Daily cleaning, installation of cabin HEPA filters on flights from Burlington to District of Columbia
|August||Best time to beat the crowds with an average 3% drop in price.|
|February||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$321||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines has waived its change and cancellation fees on flights from Burlington to District of Columbia. Confirm policy on booking site.
|Flights to Washington||1h 40m|
The cheapest ticket to District of Columbia from Burlington found in the last 72 hours was $126 one-way, and $184 round-trip. The most popular route is from Burlington to Washington Reagan-National, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $193.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 975 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 16 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to District of Columbia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to District of Columbia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to District of Columbia with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to District of Columbia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I like having the adjustable head rests."
Cons: "There was no window in the back row of seats, which was claustrophobic. The seat rows are too close together, that it was hard to focus on the movie on the seatback in front of me. My seat didn't recline at all."
Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Cons: "Good stuff."
Pros: "No delays. Easy boarding."
Pros: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."
Pros: "Customer service on the phone."
Cons: "Delays all day on delta. On my way out and on the return flight."
Pros: "Crew did a great job. Pilot was very informative. Great job working with what they have."
Cons: "My feet were absolutely freezing. I sat 4D (and paid for first class tickets but somehow delta didn’t even give me comfort plus for this flight). Plane is tiny. I’m 6’2” 205 lbs and I barely fit in the seat. This is a regional flight (even though it’s 2 hrs) so service is very minimal."
Cons: "Flight was delayed by an hour. No explanation given"
Cons: "It took longer to get from nyc to dc that it did Venice to NYC. Horrible....got home at 2am"
Cons: "The gate was changed but it was not updated to the app. Many of us were waiting in the wrong gate until 10 mins before departure."
Pros: "Emergency exit window seat"
Cons: "Punctuality 7hrs delays over 2 flights is unacceptable Ruined the first day of my trip"
Cons: "Seats could’ve been assigned ahead of time"
Pros: "We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day"
Cons: "Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant."
Pros: "The crew onboard was very good."
Cons: "My 4 year old daughter and I were not seated together and I was told that a 4year old could not sit alone yet Delta refused to move anyone. Instead I had to get on board and beg someone to please wait h seats with us."
Pros: "The service, free entertainment."
Pros: "Early boarding for Seniors"
Cons: "Limited food"
Pros: "The efficiency of having my boarding pass on my phone (Apple Wallet). The Kayak and Delta apps streamlined perfectly and I was able to check in and pay for luggage through Kayak! I just need to do better at checking my phone due to both apps sending me updates about flight delays and luggage locations"
Cons: "Lack of space from being confined to the middle seat but the passengers next to me were nice and the plane ride was over before I realized it."
Cons: "There was no rhyme nor reason for who boarded first"
Pros: "Great service by gate operators."
Cons: "TSA process"
Pros: "Staff tried to be helpful"
Cons: "Silly series of events. Maintenance problem before flight left previous city, got to us and we boarded only to deplane for more repairs. Ended up with another plane, five hours later. For a 44 min flight. Would’ve been easier to drive!"
Cons: "There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me."
Cons: "Disgusting smell to urine and else. It was a two-hour bad experience"
Pros: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"
Cons: "Delayed, gate agent trying to rebook not super helpful"
Cons: "Being late"
Cons: "Flight attendant took my complimentary new order but then forgot to bring me the food."
Pros: "1. Smooth flight itself and informed by captain well on expected time of arrival with frequent updates"
Cons: "1. I already had a tight connection and let the flight attendant know that I was concerned due to the delay. She seemed very laissez faire and there was no information about the connections gate overhead or when I got off the plane. I think that if the flight is delayed, the airline should let passengers know where the close connection gate assignments are to save them time (my flight landed ten minutes after my connection was boarding). 2. The carry on luggage section was impossibly small so I had to gatecheck my bag and it took five minutes to get my bag back. Given the tight connection, this created additional anxiety."
Pros: "Delta captain was very personable, kept us up to date when a slight delay was necessary."
Cons: "It took over 20 minutes to check our bags. Given that we paid $150 to "upgrade" to Economy Comfort for a ONE HOUR flight, it would have been nice if DAL enabled us to check in with Sky Priority."
Pros: "Service of all the flight staff, smooth flight, and early arrival. Staff was very courteous and helpful"
Cons: "Nothing really. It was an uneventful flight with good service"
Cons: "no access to sky club"
Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."
Pros: "On time"
Cons: "The poorly staffed bag check at BTV was maddening. We waited in line for what felt like 15 or more minutes. Boarding was also badly managed and took 20 minutes or so. There was no jetway so passengers had to walk a distance to the plane. The attendants all seemed to be having a bad morning. Not terribly friendly."
Pros: "left on time - landed early. Gate checked my luggage for me."
Pros: "Friendly crew"
Cons: "The cost of the ticket"
Pros: "As the flight was over two hours late and a runway at JFK was shut down I opted for a full refund from Delta as I would have been at my destination less than 24 hours. Kayak & Delta was good keeping me informed of changes including the 5 gate changes"
Cons: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."
Pros: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Cons: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."
Pros: "On time...great service!"
Cons: "Seats were a bit narrow."
Cons: "Too many boarding calls for different levels of service."
Pros: "delayed. equipment failure."
Pros: "Timely departure."
Cons: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"
Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."
Cons: "The 2+ hour delay"
Pros: "plane left on time"
Cons: "seats were too close, luggage was delayed,"
Cons: "The stewards crew was very very very rude. The airplane looked like its going to come apart any minute. We could actually see rust in the wings of the airplane. I think the plane should be retired, for the sake of the flyers!!!!"
Cons: "Landing at Reagan national is generally pretty bad"
Cons: "I went to the airport. I was told a 3hr delay. I only live 10 mins to the airport. So I went back home to only receive a notification that the flight has departed after 45 mins. I am now stuck here since that was the last flight back. The earliest flight available is next day at 12pm which means I am going to miss work and I have been on hold with AA customer service exactly for 3 hrs now and still holding."
Pros: "Very helpful and kind staff. Everything was on time and made for a great travel experience."
Cons: "It apparently was not noticed until the last minute that the plane parked at the designated gate was not the right plane. Just as we were ready to board, had to change gates. the announcement of new gate was not in clear English. Instead of saying 'C' as in Charlie, just C3, which sounded like a D, which would have been a concourse change. Little things, but they add up, when your previous flight was late on arrival."
Cons: "Horrible - Flight was diverted to IAD for no legitimate reason. Rebooked out of DCA with no travel vouchers. Most likely never booking with American Airlines again."
Pros: "Nice modern plane. Even though the flight was delayed, we ended up boarding earlier than expected and arrived pretty close to our original expected arrival time."
Cons: "The crew was nice and everything, but they weren't very good at making announcements on the loudspeaker. You could tell they didn't really know what they were saying or haven't practiced. One lady was trying to make a sales pitch for a new master card and you could tell she was reading and there were long pauses. My sense is that when using the loudspeaker to talk to the entire flight, one should be practiced and know what they're saying and communicate quickly and efficiently. Don't mean to be critical, but it's something that I noticed that could be improved."
Pros: "Crew service"
Cons: "Very cramped seating Delays on both flights"
Pros: "Boarded and took off on time; great crew"
Cons: "Waiting 30 minutes to get off the plane because they couldn't use the gate assigned to them."
Pros: "Shabby Cramped"
Cons: "Cramped Uncomfortable"
Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."
Cons: "Too cold on the plane"
Pros: "The crew was professional and very accommodating."
Cons: "Cramped quarters."
Pros: "Once I made it, they worked to get me on the plane from Chicago quickly."
Cons: "I barely made it for my flight in Chicago and that was with running. They were already boarding the other plane when my plane from Hattiesburg landed. Earlier in the day I had to get them to change my flight from Chicago in Hattiesburg because it wasn't changed for me when the delay had my original flight leaving before I was to land in Chicago. I don't fault them for someone getting sick at the last minute or my inconvenience, but it was still inconvenient."
Pros: "Have not travelled AA in a long time due to my disappointed but today's flight changed my opinion. Was impressed with every thing except that 1 cookie and a cup of water. Not a deterrent though"
Pros: "The flight was fine, no complaints from JFK to DCA, luckily at JFK they gave us priority check-in forms to help us skip a few lines to get through faster for our connecting flight to DCA."
Pros: "Nothing good to say at all about American Airlines. #IHATEAMERICANAIRLINES"
Cons: "We boarde on time, however there was no air conditioning or lighting on. After fully boarding we were told the pilots were going to be an hour delayed coming in! Oh yeah, and the fancy new seats don't have power outlets. #IHateAmericanAirlines"
Pros: "Narrow aisle and seating. Attendant looking at his phone the entire time we were getting ready to take off as well during taxiing and takeoff. Unbelievable!"
Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."
Pros: "I like AA overall, better than United for sure. I've been flying with AA since forever."
Cons: "Flight attendants arrived late, delayed the passengers. No blanket for main cabin when asked, my parents are old and they were really cold. Harsh landing but that's a give for DCA anyway."
Cons: "The flight to NY took too long and I missed the connecting flight to DC. There was no one to help speed up the process through security and customs so I could make my flight instead, I was just rebooked for a flight 4 hours later. I have to drive to Richmond, VA tonight to make work tommorrow. I hate this neglect towards time."
Pros: "Online check in scanning my phone and having my seat already picked out. Informative while on the flight and great spacing. Also like to know that there still is free carry ons allowed."
Cons: "Never enough leg room!"
Pros: "Flight was quick, seamless, on-time, and comfortable. WiFi available. Arrived 10 minutes early. Recommend the shuttle because if you don't get one flight, they'll get you on the next. These days, the shuttle is more dependable than Amtrak."
Cons: "Would appreciate a USB port or an outlet."
Cons: "I wasn't able to fly Alaska Airlines due to storm in Washington DC. My first flight American Airlines from Charlotte to Washington DC was cancelled. The second flight Alaska Airlines from Washington DC to Portland was delayed, but I never flew. I got a direct flight from American Airlines from Charlotte to Portland instead."
Pros: "Crew was good."
Cons: "Boarding is terrible at DCA for commuter flights. You get on a bus packed in like sardines and the stand there for 15 minutes."
Pros: "It's not the person at the gate's fault. She tried to be very informative and kind."
Cons: "The flight was scheduled to leave at 630am. It's currently 945am and I'm still in the airport. Now a new maintenance issue was found. Flying is a first world luxury with first world problems."
Pros: "Everything was fine---smooth flight, no problems until after landing."
Cons: "We waited 45 minutes on the tarmac for a gate before we could deplane."
Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"
Cons: "Delayed flight, moderately friendly crew, moderately comfortable flight, expensive."
Pros: "Everything was fine except it was inexplicably late!"
Cons: "It was over 30mins late for no reason!"
Pros: "Courteous crew, easy experience smooth "get in and get out" process"
Cons: "Flight was late due to weather but that's beyond anyone's control obviously"
Cons: "Bags left behind."
Pros: "The flight was painfully uncomfortable for me, as a tall and not particularly small person. I should have known better than to take the window seat (Orlando to DC was painfully uncomfortable because I just don't fit in those seats). The in-flight service was good, but I was glad when this flight was over."
Cons: "Mentioned above"
Pros: "Crew was very friendly, flight arrived ahead of schedule, planeside check-in for baggage was expedient"
Cons: "The plane departed at least 15 minutes late but the departure time was never updated to indicate the flight was delayed...even when it was ten minutes past the beginning of boarding and the plane had not even arrived yet. Felt like an exercise to improve flight scorecard performance. The flight landed at least fifteen minutes early...but we didn't have a gate..and ended up departing the planeapproximately on time...but planeside checked baggage took almost thirty additional minutes to finally return to the plane full of waiting customers. Felt way too long....and the ground crew didn't seem to appreciate that most people had a connection..."
Pros: "The associates at the terminal, who faced long delays and concerned and frustrated customers were patient and gracious. Following prescribed procedures they made announcements, apologized and provided snacks for the long delay."
Cons: "Having to wait for an extended time in the terminal. Delays turned my 10 hour journey into 24 hours."
Pros: "The PWM airport, ALMOST makes air travel tolerable. Great little airport. Crew was pleasant, Seemed to enjoy their work. That, alone makes a huge difference in an industry that truly doesn't put customer service anywhere NEAR the top of the priority list."
Pros: "The quick boarding and kind flight attendants"
Cons: "Seat wouldn't recline. Somewhat nauseous smell at first."
Pros: "All went well with the exception the crew was late"
Cons: "Crew was late"
Cons: "The check in process took to long. In line more than an hour."
Pros: "Flight was fine."
Cons: "Diverted due to low weather and low fuel. Sat on the tarmac for almost two hours before we could get fuel and be on our way."
Pros: "Ground delay but we still got there in time and I made a close connectionshort flight"
Cons: "Food was bad and crew never ask for food to economy passengers for long hour flight meal plan was not working I felt hungry and ac was too cold for all the time nothing good entertainment movies for different languages and no providing small personal hygiene kits for long flight"
Pros: "Flight crew somehow noticed that we had someone in our party who could use some extra consideration. They pre boarded us as a result! They were also extra considerate during the flight."
Pros: "Very professional. Overall great. WiFi was free. Very fast. Left 3 minutes early and arrived 17 minutes early."
Cons: "Made me reprint my boarding pass. Bad food. No outlets. No in-flight entertainment."
Pros: "Great free Wi-Fi with a variety of movies to watch. Helpful, friendly crew."
Pros: "Excellent for a short flight. Good entertainment and a smooth ride."
Pros: "No flight to charlotte"
Cons: "Read above"
Pros: "Flight was on time and boarding went smoothly."
Cons: "Airline had no gates at destination and made us sit on board for an hour after landing. Should have been protactive and found air stairs to disembark instead of forcing passengers stuck on hot plane."
Cons: "There was no entertainment option available in the plane we flew in."
Pros: "good crew. plane was showing of wear. torn pockets and worn out seats."
Cons: "newer aircraft or refurbished one."
Pros: "The crew was typical, the seat was on the aisle, which I prefer, but kind of in the way and I kept hitting my head."
Cons: "The snacks are not good at all, next time I'll take my own. They should just quit serving them and charging us for them."
Pros: "Flight was ok the first flight from Btv to IAd was not great the plane made a lot of noise during takeoff and landing sounded like the ceiling panels were going too fall off as well as other noises"
Cons: "Lots of noises crew were good . Price of luggage was outrageous"
Pros: "The plane did not crash"
Cons: "Customer service, being nickel and dimed, the staff told me if I don't like it to fly Jet Blue"
Pros: "The boarding was pretty good for this flight, seemed simple enough, everyone was pleasant. And I was near an exit, which offered sufficient leg room."
Cons: "I was disappointed by a few things... 1. The staff didn't much care to be there. They seemed distant and unconcerned, although their words were supportive. I just got off a flight from Seoul to SF, with United (892) and they admittedly stated that they were understaffed (which was completely fine) and their attitudes were much more supportive than that of the following team (486), a flight from SF to IAD. 2. I was surprised, that on a 5hr flight, they only offered a half bag of mixed items and two rounds of beverages. I was sure that they would feed us something. However, if it's not the policy, I get it...but I asked if they had anything I could purchase, the flight attendant points me to the menu pamphlet and says that I could choose from there. I asked for the Chilled Chicken with Slaw and she promptly lets me know that they only have cheeseburgers, a protein box and Cheese. For a person who's lactose intolerant, I was again disappointed by the service--why ask me to go to the menu, if you knew there were only three items you were offering?? So I didn't order anything. 3. The entertainment blows my mind. I've flown with you guys like 8 times this year, and the app still does not work properly, however, before every flight, someone mentions over the intercom to be sure to download the app...but if it doesn't work...why offer it? Also, if there are tvs at the back of every headrest, the least you could offer is a random movie, versus the commercials about how great the app is, or whatever was scrolling along. Lastly, please note, I was trying to figure out a way to make a comment to United...but didn't want to sound TOOO disgruntled. I'm not opposed to flying with UA, absolutely not, but if any of these things are addressed, I definitely feel you will be making a massive improvement on what seems to be an airline that I'd think twice about taking. Feel free to e-mail or call me. I don't mean to sound rude...but having flown other airlines, and knowing that UA has been around for a while, i just hoped the experience would be better."
Pros: "Left on tarmac for 20 minutes prior to takeoff. Late flying into IAD with no guidance from crew or ground crew with very short time to catch next flight. With no info, felt abandoned."
Cons: "Lack of info from United crew."
Pros: "The crew was friendly and helpful. We were always informed of what was going on."
Cons: "Wifi access"
Pros: "I did not like any part of the trap maybe when they offered us some preferences that was included in the fly that's about it"
Cons: "The flight was 3 hours delayed the text message updates said we're not accurate"
Pros: "Willing to drive to Charlottesville. Difficulty finding one way rental"
Pros: "The crew was great."
Cons: "We had a long delay with the cabin so I missed my next flight."
Pros: "Iad to Boston on board attendants"
Cons: "Flight timing excellent"
Cons: "Service,and checking .. most people at ticket counter"
Pros: "seats aren't so cramped."
Cons: "too cold. could have a few blankets on hand.."
Pros: "Good service, quick flight, food/entertainment N/A"
Cons: "Checked my carry on even though there were many open overhead bins and I explained we only had an hour layover in Dulles"
Cons: "No snack or entertainment."
Cons: "need to do pre assigned seating during the purchase of the tickets"
Pros: "finally reached our destination"
Cons: "germany was apparently having a strike. all flights were cancelled. we were made to wait overnight. then sent to frankfurt. then sent to venice. couldnt land there. we landed in bologna italy. then made to wait overnight. then we flew to rome. then we flew to chisinau... finally. what was initially supposed to be 18hr flight. turned into a 5 day trip. i want a refund!"
Cons: "The worst part was the new seats are the smallest ever. I could not sit without my knees jammed into the seat in front of me, and on both legs, Ithe seats were narrow that the people next to me and I were overlapping shoulders - that was a first. Unless its flights in the future are significantly advantageous, United's losing my business. It's not worth saving a few bucks to me to be so uncomfortable."
Pros: "Good service, good movies, fast flight"
Cons: "They could not get the sky way to work AND we had to take the Dulles bus then escalators then train then escalators and still a fair amount of walking and waiting to get to ground transport-- 1 hour from landing!"
Pros: "Crew was solid"
Pros: "Flight was boarded efficiently. Left the gate on time and got in early."
Pros: "United crews use to tell me you couldn't preboard with children but they must have changed that policy because they allowed it this time."
Cons: "They always ask a second time for the boarding pass after the first agent scans it. They should tell you to keep it out if they are going to review it a second time."
Pros: "Everything was fantastic"
Pros: "The crew that helped get everyone booked on another flight did an outstanding job. Too bad we had to sit around for 3 hours to find out that the flight was canceled."
Cons: "Not enough communication as to the flight being canceled. Too long to inform us that it was canceled. We were told that the flight was always on time with the exception of the past few days. We were told that the service was starting to slip."
Pros: "The duration of the flight - no stops"
Cons: "The food was poor, the airplane was an old one"
Pros: "Aircraft was fairly clean and staff was courteous. Good entertainment options"
Cons: "1 hour delay after boarding on time. Rough landing."
Cons: "No snacks offered on the plane"
Pros: "The whole trip was easy and non dreadful"
Cons: "It was late boarding and landing. Our bags were sitting in the rain."
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "sufficient space for luggage overhead"
Cons: "too much chatter among crew, especially during boarding and disembarking rest rooms too small - claustrophobic additional, and roomier rest rooms could help wish announcements could be delivered more slowly, better enunciated, and less slurred; often cannot be understood; one often has to guess the meaning more smiles and friendlier tones and attitude could help having window seat can be very inconvenient when leaving one's seat"
Cons: "No TV"
Pros: "Quick short sweet flight"
Cons: "Boarding late"
Pros: "Got there."
Cons: "Small, cramped seating. Outdoor jetway upon arrival."
Pros: "They boarded is quickly"
Cons: "Plane was delayed on runway for over an hour. When the passenger next to me asked the lead flight attnd about her connecting flight the attnd was extremely rude and of no help. Any ? was answered with "well just look at your united airways app". Then later I asked what gate we were coming in on and her reply was "the capt just said it". I replied saying "sorry I didn't hear it" and again the flight attnd answered "look on your UA app". I don't usually fly UA so I didn't have it. Overall she was short, snarky and rude with ever reasonable question asked. No one was rude to her but her attitude was shocking. I travel quite often and have never seen an antd speak or act this way to passengers. I understand things get stressful, but I def won't be flying UA again if this is the way they allow flight attnds to speak to customers. She way beyond rude and lazy and I hope the girl she was training doesn't pick up those traits either."
Pros: "Airbus is the best commercial way to travel"
Pros: "Fast, friendly, on time"
Cons: "Broken WiFi"
Cons: "Flight cancelled- rebooked then delayed 9 times- sat in airport for 12 hours for a one hour flight!!"
Pros: "Courtesy and smiling faces"
Cons: "I was sitting in the last row facing the economy class, the divided curtain wasn't wide and thick enough to give you some privacy."
Pros: "United made arrangements for me because of the flight delays"
Cons: "The first flight was delayed 4 hours so United got me a taxi to Dulles to catch my next flight. It worked but then that flight was delayed one hour."
Pros: "We were well compensated for a traveling fiasco. Our plane died in Newark. Our new plane wasn't big enough for 12 of us. It was a pretty crummy to spend Easter Sunday at the airport while our entire family celebrated the holiday. I do really appreciate the travel certificates we received for our trouble."
Cons: "As I stated above, we were stuck at the airport for the duration of Easter Sunday. We were supposed to be home by 1:30pm. Kind of a bummer to have wasted the entire holiday; but I guess that's what you get for traveling on holidays."
Pros: "I liked that your beverages are complimentary"
Cons: "1 ply toilet paper is unexeptable"
Cons: "I paid the 25.00 for my small bag which could have easily been a carry on, but I had a purse and small carry bag. I felt that WAY too many folks had backpack and two small carry ones, but by bringing them to the gate - the announcement was made its a full flight so you can check your bag for FREE! Next time, I will not follow the rules and just simply check at gate?? That is message loud and clear from your gate folks."
Pros: "Loved the fact that there was leg room !!"
Cons: "cancelled flight. Broken plane."
Pros: "I got a great deal on a direct flight from STT -IAD... $329.00 !!"
Cons: "The flight was delayed for approximately 30 minutes ."
Cons: "Baggage fees higher than expected and seats don’t recline"
Cons: "The seats are too small and they charge for everything"
Cons: "You have pay for everything except water."
Cons: "The sits, the tray table, the air conditioner,"
Pros: "Process was quick and easy."
Cons: "Very uncomfortable seats, I understand cutting back on service, but nothing for free anymore? No, magazine or map. No audio or video? And next to nothing padding on seats this is pretty poor when you can 't even recline."
Cons: "The flight was delayed due to a "captain switch" but upon arrival of the new captain, he stated he didn't know what the problem was and that he was called from reserve. While we waited during the delay, the Frontier staff openly mocked previous passengers, repeatedly cursed, sat in wheelchairs gossiping, ignored guest requests, and loudly discussed bowel movements. My fiancé wrote two complaints to the airline during our wait - none of which received a response. This airline is unprofessional and I will not fly it again."
Cons: "Long flight, uncomfortable seats, a la carte everything, and prices were high for food and beverage. Vendor booked flight for me, so I did not choose to fly Frontier. Thought I had a direct to San Diego from D.C., turns out, we stopped in Colorado Springs, de boarded, waited an hour or so, then re boarded."
Pros: "Rapid boarding and on-time take off/landing."
Cons: "Hard seats with no recline."
Pros: "Smooth flight, cheap ticket."
Cons: "The gate is literally right next to the baggage area but took nearly an hour to show up."
Pros: "The boarding process was the best part of the experience which isn't saying much."
Cons: "Extra fees for everything. I got a sore neck carrying my "personal bag" so as not to be charged. Not even a snack or beverage!! The worst part are the plastic bucket seats with very little padding and no head rests. I WAS MISERABLE AND UNCOMFORTABLE. The attendants were always explaining to MANY customers that they would have to pay for. Drinks-oh and you can only use a credit card. Cash isn't good enough"
Pros: "I got from point A to point be on early."
Cons: "Chairs don't recline! on a long flight that is uncomfortable. No free snacks, not even water? Airplane wasn't complete clean, saw stuff on the carpet. Crew was compentant, could have been friendlier."
Cons: "Nickled and dimed for everything - I would rather pay for those services up front. Lame!"
Cons: "Miserable chairs. Hard, Can't recline, armrests are small and don't go up, mini trays vertually useless."
Cons: "The ticket cost buys you the option to pay for a seat. To get a seat next to my wife, we paid $17 per seat that didn't recline (that is extra) and the seat themselves are hard plastic with a 2 mm thick pleather cover. Each bag was $45 and they charged for each carry on. Every drink including water was a fee...worst flight I have ever experienced. We paid for another airline on the return leg."
Cons: "Did not once tell me they charge for carry on. They charged me for booking my seat in advance"
Cons: "Extra fee for everything imaginable including the worst seat on the plane. It's just dishonest and gross. Never again."
Cons: "The fact that I am responding to survey for a flight that has not yet taken place..."
Pros: "On time departure."
Cons: "Despite buying a ticket, you have to pay again to pick a seat when you check in."
Cons: "They overbooked the flight. I was the last person to board. The intercom was used for a sales pitch about extra miles on their shitty airline and they charge you for water."
Cons: "not much space, flight attendants were mean"
Cons: "Very uncomfortable seats. My knees hurt entire flight."
Pros: "the Crew was welcoming and the front counter was courteous"
Cons: "I usually have a carry on and a personal item. I had to check two bags while traveling with my two teenagers (carry-on's cost more). After an additional $60 each way, a 3-hour delay on our first flight, and not even a glass of water during the flight, l ended the trip with a headache and a further delay waiting for luggage. I don't mind a budget airline and am ready to fly last-class, but paying even more just to have clothes to wear bottomed-out my budget experience. next time I will pay the extra upfront to travel expediently on my terms."
Cons: "The trays on the back the seats are metal. The kids love to put the up and down making lots of noise. It also shakes the seat they are attached to. The same applies to the arm rest."
Pros: "The price."
Cons: "I have never been in such uncomfortable seats - there's no ability to adjust them at all, they're roughly 3/4 inch rigid foam on plastic, and you are literally pressing up against the person next to you - my back will hurt for a few days even though it was only a 3 1/2 hour flight."
Pros: "Nothing. I did not take the flight. Three other passengers and I were at the ticket counter with no frontier employees to be found. No one materialized. We were offered another flight 7 hours later in the day, on the other side of the country with a layover so long it would have gotten us into DC the next day. One passenger was charged a change fee and got a flight out two days later. Not sure who has the time or patience for this."
Cons: "Everything. Terrible staffing levels, no customer service. So unreliable."
Cons: "Tray tables don't hold a laptop Seats don't recline"
Pros: "I liked everything about the airline and how everyone treated us.. flight attendants a very sweet and helpful.. this was my first time flying frontier and definitely not my last"
Cons: "I liked everything about the airline and flight"
Cons: "Flight delayed twice for a total of 4 hours. Then luggage took 45 minutes to hit the carousel. Additional charges to check a bag, take a carry on, and reserve a seat. To add insult to injury Frontier issued a $50 voucher to be used on a future Frontier flight. Unless there are no other flights available, I will not be flying Frontier."
Cons: "Packed aircraft. Immovable seats. Redeye. Probably not great on any airline. Not dissimilar to a night in the county jail with Frontier. Question on my mind was, "when will this be over?""
Pros: "Ticket agent was very helpful"
Cons: "Everything was fine, no complaints"
Pros: "There wasn't any in flight entertainment and I didn't order food, so that's why my rating is neutral. Our flight back was 30 min early, so that was great."
Cons: "$10 voucher was given out that didn't work. Spent $30 on bag."
Pros: "Flights were least expensive of all the ones at Dulles Airport and they had reasonable flight times. We checked two bags and each carried a personal items, back packs, purse, and briefcase. This was fine for our week long trip to Florida."
Cons: "The seats were a bit uncomfortable, Not much leg room, and the tray table was small."
Pros: "Easy boarding easy check in"
Cons: "Nothing that bad, chairs are maybe a bit thin but not terribly uncomfortable"
Pros: "Boarding and flight were fine."
Cons: "I did not like the extra cost for luggage and having to purchase my seats. It made the flight not affordable. The luggage took a long time to get in Orlando."
Cons: "The seats were uncomfortable. The boarding was late and we arrived late to my destination. The baggage claim took too long. The pricing for bags were too expensive. I will never use frontier again, that's why there prices are so cheap."
Cons: "Crew indifferent and borderline rude: she missed our row when offering food and when reminded she asked right away about what purchase?"
Cons: "No WiFi"
Pros: "Price, flight time"
Pros: "I had to book a flight at last minute so I appreciated the low fares that Frontier offers. I have flown Frontier before and miss the televisions that were once in the seats as well as a legitimate tray."
Cons: "Charging for carry-on luggage and charging for soft drinks and snacks is a bit tacky. To not have proper storage for carry-on because emergency equipment was in the overhead suggests poor layout design of the airplane."
Pros: "Boarding was easy and crew was nice"
Cons: "Very tight accommodations."
Pros: "For a "no frills" flight it all went surprisingly well. I have taken Spirit Airlines and was afraid this was going to be a similar aweful experience. I was surprised how well it went. I am hopeful for my return trip."
Cons: "The seats don't move back., which is fine, however a 1 inch tilt back on all seats shouldn't take up any space if all the seats are back an inch. Seems like they go out of their way to make things uncomfortable."
Pros: "I am handicapped and need a wheelchair to get to the gate. After I arrived at the gate and was ready to pre-board, Frontier sent another attendant to wheel me down the ramp which was fantastic since most times I have to drag and stumble my way down the ramp to board. When the plane arrived at Dulles, there was a wheelchair waiting for me at the door of the plane-a first in many flights. I am grateful for the Frontier staff's consideration and assistance."
Cons: "Having flown Frontier before, I was aware of the baggage charges, so I try to prepare accordingly (pay for all baggage online rather than at the gate). I am a bit perplexed, however, at the seat charge. I am handicapped and must sit in an aisle seat where I can stretch out my leg to some degree. I was told that because I am handicapped I do not have to pay for a special seat, but every time fly Frontier, I have had to pay to get an aisle seat. What do I have to do to get the necessary seating without charge other than sit wherever they place me and chance a circulatory episode?"
Pros: "The flight was quick and easy, the plane was good (nothing special). No food or entertainment but that was ok as it was a short flight. Crew was personable and efficient"
Cons: "It seemed that there was a lack of communication between the flight crew and the check in counter. The ladys at check in said the flight was delayed by two hours but once i got to the gate the board and crew said the flight was on time, so i dont know what that was about."
Pros: "The service from the employees were great. Their attitudes were superior. The flight went with no problems."
Pros: "Cheap priced tickets..."
Cons: "Frontier nickle and dimes you for EVERYTHING. You have to pay for carry on luggage, any drink service, and to choose your seat. The crew even has the gall to hit the passengers up for signing up for a Frontier Credit card.The seats are single piece plastic shells with a covering resembling public bus seats. A flight over 45minutes becomes very painful. The tray table, if you can call it that, is tiny and can barely hold my phone."
Pros: "The crew was pleasant and the plane was clean."
Cons: "I was not aware the flight was ala cart when I bought the ticket. I found out after I bought it and wanted to choose my seat and check a bag. let us know in advance of buying. It changed the price of a round trip from $278 to $390. The seats did not recline at either location that I sat; first in the back, then after spending more money to upgrade for more leg room, the seat still did not recline."
Pros: "On time"
Pros: "Initial price."
Cons: "$40.00 for a carry on!"
Cons: "Flight was delayed"
Airlines flying from Burlington to District of Columbia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Burlington to District of Columbia
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Middle seats unavailable to book on flights from Burlington to District of Columbia
Testing for antibodies, testing for symptoms for flights from Burlington to District of Columbia
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