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Top airline flying from Burkina Faso to California
Scores according to KAYAK customer reviews
Pros: "second time my flight was delayed for no apparent reason"
Pros: "Food service and choice of meals was good. Nice movie and Show selection."
Cons: "The aircraft was dirty the bathroom was not up kept. The boarding process was horrible considering I’ve flown with Turkish Airlines before. The seat was extremely uncomfortable and the passengers were kicking the chair behind me and in front of me the entire time:/ The plane got really cold towards the end of the flight! The crew seemed irritated and we’re talking in the back quite a bit when we needed assistance. I was disappointed with this flight to be honest !"
Pros: "Nothing in particular"
Cons: "The food service was really bad. Not happy with the meal choice."
Pros: "Every thing was ok"
Cons: "boarding the treat you like animals"
Pros: "Crew works very hard to provide good service."
Cons: "Once again, there was a bathroom out of order.... this puts too much use on the others and it showed. Late start again, too."
Pros: "Crew were lovely. I did request a window seat at check in and the clerk said she had done it, however I was stuck in the middle of two people 16J so it was a very uncomfortable flight."
Cons: "Two babies screened the whole way to Los Angeles I was ready to kill them. Babies on long haul flights should be strapped to the wings. it was ridiculous/annoying. No vegetarian option on the flight to LA which would have been nice. However the food is really good and I loved the eggs for breakfast."
Pros: "Everything was good except the food wasn't good"
Cons: "The food wasn't good"
Pros: "Everything. The crew was very accommodating as well as helpful."
Pros: "Good Food, Comfortable Seats & Good Entertainment Options"
Pros: "As before, as far as airline food goes, Turkish has above average meals."
Cons: "This flight was delayed by two hours and there was no representative from Turkish airlines there to answer questions. Again for someone 6'2", this plane had seats a little smaller than usual. On the way out, my knees never hit the seat ahead of me, this time they were constantly up against the back of other seat. Also this flights entertainment controls were terrible, constantly went back to home page while trying to select movie."
Pros: "The Crew was nice to us. Especially on our flight back they had ran out of Chicken, I told the attendant that my boyfriend does not eat meat, and a few minutes later he came back with some chicken."
Cons: "Boarding took extra long, we went through 3 filters of security, which I can understand, but it was very long process."
Pros: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"
Cons: "The only suggestion would be more comfortable seats. Although, when flying for 13 hours any seat will feel uncomfortable. Turkish Airlines did an amazing job providing essentials to make us as comfortable as possible. I would definitely recommend this airline to others."
Pros: "they are good thank you very mush"
Pros: "Great service overall"
Pros: "Good flight with plenty of entertainment and food!b"
Pros: "Food was ok Service in plane was good"
Cons: "My chair would not recline easily. This happened twice now on Turkish airlines No wifi---not good Ticket counter attendant at airport check in should be more customer friendly Large groups and families check in at ticket counter should be different than that of one or two people check in Air hostesses in the plane seems too serious I did not like the screen setup on the tv"
Cons: "The cabin crew were no where to be seen most of the flight at all. Our food trays remained at our seat for far longer than any other flight or airline that I have been on. At the end, people were getting up to go to the flight attendants to give them their trays of food. Overall, the service left alot to be desired."
Pros: "Professional services especially from crews. Boarding/comfort/food/entertainment are good too."
Cons: "It is better that the food has Turkish style."
Pros: "that we got to check in 2 bags"
Cons: "-lost one of my bags"
Pros: "Two really good meals and there were snacks in the back for the time inbetween. The crew was friendly. This was the best flight I've experienced in a few years."
Cons: "Too little leg room. My knees touched the seat in front."
Pros: "Very bad experience i have to think twice before I book airfare now !!"
Cons: "They need to have emergency back up plans for the passengers who is stuck in the airport it must be international law!"
Pros: "Plane seats were comfortable."
Cons: "Got sick from food. Stewardress skipped over me for service."
Pros: "Nice hotel, meals, and transport, plus $$."
Cons: "Had to stay over two nights. Could not make original connection in Istanbul, stayed over at my expense. Flight overbooked, stayed over at Turkish Airlines expense."
Cons: "This is one of the worst airlines I have flown with. I travel internationally frequently, I had used Turkish Airlines on a domestic flight in Turkey back in the 90's. It was a decent experience. So I decided to book my flight to Athens with Turkish Airlines. I bought a nonstop flight from LAX to with one and a half hour layover in Istanbul and then flying to Athens on the same day. I was assigned bulkhead seats on the way over. On the day of the Parcher at the Turkish airline counter in LAX I was informed that my seat assignments were changed. The agent could not/ would not give me a satisfactory answer as to why! During the course of the same conversation I was also informed that my layover Istanbul is not 1 1/2 hours, instead it is seven hours and I will be flying out to Athens The following day. My flight was randomly changed to a later flight without my knowledge! After a long wait at the ticketing counter, the manager switched us back to the original itinerary. Sadly it doesn't end here. The take off was about an hour and a half delayed. This was about exactly the same amount of time I had as layover Istanbul airport. I asked several flight attendants about how will Turkish Airlines will handle this delay as my connection to Athens was in jeopardy. Again not one flight attendant could give me a straight answer. Some said "well hopefully you will make it to the next flight". One said "the pilot we will make up for the lost time". I also noticed that my original bulkhead seat assignments were given to three ladies who were friends of a first class flight attendant! it was really annoying to watch the flight attendant bring them treats from the first class kitchen area. It was clear that our seats were intentionally switched as a special favor. Long story short, upon arrival we were told that the our connecting flight is at gate 501 only to find out there was no plane at the gate!! We never found out what happened to our original connection to Athens, but we ended up waiting an additional 5 1/2 hours in the airport for then next day flight. No explanation given, no accommodations provided, no apologies!"
Pros: "I liked the fact that they gave us two meals and offered drinks three times. I have gone on a different airline that charged for everything and wouldn't even sell water."
Cons: "The main dishes were okay and so were the desserts. For some reason the side dishes were weird and didn't taste as well."
Pros: "We had a connecting flight in Instanbul, Turkey, and a representative met us at our arrival gate from Rome and walked us through security and to our connecting flight to LAX. I thought that was great because we would've been completely lost if we had to do it on our own. Security check in was thorough. We had to go through security screening AGAIN (already did it in Rome and had to throw away our waters purchased in the airport), and two different lines for passport check. My husband had to go through a third security line because he had a carry-on. Boarding was well organized with passengers lining up by their boarding letter - no crowding - and people sitting at the back of the plane boarded first (after 1st class). The flight itself was great. The food was delicious. The orange juice tasted freshly squeezed. They gave us a water bottle, lots of current and blockbuster movies to choose from. They provided pillows, blankets, and earphones at no extra charge. Would definitely fly again."
Cons: "The seats were a little tight. They woke us when it was time to eat. Not sure why they didn't just let us sleep, and then give us our food when we woke up. Not really a big deal since I wanted to stay awake on the flight home, but I may have wanted to sleep."
Pros: "The entire experience was great, good meals, great entertainment system, wifi on board, great attention."
Cons: "The seats are not the most comfortable for such a long flight. My seat would not recline which made the super long flight feel even longer."
Pros: "Many entertainment choices."
Cons: "We were supposed to have 2 aisle seats but that did not happen. Neither of our seats would recline."
Cons: "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"
Cons: "Changed boarding gate 3 times and then put us in a crowded stand up room only 10 minute shuttle to the plane where we then had to climb steep stairs with carry on luggage to enter the 777."
Pros: "Direct flight is good. Dinner was good."
Cons: "Food for dinner was good but lunch was not not great. Crew was very unfriendly to especially Turkish passengers. Short answer for questions and no smile at all especially the ones on our side."
Pros: "Food and crew were excellent, but one of the seats we were in had a fuzzy connection for the audio of the entertainment system."
Cons: "One of the seats we were in had a fuzzy connection for the audio of the entertainment system. There was a 2+ hr delay in an area with no food or restrooms, and the airline did not give any details or statuses, just kept delaying 30 minutes at a time."
Pros: "Service n presentation. On time departure n food auperb."
Cons: "Some entertainment screen not working."
Pros: "Entertainment is great. Food was pretty good, comparatively."
Cons: "Leg room is terrible. I mean, the worst I've ever experienced on a long-haul international flight, terrible. The only saving grace was that the middle seat was empty. Why they got rid of the Comfort Class seats, I have no idea. These seat are just plain awful."
Pros: "Almost every thing was good. The plane and seats were good. The movie selections were good. The crews were v good."
Cons: "For long flight over 13 hours, for main meal, the choice was only between 2 meat-meals. (1) Beef or (2) Chicken I was rather surprised and almost shocked that they did NOT have a option for vegetarian food. For any airline not to have any veg option in their main meal was I thought, fairly inconsiderate. The vegi food can be of any style - Turkish, Chinese or what ever. ."
Cons: "Customer servos default equipment moving you to different seat Change the condition for your pet And they would not do anything to make it better my last time flying with Turkish airline"
Cons: "Too hot inside the aircraft"
Cons: "Very poor English (in the plane and in the IST airport) and very poor organization in the IST ariport"
Pros: "Service is always super nice ! Food is awesome. Snacks are great and I love the fresh squeezed orange juice. (They offer alcoholic beverages for who's interested, as well.) Kids menu is good, too."
Cons: "Seat spacing on a 13 hour flight is just about ok not to freak out ... Luckily one Neighbour was my 4 1/2 year old son and the other a very nice man who kept walking around a lot during the flight... seats felt hard and outdated as well."
Pros: "As usual, crew and food were superb!"
Cons: "Very long waiting before boarding. The flight was late, and the boarding was exhausting."
Cons: "Lost my poor mother wheelchair and didn't help her kind of leaving her for hours in corner"
Pros: "Price and flight schedule Overhead compartment size is good Nice variety of films available"
Cons: "Inadequate leg room Touch screen difficult to control, varied from nonresponsive to overreaponsive Food: inedible "pide", only entree choice was kebab, they ran out of chicken. I was in the middle of the plane. Announcements usually unintelligilbe"
Pros: "The in-flight food and entertainment was excellent. They provide many options for food and drinks. The staff is also very attentive and will not hesitate to help you and provide you with everything that you need."
Cons: "I took a transatlantic flight to the USA and like many economy seats in al airlines, legroom was a problem. However, it was better than American Airlines. The seats in general are comfortable."
Pros: "I usually like Turkish Airlines and they're my carrier of choice. I prefer their planes, food, etc."
Cons: "The temperature in the cabin was freezing. After I asked flight attendant to turn it up, they did and for about half an hour it was fine, but then dropped again -- their blanket didn't even help. Also, maybe it's my imagination, but this time food quality seemed worse then usual."
Pros: "i love every thing about the crew they where all simple easy going people they did their best to make sure the flight and the demands of the passengers are been attained"
Pros: "Onboard service and food"
Cons: "Lack of communication from the captain, considering a 110 minute delay. Business class product is getting old and some of the seat functions were not operational."
Pros: "The staff, the food"
Cons: "The lounge in Istanbul is ridiculously overcrowded. The seats in business class are not comfortable."