall was fine

Flight was delayed by an hour because of crew regulations - for an international flight, that is a lot of delay. Boarding was incredibly inefficient which led to an additional delay of 30 minutes. Immigration docs and paperwork should be checked before boarding, especially when there is an extra hour of wait time - that way, boarding itself can be much faster.

The only airline I have flown in over 10 years that would not allow me to bring my guitar in the plane. Plenty of room in the overhead for it. And they charge me $200. Never again.

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

I missed my flight, and XL airways did not want to negotiate with me at all. This was my absolute worst customer service experience. Will not ride with XL airways again.

You get what you pay for but XL went a little above and beyond that for a bargain airline. The airplane itself was perfectly fine. You receive a free hot meal but anything else is at a cost, which is understandable. The price couldn't be beat to Europe.

Not the best website. Can't select seat until you are at the airport, unless you want to pay a hefty price beforehand. If you want to change anything to your itinerary, it could be a nightmare. Make sure all plans are set beforehand when you book.

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Late

Late

Wifi spotty

The plane was not full

I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc.

Easy and quick check in

Food tasty, well made, excellent chicken curry rivaling restaurant cooking big time, portion size appropriate. And service with a smile the whole seven and a half hours. Beautiful magazines free provided before boarding. No lines at the gate with favored seats going first. We simply boarded as we arrived!

Didn't get Terminal info via email before leaving home!

Plane was empty and yet they charged outrageously high price. Compared to the service, the flight isn't worth the price paid.

Services,food & welcomed on board.

Average flight to get you where you want to go. That's it.

Rude air hostess. Very poor customer relations. Very poor.

Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!

You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated. Otherwise a very pleasant an enjoyable flight. when the doors closed.

I like the food and the service plus the entertainment on the Telvision

Nice food, wonderful entertainment.

Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.

old plane, no personal tv

on time

On time

Overall service, food, entertainment was good. This was a Virgin Atlantic flight to New york with a connecting flight to LA.

The time between the two connecting flights made it impossible to make the next flight. Between waiting for customs and my luggage by the time I made it to check my bag again it was time for the flight to leave. There just isn't enough time and it looked like everyone missed their connecting flights.