Daily cleaning, installation of cabin HEPA filters on flights from Brisbane to Sydney
Qantas Airways, Emirates and Virgin Australia have all waived their change and cancellation fees on flights from Brisbane to Sydney. Confirm policies on booking site.
There are many airlines that offer direct flights between Brisbane and Sydney. For example, you could fly with Jetstar, Qantas Airways or Virgin Australia, which all operate a direct service. Due to the number of options available for direct routes, and the short duration of the journey, it’s unlikely that an indirect route will be of benefit to travellers.
If you have an early flight from Brisbane Airport or just want to relax ahead of your flight, you can choose to stay in a hotel at the airport. For example, ibis Brisbane Airport hotel is only about a 10min walk away from the terminal.
When you are travelling through Brisbane Airport, you won’t have any trouble finding privacy to tend to your child. With various private rooms available that have baby changing facilities, feeding chairs and microwaves, you will be all set to care for your child.
Direct flights cover the 467 miles separating Brisbane to Sydney in about 1h 30m.
There are 1,497 (nonstop) flights between Brisbane and Sydney per week, averaging 213 per day.
The best deals for a one-way ticket found by KAYAK users over the last 3 days were on Jetstar ($39) and Virgin Australia ($43). The cheapest round-trip tickets were found on Jetstar ($78) and Virgin Australia ($144).
Qantas Airways (35 flights per day), Emirates (34 flights per day), and Air New Zealand (31 flights per day) are the most frequent flyers of this route.
If your flying dates are flexible, you should consider flying to Sydney on a Monday, as we generally find the cheapest rates on that day for this route. On the other hand, Tuesday is the most expensive day to fly from Brisbane to Sydney. For your return ticket, we recommend flying on a Tuesday and avoiding Fridays for the best deals.
Brisbane and Sydney are both served by 1 main airport. You will leave Brisbane from Brisbane and will be arriving at Sydney Kingsford Smith.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Brisbane to Sydney.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Sydney from Brisbane is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Sydney with an airline and back to Brisbane with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Sydney from Brisbane up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
"I love Qatar Airways.Thanks to all the people who serve the airline"
Pros: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Cons: "Can't think of anything, everything was very good."
Pros: "Crew was great, but food I like more like Emirates."
Cons: "No headphones and was not possible to watch movie."
Cons: "Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight"
Cons: "Flight was cancelled and rebooking dealt with poorly"
Cons: "Friendly and wellmennerd team."
Cons: "Again very impressed with Qatar Airways service on the board"
Cons: "Tbilisi-Doha delayed due to no A/C. Inadequate notices. Children yelling behind me, no action taken. Doha-BKK worse. Another 1 1/2 hr delay. Woman I’ll eventually taken off. Flight deck with inadequate notices. Then searched for woman’s overhead luggage. Others with delays elsewhere. Never again."
Cons: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."
Pros: "The seat was ok and the food was good."
Cons: "Though the staff was friendly, I found them a bit unhelpful. I was literally holding three bags and a toddler in my arms, and passed at least three airline crew members. However, not one of them even bothered offering for help. I don’t expect that from a world class airline."
Pros: "seats were awesome, so as the food and the occasional snacks were delightful"
Cons: "My entertainment screen wasn't working, but since I got a window seat I didn't complain. Long time for a 12 h flight without video or something to occupy myself, but at least the USB port was working..."
Cons: "Cancellation of the flight could have done before boarding."
Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Pros: "Crew members were very accommodating and helpful (Valencial & Hanane). They go the extra mile to make sure that we were enjoying the flight in the best possible ways. This is what makes Qatar Airways stand out and different from the rest."
Cons: "Nothing it was great"
Pros: "Excellent flight attendant service. Some of the best airline food in the world."
Pros: "process quick and efficient"
Cons: "average seats"
Pros: "Best host staff"
Pros: "Friendly staff"
Cons: "The food was very poor"
Cons: "Bad app don’t trust"
Pros: "Food, seat OK, crew excellent"
Cons: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."
Pros: "All around a great experience."
Pros: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Cons: "The sandwiches are a little dry and movie selection a little limited."
Pros: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Cons: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."
Pros: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Cons: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"
Pros: "The staff are outstanding! Friendly, helpful and accommodating."
Cons: "Poor choice of movies. Their 'world' movies should have subtitles"
Pros: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"
Pros: "Crew are great and entertainment options are good."
Cons: "The seats are quite uncomfortable and small. Really struggled to get comfortable."
Pros: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."
Cons: "in flight entertainment interface can be improved to be more user friendly."
Cons: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Cons: "I didn't have much time on my layover, i would've expected the transfer to be better."
Pros: "Flawless boarding, service, food and arrived 30 minutes early."
Pros: "It was a long flight from US but was comfortable. Staff was courteous."
Cons: "Nothing wrong every thing is good"
Cons: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Pros: "Food quality needs to improve, some chairs can't recline."
Cons: "I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time."
Pros: "I was upgraded to business class for the first time in my life. The food was good, and plentiful, in both classes. The stewards were accessible and friendly, the seats were comfortable. The movie selection was good"
Cons: "I was trapped in the window seat, because my neighbors were sleeping. Not Qatar's fault"
Pros: "First of all I have taken Qatar airways to Europe and US HOVER when it comes to Third world like Asia and Africa the send thier most dirty broken airline!!in thialand the pressure was not right according to pilot we stayed on the run way 4 HOURS offered water wrf.? No one communicated with US I think your airline is typical Arab mentality unless you are white I. E American you don't give a shot about your costumers this is the second arb line I droped I will never take ur plane ever!! When I got to Doha all they did was through stupid voucher for food missed my flight no apology rude as staff disgusted y their behaviour and lack of care missed imprtant meetings NEVER AGAIN RACIST AIRLINE TREAT WHITES WITH RESPECT IT NOT BLACK'?? REALLY WELL I I'LL TAKE MY MONEY AWAY THEN I will make Co viols decision to never fly with u"
Cons: "Everything racist disgustinget and never will take this airline nasty dirty broke down twice stayed in the plane for 4 hrs no one apologised"
Pros: "Very friendly crew and efficient check-in service. Food was lovely."
Cons: "Multiple problems with onboard entertainment re-setting itself."
Pros: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Cons: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."
Cons: "The seats don't recline very far and on the a380 the window is a very long way from the seat making it impossible to lean against. - so difficult to get a reasonable test. The food was not great. Perhaps not qatar's fault(?) but we bought duty free alcohol in Brussels and took as carry on then after a layover in Doha we were advised Australian regulations prohibited us from taking it on board for the final leg - even though it was still sealed in the duty free bag. We were forced to check it protected only by some lightweight clothing and a thin back pack we had been using as cabin luggage. Fortunately it made it undamaged - but it would be better if we had been informed of this at Brussels."
Pros: "Crew was great"
Cons: "Way to crowed and...you know how u see the clown car in a circus...this was a clown plane...seats are horrible just all together a frustrating flight..."
Pros: "The crew, the food overall experience was excellent. Special thanks to two crew members Mohammad and the other crew she was from India. I got her name unfortunately lost the paper with her name. Her name stars with G or C I think.Thank you for the excellent service."
Pros: "Not a lot -14 hrs in cattle class is no fun."
Cons: "Toilet out of order from beginning of very long flight. Food ordinary. Doha airport transfer awful."
Pros: "Crew ok"
Cons: "Seat comfort and meals left a lot to be desired..."
Pros: "Crew always competent & professional"
Cons: "Boarding was chaotic"
Pros: "Crew and staff were very nice. I got lucky and got the whole row to myself."
Cons: "More space in Economy, and to have the passenger in front lift up their seat during meals. It's very hard to eat with the tray down when the person in front has their seat reclined all the way back."
Pros: "Suberb crew. Not obsequious, just helpful with good anticipation."
Pros: "Crew was good. Seats somehow seemed narrower than normal flights I have taken with Qantas. Sat in middle not even enough space to drink tea comfortably. Wouldn't want to be in that position for any longer flights."
Cons: "As above"
Pros: "The plane was on time. There was cool air circulating from the moment we boarded The breakfast, which consisted of cereal, milk and a small muesli bar was good. Sky News was played on the drop down screen"
Cons: "The seats are cramped with very little arm room."
Pros: "everything about he flight was perfect"
Pros: "WiFi on board"
Cons: "Still don't like greasy toasties for breakfast but better than butcher muesli"
Pros: "Personable staff"
Cons: "Delayed 2 hours with little info."
Pros: "Qantas is always a great choice. Good food and service."
Pros: "IFE Snack - bacon quiche Service"
Cons: "Stink The usual cramped seating Long wait to deplane"
Cons: "Flight was an hour late leaving. This caused me to miss the connection in Sydney (even though its gate was still shown as open when we arrived. There were a quite a few passengers booked on the connecting flight but Qantas made no attempt to get us on board it and instead re-booked us for the next flight which was scheduled for 2.5 hours later but, in fact, left nearly 3.5 hours later. Breakfast consisted of rubber egg."
Cons: "Seated in middle seat next to a very large and very smelly person I could hardly move and certainly not attlempt to eat or drink . Airlines do need to address this situation with people who are large . Non existent entertainment"
Pros: "Friendly crew Comfy space Reasonable food Boarding was easy"
Cons: "Would have liked to be offered a second hot drink or would like the cups to be a bit bigger. Fresh food"
Cons: "Late arrival 15 min taxi to gate 22 mins wait for bags and$23 yo get to International Terminal. Next time fly via Melbourne"
Cons: "The flight was canceled, after 5 hours of waiting for updates. So we are still stuck in Sydney."
Pros: "Great support with wheel-chair assist."
Pros: "Staff polite and friendly. Entertainment on my ipad with wants content great."
Pros: "quick on time flight"
Cons: "cabin VERY hot and cramped"
Pros: "IFE for such a short flight, headset free. Cabin crew were quite pleasant. B737-800 series (Next Gen.) is a nice plane."
Cons: "Cramped. Lunch was that revolting beef & kale pocket (again!). Highest a/f of Tiger, Virgin & QF, which is fine if it’s worth it, which it most definitely wasn’t."
Pros: "The staff did the best they could to accommodate everyone on a full flight in economy. The passenger in front of me had a failed entertainment system and the staff handled it very well."
Cons: "The leg room is obviously minimal in economy but compared to Singapore Airlines this was cramped and when the seat in front reclines it's almost impossible to find a comfortable position if you're over 5 foot 9! food was below par."
Cons: "Qantas food gets worse each flight."
Pros: "Qantas provides a nice welcome when your board domestic flights in Australia like the one we took today between Brisbane and Sydney not just on their international flights. They greet you when you board, don't feel like a number like domestic flights in the USA be it American, Delta, United, or one of the others. They provide free premier movie access, serve a nice warm meal and drink, and make you feel welcomed - Keep up the great work Qantas, you could give the USA airlines lessons on how to treat passengers."
Pros: "Excellent flight - great from start to finish. Free wifi was a bonus! delicious afternoon tea"
Pros: "Very good service"
Cons: "Food was very average for business class"
Pros: "Service always attentive and genuine"
Cons: "Food was not as good as previous Qantas flights. Probably because it was catering to American crowd."
Pros: "I always enjoy the flights that have the in-seat entertainment."
Cons: "No complaints."
Pros: "I like food and service of crew members"
Cons: "Yes I like it"
Pros: "Short flight . It's ok"
Pros: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Cons: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."
Pros: "Easy boarding. Good seats. Good entertainment."
Cons: "Qantas seems to be notorious late. This flight was no exception. The food was terrible. They called it a pulled pork sandwich. Jikes. Very crowded"
Pros: "Dinner meal"
Cons: "My name is Parag Mokashi, Indian Passport No. Z1788332 had booked 2 return air tickets from Singapore to Auckland with details as follows: Qantas Airways Flight QF6 - Depart Singapore Changi Apt, SG (SIN) 01Dec16 (Thu) 23:50 Arrive Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 10:50 Flight QF145 - Depart Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 11:55 Arrive Auckland International Apt, NZ (AKL) 02Dec16 (Fri) 17:10 Flight QF144 - Depart Auckland International Apt, NZ (AKL) 13Dec16 (Tue) 08:35 Arrive Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 10:15 Flight QF81 - Depart Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 11:15 Arrive Singapore Changi Apt, SG (SIN) 13Dec16 (Tue) 16:30 I had booked these tickets online through CheapTickets.sg on 17th September 2016. While booking the tickets mine and my wife’s full details such as the Name, Nationality and Passport were given. In spite of this nowhere was it mentioned in the Quantas terms and conditions or any prompt/popup given while booking the tickets that Australian transit visa is required for Indians since the flight is via Australian city. I had booked the tickets well in advance and had enough time to get transit visa had there been any information about it mentioned. On 1st December 2016 when we went to the Changi airport we were not allowed to board the plane as we did not have the Australian transit visa. We were told by Quantas personnel at the airport to go to the Australian embassy in Singapore to get the transit visa and that we would get it within a day. Next day we went to the embassy and found that the Australian visa is done by VFS global at a different address. When went there they informed us that Australian visa takes minimum 5 days. I had all my hotel bookings in New Zealand already done hence I had no choice to take a direct Singapore Auckland flight via Singapore Airlines at a very high price on the next day. I also lost one day of my hotel booking in Auckland and had to forfeit the money. I and my wife had to go through the psychological trauma of being refused to board the plane, then the next day running around the Australian embassy / VFS global office for trying to get the Australian transit visa and facing the uncertainty regarding our new Zealand trip which was planned well in advance for our 25th wedding anniversary"
Pros: "The check in process was seamless - we did not queue at all The crew were great and gave us a bottle of bubbles when we landed The food was surprisingly good"
Cons: "The entertainment on board was really disappointing"
Pros: "Was impressed with all aspects of Air Calin. Great staff - nice plan - lovely service including food."
Pros: "Thoughtful and friendliness of the Crews"
Cons: "None that i can think of"
Pros: "The crew were friendly and supportive. The premium economy meal was excellent."
Cons: "The seats were small so the overweight person next to me used up a lot of my personal space."
Cons: "It was late"
Pros: "Loved the two cords in the seat behind me and the iPad idea"
Cons: "Hot food disgusting."
Pros: "Excellent service"
Cons: "Food was more wordt than in the past"
Pros: "Very attentive crew. Comfortable seats."
Pros: "The crew were really very good kind and could not have done more. I have crew members who are patients of mine and I know the stress they undergo and I wa actually very proud of the crew in my section of the aircraft"
Cons: "Not applicable"
Pros: "- The kindness of the crew members - The food - The entertaining aboard"
Pros: "Fog prevented the plane we where to fly out on from landing however planes from other airlines where landing. This lead to a 6 hour delay."
Pros: "Another successful mission with QantasI like the overall experience and the way that Qantas recognise my platinum status it's always a great pleasure to fly to mystically and internationally with Qantas"
Cons: "I think the stream the in-flight entertainment is a bit of a cheat and then I should go back to providing entertainment those messages without a laptop or iPad"
Cons: "No veg option No screen for movies."
Pros: "Nothing! !"
Cons: "Flights delayed for 4 hours. .service poor. .after 14 hours another 25 min waiting on runway. .and 35 min waiting for luggage. Qantas-NEVER AGAIN! !"
Pros: "Crew members were nice and courteous"
Cons: "Flight was delayed more than 4 hours . Seats are not roomy at all and not comfortable compared to other international airways."
Pros: "No problem apart from left a tad late"
Pros: "Just the easiness of it all. Not complicated. Simple"
Cons: "The crew was not excellent. Seemed a little rushed and preoccupied."
Cons: "My window seat didn’t have a window so was very squashed and felt claustrophobic"
Pros: "Good boarding and friendly staff"
Cons: "Seat and legroom"
Pros: "Larger plane."
Cons: "Stewards missed serving me twice. I pressed call button and was ignored. Kids meal and vegetarian preferences were ignored. Abu Dhabi made all Sydney passengers go through security including full cabin luggage checks twice. Abu Dhabi made me check in the duty free that I bought in Dublin. It was a connecting flight so why on earth was that something I had to do. I could not check in online, choose seats or update preferences. They sat my daughter separately and I was fobbed off in each airport and until Abu Dhabi where the cabin manager took so long I had to ask another passenger to swap. My son was sick as he walked off the ramp and I had to stand and direct people around the vomit for over 10 minutes while staff dragged their feet getting help. I will never fly Virgin with etihad again."
Pros: "Friendly crew who offered to make me a cup of tea and offered me refreshments whilst rest of passengers were asleep. Perfect and just what I needed :)"
Cons: "Tasteless unappetising vegetarian dinner, uncomfortable seats, no duty free shopping offered"
Pros: "Staff,service, ease of boarding"
Cons: "Small space leg room, lack of content on entertainment"
Pros: "6 years. I am old and have been cared for very well."
Pros: "Miss Rankin was on board with me. She traveled to the back of the plane to an empty seat next to me from seat 9F."
Cons: "Couldn't check-in from the kayak app..."
Pros: "although late leaving we made up a bit of time."
Cons: "No inflight entertainment, no sweets on descent and the staff were grumpy"
Pros: "Thanks Simone and team."
Cons: "Entertainment choices limited"
Cons: "Un-personal and clinical in approach to guests...especially as we are paying guests! Had just returned from overseas, flying Qantas and Singapore airlines.... virgin was decades away."
Pros: "Nice crew and fast and smooth flight"
Cons: "Didn't go much on the snack food!"
Pros: "Overall comfort of both plane and staff"
Cons: "All was good"
Pros: "-Professional, clean. Staff seemed happy to be there. -Use of both front and rear boarding allows for faster departure."
Cons: "-Need clearer instructions or a crew member to direct passengers to front or back of plane. -In flight entertainment depends on predownload of an app."
Pros: "Efficiency and kindness were evident in all my interactions with Virgin"
Cons: "Flight cancelled with no announcement.Delayed 5 hours."
Pros: "Coogan and Brydon"
Pros: "Crew was friendly and was able to sleep on board relatively undisturbed"
Cons: "Flight gate was changed and we were not notified. No one could tell us where the new gate was. Directed to exit security only to have to go back through at the same terminal. Supposed to be seated together and was split from my wife. Bags were lost and didn't show up for 48 hours."
Pros: "Things went smoothly and on time thanks"
Cons: "Missed flight and Virgin refused to book and wanted $40 airport fee + full fare to get on the flight."
Pros: "staff were wonderful"
Cons: "Very difficult boarding for my mother with stairs& steps Also no tine whatsoever to drink tea and nutty thing too hard to attempt to rat"
Pros: "Flight attendants were very friendly and helpful."
Pros: "The entire service is great I'd be happy to pay more for a flight with virgin then any other airline"
Cons: "Absolutely nothing!"
Pros: "Food was terrible!"
Cons: "Delayed departure."
Pros: "Check in was easy as they had plenty of representatives available. Short flight so did not experience food / entertainment, but everything was on time, crew was friendly, and they quickly had our bags out at the other end. We sat in the exit row so had plenty of legroom."
Pros: "Great customer service"
Pros: "Impeccable and attentive service More spacious seats"
Cons: "Crying babies during the entire flight, not that the flight could help it but wish there were more quiet areas for passengers without families"
Cons: "my seat got changed"
Pros: "Punctuality is the most important and they achieved it."
Pros: "Counter staff at check-in was very helpful. Made sure our bags were clearly tagged for all legs of our flight"
Pros: "Everyone was very helpful. On time. No problems at all.thank you."
Cons: "Only could have gluten free snack"
Pros: "Comfortable short flight"
Cons: "Over 4 hour delay and was told they had to wait for the paint to dry????"
Pros: "Check in staff most helpful,traveling with oversize lougage,surf board and kites along with carry on.no fuss and searched seating so l had a spear seat on red trip home.thanks"
Pros: "Great crew and good service."
Cons: "Two things - I dont like is the size of the seats. They are far too small. Most people are relatively big these days and when you sit next to a large person or between two large people the whole flight is so uncomfortable. The other thing is the air vents - no where near enough air coming through those - please fix :("
Pros: "It was an enjoyable flight and we were well looked after by the staff"
Pros: "The crew was awesome! It was our first time in Sydney and the crew went out of their way to make us a "to do" list of must sees!!"
Cons: "Nothing- everything was wonderful!"
Cons: "My flight was cancelled and I was put on another flight 1 hour 20min later, this meant having to rush. I bought the tickets based on time, and did not expect to have to run"
Pros: "Plane an easy boarding process. Attendant was very helpful when processing our baggage with an interrupting phone we jad to take."
Pros: "New clean plane and great service. This flight was far more comfortable than previous flights over this long distance."
Pros: "The crew was very pleasant and helpful. The pilot was informative and landed well in windy conditions."
Cons: "Boarding was somewhat chaotic. Zones are ignored when boarding. The biscuit snack was so stake I could hardly bite the center of it. I almost broke a tooth."
Pros: "I liked everything but my chair was very uncomfortable but otherwise everything was great the staff were really good too"
Cons: "Uncomfortable chair"
Pros: "Easy check-in, on-time arrival"
Cons: "The snacks are very boring."
Pros: "The whole service"
Pros: "Glad I wasnt conecting internationally..Plane problems..Other airlines might have offerred some compensation for 2.5 hrs late.."
Cons: "Otherwise fine"
Pros: "Everyone was super helpful and friendly."
Cons: "Why are their flights always delayed?"
Cons: "We were delayed for 2 hours and 20 minutes flew into a storm, circulated in circles in the air for 30 mins, landed and had to wait for 3 HOURS inside the play due to lightning. If we left on time this would not have happened. Wort 12 hours of my life ever spent in an airport/plane. WILL NEVER FLY JETSTAR EVER AGAIN!!!"
Pros: "Friendly staff"
Pros: "Overall great experience"
Cons: "Lack of common sense by passengers with which door they should be using when boarding the flight. Crew may want to emphasis their directions more."
Pros: "I liked the organisation"
Cons: "The food"
Pros: "The crew were great. Very clear on the p.a. System and good service."
Cons: "The seats were narrow and horribly cramped. No shaping to support your back and the tray table crushed my stomach and I am quite slim. Goodness knows how big people cope. We recently did a round The world trip with 11 flights and none were as bad as this."
Pros: "Long flight but staff attentive"
Cons: "Baggage at Sydney was extremely slow coming almost an hour !"
Pros: "Overall experience very good"
Cons: "All goid"
Pros: "It was generally a pretty good flight. Timing was ok"
Cons: "The seats were a bit cramped."
Pros: "my brand new luggage was completely ripped."
Cons: "Child behind sitting on floor banging seat and loud devices being used with no ear phones so couldn’t rest"
Cons: "They lost half of our pushchair and it took 5 days of endless phone calls for them to agree to replace it"
Pros: "Italy a okay flight"
Cons: "Don't have WiFi connection"
Pros: "Very smooth flight and the best landing ever! did not feel or know we had touched down."
Pros: "Getting to destination"
Cons: "Didn't get the food i ordered. Not even close. Entertainment choices very low. No value for extra cost. Staff would not deal with passengers congregating in aisle for majority of journey."
Pros: "Great staff"
Cons: "Delayed departure"
Pros: "cost effective, good flight."
Pros: "Sleep well"
Cons: "Only one problem was the temperature was too warm during flight."
Pros: "kylie the ground staff for Jetstar was brilliant"
Pros: "Flight crew polite and helpful considering it was a full flight"
Cons: "Random carry on checks penalising customers, especially embarrassing for Asian customers pulled aside and penalised in front of others for overweight hand baggage. Apparently no consideration for cultural respect and saving face. I felt very badly for the lady affected. Hand luggage checks should apply to all or nobody - random checks are nothing but a price gouge. If you're going to do it, at least give a voucher of some sort or some kind of incentive to choose jeststar again. Extremely poorly thought out procedure."
Pros: "The plane was not full plenty of room to move to a better seat with a window."
Cons: "No entertainment so was a bit boring plus why pay for seats when they move you to a different anyway."
Cons: "Our flight was delayed 5 hours for reasons unknown. More importantly, I wasn't aware that my carry on was to be weighed, and if it was over 7kg, I was to be charged $50. I will never fly this airline again."
Cons: "The staff and bag weigh system preflight. Passengers were all shaking their heads and made the mood of flight terrible. I hope your brand dies!"
Cons: "Food was horrendous and staff service was poor considering we were in business."
Cons: "Hardly any staff, we had to load & check in our own bags. The mechanical baggage belt was initially not working so the lines of people waiting grew. There was no-one to explain what we had to do so we only printed our boarding passes, and didnt realise we had to ALSO print baggage labels, so we consequently lost our place in the queue. NOT HAPPY!"
Cons: "Return journey of our flight was moved so disrupted our onward flights. Getting in touch with customer services was impossible. Only way is to 'live chat' then they tell you their hands are tied and to speak to the 'refunds team' who don't have a number and will 'be in touch with you'. They won't be. Then outbound flight was cancelled at the last minute. Waiting for a refund........and waiting. If it's a choice between jet star or swimming to your next destination, swim."
Pros: "The flight itself was fine"
Cons: "We got told the flight was from the international terminal and we could not make it even though we were at the terminal 1 hr earlier. Had to pay additional $50 to get on the next flight. A lot of other people were in the same boat as us"
Pros: "Nobody told i couldnt bring luggage had to pay extranfee"
Pros: "Kind employees."
Cons: "Extra baggage fees that were unexpected and no entertainment or food provided. Luckily it was a short flight."
Pros: "It was quiet. Quick and comfortable waiting for our flight. I enjoyed the meat pie, coffee and service while waiting. I was aloud to have a nap. Felt refreshed. Kayak gave me a great price. I saved $400 for my family flights all up."
Cons: "The flight was delayed by an hour but it was an accumulation of air conjestion towards the later flights. Overall we were able to charge our phones and get comfortable before flying."
Cons: "Flights were delayed each direction."
Cons: "Not enough leg room"
Cons: "On time"
Cons: "plane was half hour late leaving because JetStar does not allow enough time for turn arounds from plane arriving from elsewhere. That said, the pilot did do his best to catch up for lost time once in the air."
Pros: "On time flight"
Pros: "On time schedule"
Cons: "Excessive baggage charges. Very poor check in. Nobody was there to help us check in our bags as there was no check in counter. Not even a drop of water offered in the flight for free. Very narrow seats with no seat pockets to keep any personal articles."
Pros: "Flight was on time The airplane was clean"
Cons: "This is the cheapest company I ever used. During the booking process they did not mention that they have a 7 kg limit on carry on items. This is not the case when you attempt to book a flight within Australia; clearly deceiving foreign travelers. In any case, I paid extra $24 to check in a (20 kg) bag. When arrived to the airport I voluntarily weighted the hand bag which was 8.2 kg. I explained that I am an international traveler with no mean of exactly weighing the bag. They insisted on checking in the extra bag and charged me additional $50 to do so. With those hidden fees, I ended up paying more for the flight than the competitors. During the flight, they offer nothing for free (not even water or coffee)."
Pros: "That we landed"
Pros: "Amenity pack and entertainment were good. More movies to offer would have made the entertainment even better."
Cons: "We flew business class and it didn't feel too much like a business class experience. Welcome drinks were a nice touch but from there the service was not very attentive, we had to ask for empty glasses and plates to be cleared after they sat with us for over an hour. The meal was not great - pretty lack luster. No priority bag tags and our bags took over an hour to come out the other end."
Pros: "Cabin crew"
Cons: "No vegan food option"
Cons: "They offered to forward my baggage to my final destination and it got delayed for 4 days."
Cons: "Jetstar and similar Australian airlines are corrupt. You have to purchase additional luggage allowance 3 hours before flight time, and then it goes to $15AUD per pound. This was not clear to me. I was shocked when I was asked to pay $500 for my check-in luggage flying from Brisbane to Sydney, which was 6 times the price of my plane ticket. Corrupt!"
Cons: "The flight was delayed then check in staff were rude"
Cons: "Very cramped"
Airlines flying from Brisbane to Sydney have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Brisbane to Sydney
Masks required on board, masks provided on flights from Brisbane to Sydney
Social distancing seating
Middle seats unavailable to book on flights from Brisbane to Sydney
Testing for antibodies, testing for symptoms for flights from Brisbane to Sydney
Waiving of change fees. Search flexible flights from Brisbane to Sydney