Terrible. Flight was delayed for hours and we ended up arriving at our home at 4am after 20+ hours flying.
There wasn't much leg-room, and although I requested a vegetarian meal, there was an error and I did not get one. Everything else was excellent.
It was great. Although when I got my luggage it was broken.
Air Canada was great! From the airport at Montreal to boarding to the food on board the plane. The crew was great too! There was a slight issue with some other peoples’ tickets that I overheard about but the crew handled with care immediately to ensure everyone was comfortable and we could takeoff! Great experience with Air Canada
Amazing!! They had lots of entertainment with movies, shows, games, and music. I did not feel bored on the flight at all :)
Very nice Crew! Not much entertainment, but it was only a short flight, so it is okay for this flight.
I was overcharged either by United or sister airline Air Canada. It's exhausting dealing with companies nowadays that irresponsibly abuse access to credit/debit cards.
It got to my destination on time. However I don't want to fly Air Canada again. The seat I reserved when I booked was somehow lost by the time of checkin. I specifically purchased a window seat so I could see outside, but the flight attendants made me close my window the whole flight (even during normal daylight hours over Canada), which was disappointing and also made my jet lag worse. Also there were no vegetarian meal options.
Terrible. They cancelled our flight the night before. Please give me a call to discuss.
Excellent and friendly service. Interesting snacks and free wine and beer are pluses.
There is need to introduce HOME COUNTRY of Departure Meals
Service was bad and food they told us they only had pasta very rude
Always having a good experience with Lufthansa. I prefer them over anyone else. Sometimes prices need to be more affordable. Munich airport is clean and good, services are available and it’s overall a good experience. I have been flying with Lufthansa for close to a decade and I hope many more to come.
Pathetic service by underpriced, please call me back at the earliest
Seats were extremely hard and uncomfortable. as well as very narrow even though I paid an extra $230 for upgraded preferred seats. Very disappointed in the downtrend of Lufthansa and United Airlines.
The flight was delayed but I was still able to board the connecting flight in Munich.
The plane was crowded, seats narrow, legroom practically nonexistent. The entertainment feature didn't work for my row and nobody was able to/interested in trying to fix it. This was a direct contrast to a very comfortable Lufthansa flight I'd taken from RDU to Frankfurt about a week earlier.
I paid for extra legroom which was not honored and have spent hours trying to get a refund for without success. I have since come to learn Lufthansa has a habit of reassigning seats and making it impossible to get refunds.
I like entertainment on the plane once I got it to work. The touch screen really had a hard time responding to touch. Boarding was excruciatingly slow. Getting through passport control was bad enough but security had a line of us not moving at all while this team of security people took their time going through every item of one single passenger, not letting anybody else advance (only one lane open while the equipment was there for 2). I would have missed my connecting flight had it not been an hour late itself. I know the airport is not the responsibility of Lufthansa or Kayak but I mention it as the reason my experience was not great.
This flight went smoothly and the economy plus free upgrade worked very well.
