Daily cleaning, installation of cabin HEPA filters on flights from Buffalo to Jamaica
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 18h 51m
The cheapest ticket to Jamaica from Buffalo found in the last 72 hours was $192 one-way, and $467 round-trip. The most popular route is from Buffalo to Montego Bay, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $192.
Most visitors from Buffalo need to provide a negative COVID-19 test result and/or quarantine to enter Jamaica. Travelers are reminded to observe the government's Controlled Entry Programme protocols regarding quarantine.
Read more about travel restrictions for Jamaica
Visitors from Buffalo will need to quarantine for 14 days upon entering Jamaica.
Visitors from Buffalo must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Jamaica.
Current regulations for vaccinated travelers to Jamaica: most visitors from Buffalo may enter Jamaica but may still need to provide proof of negative COVID test.
Travel authorization form
Fill out the form 7 days before departure to Jamaica.
Masks: Required in public spaces.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Jamaica.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Jamaica is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Jamaica with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Jamaica up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Roomie seats and many included amenities."
Cons: "Wifi was not available during the flight from Boston to Montego Bay"
Cons: "Canceled flight"
Pros: "Everything was great!"
Pros: "Although there was an issue with a passengers’ dog(who ultimately had to be asked off, before we could leave). It was handled quickly and our flight departed on time."
Cons: "The entertainment didn’t work/have a signal until our descent to land."
Pros: "Everything is always great on Jetblue"
Cons: "Wonderful wheel chair service."
Cons: "I was not on it"
Pros: "Everything about the flight operated smooth and comfortably. Efficient boarding, surprised and delighted to have inflight entertainment for such a short flight where most other airlines use older planes without tv/movies."
Cons: "did my pre flight check in at about 3pm for my 8:50pm flight. I didnt immediately receive my boarding pass via text but figured it’d come in the next 4hrs. It didn’t and I had to go through the line for a paper pass, then at about 11pm when I was already home after my flight I received the text containing my boarding pass. Obviously a simple hiccup in an automated process but laughably pathetic in terms of delivering a simple service for paying customers that’s designed to save you, JetBlue, time and money"
Pros: "It was good"
Cons: "Cheap on the food"
Cons: "Plane was delayed 90 minutes for takeoff as it came in late."
Pros: "The pilot was on it, time for some new planes."
Cons: "The plane left the gate 35 min late, went to take off the pilot saw a water leak returned to the gate. Finally fixed than went to leave the gate the 2nd time and there was another malfunction. 2 hours later finally took off. When we landed at lax we had to travel across the runway for quite awhile to our gate where we had to wait another 45 min for the other plane to leave before we could park."
Pros: "I love everything about Jet Blue"
Pros: "Staff courteous& cooperative"
Cons: "Purchased headphones only to find seat connection broken."
Pros: "Timely and smooth boarding. On time take off. The staff was very friendly and courteous."
Pros: "The staff was very helpful. And made the flight smooth for a first time flyer"
Pros: "On time and very friendly crew."
Pros: "Wow - perfect trip from booking to arrival in FLL. Easy website, luggage and assigned seat included. Helpful ground crew in BUF. And the best free inflight wifi. I will book again."
Pros: "Captain checked in with us regularly. Cabin Crew generous and helpful. Electronics worked. Good legroom."
Pros: "No wait time. Except for the flight delay."
Cons: "If my daughter wasn't there to help me with the checking of my bays and boarding pass. I wouldn't know what to do. Remember is not every body can use electronic"
Pros: "We made it to our destination in one piece so that's good I guess"
Cons: "Delayed over 3hrs. Didn't get to sit with my wife. They switched movies 30min into the movie that I was enjoying. Attendants seemed annoyed at life in general."
Pros: "Our flight was delayed for a few hours due to mechanical problems. While waiting, they gave us crackers, cheeses, salami, and granola bar plus a drink. Because I missed my connecting flight, Jet Blue put me up at the Embassy Suite when I arrived in Boston. It was a lovely room and the hotel provided snacks in the evening and a wonderful breakfast in the morning. Everyone I dealt with had a very pleasant attitude despite some less than friendly customers."
Pros: "Pleasant. On time. Friendly. Decent value for money."
Pros: "Amazing fast easy flight with excellent staff on board!"
Pros: "Every employee I met was courteous and your kiosk wss ez to navigate."
Cons: "I had no in flight entertainment and warm, more nutritionally dense food options would have helped."
Cons: "Delays, delays, delays. They knew the plane was going to be delayed very far in advance yet they didn't notify us. The board at the airport and online even said it was an on time flight up until the moment it was originally supposed to depart (not board). So they knew ( because they didn't let us board) but never updated their info. A simple email would have saved me from getting up 5 hours early just wait 5 hours in the airport. Fu ck them for that!"
Cons: "Entertainment was out of service."
Pros: "I missed the flight as my first flight got delayed. When I got to the gate there was no Turkishairlines representative. 12 hours after the flight still at airport without any clear answer from Turkish airways."
Cons: "Zero costumer service. Knowing that I might miss my first leg I checked the possible next flights and even though there are two flights next day, the prices tripled in 2 hour (from 1300 to 3900 USD). When I asked for rebook I was told that there is no available seat in any of those two flights. Did a quick search and found out there are seats but are left to milk desperate passengers."
Pros: "Easy on, no line organization but not a real problem. Friendly crew. Typical lovely JetBlue experience."
Pros: "Service was phenomenal"
Pros: "Easy and clear instructions on boarding."
Pros: "Flight from ny was great"
Cons: "We were delayed over 2 1/2 hrs from Montego Bay. I’m Upset at the fact that we were told it was a 20 minute delay then it became an hour delay on ground then it became another 45 minute delay in traffic then another hour delay in the sky. Disappointed because of this. Communication was horrible! N to think I just signed up for JetBlue credit card"
Pros: "Free internet, great landing."
Pros: "I like the hospitality of the crew members everyone was so warm and friendly and make u feel right at home the pilot let u felt easy telling you everything going to be ok and it will be a quick flight over to orlando hearing that let me felt a bit of ease its a great experience i would recommend anyone flying to consider jetblue"
Cons: "I didn't like the fact that we were delayed so long and for all the passenger that had to check in few hours before flight started to feel hungry because of the delays think it was delayed over 3 hours"
Pros: "Great trip, but the mini tv wasn't working which was a bummer."
Pros: "Flight was good, fast , even though plane was late. I always enjoy flying Jet Blue"
Cons: "No gluten free snacks were served. Maybe have more selection so everyone can enjoy."
Pros: "My flight was already a late flight and boarded 15 minutes past the boarding time. In addition the plane had to return to the terminal after getting ready to take off because of the PDA system needing to be replaced. I am all for safety first but this threw off my entire plans for my destination."
Cons: "The crew was not as friendly and poor communication."
Pros: "Boarding was easy. I like the Dunkin Donuts coffee"
Cons: "My overhead light and tv we're both not working. The stewardess was rude when I brought it up. Told me to move to the next empty seat dismissively. I bought a window seat on purpose and did not want to move. My concerns were left unaddressed"
Pros: "Counter staff were excellent"
Cons: "Crew were rushed and lacked congeniality Skipped full distribution of snacks due to poor communication"
Pros: "Comfort was very good. The level of communication when things changed was very good. Good crew."
Cons: "It was obvious that they would not accommodate all carry on bags, this could have been announced earlier and allow for mutual benefit to both parties. JETBLUE cards benefits are only allowed to American residents as if they are the only one who supports them in travel"
Cons: "When the flight is cancelled you need to find a solution for those passengers who travelled that day by bus or car just to catch the flight!!! At least a hostel to sleep over night or give them back the money or let them travel with another company...not to wait 12 hours on the airport!!! Thats not professional at all!"
Pros: "Delayed 1.5 hrs, then sat on plane for two hours before being returned to the gate, re-boarded 45 mins later and sat on the plane another hour before finally taking off. We were supposed to leave at 10.40, we didn't leave till around 4."
Pros: "friendly crew"
Cons: "long delay"
Pros: "Flight was smooth once we were in the air."
Cons: "We had to wait on the plane prior to take off for quite sometime because the bridge gate would not disconnect. One of the flight attendants was not so cordial."
Pros: "Friendly staff"
Cons: "Couldn't understand captain, televisions would short out, wifi was super slow and pointless."
Cons: "TV didn't work"
Pros: "Friendly crew with nice food"
Pros: "Good, friendly, competent service all around."
Cons: "We are just tired of spending a lot on tickets and receiving the most minimum of a snack and drink on flights."
Pros: "Crew was great, the seats are never comfortable"
Pros: "One flight attendant was adamant about a passenger across from me, covering his nose AND mouth during the flight and constantly checked to make sure he was following the rules."
Cons: "The safety instructions portion of the flight was not thorough. They just held up the large card and stood there. No true demonstration which was important to me as I was sitting in the emergency exit row."
Pros: "COVID safety measures"
Cons: "There was no in-flight entertainment via Gogo app / Delta Studio."
Cons: "Original flight changed- had me arriving after second flight took off. Delta didn’t fix it. Spent 5 hours changing it. Rebooked flight was delayed- they rebooked to the next day at the last minute then, got me out same night but 3 Hours from my original airport."
Pros: "Delta flight took extra precaution to keep all passengers safe before during and after the flight. They communicate effectively during the flight. I will be flying Delta again and again."
Cons: "The trip was great"
Pros: "Great crew."
Cons: "As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me."
Cons: "Great flight"
Cons: "crj900 from BUF-MSP is a wreck. worn out, uncomfortable seats, cold air coming from floor toes were numb for about 20m after flight. Flight delayed, missed connecting flight, lost comfort+ upgrade I paid for. No excuse for pitch in main cabin on 737-900 ER."
Pros: "Nothing remarkable"
Cons: "Delta was ordinary"
Pros: "The crew and entertainment options are great. Relatively comfortable seats by today's standards."
Cons: "Literally any of our flights could have been on time. None were."
Pros: "I like the comfortable seats and the entertainment feature found on every seat."
Cons: "Not much. Delta is superior"
Pros: "Seat was comfortable and the crew was courteous."
Pros: "Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!"
Cons: "Nothing honestly"
Cons: "Being on time."
Cons: "It was just the weather. I don't handle turbulence well. Delta crew was amazing as always."
Cons: "Add A Display Board For When Cabin Sections Are Boarding"
Pros: "Crew, as always, excellent. The people of delta are what keep you coming back."
Cons: "Flight was delayed (for no reason) for more than two hours, with no speak whatsoever about it"
Pros: "Flight attendants thank SkyMiles members by name at some point during the trip, very friendly."
Pros: "The crew was one of the best I have ever experienced. They even had the flight deck wish a happy birthday to my 89 year old mother in law."
Pros: "Food &entertainment"
Cons: "Mechanical problems flight delayed 2 1/2 hours"
Pros: "Lots of in flightentertainment options"
Pros: "That I arrived safe."
Cons: "My seat didnt recline my back was in a lot of pain so was my neck. After getting to L.A at 9:52 a.m didn’t get out of the plane till 11:05 then the baggage claim was noted on carousel 2 when in fact it was carousel 3 when I asked a worker she said “I dont know ma’am” waved me off and kept walking. Terrible."
Pros: "The plane and flight was fine, as was the crew on board. The crew within the Salt Lake airport could have been better. Not sure if it was the gentlemans first time but overall he and the woman working the boarding were very slow and could have been more efficient. We boarded late (may be out of their control) but when we started boarding there was too much wasted time between calling up the military/people with longer boarding needs/wheelchairs etc. They waited until they were completely boarded and settled prior to calling the next group then spent time fiddling with the sign that splits the boarding lanes etc. Just appeared that there was no sense of efficiency. Polite people though."
Pros: "Excellent flight with efficient service. Flight was on time and friendly staff"
Pros: "Love the 757 entertainment system"
Cons: "snack mix is not great delayed takeoff"
Pros: "Seats more comfortable, plan wasn’t too full"
Cons: "No charging port for cellphone."
Pros: "The Delta service desk was great! We wanted to get an earlier flight home and the Delta Rep got us on standby quickly and with a smile."
Cons: "Some chaos getting on the flight. The area they have set up for the different sections to wait before getting called weren't marked very well so everyone was bunched up and confused. Once they started calling the sections it was fine. Not sure why they even had the marked areas."
Cons: "There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me."
Pros: "The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable."
Pros: "My upgrade and breakfast were fabulous!"
Pros: "Everyone was very friendly, especially when checking in"
Cons: "My flight was delayed several times and had to rebook. Total delays were > 6 hours."
Pros: "Staff very courteous and professional"
Cons: "No help with baggage when boarding the plane, they hurry you up for nothing, because we had to wait 20 mi utes to take off."
Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Pros: "I asked for a change of seat at the gate and was given it. It really made a difference to be at the window."
Pros: "to their Diamond Medallion customers"
Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"
Cons: "Delayed because the airline misschdduled the pilots!! We had to wait for pilots to come to the plane... while one the plane"
Pros: "Individual screens and earbuds for sale."
Pros: "The agent on my departure flight at the ATL airport was amazing, boarding was quick, the flight attendants were great! I had an overall great experience."
Cons: "Turbulence was pretty bad both flights."
Pros: "Return trip was 30 min ahead of schedule"
Cons: "We had a 2 hour delay getting to NYC"
Pros: "The crew was nice but seemed super stressed out."
Cons: "The plane was old, no entertainment was provided, tight space with little leg room and our plane departed late."
Pros: "Boarding was a breeze....arrived slightly earlier than expected."
Cons: "Nothing to not like"
Pros: "This doesn't really have to do with Delta Airlines however it does affect my experience. I had a very rude TSA agent speak to me na very degrading tone prior to boarding the plane. This experience affected my travel experience with Delta. I realize this person is not a Delta employee however the rudeness that I experienced affected my travel experience."
Pros: "I liked the free entertainment"
Cons: "The fact that I can't afford first class."
Pros: "I liked the fact that delta gave me free in flight entertainment it was really fun to be able to watch movies and TV shows free of charge."
Cons: "I hated the food I ordered chicken and noodle salad. It as horrid. It was cold and wet and not something you would feed to your dog."
Pros: "The crew and ground customer service are great! Overall we were very pleased with COPA and would definitely fly with them again."
Cons: "Really took 3 hours at airport. Lines"
Cons: "I will never fly with Copa airline again"
Pros: "The space between seats"
Cons: "I found everything good"
Cons: "Only one working bathroom, long lines"
Cons: "Very bad service, delays, luggage is on a different flight. Absolutely terrible airline"
Pros: "The crew was wonderful. They were very attentive throughout the course of the flight."
Cons: "The flight was overbooked. The attendant did not inform us at all. We were questioned to a level that is acceptable on why we could not change our flight times. No vegetarian options to meals. Not sufficient blankets. When asking the crew for these things they had no customer service in explaininh"
Pros: "A better flight experience than my MGA-PYT flight. Good entertainment system, simple, intuitive and best of all functional. Cabin crew was good about keeping passengers well hydrated without needing to remind them. Did provide sufficient food. Service was attentive,"
Cons: "Since I sat at the extreme back, by the time meal service arrived at my location they had run out of the chicken option. Food was mediocre."
Pros: "I really liked the crew"
Cons: "The entertainment was really poor, I didn’t have many options. In the second flight, it didn’t have a monitor, so you’d have to watch things on your devices, but to do so, you needed the company app installed in your device before, which I thought it was inconvenient."
Cons: "They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases."
Pros: "Food was great, crew was great."
Cons: "This flight did not have the screens for each seat, leaving no choice to choose what to watch or to see flight info."
Cons: "please email me where i can reply"
Pros: "The meals were good!"
Pros: "Servicio, puntualidad, amabilidad, calidad, todo excelente"
Pros: "Everything was great food, confort, crew, boarding etc."
Pros: "Everything was very efficient and everyone was very pleasant."
Cons: "The flight from Panama City to Washington, DC didn't have the personal television screens."
Pros: "Great food , great service."
Cons: "Nothing everything was great."
Pros: "The legroom on Copa in economy is outstanding and worth the few sacrifices listed in the dislikes. Crew is friendly http://www.etbtravelphotography.com/whytoflycopaairlines"
Cons: "In economy no charging station and onlyonemobie on drop down TVs. Glad my flight was only 6 hours as I ran out of reading material and computer as almost dead."
Pros: "Es la Primera vez qué vuelo con Uds. Me gusto La amabilidad del personal. Sigan así no cambien."
Cons: "Uds deberían llamar primero a Los grupos finales, ejemplo 5 ó 6 para evitar incomodidades por el pasillo."
Pros: "They eventually gave me the seat I had long before paid for."
Cons: "They told me at check in that I was "STAND BY" even though I had purchased my seat 4 months prior."
Cons: "Copa airlines lost my baggage for 6 days. I had xmas presents and all my belongings since I did not travel with a carry on. They did not communicate with my until day 5 to tell me where the bag was. It pretty much ruined my short trip that I get to have once a year with my family."
Cons: "Flight ght delayed 3 hours; everyone’s connectons lost, ot ready for us in Panama before sSan Jose, had to stay overnight- total disorganization!!!"
Pros: "They gave me a blanket"
Cons: "7 hours flight without individual TV."
Cons: "The food."
Pros: "Friendly crew"
Cons: "It's probably not the airline's fault, but I don't think anyone enjoyed just "sitting" and not moving, prior to takeoff, for what seemed like 20-30 minutes, after 30+ minutes spent boarding, though that was largely the fault of the clueless passengers."
Cons: "The lady next to me was sick and NO papers bags !!! I asked for a Blanket they didnt have it. I GUESS SOMEONE TOOK YOUR BLNAKET “answer of the copa employee”."
Pros: "Free food and Cocktails!! On time and quick boarding. My first flight with Copa Airlines, won't be my last!!"
Cons: "My connection flight arrive extremelly far from the bogot flight gate, there was no onborad entertainment, some of the crew were rude to other passengers, poor comfort I wouldnt recommend copa to anyone"
Pros: "Left early and arrived very early. My exit row seat was very comfortable with terrific legroom. Crew was friendly and seemed to know their jobs very well. Once in Panama I breezed through immigration (no line) and the bags arrived very quickly."
Cons: "The dinner was just OK. Not inspiring."
Cons: "This airline Lost my baggage and they didn’t help me"
Pros: "Even though it was a short flight, the crew pampered us with free food and drink. They were pleasant, jovial, and fun."
Cons: "There was nothing I didn't like."
Pros: "The flight was comfortable and food was good."
Cons: "Someone stole my hat from the airline counter and no one could help track down who. I kept getting the run around. Flights were delayed and there was a lot of chaos albeit it might not have been the fault of the airline."
Cons: "No non-meat option for food"
Pros: "Crew was very supportive. My son went to eat , but distance to food court was very far. It took him a long time to order , and almost missed our flight."
Pros: "Copa allows two bags of 50 pounds to be checked along with carry-ons. They provide a full meal on each flight (at least that we've been on). The crew is accommodating, even providing more than one drink. The chairs are fairly comfortable."
Cons: "The headsets didn't seem to work. Someone broke their headset connector off in the receptacle in the seat."
Pros: "Again, the excellent service"
Pros: "The staff was nice and the flight was timely."
Cons: "There was no entertainment and the sanwich served was very small."
Pros: "Food wasn't horrible."
Cons: "Crew didn't know what food was being served. There were no movies to watch. The temperature on the cabin was freezing and there were no blankets available."
Pros: "Plenty of legroom and the boarding process was very smooth"
Cons: "No matter if you have priority in your bags, in Buenos Aires is always the same, the bags come last."
Pros: "The crew was extremely friendly, one of the friendlier crews I've flown with lately. Lots of leg room"
Cons: "Planes are old and outdated, no entertainment for medium/longer-haul flights"
Pros: "The crew on this flight was incredibly nice and helpful"
Cons: "Not comfy and food so and so"
Pros: "They paid for our food and hotel."
Cons: "Every flight with them I had this week was delayed and canceled. I missed connection flights and one of my connection flights was delayed. At the end of the trip all my luggage never made it back to Boston and now I can't get In Contact with anyone to find my luggage."
Cons: "Flights were delayed"
Pros: "Everything was great - however check in at JFK was lengthy. But check in at Panama was super quick and easy"
Pros: "Crew, girls, was amazing. Loved them all!"
Cons: "Aircraft was too fast to land. Pilit, instead of reduce speed, landed fast. Too bad for me and my girlfriend. A little girl was scared. No doubt. Some movements before landing wereasif the pilot were begginer. I felt like if shock absorbers were going to be broken."
Pros: "Entertainment on seats"
Cons: "I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip."
Pros: "Super courteous"
Cons: "better trained pilots first hard landing in Jamaica"
Pros: "I was able to sleep through the flight comfortably."
Cons: "This leg of my trip went off without a hitch boarding and crew were very professional."
Pros: "We were delayed due to inbound flight being late. Then weather set in, which delayed all flights outbound in ORD. The flight crew went above and beyond to make up for your delay."
Pros: "Airline crew was amazing and handled a person in need of medical care great!"
Cons: "The manager at the check in counter was rude and acted as if we were bothering him because we were checking in. He spoke to my husband as if he were a child and kicked another AA staff from behind the desk because he was ‘the manager’. I’ve never witness such unprofessionalism in my life."
Cons: "They canceled my flight!!!!!"
Pros: "Yes the flight was slightly empty so I had a ton of room!!!!"
Pros: "Airplane comfort, charging ports, entertainment, and crew"
Cons: "Delay after boarding for maintenance paperwork."
Pros: "The boarding experience was quite smooth. The flight itsekf was very good. I must commend the piolots for doing a wonderful job."
Cons: "I didn't like the fact that I paid for extra leg room and had to board with Group 7. I think that was ridiculous. I was unable to connect to gogo in-flight internet network. It was the second flight in which it was not available."
Pros: "Getting off the plane"
Cons: "3 hours late flight- customer care very insensitive and unhelpful"
Pros: "This plane is much better than the American Airlines plane I usually get stuck with on my 8 hour direct flight from JFK to MXP. Please stop using the Boeing 767 jets and only use the Boeing 777 for flights across the Atlantic. I would like to fly American more frequently but not if I think I'm going to get stuck with the planes from the 1980s where there's no personal TV, no place to plug in my phone or electronics to charge unless you carry around a car charger, which I definitely don't, and there's no WiFi on those planes either."
Cons: "Boeing 767 Jets! The food is blah - Delta and Emirates is better. The entertainment needs a bit of an update. Or maybe I just fly too often..."
Pros: "The flight crew gave us biscuits."
Cons: "There were TVs that we were sharing between our seats, but no headphones were given out, like on the last flight. My personal headphones are Bluetooth. So I couldn’t even hear what was playing."
Pros: "Flights reached the destination before scheduled arrival"
Cons: "Chicago airport is a mess. It took us about 3 hours from exiting international terminal to domestic We managed to board a flight just before the gate close. Literally running in the airport. I believe there are people who missed the flight"
Pros: "Crew was nicw"
Cons: "Flight attendants were a little abrupt. Could have been friendlier."
Pros: "Plane was surprisingly spacious in coach and very clean."
Cons: "They seemed to have entire plane boarding in group 6. Hardly anyone boarded in groups 1-5, and when they called 6 the entire gate area lined up."
Pros: "The gate was close to security, quick embarkation, departure on time, kind and professional service, decent size aircraft and overhead bins."
Cons: "Kind of dated, wifi didn’t work."
Pros: "None of the experience was pleasant"
Cons: "First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful."
Pros: "Great flight, no issues."
Cons: "Dont have any issues"
Pros: "My Business Class upgrade."
Cons: "Needs better snack selection."
Pros: "VERY GOOD"
Pros: "Everything was great about my flight from Buffalo. Friendly people, easy boarding and flight was smooth as I expected."
Pros: "The crew and captain were lovely and communicative."
Cons: "Our plane was very old and there were engine problems that kept us grounded for hours at JFK. I was terrified the entire time we were in the air that something might go wrong. Additionally, the air conditioner worked very poorly."
Pros: "Flight attendant"
Cons: "Delays Was told my ticket had been canceled"
Cons: "When I arrived in Kingston after a long day of traveling only ONE of my TWO checked bags arrived that has my clothes swimsuits shoes jewelry and a host of other important items"
Pros: "Flight was on time, crew was friendly."
Cons: "No entertainment, seat was not clean."
Cons: "I paid premium price for comfort and to be treated at least nice! In the business cabinet! Other than the seat which by the way mine was broken so I couldn't get to the position I'm the most comfortable, everything else I could have gotten in the economy seat. Crew was not welcoming, the had big attitudes as they were doing me favors! Which they are not! And they didn't check at me at all. Fly got delayed more than 2 hours didn't offer more drinks or snacks! Food was horrible so I was very hungry since I couldn't eat it! And the snacks were available at the back much later but when I went to check it out almost everything was gone! Other airlines come to offer you snacks! AA did not and the make me feel like an intruder when I went to check the empty snacks trays! Only the package food was still available. Horrible service, mean big headed crew! It's is simple! Be nice and make an effort! Especially for the people that actually is there paying the premium!"
Pros: "Crew was excellent and live tv options"
Cons: "Temperature on flight was freezing cold!"
Pros: "Eveything ran smoothly"
Pros: "Left and arrived on time. Crew was friendly and professional."
Cons: "Passengers are packed in like sardines. All carry on bags must be checked at the gate as the overhead bins are too small to accommodate anything except a small personal bag or jacket."
Cons: "5 hr delay"
Cons: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."
Pros: "Flight was on time and boarding went smoothly."
Pros: "Smooth, left on time. About an hour flight."
Pros: "The food and drinks were great. Flight left on time and arrived on time."
Cons: "This flight was actually on an American 777. One of the older models. For an almost 9+ hour flight, the in-seat entertainment systems need to be upgraded. The seats did not have USB charging capabilities, the selection of movies at the seat consisted of about 8 choices, and the screen size wasn't much larger than that of an iPhone 6 Plus. This was supposed to be a British Airlines flight, but it really was an American flight. I expected to be on a BA aircraft, which would have probably been upgraded."
Pros: "The flight attendants were courteous and the ride was very smooth, I felt at home."
Cons: "We received no snacks coming back home to Jamaica but we give thanks for you guys informing us."
Cons: "The flight was cancelled. this is the third flight that has been cancelled to this destination. I waited for 7 hours in the airport and caught a flight on stand by. Because this has happended to me before I knew how to get a stand by ticket right away even though I was scheduled on a flight for later that day. Much later."
Pros: "all my flights have been ontime and they arrive earlier than the expected better late that never"
Cons: "no complimentary wifi"
Pros: "My flight was late leaving buffalo ny which caused me to miss my connecting flight in Phl.... Never once was this delay communicated to ONE person sitting at the gate in buffalo. I even asked the attendant in buffalo if the plane was present at 1:10 pm and he responded that it would be landing in ten minutes. We were scheduled to board at 1:16 although I am highly disappointed to have gotten home 2.5 hours later than anticipated...communication is my biggest complaint here."
Cons: "See above"
Pros: "The food"
Cons: "Crew and the fact that they lost my bag"
Pros: "The flight was ontime and the crew was warm and friendly."
Cons: "Can't think of anything I dislike about the flight. Service was great!"
Cons: "How small the plane was. Not much personal space and I am a shorter person."
Cons: "Worst flight ever."
Cons: "This flight was good, but when I fly in July I pay extra for protection and extra for better seat. Flight was canceled and they put me on different plane, which make my day in San Diego very difficult, because I miss my meeting, I didn't get better seat ither,instead I got seat in front of toilet and for 3 hours have to listen door bunging and terrible smell. I never been compensate for canceling flight or extra seat price.Nobody care even apologize. I hope that was just unforchened incident and I still like your company and still flying with AA, but I was really disappointed. Sincerely Vera Vasiley."
Pros: "The crew were friendly & made us feel welcomed"
Pros: "The crew was spot on with there interacting with us passengers and very good doing there job"
Cons: "Food and drinks lol"
Pros: "Crew was good. Flight was on time. This was a newer plane"
Cons: "it was great"
Pros: "We arrived safely"
Cons: "Flight was 3 hours late. Crew was disorganized & inefficient. Announcements were repetive & not helpful. Waited 2-1/2 hours on plane before departure because crew was terribly ineffective boarding passengers that were re-routed from another flight. No weather or mechanical issues, bad decisions."
Pros: "Good movie selection, crew was nice"
Cons: "Didn’t wake me for breakfast, my headphone jack didn’t work so I had no entertainment, flight was delayed 2 hours sitting on the tarmac without explanation"
Pros: "Pizza was terrible."
Cons: "No tobacco or duty free on flight. No wifi signal. Only if u rented ipad from them did u have wifi"
Cons: "Food was mediocre, I’d expect a bit more for the price paid."
Pros: "Boarding was OK."
Cons: "Very uncomfortable generally. No water on the plane. Cold coffee and tea. Just a bad experience."
Pros: "Everything was fine - crew was attentive, punctual in serving and genuinely kind! One flight attendant (lady) gave me a compliment and even acknowledged me while walking through the airport! The plane was very clean!"
Cons: "Seating: there were numerous empty seats in the middle section of the plane but passengers were crammed in the outer seats by windows. A kind, gentleman passenger who helped me put my carry-on up in compartment let me know I was able to sit in the middle section!"
Pros: "Air Canada is fantastic. Will never use air india."
Cons: "I liked everything about AirCanada and nothing about Airindia."
Cons: "2 hours delayed and we waited 45 minutes for our luggage to arrive."
Pros: "Coming home"
Cons: "price of Air Canada Rouge not worth it, they should put this flight back to the regular air Canada flight. I can go with United and have a much more comfortable flight home"
Pros: "nothing was impressing about Air Canada"
Cons: "Seats was not comfortable."
Cons: "never on time, late flying both way's"
Cons: "My tv had no sound even after the reset and New headphones."
Cons: "flight got cancelled and was put on flight 1 hour later than originally planned."
Pros: "Didn't like much about this flight. Only benefit was the price and I wish I would have paid more to fly with someone else."
Cons: "Flew Air Canada to the east coast for a vacation. They lost my bag on the way over. Understandable. Things happen. I reported it missing at the airport. My vacation has come and gone and still no bag. Here we are 9 days later and no update or anything. Their baggage center is a NIGHTMARE. I wait on hold for over an hour each time only to be greeted by someone who couldn't care less about my issues. Every person has told me something different. It is beyond frustrating. Highly doubt I will ever see that bag again."
Pros: "A wider seat due to equipment change."
Cons: "No blankets offered on a red eye flight."
Pros: "The price for the flight was right. Nothing can be done about the seat size. Food was ok. Comfort of seats ok. Not easy to recline. The etertainment helped me fall asleep, a Good Thing. Crew was pleasant, helpful."
Cons: "Pearson Airport is a miserable experience for travelers. Security there is very badly managed. Long, long long lines of people waiting without reasons given, getting lost because signage is poor, unable to understand the English of the employees, weeping exhausted children and innumerable check points for showing documents. GET ORGANIZED, Canada!"
Pros: "Terrible experience with delays and cancellations and waiting times for customs. I felt like it was groundhog day. Had to leave the airport back through a massive line in customs after my flight was ultimately cancelled. They are doing work on the runways, weather, whatever. Seems some flights could leave especially those that were not Canadian airlines. This has happened on more than one occasion and the airline handles it very poorly with little communication. Will not fly AC again if I have the choice"
Pros: "Flight was quick, service was great, clean lavatories."
Cons: "Would've appreciated more legroom, but the same can be said for just about any airline."
Pros: "The gate agent was extremely helpful and was able to accommodate me standby on this flight vs a later flight."
Cons: "Flight was delayed multiple times. Was tracking boarding from the Air Canada app as there was nowhere to sit by the departure gate or screens. The app didn't advise that the flight was boarding (unlike other apps such as BA). I missed my flight and they insisted on charging me more than what I paid for the entire ticket just to return home. I got back to London to find that my luggage didn't make the journey. Staff at Air Canada were unfriendly and unprofessional."
Pros: "Very good !"
Cons: "We were missing some of our luggage and now 7 days later are no closer to getting it than we were .We haven't gotten much help or satisfaction."
Pros: "The crew was friendly and helpful."
Cons: "My tv screen was not working, so I had no entertainment for the ride."
Cons: "Leg room is insanely tight. Sure i'm 6ft but this is the first time I felt my legs were swollen when I finally stood up to deplane."
Pros: "B777-300ER AIRPLANE ITSELF"
Cons: "SERVICE, ENTERTAINMENT"
Cons: "We had to purchase food ."
Pros: "The app with the movies and tv shows. The non stop flight to Canada. The electronic check in option at the Ontario Airport. The email I received reminding me about the flight The small aircraft on the way from Orlando to Canada The size of the restroom on the plane back from Ontario to Canada. I am pregnant so that extra room to stretch is great. The fast service when retrieving my luggage."
Cons: "My flight back was delayed 2 hours. There were screaming kids on the plane. The flight status on the main screen on the airport reflected a different time than the app."
Pros: "It was a short flight with poor weather conditions, the pilot was very good at keeping the passengers updated."
Cons: "The temperature on the plane was incredibly hot. I believe that the crew did everything that they could do to remedy this, including passing water. However, it was incredibly uncomfortable and some of the passengers were quite angry."
Pros: "Polite and friendly crew"
Cons: "Connection was a hectic with staff sending up and down to get our boarding passes. TSA had short lines but long wait and a lot of attitude."
Pros: "As usual the crew aboard the plane was fantastic. I enjoy the flight from Calgary to Toronto. The planes have the onboard entertainment systems with newer movies for free. Free wifi should be a thing."
Cons: "Few cookies or something snack like would be nice"
Pros: "The flight seats were great. Spacious, charging ports, cheap flight, and had entertainment in-flight."
Cons: "We nearly missed a chance to disembark between storms because an idiot decided to grab his bags before we could move. None of the flight crew came to yell at the dummy who was holding us up."
Pros: "Everything was on time, pleasant, and the best flight I had had in my last three trips with different airlines."
Cons: "We were downgraded to a smaller plane, but it wasn't unpleasant--especially since the flight was only 1.5 hours."
Pros: "The pilots were EXTREMELY polite, informing us through the intercom why everything is delayed. SUPER flight through the rain!!! FANTASTIC PILOTS!"
Cons: "We were Stuck INSIDE the plane for an hour. If there is a delay either offer a refreshments or let us go back inside the air port and get a refreshments. The crew were unprofessional, i travel enough and this crew was the worst I have seen. On top they offered No hot beverages. Upon my request of a simple cup Of coffee the flight attendant said, NO, ask if I wanted a coke. It is great that he is giving me an alternative but he can simply appogize that he has not made any coffee and be sincere about it. TERRIBLE service all together. We all in the plane have appointments that now we are late to, crew showed no concern."
Pros: "Wonderful service! Everyone on the plane was very helpful and polite. There was a lot of room in between seats. The bathrooms were very neat and clean. I ordered a healthy meal (of which I never have done this before) and it was very tasty. That was a nice option, to have something light and healthy. My husband had the regular option and also commented on how it was very good (for airplane food). Only thing he didn't like was the light lunch that was a heated up wrap. At that point, we were almost home and it didn't matter. Nice flight! We will be back!"
Cons: "Kid crying and yelling the whole flight"
Cons: "Flight was delayed nearly two hours. Gate signs were never updated. 7 gate attendants spent 1.5 hrs standing at the gate talking laughing and joking amoungst themselves. They appeared annoyed when anyone asked for an update. They finally announced they were waiting for a wheelchair to unload a passenger from the previous flight. They announced they were ready to board zone 1 and 2 and then did nothing for another 25 minutes. Funny when we finally boarded nobody ever saw a wheelchair go on or off the plane. Understand that flights are delayed but no updates or explanations and a gate crew that seemed annoyed that the passengers were disrupting their social time was unacceptable."
Pros: "I love how the flight attendants were courteous and I did not feel neglected at all. I was a smooth flight and would gladly fly AIr Canada again"
Cons: "There was nothing that I did not like about the flight."
Pros: "Seats were comfortable..."
Cons: "Plane windows were really dirt... staff was a bit rude..."
Pros: "when I landed"
Cons: "First off the the plane was mid takeoff and stopped which terrified the passengers and crew. Then we learned the plane had technical issues which lead to a 50 minute delay, then air canada did nothing as in terms of compensation. My audio jack for the entertainment system was broken, seat 19F on flight 617 by the way... Then I got up to use the washroom and when I came out I had to wait 30 minutes at the back of the plane standing until the servers were done serving drinks and snacks/food. Then the landing was terrifying as the plane was swooping/shaking much more than normal, even the board crew looked a bit worried. Could NOT wait to be done of the flight, one of my worst ever."
Pros: "Smooth take off and landing."
Cons: "BOARDED LATE AND IN GATES VERY FAR FROM CHECKING. The (solitary) crew member did not speak French. Everything she said in French was unintelligible- very offensive (and disturbing) for Francophone passengers such as myself. And for a Canadian carrier- This shows no respect for our pluralism. When we book online and try to pick priority seating, then find out that the plane is so small that the 9th row means 9 out of 12 or something, this feels like a con. Especially when we pay extra. Stop making people pay for seats that don't get them any priority boarding (Zone 3!) and offer no real advantage."
Cons: "No entertainment"
Cons: "No ability to pick seating. Even after calling was not given seat asked for."
Pros: "Excellent support from the ground staff!"
Pros: "The gate lady was rude when I asked to preboard. I'm uncomfortably pregnant and traveling alone and it is hard to lift my bag into the upper compartment when they fill up so fast. She was short with me and told me to next time wait for my zone as I didn't yet have a child traveling with me. Typical Air Canada. The rest of the flight was great however"
Airlines flying from Buffalo to Jamaica have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Buffalo to Jamaica
Masks required on board, masks provided on flights from Buffalo to Jamaica
Social distancing seating
Middle seats unavailable to book on flights from Buffalo to Jamaica
Testing for antibodies, testing for symptoms for flights from Buffalo to Jamaica
Waiving of change fees. Search flexible flights from Buffalo to Jamaica