Find cheap flights from Boston to Brussels

Pros: "All what you think :)"
Cons: "The place's we are sitting can be better"

Cons: "Too tight seatings"

Pros: "M"

Pros: "Slept in the flight for 5 hours and my toddler did too , was quiet in the cabin and this is the only good thing"
Cons: "Boarding they kept me and couple othee guys like seeiously 5 staff people at the gate doing nothing and you ask anyone please help i want to tag my stroller so i can board ans go on boarding line, no response only one peeson will work. the rest of the four are completely useless, i eventually told my wife to board with our daughter so they have the time to sit and prepare food etc and pull things they will need durimg flight Andi waited on this last staff person at the gate until she gave me the tag to the stroller and boarded later First meal they said either fish or beaf meat balls, i like both and no problem, but the crew said no fish anymore so you you will take beaf, OK Luckily neither my wife or daughter ate it Because after I ate it, 3-4 hrs later, I had the worst stomach pain ever and was in pain the rest of the flight and the remaining of the day after we landed FYI I ate just crackers and like all bread sandwiches all morning and was completely fine- just the beaf meat balls either not cocked or remains of non good beaf and other things- horrible food"

Pros: "Nothing"
Cons: "Passengers were throwing up and the crew did not pass through the cabin to provide any sickness bags. I had to swap my first row seat to the last row as a passenger next to me had thrown up which had caused the entire seat to be dirty."

Pros: "Every thing normal and in time"
Cons: "Food was everage"

Cons: "To long of a flight"

Pros: "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. There was a full meal served, staff were kind and didn’t try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment."
Cons: "Unfortunately, the children on the plane were really poorly behaved and loud. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldn’t arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. This was essentially an entire night and day lost to a mishap that the airline didn’t even notify us of when we landed. Pretty frustrating."

Pros: "Great entertainment, good seat comfort (even in economy seat), good food and friendly service."

Pros: "The crew was very attentive. I was surprised at the amount of food and drink service. It was nice to have on such a long flight. Seats were comfortable and I was able to sleep well which is not easy for me on planes."

Pros: "Boarding on time. Decent food. Relatively clean aircraft"
Cons: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Pros: "Everyone we encountered was friendly and helpful. They fed us and gave us blankets and pillows and slippers. They were lots of movie and tv choices. It was a very pleasant experience."

Pros: "Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe)."

Pros: "I bought a ticket for three persons: my wife, my daughtet and me. I am Nigerian, my daughter American, and my wife's Turkish. However, because of the diplomatic row between Turkey and the U.S., my daughter was refused entry into Turkey. Turkish airlines' policy was to refund the ticket of any American caught in this row. They said they will refund my one month old daughter's ticket. However, my wife and i will not receive a refund. We bought the three tickets together. Our ticket numbers ended in 235...51, 235...52, and 235...53. However, they will not refund our whole money by cancelling the ticket but only that of my daughter. So this is the question: Does Turkish airline want me to leave my one-month old baby in the U.S. and tavel with my wife to Turkey? What kind of parents will we be if we were to abandon our daughter to take a trip to Turkey. Even, the people in Turkish airlines will judge us evil parents, yet that was exactly the only option they gave us. Lose your daughter or lose your ticket money. They will not even just change our iternary or give us another destination we suggested without penalties which are almost 3/4 of our initial ticket price. They just made away with our money. You cannot say, 'We are cancelling tickets for American citizens' but make no exception for parents of infant citizens. This is the height of criminality. So, me and my family couldn't take the flight and lost $1500. We had to buy another ticket by airfloat to get to Georgia. But Turkish airlines refused to even contact us on the refund for my daughter. A truly criminal enterprise."
Cons: "They had a vague refund policy for Americans, forgetting that American infants can also have none-American parents who are as much victims in this as the American infant. For them to be myopic and keep repeating talking points of their refund policy is unfortunate to say the least."

Pros: "Good service everywhere"

Pros: "friendly staff"
Cons: "Asian vegeterian meal was bland , I had a big piece of brocolli in my meal as oppose to curry , did get bread in my meal . Entertainment options were not alot esp new movies ."

Pros: "Boarding was smooth. Staff friendly. Great selection of movies."
Cons: "Dinner was really poor experience. However I guess it is a matter of taste (pun intended)."

Cons: "Crew was. It helpful at all. They created more confusion and frustration. I spend 24 hours calling and talking to them in order to rebook the flight. Worst experience ever"

Pros: "Everything"

Pros: "Very professional. Also the transfer in Istanbul was very easy."
Cons: "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."

Pros: "The entertainment and accommodations were superb. I appreciate all the things they think of to make you comfortable. The seats were a bit hard but they reclined nicely."
Cons: "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."

Pros: "Great choice of entertainment, food relatively good for plane food."
Cons: "Crew was fine but not as friendly or cheerful as I'm used to flight attendants being. The leg room was pretty poor on this particular plane, there wasn't even space to put a small bag under the seat in front of me."

Pros: "Crew members were nice People were good at check in as well"
Cons: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Cons: "Internet"

Cons: "There was not enough milk while they know there is alot of kids"

Pros: "It was a full plain but overall ok I will take this flight again"

Pros: "Food, service, comfort packs."

Cons: "Fantastic"

Pros: "The seats was comfortable"
Cons: "The price was good"

Pros: "Everything on the plane was great."
Cons: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."

Cons: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"

Cons: "not all the crew spoke English"

Pros: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Cons: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."

Pros: "The flight was good. The boarding was appalling."
Cons: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."

Pros: "Boarding was on time and departure as well."
Cons: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."

Pros: "We travel and used different airlines but Turkish airlines is one of the best."

Pros: "The flight was good. The food was good and the air hostesses were courteous. There was fair leg space in the economy flight and entertainment was also good. However, the negatives far outweighed these positives."
Cons: "The layover arrangements were a shame. No proper accommodation was provided despite having over a 24 hour wait period. I along with other passengers were stacked in dorm style non barricaded rooms in 1.5ft wide beds like animals. It was in total poor taste. Half the Turkish Air employees I approached at the Airport for help with directions and clarifications were dismissive to the point of being obnoxious. Walking through the airport, all I could think was what a disorganized and hard to navigate airport it was. It was an unpleasant experience and I will never recommend Turkish Airline to anyone. It was my first Turkish air, and it will be my last."

Pros: "Loved the seating space"
Cons: "I was traveling with my sister and the lady's who gave us our boarding pass had trouble with our tickets and sat us separate."

Pros: "good selection of movies free drinks"
Cons: "food was not too good"

Pros: "food is always great, even if my flight is two hours or less. seats are comfortable and I enjoy the leg space."

Pros: "Flight was great overall, but the one piece that I'm hoping is not a repeat is the overly frequent reminders, especially since this was an overnight flight."
Cons: "Too many redundant and unnecessary announcements"

Pros: "I liked the food"
Cons: "Seats were very uncomfortable, the entertainment screen haven't changed since 2001 i guess; very bad quality, and it broke down at the middle of flight."

Pros: "The overall experience was very good. We had a 19 hour lay-over, pleasantly spent in a new, very comfortable hotel to which we were shuttled and from which we were returned to the airport the next morning -- hotel/shuttle comped, as was the impressive breakfast at the hotel. We will definitely fly TurkishAir again. The staff was excellent and the in-flight entertainment system was wonderful."
Cons: "The cabin was very warm during the flight. No personal air vents to help cool down. That is my only small complaint."

Pros: "The food was acceptable for a person from the US. The seats were adequately comfortable but seats were shorter than our Istanbul to Dhaka flight."
Cons: "The leg room was too short for a six foot tall American."

Pros: "Hot towel, full beverage menu, free slipper toothbrush eye mask etc. large tv screens with a lot of movies etc. also the captain didn't come on every hour during a red eye flight to say something I didn't need to hear about which has happened on the last few longer flights I have been on. New interior of plane."
Cons: "Food wasn't great, seats were closer together than some other airlines."

Cons: "Yolculuk genel anlamda iyiydi fakat bagajim kayboldu. Thy gibi bir kurumda bagaj kaybolmasini anlayamiyorum. Tum guvenimi kaybettim."

Cons: "The flight left very early, without prior warning, so that I almost missed it, despite arriving at the gate at the designated boarding time! The breakfast was also barely edible, which was a surprise as the other times I have flown Turkish the food has been delicious."

Pros: "The price and timings"
Cons: "Cabin crew not accommodating as would not hang my coat which I never had any problem traveling internationally. Toilets very small and smelly. Toilet pack was good as they included slippers."

Pros: "nice large screens for entertainment."
Cons: "the cabin temperature was too warm making the flight rather uncomfortable."

"I never flew with SAS before and got to fly all the way from the US and I loved it !!"

"It’s a short flight so there is no entertainment The security check is brutal and nothing in food except for tea and coffee for free. Even water was $2/ bottle"

"The staff between IAD and Copenhagen was not friendly"

"Kayak offered terrible service, and was unwilling to come up with better alternatives to fix their mistake. Don't choose KAYAK, if the airline cancels the flight, KAYAK only makes effort to avoid any accountability."

Pros: "The Crew was great. Friendly and attentive."
Cons: "Very small seat. Had a big person next to me and was quite uncomfortable"

Pros: "See previous note about lost bag."
Cons: "See previous note about lost bag."

Pros: "First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip."
Cons: "Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience."

Cons: "Newer movies"

Cons: "No wifi"

Pros: "The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help."
Cons: "More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight."

Cons: "Uncomfortable seats."

Cons: "Nothing!"

Pros: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."

Pros: "SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated."
Cons: "Used backup plane. It had an older entertainment system."

Pros: "Good crew"
Cons: "Premium economy wasn’t as good as others"

Pros: "SAS handles their business very professionally. Entertainment is great, purchasing seats with extra room is affordable. Reliable service."
Cons: "Seats are extremely uncomfortable, especially for an 8+ hour flight."

Pros: "Excellent leg room in first seat near emergency exit door"
Cons: "Seat was close to toilets so a lot of traffic"

Pros: "We mentioned it was our anniversary and thought about moving up to SAS Plus, but the cost was not an option to us. She moved us up before we got on the plane! Extremely nice!!"

Pros: "Great flight = short so food was not expected"
Cons: "all goood"

Pros: "Flight left on time, plane was clean, the entertainment was good, and the food was good. The crew in this flight were polite and responsive."

Pros: "The promptness of leaving and arriving. The general friendliness of the crew."
Cons: "Movie selection is not great. Food was ok maybe slightly better than most airline food. My dissatisfaction is with Washington airport. J had two hours between flights and because of total mismanagement in immigration I missed my flight to atlanta. Totally unacceptable. I might not even get on the ten pm flight."

Cons: "Poor customer service. No notification via text or email that there was a 5 hour delay, and no immediate rerouting for connecting flights. a 15 hour trip turned into 24+. Worst SAS experience ever."

Cons: "Not applicable"

Pros: "Alot of room for legs, good hp service"
Cons: "No snack with beverage before dinner, no choice of food , On connecting flight Kopenhagen-Krakow only Coffee/tea, no snack again, for passenger going over see very poor !!!!"

Pros: "Very accommodating to me when I was flying solo with my 15 mo. old."

Pros: "Flight was unremarkable in every good way. Food was above expectations and the crew was exceptional."

Pros: "Friendly staff"
Cons: "n.a."

Pros: "Cheap, more than basic, and comfortable. No major complains."
Cons: "The o my thing that could be improved is a lrger selection of movies, and better food. Food is acerage compared to everything else."

Pros: "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."

Pros: "Plane was quite empty"
Cons: "Plane wasn't in the best shape"

Pros: "Seat room good. Food very good. Flight attendants excellent."
Cons: "Nothing comes to mind at this time."

Cons: "The flight was cancelled causing a domino effect of plans. I spent the evening and morning canceling and trying to reschedule plans. Your airline rebooked me for a flight the next day that ended up having air filter problems. I lost 3 days of vacation from the 10 total I get a year and from the 8 I had taken for my vacation."

Cons: "Booked SAS Go level which included 1 piece of luggage each. At check-in, we were told that is not the case despite SAS' own website saying that it is. I was charged another $320 and I am disgusted with their business practices which revolve around, deceit, lies andl I would even say fraud! There were many others complaining about the SAS Go luggage issue and then having to pay again. I could have gone with Ryan Air for a fraction of the cost."

Cons: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"

Cons: "1) on the plane, they announced a choice of two meals and I enquired why did I get one without choice and they told me the second choice was an option only for 'economy plus' !! That was a rude situation....I felt cheated and then insulted . 2) CPH - Nice : The breakfast or the included orange drink gave me an upset stomach and bad case of Hemorroides. 3) I accepted a glass of tomatoe juice and when I asked for a coke with my lunch , the stewardess said I had only right to one drink and would have to pay the rest....really ? - wine used to be free and now a glass costs $4...really ?? 4) I arrived at CPH airport for my transfer .. the flight was yet not on the screen but no one gave any instruction and no officials of any kind were around to enquire....a cleaning crew finally directed me correctly. 5) the security line in New York to board was ridiculously long...someone shouted to take off our smelly shoes...really ?? 6) most were directed to the right with four snaking unending lines to one security check . From time to time others were directly directed ed to the left where there was no line and option of two security checks. Half way through my wait , most were directed to the left and all who were 'late', were let out first to their gate. The whole experience before, on the plane and after was not worth the money...least of all a pleasant one."

Pros: "Modern plane, great entertainment system"
Cons: "Paying for booze, vegetarian breakfast is awful."

Pros: "Best food on an airplane I have ever had. Great service from the cabin crew."
Cons: "Cabin extremely dated. Lie flat seats not flat. No built in entertainment but rather iPads handed out by cabin crew."

Pros: "Crew were nice, boarding ok and on time, flight took shorter when planned."
Cons: "Premium seats didn't have enough leg room to stretch, they could change the wall into curtains as in Lufthansa."

Pros: "The leg room. The great service and attitude."
Cons: "The food... needs to be improved, even if it means charging a fee."

Cons: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Pros: "The cleanliness"
Cons: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Pros: "New airbus with good entertainment screenset clean"
Cons: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Pros: "Crew exceptionally carefull and nice, boarding was quick and well managed. Landing was earlier than planned so as to leave enough time to go to the next gate"
Cons: "Food was just okay, some beverages had to paid like in low cost flights"

Cons: "Rated low on food and entertainment because they didn't have any of such items... Not because they were bad."

Pros: "No delays, early landing which made my 50 minute layover seamless."
Cons: "I have no complaints"

Pros: "Was upgraded to business class"

Pros: "They checked my mobility scooter at the plane door, put it underneath and brought it back up to the plane door in Chicago. WHAT service!"
Cons: "I did NOT like the fact that this was NOT true in Copenhagen. I checked my mobility scooter at the plane door, they put it underneath, but was met by a man who said he was going to take me to pick up the scooter (in the baggage claims area--after I was promised in Chicago that it would be at the plane door when I arrived in Copenhagen). Made me get in an enlarged golf cart, and took me to the "transfer area" -- where I had to get into a wheel chair -- for the rest of the journey to the baggage claim area. Then he stood there waiting for a tip that was to NEVER come!"

Pros: "The interior of the plane - Clean, bright an shine, even it's an old 737-700,"
Cons: "To add some selection of the food"

Pros: "Good, comfortable plane and friendly crew."
Cons: "The food was mediocre."

Cons: "Food wasn't good , change for drinks"

Pros: "Return on investment is excellent. great ground and air crew great service all around."

Pros: "The crews were awesome and very friendly professional"

Cons: "I booked a business class, round trip ticket, only to find out that one of the legs was not."

Pros: "the seat configuration is 2/4/2 so if you get a seat by the window, you have your significant other or friend next to you and no one else which is nice. Food was decent."
Cons: "Entertainment didn't have any interesting movies or TV shows. Bottom of the barrel. No coffee or tea was offered before landing and it was advertised."

Pros: "The selection of movies was great. Boarding happened super fast and plane departed early."
Cons: "Plane was incredibly cold! Touch screen didn’t work well. Breakfast was lame. Flight attendants were super loud during breakfast service even though the lights were still dimmed."

Pros: "The crew was efficient and well trained"
Cons: "The food needed salt and the bread was a little dry."

Cons: "The seats could have been more comfortable and . The plane was over booked"

Pros: "The crew was as amazing as they were 9 years ago when I flew Aer Lingus. The plane was very clean and comfortable. The entertainment that we could choose from very good. Something for everyone was provided."
Cons: "One thing that I would like to see improved is for the announcements to be spoken slower than they were. The announcements were so quick that I could not understand what was being said. This should be an easy fix so I have no worries ."

Cons: "Overall pleasant More pleasant than with some other carriers recently"

Cons: "Had to cancel trip due to avalanche risk and snowed out resort. In order to claim insurance CSA travel protection I need a copy of flight fare rules. But JustFly will not send me a copy of those rules. Some crazy policy that requires I pay $150 cancellation fee in order to get those. If I own the ticket don't I have a right to know what the rules are? CSA and JustFly have created a catch 22. CSA requires something to make a claim but JustFly won't provide it!"

Cons: "The flight was delayed. I suggested I take another flight, they kept on saying we will not be late . Well i missed both connecting flights."

Pros: "Nothing."
Cons: "Missed my connection because lingus sucks. Crew were miserable and was afraid to even approach them for water."

Pros: "Both ground crew and flight crew were courteous and friendly."
Cons: "The meal was between edible and mediocre. It would have been nice if the hot beverages were served with the mini breakfast before landing."

Cons: "The flight is advertise as a British airways flight which flies out of teminal E in Boston. In reality the flight is through aer lingus which flies through terminal C. This should be clarified upon booking...."

Cons: "No food or even water boarding on time but delayed for no reason"

Cons: "Delayed as always"

Pros: "Timely departure."
Cons: "Staff did not seem engaged in customer service, did not go up and down the aisles to collect cups, paper, etc. very disappointing in tight space."

Pros: "No delays. Reasonably comfortable"
Cons: "Not a single vegetarian option on the flight ??!?"

Pros: "Food was good, individual entertainment system was good."
Cons: "Cramped spaces"

Pros: "Staff were nice"
Cons: "The seats were exceptionally narrow. Seats were firm and uncomfortable, my entire body was aching and it was impossible to sleep bc the cabin lights were on the entire flight . I’ve flown to Europe via British airways before and I can’t even compare the two. THe thought of having to fly back in the same aircraft is giving me cold sweats and i wish I didn’t have to"

Pros: "Pretty good flight for a good price."
Cons: "It would be so nice to have tea and/or coffee served before landing. oming in at 5am or 1am North America time is difficult and if you have to travel more that day a cup of coffee or tea sure would help. Serving tea and coffee at ten pm after serving dinner isnt good if you want to sleep..just keep it warm and serve it before we land."

Pros: "Polite crew and on time as scheduled"
Cons: "No breakfast offer"

Pros: "We got to Berlin quickly..."
Cons: "Could not choose seats Could not check in online Was not informed of the correct departure terminal Had to pay for drinks onboard Long distances between gate and terminals, seemed like the flight was 2nd class in terms of airport gate locations...."

Pros: "Tail winds shortened the flying time by 45 minutes"
Cons: "seats... no space menu.... skip it movie choice ... fair at best"

Pros: "Was exceptionally impressed that the cabin crew made a cabin-wide announcement concerning a passenger with a peanut allergy. Other airlines could learn a lot in this department. Keep up the good work!"

Pros: "In flight service was good."
Cons: "Check in desk is always packed."

Cons: "the entertainment system is not good as other airlines, also the served drink is not good."

Pros: "On time, no lost luggage, Entertainment system when working."
Cons: "Seats next to toilette doors, entertainment system not working one of the four booked seats"

Pros: "Jet blue had best seats by far and Dunkin Donut coffee was to die for"

Pros: "Flight crew was great! Food was better than most airlines I’ve flown. Seats were comfortable."
Cons: "Having to pay for a glass of wine with dinner... every other airline I fly gives free alcoholic beverages"

Pros: "Nothing but the price, flight was Aer Lingus to PRA and was less than expected"

Cons: "Paying for coffee??"

Pros: "Check-in was quick and easy. The plane was on time."
Cons: "The seating was cramped. The video screen did not work and after rebooting the selections were poor. I would have enjoyed a current live steam news program."

Pros: "Fast. Not too much time wasted between connection. Dublin = small airport, it's really comfortable..."
Cons: "Not enough room for my legs Too close to the "babies rows" = difficult to sleep. It's a pity to pay now to change a seat in the same category"

Pros: "The crew was VERY friendly and attentive. They responded quickly to requests and were very pleasant. Everyone was showed attention to details and put customer comfort at the forefront. They allowed people to relocate to seats allowing for more room and comfort once everyone boarded and empty seats were identified. The snacks and meals were tasty and generous. The entertainment options offered something for everyone - great music and movie choices. I would definitely fly Aer Lingus again."

Cons: "Flight delayed by a day. No reasonable efforts to get us there through another airline."

Pros: "We had an excellent experience flying with Aer Lingus! We had a little trouble in the beginning due to my husbands CPAP machine. We did not realize you need a doctor’s note in order to fly! The first girl, Ajla, was sweet and just doing her job as she explained to us that we needed the note. My husband and I were upset, but she remained calm and kept a smile on her face. She got her supervisor, Ismail, to help us with our situation. We were able to resolve our problem with his help and check into our flight. Sean P helped us check into our flight and got us all situated. Ismail was amazing and upgraded our seats AND escorted us through security to make sure we would get to our flight with extra time to relax before we boarded! After our rocky start at check in Ismail made everything all better!! I highly recommend this Aer Lingus team at Logan International Airport!"

Cons: "Lack of leg room, I know it's the safe in economy on all airlines, but it's tough!"

Cons: "On the MIA-DUB flight, my headset/entertainment would keep losing sound. On the DUB-BRU: the flight was almost an hour late. They could have at least given free coffee or water to all of us in Economy."

Pros: "Entertaining TV options"
Cons: "Did not have enough GF food options. So I went without a meal."

Pros: "The individual seat provided me with privacy and a window seat, as well as the comfort of being able to lay down flat. And the chair had a massage option!"
Cons: "The buttons to change seat alignment are too sensitive. Several times during the flight I just grazed my arms on the panel and my seat alignment moved."

Cons: "Lost my luggage for two days. Follow-up on lost luggage was extremely poor. As far as plane flight: No place to charge phone on transatlantic flight. Charged for *all* food and drinks including 4 Euros for cup of tea! Plane was very late leaving, and very late arriving. Plane seats were significantly smaller than on other airlines' international flights. Can't see any reason to fly Aer Lingus again."

Pros: "The flight attendants were very attentive and helpful."
Cons: "The fact that beer and wine had to be paid for. It is such a small thing to make passengers welcome and feel good on their trip! Lufthansa and Swiss Air don't charge for alcohol on transatlantic flights."

Pros: "Friendly staff"
Cons: "Uncomfortable seats that do not always work properly (the recline will recline too much and not go back up)"

Pros: "Having two seats together but separate from the others. The departure time and connection to Edinburgh were also convenient."
Cons: "As with most other airlines, I don't like not having a direct flight from Boston to Edinburgh."

Cons: "It was supposed to be a British airways flight but it ended up being an aer lingus flight."

Pros: "The crew was helpful and the plane was clean."
Cons: "The rows were terribly tight (no one in my group is over 5'1" and neither of us could cross our legs). The cabin was too bright and the announcements were too frequent to be able to rest."

Pros: "Service was great, everyone was really helpful"

Pros: "Crew were professional and attentive Plane was clean and mechanically sound Take off and landing were on time or earlier"
Cons: "Because we bought seats from a third party vendor and not directly through Aer Lingus, we had terrible seats (right across from the bathroom) on both long flights. We could not check in on line until 2 hours before the flight and the seats available to us were single seats with no options to change. The AL staff at the airport told us that we should have booked through them directly but as you know the flight prices would then have been several hundred dollars additional for each. Seats were SO CLOSE, way too close for a 6+ hour flight Crew allowed passengers to drink alcohol until they were totally inebriated, which was unpleasant for many of us"

Pros: "Great flight, smooth, nice crew, newer movies to watch, I couldn't ask for anything more"
Cons: "Nada"

"I will never ever use this airline again!"

Pros: "All services were very good."
Cons: "Overnight sleeping in extended seats in Business Class were cramped."

Pros: "It was on time and everything went well"
Cons: "They could have offered more water"

Pros: "Crew was awesome, seat spacing comfort not so much."
Cons: "Need to have seat upright to use trays to eat on flight"

Cons: "One more toilet on the Lisbon Geneva flight would have been nice."

Cons: "Boarding process was disorganized and no announcement was made about paper boarding passes and not accepting electronic ones. The seats were very cramped"

Cons: "Watch out for the extra fees and restrictions. We booked a flight knowing that we weren’t allowed a free carryon. We didn’t know the cost for one checked bag was $120!"

Cons: "My luggage was lost for almost 2 weeks."

Cons: "Milan airport closed and flight diverted. Horrible experience"

Pros: "Smooth flight, easy boarding."
Cons: "My bags cost more than the flight. Long line at Pasport check."

Pros: "loved the pillow and the blanket and the movie options"

Pros: "Overall was ok gor a very cheap flight considering it is not a lowcoster."
Cons: "Very incomfortable seats. Hardly reclign, no leg room. I am 5’8” and slim and it was tight."

Cons: "Terrible terrible service in helping with a tight connecting flight, terrible"

Cons: "bumping and no coffee"

Cons: "Very warm in cabin, no means of controlling air flow. Seat space very cramped. Very tall person next to me in my space"

Cons: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."

Cons: "I am an Asian woman. After seeing the person who is a Caucasian man set next to me used the toile right in front of our seat twice during the flight, I went to use it. Just as I was entering the toilet a flight attendant yelled at me saying: "you can’t use this toilet. It’s for privileged people. You have to go to the end of the aircraft and use that one!" Then 10 minuets later another caucasian man seated behind me went to use the toilet right in front me without any problem."

Pros: "Great flight, friendly and helpful crew."
Cons: "Didn’t connect to entertainment didnt"

Cons: "Not getting new business configuration"

Cons: "On any international flight I've been on in the past one checked bag has always been complimentary. This is the first time I was surprised by a checked luggage fee of $85. Considering my wife and I were already at the airport, we had no choice but to pay for our checked bags – resulting in almost $380 in luggage fees for our round trip flights. This restriction was buried on the ticket purchase information – a very sneaky move that cost us significantly. Won't be flying TAP Air Portugal again!"

Cons: "No vegan food options. Filthy toilet"

Pros: "Liked connections and price. Nice crew."
Cons: "There was a hefty charge to reserve seats which wasn’t clearly mentioned on the Justfly website. Knee room was the tightest I’ve had on a commercial flight. The seats barely reclined which is important on an overnight flight."

Pros: "overall good service; seats are full recline leaning type, which isn't the most comfortable solution, but ok."
Cons: "TAP connecting flight was three hours late"

Cons: "We had to pay $200 each way to check in a luggage and just pick regular seats. That was not clear when we bought tickets. Additionally, they don't announce the gate until 30min before boarding. If you're going through passport control that can be a 45min process. On top of that even though I paid $100 to reserve seats, when we arrived at the gate the seats we reserved weren't reserved. Why did I just pay $100?! Luckily I had receipts. Our connecting flight was delayed 4 hours, making our layover 7 hours! For an hour flight. This is the worst airline."

Cons: "I don't think I have ever rated any service negatively, but here's my first. TAP completely ruined my birthday trip that I have saved up for a long time for. DO NOT TRAVEL WITH THEM! I had a valid Schengen tourist visa issued by the Consulate of Portugal. At the time of visa issuance, the printer of the Consulate was not functioning, so part of the visa information was hand-written, but it was properly signed and stamped. The Consulate told me it's valid and said they have been doing so for ten years. The Consulate also said that they, not the airlines, have the sole authority to determine the validity of the visa. When I went to the airport to check in with TAP, TAP staff denied me boarding because they did not believe my visa was valid. I only learned later that this action was inconsistent with TAP's own internal policies. The staff at the kiosk told me that I could either ask for a refund or rebooking of the ticket. But when I called TAP the next day, I was told I could not get a refund even though they should not have denied me boarding. I called TAP many times and got a different answer each time. They simply refuse to compensate me for their own mistake. It's the most horrible travel experience I've ever had!"

Cons: "Flight got canceled and delayed, staffs very mean and unprofessional"

Pros: "Price"
Cons: "Business flat seats quite restrictive"

Cons: "Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat."

Cons: "Too sleep deprived from earlier missed connection to notice much about this flight except for the complete mess when it came to boarding. You can't line up 4 boarding zones in an area that is maybe 10ft by 10"

Pros: "The staff were really friendly and the flight was as comfortable for me as a transatlantic journey in stage class can be. The food was surprisingly tasty and that Portuguese wine was offered for free made me and the passengers around me feel welcomed and well taken care of."
Cons: "My flight arrived late, apparently, as myself and people on two other connecting tap flights all deplaned after our respective boarding calls had begun. There was no announcement for people with tight connections or about what to do if we couldn't make them. That tap didn't plan out sufficient connection times for the conditions of the airport, and that it was security, not to itself, that did anything to try to expedite is through passport control, etc was disappointing and resulted in several extra hours stuck in the airport for me and for those on one of those other missed flights having to wait overnight for another seat"

Cons: "Our flight leaving Boston was delayed by 2 hours due to a mechanical issue. So, we missed our connection in Lisbon to Venice (our final destination). We were rerouted from Lisbon to Rome and then to Venice, turning our 2 leg journey into a 3 leg flight. We were offered just 16 euros worth of food vouchers for our trouble. We asked for lounge access because missing our connection meant we had to cool our heels in the Lisbon airport for 3 hours until our flight to Rome took off. We were told we'd have to pay for the lounge! Then, our flight to Rome was delayed. We stood at the gate for 40 minutes past boarding time. No staff even announced that the plane was delayed or how long we should expect to wait. When we finally got to Rome, we had 10 minutes to make our connection to Venice. We lost an entire day in Venice."

Pros: "The crew was very attentive and helpful"
Cons: "It was hot in the cabin. The lights were turned on and off without an announcement and without much time to sleep."

Pros: "Seats felt smaller than most international flights"

Cons: "Rock hard seats. Surly stewardess. Mediocre to poor food."

Pros: "There was great entertainment on the first flight"

Pros: "very rude empoyees at check in"

Pros: "I asked if it were possible to change my seat at the gate and was promptly given a window seat. They were very pleasant and professional. Food was very good and movie choices excellent. Good customer service."

Pros: "Comfortable seat"
Cons: "No lounge airside at Lisbon airport, no shops open that early in the morning"

Pros: "The flight was on time. The airplane was clean, there is a lot of space between seats, the seats are confortable and each seat has a computer screen so you can play games, watch movies, news. Etc. The airplane is a brand new airbus."
Cons: "Airplane should have more bathrooms."

Pros: "Movie selection was good."
Cons: "Staff was rude and food was terrible."

Cons: "After we had to turn around to BOS because of a technical issue with the plane, the customer server was really unhelpful! I ended up figuring out a completely other flight, through another airline and booked myself on that flight. I worked with this Airline almost an hour to get myself on it and then it seems that it took TAP Portugal that hour PLUS SOME to suggest alternate flights to other stranded passengers."

Pros: "Everything was good"
Cons: "I enjoyed flying with tap"

Cons: "The online check in open for a flight from the us to the europe must be open 24 before, indeed it has been opened only 16 hours before..."

Pros: "Good price. Fast, friendly crew."
Cons: "Incredibly tiny seats."

Pros: "very pleasant experience flying TAP. Baggage check was free, and for our international flight we had a top notch entertainment system in seat. Would definitely fly again!"

Cons: "Not much leg room."

Pros: "Lots of leg room at no extra charge. The planes are new and very clean. The attendants were friendly and helpful. Food was acceptable."
Cons: "TAP can't process global entry at Logan international airport yet."

Pros: "The service they provided us reminded us of how airlines used to treat their customers in the past. Meals were provided as was entertainment (there were individual tv screens for us to watch movies on) all for no additional cost to us. From the customer service to the services provided and the legroom on the flight -- everything was more than what we expected and we would consider flying TAP Portugal again."

Cons: "Schedule was impossible to make the connection due to the need to go through customs which took 45min. Flight was delayed and we missed our connection. The delay was over 6hrs which was rough."

Pros: "The food was good and the seats were very comfortable. The selection of moves was alright. The crew was very gracious despite all the problems with boarding."
Cons: "The boarding process could not have been worse. Both legs were delayed because of bag issues. One leg a significant portion of us had to get off the flight because there was not room for all the luggage. They made me a check my carry on bag because it was over small mediocre weight requirement even though lots of people had heavier bags. Then they LOST that bad for 2 days and it was a nightmare getting it back in another country. The second leg, a person whose bag was on board was unaccounted for, so we were delayed again."

Pros: "The crew was amazing"
Cons: "Wish there had been any kind of entertainment available or if there was it would have been better advertised"

Cons: "More clearly written policy about baggage allowance"

Pros: "Nice seats fast boarding"
Cons: "Snack can be more richer"

Pros: "got an upgrade to Business Class but on those small flight - meh"
Cons: "The recline didn't work nor did the sound on my TV."

Cons: "In a flight that is only 1:45, to have an incoming flight delayed by 1:45 for non-mechanical issues can create a lot of havoc. On the turnaround, we boarded and arrived very late. We missed our connection to Sydney and had to wait 24 hours for the next flight out."

Cons: "i got to the airport 2.5 hours befor my flight to play it safe and waited at the check in for about a hour befor a air canada employe even showed up. vary poor service on the airlines part i will never fly with air canada again."

Pros: "Crew on board pleasant and fluent."
Cons: "Check in at Boston rather snotty. Lounge atrocious. The employee at the gate was not able, or willing, to help with seat mix up on next lap, Toronto/Santiago"

Pros: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Cons: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Pros: "Passengers were kept well-informed by staff on flight status. Boarding process was efficient. Gate agents and crew were professional and friendly. Appreciated the in-flight entertainment."
Cons: "Seating was cramped and claustrophobic. I'm only 5 feet tall and my legs were stiff after a 90 minute flight. "Snacks" were kind of pathetic - tiny bag of pretzels. The worst part was the crowded gate area at Boston. It made me feel like a cattle holding pen. Since we're told to get there two hours early, it would be nice to have more than a tiny little snack bar with overpriced pre-made sandwiches and salads that have been sitting out for who knows how long. Crappy lukewarm coffee. Starbucks is right outside security, but of course we can't bring liquids through."

Pros: "The crew was amazing - so friendly and attentive to everyone on such a long flight."
Cons: "The seats were really tight for a 13+ hour flight. The meals were also not great compared to other airlines flying internationally."

Cons: "5 hours delayed because captin was late."

Pros: "On board entertainment"
Cons: "No real food for purchase"

Pros: "T"
Cons: "The waiting area at the Boston airport is poor. It is very small, rundown and with limited access to refreshments. It's ok but certainly not a selling point."

Cons: "All good"

Pros: "Ground personnel"
Cons: "The overall service on board"

Pros: "Good"
Cons: "Good"

Pros: "Dinner was ok, Breakfast and coffee were horrrible"
Cons: "Very rude staff, would not do anything I asked and responded with attitude"

Pros: "I have limited mobility and I was very well taken care of by the crew."
Cons: "flught was fine."

Cons: "Flight was delayed by 10 minutes but had to wait 45 minutes on the plane before take off. Quite stressful and tiring!"

Pros: "Quick little hop . . . I find that everyone (passengers and flight crew) tend to be in a good mood on these."

Pros: "The crew at the gate were courteous and handled my inquiry professionally. Did not experience much because I slept through the whole thing. But the seat was comfortable."
Cons: "Air Canada receptionist (a blonde lady) at Logan took care of luggage poorly while checking in. She was impatient and threw my luggage like it was trash."

Cons: "Flight delayed out of Boston. This seems to be the normal state of things. I dont think I've ever flow this route on and had an om time arrival This caused me to miss my flight in Toronto, forcing me to spend the night. I pressed their customer service rep for a hotel, but they refused claiming it was a weather related incident and they were were therefore mot responsible. The weather in Boston and Toronto was fine and at no poi t on the flight did anyone offer Any Reason Whatsoever for the delay. Moreover when i protested the customer service agent mocked me for not realizing it was a 'weather related incident'. I spent the night on the floor on YYC. Needless to say, Ill never fly Air Canada again."

Cons: "Wireless system slow and costly."

Pros: "Service was amazing. Flight was intime and they helped me with my luggages to be transferd directly to the last country eventhough they are two seperate booking"

Pros: "We didn't crash"
Cons: "Terrible service by the Air Canada stewardess. She was surly and unprofessional. Just flat out rude."

Pros: "I never got in my flight home for my aunts funeral and to get back to work because nothing on your website warned or notified me that I needed a visa just for a connecting flight on Air Canada so not only did I lose my money I was denied my flight denied the chance to be at my aunts funeral and get back to work. So my honest opinion is that I am extremely disappointed and deeply saddened by this evtire ordeal now I have to spend more money to purchase another ticket with another airline to go home. Thanks for the hassle! Aslim Hosein."
Cons: "Seriously? NOTHING AT ALL and I wish I could select no stars"

Pros: "Genial crew"
Cons: "Disorganization in Boston, we almost missed our connecting flight"

Cons: "The tv in business class weren't really working... stopping the movies by it self and I had to always restart them until I gave up on watching a movie!"

Pros: "My flight was delayed and I did not get my baggage when I arrive at Boston airport.. I had no clothes or anything to wear for three weeks when I got to Boston. I complain the very day I got to Boston airport. Up till now the bag I checked in at Toronto airport has not been given to me. The funny thing is after I checked in, it was not scan at any other place except Toronto. So it got lost at Toronto where I checked in. All that am told of is the baggage can not be located. Three weeks I spend at Boston, I had nothing."

Cons: "Onced arrived to my Montreal destination, I get informed my bag never made it onto the flight once we connected in Boston... Now dealing with AC to get it back. Very dissapointing"

Pros: "Quick, cheap, great service"
Cons: "Nothing bad, really"

Pros: "I was happy to be on the flight."

Cons: "The USB port in seat 26A was pushed in and wouldn't connect for power. Unless this was exactly the same plane it was true on both flight to and return from Boston. The LCD entertainment system is very slow to respond to touch. The default sound level is always too loud. The commercials take up the first 10 minutes (or longer) of the experience and make for an excruciating long wait."

Cons: "Flight was late taking off"

Pros: "Good service"

Pros: "Service on the flight is always good and the transfer in Toronto was seamless."
Cons: "The departure area in Boston is dreadful. no room and no amenities. Straight out of the 60's."

Pros: "Wish the longer portion of our flight was as pleasant as the short leg to Toronto."

Pros: "Wheel chair request on arrival in Toronto was very poorly implemented resulting in two long delays"
Cons: "If Air Canada can't get these basics right it will be difficult to be competitive with Porter Air"

Pros: "Clean plane, attentive efficient staff, easy boarding."
Cons: "Flight staff forgot to pass out customs forms upon landing in Toronto - caused some confusion at customs entry."

Pros: "The fast boaring"
Cons: "The 3hr delay. Not many announcements. No one at the gate/desk. Had to be in a crowded gate area with no choice."

Pros: "Good movie selection"
Cons: "Poor organization and late takeoff"

Cons: "fitst leg was late. no communication about the connection. was not not clear whether we're going to make the connection - too much stress"

Pros: "i didn't like anything about this flight"
Cons: "The flight was over an hour delayed and everything else since boarding was a mess. It was hard for the fly hostess to keep her calm and we knew she was stressed, as much as many passengers who lost their connection or who had really tied ones. I noticed also that it wasn't the only flight delayed so I am not sure if this is usual with Air Canada."

Pros: "Not much"
Cons: "It was delayed which caused my connection to be cancelled and rebooked for next day. Was extremly uncomfortable and very expensive"

Pros: "The staff was accommodating."
Cons: "The flight had two legs: from Boston to Toronto and from Toronto to New Delhi. The layover was 1 hr 6 min, which was tight. After checking in our bags, we found out that the first leg of our flight is 2 hours late, so obviously we couldn't take the second flight. Looking at the TV monitors, I noticed that pretty much ALL Air Canada flights are seriously delayed. Luckily, there was an earlier flight to Toronto (which was scheduled to have already left, but it did not leave because that was delayed, too). The staff put us on that flight and double promised to make sure that our checked in baggage gets transferred to this alternate flight. The checked bags did not get transferred. When we arrived at Delhi, after an exasperating 1.5 hour delay after a 20 hour flight, the airline told us, and many others in the same situation, that our baggage did not arrive, and we have to come the next day to pick them up. The issue was, we were not staying in Delhi, just transiting through it. No luck, the airline said, because the customs have to be cleared at the port of entry. We are still waiting for our baggage. Oh, and if that was not enough, the airline allocated well separated seats for all the members of our family. I'd think it would be a common sense that people who have been booked on the same ticket must be assigned consecutive seats. But apparently Air Canada does not have much common sense. NOT flying with them ever again!"

Cons: "The waiting room in Boston was awful and behind security, hot, small crowded. Delayed"

Pros: "The crew at the gate and onboard were exceptional! At the gate they made sure I could get on this flight even though the computer auto booked me for 2 days later."
Cons: "My bags didn't make it on the flight because of a close connection. Then I was rebooked on a flight 2 days later. This is unacceptable. I was expected to stay in Toronto for two days."

Pros: "very nice people, food ok"
Cons: "Bad organization at Montreal for special passengers, plus technical pb => flight delayed 45mn"

Pros: "entertainment,"
Cons: "crew are polite but cold and strict. it was a night flight and they were very noisy when serving the food."

Pros: "Bos->Toronto Good Air Canada at Boston Logan airport has there own gate area with only 3 gates. This reduces the security line for faster security check. However this also causes problems with PreCheck. See below."
Cons: "Bad There is only one line for security at Air Canada Boston Logan because of the small volume at this check point. Because of this, PreCheck passages need to hold onto there bording pass as they go through security. The first security person who checks ID and boarding pass only told my wife not to take off her shoes. He did not tell her to hold on to her boarding pass, so she put it into the bin for x-ray stuff. So later security personnel then told her to take off her shoes and gave her a body scan because her boarding pass was already in the x-ray machine. I always hold on to my boarding pass thru security but had to take my computer out of my carry-on."