Daily cleaning, installation of cabin HEPA filters on flights from Boston to New Jersey
Delta, American Airlines and JetBlue have all waived their change and cancellation fees on flights from Boston to New Jersey. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights from Boston to New Jersey.
The cheapest ticket to New Jersey from Boston found in the last 72 hours was $14 one-way, and $34 round-trip. The most popular route is from Boston Logan Intl to Newark, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $14.
American Airlines flies most frequently to Newark from Boston Logan Intl. In general, Azul, JetBlue and Emirates fly the most to New Jersey.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to New Jersey.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New Jersey is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New Jersey with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New Jersey up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "On time and smooth travel"
Cons: "Nothing that I can think of"
Pros: "Being spaced out from other people flying"
Cons: "Return the vegan options to Jetblue"
Cons: "Maybe Food? I don't say during the COVID19"
Cons: "Couldn't check in online."
Pros: "The crew did a good job on the short flight."
Cons: "Second delay on this trip, but at least it was ONLY 2 hours this time."
Cons: "Information on delays, accurate information on where our bags were, offer to help short missed connections"
Cons: "Fuel and Gas Smell in the airplane, not sure is it leaking somewhere when it departs."
Pros: "The delay"
Cons: "Don’t be delayed"
Pros: "The crew was great! Excellent service!"
Cons: "Everything was great"
Cons: "Jetblue always has issues with their planes-this is the 4th time I have had a Jetblue reservation and I had to jump on another flight at the last minute because we were not being kept informed of whether the mechanical issues were going to be able to be resolved. Really disappointed in Jetblue"
Pros: "Boarding process was smooth, and attendants were kind and entertainment system seemed good."
Cons: "Attendants could allow passengers to use extra leg room seats if they are empty once in the air. Would be great if the default setting for the screens was OFF."
Pros: "Crew was very friendly, on-boarding was easy and fast, everything was clean, and there were nice touches like a sleep mask and ear plugs on every seat."
Cons: "The leg room was better than in other flights, but that's not saying much and the seats were very uncomfortable and for such a long flight, it was deeply uncomfortable overall. My knee joints still hurt two days later."
Pros: "Nice crew. Safe flight"
Pros: "The crew was great and polite."
Pros: "Extra space seats. The crew. The food. The landing! Pre-board bag check at gate - asking for volunteers."
Cons: "The cabin temp was too cold. The entertainment was awful."
Pros: "Short flight"
Pros: "The aircraft was clean and comfortable and everything went official"
Cons: "The film did not work"
Pros: "Crew was amazing!"
Cons: "connection in jfk was much too tight"
Cons: "Luggage claim was not correct. We were given wrong carrousel number. Our luggage was at carrousel #6, but we were directed toward carrousel #2, even the help desk person was saying “luggage would come to carrousel 2”. It was a big hassle. Fortunately, my next connecting flight is after 6 hours."
Pros: "I like only 1 thing wi - fi is working good."
Cons: "I don’t like anything. It’s a worse airline ever i take I would like to suggest never ever fly with jet blue . I go through so many problems so rude employees working at help desk . Especially steven he said he is supervisor then he says he is only shift leader instead of helping he just talking so mean guy . This is really a big story i try to put in small words ...i fly with them on march 2nd LAX to JFK my finale destination is amritsar in India because of their fault i miss my next flight . The lady help me in morning she is very mean i wanna talk to supervisor she say I’m supervisor but she is only shift leader.i forgot her name . When steven told me he is supervisor i was like"
Pros: "My connecting flight was delayed and I had to fly into a different city to avoid being overnight in an airport."
Cons: "Television need to be fix"
Cons: "Delayed over 4 hours..missed connecting flight.."
Pros: "Food, music, weather"
Cons: "The people always asking you to buy things on the street they were annoying"
Pros: "Always great!"
Cons: "limited choice for snack and very small portion."
Pros: "I liked nothing"
Cons: "I didn't like anything"
Pros: "Did not travel. The plane didn t takeoff."
Cons: "Had to reschedule the flight because it was delayed. With these delays, we would have certainly missed our connecting flight and ended up stranded at JFK."
Pros: "Great service on the flight."
Pros: "The crew is courteous to us. We had a delay flight but theymade sure that we are all informed and guided."
Pros: "2 hr delay very rushed boarding"
Cons: "C above"
Pros: "It was fine"
Cons: "It was fine"
Pros: "Managed to switch me and my luggage to an earlier flight. Great service!"
Pros: "I love flying jet blue because of the efficiency with boarding, the snacks, ease of flying on the east coast, non stop flights, and movies and entertainment on the plane."
Cons: "My flight was delayed because the radio was not working. They tried to reset the plane /computers but it didn't work and they needed an electrical engineer to try to fix it, but it seems it was more complicated so they had to deplane us and put us on a new plane. They handled everyone that has connecting flights really well and the rest of us going to JFK they let us board the next flight. Overall it was okay and out of control of anyone."
Pros: "Free wifi when I got my bags and was headed out of the airport. I had to order an uber to the wifi helped"
Pros: "Welcoming friendly staff. No fuss boarding."
Cons: "Seat isn't that comfortable. Headrest isn't great."
Cons: "the coffee was very bad .A decent cup of coffee can make someone's day start on the right footing."
Pros: "Excellent service"
Cons: "Too long flight time I noticed the plane speed was 440 MPH most of the time. This may be the first flight I sat which was flying this slow"
Pros: "Original flight was delayed 2 hours was luckily able to get on standby for another flight with no help from kayak or jet blue."
Cons: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."
Cons: "Delayed 3 hours, missed connection to Manchester. 2 seniors, 2 adults, and 2 children 9 and 7. (One of the 6 was a young girl traveling alone and was crying, so I insisted that she stay with us. CaThey wouldn't accommodate us for the night, said there were no hotels available. Found something on our own, had to pay out of pocket plus cab fare to get there. Cab driver said we would have to use the GPS on our phone because he didn't know how to get there. Our luggage was locked up at Thomas Cook and no one would be available. We are wearing the same clothes, no medication, etc. They rebooked us on a flight at 10:00 pm the following night. It has been a nightmare! Very disappointed in Jet Blue. I also bought insurance through Alliance and they said I wasn't covered."
Cons: "no real alternative was given for the missed flight due to weather. No body knows where is my luggage"
Cons: "Filght ( Jetblue )got delayed by 3 hrs from Boston to Newyork , and travel got postponed to the next day due to this and rescheduled in Qatar airways. There was lot of inconviniences, time losss and personal adjustments occured along with the financial loss due to the change of travel date."
Pros: "Comfortable seating and good entertainment choices."
Cons: "Weather delays had us waiting on the tarmac for over an hour to take off."
Pros: "I had a very troubling encounter with a JetBlue employee at the ticket counter - BWI Airport. Specifically, when I approached the tick counter and asked if there were any flights going to Boston (03/12/2017), I was told by one if the ladies No more available flights to Boston (with a pleasant professional smile); from which I accessed the Kayak app ND discovered there were additional flights, wherein I proceeded to purchase a ticket. Once I obtained my confirmation from the JetBlue website via Kayak, I returned to the ticket counter and noticed the employee who gave me the false information left the area and did not return. I find this encounter troubling. The act committed by the unnamed employee indicates their are employees that feel empowered to commit deceitful acts."
Pros: "Good but could improve on food. We need more food, beside that I am satisfied"
Cons: "Service in general, nice plane it's new and large seating spaces"
"This was the Delta Shuttle flight (operated by Republic Airways (therefore not a mainline flight)). The crew was exceptional in expediting boarding, accommodating customers, and politely dealing with “difficult” passengers (don’t be that passenger - it’s a 40 minute flight). Great flight overall."
"It was hard to hear the PA announcements for boarding. Maybe also post the info on the screen? Or allow the attendant to pull down his mask when speaking into the PA system?"
"Lots of delays. Armrests are not big enough for two people."
Cons: "Very comfortable flight!"
Pros: "Seat very v=comfotable"
Pros: "Plane was new and equipped"
Cons: "In first class we had beef jerky for breakfast"
Pros: "Sanitized, open middle seats, comfortable"
Cons: "We were stuck on the tarmac for 40+ minutes due to our gate being blocked by another plane. We almost missed our connection and had to run through the airport with our luggage and the staff at our second gate yelling “hurry up” at us like it was our fault."
Pros: "Friendly crew"
Pros: "The flight was on time"
Cons: "too crowded"
Pros: "Great crew."
Pros: "Everything! the best part was that the they kept the middle seat empty!"
Cons: "For some reason, we were asked several times for Passports. This didn’t make any sense since we are US citizens with drivers license. They even had TSA talk to us. This has to be fixed. Otherwise, Delta experience was great."
Pros: "Don’t go overboard"
Cons: "Good for now"
Cons: "Top carrier"
Pros: "Well organized and easy to check in."
Cons: "It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly."
Pros: "Was boarded promptly"
Pros: "this is the airline"
Pros: "You know what you are getting with Delta"
Cons: "The economy seats were really tiny, this made the flight fairly uncomfortable"
Cons: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."
Pros: "Seat was comfortable and I got extra Biscoff Cookies"
Cons: "Great trip"
Cons: "The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash."
Pros: "Good entertainment options."
Cons: "Only water and coffee available. Flight had been delayed over an hour."
Pros: "Smooth flights and in time. Everyone is so nice. True professionals"
Pros: "The crew was nice, the flight was so short, there was little interaction with them."
Cons: "Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin"
Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"
Pros: "Everything was great. Has nothing to do with the airline, just rough weather."
Cons: "The stewardess could come around more. Just twice. Once for food. Once for trash. Just me tho"
Pros: "nice crew"
Cons: "terrible seat comfort, late departure due to airline’s booking problems"
Cons: "Delays due to Democrats not making deal"
Pros: "Good service this morning"
Cons: "All good"
Pros: "We left early"
Pros: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Cons: "Seats are always hard on long flights."
Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"
Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
Cons: "Tray table was broken, I was downgraded from Comfort plus to main cabin after a plane swap with no mention by anyone and no compensation. Flight was delayed 45 minutes because a flight attendant was running late and then to top it off, at the end of. The flight the attendants blocked anyone fromaim cabin from leaving until all of first class had departed, even when no one was coming they still Blocked it off. This is a practice I have never seen on delta and haven't seen in aviation in almost 20 years in the US"
Pros: "What I liked was getting to my house."
Cons: "The air-conditioning was extremely cold; on the positive side, I was given a blanket. The plane did not have any kind of tv screen in which to watch films or programs. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta."
Pros: "Leg room and seats are very tight and I'm a small person."
Cons: "Coach class is very crowded."
Pros: "Cabin crew and captain were great."
Cons: "Don't like how you don't get your seat assignment until you get to the gate. I was given the window seat in the very last row for a 6 hour flight, quite uncomfortable. I could've booked another airline for a similar price and picked the seat i wanted at booking. They ran out of food choices by the time they got to the last row, so we were given whatever was left. Delayed because one of the bathroom doors wasn't working, 30 min later still wasn't fixed and ultimately they decided to go without it."
Pros: "Your entertainment system is fabulous!"
Cons: "We purchased a direct flight from Boston to Tampa. We paid extra for the convenience of a direct flight Our flight was changed without notification to a connecting flight that was leaving 10 minutes earlier and arriving 2 hours later. Due to malfunction with the kiosk and not a sufficient amount of agents at check in, we missed our flight by 4 minutes. The gate agent seemed to enjoy telling us, with our 10 month old baby, that we were too late. Our baggage, including car seat, had been loaded on the plane. We were reassigned to a flight the following morning. We missed a full day with family, had to travel back home without a car seat and return to the airport the following day. I was shocked and disappointed that not single Delta agent was accommodating or remotely helpful while we were at the airport. I've never had a problem with Delta before. We travel on regularly and would like to continue using Delta. I would like a voucher for my next Delta trip."
Pros: "They have great and friend staff."
Cons: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."
Cons: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."
Pros: "Complimentary snack mini-meal. Early departure and arrival. Availability of extra seat and elbow room. Free movies."
Cons: "Entertainment screen would not tilt to comfortable angle when passenger in front of me reclined his seat, and the screen/system stopped functioning properly near end of flight."
Cons: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"
Pros: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
Cons: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."
Pros: "Everything was just right"
Pros: "Delta service and conford are great."
Cons: "Pay for wifi"
Pros: "you must be kidding me!!! nothing to say good about this fly !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for meThe only good thing we arrive in Mexico"
Cons: "flying to Mexico with. my two boys !!to begin I have to call Delta to put us seat together because the time of the fight had changed!! before we are siting by de middle of the plain when a booked r three seat together !! but than i got a imail confimatin with separete seattle for the kids!!we end up sitting all the way back on the plan!! we end up sitting all the way back on the plane l!! no TVs no windows in the last sits by the only two bathrooms on the plane with two boys that was not fun at all !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for me when I called them"
Pros: "I liked that the security line experiences very mellow, the staff all around was very friendly and nice, the TV's were great and they had free blankets and headsets. It was a very relaxing experience."
Cons: "thought the cabin could have had more heat"
"Staff, flight, all good."
"Everything went perfectly. Check-in, bag drop, etc. The flight and crew were excellent."
Cons: "Wouldn’t know, couldn’t make it and the rebooking for a new flight was a nightmare"
Cons: "Less Fully packed plane during Covid"
Pros: "Empty seat between us. Entertainment was good. Bags made it to the baggage claim before we did!"
Cons: "Flight attendant had an attitude when I boarded. I went to put my carryon item in overhead compartment and she questioned me asking my seat number. My seat included a carryon and she had an attitude for no reason."
Pros: "The crew was great and separation of passengers unless traveling together was great as well!"
Cons: "My luggage was completely soaked, ruining important paperwork, clothing and even my parking lot ticket for me to exit the parking garage. Apparently they didn’t even try to cover the passengers luggage."
Cons: "None of the USB outlets were working in isle 7 A-C"
Cons: "IFE was not streaming movies, WiFi on but not loading"
Cons: "More comfortable seats you can sleep in"
Pros: "I am no longer comfortable with airline seats, bad nerve in back of leg."
Cons: "Poor communication about “Red-tagging” carry on luggage"
Cons: "Serve cofee"
Cons: "The crew failed to enforce ANY mask policy. The WiFi did not work. They over served alcohol to the passengers."
Pros: "The pasta meal was quite good"
Cons: "Some more space. Individual entertainment. Air quality"
Pros: "Seating had more space, the crew very relaxed and good humour as well as professionalism."
Cons: "Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft."
Cons: "Actually getting the flight I paid for. Or at least getting a one way flight, like I should've had. Arrived at my destination 4 hours late."
Pros: "It was fast"
Cons: "They could have offered headphones, the charging outlet didn’t work"
Pros: "After the initial delay, the female desk agent got us on another connecting flight without a problem. Second flights attendant was also great."
Cons: "They boarded the plane, only to tell us they had to de-ice, which is understandable. However, after waiting 20 min for the de-icing that never came, they made us get back off the plane because of mechanical issues. The captain/pilot was rude to the woman working the desk over the radio, to the point where she had to leave the desk and go speak to him in person (she knew we could hear everything.) That conversation is also how the whole line of people was informed that then knew about this mechanical issue since the night before, and chose not to fix it before boarding all of us. After getting to Philadelphia later than expected, we were forced to pay for hotel food that was horrible and overpriced. Only to then have our plane be delayed AGAIN because of mechanical issues, again the pilot not giving much information to the attendant she was faced by a room of 40 angry people and had no answers. The departure time slowly crawled out longer, and the only reason I knew was because of having the American app. Information/communication on all ends was poor. I usually fly Allegiant, which is notoriously “cheap,” and I’ve never had an experience like this. Happy my boyfriend has flown with American before and knew to give us an extra day so we didn’t miss the wedding we paid $800 in airline tickets to attend. Just disappointed."
Pros: "Quick boarding"
Cons: "Very cold."
Pros: "Short duration"
Cons: "My seat mate was coughing quite vigorously when we boarded. Not a single flight attendant asked her if she was ok. She was a very sweet older lady traveling by herself. Also I prefer when the flight deck makes an announcement prior to take off. It is reassuring to hear their voice especially in times of rough air. That did not happen today"
Pros: "Flight crew were very apologetic"
Cons: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."
Cons: "Disorderly boarding. Oversold flight."
Cons: "No message to call with passengers with kids to board first or any military personnel boarding first."
Pros: "Generally clean plane with good entertainment system and technology overall. Diabetic meal much better than in the past."
Cons: "Didn't announce meal choices at the start so flight attendant had to repeat herself every. Single. Row. They forgot my diabetic meal on the last part them forgot to include cutlery and it took a long time to sort out but they were otherwise lovely."
Cons: "The captain informed us AFTER take off that we could not wash our hands, take care when flushing, etc. Was this this hygienic? See"
Pros: "Not much."
Cons: "The flight was late due to maintenance and caused us to miss our connecting flight to Chicago. American Airlines customer assistance at the airport was absolutely terrible. They were rude and inconsiderate as they kept suggesting to fly standby. We shouldn't have to fly standby when it wasn't our fault why were late. They told us our bags would be ok going to Chicago and they we would make the flight, but we did not. I do not know why didn't wait for us considering there were 8 others that also missed the connecting flight. We had to fly to Denver and stay overnight with no luggage and catch a 7:00am flight to Chicago. The last surprise I received was my damaged bag when I got back to Chicago. Thank you for making this trip memorable in a terrible way. I will never book or recommend Kayak or use American Airlines again."
Cons: "I wish there was another option for a snack. There are many companies that would probably love to advertise through distribution to airline passengers."
Pros: "Nice flight, great leg room, staff was friendly and flight was on time."
Pros: "Due to a strong tailwind we arrived 45 minutes ahead of schedule. Great service with attentive attendants. However the plane was older than me, no real entertainment system or outlets to plug in smart devices."
Cons: "Plane needs to be retired or retrofitted to accommodate smart device charging."
Cons: "Delayed by nearly 2 hours, missed connecting flight"
Pros: "Uneventful and on time"
Pros: "We were notified of the pending delay in our flight from Athens to Philly very promptly on the morning of the 10th. We immediately called and spoke to a British Airways agent and also a supervisor who was understanding and kind enough to accommodate us by reserving seats on a later connecting flight with American Airlines from Philly to Phoenix. We did not receive a confirming email and ended up calling back. We were then told that Vouchers will be waiting for us at the Philadelphia airport with our names."
Cons: "When we checked in at Athens airport there was no information available for our connecting flight in Philadelphia. The AA counter was chaotic, the agents were rude and had changed our seats to 2 separate areas. When we arrived in Philadelphia there were no vouchers waiting for us. The only thing that the agent could find were seat assignments . We stood in line over an hour waiting for her to figure out what had happened and almost missed our connecting flight . Even though my daughter was in a wheelchair with a brace on her leg and in pain, the agent at the counter was not very empathetic at all. The agent also kept saying that this was not correct somebody made a mistake to tell us we were booked and that person will get in trouble. Eventually she spoke with the supervisor and gave us 2 boarding passes."
Pros: "Was on time"
Cons: "Boarding-we boarded class 9 and had a carry on that was to big so all 3 personnel yelled at me and my husband with my daughter in my arms very loud and disrespectfully " YOU CAN NOT BRING THESE TYPE OF BAGS ON THE PLANE!" Mind you 3 people are saying this while other people were also waiting to board the plane! So I quickly say we do not need 3 people to tell us 1 thing and especially yelling at us like we were kids or criminals because it felt like we must have broke the law the way they treated us! That experience was horrible and ruined my liking for AA"
Pros: "The crew seemed to be as frustrated as we were."
Cons: "The flight was delayed, then we had technical difficulties, the cabin was 90 degrees. It was awful."
Pros: "The crew were pleasant and friendly. They tried the best that they could given the circumstances."
Cons: "My flights were delayed so I missed my connection. I had to fly a red-eye from San Fran to Boston getting in at 6AM with meetings that started at 10AM...had to BUY a day-pass at the Admirals Club (I feel this could have been provided as it was mechanical issues that caused the delays). THEN my trip from Boston home were delayed so they switched me to another flight and then THAT one was delayed twice so I actually got home later than if I had taken the original flight! Overall the flights really sucked!!"
Cons: "they were keeping delay, delay, and delay when I was on the aircraft. My flight was from BOS to PHL on June 13,2017 was delayed and cancel then they pushed me back. They pushed my flight back on the next morning and without any apologize or responsibilities for me and I have been sleeping in the AIRPORT all night! never go to this airline again! bad and worst airlines ever!!!"
Pros: "Flight wasn't full so I had the row to myself and got to stretch out. Great selection of movies. Decent food."
Cons: "One FA seemed visibly annoyed with me; I'm honestly not sure what I did. I am a FA for another airline; didn't identify myself as such but always make sure to not be "that passenger." During two beverage services she did not ask me if I wanted anything but simply looked at me with disdain and sighed loudly. She wasn't rude; just not friendly and I never once saw her smile. She seemed tired and annoyed. I understand that feeling. I've been a FA for 16 years, still junior at my company, but it reminded me how important body language and facial expressions are when we work hospitality and customer service in the public eye. I hope everything is ok with her and I'm sorry if I did something that irritated her. I didn't get her name."
Pros: "Food, OK legroom, complimentary wine & beer on a US carrier"
Cons: "Barely functioning ancient touchscreen system"
Pros: "Equipment was an A330. I was seated in Row 11 and had priority boarding. As a result, I had considerable leg room and not trouble finding overhead space. Seating in the back has several inches less "pitch" between seats. A330s provide a very smooth ride."
Cons: "Food: Salad was good, you could taste the arugula. Chicken, once you scrape off the barbecue sauce, was decent. The rest of the lunch did not seem worth eating. The best option if you are hungry is to either eat in the terminal or bring something you do enjoy with you. The movie selection had nothing you likely have not seen already. Be aware that sometimes PHL moves slowly. We waited over 5 minutes for the plane door to open. Bags took about 40 minutes to come up. There were no lines at immigration. Connecting in less than 2 hours can be iffy."
Pros: "The airplane had screens that tracked the flight progress, which was nice once we finally left."
Cons: "The delay leaving Boston caused me major ground transportation problems in Philadelphia. Also boarding agents did a lousy job getting people to check their carry on bags, knowing with a full flight they wouldn't have room. This further delayed take off."
Pros: "I flew first class. Philadelphia airport is horrendous. I chose to fly first class to avoid lines and make flying by my lonesome go more smoothly. There are no special lines for first class there are absolutely no perks to flying first class out of Philly. The first class flight attendant was rude. They ran out of hot food by the time they got to me so I was served yogurt ... I don't eat yogurt. I waited 40 minutes for my luggage to arrive at baggage claim. The flight to Philadelphia from Tampa was a good experience. They had first class lines. The airport was cleaner. The flight attendant Steve, was kind and professional. I was served a hot lunch. I'm a diabetic and when my blood sugar went low he got me orange juice quickly. I waited maybe 10 minutes for luggage at baggage claim. However with the horrific experience in Philadlephia I may never fly American again. Definitely will never fly out of Philadelphia again. I was told by the woman who I sat next to on the way home that she hates American and usually flys Delta for her business trips."
Cons: "AVOID FLYING OUT OF PHILADELPHIA!!!"
Pros: "Flight was on time and got us past Hurricane Matthew w/o any issues."
Cons: "People were shuffling around their seats, no wifi, limited snacks...no frills basically just gets you from point A to point B."
Pros: "Departed on time, arrived a bit early."
Cons: "Our checked luggage didn't make the transfer in Philadelphia. We got it late the following day. What entertainment?"
Pros: "Good experience all around."
Cons: "15 minutes late. No big deal though"
Cons: "I feel as though I should receive some kind of courtesy credit for the poor condition of the plane, friendliness of the staff, efficiency of the staff, and finally for being 3 hours late because failure to adequately fuel the plane. I was skipped for receiving refreshments, the plane had interior panels falling off. The second flight didn't have enough fuel for a 40 minute flight. The pilot told us that we were delayed for rain for 10 minutes but we did not have enough fuel to circle around. As a result we came back to Philadelphia. I missed a graduation party as a result. I had a poor experience. The flight attendants did not greet me on entrance or exit."
Pros: "Nothing. I will never fly an American / American code share flight abroad again. I cannot believe they are flying this plane for trans-continental flight in 2016."
Cons: "1980's 757. Literally, I flew on planes like this in the 80's. American, please get with it. This was a horrendous flight. No in flight entertainment at all in 2016 on a 9+ hr. flight is unacceptable. Couple that with 1.25 hour delay AFTER the plane boarded. You should not be flying narrow body jets on flights this long. Much less ones with old, uncomfortable seats and zero entertainment options. I don't mean to sound entitled but this experience was night and day in every capacity (comfort, food, service, entertainment) from my flight to Europe on BA. Sad. Lastly, I sat next to a off duty American flight attendant who was quite rude."
Cons: "Plane was very warm upon boarding due to issues with auxiliary cooling but informed it would change as engines turned on . I sat in row 20 and it was very cold during flight. Flight attendant inquired about comfort. It improved for about 10 minutes and returned to cold state . Noticed that one attendant put on some kind of jacket due to coldness . Nearby passengers retrieved blankets from their carry on baggage. Glad I had at least a light jacket to throw over me and that my legs were partially covered. Guess it's better to be too cool than too hot. Otherwise. It was s great flight ."
Cons: "The flight from Phillie to Albany was very warm. Stewardess genuinely apologized."
Cons: "My son and I were scheduled to leave Providence to Philadelphia on Monday at 6:05. Flight went through a series of delays until we were finally informed that our flight would not make the flight departing Philly to SF. Rather than fly to Philly during the DNC, we decided to SPEND ANOTHER NIGHT IN PROVIDENCE and take the flight out the next day. This part of the trip caused me to lose a day of work and spend more money on a hotel and meals. This was very poor planning on your part since there were flights flying in and out of both places, but your company was short one aircraft that would have gotten my son and I home on time!!! This was my last flight on American Airlines and I will be sure to spread the word to my friends and family that you have become too unreliable!!"
Pros: "Flight attendants."
Cons: "Last Friday I had booked my flight for 8am, but when I woke up at 5am I found that they had just cancelled my flight without reason or rescheduling at 4:30am. I called the flight (American Airlines) and was put on hold for 45 minutes. Once I was able to get a hold of someone I rescheduled my flight to 7am, which was very rushed. I still managed to reach on time. my 1st stop was LaGuardia and there my gate was exchanged several times and my flight was delayed for 2 hours to Montreal Canada. I reach Montreal and missed my connecting flight to Winnipeg. Again American Airlines did not reschedule for me, the best they can do is give me a $12 voucher for food. So I get my rescheduled for a flight 3 hours later with an additional atop to Toronto. Unfortunately due to all these circumstances I miss one of the wedding events. I was supposed to reach Winnipeg at 4pm but end up reaching at 12:30am. When returning from Winnipeg, I came across more problems. My flight was cancelled due to weather, and again it is delayed for two hours. Our plane had left the gate and so when the airports in NY were closed we were far from the gate. They made us take our luggage and walk back to the airport. There were no clear instructions given and again I had to reschedule. I was stuck in a country with no family or friends at the airport two hours short of a 24hour day. I am really disappointed in the kind of treatment I received as a flyer, and I have flown many times with other airlines. I also don't buy from Kayak, and this will be the first and last time I ever do."
"It was great"
"Extra row seats are comfortable and spacious. Flight was delayed"
Cons: "Provide Atleast water. Seats were terribly uncomfortable. No cushion and barely enough leg room to cross your legs."
Pros: "It was amazing"
Cons: "Maybe a drink"
Cons: "Have snacks or free water"
Pros: "Flight was on time"
Cons: "Boarding needs to be more organized, other zone passengers squeeze in top tier and associates let them in."
Pros: "The crew was fine but the seats were horrible. I paid $67 for extra comfort and there was none."
Cons: "The seats"
Cons: "Luggage took over 45min"
Cons: "Get rid of middle seat seating please. don’t mind paying for the fares slightly more. thank you!"
Cons: "Frontier “recommended we cancel” our flights in order to change a date, EVEN though they have a “flexible cancellation” and “no fees to reschedule”. In turn they canceled our flights home, provided us with a credit that wouldn’t even cover our flight, and then provided the WORST customer service I have ever been apart of. The supervisor was incredibly rude. I was provided a $140 ticket credit (less than half of what I paid) and am will probably never use it. Very disappointed"
Pros: "Frontier staff gipped us money in order to check in"
Cons: "Mexican staff are horrible"
Pros: "Un gran piloto, en medio de la tormenta tu aterrizaje fue perfecto, gracias 🙏"
Cons: "Me parece que por la pandemia debería haber un poco de distancia entre cada familia o viajeros y no hay de ninguna manera, ni para abordar ni en el avión ni en la salida. Creo q les falta un poco de organización en esta parte para asegurar el bienestar de todos los pasajeros"
Cons: "Separate the individuals on the flight. Many seats available in the back and yet they crammed everyone in the front side by side with the covid-19 conditions just not smart planning at all"
Cons: "I don’t appreciate the hidden carry on fees!"
Pros: "Smooth flight"
Cons: "Flight was delayed 3 times, only gave a $50 voucher for inconvenience, which was not adequate"
Pros: "On time not crowded"
Cons: "Beverage service"
Cons: "Crew didn’t wear masks correctly to prevent COVID, seats didn’t recline on red eye, seats were hard"
Cons: "Your workers stole from me I spend money with the airline just too have you guys take from my hard working things"
Pros: "Non stop"
Cons: "A C"
Cons: "The flight was delayed due to weather, which is fine, the delay was 45 minutes, not a big deal....Here's the but...when it came to boarding time, they announced that it was not going to be boarding by zones and that everyone should just get on the plane. On top of what appeared to be a mass exodus, or perhaps something you'd see in a third world country, those people who paid more $$ to have carry on bags, in zone 1 and be able to board first were most certainly not feeling the value. The gate experience was not well organized or orchestrated. After getting off the plane, our daughter realized once in baggage claim that she left her backpack on the plane. Not being experienced in this area, we asked for help. A police officer told my wife to go to Frontier office, where there was no one in the office, someone else said have them paged. There was no white courtesy phone in the area that was operating, so she went to Southwest and asked if they could page someone to come to the Frontier office and they said no, walked to next terminal to find a working courtesy phone, paged someone to Frontier and within 5 minutes ,10 people showed up. Asked if someone could help. They radioed to the gate that a passenger left their bag. What the rep should have said was that they called the gate, hopefully someone locates and if they do, they will bring it here and we will check on it in a few minutes. The person didn't say a word, 5 minutes later my wife asked what happens now. After a nice sigh and eye roll, the Frontier rep says if they found, they bring it. My wife asked would it be possible to see if they found it instead of just waiting around here for bodies to appear. The bag was eventually found and returned but the experience was just now a good one to say the least."
Pros: "The crew was friendly."
Cons: "The flight was delayed, which on its face is understandable, except that it seems to be a pattern with Frontier. Whether I'm flying them myself, or picking up someone who's flying them, the last several Frontier flights I've experienced have been delayed, often repeatedly. And then there's the luggage fees . . . I booked this most recent ticket well in advance, and wasn't sure what my luggage needs would be. When I went online to add bags, I learned that adding them post booking, but pre-airport still incurred a significant cost increase - from $25 (at booking) to $38 (a week before check in). To carry one bag and check another, I had to pay nearly $80, which was more than the cost of my actual plane ticket! I'm sorry, Frontier, but I think our relationship is coming to an end . . ."
Cons: "I cancelled my flight a week before the time of departure they said that it'll cost me $99 to cancel the flight and $86.45 was supposed to be refunded. the lady told me it will take 7 to 10 business days when I called 3 days later on the 10th day I called and the gentleman told me that I don't get a refund I get a credit of the $86.45 that I can use to October 7th to use on any flight. My problem with that is I don't fly often and I had to cancel that due to my job. I feel that if I cancel a flight way in advance before the flight is being departed I should be able to get my refund back I'm sorry to say it is but I would never use this airline company again because if I knew that the first time. I wouldn't have done it. Oh I also found out because I keep getting updates from kayak of the flight that the flight was supposed to been I believe was 8:30 p.m. but due to rain it didn't leave Philadelphia Pennsylvania until around 11:45 p.m. so I'm kind of glad now I didn't go because my family member who I was going to visit would have been very upset because they had to stay up an extra 4 hours and they had to go to work the next morning."
Pros: "The crew was great. I had two amazing landings."
Cons: "There are too many additional fees. It's bad enough that I had to pay for a carry on bag....but to actually have to pay for a seat!!??? I thought my fare paid for a seat? I know I would still get a seat if I didn't pay, but I would have no idea where that seat would be until boarding. I'd rather the price of the ticket be raised by $60 and I get a free carry on and choose my seat. I paid $70 For bags and $56 for seating. And what's worse, the seats were TERRIBLE. They used to be a go to, now I will run from Frontier if I can help it."
Cons: "Horrible delay , uncourteous attendants , not even drinking water is free More or less every airline of America is like this except Southwest ."
Cons: "Out flight was cancelled after you delayed it for 3 hours. At 2:00AM we finally figured out what was going on. We were stranded in the Philadelphia airport.There was very poor, if any communication. At that late hour, all hotels were booked. We were forced to stay in the airport, with no place to rest. Some passengers got pillows and blankets provided by Frontier which we repeatedly asked for, but were never provided. It was undoubtedly one of the worst experiences of our lives! We are still waiting for our full refund! 3 of us had booked round trip to Orlando, paid for special seating, paid for carry-on bags We expect a rapid response before this goes on social media"
Cons: "Frontier is now a leader in PRICE FRAUD & Extortion! They believe in Dishonest pricing & Deliberately deceiving their customers. They slapped me with an $80 fee to board my flight! Extortion!! So my $170 airfare suddenly increased in price by 47% !! This is a total scam. Worse than a bait & switch scam (which is illegal). Even the smallest tote bag with a toothbrush & overnight clothes will incur extra big fees for carry-on "luggage"... Where is the FCC & the consumer protection bureau on this?...Fees for basic carry-on items needs to be made ILLEGAL!! I'll never fly again with such a dishonest airline. Sign me up for SouthWest every time...I don't care what the price difference is, I refuse to give my money to mobsters.You blew it Frontier! Never Again."
Cons: "After being delayed on the first leg of my trip, we arrived in Denver being told to go to a particular gate. Once there we were told it was moved to another gate. This happened a total of 4 times! Again the flight was delayed. The pilot/co pilot made a negative comment on the PA about the airline after apologizing for the confusion. I was not given the opportunity to choose my seat. When I checked in, I asked to change from the middle seat I was assigned to, to a aisle seat to accommodate my long legs and severe knee arthritis. The attendant at the desk looked at my boarding pass and exclaimed "well, your flying ECONOMY so I guess you'll just have to deal with it". Drinks that are complimentary on Alaska (soft drinks, juice , water etc.) were charged for. The attendants completely skipped my row and we were not offered anything. The attendant did provide me a diet cola at no cost when I brought it to her attention. All in all a miserable trip home, in such contrast to our flight there on Alaska Airlines at the same cost."
Pros: "The crew were polite and we arrived an hour ahead of schedule."
Cons: "It was the most uncomfortable trip I've had on an airplane. I paid $40 for my carry on and was asked to pay extra to choose my seat. I was traveling alone so I opted not to chose a seat but had I had my children and husband with me, I would have been quite annoyed to pay for such uncomfortable accommodations. The fact that the seats don't recline is absurd. The fares look affordable when you are booking but Frontier nickel and dimes you every step of the way once you get your ticket. I'll be taking my business elsewhere when I purchase my next ticket."
Cons: "There was a lag time from when we boarded and when we departed and there was no reason given for the delay. Unfortunately we also experienced a lot of turbulence during the flight (no one's fault) but our almost two year old ended up getting sick and neither seat back pocket had any bags. Luckily the lady next to my husband had brought her own and gave them to us. We were in the back of the plane and asked for a trash bag and or napkins and they ignored us at first. My husband and I tried to stay positive and laughed pretty much the whole time because these things happen. The crew didn't help us until decent (about 20 minutes later) and seemed upset that some got on the floor as they were complaining that they would need to use a special cleaning agent. Our son was such a trooper and wasn't fussy or crying. His stomach just couldn't handle the turbulence. The only positive about our flight we're the wonderful passengers sitting around us!"
Pros: "Nothing at all."
Cons: "The outbound flight was delayed only three hours. The return flight was delayed three hours, after which we boarded and waited. After another hour we taxied to the runway and returned. I am grateful we did not take off with a defunct left-engine. We taxied back to the airport and de-planed--but only after being instructed not to talk to the other passengers. (Really.) The flight was not cancelled, even when the plane was towed to the hangar. Finally, after six hours, Frontier offered a refund--as they had no interest in placing us on another airline that was going to the same destination. I rented a car and drove from Charlotte to Philadelphia to retrieve my own car from the airport so I could arrive home 15 hours after my scheduled arrival. Frontier couldn't care less. NEVER again."
Pros: "Crew was friendly and polyte. Flight was on time. that's about it"
Cons: "Seats are the most uncomfortable of any airline i have ever used. Will charge you $3 for a cup of soda on a 4 hour flight. No entertainment, no wifi. They charge you if you want to pick a seat next to your spouse. $40 for a carry-on Red eye flight, no pillows, no blankets, airpline was freezing cold. Announcements over the speakers every 40 minutes or so asking you to buy or subscribe to some service. Constant announcements , very annoying. Specially on an overnight flight when most people are trying to sleep, which is nearly imposible on those seats"
Pros: "Once on the plane, the flight was fine. No problems."
Cons: "Not the airlines fault, but a bird strike made them switch out our plane for another. Good idea, but the announcements kept saying we were 15-20 minutes away from boarding, but the same 15-20 minutes about three times in a row. We left about an hour late. I would prefer it if you were just straight with us the first time. "Ladies and Gentleman, it will be about an hour. Our new boarding time is XX. Be back here by then and we won't leave without you." Also, the desk crew should have asked the passengers to have a seat instead of standing and blocking the area. People were trying to get by and it was difficult. Also, on a completely different topic, healthier snack choices would be appreciated."
Cons: "The crew was very clumsy and on multiple occasions either elbowed me in the head as the walked passed, hit my knee with the concessions cart,etc. all with Minimal apology. I enjoy flying frontier because of the cheapness, but I this flight made me see what I was paying for. Might just have to bite the bullet and pay the extra few dollars for better service in flight. There was also a maintenance issue that delayed the flight about 15 to 20 minutes and we got little explanation as to what was happening. Lastly, i think it is absolutely ridiculous that you have to pay upwards of $45 to carry on a bag. I had to have an extra $80 added onto my trip due to this, so inconvenient and just makes me want to switch airlines completely and skip all of this hastle. Cheap doesn't always pay off."
Pros: "Very cheap flight. Ticket of price of $197 Denver to Philly round trip. However, once you factored in the luggage charges, the flight came to around $314. We were delayed two hours leaving Denver, and then when we got to Philly it took an hour and a half for them to get our bags to the carousel... unfortunately that wasn't the end of it. They somehow managed to put our flights luggage in the wrong baggage claim areas, so collecting our bags was a nightmare. The worst part was after I saw how much they charged me for a checked bag and a carry on, it came out to be as much as the American Airline flight that I hadn't booked in order to save money."
Cons: "Very cheap flight. Ticket of price of $197 Denver to Philly round trip. However, once you factored in the luggage charges, the flight came to around $314. We were delayed two hours leaving Denver, and then when we got to Philly it took an hour and a half for them to get our bags to the carousel... unfortunately that wasn't the end of it. They somehow managed to put our flights luggage in the wrong baggage claim areas, so collecting our bags was a nightmare. The worst part was after I saw how much they charged me for a checked bag and a carry on, it came out to be as much as the American Airline flight that I hadn't booked in order to save money."
Cons: "Frontier cancelled return flight without telling me and refusing to do anything other than refund 75$ or give me a flight 4 days later. Frontier refused to help with hotel or other accommodations and I had to rebook flight with delta for 350$ so I could get back home. Also, the employees from Frontier were extremely rude and refused to even look at me or even answer my questions. They said flight was cancelled due to weather reasons, but American Airlines was able to get planes running on only an hour delay. And, again, I never even had the common courtesy of a call or email, or text that my flight was cancelled! I had to find out when I got to the airport,"
Cons: "Received email at 3:30pm that 8:15pm flight from New Orleans to Philadelphia was cancelled. Was on the way to the airport already, so didn't see the email until the lady at the desk told me it was cancelled. When I asked why, she said it was "due to weather" because it was snowy up in Philadelphia. Since they were claiming the cancellation was due to weather, they would not help arrange or pay for an alternate flight on another airline, nor cover a hotel during the time stuck there. They told us that the next flight we could take was Friday (it was Monday), which was also the day before Christmas eve. It was not snowy in Philadelphia. The plane we were supposed to be taking was arriving from Philadelphia on time. After 2hrs of being on hold and arguing with Frontier customer services, they finally admitted to my travel partner that the reason for the cancellation was actually because it would put the flight crew that they had over the legal limit of fly time without breaking/sleeping. So they lied to me completely about the reason to begin with, offered no help whatsoever to resolve the problem in a reasonable manner, and eventually admitted the real cause of the cancellation but still refused to pay for another flight. Luckily, one of my other travel companions was headed to Philadelphia via American Airlines at the same time, and had miles they were willing to let us use. Otherwise, it would have cost $2000 for the two of us to get home - or whatever it would cost to stay in a hotel for 4 nights while missing work. Never choosing them again."
Cons: "We were 5 minutes after the 45 minute cut off for checking in luggage (due to a bunch of mishaps that were obviously not planned for). The Frontier staff was rude, unsympathetic, and very accommodating. They would not work with us at all and made us rebook. They didn't have another flight for another 24 hours. We had to pay $99 a person to go on this flight. The airport was empty. They could have easily rushed our bags on to the flight. (This once happened to me on Southwest and with 28 minutes to spare they got us and our bags on the flight!) They were determined to make us feel miserable and treated us like we were children in trouble. They do not care about customer service and seem to enjoy when their customers are miserable."
Cons: "Seats don't recline- $45 charge for a carryon bag? Staff seems burned out- just going thru motions. Like it's their last job or no other airline would hire them- their doing us ( the customer ) a favor because they went to work that day- the captain seemed fine. Only came on when had to. There were no air sickness bags- the turbulence was very bad. The woman next to me barely made it to the bathroom in time- because on the the lavatories was not in use for a maintenance issue. Overall very poor experience"
Pros: "The animal on the plane was cute. Otherwise, nothing."
Cons: "The plane was late to board which they blamed on cleaning. When we finally got to our seats (both flights) they were filthy. My first seat actually had a chunk of hair and a napkin on it. My second crumbs all over the seat and floor. The seats were horribly uncomfortable and did not recline. They claim they have low fares but there were hidden costs (charges for picking seats AND carry-on bags) that we didn't learn about until we arrived at the airport and had to use money we saved to spend on vacation for the flight instead. I would have rather paid weeks ahead so I didn't have to use our fun money."
Pros: "The flight was pleasant the crew was friendly. the flight departed and landed on time."
Cons: "When I needed assistance it took the attendant at least 15 minutes to recognize my call. Another passenger had to assist. The attendant wasnt serving at the time just chatting with other passengers. i was surprised by the added fees and the seating was tight. the staff at the New Orleans terminal was borderline rude when checking bags. My friends bag was about an inch longer than the required size because of the handle and was forced to pay as a carry on. The staff in Philadelphia was more pleasant and helpful when explaining the added cost."
Pros: "It doesn't matter to y'all what i like. Due to a deep discount ticket, elected to fly one way back from the NBAA - National Business Aviation Association annual convention in Orlando. It was like coming from first class to third class but i knew that having flown Frontier once before rt SEA and denied the credit card i took up the offer. You people could write the reversal book a retort to Dale Carnegie, 'How to loose friends and influence people'."
Cons: "Really don't care much for your airline, never have. It starts with an attitude. Then you have the audacity to demand $25 for my standard airline roller bag. The so called food is lousy. Three crew members handled my request for more water with "did you want to recycle that"(?) sarcastic. One was a skinhead. Not only are your clothes black, it is the deepest textured black i've ever seen, right out of the Bible as defined as people of darkness, no taste either. The seat had no recline, not even the new two inches. That dinky tray table, have never seen before. What is this Spirit Airlines (never flown)? Put a handicaped person on last and have them get off the plane after everyone else has left, not the complete opposite. Actually it was all as expected. I know you people. But the pilots did a fine job. commercial pilot grs"
Pros: "I did not like anything"
Cons: "Passengers were kept on the plane for 3hours before the captain made a decision to let the passengers off. the flight attendants were rude and lacked compassion for the passengers discomfort. Passengers were not offered any complimentary beverages or snacks to compensate for the inconvenience. Limited clarity was given concerning steps needed to board the next flight. The seats are hard, uncomfortable and do not recline. This is not my first negative experience with frontier but it will be the last."
Cons: "Everything.The ticket was equally expensive as any other carrier, but they charge you for carry ons which was very expensive. They also don't give you anything complimentary on the flight which I thought would've been the least that they could do after how much money I spent. I've never been on a flight where they were so cheap and didn't give anything to the passengers for their hours of being on a plane. not to mention they were very unorganized and we had an hour delay and were told to exit the plane because they could not figure out how to shut the baggage door under the plane. After people started getting off they let us know that the pilot figured out how to shut the door after trying one time. It was a complete inconvenience to everyone on the plane, and they did nothing to make it up to the exhausted passengers. I will never fly with frontier again, and all of the other passengers agreed."
Pros: "Frontier has the best crew members"
Cons: "The flight was changed from arriving on Sunday evening to a red-eye that arrived at 6 am monday morning. My husband and I would not have booked this flight if this had been the original timing. Also, the "first class" is a joke. We paid extra because of previously mentioned schedule changes hoping to get some sleep. (We both had to be at work Monday) The seats were not bigger, any more comfortable, and do not seem to have any additional leg room. The flight itself went smoothly. However, I will try to avoid taking Frontier airlines because of the delays, outrageous schedule rearrangements, and lack of comfortability."
Cons: "I arrived at Austin airport one hour before my flight and no one was at the Frontier counter to help with a boarding pass and check my bag in. I had no choice but to miss my flight and they wouldn't give me a refund and basically told me it was my fault because I didn't arrive two hours prior to boarding? The Lady at the Delta counter told me no one had been at the Frontier counter for over an hour! So I recommend anyone spend the extra money and avoid this airline like the plague. Terrible terrible terrible!"
Cons: "There is no warning from Frontier that customers will be charged for both checked and carry-on bags. Along with being charged extra depending on what seat the customer chooses (up to $30 additional charge). It's a good thing I went online 24 hours before my flight or I would have been very upset to get to the gate and have had to pay $60 for my bag. There seems to be an up charge for everything after the ticket is paid for, including food and drink. The seats in the airplane felt like glorified plastic lawn chairs."
Pros: "not much"
Cons: "poor customer service overall. On return trip, required to pay a "carry on bag fee" of $45 which is nearly double what most airlines charge to check a bag. was a total surprise charge, as we were not charged on the trip out. Return trip - sat on runway for 40 minutes before take off. Made up some time in the air. Upon arrival, sat again for > 30 min before a gate opened. dreadful. Didn't offer beverages without a charge - had to ask if you wanted water (not offered). Purchase snack menu items - very poor selection."
Cons: "The woman at the check in counter was rude, and by the end she had me in tears my bag was fine on the fight in but she insisted on charging me 60 dollars on the way home I had no money or credit cards on me so I had to beg a stranger for money, and when I gave her the 60 dollars she said with a grin on her face we don't accept cash at that point I broke down not knowing what to do she announced one minute to board and finally they let me on I was a mess by then! Never again will I fly Frontier!!!!!!!!!!! Robin M. Cahill 215-669-1108"
Cons: "Despite that the plane had clearly not arrived, the desk people indicated we would still be on time, and we were told that we would make up the time in the air. After waiting for 1.5 hours on the tarmac, we were 1.5 hours late to our destination. The seat were very small and not very comfortable and did not recline. We were told when checking-in online that we would have to pay $16 - $50 to guarantee that we would sit next to each other (only 2 people). Also there was a steep charge for checking and even carry-on luggage! The airline also lost one of our bags on the return trip. Pretty terrible experience overall."
"My flight was supposed to leave at around 8pm and was delayed until around midnight 2 nights in a row and finally cancelled… the third evening it was delayed until around 10:30 and we finally were able to fly out. The single worst flying experience I’ve ever had. They did refund me for my flight but this was the absolute worst customer service I have ever had. I will NEVER fly Spirit Airlines again!"
"No space m, one of the passengers or crew stole my glasses that fell during the flight, I asked the gate attendant to please go in and get them as soon as I got off , she didn’t go in for 10 mins giving some time for these 300$ glasses to go missing. I won’t fly spirit again unless I can help it."
"Terrible way of bag checking in. 40lb bag limit is a bad business model for travelers when 50 was from another carrier. 2 lines to pay for excess weight. Long line to pay for it. No guidance from staff as to direct ppl in different loading zones to not block the lanes when boarding."
"This was my first flight on Spirit Airlines and I was a little leary and had low expectations. . . however, I was pleasantly surprised! The crew was very pleasant and cheerful! Seats were perfect and we took off on time and landed 15 mins early!! It was a fairly short flight <2. There was no entertainment and snacks were available for purchase! The price for the flight was great, it exceeded my expectations and I will definitely fly SA again!!"
"We really like traveling with Spirit, staff is very friendly and make you feel very confortable"
"This was a terrible experience as a first time spirit traveler. The flight was delayed for 5 hours and the agents did not verbally communicate with anyone regarding the delays. Last minute gate change was provided 15 minutes prior to boarding to only have us wait until 5:30 to board the flight. Complimentary snack and drinks could have been provided for the extreme inconvenience. I will never fly spirit again."
Pros: "Yes very impressed"
Cons: "Boarding process should be better, the seats should be more comfortable, no extra fees should be imposed. All around terrible Flight. Will never fly spirit again ."
Pros: "The flight went very smoothly"
Cons: "A glass of water without using a credit card."
Pros: "The flight was smooth"
Cons: "Easy up on the dumb mask rule it a little ridiculous.."
Cons: "Knowing I wasn’t on the plane and stop emailing"
Pros: "Seats were comfortable, Boarding was quick, everyone was safe and informative"
Pros: "The crew was excellent, but the seats were very uncomfortable, very hard to find position and they were very soft in the back, so you could feel when people were pushing with their knees."
Cons: "I know that spirit airlines is a very low fare airline but they could add some entertainment and change their seats, even if you're paying for them."
Pros: "On time"
Cons: "Worst seat on the plane. Had to pay more for my carry on bag than my flight ticket"
Pros: "Cheap overall price, no frill airline"
Cons: "Crew seems jaded, no food or drinks at all, seats are very uncomfortable, very little area at kiosk when you check in."
Pros: "Swap to Delta flight."
Cons: "Return ticket also cancelled without my knowledge. Had to argue to get return ticket restored."
Cons: "Seats were very thin, had has children kicking and screaming behind me on both flights. Both flights were late for takeoff, which was very inconvenient, and lastly I do not think your airline prices justify charging $3 for something to drink! I paid about $90 for a United direct flight to Boston, where I had free drinks, and yet I paid $150 through you guys to take two flights home as you had no direct flights back. I will never fly Spirit Airlines again. Your flights are not cheap enough either to justify charging $90 for two checked bags. Good luck, but I would rather take United."
Pros: "Flight attendants were friendly"
Cons: "No carry-on luggage? It wasn't clear when we booked the flight. We have 4 kids and we just packed carry-on luggage, which all ended up being needed to checked in. Their price for carry-on or checked in luggage is ridiculous. The flight ended up costing us much more than if we flew other airlines. Also, our flight is scheduled to take off at 5:05am, and there were NOBODY at the counter to help any customer for bag drop less than an hour before the flight. There was a huge line and everybody was rushing through the bag drop line at the last minute and running to the gate in order to make the flight. Terrible!!! Seats were cramped, no entertainment and water will cost you $3! Definitely will not fly Spirit again!"
Cons: "After I spoke with another individual he understood what had happened with maintenance on the front end of MSP and that I would've made my FTL flight to SJO had the flight left at 6am like it should've not 3pm. He said nervously that he'd have to talk w/ the supervisor again, where she came back & tried to fight about weather issues from BOS to FTL..but she didn't take a second to understand that I was delayed from maintenance in MSP which didn't allow me to leave til 3pm vs 6 am. If i had made my MSP flight at 6am, I would've made my flight in BOS at 2:45 and therefore caught my FTL to SJO flight at 11pm. He then talked her through it once again, and she gave me a voucher very begrudgingly. Wrong person to have in this sort of position there. I didn't catch her name, but she was a very unprofessional supervisor working the late night shift at 11pm in FTL at spirit ticketing desk."
Cons: "Second flight I booked with them, both were delayed. The second one was supposed to leave at 10 AM I received an email at around 8AM that the flight was delayed until 2 PM. They said I had to still be there an hour before the original scheduled flight time? I asked when I was actually able to get someone on the phone, why do I need to sit in the airport for 5 Hours? After being very persistent I was told that sometimes Spirit doesn't have gates available, so they want you to sit there and if they happen to get a gate before 2PM they will board and leave. This may work for some but not me. I won't be flying Spirit again."
Pros: "The customer service was incredible. I knew what I was getting in to regarding no entertainment, smallish seats, etc. but I did not find the seats uncomfortable and brought my own entertainment. I will travel with Spirit again."
Pros: "Seats had a good amount of legroom. Ticket price was why I chose SPIRIT in the first place. The yellow planes are cute."
Cons: "The SPIRIT terminal in Boston is the worst I've experienced, ever. Seating was limited, there was only one refreshment stand after you get through TSA, so if your flight is delayed (which mine was), you can't even walk around and see stuff. The flight attendants were not that friendly and kind of annoying. Nobody wants to hear your terrible jokes on a flight that was delayed. No free refreshments on flight, not even a water, you gotta pay. $50 for one checked bag that was 20lbs, ridiculous. The "low" ticket prices are a sham, you end up paying more in other ways."
Cons: "My flight was cancelled less than 2 hours before the departure. I was told this at the airline counter. I took 7 o'clock AMTRAK to go Chicago and then took Blue line (45 minutes) to get to O'Hara airport. The girl at the counter did not explain why the airplane was cancelled. She offered a flight next day at the same time. My poster presentation was at 8:30AM next day. There was no alternative flight from Chicago to Boston. I just cannot believe this. I totally missed my conference presentation. BAD!"
Pros: "The plane seemed new. The seats were pretty comfortable for an airplane, although not enough legroom. The food cart by Cosi in the waiting area is pretty good for a food cart, except there are so many people the staff get overwhelmed."
Cons: "The Spirit waiting area at Boston Logan is terrible. It's way too small for the number of people boarding and deplaning. There is constant jostling (even while you're sitting down) as people try to get through the crowd. And there is only one food cart unless you go back through security. The food cart is by Cosi, so the food is reasonably good, but with this many people the lines for a coffee or lukewarm breakfast wrap are long. And you have to keep moving to let people pass by. Oh, and I had a 2.5 hour delay on last flight to BWI."
Cons: "I was a bit late getting to Newark, but I only had a carry-on, so needed to grab my boarding pass and just get through security. When I finally found the Spirit Airlines counter in the basement, their electronic kiosk wouldn't work. There was a huge line, so the Spirit employees ignored me. I could not get my boarding pass, even though I would have had time to get through security and run to my gate!!! I had to buy a separate flight on United so I could make it to this wedding. Any refund would be appreciated! Spirit Airlines is horrible!!!"
Cons: "I accidentally booked an 9pm flight when I meant to select 9am flight at 8am after missing my jetblue flight. I needed to get to Baltimore for work. I went through security and while I was about to board the plane they turned me away due to my ticket being incorrect. The woman checking the boarding passes rudely said "there's no room on this plane so we can't switch this ticket to 9am." I went to Spirit customer service minutes after I was turned away and they told me there was in fact room on that plane. So because of an honest mistake, they 1) wouldn't refund my ticket and 2) were rude and unhelpful and refused to let me on a plane that had plenty of space but they didn't want to inconvenience themselves for 5 minutes to change my boarding pass even after I had gone through security. I will never book Spirit again, even if I'm desperate."
Pros: "flight was cancelled, next available was delayed due to weather which I understand is not controllable. Was able to book a flight on another airline and was more than halfway home when the Spirit flight took off"
Cons: "Inaccurate information from email alerts stating flight was delayed when it was cancelled. Paying to have an assigned seat is ridiculous! If I buy more than 1 ticket at a time please figure out how to program the seat assigments so everyone sits together. I understand charging a fee for first class, business, class, exit row, ETC. but come on the seats didn't even recline. The personnel were all polite but that doesn't help when the information from them is wrong. I don't care how big a smile you give me or how many times you say I'm sorry."
Pros: "The crew were friendly."
Cons: "The airline emailed customers that the flight was delayed by almost two hours. We arrived 1 hour 45 min before the new departure. The website still said the delayed time. When we were trying to check in the service desk told us the plane was being boarded and the delay was no longer needed. We had to take later flight and the girl joked that "at least we weren't as bad as united airlines because they dragged someone off." Terrible experience. There is definitely a reason it's a budget airline. Will never fly with them as long as I live."
Pros: "Pilot or flight attendant making the announcements was funny."
Cons: "Carrying on a backpack and being forced to pay for a seat cost more than the actual flight. This is blatant dishonesty. You are not a cheap airline. You hide costs that customers are then forced to pay once they buy a ticket. I pay less to check a 50 lb piece of luggage for an international trip than I paid to carry on small backpack for an hour and a half flight. And, customer services reps are rude no sense of trying to ease customer frustrations. An announcement was made that a flight was cancelled and everyone needed to go to some desk to rebook. No apology, no acknowledgement of the inconvenience. Horrible customer service and dishonesty. I've had problems in the past with flights being delayed because flight attendants didn't show. No thanks."
Cons: "It was a terrible experience!!! Stinky way to end a vacation!! From the moment we entered the terminal, SPIRIT handled everything poorly. They had 5 agents working to handle 5-6hundred passengers. There was only one agent walking the floor answering questions. He was nice enough to me but in his frustration, he was very rude to other passengers. People were getting nervous that their planes were boarding and they still hadn't checked their bags. This caused people to try and cut in front of other people in line and of course those passengers became angry. After finally getting through that mess, we got to our gate in a different terminal (which was also confusing because our boarding pass said terminal 3 which we went to first only to find out that we needed to go to Terminal 4 to check in and then walk over to terminal 3 to board). Once we boarded the plane they told us that the computer system was down so they could not put in their flight planes so they let us off the plane. We re-boarded the plane and finally landed home around 2:00 in the morning. By the time we got our luggage and drove home (20 minutes) it was 3:15. Overall Stinky!!!!!"
Cons: "Getting our boarding pass to print was a nightmare. I kept getting password invalid. I was told I would be sent an e-mail to reset my password. NOT! made that request 6 times before I waited 30 minutes to get a rep on the phone. Was told I had to sign up to be a Free Spirit Member to get my boarding pass. No where does it say that that is what you had to do . The rep asked if I had booked through them? I told I booked through Kayak and he gave me attitude. Kind of huffed and I thought he mumbled "you get what you pay for" So I signed up and got our boarding pass. Coming back AGAIN we couldn't get our boarding pass. The rep at Cabana Bay got a Spirit rep on the phone I told her I was a Free Spirit Member and I gave her my member # and she me told I didn't exist in the system, but she would send me an e-mail to change my password Of course that didn't come through. I put Sara, from the front desk, back on the phone and between her and the rep we got our boarding pass. We started our vacation upset and aggregated. Ended it the same way."
Pros: "There was not much to like. The crew members were nice and professional."
Cons: "Once you pay for your flight, there's many other fees that end up making spirit just as expensive as other, nicer airlines. There was a carry on fee, which is unheard of. There is also a fee for every single seat. When you get on the plane, the seats are so thin and very uncomfortable. There isn't a single TV and no wifi!! There's also no complimentary food or beverages, water was even $3. Overall, the experience just annoys almost every customer and makes them wish they had chosen another airline. I will NOT be flying with Spirit airlines again."
Pros: "The flight was fine, attendants were excellent. Very efficient boarding. I wasted much of the day before and day of the flight trying to print a boarding pass. Difficult to get to site and then they wouldn't accept my password and then didn't send the password I needed to change it. It was extremely frustrating. When I checked in at the kios I was warned that if my bag didn't fit in the bin I would be charged $100 at the gate. I was a1/2 inch too wide so I paid the $55 and found that people were boarding with big backpacks and not paying. My bag fit easily under the seat. Can this money be redeemed?"
Pros: "Uncomfortable seats, zero leg room, a website that has yet to function properly without me having to call customer service several times per flight. Not to mention the "Low fares" Spirit offers you don't actually account for the money you shovel out for EVERY SINGLE EXTRA you can think of. I ended up spending 65$ on my last flight just to bring a carry on and choose a seat. Tie that all together with an angry, impatient, and unprofessional staff, and you result in a customer who will never be flying spirit airlines again."
Cons: "Planes were dirty and were charged for carry on which I found to be a bit ridiculous. The money you save on the ticket ended up going to pay towards luggage so it would have been better going through a nicer airline. Planes really had nothing to offer as far as comfort. On the way home the plane had a 2 hour delay and no real customer service was given to a accommodate for the inconvincoence. Also had an issue with the luggage keeping us in the airport way longer than needed. Would not fly with spirit again"
Pros: "Nothing I wouldn't even have given one star but I had tk"
Cons: "The flight was overall and awful experience. After purchasing tickets we find out we have to also pay for seats and luggage. So we do so. We come to the day of our flight and board our plane only to find out they had given our seats away. Apparently because we didn't have a dog with us it was only fair to give our seats to the people who did and did not book seats let alone together ! Which is absolutely ridiculous my trip should not have to be incovienced because of other people not planning their trip correctly. Then we get the worst seats on the plane after having to stand in the way of everyone for 30 minute like second class citizens while they wait to see where they can squeeze us in. After sitting down we got incredibly rude service from the staff on the plane. One of the attendants made it a point to say your welcome in a manor of being rude because we would not hand trash to her in another passengers face we made her go behind us which was in the long run easier for her. We never got a thank you or a sorry for ruining our trip. I wouldn't recommend this flight to anyone. The airline is an absolute joke."
Cons: "I did a check in to my luggage it was just one an hour before boarding and i paid 50$ for my bag and they lost it and when i went to thier representative she told me she cant find and when i asked her when will they get back to me she was like as soon as they find it without any specification about the time or any thing and she gave me a permission for a voucher with 25$ to use it in my next trip with them!! Again!!! Really !! If i will travel with again!!! It is a horrible airline i will never travel with them again ever."
Pros: "The flight was the cheapest option available and was cheaper than other airlines."
Cons: "While I had heard bad things about Spirit airlines, I had never flown with them before. I was unaware at the time of booking that Spirit charges exorbitant fees for even carry-on luggage. As a result, I chose to attempt to fit all of my clothes and necessary items in a "personal item" sized bag to avoid the additional $90 it would cost me to bring a large backpack or standard carry-on suitcase. Other fees are charged for seemingly standard items such as being able to select a seat location and receiving a drink during the flight. I could have flown with another airline for the same price if I included the carry-on fee, and in retrospect wish I had. The problems did not stop there, however. Both my departing flight and return flight were delayed over an hour in clear weather. The flight itself was also the worst I have experienced. The seats were incredibly uncomfortable and felt like metal folding chairs. They did not recline and there was very little leg room. The full cabin lights were on for most of my return flight, which had been delayed over two hours to 11:15 pm, making any rest impossible. I will never fly Spirit again and will try to spread the word so that nobody else has to endure a flight from this poorly-run, money-grubbing excuse for an airline. You have been warned!"
Cons: "The flight was cancelled due to the plane being stuck in another city due to weather. I've had this happen before with other airlines, and they were able to rebook me on another airline's flight, with no price difference. With Spirit, they only were able to refund my money or move me to another date, four days later, which would have caused me to miss the event I was supposed to attend over the weekend. I thought since I was flying solo, without my kids in tow, using a cut-rate airline would have worked out. I've had no problems with JetBlue or SW in the past. But I would stay away from using Spirit."
Pros: "NOTHING POSITIVE!"
Cons: "They chose to cancel the return flight within 2 hours of the scheduled departure and were not at all helpful trying to get anyone out on any other airlines (because they're next available flight to that destination was 4 days out...) Not to mention on the initial flight to my destination, they had everyone board the plane 40 minutes early and then told everyone they had to all evacuate the plane and delayed the flight for 4 hours for NO reason!!!!! I would highly recommend avoiding flying spirit airlines at all cost, what I thought was a decent deal ended costing me an extra $400 for my last minute one-way trip and adding many many hours to my time traveling......"
Pros: "There wasn't much to like on this flight... it was pretty disappointing."
Cons: "All the hidden/ extra costs. It adds up to more than what any other airline would have costed and the service was worse. They lost my bag on the way there. They take FOREVER to get the bags to the baggage carousel (even when they make everyone pay extra to check a bag - but not as much to carry on a bag... you do the math). The flight was also delayed by 35 min. Once we got to our home airport, it took another 30+ minutes to even open the door so we could all get off the plane. It then took another 30 minutes once we all got down to the baggage carousel for the first bag to even come out of the baggage carousel."
Cons: "After being told we were circling our destination due to weather, we were deferred to another airport. This was fine until we were told we'd get sent out on the next plane... Which was also told to the other plane that got deferred (spirit) . Two planes all pushing to get on one. We were then forced to leave the gate with the promise of buses awaiting us. After 4 hours waiting for buses (midnight) I had to spend my own money to rent a car and drive 4.5 hours to my original destination. No offer to be put up in a hotel was offered, nor was an offer to catch another flight. Instead we were told to pay and extra $100 to be placed on standby for the following nights flight to our final destination."
Pros: "The person who helped us with our refund was very helpful."
Cons: "We arrived to the airport to check our bags and were informed that our flight had been delayed an hour for maintenance. No huge issue with us we decided to eat breakfast and then hang out for a bit before the flight boarded. We arrived at the gate to find out the plane was delayed another 8 hours. I understand issues happen all the time that are out of our hands. The gentleman at the gate was extremely helpful and accommodating, but he still gave it a 50/50 shot of the plane being cancelled or not. We opted to receive a refund and drive to Baltimore. I completely understand that this was a safety issue with the plane. I'm not upset that the flight was delayed. But having to wait 9 hours for a plane that may or may not be able to make it or be cancelled was tough."
Pros: "Flight from Boston to Cleveland was only delayed 10 min. Return flight was a different story."
Cons: "Return flight landed on time but taxied on the runway for 2 hours (longer than the total flight time). Was only offered 1 small glass of water filled 1/2 up & 1 small package of 2 cookies as a result of federal regulations. Flight attendants & pilot only updated passengers every 25 min, saying it would only be another 10 min longer. As the updates were no accurate and late, passengers including myself were extremely frustrated. Mentioned delay of finding a gate was due to "politics", which I've never heard before. Was extremely disappointed in the way Spirit handled the situation and would not recommend this airline to people as a result."
Pros: "I liked the safety instructions given by flight attendant he was creative and funny making the whole plane laugh."
Cons: "What did to like? Pretty much everything. Starting with the fact they charge for a carry on. I paid $150 for round trip from Boston to Atlantic city. My carry on cost $42 each way!!! That means I paid $240 total for my flight. That wasn't comfortable, no food or drink offered, ride staff at check in desk, and very Uncomforrabel. I could flown jet blue for that with out any extra costs and a much better experience!!!! Never again will I fly spirit. I understand you get what you paid for. But it was so terrible it seemed that they know they suck but make jokes about it. Never again."
Cons: "The nickle-diming of the fares,the long winded check in process, the most uncomfortable seats that I have EVER had the displeasure of occupying, the absence of tray tables or seat pockets and the fact that you had to pay for any beverage or cheap snacks. Not to mention the 2-1/2 hour delay with no explanation. I will never fly them again and will make sure everyone that I know will hear of my experiance along with all of my social media. I could have flown Delta cheaper in the long run and in the future will book with more reliable,up-front airlines!!"
Pros: "We landed safely. Drink serveice without a cart was interesting and must be easier for the company."
Cons: "We didn't care for buying tickets and then getting charges for everything including choosing a seat. The web site was horrible and not mobile friendly. Customer service over the phone read from a script and couldn't really take care of anything for you.Also, Spirit expects you to have access to a computer and printer on your vacation. It "saves you money" to do it online. Yes, most hotels have access to those...assuming you're staying in one. Why can't I just check in on my phone and handle everything else at the airport like I just did on Alaska for my return flight? Why do your flight attendants tell us twice to keep our seats upright when they don't even recline? And, they spent most of flight playing games on their phones/tablets. Cup o noodle!? Really!? Flight industry is tough, I know, and you guys are the bare minimum. Head in expecting a nightmare flight and its not so bad."
Airlines flying from Boston to New Jersey have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Boston to New Jersey
Masks required on board, masks provided on flights from Boston to New Jersey
Social distancing seating
Middle seats unavailable to book on flights from Boston to New Jersey
Testing for antibodies, testing for symptoms for flights from Boston to New Jersey
Waiving of change fees. Search flexible flights from Boston to New Jersey