BZN - CHO
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Top airlines flying Bozeman Gallatin Field to Charlottesville Albemarle
Scores according to KAYAK customer reviews
Cons: "No food or beverage service during covid-19"
Pros: "on time"
Cons: "Bigger seats"
Cons: "Everything AA did nothing right."
Pros: "The entertainment and the crew."
Cons: "FOOD was atrocious! The worst I had ever tried to eat! I believe the packaging would have tasted better than the so called food! I'm a petite person but I was extremely uncomfortable for 11 hours and to top it off we paid extra for upgraded seats! Never again will I fly American!"
Pros: "Kind crew"
Cons: "The plane felt like it was going to fall apart."
Pros: "Excellent crew (not bossy, obnoxious and officious like UA), on-time, easy boarding."
Cons: "Nothing. This was an excellent flight."
Pros: "Crew and pilot were nice while we dealt with technical difficulties and had to stay on the plane"
Cons: "After missing all our other connections, our luggage was delayed for hours, we were only given $12 each for meal vouchers for an entire day of layover, we were not given the upgrade for the seats we originally paid for (nor seats together) only promised refunds. The line for service was 2 hours."
Pros: "Nice personnel"
Pros: "The crew was awesome"
Pros: "Crew nice- flight smooth"
Cons: "More leg room"
Cons: "Better WiFi and shows"
Pros: "Good amount of leg room and storage. Smooth flight."
Cons: "My flight from Madison to Chicago got cancelled and I had to drive for three hors to get to o’ Hare."
Pros: "Crew was very nice and accommodating."
Cons: "Seat made my back hurt and couldn’t sleep but it was the coach section, not first or second class."
Cons: "No one knew what was going on. We boarded late, then sat there for 40 minutes with no communication, then we had to de-plane. But they couldn't get the jet way to work, so it took forever."
Pros: "nothing good nothing bad, just ok."
Cons: "737 might as well be a cattle cart..."
Cons: "Great flight great crew. Only issue was something was wrong with the entertainment system on my seat. Never worked"
Cons: "The plane was delayed almost two hours and we had to deplane about a 3 minute walk to the airport in the rain. What I’ve come to expect from American Airlines unfortunately"
Pros: "Flight attendant was beyond excellent, Yaniel, who smiled and greeted me helping me to my singular seat on the right side of the plane. He was very professional and kind, with a very well appearance and a fantastic attitude. He was quick with delivering my snack and coffee. Very pleased!!!! First flight attendant to ever make the trip as exceptional as possible. Thank you Yaniel very much."
Cons: "Unbelievable wait times at LGA. Late arrival of plane, extremely late departure at over an hour passed original departure time. Waste of money choosing that ticket and time frame when it was clearly not a concern of American Airlines that I was missing my rides, late getting to CMH etc."
Pros: "Great service in first class"
Pros: "The original flight time was an hour and 30 minutes. We got there in 45 minutes."
Cons: "The departure times changed several times and the plane was over packed to the point they had to put carryons into checked baggage."
Pros: "Flight attendant was very nice"
Cons: "Very confusing flight crew disembarking was a mess!"
Pros: "On time. Jet rather than a turbo-prop plane. Quick flight."
Cons: "Somewhat haphazard boarding. Not even a cookie for a snack."
Pros: "Right on time."
Cons: "I wish more food"
Pros: "The flight left on time and arrived early.T"
Cons: "This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen."
Cons: "WEBJET.COM HAS BEEN OF ZERO HELP IN ASSISTING US WITH FLIGHT CHANGES. THERE IS TOTAL LACK OF INTEGRITY IN CORPORATE AMERICA NOW. WHEN BOOKING WITH KAYAK, MAKE SURE YOU ARE NOT BEING RE-DIRECTED TO ANOTHER SITE. IT ONLY SPELLS DISASTER IF YOU HAVE ANY CHANGE IN YOUR FLIGHT ARRANGEMENTS."
Pros: "At least the gate agent was pleasant when she told us she couldn't help us and gave us information to get rebooked."
Cons: "That our bags were late coming off the plane and instead of being able to put them on the connection belt we had to take them up to recheck and rwtag them."
Pros: "Food was okay.."
Cons: "Had a bulk head seat that turned out to be not one."
Pros: "Boarding was easy and efficient. We even arrived an hour early. Highly recommend this flight. Comfortable seats and attentive flight attendants."
Cons: "Nothing.Staff even gave advice on clearing customs, which was a real timesaver."
Cons: "AC didn't work and no beverage service or WiFi"
Pros: "I like AA overall, better than United for sure. I've been flying with AA since forever."
Cons: "Flight attendants arrived late, delayed the passengers. No blanket for main cabin when asked, my parents are old and they were really cold. Harsh landing but that's a give for DCA anyway."
Cons: "Poor communication Delays -3 hrs"
Cons: "Super old planes, no had a tv."
Cons: "Unexplained 45-minute delay on second flight."
Pros: "I made it safely to my destinations and in a timely manner"
Cons: "The lack of space to breathe. Being herded like cattle to our seats."
Cons: "tiny plane with uncomfortable, old seats. no entertainment options on a 3 hour flight. No food options for purchase."
Pros: "Great having plugs, nice seats"
Cons: "First leg of flight did not have personal TVs, so limited selection of entertainment"
Cons: "Plane was late because of malfunctioning jetway"
Pros: "There were several empty seats on the flight, and Evelyne was very helpful in reseating me to a seat where I had enough room to use the in-flight wifi and work a full, productive day (without a seat in front of me obstructing the use of my laptop). She's the epitome of customer service."
Cons: "The counter manager at PHX, Lanell Monarrez was a total witch and whispering to Lanya in front of me was very unprofessional. I paid a full fare 1-way ticket to get out of PHX as they were not willing to allow me to fly standby or make a change to my existing ticket. Crappy airline service at the counter. Good flight crew."
Pros: "Departed on time arrived a little early"
Cons: "Seats were not as comfortable as other flights I've been on."
Cons: "Previous flight was cancelled so I never made this one."
Pros: "Staff werected all very helpful and and pleasant. Pilot navigated a smooth line."
Cons: "Nothing stands out"
Pros: "The fact that I was finally put in the plane at the last minute"
Cons: "The fact that I was confirmed on this flight and no one would give me a seat assignment. Not when I checked in 2 hours early for my initial flight from MHT nor when I arrived in Philadelphia to catch this next leg. They made me wait at the gate and then went and checked the plane and came back and said board and take any empty seat! Never again!"
Pros: "Same as above."
Pros: "No issues. The whole trip went well."
Cons: "The little lady sitting next to me took my seat but it just let her have the window seat because she could not speak english"
Pros: "prop plane small, noise, shaky no problem. Great connection, plane was not full."
Cons: "The temperature on the flight was super warm. I was uncomfortable. I was told that with Layover I would receive my check in bag for Hotel stay. the attendant took a discription of my luggage for other united employees to tell me it would take 3 hours to retrieve my luggage. They didn’t even try to look for it or help me. Then what’s the point of taking my discription down? Now I have to stay at a hotel with nothing on me. So ridiculous and rude."
Pros: "Short, sweet, uneventful"
Cons: "They boarded us in spite of the fact that the flight had been delayed 40 minutes. We were all getting alerts on our phones but were told to disregard it and board anyway. We then had to sit on the runway for 40+ minutes until we could take off. Since we were traveling with two small children, it would have been preferable to spend those extra 40 minutes in the terminal rather than on the plane."
Cons: "Had to wait on the plane for an hour before takeoff for a 2.5 hr flight."
Pros: "Entertainment included screens in front of every seat, plus tv/movies over Wifi on my iPad, with a good selection."
Cons: "The extra security line in Panama was slow and painful, and they dump you into this very small waiting area once you're through it."
Pros: "Pleasant, uneventful flights."
Cons: "No complaints."
Pros: "Not the flights problem that I have sciatic issues and get very unconfortable, not going to lie I was more uncomfortable than I thought I’d be. Bathrooms were clean and staff was wonderful! Besides the long flight and my own back issues, great flight."
Cons: "If I upgraded to first class!"
Pros: "The flight attendant was very sweet and helpful."
Cons: "Every.single.time I take this flight we sit and wait for upwards of 30 minutes for someone to be available to park/unload the plane. The wait is so consistent it’s ridiculous."
Pros: "Hearing progress and warnings of turbulence ahead, everything else great - flight attendants especially."
Pros: "Great service, quick and easy!"
Pros: "No problems to deal with"
Pros: "Most cramped seats and floghtnive ever been on."
Cons: "Seats are the smallest of any airline I’ve ever been on."
Cons: "I booked a flight with ANA, but the it was United. Very disappointed."
Cons: "It took 35+ mins for bags to be unloaded in claim area. And I was 1st class!"
Pros: "Received a text that the flight from Denver to Frankfurt is delayed 2 hours."
Cons: "Delay notification message did suggest calling the airlines to make change nor stating that I'll miss my connection in Frankfurt. I assumed I'll be missing it so I called Lufthansa to make changes. Their attempts to help took too much time, they did not look tat the trip from origination to provide best alternatives until I arrived to airport in Las Vegas to find out that again they had to change the booking and issue a new ticket. This took more than two hours. Had I not was preemptive I would have been stuck in Frankfort for an extra day."
Cons: "Plane as dirty and dislike direct tv"
Pros: "Upgraded Business Economy was much nicer than regular Economy. The flight got in to Tampa early."
Cons: "Bathroom not maintained during flight. Vomiting child seated behind us (which I know was not the airlines fault, it was gross though)."
Cons: "We waited an hour and a half for de-icing in Bozeman and I nearly missed a connecting flight in Denver"
Pros: "Informative Gate Attendant Nice flight attendant"
Cons: "I couldn't take my computer bag on board and had to empty it because of the small space overhead. Bozeman airport was very nice. Easy to maneuver in the airport."
Cons: "We were delayed by more than 6 hours."
Cons: "Way overcharge for 3rd bag -$150 for single relatively small bag!"
Cons: "Getting bags checked was a nightmare in Bozeman with United. Way understaffed behind the counter. This is a typical problem in Bozeman at Peaks."
Pros: "Crew on the plane were amazing and boarding experience was very efficient, which is less commonly seen at O'Hare so it was nice."
Pros: "Magazine was worth reading"
Cons: "Boarding process is broken. They start boarding on time, 50 minutes before the flight, but the group system they use doesn't get people on efficiently. Both legs of the flight took over an hour before the plane was remotely ready to move."
Pros: "smooth fligh"
Cons: "being delayed an hour"
Pros: "The seating seemed a bit more spacious~very much appreciated!"
Pros: "On time. Comfortable"
Pros: "Good solid trip. No issues and went smooth. Your team Was good both ways."
Pros: "I like being able to use the United App,"
Cons: "I don't like having to pay for all entertainment in the headrest tvs. The app is much more convenient."
Pros: "Warm friendly competent staff."
Pros: "Just. O. K"
Pros: "Employees were very nice"
Cons: "Seating very cramped I'm six foot one maybe you guys should look at JetBlue"
Pros: "smooth check in, effortless boarding"
Cons: "1/3 of a soda can for a drink? Just give the clients a can for heaven's sake! too short a flight for much but the snacks are pretty tiny"
Cons: "IT system outtage, grounded all domestic flights"
Pros: "I was too sick to wait in the airport between flights and my husband came up to Denver and picked. Me up."
Pros: "The boarding process was overall easy"
Cons: "Flight attendants need some lessons in customer service. My job is also in customer service, so when something irks me, I feel like it is legitimate. Had a cup of ice water that I was sipping during the last half of the flight and ate one of my own granola bars. Was planning to give all my trash to her as soon as I was finished with everything, I didn't feel like this was unreasonable. Attendant stopped at our row with her usual "Trash? Trash?" I did not motion that I had trash, but I guess she thought I should be finished, because she made it a point to call me out and say "Excuse me, you don't have any trash?" I replied that yes, I have a granola bar wrapper but was planning to give all of that all together but she was welcome to take it now, and I handed it to her. She then said "And what about your cup?" I stated I wasn't finished with it, and motioned that it still had ice and water left inside. She then proceeded to roll her eyes at me, and without response moved to the next row with her "Trash? Trash?" The next time she came back down the rows, she actually had the audacity to skip my side of the row - did not even look my way - and I had to get her attention and hand her my trash over the back of my chair. Again, no response, and more rolled eyes. Don't be a flight attendant if you don't want to deal with people and the possibility that people aren't going to act exactly the way you want them to act. Be respectful."
Cons: "Hard to sleep, turbulence"
Pros: "Went good. Arrived in Charlottesville 30 minutes early. No complaints."
Cons: "Touch screen on the outgoing flight was awful...the right half didn't work so pretty much no selections could be made. The return flight screen functioned ok. Also, no USB charge port on either flight!"
Pros: "Thank you for making this connection available from charlottesville to dulles. It beat driving! Everyone was helpful"
Pros: "On time"
Cons: "Luggage lost or left in Chicago with meds including insulin, had to stay in motel in Portland, ME to wait for morning flight. Hope luggage is on that flight. He needed his meds and only wanted to help when they said there was too much baggage. Mr. Perrin had only one carrying with everything in it. The flight itself was fine and he had good aisle seats and wheelchair at all points, but the lost luggage with the important meds caused a problem. We hope United found it."
Pros: "Held flight from Chicago to Harrisburg so we could make connection. Arrived MDT only 30 minutes later than original schedule."
Pros: "The crew was the most polite, calm and reassuring crew I've ever come across. When faced with the mounting frustrations of a cabin full of delayed passengers, these guys were smooth as silk. Bravo!"
Cons: "Being grounded due to weather is unfortunate, but the team did so well in managing expectations, it's hard to be mad."
Cons: "Terrible airline ."
Pros: "Crew was great."
Cons: "Unfortantely their was a mechanical problem that delayed the flight. I understand that failures occur, but only having one mechanic available to work this problem is not good. What happend to the two person concept when working on critical aircraft systems? Pretty hard landing at Chicago."
Pros: "New seats (more room & comfort) & movies"
Cons: "No food no wifi"