It’s a no frills airline. You have to be careful about booking carryon baggage in advance because they will charge you an exorbitant amount at the airport. Bring your own food onboard. I don’t think the drinks are cheaper in the terminal. Seats are okay. No entertainment, no WiFi and no charging of devices onboard.
Transavia has started an aggressive program to charge for cabin baggage. Particularly at Schiphol the checkin staff behave like money hungry nazis to charge you 43 euros for a laptop bag as carryon. They didn’t realize I can speak Dutch and I could hear them cheering about the incentives they get for charging extra fees. To make things even more ridiculous, you can’t even store the bag in the overhead compartment because it is so full. It’s such a turnoff and makes traveling on this terrible discount airline even more miserable. To add there are no charging points or inflight entertainment on the plane. The flight crew are polite and courteous.
Transavia scams you with baggage charges. I bought an extra bag to carry with me in the plane (27 EUR) via their website. When I came to the counter they told me the bag was not acceptable, even though I have taken this without problems in several other airlines. So they forced me to pay 65 EUR at the last minute to check-in my bag and let me board. When I asked for the money I had originally paid on their website(the 27 EUR), the personnel at the counter just told me it was not going to be returned because this was not the airline's fault. This is flat out stealing.
Transavia charged us extra for a bag we had already paid for. The lady at the boarding counter literal answer was "that is not our problem". They make their measurement requirements non standard to suck money out of you in these ways.
Horrible service, never flying with this airline again. They have 0 respect for the people flying and don’t respect their own rules.
4h delay, lost luggage, no info whatsoever about anything that was going on. Lost connection bus to final destination. 2 babies beside me screaming the whole time with their mother being absolutely unapologetic. Worst experience ever
My experience is very bad. The flight was canceled 2 hours before departure. I lost my hotel reservation and can't get it back.
Boarding was slow and cabin crew was even slowing down the process.
There’s no point in paying for priority if we all just end up in the same queue at the same place
The flight was delayed one hour. Soon after, I got an email saying that the flight was moved for the next day at midnight, changing my entire plans at the destination. I went to the gate to see what was going on and they were actually boarding and in their last call! It was very confusing and stressful because I nearly miss the flight for the miscommunication.
The baggage wasnt uploaded to the plane, lost baggage handling is very poor.
It would have been better if I was not ill so I didn't go and I didn't come back and I could not transfer my tickets to a later date as Ryanair stop flying from Manchester at the end of October till next year
Flight was delayed by 1 hour 45 minutes. Aircraft was cramped, dirty and uncomfortable. Boarding staff more interested in charging you for oversize baggage than getting you on board. Overall not a pleasant experience.
A delay of almost 3 hours. It was evident that the staff wanted us to board urgently, to the point of rudeness, to avoid paying compensation
On time arrival but the aircraft had seen better days and needed a deep clean.
It was appalling, full of young people who were drunk and disobeying instructions to sit down. Crew did nothing to enforce. There was a Ryanair pilot sitting in the aisle opposite me who talked through out the safety briefing so loudly I couldn’t hear. Whole thing felt unsafe
Cabin crew couldn’t be less interested. Cabin manager was the most arrogant and the rudest I’ve encountered in many years.
Crazy long boarding times, messy, inexperienced, overworked, and visibly tired crew, very uncomfortable seats and no compensation for delays.
I couldn’t understand the aircraft tannoy announcements I was in seat 20C - nobody in our row could either. Speakers a bit too quiet plus messages read out too fast. Otherwise excellent flight. (Flight delayed by 50 mins)
This was the worst boarding ever. We were kept in the boarding bus for almost 40 minutes without any information or update. Very uncomfortable beings squished with another 50 people and not knowing what was happening.
