Best flights I e been on. Need gluten free snacks
They removed the cover off my checked bag and threw it away.
late flight, no wifi, no entertainment, no snack. What are you coming to????
We sat on the tarmac for so long when we got to SeaTac that half the plane missed their connections.
Poor, no one with Alaska Airlines is in a hurry to do anything. Slow, lack of intent, inconsistent.
The small ej plane didn’t have any entertainment aside from the stuff on the Alaska website that has to be accessed from your own device. But everything else was just great.
One of the best roundtrip flights I’ve ever been on. We needed assistance for my elderly mother and without fail, each and every Alaska team member was helpful, kind, and patient. Will fly Alaska again and again.
flight delay coming out of Bozeman with a acceptable layover. pilot asked that those with short layovers be allowed to depart early...they waited in isle 45 minutes due to NO RAMP...ugly
My original flight time was changed 6 times. Several flights were obviously cancelled as we ended up being the last flight of the day. We specifically went with this flight as it met our timeline for what we needed to do once we got to San Francisco. Not leaving Bozeman until 10:30PM sure changed our plans
I was on a ski vacation and traveled between Pittsburgh and Big Sky, Montana via Seattle I was very disappointed that I couldn't reserve a seat between Seattle and Big Sky ahead of time and angry that I had to pay a fee to get a seat (both ways) when I checked in online. Why couldn't I select a seat ahead of time for that leg of the fight? The flight itself was fine and the seat was comfortable. On arrival back in Pittsburgh, I waited over an hour for my skis to arrive after I retrieved by boot bag from the carousel. This was my first experience on Alaska Airline and it was disappointing.
The plane was a rather tired 737-800, with old style small luggage bins. Poor air flow. USB charger in the infotainment system was not functioning. The flight was 2 hours late due to crew rest requirements (not their fault). On arrival in Seattle, waited on the tarmac for 30 minutes with very few updates from the crew.
One of the restrooms didn’t work. The ones that did never got replenished. Flight attendant just sitting there on their phone. No notification that the bathroom was broken so long lines. Apathetic crew.
I am in a wheelchair The gate agent knew exactly how to boarding A wheelchair first also the flight attendant knew exactly what she was doing
Not really a “Delta” problem but worth mentioning: Boarding was a difficult process. TSA seemed understaffed and Pre-Check took longer than regular TSA. The supervisor was frazzled and yelled at travelers. Once through TSA, we had to put our carry-ons through another x-ray machine. Then queue up to board with both boarding pass and ID. Then, when we got to the stairs on the tarmac, we had to show our boarding pass again. Maybe this is just normal for Kona since the terminal is outdoors (but still a “secured” area).
Checkin was good, fllight ws good. Onlly complaint is lack of foot on 6 hour flight from Seattle to Boston. Snacks were flimsy - chips and cookies. could have offered something more substantial for such a long flight. I know you can buy food in airport but for the price you pay for a ticket, they should step up for the passengers.
Flight was delayed, we could have been notified earlier and in a consistent manner. App was not refreshing for another passenger to get the latest flight status. We could have stayed and waited at the hotel instead of waiting at the airport had we known the flight was going to delayed for more than 5 hours. The toilet is too tight, and needs to be cleaned more frequently (every hour). The entertainment screen froze, the touch screen not responding to touch. We were upgraded to comfort, it is more comfortable than regular economy seats.
It was fine. 55 minute flight. No snacks or beverage service offered. Boarding went smoothly and my walker was waiting for me on the jet way.
My flight was cencaled due with the bad weather on Sunday the crew was poorly mistaken my luggage supposed depart with my flight instead I didn’t have my luggage for almost 3 days the website is poorly respond to my complain until I have someone to do it my connection smooth their not even respon or email me even the have my luggage
8 hours late and the plane smelled like urine, that smell in the morning when your child wet the bed in the night.
Everything was good except wifi and a leaking drink chiller. The floor was all wet and my bag was soaked. Did not notice until debarking. Have not heard back from Delta. Even though this was leg one of an international flight in first class, they denied access to their Sky Club - very disappointing!
