Find cheap flights from Brussels Airport to Ohio

Pros: "This is the way to fly long haul."
Cons: "Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most."

Pros: "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Cons: "Everything was great"

Cons: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Pros: "The crew where awesome and catered to every need and requirement."
Cons: "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."

Cons: "They have to uptade the airplanes"

Pros: "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Cons: "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."

Cons: "Bad entertainment system"

Pros: "They didn't serve any refreshments or even water"

Pros: "Friendly staff"
Cons: "Lack of business class seats and no premium economy seats on this flight"

Pros: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Cons: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."

Cons: "Missed connection to SFO"

Cons: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Pros: "Nothing"
Cons: "Arrived 1:10 min begore departure. Customer service reps quoted me with No Show. When asked they have no courtesy to answer. Both the rep over the phone and the rep at the airport were horrible. Did I say I was traveling business class? You could imagine the economy"

Pros: "We paid extra for exit row seats so we had good leg space"
Cons: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."

Cons: "Staff"

Pros: "Fast boarding and nice staff. Food selection was ok"
Cons: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"

Pros: "Legroom, lovely staff and all round good flight"

Cons: "Flight was an hour and a half late boarding, sat on the tarmac for 45 minutes, and there was no offer of complimentary beverages. Very barebones level of service."

Cons: "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."

Pros: "I had a comfortable flight to Tobago. Staff was quite friendly and helpful"

Pros: "The personal care and attention."
Cons: "Old movies and few entertainment choices"

Pros: "The onboard crew were lovely."
Cons: "Stood at check in for over 30 mins with no staff in sight. Boarding was a disaster. Staff was not prepared nor organized and the crowds were unbearable. Upgraded seats were laughable and not worth an extra $60. Food was mediocre. Entertainment would have been good but GE touchscreens are so old, they were difficult to work."

Pros: "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Cons: "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."

Cons: "Everything about my experience was HORRIBLE."

Pros: "Great Service. Truly enjoyed Economy plus!"

Pros: "I loved the movie choice!"
Cons: "The head rest comfortability, could be softer as well as the pillows, they could also be softer."

Pros: "I like flying Virgin whether Australia or Atlantic!"
Cons: "Just a little bit more leg room."

Pros: "The flight was a good flight overall. I was able to relax on the flight because I had the option of paying for a seat with more leg space. The cabin crew was pleasant and quite helpful"
Cons: "I didn’t like the fact that I had to pay for extra leg space. I’ve travelled with other airlines and had to option to choose my seat without any additional charge"

Cons: "Food was terrible"

Cons: "Service is super fast"

Pros: "Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants."
Cons: "The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones."

Pros: "The flight was late but the pilots made up most of the time"
Cons: "Uncomfortable seats"

Pros: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Cons: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Pros: "The flight was on time."
Cons: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."

Pros: "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. The recline of the seats was impecible. The food was great. Overall, great flight."

Pros: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Cons: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."

Pros: "The crew was friendly and did a great job."
Cons: "The seats were a little tight."

Pros: "Purchased an extra 3" of leg room, which helped tremendously being that my husband & I are both tall. Flight attendants were friendly, helpful & attentative. There were plenty of beverages offered. The food service was adequate. So many options on the media screens on the back of the seats. USB ports were provided on the back of every seat as well."
Cons: "Nothing!"

Pros: "The crew where very attentive and helpful."
Cons: "The ticket agent was anal about 1-2 kgs for our checked luggage and even weighed our carry on luggage...which no agent had done on our entire trip from atlanta to melb. Seemed pointless and a hassle for 1-2 kgs."

Pros: "airline staff was helpful, friendly and accommodating from ticket check in to flight staff."

Pros: "The food was surprisingly ok and the seats in PE were comfortable, plus there were two USB ports, perfect!"
Cons: "Being woken up to be asked if I wanted to eat, twice! If I wanted to eat, I wouldn't have a sleeping mask on my face, or be asleep! Plus, upper class and premium economy didn't board first."

Pros: "The service went a mile farther. It is my favourite airlines!"

Pros: "Crew was awesome and their service was great. I liked that they put snacks like fruit out to eat during the flight."
Cons: "The meals were terrible. I flew on VA a couple of years ago and the food was very good but it has really gone down since then."

Cons: "Everyone was delightful during the entire flight."

Pros: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"

Pros: "Flight crew was awesome in premium economy"
Cons: "The plane was really dirty!!!!"

Pros: "Al comprar el ticket no se aclaraba que a pesar de ser un vuelo internacional se debia pagar por las valijas. Venia de hacer 5 vuelos internos por Australia y en todos los casos tanto Jet como Quantas aclaraban que se debia pagar por el adicional!!!"

Pros: "It was a great experince we enjoy the flight other than the delay on the luggage"
Cons: "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."

Pros: "Very happy with everything"
Cons: "Air conditioning"

Cons: "Stop pandering fear with masks."

Cons: "Everything was great"

Pros: "Crew was friendly and efficient. The flight got in slightly early. Baggage was swiftly delivered after our arrival."
Cons: "Very little legroom. I would have appreciated a small lunch item, beyond a tiny bag of almonds or two small cookies. But this is where we are these days with air travel."

Pros: "Food on long legs was excellent."
Cons: "Delayed in Atlanta. What’s new?"

Cons: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"

Pros: "The gate agents and flight crew were very accommodating."
Cons: "I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport."

Pros: "Crew was amazing."

Cons: "Took forever to wait in line to board this relatively small plane."

Pros: "great flight attendant"

Cons: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."

Cons: "Person next to me overflowed into my seat…"

Cons: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Pros: "Crew superb"
Cons: "Better food at a homeless shelter..ugh.."

Pros: "Although the weather was sketchy and the flight was delayed about 2 hours, the actual flight was much smoother than forecasted."
Cons: "First time I've experienced a boarding procedure that seemed disorganized."

Cons: "Flighted delayed due to mechanical issues. Missed connecting 400pm flight. Next flight was 10:25 pm."

Pros: "Departed on time. Very courteous crew."
Cons: "Nothing."

Cons: "The floor of the aircraft was cold!"

Cons: "Crying baby"

Pros: "The crew was nice, helpful abd friendly. Very seemed glad to serve us."
Cons: "The seats were so close that we could not sleep. You couldnt put your head back or down on table even with pillows. Will not fly Delta again on long flights."

Pros: "Immagration was fast and organized didn't take long to move through customs. Quick and smooth"

Cons: "It was a late flight and didn't see the flight crew much at all"

Pros: "The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality."

Pros: "Hot towel was a plus"
Cons: "The seats weren't that comfortable"

Pros: "Excellent crew, snacks and coffee, comfortable economy seats. Plane landed 15 min early. Bags beat me to the carousel."

Pros: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Cons: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"

Pros: "Gate Agent was extremely helpful and compassionate regarding making sure our family (traveling with adolescent children)was accommodated ."

Pros: "On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing."

Pros: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"

Pros: "Very comfortable and didn't feel cramped. Quick flight."
Cons: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."

Pros: "Female flight attendant was incredibly personable and had a bubbly personality. Definitely made you want to smile"

Cons: "Not enough room. Could have better technology and better food choices."

Pros: "Always nice to be on an American plane out of an American airport.....SO much more professional. :))"

Pros: "The initial boarding process was quick, smooth flight"
Cons: "I've never had a flight wait over 30 minutes past departure got other people to make a connection and get on to this flight. Seems beyond normal and wrong to those that were there in time and on the flight to support an on time departure"

Cons: "For the second consecutive Delta flight, one at LGA, one at JFK, (it’s never happened on any other airline) TSA pre-check was closed and over a dozen agents trying to upsell the CLEAR program were working hard to get people to spend $175 not to wait in the resulting one hour long line."

Pros: "Had tv & movies available but kept losing signal"
Cons: "Terrible turbulence. Very rough landing. No beverage service. Late taking off."

Pros: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Cons: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Pros: "The crew and service were outstanding, seat was comfortable."

Pros: "I was going for weekend trip and because of delays I would've been there less than 20 hours. But Delta was terrific in giving me a refund and essy to work with via Twitter. 2 hour phone delay but they called me back to complete refund."
Cons: "Chaos at gates. Changed gate 3 times. No real updates."

Pros: "Even with the weather being bad, the flight crew handled the situation really well. No one on the plane freaked out which was awesome, so I'm happy with the way they handled it."
Cons: "The weather was pretty nasty so we had to be re-routed to Cleveland to get more gas before landing in Columbus. It definitely wasn't the airline's fault, but it still was annoying. Thankfully I didn't miss anything!"

Cons: "Super delayed. Sat on runway for 2.5 hours"

Pros: "There were no problems at all, the only thing some times the entertainment would go out or slow, nothing else."

Cons: "After more than an hour on the tarmac.. would be nice to have water availatfor passengers."

Pros: "Crew was wonderful"
Cons: "Nothing- good flight, I couldn't sleep but that wasn't your fault"

Cons: "Delayed flight, mechanical"

Cons: "No blankets or pillows. Froze"

Pros: "Excellent. Smooth staff. Lots of humor and smiles"
Cons: "No entertainment except paid WiFi."

Cons: "See above."

Pros: "I was very grateful to have made this flight on standby."
Cons: "Someone has to sit in the seat next to the restroom. Had I a choice in the matter, I would have preferred to sit elsewhere. But as I said, I was grateful to have made the flight, and arrive at my destination a mere 3 hours late."

Pros: "Got on earlier flight as standby."

Pros: "crew was pleasant"
Cons: "boarding was chaotic"

Cons: "no peanuts?"

Cons: "frankfurt airport security is a nightmare"

Pros: "The was knowledgeable, but customer acumen sucks."
Cons: "The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers."

Pros: "the diverse amount of films"
Cons: "the food could have been better."

Cons: "The food especially the second meal or snack."

Cons: "Boarding and boarding pass was horrible. 30 min before boarding, there was no one at the SAS area."

Cons: "Seat was super narrow."

Cons: "Nothing!"

Pros: "Boarding was easy. The flight was smooth. It was a short flight (1.5 hours) so there was no food, but coffee, tea, water and juice was served."

Pros: "entertainment in the back of the front seat with great choice of movies"
Cons: "I would have liked to have had the chance to purchase a better seat. When I asked about it at check-in the plane was full. So I was squeezed in the middle section which made it quite uncomfortable, especially if you have to get up more frequently as an older person, but your neighbor is asleep. A notification about the possibilities for seat purchases would have been great!"

Pros: "The total experience from check-in to disembark was extraordinary. The crew were beyond eager to please and extremely responsive. The food was hot and very tasted. The beverage selection was finominal. The cleanliness of the plane and restrooms, although the handle for one of the restrooms fell off the door."

Pros: "Quick"
Cons: "Basic travel, if you’re in the US, similar to what you’d find on Southwest. Bare bones but it’ll get you there."

Cons: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Pros: "Boarding was smooth, luggage came out quickly."
Cons: "No entertainment, only coffee and tea served."

Pros: "Pleasant and safe flught"

Pros: "On time, movies, service staff"

Pros: "Free coffee in the plane"

Pros: "Seats were comfortable. Nice crew very friendly and attentive"
Cons: "No in flight entertainment, but nice overall flight. Would do it again"

Pros: "Pleasant crew"
Cons: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."

Cons: "Expensive rates on luggage"

Pros: "The crew was very kind"
Cons: "Nothing :)"

Pros: "On schedule,great crew"

Pros: "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."

Cons: "gate change at the last minute across whole airport, and I am in a wheelchair so it was very challenging. people at airport not accommodating, kind or friendly"

Pros: "Free water bottles, headphones, blankets and pillows for all passengers. Two meals (one full, one small). TVs in chairs. Flight felt roomy. A relatively pleasant experience."
Cons: "No free booze!"

Pros: "Entire crew very attentive!! We ate like Kings!"
Cons: "Long layover in Newark! My fault for not noticing when I booked it!"

Pros: "Pleased with everything."

Pros: "Ok friendly"

Pros: "service was good"
Cons: "The plane was full. Sets in economy were very small."

Pros: "The food"

Pros: "The boarding was more organized than our other flights with this airline. Cabin crew was friendly."
Cons: "The food was not so good. It looked like they were really trying to cut corners with very small portions."

Pros: "One included checked bag"
Cons: "We were being charged for bottled water and soda"

Pros: "Delicious food"

Cons: "We missed the connection and they rescheduled us on another connecting flight with further delays. This airline doesn't seem to care about their customers."

Pros: "Service, etc."
Cons: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Cons: "Had to pay 70 euro to check 1 bag at the airport!"

Pros: "Was able to selct my seat"
Cons: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Pros: "The crew were very friendly"
Cons: "The entertainment System could use an update - more recent movies and TV shows would help."

Pros: "Fine, uneventful flight."
Cons: "My luggage was lost. They are unable to track it. If it is not found within five days, then they gave me a number to call. I'm very unhappy."

Pros: "The extra leg room I paid for."
Cons: "The cost to change my flight"

Pros: "Crew was very friendly, food was amazing. SAS plus is the way to go. Bigger seats, very comfortable for a ten hour flight."

Pros: "A perfect service"
Cons: "Nothing"

Pros: "It was quick and on time and not very crowded. Nice crew."
Cons: "No snacks and no entairtainment."

Pros: "•Food was good •Wide variety on entertainment system"
Cons: "•Second bag was $120 •Boarding by group number would be more efficient"

Pros: "Quick and easy, nice cabin crew. I experienced no difficulties before or during this flight."
Cons: "We did not get food in this flight, it was not necessary because it was only a 1h 25m flight, so I cannot rate it."

Pros: "Everything. The service was great, plane was comfortable and the ride was easy. I will try to only fly SAS from now on"

Cons: "8 years ago on similar flight from Lax to got, we had to retrieve checked bags in Sto, and then go through security. It was not clear at all on this trip if it was the same. SK agent at lax seemed unsure, Arlanda customer service agents at baggage in Arlanda also seemed unsure. We then learned from another airport worker at baggage they would go all the way through. It is very important to know since turn around time is very short, and I almost missed flight 8 years ago, and bags did miss it last time. Tks"

Pros: "Too cramped"

Pros: "Good, comfortable plane and friendly crew."
Cons: "The food was mediocre."

Pros: "Friendly staff"
Cons: "Fly on time"

Pros: "Crew and airline was fine"
Cons: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."

Pros: "Comfortable new plane, friendly staff."
Cons: "Not having over an hour delay followed by buses to disembark resulting in a missed connection."

Pros: "rebooked onto another flight due to missing connecting flight in london"

Pros: "The seats were nice"
Cons: "They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids"

Cons: "Luggage did not make it to Warsaw"

Cons: "not ONE single smile !!!!"

Cons: "Entertainment totally outdated ! Unresponsive screen"

Pros: "It's a non-stop from Austin to Heathrow. Flight attendants were helpful and professional. Flight was on time."
Cons: "This 747 should be refurbished or retired. I've traveled this flight on 777s and newer 747s. This plane was an embarassment."

Pros: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."

Pros: "The attendats are very helpful."
Cons: "Nothing."

Pros: "Entertainment and amount of food and drinks served was adequate"
Cons: "3 different delays totalling over 2 hours then sat on the plan waiting to take off for another 30+ min with no regard to connecting flights, passenger confort, etc"

Pros: "Received a lower than expected upgrade fare for Club World. The new Club World amenities are a big improvement over the older option."
Cons: "BA still needs to improve its Club World seat and update it. It is significantly behind the competition. The seat lacks meaningful storage options and if you don't have a window seat, there is absolutely no privacy."

Pros: "Easy flight sequence to get from Seattle to BCN"
Cons: "Could use better entertainment selection"

Pros: "Nice crew, short flight, comfortable seats."
Cons: "Only a small carry-on allowed and one SMALL purse. Also, there is a charge for beverages unless you are in first class."

Pros: "Good"

Pros: "Excellent flight. Staff very helpful and professional."

Pros: "staff friendly."
Cons: "seat broken, screen broken. When fixed the choice of movies was very limited. In seat power not working, so couldn't work after battery exhausted. Flight attendants were all friendly but didn't respond to call button or other requests."

Cons: "Snacks were good!"

Pros: "Great flight and services"
Cons: "It was all good"

Pros: "The efficiency of the boardign"
Cons: "The fact I could not even get a glass of water without a credit card."

Cons: "Extremely long delay and the crew didn't explain until half way to London why the flight was so delayed. Horrible service"

Pros: "Scum bags wanted >$5k to change flights, daylight robbery"

Pros: "Very pleasant crew"

Pros: "Was able to get a bulkhead seat. Wheelchair staff were very efficient at LHR and TPA. Wheelchair helpers were very efficient and friendly."
Cons: "The there was not a legroom class (or bulkhead seat)that could be pre-specified. I do not really care about other extras extras for premium economy. It is critical to me that I can physically fit into the space between my seat and the one in front."

Pros: "politeness"
Cons: "cold"

Pros: "5 star"

Pros: "The plane was comfortable and clean, and there was enough legroom for me even in economy. The flight attendants were friendly and meal services were well timed. For a 10+ hour flight, this was about as comfortable as it could be."

Pros: "Great crew, and delicious food! The seats were not bad either."
Cons: "The entertainment system was outdated."

Pros: "I require a wheelchair for getting around the airport. When I first checked in at LHR, they claimed to have no record of my wheelchair request and my seat change, despite my very clear notations of who and when these were made. They did have a record of my paying for one suitcase. The agent at LHR promised to make these corrections so I would not have the same problem when returning to London. Furthermore, to turn this into a humiliating situation, at the gate I was informed that the jetway was broken and they would have to find some other way to get me onboard the plane. I cannot believe that British Airways has no contingency plan for a situation like mine. After many discussions between BA reps and ground crewmen they decided to bring me down in a lift at Gate 34, though my plane was at Gate 32. I was then loaded onto the freight platform of one of those food delivery trucks and driven over to my plane. The truck backed into place and again I hoisted up to the plane. However the plane door was locked and we had to bang on it for them to finally open it. To my great embarrassment I helped down the aisle to my assigned seat, looking back at the curious looks and glares from all those passengers who had no explanation for the delay and humiliating scene. Officially the flight was listed at 28 minutes late, when in reality it was 40 minutes till we taxied away from the gate My return flight from Brussels was little better because the changes that were supposed to have been entered at LHR never were and so I had to go through this whole routine again costing me over one hour in delays. Fortunately I was able to board the flight through the jetway and did not have to be hoisted up again, and delivered like freight. How would you rate these flights. I had problems with every single British Airways flight!!"

Pros: "Extended information from the captain was very nice"

Pros: "Got food poisoning from flight or Italian restaurant at terminal 3"

Pros: "the plane was clean"
Cons: "3 hour delay, no communication with customers regarding delay or connection. Once we finally arrived st Heathrow for the 2nd leg of our journey, we were put on a later connection, no apologies whatsoever from any of the employees. Overall we spent over 4 hours in the air. We were never served even a glass of water or a bag of pretzels. The seats were very tight with very little leg room, and I am only a 5'6" female."

Pros: "Flight was on time"
Cons: "No preferred boarding for business class. Business class seat was exactly same as economy Food option was not good"

Pros: "Crew was terrific! Comfortable equipment, nice food offered. Generally felt the entire BA team had a great attitude which makes a world of difference regarding the experience."

Cons: "Boarding the plane. I do not know why the airlines load the people who are at the front of the plane first. Load the people on the back of the plane first. That way, when you call the next section, the people in the back are not blocking people as they enter. An alternative is to call people in sections based on where they sit in a row. If you have window seat, you should be called first. Why? Because so many passengers who have aisle seats have to get up to let people with middle or window seats get in. So, they hold traffic up as people are trying to get to their seats. After window seat passengers get called, then call middle seat passengers, and last, call aisle seat passengers."

Pros: "Good food Welcoming and friendly flight attendants Amazing selection of movies, TV shows, games Excellent customer service Comfy seats with ample legroom"
Cons: "My seat did not recline at all. When notifying the flight attendants during the meal/beverage service, they said they would note down my seat. However, nobody ever gave me any assurances that they would really inform maintenance to resolve the problem. Half way through the flight, my screen froze. Nothing would start it up again. After waking up hours later, I informed the flight attendant and she was able to reset/restart my screen individually. Everything worked perfectly afterwards"

Cons: "The flight was delayed over 2 hours after already being there for a 4 hour layover."

Pros: "I was prepared with my smart phone and iPad and external batteries, turns out I needed none of those things! What a pleasant surprise for the in flight movies, music and tv to be perfect. I didn't even have to use my external battery on the flight because there is a perfect USB port in the screen in front of you. The food was as good as airplane good gets, the plane incredibly comfortable and staff was attentive. I don't love the long flights but this BA flight is now my go to anytime Im headed to Europe."

Pros: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."

Cons: "The seats on this British Airways flight were so tight and pitched forward that my knees were jammed into the seat in front of me and I felt as if I was being launched forward the entire flight. Not comfortable or safe."

Pros: "I wish the menu can be more kid friendly. I enjoy the food no my kiddos"

Pros: "I liked the nice crew. Short flight from Paris and arrived in LHR little early. Even in economy, seats were confortable. The 1.5 hr Flight was very smooth and short."
Cons: "I can't say that there wasn't anything that I didn't like about this particular flight from Paris to London."

Pros: "The flight was on time."

Pros: "Nothing"
Cons: "Missed the flight and the next flight was to expense had to take a train to my destination and pay $400 extra dollars. Was at airport and checked in 2 hours early sitting at what seemed to be the only London flight going out. Our flight was not listed on the computer monitors and we checked it several times. Our names were not announced over loud speaker and no one helped us to rebook."

Cons: "23 kilos for the large luggage is NOT enough for an international flight. When tickets cost SO much money you should be able to have a bit more weight!!"

Pros: "Service was very good."
Cons: "No choice of main dish for lunch."

Cons: "Even though we had assigned seats we did not get them. Flight was late to depart and really close to lose our connection flight, which for a flight that is less than 1hr you are hoping that should never happen."

Pros: "On time with good adult beverages. Had good movie selection as well."
Cons: "Nothing"

Pros: "Lots of restroom, friendly staff."
Cons: "Food wasnt great. They announce that a english breakfast or omellete will be serve , but had a wrap instead. I delected tomato mozarella wrap and there nothing much in it. Mostly just a wrap. Disappointed on this. The lunch or dinner was good enough."

Cons: "Business class food is a disgrace. On the way to Lisbon they had at least some warm meal, skipped now and just got a box with bad, cold food. The crew was apologetic."

Pros: "Much more comfortable than I expected. Attentive flight attendants."
Cons: "After flying cheapi airlines, norhing. It was a great experience."

Pros: "TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR."
Cons: "CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS....."

Pros: "Price. Service and food offered in the plane"
Cons: "The boarding process: everyone crowds into the line without regard of the grouping."

Cons: "When late, pls help passangers.with no helpfull people dont work"

Cons: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"

Pros: "Comfortable seats with nice pillow and blanket"
Cons: "Boarding was awkward and slow."

Pros: "The in flight snack was surprisingly diverse and tasty."
Cons: "We had to take a bus from the gate to the plane, which is fine. But we stood on the bus at the gate for 10 minutes after it was completely full before it finally drove to the plane. Then when we were just outside the plane we had to wait again for several minutes before they would let us off."

Pros: "Great food!"

Cons: "Not over selling the flight and making passengers stay over night. I would have loved to be home as planned"

Cons: "The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late"

Pros: "Crew was helpful and professional. Airplane was comfortable and very spacious. Food was awesome."
Cons: "Really need to look at a more efficient way to board the passengers. Was pretty chaotic and the gate was way too small for so many people. Feel like the passengers with carry on luggage were thrown to the wolves while those with backpacks were treated way better."

Pros: "The crew on both flights were despite the first flight being delayed by 2 hours."
Cons: "More communication with the passengers."

Pros: "First time flying with TAP PORTUGAL and it was a great experience"

Cons: "Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline."

Pros: "the food was excellent. I was very pleasantly surprised by the quality of the food. Nice to have blanket and pillow provided."
Cons: "leg room was about average, but still tight. Very few airlines provide enough leg room these days."

Pros: "Delayed"

Pros: "No delays and much nicer staff than last time."
Cons: "Seats are very tight and legroom is very limited, specially when person in front of you recline the seat. Also, you feel the hard plastic in all your bones.. more cushions will be appreciated... Specially for an 8 hours flight."

Cons: "Our tickets were economy class Y for all of our flights, and we each checked a bag free on the outbound trip. But, returning we had to pay 170 euros for our 2 checked (1 each) bags. TAP (Air Portugal) in Toulouse said our outbound flights were "Basic" fares while our return flights were "Discounted" fares. Discounted fares do not include checked bags while Basic fares include 1 free checked bag. We paid $3,106.36 for the round trip for both of us, which hardly seems like a discounted fare, before paying an additional 170 euros on the return flight. I will be looking into filing a Class Action suit trying to recover all overcharges on behalf of all passengers."

Pros: "The fact that I made my flight."
Cons: "In incompetence of the clerk that checked me in, and the fact that I was thrice charged for my bag, because he didn’t know how to use the computer."

Cons: "Flight was delayed"

Pros: "It was fine, on time. I didn't have a checked bag or I would have waited in line at check-in for at least 30-45 minutes. Online check-in was relatively easy and digital boarding pass was convenient."
Cons: "Seats are small, if you need to check a bag it will take forever. The underseat area is much.smaller than other airlines. The flight was very delayed because of some discrepancy regarding the number of passengers. Nothing seemed to be wrong but it took forever!"

Pros: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Cons: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Cons: "Don't like their bagage fees"

Cons: "Me and my girlfriend were seated in the middle in a 4 seat combination. I asked the crew member to move us on an aisle seat. Even though there were plenty of aisle seats open, the crew member just kinda ignored us. The old lady sitting next to me just slept the whole time and I could not get out to the bathroom. Also since I am left handed I could not really eat since with the right-handed old lady we were hitting each other's elbow and nocking each the food out of each other's hand, I finally pulled my elbow in and ate like a T-Rex. The person in front of me pushed their seat back all the way, I asked the crew member to do something but nothing really was done, since I am a little taller I could not fit my knees, they were crushed."

Pros: "The crew provides a good service"
Cons: "The airline wanted to double charge me for baggage after have had a layover during my trip, so when I was checking my luggage by second time in order to go to my destination, they insisted on make me pay, even thought I had paid my luggage online before to take the flight from the beginning."

Pros: "The head stewardess was so helpful and nice! I was traveling alone with a 3-month-old baby and was very stressed out. The head stewardess helped me so much, gave me a more comfortable seat, a private place to breastfeed and a bassinet for the baby! She was amazing and I owe her so much for making my experience better. I also received a baby gift package that had a much needed pacifier clip! The flight was also the smoothest flight I've ever had across the Atlantic!"
Cons: "No movie was shown on the shared TV in the first row. Had to only listen to music. Long stressful wait to board."

Pros: "The flight was uneventful."
Cons: "The food was edible. The entertainment display was old. Not much leg room."

Pros: "Wonderful customer service!!"

Pros: "Absolutely nothing!!!"
Cons: "Everything but specially the fact that there was no Business class but tickets Were sold and in the end not even assigned seats. No previous info or whatsoever ... this company is becoming worst than a low cost ... well much worst !!!"

Pros: "nothing"
Cons: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Pros: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Cons: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"

Pros: "In the air excellent"
Cons: "On the ground, poor communication"

Cons: "Their short flight from Frankfurt to Lisbon was not that comfortable. Seats were thin, close together. My knees were jammed against the seat in front of me. Glad the international flight was more comfortable. Somehow we did not get the memo that there was a 0 baggage allowance for an international flight. Most give 1 or two bags free. So when we had to pay 80 euros for each bag it started off our trip with TAP a lot disappointed. We still have to fly back and we can go online and pay before hand and get it for 45 euros each. Increased out ticket prices by 205 euros. Will make me take a second thought before I book with TAP again."

Pros: "staff was fine. Food was kind of tasty."
Cons: "seats were quite small. no onboard entertainment."

Pros: "Timeliness of check-in and the flight."
Cons: "N/A"

Pros: "I did like the crew and food were great!"
Cons: "I am very unhappy as I paid extra for my seat selection and did not get a window seat. I will be following up about my complaint"

Pros: "Overall flight was smooth and crew seemed nice."
Cons: "Flight was delayed leaving Boston due to an ac problem. In the end they got it squared away but we sat on the plane for an hour at the gate with absolutely no air flow and it was pretty uncomfortable. Feel as though they should've come around and gave waters, etc to passengers. Also could have improved the selection of in flight entertainment, not many offerings"

Cons: "Need bigger pillows!"

Pros: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."

Pros: "Movie selection was good."
Cons: "Staff was rude and food was terrible."

Pros: "Slept the entire way there. Comfy seats"

Pros: "The plane was newer and clean. The flight left and arrived on time."
Cons: "On a non- stop flight from Madrid to Portugal which I checked in 2 hours early for my bags and those of 15 other people were LOST.I did not receive my bag for 28 hours! They only deliver once a day. Additionally, they charge extra for everything you can imagine. Any weight over their limit is 105 euros."

Pros: "Flight staff was great, service was top notch. food was surprisingly good, red wine included in your ticket. movie choice was good. coach seat was as manageable for a long flight. you pretty much know what your getting yourself into flying coach overseas. this was a pretty good seat."
Cons: "We flew thru about an hour straight of moderate turbulence but i'm guessing that was unavoidable. Checkin was a bit weird, they had a gate change and never announced it. Fortunately, i checked the board. about 6 of us had been at the other gate for a long while."

Pros: "Left on time. Served food and drinks. Friendly staff."
Cons: "Served food and drinks. Orange "juice" tasted awlful. Bland sandwich. Seats did not recline."

Pros: "Efficient, courteous flight attendants"

Pros: "Great flight! Unexpectedly good amount of food and good entertainment. On time. Seats were comfortable w good room."
Cons: "Boarding was pretty disorganized and crowded and seemed like it took even longer than it normally takes. we were lined up for a while before boarding initiated."

Cons: "this was a very last minute flight to return home. It was cancelled within hours. I am very disappointed."

Pros: "Excellent crew and pilot."
Cons: "No entertainment."

Cons: "Long lines at check-in and airline checkin-counter number confusion."