Find cheap flights from Boston to Hartford

BOS - BDL

Find cheap flights from Boston to Hartford

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Boston (BOS)
Hartford Bradley Intl
Thu 12/3
Thu 12/10
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  • Looking for a cheap flight? 25% of our users found flights on this route for $220 or less one-way and $264 or less round-trip.
  • Morning departure is around 94% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 4 airlines serving Boston Logan Intl to Hartford Bradley Intl

Scores according to KAYAK customer reviews

8.1
JetBlue
Overall score based on 19,291 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
7.9
Entertainment
7.8
Food
Airline reviews

Cons: "Couldn't check in online."

Pros: "Nice crew and good price."
Cons: "It's a budget airline: not comfortable - although that is to be expected."

Pros: "Everything except checked bag wait in sd"
Cons: "Bags took too long"

Cons: "Delayed 2 hours for lack of pilots."

Pros: "Direct flight and it was a bit early. Staff was efficient and courteous."

Pros: "comfy seats"

Pros: "On time no issues; great flight attendant"
Cons: "Captain was talkative; TV's didn't work at first but crew reset; bumpy ride; too cold"

Pros: "Fast boarding"
Cons: "Entertainment, comfort, food, crew politeness"

Pros: "The crew could not have been more helpful and pleasant making the delay bearable as they were overtly communicative w all via text, email, and in person keeping is updated! HIGHLT RECOMMEND and will definitely be flying again. :)"

Pros: "Tv"
Cons: "Wi fi didn’t work"

Pros: "The crew was very kind, but the pilot did not inform the cabin what was happening often enough."
Cons: "There was over a four-hour delay to board and 2 more hours on the jetway before we took off. I ended up having to re-route through Long Beach and pay $75 more to get home."

Pros: "The flight was great on time and pleasant staff"
Cons: "Nothing great"

Pros: "Friendly crew"
Cons: "Flight was delayed 2 hours and I never received notification. I got to the airport for a 4:10 flight to find out it was delayed until 6:15 and we didn’t board until after 6:30. Poor communication to passengers. Once on the plane the headphone jack didn’t work because something was lodged inside of it."

Pros: "Nothing"
Cons: "Delayed"

Pros: "On time"
Cons: "Plane was freezing"

Pros: "The whole trip ran very smoothly, and staff were very polite and hospitable."
Cons: "I was disappointed that there wasnt food service on a 6 hour flight. You had to request to purchase food."

Pros: "Short flight"
Cons: "Nothing"

Pros: "Sunset was spectacular. Flight attendant pleasant. She needed ice that was not melted and refrozen!"
Cons: "I would have liked a pillow. For my back. Maybe I should have asked when I boarded."

Cons: "It is very difficult to contact the airline via phone. I had to wait almost an hour to speak to a representative. I was told I could call 36 hours before flight to get seat reservations. They should improve phone service. Otherwise flight was very good."

Pros: "Hassle free"

Cons: "Six hours late, then there wasn’t enough fuel and had to wait for paperwork multiple times. Hands down the worst experience I have ever had. I will not be flying JetBlue again."

Cons: "Super long wait time and delayed 4 times, the last delay being once we were already on the plane and specifically for “Catering”."

Pros: "Crew was great and flight was mostly comfortable for a plane"
Cons: "We were delayed 3 hours (supposed to leave at 7:45 didn’t leave till after 10:30) because a food truck (food only for first class/paying customers of course) broke down right next to the plane and they had to tow it like, an extra yard away from the plane. I wish I got money back or something because I had to pay for extra transportation to get home... Maybe if I had gotten some actual food instead of just snacks and a water it would have been okay, but no."

Pros: "Crew was amazing!"
Cons: "Delay"

Pros: "Great service on the flight."

Cons: "The flight is delayed for more than 5 hours and weather was all good for the whole day (and also good for the city, Orlando, where the airplane came from)."

Cons: "No AC and seat 11A didn't recline"

Cons: "What does that even mean? How can you cancel a flight after you sold it to me? I had to fly to FLL on Spirit instead of Jet Blue to PBI. It was a real hardship because i was traveling with my 6 yr old son and landing at 10 pm an hour from home didn't help. I was refunded for the Jetblue flight but it still makes nop sense to me how you can cancel my reservation several days after I booked it. I am very disappointed. ."

Cons: "It was delayed due 3 hours! Terrible"

Pros: "Free wifi for streaming and texting. Provided substantial free snacks. Good amount of leg room in coach"
Cons: "Could bring my bag on because I was holding suits"

Pros: "ev"

Pros: "Crew were professional"
Cons: "Flight was late. 30 minutes waiting for a gate at Richmond"

Pros: "Ease of Boarding. Free Wi-Fi. Reasonable Seats."
Cons: "No Complaints here."

Pros: "JetBlue never disappoints!"
Cons: "The Atlanta airport security check-in is one of the worse I've ever experienced!!!"

Pros: "On time. Courteous and friendly crew."
Cons: "Nothing"

Pros: "The crew seemed nice and helpful. I appreciate a very decent attempt at free TV and free wifi. The seats are not crazy cramped."
Cons: "We were delayed (by the weather, I think), and the communication could have been a little clearer about the length of the delay. The snacks were okay, but I'd love something other than processed prepackaged salty or sweet stuff. The screens on the seatback headrests were not all in great shape, and I had some issues with the wifi."

Pros: "The movie"
Cons: "Boarding prosses and rude flight attendants tot flight are always late"

Pros: "Being Mozaic and always buying extra leg room"
Cons: "Flight delayed 45 minutes after boarding"

Pros: "JetBlue is always an excellent airline to fly. Always know what youre going to get."
Cons: "The AC was broken or something of the sort, so it was very hot. Made the 6 hour trip extremely uncomfortable."

Pros: "Updates, treatment, professionalism of Captain and crew"
Cons: "Expected supper but it is understandable. It was past time"

Pros: "Good but could improve on food. We need more food, beside that I am satisfied"
Cons: "Service in general, nice plane it's new and large seating spaces"

Cons: "No prior notification of flight cancelation and, or delay. No one to pickup phone calls. Poor Networking and communication."

Pros: "Seats were comfortable with good leg room.. Free drinks was a plus."
Cons: "Significant delays leaving from the gate in Boston."

Pros: "Quick security check. Flight was on time,"

Pros: "Good seats with ample of leg space, good choice of entertainment"
Cons: "Nil"

Cons: "The plane landed at RDU a little early, but we had to wait for a gate and actually de-planed 10 or 15 minutes late."

Pros: "Good snacks Good legroom"
Cons: "Slight delay"

Pros: "timeliness of departure and arrival"
Cons: "earphone jack was static make it unpleasureable to watch the TV. Also couldn't connect to internet"

Pros: "Free wifi"

Pros: "I didn’t like anything at all"
Cons: "They have to add electronic devices or charge plug on it"

Pros: "Nothing"
Cons: "They canceled the flight"

Pros: "Crew on board are great."
Cons: "American keeps canceling and changing schedules. They cancelled flight section and took it out of my itinerary. Then took over 3 calls and 2 hours on hold to fix."

Pros: "Amazing Crew"

Cons: "The flight from Boston was extremely delayed,but miraculasly, the boarding to conecting FinnAir flight 6, took extra 10 minutes, which gave me a chance not to catch it. Though, me and the AA rep., had to cross-run about a mile up and down the escalators at terminal 8 , my baggage was left behind and did not make a transfer to FinnAir 6. At final destination I was asked to file a lost baggage claim. If not the initial flight from Logan, everything should go smoother."

Pros: "Bos to Rome via jfk. Both flights easy in all ways. Grrat first class seat one first flight and quite good bus class on second. New Flagship Lounge a real plus."

Pros: "Ease of boarding with the group numbers"

Pros: "Best landing I’ve experienced recently!"

Cons: "Too cold"

Cons: "Entertainment system went down toward the beginning of the flight. The crew seemed irritable, but that was probably because people were upset about the entertainment system. We had to listen to a loooong speech about their credit card. I, personally, don’t like sales pitches over the intercom in the middle of a flight. Had the movies been working, it would’ve paused during the long speech. Not cool at all!"

Pros: "No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!"
Cons: "Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors....."

Pros: "Professionalism and all time smile of the crew"
Cons: "That there is not TV in the plane"

Cons: "The plane was dirty, the window had a leak, the TV was too far away and the sound system to watch the movie was broken. When the plane is in that poor of a condition, it's time to replace it. F."

Pros: "The flight crew was professional, friendly and competent. They served the dinner as early in the flight as possible."
Cons: "This was a plane with central screens along the aisle, and the airline chose to broadcast a sci-fi action movie with almost constant flashing blue light, and violent action scenes. This was first of all a movie that many people, including me, would never choose to watch, but since it was on the aisle screens there was no getting away from it. It was also unsuitable for children, even without sound. But mainly, I object to the showing of any film in that situation - only aisle screens available, and on a night flight where most of the passengers are trying to sleep. I was awakened several times by the flashing lights. Other things: one of the bathrooms was not very clean, and the plane felt like the usual cattlecar, with just 3 seats on each side of the aisle, which is unusual and unpleasant for a transatlantic flight."

Pros: "The boarding was fast, the flight was faster than expected too, crew was very efficient and friendly."
Cons: "Space between seats too small, breakfast not good, too far inside the plane... Not so happy of the company rules : whatever you want to change, it will cost you. I suppose it's the way to keep flights cheap, but it's not fair to pay if when you arrive first, you have to pay to change for another seat... One free luggage of 23 kg when you cross the Atlantic is not enough..."

Cons: "None"

Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."

Pros: "Good service from crew members"
Cons: "The flight was delayed for 2 hours"

Cons: "This is our honeymoon! Every single blessed thing you sent said British Airways, but it was really American. Ended up at wrong terminal. Staff uncaring, plane cramped, seat reservation not honored. The worst. You will be getting a letter on your deceptive practices and I am going to bury you on social media. Kevin Howard"

Pros: "Everything was smooth and organized. The flight even arrived early. Friendly crew and comfortable seats with extra leg room (but these were too expensive). Food was quite good for airline fare."
Cons: "Fee for more legroom."

Pros: "The flight was very smooth and the crew was so friendly!"
Cons: "It was an older plane and it felt a bit cramped."

Pros: "Wine"
Cons: "No tv's for such a long flight. One tv on the ceiling every so often does not qualify for entertainment.. flight was delayed for 3 hours. Never American Airlines again"

Cons: "No wifi or any video"

Pros: "We arrived safe."
Cons: "The plane had been on the ground for 6 hours prior boarding time, yet we leave until 1 hour late. Waited for the food to be loaded and then waited for paperwork to be signed. Really?"

Cons: "American Airlines made me check my carry-on luggage, despite there being many open overhead compartments visible on the plane."

Pros: "The flight was on time and the crew are nice with the people"
Cons: "Too crowded not able to take my other luggage on board."

Cons: "It was an hour + late. A trip I took from Washington two weeks before was late in both directions."

Cons: "Gate personnel was not as accommodating. Didn't seem like they wanted to help."

Cons: "I was supposed to be there right now, but I'm still waiting in Chicago for my connecting flight to Dayton that was delayed."

Pros: "All good - with every aspect of the trip."

Pros: "Loved the people, very friendly and accommodating. I sat in first class and felt very comfortable."
Cons: "I think needing your own device for entertainment is awful then having to pay rental fees, even if you're in first class."

Pros: "Crew was nice including those helping with boarding."
Cons: "Difficult to recline chair. Limited snack options. Landing was a bit rough."

Pros: "Like I said before nice early boarding."
Cons: "No problem"

Pros: "The plane was not full"
Cons: "Booked Brittish Air, got American. Plane delayed, no wifi, TV screen could not be seen from seat. No control of TV. Plane seats old & uncomfortable. Paid a premium price for a sub par experience."

Cons: "The delay"

Pros: "Plane wasn't full"
Cons: "We booked on British Air, but got American Airlines. Something I didn't realize. I don't like Amercan Airlines! No internet, no tv. Only overhead tv too far away to see from my seat and no choices Old plane"

Pros: "No turbulence Efficient"

Pros: "Nothing, didn't take the flight"
Cons: "Multiple flights being cancelled and the staff was not helpful in finding alternate flight or transportation to complete my travels. I booked a car and drove the last portion of my trip to ensure I would make the funera I was flying out for. The staff could not confirm that any of the flights would not be cancelled. I spent more money on a car rental than the whole flight together. This was the worst experience I have ever had flying giving the flight crew at check in had little to no information and was in willing to assist with alternate means of transportation."

Pros: "The flight crew was pleasant and the flight was smooth and on-time (both departure and landing)."
Cons: "The seats are *tiny* and cramped. The aisle is so narrow that you can't roll a standard sized rolling carry-on suitcase because you're constantly catching on the seats. The 'entertainment' is the old-style 'everyone watches the same thing on tiny monitors' as opposed to seatback monitors."

Pros: "Got there in one piece"
Cons: "Left late. Ran out of food before all were served. Cabin staff were weary and more attentive to each other than the passengers. With us packed in like sardines,American maintains it's reputation as the Greyhound of the air. Next time Jet Blue."

Pros: "The new seat covers with bendable headrest, great service."
Cons: "It have personal televisions. I know that's a luxury but it helps make long flights more comfortable."

Pros: "Friendly staff at the gate, also the crew as goodl"
Cons: "Don't need 2.5 hours delay to start my vacation. We finally checked in at our hotel at 01:00am....."

Cons: "Flight was cancelled due to weather and AA was very unhelpful finding accommodations, even finding our luggage."

Pros: "Good crew"
Cons: "Hardly any food options, don't accept cash for food or drinks, over all uncomfortable flight."

Pros: "had onboard in seat entertainment. Mostly TV shows but not bad."
Cons: "Center seat, group 3 boarding, poor seat spacing in coach."

Cons: "The flight landed about 30 minutes early. We spent one hour on the tarmac waiting for a gate, resulting in us being late .. compromising many with tight connections."

Pros: "30 minutes early in Dallas,"
Cons: "Cabin where I sat was way too warm"

Cons: "Changed equipment and my aisle seat went to middle seat with no advance notice"

Pros: "The flight was only ten minutes late."
Cons: "Gate 35x at National just doesn't work. A woman fell on the ice trying to get to the shuttle bus, on which we sat for a long time before leaving for the plane. After a chaotic boarding, the plane sat around as the flight became late, and the pilots gave no explanation for the delay or hint of when we might take off."

Cons: "Everything about it was terrible. So late we nearly missed a legal AA contection. No USB or WIFI as promised. Rude staff."

Pros: "The extra legroom for economy plus seats"
Cons: "The food was tiny and not good"

Pros: "The crew and the entertainment were excellent."
Cons: "The seating area is very tight and the aisles were extremely narrow."

Cons: "Serving something substantial to eat would be nice."

Pros: "The flight was smooth and the crew was nice."
Cons: "Everything was good."

Pros: "Salmon and rice."
Cons: "Tvs not working and staff pretending as if they would fix it but actually the problem been going for a while with that airplane. The pizza should not only be a vegetarian one ."

Pros: "Everything went smoothly. Only a couple delays."
Cons: "The ease of travel."

Pros: "Flight is a quick and easy one."
Cons: "It truly bothers me that during pre-board, United says, "if you have a disability you can board now." Who would want to be the person moving forward to board? Southwest says something to the affect of "if you have a pre-board and need a little extra time." Maybe they could change their verbiage to sound a bit more like we're in the 21st century."

Cons: "The food was terrible."

Pros: "Full flight, we got on smoothly and took off on time. The plane was clean and the pilots during abbouncekents were easy to understand and funny."
Cons: "I had to wait over 1.5 hours to use the bathroom because of the food and drink carts. The flight attendant would not let me use first clsss and told me I had to wait. That was way to long to make someone wait."

Pros: "Typical intercontinental flight in coach. Plenty of movies to watch, bin space and comfortable enough seats."
Cons: "I have a severe food allergy and despite requesting and confirming my special meal multiple times I was only offered a banana for the entire trip."

Cons: "Honestly, I am not a big fan of United right now and their airline policies. The flight was delayed for a hour. But at least I wasn't dragged off the plane or stuck in 95 degree weather for 5 hours."

Cons: "The bathrooms were dirty out of toilet paper. The food was mediocre at best. The delight wasn't delayed hours and no one informed us about the status at any point in time. Overall I did not like airchina and I would not choose them again if"

Pros: "Nothing at all"
Cons: "How they wouldn't even hand out a cup of water to anyone....."

Pros: "Nothing"
Cons: "Our plane departed on time, 6:05 AM. About 6:40 A E turned back towards Boston. There was a problem with the wing. It got repaired. We deplaned. And waited. And waited. Then we needed fuel to be removed. And we waited. And waited. Then we got back on board, got to the runway, and the RIGHT ENGINE didn't start. So they tried to repair it, couldn't (didn't want to fly on that old, broken plane anyway at this point), and we had our flight canceled. All told, I spent 10+ hours at Logan Airport. It was an absolute disaster."

Pros: "nothing"
Cons: "they have the worst customer service."

Pros: "delayed"

Cons: "Our flight home we couldn't land in Chicago due to storms and diverted to Madison. Sat on Tarmac 2 hours and some passengers from Madison allowed to end journey there. We had to wait for that approval and again had to wait for their luggage to be removed from the plane. My opinion is let them disembark but not the luggage. It was too long to be in that plane"

Pros: "It was a comfy plane ride."
Cons: "I liked everything."

Pros: "Crew was helpful, professional & kind."
Cons: "Flight was delayed due to air traffic control issues so I only had 40 min layover to get to my next gate. Also when we arrived we were on the ground for a long time before we could pull up to gate to unload. I have a 3 yr old & 5 yr old & had to run to make it. We made it but luggage didn't. My first luggage was delivered quickly, the 2nd luggage arrived 3 days after we arrived home."

Pros: "refund"
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."

Cons: "Unreliable wifi."

Pros: "Crew friendliness"
Cons: "Boarding was a mess with an adjacent gate exiting at the time of boarding creating a melee of people crossing queues. You have a carry-on baggage policy - stick to it. I wasn't carrying any roll-ons or large items but many of my fellow passengers were carrying multiple items in the hope of either getting them on or having them checked for free. Complete shambles with later boarders running up and down the aisle trying to fit their carry-ons into overhead lockers. Solution: Enforce one item only; Apply free checked items at the gate early. Apply a fee for items that don't fit and were not offered up for checking."

Pros: "Boarding was consistent and timely"
Cons: "Older, worn interior, especially if seats are pushed back"

Pros: "Getting off the plane"
Cons: "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."

Pros: "Did get last seat in business class!"
Cons: "The seat assigned online not valid because of change of equipment. Did result in upgrade to business. Very happy outcome."

Pros: "Broading was seamless"

Pros: "Very satisfied."

Pros: "I liked how the flight attendants treat people in this flight. Thank you all."
Cons: "I didn't like how long the flight was, but that is not up to anyone to decide. I liked my stayed in the airplane."

Pros: "Crew was very nice."
Cons: "Plane aisle was a tight squeeze with carry on bag plus seats were very close together, and I'm a small person at 5'1". Otherwise flight was good."

Pros: "Instead of a 4 hour layover in Denver, I was easily able to get on an earlier flight to slc thank you to such a wonderful front desk agent. Even the crew members on board were so pleasant you could tell they truly enjoy their job and want to make for an enjoyable flight. Thank you United!! Will be flying with you again!!"

Pros: "Old plane, no plugs, no in flight movie, didn't even offer complimentary snacks. Had to pay $10 for a snack box on a 6 hr flight. Completety unacceptable that on such a long trip, they offered no complimentary food, no movie, and although they offered "entertainment" on personal devices, you needed to download the united app to watch on your personal device. But wait, NO PLUGS??. So basically your phone / ipad battery will die 1/2 way through the flight and then you will have no way to use your phone after you arrive at your destination. Way to go united. Your corp execs should be ashamed for making you the worst airline with the highest prices."

Cons: "United has stripped away every element of customer service. We had to tag our own checked luggage. They were unable to even try to seat me together with my toddler child who was seated alone. (Age 3). We scanned our own boarding passes to board. As I boarded with bags and 2 children, 4 flight attendants stood watching and said "make sure you don't hit anyone with your purse as you walk down the aisle". No one offered the slightest help. The flight attendant would not take my trash because she said a diaper had to be disposed of in the restroom. (We were not allowed to stand bc of turbulence.) When I played white noise to soothe my crying lap child, the flight attendant told me I would have to use headphones (which is impossible on an infant.) I won't fly United again."

Cons: "all the televisions were going on and off, on and off, doing this thing that said "searching" and they would go black, and then turn on again in a sequence that I can only describe as a blinking Christmas light pattern all over the plane. It gave me a huge migraine, and the woman next to me covered here TV with a scarf that barely blocked out the light in her face. It was extremely distracting and I couldn't even nap."

Pros: "Flight from hell!! Delayed originally for one hour, then two hours air traffic control issues, then delayed three more hours due to engine trouble because of poor quality maintenance on the aircraft. Flight crew just went through the motions like automatons. What little food choices were available were terrible. Absolutely no leg room on flight. Should have used a bigger plane for a non stop transcontinental flight. I will NEVER fly United Airlines again!!!!"

Pros: "The United personnel were amazing after I openly expressed why I'd hoped to get the ticket money; a friend is losing her battle to cancer and I will need to be in Boston this winter for her celebration of life. They were kind, real, comforting and wished they could have accommodated me to help fund this sad journey."

Pros: "I liked it was steady and smooth for the most part. Good service and entertainment."
Cons: "On the way back, last 20 minutes made me feel nauseous and the return flight also didn't have T.V."

Pros: "Getting home"
Cons: "4 hours in line to get my tickets changed 6 hours on hold to talk to a rep No available flights for 4 days when canceled due to weather Very disorganized staff in Boston no one knew where to go"

Cons: "Crew member that was boarding us promised my bag was on the plane but, it wasn't so it got lost."

Pros: "Arrived early. Friendly crews. :)"

Cons: "I'm used to quality service from JetBlue and Virgin America, so this was awful. Nothing was free--not even peanuts! I got a tiny cup of coca-cola for free and that was about it. The staff was curt and not very friendly, the flight was long and uncomfortable, and there was absolutely no on-board entertainment. For a $300 flight that normally costs $150 with other airlines, I don't know what I'm paying for."

Pros: "4 hours delay???? Are you serious? Compensate my time and all I lost"

Pros: "Please address the lax enforcement of one carry-on and one under-the-seat bag/passenger."
Cons: "Overhead compartments were full by the time I boarded so my bag was taken and tagged, as was several other passengers. I noticed upon arrival in Hartford that several passengers had 2 bags in the overhead compartment and their coats as well. If you have a policy of one carry-on and one under-the-seat/passenger, why isn't this enforced? It is not fair to the Group 4 and 5 passengers that there is no room in the overhead compartments and they are forced to relinquish their bags. Furthermore, this results in them having to go to the baggage claim area and wait for their carry-on. This added a half hour to my time and my ride had to circle the airport waiting for me to come out."

Pros: "Very unforgettable flight and very late on all flights. 4 out of 4 flights late!"

Pros: "Flight was on time. Staff was polite. Everything ran smoothly for a busy holiday."
Cons: "N/A"

Pros: "Initial flight was awesome and on time."
Cons: "N/A"

Pros: "The flight attendants were friendly"
Cons: "The tvs in the head rest pretty much did what they wanted"

Pros: "The only thing I liked was the flight attendant. He was very cheerful."
Cons: "Four flights were being called at the same time through the same gate A1A, Kansa, Detroit, some college flight and Hartford. The terminal was so packed I almost fainted. Need to improve the sound quality of microphones when calling flight numbers it Was too low and I arrived at my destination 20 minutes late even though my flight was on time."

Cons: "I suppose you are fully aware of what you are doing to passengers with the absolute packing in of the seats to maximize profits, the sub-standard "food" service, and the lackluster entertainment offerings...But thank you for the chance to spell it out for you. It could not have been a less comfortable, less enjoyable experience. Won't be flying United anytime soon. Feel free to use my first name when you post this review ;)"

Pros: "The crew was very polite, and friendly. The plane was new, clean, and mostly comfortable"
Cons: "I couldn't get wifi to work, and I do not like how the fees for wifi are deeply hidden. I prefer direct honesty when it comes to fees. It seemed that the cooling system was not working, and things got a bit stuffy."

Pros: "Great flight. Comfortable seats."

Cons: "I've watch video's about the company and it was nothing like what I watched . Our flight was great the staff was great and i will be flying with you guys in August !!!"

Cons: "Seat was very uncomfortable. Felt like a bar in the middle of my back."

Pros: "but reach destination 45 min.early"
Cons: "late by 2 hours"

Pros: "Nothing!"
Cons: "Everything!"

Pros: "Price"
Cons: "Check baggage line"

Pros: "Awesome flight!! Seats a bit uncomfortable so gave 3 stars, food expensive not un usual seems the same on most flights where food isn't free. Overall awesome staff and flight!!"

Pros: "Seats were comfortable and it was nice to have trays"
Cons: "The blonde woman doing all the announcements was rude"

Pros: "I like the cheap price of the ticket, Spirit charges for each bag. We paid over$200 in luggage fees! Then they charged us for $3 for a can of soda! Never again."
Cons: "I like the cheap price of the ticket, Spirit charges for each bag. We paid over$200 in luggage fees! Then they charged us for $3 for a can of soda! Never again."

Pros: "Boarding was efficient Price was reasonable Flight boarded and landed on time"
Cons: "Leg room was tight Wish the people at the gate were a little more friendly"

Pros: "Friendly funny staff . No issues!"

Cons: "Just don't fly spirit if you can avoid it - its just awful. My fight was cancelled (due to weather, which is fine) but crew was rude and not helpful."

Pros: "Fast boarding and upgrade to the front seats"
Cons: "One of stewardess had poor customer service skills as she yelled at me to get off the phone instead of kindly saying that phones should be put away now. We were still at the gate ."

Pros: "nice new plane, Staff was great. Flight was on time getting me home."
Cons: "flight was way overbooked. No one wanted to get bumped. flight was hour late because we had to switch planes. first of many flights I've taken over 40 years that I saw that cluster####"

Pros: "N"
Cons: "Mutliple flight cancellations. And the wont refund even 50% of the initial amount paid. I will never fly with this company in my whole life."

Pros: "The staff was mediocre. They weren't rude but weren't particularly helpful."
Cons: "Delayed flight, poor communication, charge for everything, uncomfortable seats."

Pros: "I liked how easy it was to book the flights and how I got to pick which ones worked best for me"

Pros: "The poorest airline in regard to all the above on the face of the earth."

Pros: "Very professional, the captain moved things along and it was very organized and smooth."

Cons: "most uncomfortable seats EVER. No place to sit waiting to board. Will never fly Spirit again."

Pros: "Nothing"

Cons: "Seats so uncomfortable"

Cons: "Their pilots had been on strike for days. They kept us waiting at the airport on my return flight for three hours before telling us the flight was cancelled. They should have started rebooking us on other flights as soon as we got there. By the time they cancelled the flight all the other airlines at the airport were closed. They told us they couldn't help us and we would have to call their 800 number. I was on the phone for 3-1/2 hours on my outgoing flight and didn't have that much time for this flight. They didn't care at all about their customers. In the end it cost them more because they put us up at a hotel for the night and gave us a meal voucher."

Pros: "Superb airline service"
Cons: "Abysmal Kayak service. Very poor website design."

Pros: "Great price...decent comfort... left on time and arrived 30 min early. No snacks/wake up meant a good relaxing flight with a nap."

Cons: "Delayed, on take off. Long time getting luggage after flight. Everything cost money even water."

Pros: "On time"

Cons: "I'm only 5'6" and my knees were jammed into the seat in front of me... wildly uncomfortable."

Pros: "Barbara."

Cons: "Flight delayed an hour AFTER having boarded the plane."

Pros: "Nothing."
Cons: "$55 for a carry on?? You're killing me. Extremely close quarters seating. No food or water. No way is this a better deal than a jet blue once you add in all the crazy hidden costs."

Pros: "Everything was on time and pretty easy"
Cons: "I paid about $200 on extras (1 carry on, 1 Checked bag and a sit plus snack money...) thinking is the lowest fair.. WRONG! always add $200 extra :( Oh! an you can't recline the sit so is pretty uncomfortable for a long trip..."

Pros: "The ticket agents were very professional and courteous, they informed us of the status of the incoming aircraft, so we were informed about the flight being early and upgrated to the front of the aircraft to balance out the plane which was half full."
Cons: "No water to drink, a small bottle would have been nice for every passenger."

Pros: "nothing"
Cons: "$55 for a carry on bag is ridiculous, charging at all for a carry on bag is ridiculous"

Pros: "Didn't live up to the negative expectations I read in reviews."
Cons: "No complimentary snacks. That's what people look forward to when they fly."

Cons: "Always delayed, always."

Pros: "The crew was nice no complaints with them ."
Cons: "I didn't enjoy the 5 hour delay !"

Pros: "They did give me a sick bag for free. Correction: they did give me a trash bag to use as a sick bag for free...."
Cons: "Not sure why the tray table were so small, basically enough room to hold a drink or write a cheque... The seats do not recline so a bit uncomfortable especially on red eye or longer flights. Flights almost always delayed. Baggage fees, fees for everything. No complimentary refreshment."

Pros: "Nothing unfortunately"
Cons: "Terrible customer service- there was no one at the desk to check in at Boston Logan. I was in a line of about 5 people, and after 20 minutes a group of employees finally shuffled out and one of them was still eating food out of a cup while "getting ready to open", as he told us. He was inconsiderate and rude when telling me he wouldn't check my bag early, and also informed me with a smirk that my flight was delayed 3 hours as well. No explanation. The rest of the customer service I experienced from the gate attendants and flight attendants was apathy at best- a far cry from the service I've received with many other airlines. My flight home was delayed an additional hour, and upon boarding we found out this was due to "our plane" being used for a different flight. I guess I didn't think that a smaller airline would have so many issues, but I was disappointed almost every step of the way. The website had multiple issues while I tried to navigate the process of adding a suitcase & choosing a seat, and I wasn't able to get my boarding pass printed at home and had to sign back in twice because there were website errors. We landed a half hour early on the way to Boston, but had to sit on the tarmac for exactly a half hour because there are only two Spirit gates. Once landed, we also waited a half hour for our bags at the carousel. Maybe one of these things would go wrong with another airline, but I've never had so many in one trip. I had heard some negative reviews about the airline, and thought I'd give it a shot, but never again. I'd rather pay more money up front and fly with Delta than be miserable the entire time I'm en route somewhere."

Cons: "The nickle-diming of the fares,the long winded check in process, the most uncomfortable seats that I have EVER had the displeasure of occupying, the absence of tray tables or seat pockets and the fact that you had to pay for any beverage or cheap snacks. Not to mention the 2-1/2 hour delay with no explanation. I will never fly them again and will make sure everyone that I know will hear of my experiance along with all of my social media. I could have flown Delta cheaper in the long run and in the future will book with more reliable,up-front airlines!!"

Cons: "I find this company to be a con .. when I pay $54 for a flight, only to get to the gate and told I need to pay $57 to carry on my luggage, it feels like I'm being hustled by a street merchant. Its unfair, it doesn't seem ethical, and I'll never fly them again. SO cheap, that they pulled this tactic, and its a shame Kayak does business with them, gives you a bad name as well. Honesty is everything, this company is an F-"

Cons: "Spirit nonstop flight 616 from BOS to MSP on Tuesday July 26 was delayed for 4 hours due to mechanical problems with the plane, which was at BWI trying to depart for Minneapolis. Customers in Boston had to wait for it to be repaired in Baltimore and then flown to Minneapolis and THEN come back to Boston to pick up passengers. Scheduled departure was 7:42pm which got delayed four hours to 11:42pm resulting in a 2:20am arrival at MSP. Problem: At no time was this four hour delay announced over the loudspeakers to those waiting in the gate area, nor were there any options announced for those who could have returned home and flown the next day. Spirit did send email or text updates, but for those customers without cell phones or service, there was nothing. If I'd known, I could have gotten a good night's sleep at home and flown out the next day. Instead, it was four hours of tired adults and children waiting while restaurants and shops closed down with no updates announced. I don't mind the 'no frills' style, but Spirit"

Pros: "Flight time was good. Pilots were good and flight attendants were good."
Cons: "Flying out of Logan on Friday evening, there was a delay of over 90 minutes. All we got were lazy explanations by the attendants on duty. Nobody seemed to care. Flying out of Baltimore on Saturday evening was a complete nightmare. Flight delay of over 5 hours. No serious apologies were given. had to miss my sat evening appointments in Boston. I don't think i will ever use Spirit Airlines again."

Pros: "Flight was on time. Price was excellent. Seats were comfortable."
Cons: "Next time I will bring some reading material."

Pros: "they moved the flight from 7 to 9.40 and canceled our flight not communication"
Cons: "the worst airlines ,,,,Never never and never again to fly with them errrrr ..."

Pros: "New cabin interior."
Cons: "Large baggage fees, not clearly disclosed in advance."

Cons: "I hardly ever write reviews, and fly at least a few times a month - but this experience may take the cake for most concerning I've ever been on. A 9 pm boarding time became a 12:30 boarding time. Our flight was continuously pushed back for a maintenance issue. I was standing next to someone who had been traveling for 14 hours thanks to a flight that had been pushed back several times and then canceled. There was no management present and only one person with little to no information about the issue at our temporary gate (an American Airlines gate with a plastic sprit sign propped on the kiosk). I was sent 2 emails earlier in the day- one that urged me to arrive 2 hours early because lines at security have been longer than normal, another that claimed mt flight was delayed but I was still on the hook to be present for my original takeoff time. if they managed to get their act together - I certainly had to be there ready to go. The manager that was able to change anything about the situation was unreachable, the only recourse to try and change anything / request a different flight etc. was a help email address where you wait 72 hours for a response. After we all board the only friendly helpful voice was from the pilot who told us the issue was that the plane we have boarded had a part broken that wouldn't let the engine start without outside help - and still we were taking this plane with known engine problems to our destination. The flight attendants hid in the back, barely making eye contact. We've now been on the waiting for 3 hours, at least 2 hours of this time where the every shop and restaurant at airport has been shut down and you can't buy food or water. We are waiting for takeoff on the plane for over 30 minutes and the flight attendants are literally no where to be found. I have never been stuck that long without even an offer for a glass of water or mention of progress toward take off staff usually go out of their way to be nice and helpful especially if there are problems, which we all know at times are inevitable. We landed at 2am. - overall it was one of the most disorganized flights I've ever taken. There are obviously some big issues at spirit air that trickle down from upper management. We were issued a $50 voucher for our trouble, but honestly they can keep it. I won't be flying with them again even if they're prices seem low (until they nickel and dime you for every single service, bag bigger than a purse, even help at the desk to print your boarding pass?!). Be warned the low up front cost is hardly worth the gamble - go with a more compitent airline."

Pros: "Quick boarding"
Cons: "$55 for carry-on, $4 for snack, no entertainment, no Internet, no reclining seats"

Pros: "Well was great. I enjoyed flying with Spirit. Their flights very nice and heavy. When you are up there you feel good. No fear. A friend told me he does not like Spirit, but when I try it from Dallas TX to Boston Logan it was unique trust me. Give a try and witness what I am saying. Pretty much great."
Cons: "I like everything"

Pros: "Quick boarding, arrived at destination early."
Cons: "One of the flight-attendants went on a 20-minute diatribe about her poor life decisions."

Pros: "Nothing. A truly horrible experience."
Cons: "Deceptive pricing, with hidden fees everywhere. Inflexible response to flight cancellation. Overall incompetence at running a serious airline."

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COVID-19 information

Safety measures for airlines flying from Boston to Hartford

Airlines flying from Boston to Hartford have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters

Mandatory masks

Masks required on board, masks provided

Social distancing seating

Middle seats unavailable to book

Pre-flight testing

Testing for antibodies, testing for symptoms

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