Jet blue had best seats by far and Dunkin Donut coffee was to die for
Flight crew was great! Food was better than most airlines I’ve flown. Seats were comfortable.
Having to pay for a glass of wine with dinner... every other airline I fly gives free alcoholic beverages
The destination, the time and direct flight.
When I got to check in at the airport I found out I had to pay $100 per bag. This was never told to me when booking. I was also made aware that if I had booked my bag when I checked in on line each bag would have been 75$ . Of course I hadn't checked in on line and this was a huge surprise.
The plane was night. The flight was exceptionally smooth. The crew was very pleasant.
Luggage didn’t make a Lufthansa connection even though both flights w.
entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!
Great Service Great Stuff will continue with LH in the future
it was quite comfortable
luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were.
Clean. Friendly staff
Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure
Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)
Nice food Right in time Police and customs formalities easy
Poor comfort in business class No entertainment at all
Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly
Got pillow, blanket, headphone and eye cover
Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge
Crew was nice and responsive
The overall experience is regular at best
Seattle/Tacoma Intl (SEA) United States
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