Daily cleaning, installation of cabin HEPA filters on flights from Buffalo to Vienna
Most visitors from Buffalo need to provide a negative COVID-19 test result and/or quarantine to enter Vienna. Exemptions may apply to Austrian citizens, EU or EEA citizens, Swiss citizens, and those who live with them in the same household. Travelers with residence or habitual abode in EU or EEA countries of Andorra, Monaco, San Marino, the Vatican, or Switzerland and people who live with them in the same household. Travelers with a residence permit. Business travelers. And holders of a D visa or residence permit issued by Austria.
Read more about travel restrictions for Vienna
Visitors from Buffalo are not required to quarantine after entering Vienna.
Visitors from Buffalo must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken before departing to Vienna.
Current regulations for vaccinated travelers to Vienna: most visitors from Buffalo may enter Vienna but may still need to provide proof of negative COVID test.
Pre Travel Clearence Form
This document is not required for travelers in transit.
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 13h 25m.
In the past 3 days, the cheapest one-way tickets to Vienna from Buffalo were found on Multiple Airlines ($472) and TAP AIR PORTUGAL ($507), and the lowest round-trip tickets have been found on Multiple Airlines ($824) and Air Canada ($868).
From Buffalo to Vienna, Friday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Vienna back to Buffalo , the best deals are generally found on Wednesday, with Monday being the most expensive.
When flying out of Buffalo you will be using Buffalo, often referred to as Buffalo Airport. You will be landing at Vienna Intl, also known as Vienna Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Buffalo to Vienna.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Vienna from Buffalo is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Vienna with an airline and back to Buffalo with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Vienna from Buffalo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Overall good experience."
Cons: "If could have got seats of our choice."
Pros: "Onboard wifi"
Cons: "It was my first flight ever. So it was perfect thank you Emirates"
Cons: "Emirates has great service and food. Highly recommend if you can handle a Dubai layover"
Pros: "The options for drinks for this 13hr flight were great. The food was sufficient. The ride was smooth as usual."
Cons: "I know the crew gets tired too, but the whole crew shouldn't be tired and disappear all at once."
Pros: "Great crew, good legroom and comfortable seat"
Cons: "Fly Dubai are just substandard. The codeshare flight are ruining the reputation of Emirates."
Pros: "Nothing after being ripped off with false misleading baggage policies."
Cons: "WTH matters now. I will not fly this airline again. As well as advise"
Pros: "Crew were excellent"
Cons: "The TV was small and poor resolution and brightness. Also no USB power at my seat."
Pros: "Flight cancelled with extremely poor service from Emirates."
Pros: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Cons: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"
Pros: "Dinner portions were too small."
Pros: "Crew service, and service at Emirates lounge in Dubai, were outstanding"
Pros: "The other services was okey"
Cons: "The checking in at the airport terrible"
Pros: "The ICE entertainment"
Cons: "Third time on emirates but this time it was the worst. Even worse service, seats, and food. While my kids ordered the regular meal I had ordered the Low Sodium Meal because of my health. The meal that I got was saltier than the regular meal!"
Cons: "Former travel to Dubai offered food vouchers. No vouchers given and the layover was over 5 hours and portions were smaller on the plane. Bad in flight entertainment screens."
Pros: "Information from the captain"
Cons: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
Pros: "Usual overall great service."
Cons: "They were stingy with the beverages. No sodas until 2/3 way through the flight, and small, infrequent cups of water, all while running an “ad” telling me to stay hydrated."
Pros: "It was so nice"
Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Pros: "Nothing special in this trip."
Cons: "Flight delayed so much, food was okay, fork"
Pros: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Cons: "Movie channels and music could be easier to use"
Pros: "Good facilities, food and entertaniment. Seat comfort not so good."
Pros: "I was randomly upgraded to business and it was such a treat! The service on Emirates is impeccable and the staff takes care of everything. I have always loved flying on Emirates and this last experience was truly the best flight I've had. The comfort and consideration of Emirates flights are definitely unmatched."
Pros: "Very nice staff. The journey was very smooth"
Cons: "I have transit for 18 hours and they did not give me a hotel I had to pay for it because they were saying my ticket is not eligible are you really get disappointed from this"
Cons: "Flight was 15 hours long. Vegetarian food is not provided. We were unable to select food options online before boarding."
Pros: "Check in was smooth, flight was smooth and pleasant. Great food, great entertainment choices, great seat company. Best part was the hotel provided during my layover in the wee hours of the morning. I was able to sleep well and shower and was therefore more relaxed during the ensuing 14 hour flight."
Pros: "I enjoyed the attention to detail and the overall friendliness of the staff."
Cons: "During the boarding process, there was little control and it ended up becoming a mad rush involving all zones to just to get on the plane."
Cons: "No proper communication provided on gate about the delay. Meal voucher was given very late and hence did not make any sense. We were completely uncertain about our onward travel since no information was available till we reached Dubai which was very frustrating."
Cons: "I was expecting a ve"
Cons: "Baggage collection slow still waiting"
Pros: "crew very friendly"
Cons: "Crew hospitality-not attentive as usual. We tried to upgrade (by paying and not using miles) and the staff at the check-in said we cannot as the flight was not full. Surprised by the explanation."
Cons: "Too long layover"
Pros: "One can always be sure that emirates will be a great host almost every time. I enjoyed the service and the variety of food choices available. The staff was responsive and sensitive to individual needs. Enjoyed the entertainment and choice."
Pros: "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
Cons: "No free seat selection available anymore until checkin."
Cons: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"
Pros: "Although the printed menus are a classy touch, I feel like they are an enormous waste- completely unnecessary. At the very least they should be recycled."
Cons: "Cabin service was very slow. We were an hour and a half into each flight before we were offered a drink. No additional drinks were offered with the meal. There were no further services offered after the tea and coffee service... 3 full hours before we landed! Also, the economy class seats are extremely cramped. When the person in front of me leaned their seat back, I couldn't eat my mael comfortably and the TV screen was 12 inches away from my face."
Pros: "Nothing !"
Cons: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."
Cons: "My bag never made it with me into DMM. Even though it was a single non-stop flight, my bag didn't make into Dammam with me!! I don't know what might be the reason!!"
Cons: "Last minute surprise with re-routing to Chicago. Few options provided on Changed booking."
Pros: "The plane was lovely. The food was unusually good for coach. The flight attendants were really nice and I liked that they were from so many different countries. It was also a very smooth flight."
Cons: "Nothing to complain about."
Pros: "I like the food"
Cons: "I don't like the rule of luggage"
Pros: "I've always liked Emirates and the comfort level is very high. Also, the entertainment has always been excellent."
Cons: "I rated the food 4 stars not because it was good or bad but I was sleeping so I didn't try it so can't really rate it."
Pros: "EXCELLENT QUICK SERVICE. CREW WERE FRIENDLY & ALWAYS SMILING. KEEP IT UP."
Pros: "Plenty of food provided, and crew is very friendly."
Cons: "When boarding at Brisbane Airport to fly back to Singapore, ground staff at the counter called out the boarding passes allocated from back rows to middle rows to start boarding; thereafter the remaining rows were never called out, so passengers like us holding front to middle row seats and following the rules naturally were left behind, at a disadvantage. In the end when not many passengers were left in the Queue, then we joined Q at the back to board."
Pros: "Crew was great, the seats are never comfortable"
Pros: "Enthusiastic and honest/informative pilot"
Cons: "A quick drink service would have been nice, it was provided on the same flight going the opposite direction"
Pros: "The staff was exceptional with the distance to loading the plane and with serving us food. It was flawless."
Pros: "Great crew."
Cons: "As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me."
Cons: "Great flight"
Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"
Cons: "crj900 from BUF-MSP is a wreck. worn out, uncomfortable seats, cold air coming from floor toes were numb for about 20m after flight. Flight delayed, missed connecting flight, lost comfort+ upgrade I paid for. No excuse for pitch in main cabin on 737-900 ER."
Pros: "Nothing remarkable"
Cons: "Delta was ordinary"
Cons: "It was great fir a short flight. And they got me there early."
Pros: "The crew and entertainment options are great. Relatively comfortable seats by today's standards."
Cons: "Literally any of our flights could have been on time. None were."
Cons: "Very bad service, airline unrespectfull, discortesy"
Cons: "Better accommodation for handicap passengers."
Pros: "Quick boarding"
Cons: "More water offered by crew"
Pros: "Good snack selection. Crew was personable."
Pros: "Leaving early and getting home early. Flight was perfect."
Cons: "All was good"
Pros: "Although the weather was sketchy and the flight was delayed about 2 hours, the actual flight was much smoother than forecasted."
Cons: "First time I've experienced a boarding procedure that seemed disorganized."
Pros: "There were minimal passengers on the flight so I was able to have the entire row to myself. The flight was also very short which is always nice."
Pros: "Excellent flight with efficient service. Flight was on time and friendly staff"
Cons: "Had an passenger spill coffee all over me and when I went into the back where 3... yes 3 flight attendants were standing they all just looked at me and asked what I needed. It was VERY obvious that there some type of liquid spilled in my hair and clothing. I asked for some napkins or anything to wipe up the mess. She shoved 3 napkins into my hand. Not friendly at all"
Pros: "The Delta service desk was great! We wanted to get an earlier flight home and the Delta Rep got us on standby quickly and with a smile."
Cons: "Some chaos getting on the flight. The area they have set up for the different sections to wait before getting called weren't marked very well so everyone was bunched up and confused. Once they started calling the sections it was fine. Not sure why they even had the marked areas."
Cons: "Aiirlines always want to try and chargel extra money for everything. If you purchase tickets back in February and still can't sit with your significant other that's a problem to me."
Cons: "Dripped on!!!!!!"
Pros: "My upgrade and breakfast were fabulous!"
Pros: "In general the crew attitude toward passengers"
Cons: "Toilets have been modified that a person could barely do his needs"
Pros: "Gal at the gate was most helpful. She corrected my boarding pass to zone 1 and put us in exit row. I have sat there before but it was really roomy although the seat seemed less comfy."
Cons: "Plane was much smaller than what I usually fly to Hawaii but the roomy exit seat made up for that. Downside was the screen was small so hard to see."
Cons: "My flight was delayed several times and had to rebook. Total delays were > 6 hours."
Pros: "Staff very courteous and professional"
Pros: "Great flight attendants and very clean"
Pros: "Delta captain was very personable, kept us up to date when a slight delay was necessary."
Cons: "It took over 20 minutes to check our bags. Given that we paid $150 to "upgrade" to Economy Comfort for a ONE HOUR flight, it would have been nice if DAL enabled us to check in with Sky Priority."
Cons: "No help with baggage when boarding the plane, they hurry you up for nothing, because we had to wait 20 mi utes to take off."
Pros: "I asked for a change of seat at the gate and was given it. It really made a difference to be at the window."
Pros: "Flight crew was friendly."
Cons: "Flight delays due to maint crew not being onsite for 2 hours. Overbooked flights for both sides of trip"
Pros: "to their Diamond Medallion customers"
Pros: "Entertainment (your own device) and crew were great"
Cons: "The plane needs to be re-furbished or simply retired. Seats were broken, no screens on seat back for entertainment was disappointing"
Pros: "Crew worked incredible well with all the passengers that lost connection flights."
Cons: "Same thing, flight was delayed about three hours."
Pros: "Everything went smoothly."
Pros: "I was bowled over to learn in flight that the lowly steerage (economy) passengers--and everyone else had a selection of 3 complimentary meals! Who does that any more! Unfortunately, the only vegan option ran out just before my seat, but I was still amazed and pleased....and have ordered a vegan meal in advance for my next flight. Incredible! Plus, plenty of room for bags, good video selections, and power at all seats. I love Delta and will fly them more often!"
Pros: "Rebooked earlier flight home to Atlanta with no issues! Customer service was awesome."
Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"
Pros: "Wonderful experience with the staff."
Cons: "No complaints."
Cons: "The boarding process was chaotic, half the time the staff did not use the PA system. They were not clear on who needed to do a passport check. Started to read names off then just gave up and said "a lot of you""
Cons: "Delayed because the airline misschdduled the pilots!! We had to wait for pilots to come to the plane... while one the plane"
Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."
Pros: "Everything that British Airways tried to do to help us when Delta didn't want to take ownership for their screwups!"
Cons: "Not only did we miss our Delta connection but when Delta rebooked us on a British Airways flight they refused to help when British Airways could not access our tickets. they kept saying since it was Virigin Atlantic who we originally booked through that VA woulkd have to fix it, even thought Delta was the actual carrier and the ones that did the rebooking onto the British Airways flight"
Pros: "The agent on my departure flight at the ATL airport was amazing, boarding was quick, the flight attendants were great! I had an overall great experience."
Cons: "Turbulence was pretty bad both flights."
Pros: "Return trip was 30 min ahead of schedule"
Cons: "We had a 2 hour delay getting to NYC"
Pros: "I appreciated the helpfulness of the crew."
Cons: "On the flight to Kansas City we had movie screens which spoiled me and made me think we would have them on the way back to Atlanta."
Cons: "Thank you"
Pros: "Service was very good"
Cons: "Seat spacing"
Cons: "Small space in middle seat"
Pros: "Rude inconsiderate staff. Terrible plane"
Pros: "Space, happy vibes, clean"
Cons: "Nothing it was super"
Cons: "Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian."
Pros: "Excellent on all measures. I will definitely try to fly Austrian Air again!"
Cons: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."
Pros: "From start to finish there were no hiccups. It was a pleasant journey."
Cons: "No place to put my feet. No foot room"
Cons: "Checked baggage very expensive."
Cons: "Long delay."
Pros: "no complaints"
Cons: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Cons: "Flyght was terible"
Cons: "Service was bad"
Pros: "too short to tell."
Cons: "Not applicable"
Cons: "Thechnical problems with the plane.One hour we were sitting in the plane and waiting departure"
Pros: "Flt was great - service was great"
Pros: "easy boarding"
Cons: "bad seating. you previously provided a comfort kit but discontinued it."
Pros: "Very well organozed"
Pros: "Despite airport issues, we took off quickly and all went well. No complaints"
Cons: "No problems."
Pros: "arrived early"
Cons: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"
Cons: "The seats were uncomfortable."
Pros: "All was great"
Cons: "except we could not do an online check-in"
Cons: "The departing time is quite bad 4:20 in the morning"
Cons: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Pros: "The venue was overall ok"
Pros: "They had a yummy snack. And fresh veggies. With great coffee. And the host told us abou the history of a Vienna dessert."
Pros: "Everything was great except seats uncomfortable"
Cons: "Uncomfortable seats"
Pros: "Nice staff. efficient."
Pros: "Everything was great!"
Cons: "There was nothing in specific that I didn't like!"
Pros: "Would fly with them anytime."
Pros: "that everything was in order - alles in ordnung, without much fuss."
Cons: "the passenegers - too much farting"
Cons: "Plane rescheduled, left 55 minutes later than anticipated. I was already preparing for having my luggage lost."
Cons: "I luked the atmosphire and the silence ."
Pros: "Comfort seat. Good mouvies"
Cons: "The aircondition was to high. I was almost frozen."
Pros: "The check- in experience was simple and the seat entertainment system was excellent!"
Cons: "Unfortunately, like any economy class seating, wider seats and more recline ability would be nice."
Cons: "Our baggage did not make it to our final destination"
Cons: "We finally had to resort to twitter to do our check-in which was only for the second part of the journey."
Cons: "I had no notification about luggage fee in airport upon registration."
Cons: "Delayed boarding"
Pros: "Well worth the upgrade!"
Pros: "Exelent fly, service"
Pros: "Horrible service"
Cons: "Nasty people"
Cons: "30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich."
Pros: "It was Okay"
Cons: "I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-"
Pros: "Nothing the crew was mean and rude I’ll never fly TAP air Portugal again"
Cons: "flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight"
Pros: "Me gusto el trato de las azafatas y la comida estuvo muy buena!!"
Cons: "Deben mejorar la comodidad de los asientos"
Pros: "Crew very friendly"
Cons: "The process for getting ready to board was a little chaotic"
Pros: "Flight was on time, crew friendly on airport and flight. Plane was clean and sits were ok."
Cons: "The food could have been better."
Cons: "The crew could be a little bit more accommodating. Both flights ran short of toilet paper. They don’t conduct an intermediate check of the toilets."
Cons: "Flight was so delayed we missed our connection."
Pros: "Great crew. That’s about it."
Cons: "Absolutely horrible business class on the A330-343. Honestly, they should be ashamed of flying this airplane. They have four of these from Singapore Airlines and of course on both flights I was unlucky enough to get stuck with it. The cabin looks horribly outdated, is worn out, and smells."
Pros: "Plane was clean & crew were kind"
Cons: "Long wait on crowded hot bus to the plane."
Pros: "Clean plane, nice crew"
Cons: "No entertainment at all"
Cons: "the ground personnel were not nice. They also did not seem to know what they were doing. Inconsistent communication. No patience with customers."
Cons: "late flight lost my connection"
Pros: "Service and food."
Cons: "We did the extended layover to experience one night and one morning/afternoon in the city. A 2 -1/2 hour delay took away our chance to see the city at night."
Pros: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Cons: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."
Pros: "Space was actually good."
Cons: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."
Pros: "Big plane. Breakfast snack was a nice surprise, didn’t expect that on an intra-European flight"
Cons: "Boarding started a bit late, didn’t like the bussing on the airport. Entertainment minimal (then again, it was an intra-European flight ...)"
Pros: "The crew was great. Happy crew is a fun crew to be around."
Cons: "The fact that the airline only gave us a 18Euro voucher good enough for one meal. A thievery."
Pros: "Food was abundant and pretty good. I paid $91.95 US (think it was 75 euro) for the exit row and felt this was money well spent."
Cons: "They charged me $90 for my luggage. Several weeks or perhaps even months after I booked, I received an e-mail saying I had booked Super Cheap Economy or some such. It had a link to pay for 'additional services' but not luggage. At the time of booking, I checked and the price given was $35. So, I have protested the additional $55 with my CC company and will see what happens. BTW the luggage was not overweight. They turned off all the lights, including my personal reading lamp, so I could not read and had to just sit there doing nothing. That really blew big chunks. I only got two small glasses of wine."
Cons: "for some strange reason luggage was not included on this trip (our return leg). we had to pay for luggage at the airport."
Cons: "The sound for the movies did not work at my seat or my wife's seat."
Pros: "First class accommodation was great! We had about a 3-hour flight and would have appreciated a blanket, pillow and a headset."
Cons: "I didn't like that first class was checked in first at the counter. But everyone rode on the same bus and disembarked at the same time so first class didn't really board the plane first. Some of the TAP counter employees were very unhelpful & actually dismissive. We had gate 19 and there was no sign of activity when it was time to board. When asked some counter employees, they couldn't care less. You should post something at the gate assigned about a gate change or delay. A lot of passengers were confused and uninformed."
Pros: "I have traveled with Air Portugal numerous time. Here is a little country very proud of having its own airline company and they do great. The value is great."
Pros: "People were very nice that worked on the flight. Smooth flight."
Cons: "Seats were hard as a rock"
Pros: "Good pilot and flight attendants"
Cons: "Delay caused my group of 12 to miss transfer to hotel so we are tired and hungry"
Pros: "We were late because of delay of the first part of our fly : Zurich - Lisbon, but the fly Lisbon- NewYork waited for us."
Cons: "Our TV didn't work. There is not possibility to charge phone on the fly."
Pros: "On time, excellent food"
Cons: "Business barely distinguishable from economy, except for the food which was excellent"
Pros: "Easy trip from London"
Cons: "Not sure what was in the sandwich."
Pros: "The flight was quick, boarding was easy and efficient."
Cons: "Flight attendants can be a bit nicer."
Cons: "Your change and return policy is a ripoff."
Pros: "Very good leg room. Easy pleasant flight."
Pros: "This was a small airplane and a very quick flight. It was pretty standard as a whole."
Cons: "We were advised as we boarded that there would be no meal/snack service on the 3 hour flight. There was no time to purchase food at this time. It would have been good to have a big sign in the check in desk or a PA announcement so passengers could make alternate arrangements."
Pros: "Ease of boarding"
Cons: "Wait at baggage claim was too long"
Pros: "Great boarding process, friendly staff, the planes are newer and well-equipped, everything was on time, good food options on the plane"
Cons: "After we had to turn around to BOS because of a technical issue with the plane, the customer server was really unhelpful! I ended up figuring out a completely other flight, through another airline and booked myself on that flight. I worked with this Airline almost an hour to get myself on it and then it seems that it took TAP Portugal that hour PLUS SOME to suggest alternate flights to other stranded passengers."
Pros: "Plane wasn't fully booked so the seating was more comfortable."
Pros: "The seats were pretty comfortable and the crew was excellent."
Cons: "There was no entertainment and the food wasn't good."
Pros: "Not much. Lunch"
Cons: "We paid to check the bag In and when we arrived the girl could not see this. We showed her clearly the paper then she charged ya and realised she had made a mistake but couldn't refund us. Terrible experience. Don't use the."
Cons: "flight was delayed and sat on the run way for close to an hour."
Pros: "Five stars for TAP, good attention of its staff, good food and attention during the flight."
Pros: "Flights were on-time, planes were clean/newer, snacks were good."
Cons: "I had food poisoning from the ricota pasta I ate in the plane."
Pros: "I like that there was wine event though this was a 'short flight' - this never happens in the US, so was a nice surprise"
Cons: "There was a 'five minute' delay due too a mechnical issue with the bathroom light. The issue was communicated after about 30min and then took another 30min to sort out. Would appreciate clearrer expectation management - don't tell me it's taking five minutes when you need an hour. This feeds into old stereotypes around timeliness. Also, the seats were pretty small - I am 6"4 and was in a seat that did not recline (in front of emergency exit row)"
Cons: "Service was cursory"
Cons: "Cramped seats. No IFE. Chaotic boarding. Luggage missed flight."
Pros: "Everything was perfect! The crew always ready to serve us!"
Cons: "Perhaps, update media features! A small corner for children to keep them "busy"."
Pros: "The flight was on time, it was overnight - very convenient"
Cons: "I had very noisy neighbours, but it is hardly airline's fault"
Pros: "Good Flight"
Cons: "I was satisfied with all service"
Cons: "I was sitting right in the front near the first class area, and I needed to use the washroom, I was refused and ordered to use only the other 2 available ones at the back of the plane. It’s not much to say, but it’s weird to have only 2 stalls for the whole plane, and one stall for only about a doze"
Pros: "Overnight flight so slept. Flight attendants were friendly and helpful."
Cons: "Cramped seating. No entertainment."
Cons: "Small plane, no room for cabin luggage"
Pros: "Flight was confortable and crew was great we even arrived slightly early."
Cons: "One of the onboard meals was literally cup noodles with sides."
Cons: "Never happened. See above"
Pros: "The flight crew went the extra mile to give good service. There were plenty of meals and snacks throughout the trip."
Cons: "The bathrooms are cramped, they are clean however. Seats are also very close together, others must get out if you are in a middle or window seat."
Pros: "Seats were comfortable. Food was OK."
Cons: "Not much knee room"
Pros: "Love it"
Cons: "Nothing to report."
Cons: "We flew from Toronto to Calgary, the original flight was suppose to be from Toronto to S.F. we were told that the original flight had been cancelled because the flights did not match up, the one coming from Aruba got in to late to make the connecting flight it was a nightmare i will probably never fly Air Canada again nor will i recommend to others"
Pros: "The crew. The keg room is OK and so was the food."
Cons: "My luggage was lost for five days. The USB port on the seat back didn't work and the sound for the movies was so bad I couldn't watch anything. No boarding by zones, which we had on our outbound flight."
Cons: "A bit cold on the flights and the first two legs of the flight you had pay for blankets."
Pros: "Boarding process."
Pros: "Food tasted good. I pad entertainment was nice"
Cons: "Paid extra for the premium seats. When I went to the lounge they were very rude and said I signed up too late and did not even offer for me to pay to get in. Customer service on the phone was very rude again. The Toronto airport also is a hot mess. Some more. TV screens with gate info would be nice"
Pros: "As a professional musician, flying with my viola is one of the most nerve wracking experiences, as if it is forced to be checked due to insufficient room for overhead baggage, it could be completely destroyed. As stated in Air Canada's online policy, passengers traveling with musical instruments that fit as carry on baggage are allowed to change to earlier boarding zones. After approaching a staff member with my viola, I wasn't simply assigned an earlier zone, but rather I was allowed to board first. On this principle alone I will be flying Air Canada again. Thank you!!!"
Pros: "The flight was good, on time, and comfortable. Crew was polite and informative."
Cons: "The sound did not work on my screen, even after trying 3 different sets of headphones."
Cons: "This flight was two and a half hours late. We lost an hour and 45 minutes due to a mechanical problem with our airplane, then lost another 45 minutes due to a storm in Toronto. Air Canada blamed the weather for our late arrival, my missed connection and claimed no responsabilility for the fact that my trip ended up taking more than 24 hours when it was supposed to take about 9 hours. Also, there was the matter of the lost luggage which was a carry on that I accepted to have checked as the Air Canada staff seemed desperate to check our carry ons on a full flight to Toronto from Montreal. I ended up spending the night in the Vancouver airport without access to my luggage."
Cons: "Close to a 4 hour delay. No explanation."
Pros: "The crews were nice and the seats were comfortable"
Cons: "There were so much miscommunication. Coming from Hong Kong it was late for 3 hrs , then I need to pick up my luggages and went thru immigration. Missed the flight to Toronto, checked at the counter and was told did not need to pick up my luggage until I got to Atlanta. Well at Toronto, my luggages didn't go through. I had to pick them up and went thru immigration on the USA side again. Missed my flight again! It was so frustrating except all the employees were very nice and helpful."
Pros: "Seats are quite comfortable. Flight was on time."
Cons: "Suitcase costs money. Food was ok. No headphones for entertainment. I felt it was like a low cost flght but we paid a regular price."
Cons: "The entertainment system was down for 45 minutes on the flight from toronto to vancouver, and the air crew didn't seem to be bothered by it until many people complained / asked to move."
Pros: "Everything was great"
Cons: "For such a long flight some free snacks would be nice"
Cons: "My experience with red-eye flights is that the lights go off, the crew disappears and everyone tries desperately to get some sleep. Not so with these guys - lights on and crew regularly pushing the drinks cart down the aisle. And a lack of free snacks as well (not even pretzels??)."
Pros: "My flight from Orlando to Montreal was comfortable and convenient. Boarding went smoothly."
Cons: "The overhead bins were surprisingly small so take that into consideration when packing your carry on. Staff was tolerable but not particularly polite or welcoming."
Pros: "Easy flight good crew"
Cons: "Lost our baggage"
Pros: "The food was good, staff was pleasant"
Cons: "Flight boarded late, left an hour late with no explanation, causing us to miss our connecting flight in Toronto. They did switch our boarding passes to a later flight, but only 1 of 3 pieces of luggage arrived in chicago (as did also to 4 other families on our flight) it took 2 more days until we received them."
Cons: "I had a special service request and it was not honored, not sure if it was due to flight delays or just not good customer service, I was disappointed because my flight changes three times before the trip and I placed two calls to the airline prior to trip to ensure my special needs were requested and confirmed."
Cons: "Flight was late taking off"
Pros: "Not much."
Cons: "Everything was slow. We had been in the air for more than an hour before any drinks were offered. Also what kind of decent airline charges for alcohol on an 11-hour transatlantic flight? The entertainment options were limited, especially if you didn't bring your own device with the Air Canada app installed as there were no screens in the seats. The aircraft interior was dated and worn. The crew were curt and not helpful. I just expected better from the national airline of Canada."
Pros: "More comfortable but because we payed $200 to fly emergency exit"
Cons: "That we had to pay $200 for emergency exit"
Cons: "They need bottled water. Flight was so dry and they were serving tap water. How cheap"
Pros: "efficient boarding, attentive crew"
Cons: "Everything. I called air canada for three days straight and the lines are busy. I waited for over an hour and thirty minutes to speak to someone at their terminal and they couldn't help. Everything is delayed, they don't care about their customers. I would never fly again!"
Pros: "Great short flight"
Cons: "My biggest complaint regarding air Canada is the poor service and indifference typically exhibited by their service staff."
Pros: "4 and a half hours of delay and only 10 dollars voucher to eat."
Cons: "The customer service"
Pros: "Safe and efficient."
Cons: "Poor seat room. Food quality mediocre."
Pros: "Nothing worth writing home about"
Cons: "Need own (Apple only) device with downloaded app to get entertainment. That's infuriating. From what l saw, many who tried to do that still didn't/couldn't get it. Tan out of devices fir rent, not that l ever wanted to rent one."
Pros: "the flight was on time, without any delay"
Cons: "Variety of movies needs to be improved asap A bag of Pretzels or any type of snack would be a plus"
Cons: "Please, Toronto: if you're going to have two planes scheduled to depart at the same time, DON'T put them right next to each other. We boarded at the same time as an Air Canada Rouge flight to Dublin, and not only was it chaos trying to figure out which line you were in, but the staff working the London side of the desk weren't paging over the loudspeaker which group was next to board. It was a mess."
Cons: "Flight delayed for no good reason"
Cons: "My suitcase did not arrive with me."
Pros: "Other than lost luggage everything else was fine."
Cons: "They lost my bag and after 2 days I still didn't get it!"
Airlines flying from Buffalo to Vienna have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Buffalo to Vienna
Masks required on board, masks provided on flights from Buffalo to Vienna
Social distancing seating
Middle seats unavailable to book on flights from Buffalo to Vienna
Testing for antibodies, testing for symptoms for flights from Buffalo to Vienna
Waiving of change fees. Search flexible flights from Buffalo to Vienna