$211 Find Cheap Flights from British Columbia to New Mexico - Compare and Save

My main issue is that I paid approximately CAD 200 to select four seats for the first flight. However, when I arrived at the check-in counter, I was told that the seats had not been assigned, and my family was relocated to the last row of the plane. I was traveling with two young children, ages two and six, which made the situation especially frustrating. I paid for a service that I did not receive, yet Alaska Airlines did not offer any refund or reasonable solution. I am extremely disappointed with how this was handled and will not fly with Alaska Airlines again.

The whole staff was amazing. Courteous and so helpful. Smiling all the time.

Excellent flights. On time. Good service. Better than expected food. Comfortable seats. Too much dependent on personal phones for information and entertainment.

Flight was delayed with no explication. There was ice falling out of vents on me.

Made up time on a late flight and made the connection

The flight was fantastic. All the crew staff were wonderful. Everyone was so friendly and they went out of their way to help make it such an enjoyable flight! I think on such a long flight there should have been some food given. Even cheese and crackers and maybe some cookies!

Very satisfied with the trip, using Kayak and Alaska Airlines.

How can we get assigned an A seat when booking a flight ?

Terrible customer service, closed check in hours before flight left, provided incorrect information

CREW ON AIRCRAFT WAS GREAT. GREATLY DISAPPOINTED WITH THE ALASKA AIRLINES LOUNGE IN SEATTLE. I PAID FULL FARE FIRST CLASS TICKET FROM YYJ - SEATTLE-CHICAGO-CMH. THEY SAID THE NEXT FLIGHT WASN'T LONG ENOUGH TO ENTER THE LOUNGE. UNBELIEVABLE. WHAT DOES IT COST FOR A CUP OF COFFEE AND A DONUT? I PAID FOR A FIRST CLASS TICKET. DELTA ALSO OFFERS SAME ROUTE, SO JUST BECAUSE OF THE COST OF A DONUT, I'LL BE USING DELTA MOVING FORWARD.

Boarding was a complete mess. The whole system went down. People got wrong seat for the first half an hour.

We boarded the plane and were about to take off when we were notified that the tires had to be checked. Upon inspection, they were found to need replacement, so the entire plane had to be deboarded. After we exited the plane, United staff forced us to stay in the gate area by posting "Do Not Exit" signs on the doors connecting the gate area to the terminal. Many of us had already rebooked our flights and had no checked bags, but they told us we could not leave. This seemed inappropriate to hold people under false pretenses. When the agent told us we could leave, I asked them to please take down the "Do Not Exit" signs, as they were misleading. The agent refused, and I told them that it didn't feel right to hold people like that.

Friendly crew, but we were delayed for more than an hour and had to change planes due to maintenance issues.

Good but airlines getting smaller. I didn't like the meal but the service was fine. Flight was fine and luggage arrived. So good.

Reliable, nice crew, I fly often on that flight and I like it all.

The food quality sucks. One must starve if they do not eat flesh Or wheat based products Some variety would be expected. The trivial amount of snacks and or food is inhumane

Efficient, calm when things were delayed and kept us regularly informed of what was happening.

Airbus plane, nice and polite staff, entertainment even as it was a short flight.

Plane temperature was comfortable (not to hot) when boarding and waiting for takeoff.

Michael, our FA was very attentive, even finding me a chocolate brownie from economy class when the dessert selections were all dairy based. ( intolerant, not allergic so don’t usually need to order dairy free)