Daily cleaning, installation of cabin HEPA filters on flights from Burbank to South Carolina
|July||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 21% increase in price.|
Average price round-trip
|$385||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 03m
The cheapest ticket to South Carolina from Burbank found in the last 72 hours was $122 one-way, and $235 round-trip. The most popular route is from Burbank to Charleston, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $122.
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Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
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All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
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Scores according to KAYAK customer reviews
Pros: "Love the route, and the on-time arrival"
Cons: "No power at the seat"
Cons: "Like the welcoming smiling stewardess"
Pros: "Burbank airport was awesome"
Cons: "More snacks!"
Cons: "Things would’ve been a lot better if my flight was on time and my bags got to the carousel in a timely manner. Alaska has a 20 minute guarantee. Yeah not so much in this case"
Pros: "Crew was considerate and prompt."
Pros: "Flight was faster then expected. Friendly/pleasant crew."
Pros: "The crew was good. The seats were fine. Movies were good."
Cons: "It was chaotic getting to the desk to book a seat. I had to check my carry on luggage as there was no room in the overhead area. Due to delay taking off we we're a half hour late arriving."
Pros: "Flight rough as we passed over major storm. Great landing at CHS in a stiff wind and we were 20 minutes early!"
Pros: "Crew was great! Very friendly and accommodating."
Cons: "Space was tight. Would’ve liked a little more room"
Pros: "The seats were comfortable and we had plenty of leg room in economy."
Cons: "For a short flight it was all good!"
Cons: "Baggage claim terminal wasn’t announced. Everyone went to the wrong place."
Cons: "Delayed flight"
Cons: "Seats are so small and there is virtually no leg room. No choice of free snacks—just a cookie. Took forever to disembark—so long that no one from the crew said good-bye to us and the cleaning crew had already begun cleaning the 1st class area. Flight take off/ landing was comfortable. No on board movies. Couldn’t even connect with my own iPad or iPhone. Can’t believe there are airplanes without screens on the back of seats. Just an okay flight."
Pros: "On board staff was great. Flight was great."
Cons: "I bought tickets with the understanding a normal carry on was ok. When I arrived at the gate for our flight we were told Alaska had a new policy that started 6/4 (we were flying on 6/7) that only allowed a much smaller size carry-on. If suitcases didn’t fit the new smaller size rules one had to pay $25 and check it. We have three people flying round trip - that would add $150 to our total. I shopped carefully for low fares. Many people on the flight had to pay at the gate. Not cool Alaska."
Pros: "No one sat in the middle seat! Smooth flight!"
Cons: "Waiting to board"
Pros: "The staff is always super friendly, and with an hour and a half on the plane before we left one stewardess gave me free pringles (that I was going to pay for) because our 2 year old was “hangry”. I appreciate the gesture to make our day a little easier."
Cons: "I didn’t not enjoy sitting on the plane at the gate for an hour and a half. I wish we could or deplaned (or had the option to), with a 2 year old we needed to entertain him that much longer."
Pros: "Flight left on time and arrived early, the staff was warm and friendly, and it was an easy flight."
Cons: "Not really Alaska's fault but delayed at the gate due to lot of extra flights taking off. Would have been nice to wait in terminal rather than on plane."
Pros: "Free stuff. Close to on time"
Pros: "Managed to board quickly and leave early!"
Cons: "Upgraded to an exit seat. Got the leg room, didn't get the shoulder room. Ended up flying the whole time with my shoulders pulled inward and left aching. I'll be avoiding 737's when I can moving forward."
Pros: "Friendly and helpful crew."
Cons: "Seats were a bit uncomfortable and was a bit cramped."
Cons: "A flight was scheduled at the same time from Seattle to both Burbank and Lax. I made a dumb error but would have appreciated some accommodation instead of being charged a $125 change fee."
Pros: "More room in the pay-more section AND free drinks"
Cons: "Having to pay more to sit a few rows ahead of Coach class. Ridiculous! We're going to the same place!"
Pros: "I always fly with Alaska Airlines when I need to go to LA. Fantastic flight attendants and good services."
Cons: "But on my last flight with them, it was delayed for more than an hour and a half, which was longer than the time I flew back to SJC from Burbank. That mixed up my schedule for the whole day."
Pros: "Alaska crew and free refreshment."
Cons: "That you allowed me to choose seats together so I could sit with my daughter and then that all got thrown out the window and we had to sit apart departing and arriving. I bought these seats 5 months in advance on a barely half full plane. It's not right."
Pros: "Quick, easy, clean"
Pros: "Took off on time. landed early, free wi-fi. What more could I want?"
Pros: "The fight attendnts were extremely kind and helpful!"
Pros: "Seriously just above my expectation to the point of being pleasant."
Cons: "The mountain of children that boarded. Can't fault an airline for that!"
Pros: "The staff were great and helpful."
Cons: "I am a small woman but your seats are getting smaller and leg room is less. This leads me to believe that the "people" actually running this airline have little interest for those of us who have to travel in coach? Making money is the most important thing to these people who will always travel in private jets or first class. Congratulations to all. You are winning. Joanne Lewis email@example.com 206-550-0748"
Pros: "Crew was nice and courteous."
Cons: "Boarding method."
Pros: "I liked the cheese platter."
Cons: "Unable to connect to the internet. Flight was delayed. No legroom."
Cons: "Crew was trying to be funny but it fell a little flat. Seats were small and cramped, no place for luggage overhead. Poor selection of beverages."
Cons: "Nothing. Everything is superb from the boarding to getting inside the plane. Ground crew staff is amazing"
Pros: "The flight arrived early. The crew are pleasant and helpful. I've always liked Alaska and their NW partners ... not at all like the experiences that have been in social media of late."
Cons: ""If you can't say anything nice, don't say anything at all." The airline would never be our destination, but Alaska is a very good way to get there."
Pros: "Arrived ahead of schedule. Great flight attendants."
Cons: "Not full capacity"
Pros: "Friendly personnel, seating not so cramped"
Pros: "The flight attendants were very helpful and the seats were moderately comfortable."
Pros: "all was great"
Pros: "Comfort, space"
Cons: "Delayed flight, which would have been okay, except the staff made it sound like we would still land on time and we didn't. I would rather the message be consistent rather than confuse passengers about landing time."
Pros: "The service was great. Smooth take-off and landing. Comfortable and spacious seating."
Pros: "Flights were on time"
Cons: "It was a long trip!!"
Pros: "Crew was helpful and friendly."
Pros: "Everything was fine on this flight. I did not have any food or in flight entertainment so I did not rate those areas."
Cons: "Everything was great on this flight. However, on my way down to Burbank I had a 3 hour flight delay for a 50 minute flight from SaJose to Burbank. It nearly caused me to miss my shuttle from Burbank to Anaheim. Still not very happy about that."
Pros: "I liked the airplane itself, especially the roominess of the underseat storage place and the cleanliness of the cabin."
Cons: "Couldn't figure out who to talk to about the baggage delay."
Pros: "The service on Alaska is excellent. I wish all my flights could be on Alaska!"
Cons: "Internet wasn't working. But, waddya gonna do? Probably not their fault."
Pros: "I was asking for a beverage and the flight attendant scolded me for me voice?! Very embarrassing."
Cons: "Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space"
Pros: "The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them."
Cons: "The flight was too warm."
Pros: "Crew was nice the flight was smooth and comfortable seats."
Cons: "The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful."
Cons: "Food service Leg room"
Pros: "You're kidding!!!"
Cons: "Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!"
Cons: "Left A bag behind in NY"
Pros: "Nice crew. Stable flight."
Cons: "No gluten free snack options."
Pros: "top notch KLM are the best"
Pros: "Flight was very late- about 45 minutes because of some problem with the "paperwork" they said. It was a beautiful day and the crew was ready to go, but we all sat for a long time before being allowed to leave Madison. It's especially bad when we've all made ourselves arrive at 5am for a 6am flight"
Cons: "on time departure"
Pros: "The crew was amazing, the seats were medium on the comfort range."
Cons: "More comfortable seats and more leg room!"
Pros: "The crew work well together."
Cons: "The boarding process was very inconsistent."
Pros: "Large 9" screen for movies, games, etc. Sat in emergency exit row and there was lots of extra space."
Cons: "Seats were slightly larger than older planes, but the back has an uncomfortable curve to it."
Pros: "36 minute flight.."
Cons: "Not really much you can do"
Pros: "The flight was solid and they provided a consistent experience"
Cons: "Not applicable"
Cons: "Didn’t make the flight due to delay and late arrival! No help getting seats on a later flight or next morning."
Pros: "Delta personnel at DTW knew they were overwhelmed and did everything they could to mitigate the problems."
Cons: "Delta should have had more than 3 staff on to check in 300 people."
Pros: "Overall, the flight was great but the crew was so nice. We would love for the chairs to be more comfortable to support sleep on these long flights."
Pros: "Arrived ahead of time"
Pros: "Food Getting moved to the exit row for the extra leg room"
Cons: "Didn’t like having to wait so long to book my seat and ended up on the back row the worst seats on the plane"
Pros: "No problems"
Cons: "Takes so long to board plane"
Pros: "I will say that this has been the best flight my husband and I have ever had. The crew members were very nice and helpful. This has been the smoothest flight we have ever had as well."
Pros: "17 minutes late, arrived 5 minutes early. Crew Friendly. If you agree ALL airlines screw you ( and they do) Delta is about as good as you can get."
Pros: "Awesome customer service"
Cons: "No complaints"
Pros: "Got upgraded to comfort class it was comfy"
Pros: "Wow! One of the passengers on the plane looked exactly like Anne Coulter!!!"
Cons: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"
Cons: "Flight delayed 2 hrs"
Pros: "This trip into Merida was amazing from start to finish. Something was lost in translation with my handicap assistance in Atlanta, but the trip was lovely nonetheless."
Pros: "Got exit seats with extra leg room at no charge . Flight was quick and crew was very accomadating and friendly. Very good at providing updates and delays"
Pros: "Easy to board."
Cons: "Delayed due to weather."
Pros: "That i survived"
Cons: "Cramped no entertainment cofée was nasty"
Pros: "Not much to like."
Cons: "our connecting flight was delayed 12 hours. The person who checked us in for the flight to Idaho falls checked our baggage for our return flight home, which was an entire week later. So our baggage got sent back to our starting destination and not Idaho falls"
Pros: "Friendly crew with modern plane"
Cons: "Why am I paying for first class for just snacks I can buy in an airport shop?"
Pros: "Friendliness, spirit, organization of crew."
Cons: "The obvious- no leg room, no food"
Pros: "Crew very nice"
Pros: "LGA caused massive delays due to construction."
Cons: "Nice airplane with good seats and legroom"
Pros: "None of it!! Poor selection"
Cons: "All of it. Again poor selection"
Pros: "Thomas our steward was excellent."
Pros: "The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive."
Cons: "I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job."
Cons: "Rough flight and landing."
Pros: "We arrived in Las Vegas"
Cons: "Even in first class, it appeared to me that the legroom has been decreased."
Cons: "Agents at the ticketing countet were the rudest i have ever encountered in my years of flying. Had a problem and when i asked for their assistance was given the Delta 800 number and told to call and they walked off. When i called it was a 2 hour wait for an agent. Thank goodness for their app as i was able to.change my flight with the My Delta app. Also they had overbooked the flight and rather than giving assurance to people just told us to wait and "line up orderly"."
Pros: "Seated my husband I together (finally) at very back of plane next to window (not our preference)."
Cons: "My husband and I although booked together were seated in middle seats 9 rows apart. We atrempted to change our seats online at KLM (not possible), online at Delta (didn't recognize our KLM purchased flight), in person at KLM counter in SVG, in person with THE Delta rep at the check-in gate in AMS...no one could help us due to different systems used for seating for each company that the other one doesn't have access to. Flights booked by one company and operated by another seem common enough that this system needs to be improved. - Silver KLM travelers Also WAY too hot on plane."
Pros: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Cons: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."
Pros: "Drinks were passed out twice while everyone was waiting due to flight delay. There was one flight attendant that was awesome. I had asked for coffee due to migraine. I was stuck in the last row, back of the plane & had seen other people with coffee. The flight attendant told me no, I would have to wait for 3 more hours for coffee at breakfast. A smiling face showed up within minutes & asked if I wanted coffee. She told me that when she hears someone else say "no" that she thinks it should always be "yes". She was the African American flight attendant (wish I would have got her name). She brought me coffee, offered tylenol & checked in on me again later."
Cons: "Food wasn't very good. Most of the service was fair at best, crew, no smiles, looked irritable. Our flight had been delayed about 4-5 hrs so passengers & staff grumpy. Poor selections on the movies. No charging stations in the seat. This plane was very noisy so I was really glad to have noise cancelling headphones. Very expensive to select seats as it was bought through a non-Delta site to get the desired connections."
Pros: "Seats in Delta Comfort section were quite nice. Flight attendants were extremely nice, attentive and helpful. The sandwich I purchased was tasty and a pretty good value for airline/airport food."
Cons: "Need more space"
Pros: "Great crew, very efficient"
Cons: "AA needs to standardize their WiFi. Sometimes it is boingo, GoGo, or Panasonic or something other. Each has a different way of logging in. It is way too complicated. Sometimes you can watch on the iPad in a browser, other times you need a flash player or the AA app. Have a common way of at least accessing the internet, otherwise it can take 10 minutes to log in if switching from a GoGo yo Panasonic service. It is just too difficult and buggy. I am glad I don’t actually pay for the internet."
Pros: "Ease of boarding."
Cons: "Flight got in late and I was unable to make my connecting flight."
Cons: "Truth is they practice in like cattle. I ended up sitting next to a ginormous woman. It was a very uncomfortable flight from DC to Charleston. Come on American you're better than that quit using such small planes!"
Pros: "Flight was fast and professional."
Cons: "No reason to delay a 55 minute flight to make it over 4 hours just for rain. Absolutely ridiculous and I will be calling and complaining to be compensated for my time."
Pros: "everything was good"
Cons: "I’m not sure"
Pros: "Crew was great! Flight was smooth and on time!"
Cons: "Air conditioning!!!"
Pros: "Nice quick flight."
Cons: "Plane was really small. So we’re the seats."
Pros: "This seats on this flight were very comfortable."
Cons: "Delayed boarding due to mechanical issue with a lens on one of the plane's exterior lights."
Cons: "This was a terrible flight. Had a connection that was delayed several times and eventually cancelled without explanation. I was traveling for my best friend's wedding and they did not work with me to try to get me on the next flight. I had to book another flight from another airline."
Cons: "Thank you"
Cons: "Everything was cancelled or delayed, missed connection are very common."
Pros: "yes thank you"
Cons: "all vary good"
Cons: "There was crowding at the gate.. the staff was rude, sitting on the tarmac over an hour the plane was stuffy and no beverages were offered, no one was knowledgeable regarding if connecting flights would be missed,"
Cons: "Took forever to get the bags"
Cons: "Nothing you could do, it was a maintenance issue."
Cons: "More space for carry on luggage"
Pros: "EAsy boarding"
Pros: "Best leg room last leg."
Cons: "Nothing specific."
Pros: "Everything went smoothly. The flight landed early."
Cons: "Seat back in economy was uncomfortable for a shorter person. The head rest pushed my head so far forward that my back and neck were curved so much it caused upper back pain."
Pros: "Not a challenging process from beginning to end."
Cons: "Aircraft seating was terrible! Seats were way too close together. Seats were uncomfortable. Couldn’t even get an entire soda from the attendant. Made me remember why I dislike flying."
Pros: "Fast all to boarding and everything"
Cons: "No comment"
Pros: "Flt on time & comfortable. Crew outstanding!!"
Pros: "On time departure and arrival."
Cons: "Boarding lounge and plane were hot. No gluten-free options for snacks. At least I’d had a long layover where I could get a decent meal."
Cons: "Departure gate staff forced passengers to check bags, when there were multiple empty overhead bins on the plane at takeoff. This makes no sense."
Pros: "Entertainment System loaded with movies Optional WIFI at cost Aisle seat Air quality / temp control was comfortable Passport control through JFK was straight forward and short for USA citizens"
Cons: "Food: Better to just serve a fresh panini than to go through hassle of heated mystery meal... Seat Assignment: I went to Malpensa airport the night before to assign seat, but there was no American Airlines gate agent nor partner airline that could help me...Even though this was AA199 purchased through British Airways. The B.A. check in said that they couldn't help"
Cons: "Getting canned and moved to a flight that is five hours later"
Cons: "The changed of flight from.BA To American airlines."
Cons: "How a flight attendant was berating a passenger to help her with his bag. She was extremely rude to him and It set the tone for the rest of the flight."
Cons: "They ruined our luggage and grease all over it"
Pros: "Was a little slow in starting leaving too little time to drink my coffee and I was one of the first to be served."
Cons: "Airline valet checked luggage, deplaned us then had us wait as carry-on luggage was handed off one by one"
Cons: "Oh Gina, I would have checked my bag if only you had looked up from your phone for a second!"
Cons: "the AA flight arriving to Charlotte experienced a door malfunction that delayed deplaning by 15 minutes. Not a big deal unless you had a close connection to begin with. Result was a dead sprint to Charleston gate where no attempt to hold the plane for those passengers. Also, a black, middle-aged woman with short hair working the ticket counter had the personality of a piece of cardboard with zero responsiveness. AA should reconsider who it places to interact with the general public."
Pros: "Crew are saving a bad experience"
Cons: "Space are laughable"
Pros: "Crew was excellent."
Cons: "The connection in Chicago was 3 HOURS late with several gate changes. People on the desk were rude and never explained what was wrong. They didn't even announce the gate. change. I got it from Kayak."
Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."
Pros: "convenience of Burbank airport"
Cons: "staff at check-in couldn't get my TSA pre-check printed on my ticket, got picked out to be patted down in regular line"
Cons: "AA gate attendant assigned two of us to the same seat."
Cons: "only food was "cookies" and no variety. Other airlines give at least a choice of the "free" foods."
Cons: "customs in miami is aweful. long waits. its a long maze to get back to the domestic terminal as well."
Pros: "Arrived early"
Cons: "No gate available upon early arrival. Paying extra for aisle seats is ridiculous."
Pros: "Short duration"
Cons: "Didnt have a seat assignment for me. Told me the flight was overbooked... paid long in advance. Disappointing, finally finally found a seat."
Pros: "The flight was good , the crew was excellent ."
Cons: "The food SUCKs!! You should be able to take alittle nap without u waking up feeling like a pretzel . Should be more space between seats to stretch you legs"
Pros: "The flight attendants were curtious, educated, and attentive."
Cons: "Wish the flight would've been more comfortable but we were in a smaller aircraft so I understood. Also boarding was late due to no flight attendant working the stand in Burbank for standbys until takeoff. I think had the flight attendant done so 15-20 minutes before regular boarding time, it would've gone smoother"
Cons: "The flight never happened, so all in all, things we're pretty terrible!"
Pros: "Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end."
Cons: "The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say."
Cons: "It seems flights are always delayed or cancelled out of Chicago. My least favorite airport"
Cons: "Delayed departure; cramped seat; minimal amenities"
Pros: "Quick flight"
Cons: "United flew late and we had to RUN to new gate for connecting flight. Old small jet. No phones could be on. Odd folks drug their dog on board and were asked to put it on the floor. ... oh no! !!!!"
Pros: "Quick boarding"
Cons: "Horrible uncomfortable plane"
Cons: "Would not give us hotel vouchet"
Cons: "They switched my preselected seat, without my permission, and gave it to a flight attendant that was traveling. I dont understand why she couldn't sit one row behind my preferred seat."
Cons: "Had to download the United app to watch in flight movies. Then it didn't even work. The only thing that would play were the trailers."
Pros: "6 HOUR DELAY I THINK THAT SAYS IT ALL"
Pros: "Boarding , good communication"
Cons: "Crying baby + woman behind me non stop talking very loud during flight"
Cons: "Flight was at 0700. Delayed until 0831 then 0900. Then we were taxi-ing for an hour. Didn't depart until a little after 1000."
Cons: "The cabin smelled like an unflushed toilet. That should be enough!!!"
Cons: "Sat in plane on runway for an hour"
Cons: "The Overnight flight I had was EXTREMELY uncomfortable. Too uncomfortable to even sleep at all. The seating is so tight, I could barely move my legs when the seat in front of me was reclined (and I am tiny!) I landed after my connecting flight was already boarded, causing an employee from the airline to announce my name over the intercom on the plane and tell the passengers to "clear a lane for me." I ran with my suitcase over my head, bumping into people and making it to my next gate...where I was told there was ABSOLUTELY NO ROOM for my carry on...which was also, very tiny. I specifically did not want to check my bag because I needed to immediately hop off the plane to make it to work on time. Another customer was VERY upset about having to check his bag and was pulled aside. I finally was told I needed to check my bag at the gate to get on. So i did. As I entered the plane, about half of it was COMPLETELY empty with PLENTY of room. I was floored. About 10 minutes later, the very angry man happily entered with his carry on and stored it easily in the overhead bin. My frustration was at a peak. But I said nothing. When I arrived to Newark, I rushed to baggage claim and guess what? After 30 minutes of waiting, my bag never showed up. I had to check in with information and finally found it. But this caused to me to be late for work. I have usually had a great experience with United. But this experience has changed my mind completely and am very upset."
Pros: "Ease of purchasing ticket online"
Cons: "The $230 change fee for a ticket that cost me $70. No recourse but to lose the money completely."
Pros: "The seamless service from reservation to arrival at destination"
Cons: "Would have appreciated a lower fair"
Pros: "United continues to disappoint. I'm turning in my miles membership. I've tried to be loyal but enough is enough"
Pros: "I arrived two hours early to the airport as specified and arrived to find out my flight was delayed by over four hours. So my daughter and I had to sit in the airport for over six hours."
Pros: "Flight attendant was fine"
Cons: "Was told upon checking in that they did not have s seat for me. United airlines informed me that third party websites do not guarantee seats. You must book directly on united. They over book the flight and several passengers were not allowed on the flight"
Cons: "The flight was cancelled and no reasonable accommodations when I asked about a month ago to cancel and was told non-refundable or additional charges for changes"
Pros: "fast smooth safe trip"
Cons: "They ran out of food, didn't get any snacks, which were pretzels, I would prefer peanuts like in the old days."
Cons: "HORRIBLE CUSTOMER SERVICE FROM UNITED AND THE THIRD PARTY CONSOLIDATOR. Awful. Awful. Awful."
Pros: "Flight was smooth and on board crew was nice and helpful. Flight attendant noticed I came on with a cane and offered to have a wheelchair ride available in the SF airport. Reminding me that it was a large airport. I declined, but she encouraged me to try it and I agreed. She was concerned and very helpful."
Cons: "The plane was a small plane and we had to disembark on the tarmac. There were two attendants with wheelchairs but they didn't have my name so I walked on. The flight attendant called to me and said to wait. One of the attendants came up with a wheelchair and said he would take me. Unfortunately, a steep ramp had to be used to get into the airport building. He asked another worker to help him and all the way up the ramp I had to listen to comments about "good thing they had eaten their Wheaties" and "they were getting a good workout." I know that I am not a small person, but these ongoing comments were rude and insulting. When we got into the gate the attendant told me that he didn't have my name on his list and had to call for permission to take me through the airport. I waited and he came back and said he couldn't take me, but if I could wait someone else could come for me. I had waited enough already and suffered their rude comments, so I said no thanks and walked slowly through the airport. This experience has left me with a bad feeling for the airline and its personnel. I believe their staff could use sensitivity training at the very least!"
Cons: "Had to wait at gate for a while before disembarking."
Cons: "It was terrible. It was ridiculously hot and the plane smelled like pee. It was the worst flight experience my fiancé and I have ever taken. Shameful condition and experience."
Pros: "Friendly crew"
Cons: "I payed for my flight about a month prior and for some reason still did not have a guaranteed seat on the flight and almost got left behind"
Pros: "On way from Boston to SF, Burbank,,and from Burbank to SF, everything, from service, plane comfortability, seating, was excellent. I was really impressed! But they dropped the ball,the last leg of journey."
Cons: "In SF, I paid wheelchair assistant, who left me at Gate 62, and I told him to come get me if gate changed. He never came back, even after hefty tip, and last minute I had to get to Gate 73, almost fainted, I have leukemia. Though I was able to,board first, the plane was older, smaller, and I was out in an E, middle, seat. Horrible experience."
Cons: "No notification that the flight was cancelled until I got to the airport. Not sure then why I share my phone number and email"
Cons: "Both domestic flights got cancelled. I lost the first day of my vacation and had to miss an extra day of work on the way home."
Cons: "Loud girls behind me talking."
Pros: "It was ok."
Cons: "They lost my husbands luggage from Morgantown to Charleston and we sat for about 10 minutes with no gate in Charleston when we landed!"
Cons: "The Gate was changed several times with very poor announcement. Entertainment is N/A on these type of flights."
Pros: "Super sweet flight crew and great entertainment."
Pros: "Loved that it was an empty flight"
Pros: "Boarded on time. Arrived on time. Fast boarding"
Cons: "A little turbulent"
Cons: "Plane too small to support carry-on suitcases, so everyone had to check them gate side and then wait for them right outside plane. All the hassle of carry-on (carry belongings through airport) without the perk (having belongings available during flight)."
Pros: "Crew was able to get most of those delayed onto the incomming flight which was also delayed."
Cons: "The fact that united has no spare planes in case of a delay. Not cool."
Cons: "Tiny seat"
Pros: "I waited for 4 hours on the second left of my flight. That was unpleasant but I appreciate Kayak sending continuous updates"
Cons: "read above"
Cons: "Four hour equipment delay on departure One hour equipment delay in return I never want to fly connecting again but it was the only way to get from Newark to Burbank."
Pros: "I liked that it got me to my destination"
Cons: "No entertainment, really uncomfortable, arm rest don't go up, planes are not cleaned from previous passengers, flight attendants hardly smile and don't interact as much as other airlines, delayed flights every time I fly with United."
Pros: "The flight attendant was super."
Cons: "Nothing really. I would like it if pilots would be more interactive. Tell passengers landmarks and cities/states they pass over. Seems no one does that."
Pros: "Getting to my destination"
Cons: "Almost 3 hours delay on the way there and the same on the way back. It's so unacceptable"
Pros: "That it was short"
Cons: "Boarding a small plane on a cold rainy day by waking along the tarmac out to the plane. umbrellas are wet and wind insures passengers are wet before getting on board. A experience I hope to not relive. Oh drop the Asian "Style" snack and bring back peanuts"
Pros: "Other than all my flights were delayed"
Cons: "Flights delayed"
Cons: "Plane Was delayed For 3 hours. Will never fly United. Alaska is way better"
Pros: "Good, easy"
Cons: "Had an extended overlay because of an overlap booking with our pilot. He was on another plane that wasn't due to come in until two hours later."
Pros: "Everything went smooth and on time"
Cons: "The seats were even smaller than the last flight. The space was very crammed and was too tight and made the flight uncomfortable."
Pros: "Easy and quick trip Very organized"
Pros: "flight was on time and landed on time. smooth flight and informative staff. Direct flight"
Cons: "I cant complain about anything"
Pros: "It was actually on time"
Cons: "No complaints"
Pros: "Spirit is a good deal for the money. I like the wider center aisle. Flight attendants and crew are always great. I have on several occasions arrived early to my destination."
Cons: "I wish you could get a cup of water without having to pay. There's no entertainment but that's not an issue with tablets and technology."
Pros: "Smooth boarding, on time"
Cons: "Charge for beverages"
Pros: "Crew was very friendly"
Pros: "Cheap short"
Cons: "The seats"
Pros: "Inexpensive fare."
Cons: "The flight's departure from CAK was delayed by an hour without any stated reason. We didn't find out why until during the flight to MYR. The flight attendants could at least give the pretense of being happy. Some are downright crusty. The Spirit Airlines website is a mess. I didn't pay ahead of time for a seat reservation and when checking the day before the flight, I was randomly assigned one near the back of the plane. At that time, it was showing that all other seats were reserved. I then added a carry-on piece of luggage and paid for it online. Then when I printed my boarding pass, I was assigned a different seat more near to the front. How was this other seat available when just before the site was showing that all other seats on the plane were reserved. The website is slow and it lacks transparency (honesty)."
Pros: "Good flight very friendly staff"
Pros: "Crew was very nice. Flight was smooth and arrived early!!!"
Cons: "Although I checked in, printed my boarding passes, and paid for checked bags before arriving at the airport, I had to wait in a very long and slow line because all boarding passes were being reissued. I barely had time to get to the gate before the doors were closing. I was told there were computer problems."
Pros: "The courtousy of the staff and ease of booking."
Cons: "The prices and turbulence, which I know is unavoidable."
Pros: "Easy process boarding and on-time flight."
Cons: "Baggage claim took forever. Need to figure out a way to speed up the delivery of bags."
Pros: "Although we had a slight delayed we got there on time"
Cons: "Price of tickets is made up in the price for luggage. Deceptive af, we had no way to plan for that. Ended up paying more luggage than tickets. I'm never using this airline again. Super shady."
Pros: "Great flight and great staff"
Pros: "On time flight and really friendly service along with the best part, low fares !!!"
Cons: "Check in line needs more people to speed that process up"
Pros: "Very friendly. On time. No troubles."
Cons: "I have no complaints."
Pros: "Spirit is a horrible airline that takes advantage of its cust."
Cons: "Spirit charges for everything and even tried to get us to sign up for a credit card while we were on the plane."
Pros: "flight was on time and plane was boarded in a timely manner"
Cons: "a lot of hidden charges on Spirit including outrageous baggage fees ($111 for 2 bags!!!!!) and $3 for a pop on the plane. i won't be flying spirit again"
Pros: "The crew was having so much fun and was so friendly to the patrons, I was genuinely surprised. Thanks Spirit!"
Cons: "This was my first experience with Spirit Airlines. I was due to fly in and out of Myrtle Beach, within 24 hours, direct from Boston, for some meetings. I had a 5:05 am flight and because I travel frequently, I knew at this time of the day, from this terminal in Boston, I could park and be at my gate in under 10 minutes. I arrived at 4:20 am and proceeded to the kiosk at 4:25 am to print my boarding pass. The kiosk said it could not print me one. With no one at the counter, and another passenger also unable to retrieve a boarding pass, we stood at opening of the security lane with not a single person in queue, staring in disbelief at our gate on the other side of the security point, which began to board, and while I was frantically on the phone with customer service, departed without us. At some point three Spirit Airline employees leisurely strode by engrossed in personal conversation. When we inquired how to retrieve our boarding passes, they said "Sorry, the kiosk closes 45 minutes before boarding. Someone will be back at the desk at 8 am." They shrugged their shoulders and walked away. My ticket says "Gates close 15 minutes before boarding" and NOWHERE on their website, boarding passes or itinerary does it say that you cannot obtain a boarding pass within 45 minutes of boarding. Furthermore, when I tried to check in online and "print" my boarding pass (who has a printer these days?), the process was so laborious, requiring me to login and create an account, that I abandoned the process and thought I would just use the kiosk at the airport. How wrong I was! Had I "printed" my boarding pass at home, I would have parked, walked through security, and boarded within 45 minutes, as I frequently do on American, which also flies from this terminal. This is a piecemeal, self-serve airline. Do not expect any customer service; in this unreliable era of air travel, I would not advise using this carrier unless cost is your priority and you are willing to risk the consequences."
Pros: "Fast boarding, friendly crew"
Cons: "confusing check in regarding carry on vs. checking a bag"
Cons: "Lack of legroom"
Cons: "Delayed. Sat on runway. Missed my ride in Myr. Too late for dinner. I paid too much and the baggage fees bring the cost up to a good airline."
Cons: "This flight was cancelled and all of the connections to there for the day."
Pros: "Everyone thing went smoothly and fast."
Cons: "All the added cost: seats, baggage, and snacks."
Pros: "The flight cost was inexpensive. Takeoff and landing on time was a plus."
Cons: "The need to pay for EVERYTHING, bag (55$-yikes!), food (no offered, but need to pay of it if it is), drinks including water! The seating is small and lacks any type of padding. I am small frame (5'5" and 130#) and had difficulty maneuvering."
Pros: "On time and very friendly crew"
Pros: "Choose spirit if you are looking for a cheap flight and don't have any bags."
Cons: "Bag charges are pretty outrageous"
Pros: "My flight didn't crash"
Cons: "The entire thing is a money suck. They rip you off at every chance they can do your flight ends up costing more than it would have if you booked on an actual good airline. Seats don't recline. No leg room. Terrible customer service and unfriendly staff. Stay away"
Pros: "Flight was on-time. Crew was friendly."
Pros: "Organized, polite, clean, seats were room and flight left in time. Pleasant trip. We would fly Spirit again."
Cons: "Didn't know a carton was going to be $57, to expensesive. College visit trip, did not plan/budget for that large of an expense, though I did see when scheduling flight."
Pros: "uneventful flight, just like it should be...point A to point B!"
Pros: "Clean and on time"
Pros: "Crew very pleasant."
Cons: "Late taking off (30+ minutes), way too cramped"
Pros: "Fast flight , nice crew"
Cons: "The flight was delayed by an hour"
Pros: "Only direct flight from LGA to MYR"
Cons: "Paying $90 for a carry-on"
Cons: "They cancelled my flight and didn't tell me until I arrived to check in."
Pros: "Service was great, always on time"
Pros: "The space and comfort of the seats, the crew on the flight."
Cons: "The crew at the gate wouldn't give anyone a straight answer as to why we were delayed for HOURS. I heard 3 or 4 different things throughout the wait time and they were all completely different. We were one of the only airlines that was super delayed that day. The baggage fees are ridiculous. The flight cost should at least include a carry on option. The fact that the carry on cost is higher than the checked bag cost doesn't make sense."
Cons: "Small plane and it smelled bad. Baggage was way overpriced."
Cons: "Have taken this flight twice in 2 weeks, both times the flight was delayed by an hour or more returning home."
Cons: "To start, I booked a hotel room close to the airport and upon my arrival at eight thirty in the evening I explained to the reception that I would need a shuttle at 5.15 in the morning..she then told me the shuttle didn't start till eight , so anyway I get a cab and arrive at 6 and as I approached the counter to get my boarding pass the lady blurted out with joy you're late and we have to rebook you. I said my flight was leaving at 6:30 she responded with a smile and pointed to a sight 45 minute before flight sight in required.. so a200 ticket ended up coating me double and I had to Waite in the airport 5 hours and go to Fort Lauderdale and wait there for another 4 hours.. I will never spend a dime on spirit again.. one bag 50 dollars , greedy,rudeness,just all around uglyou!!"
Pros: "Friendly and polite. Answered all our questions."
Cons: "Even carry ins were not free."
Pros: "NOTHING they have horrible customer service. My fiancé flight was canceled we were meeting at myrtle beach which left me stranded. They would not accommodate him on the earliest flight to myrtle beach or would they accommodate me to move my flight earlier"
Cons: "Everything was HORRIBLE will NEVER FLY SPIRIT AGAIN THEY SHOULD BE CLOSED DOWN"
Cons: "Rediculously high cost for bags. $50 to bring my guitar on the plane. After already paying $55 for checked bag. Kidding me?"
Cons: "Spirit makes you pay for EVERYTHING. We missed our flight going to Myrtle Beach due to miscommunication and no one is concerned about passengers missing their flight. The actually flight is always bumpy and filled with turbulence that on any other flight I have never experienced. Their slogan is "less money, more go" it's should be more money less go... I will never fly spirit again."
Airlines flying from Burbank to South Carolina have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Burbank to South Carolina
Masks required on board, masks provided on flights from Burbank to South Carolina
Social distancing seating
Middle seats unavailable to book on flights from Burbank to South Carolina
Testing for antibodies, testing for symptoms for flights from Burbank to South Carolina
Waiving of change fees. Search flexible flights from Burbank to South Carolina