Cons: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."
Pros: "Nothing. I will never put her tickets from From here again."
Pros: "The crew was friendly and particularly one of the girls was always giving her best"
Pros: "Crew was friendly and the flight was nice and smooth."
Cons: "No expectations as the flight was less than an hour."
Pros: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Cons: "I wish there was an option of a sandwich vice sweet or pretzels."
Pros: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."
Pros: "I get Airpoints with the flight, crew were lovely."
Cons: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."
Pros: "I liked the abundant choices for entertainment and the comfortable seating."
Cons: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."
Cons: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Cons: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."
Omg my flight was delayed from 4pm to 9:45 pm with no explanation- that is ridiculous
Very poor embarkation in Belgrade , employees not friendly, not well organized. The flight was delayed by over 2.5 hours and the employees at the air Serbia desk at Belgrade were unhelpful, disinterested and all appeared more concerned about their snack (all were munching something) than assisting passengers
It was not communicated in advance by the airline, but we needed a PCR test before boarding.
Pros: "The flight experience was smooth!"
Cons: "A little snafu at the gate with everyone's carry on luggage could have been avoided with better communication."
Cons: "For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever"
Pros: "WeII, I didn't die."
Cons: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."
Cons: "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"
Cons: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"
Cons: "they charged me for baggage when it was supposed to be included"
Cons: "the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks."
Cons: "I paid for a certain seat before the flight, and at the check-in my seat was changed to a back row. Because of that by the time I was offered the food, there was no choice, only one food (beef) was available. I was unhappy with that!!!!! The crew tried to solve all the issues on the plane. They were excellent!!!"
Pros: "Good on time flight"
Cons: "Not much, small plane for a short trip, everything was fine"
Pros: "The variety of entertainment was enjoyable throughout the cruise. Food was nice"
Cons: "The Boarding process was disappointing The crew overall was ok just on two occasions the same flight attendant missed me while distributing snacks and drinks. More"
Cons: "We boarded early, took off and arrived on time. Plane is comfortable, crew was friendly, all good."
Cons: "Flight was delayed 1.5 hours. My seat was changed from the front of the plane to the back."
Pros: "Check in starts 36 hours prior to take off, which is 50% more than what others allow. It was very convenient."
Cons: "Food could be better, but it wasn't bad in any way."
Cons: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"
Pros: "Crew was excellent. Seat was very tight (middle section, middle seat)"
Pros: "Plane was half empty so I had plenty of space"
Cons: "My entertainment screeen froze in first 40 min of flight, the food portions were tiny"
Pros: "The only good thing was that it got me from Point A to Point B and my bag wasn't lost or damaged."
Cons: "The seats are so incredibly small for a long haul flight. Two people must compete for shoulder space, as there simply isn't enough room for both to sit back completely. Constant elbow issues and a feeling of being locked into a small space. I've never been so happy to exit from a flight. Note that on the JFK-BUD-JFK route, LOT subcontracts to a low-cost Portuguese airline, so this plane isn't configured for a trans-Atlantic flight, at least not for a minimal level of comfort. Never again. Pay more for a decent seat on another carrier! And take a large bottle of water, as they're not at all generous with the water, soda, and juice. My seatmate and I were parched and couldn't wait to clear customs so as to buy a bottle of water."
Smallest seat I have ever seen. And they had a label with more Legroom but in fact where really tiny.
No cancellations but one flight delayed due to arrival airport industrial action. Comfortable
Pros: "It flights themselves were fine. A 45 minute delay sucked though."
Cons: "Service & Notification. The airline switched my itenerary without alerting me which made me miss a connection. The resulting troubleshooting with the airline has been non-existent. I will not fly Eurowings again."
Pros: "Row 3, loads of leg room, the filter coffee was excellent, just a really calm, well run flight"
Cons: "Seat prices were expensive and should really be free as if you are a family of 4, this will add well over £50 to your flight costs."
Pros: "Boarding and getting off the plane was fast"
Cons: "Our luggage space was occupied with bags from passengers from other rows."
Cons: "Paid for high speed WiFi Could not even check my mails"
Cons: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Pros: "The crew was nice, seats were comfortable."
Cons: "I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line."
Pros: "I am still in one piece after flying."
Cons: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."
Pros: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Cons: "Better entertainment system... better food and more courteous cabin crew members....."
Cons: "check in was a nightmare it took over an hour of being pushed without anyone controlling the queue"
Pros: "Crew were great, bubbly staff even though they were tired, *not obvious*"
Cons: "Boarding process, and being told we may have to stay until Wednesday as the operator double booked our seats."
Pros: "Everything was easy ie checkin was easy, boarding was easy, the flight was easy, and luggage claim was easy - all round I'm very satisified with the my flight with easyjet - problem free and ontime"
Cons: "The opening time of the check-in counter could have been provided in the booking information but that is a very minor thing - I arrived 3 hours before the flight but the check in didn't open until 2.5 hours before the flight which if I knew - then i could sleep in an extra 30 mins :-)"
Pros: "Nothing really."
Cons: "On time boarding, better communication, better amenities. Cheap airline. You get what you pay for."
Cons: "We were impressed with this airline. Service was prompt, airplane was clean, and staff was friendly."
Pros: "Typical low cost airline. Not Much to praise"
Cons: "Flight delayed two hours. Terminal for exit in Budapest for final boarding on Tarmac basically a tin warehouse. Stood a very long time. On tarmac and busses in Paris. Reason it’s low cost."
Pros: "Mature Cabin Manager, calm demeaner, professional with informative PA’s. Relaxed flight, on time, uneventful. Thoroughly enjoyed the experience."
Cons: "A hot breakfast"
Pros: "We arrived at the gate about five minutes late as the security took too long but they didn't let us through even though we could see the people still getting up to the plane."
Cons: "But the worse thing is easyjet wants £90 per person tho send us on next flight even though the next flight was empty. So we booked the evening flight which was cheaper than 90 quid per person. It is just another trick to earn mor"
Cons: "No vegan option in food Flight delayed as usual for Easyjet"
Cons: "Huge queues for security at Budapest airport that stretched to the front doors of the terminal, followed by terrible gate facilities in a warehouse structure in the middle of the runway away from the terminal building. Flight delayed by 40mins but no information shared with passengers who were standing in the queue with no access to facilities or any information about how long the delay would be. Flight itself was (eventually) fine but not encouraged to fly easyjet again from Budapest if it can be avoided."