Cons: "It was a 6 hour flight and I didn’t know only 2 snacks and a water were available on the plane until I got to the airport. Almost everything was still closed at the airport. We were quite hungry and thirsty."
Pros: "Nice staff, decent snacks"
Cons: "Flight from JFK delayed over an hour before boarding and then delayed on the runway for 45+ min"
Pros: "Large legs room between seats and wifi on board! But not available in this flight!"
Cons: "Free wifi should be made available on all flights!"
Cons: "The headphone jack.was worn out, so the audio was sporadic."
Pros: "Crew was pleasant"
Cons: "Entertainment was archaic and inconsistent Information flow lacked timeliness for delays Rebooking system was extremely painfull"
Cons: "Late late late. About 5 hours late for no real reason"
Pros: "The captain was nice, the cabin was clean, and there was more leg room than I am used to having."
Cons: "One of the flight attendants seemed to be in a bit of a mood. The seats weren't the most comfortable."
Pros: "Because of the gov’t shutdown I arrived early fearing the worst of delays and to my delight there was ez pz entry into the airport getting through security was relatively easy and although there is no longer curbside check in it was not crowded few long lines and once I mastered the kiosk .. got my boarding pass and tag for a checked bag .... ez and no long line"
Cons: "I don’t like the fact that Jet Blue has nobody to help with getting your boarding pass and bag tags .. for seniors like myself who sometimes need digital Aylin .. no Personnel to help and if itvwasn’t For a delightful savvy young woman whom I asked for help I’d still be at that kiosk when I travelled Alaska sirlinescthey had people there to assist you"
Pros: "legroom, carry-on bags"
Cons: "Gum all over the seat and flight attendants had no clue what to do about it, handed my daughter wipes to try and clean it herself, offered no apologies or credit. Spent over an hour negotiating for a measly $50 credit afterward. A month ago in a similar situation United folks were vvery apologetic and immediately gave a $150 credit. Disappointed in JetBlue service, and cleaning crew!"
Pros: "Very little"
Cons: "Very unorganized. They called Grioup A, then before that group was 1/2 done they called the next, and then the next. Passengers were crowding in. The check-in people were disorganized"
Cons: "Flight attendant kept overhead spaces open for extra coach passengers."
Cons: "Truth is they practice in like cattle. I ended up sitting next to a ginormous woman. It was a very uncomfortable flight from DC to Charleston. Come on American you're better than that quit using such small planes!"
Pros: "Flight attendant called in sick flight delay for 1.5 hours leaving Tampa, could not make connection and all other flights overbooked until tomorrow."
Cons: "If I did not have a 24 hour delay in arriving!!"
Pros: "After couple or three hours the seat get to be a pain on the tailbone. Also I am 6'2" so already a bit of squeeze. Can't stretch out legs. Was an Airbus 319"
Cons: "Not much other than more room and more cushion in seats. Quick boarding in group 4, friendly crew, the Taco salad was actually pretty good. Watched 2 movies, both still premium on the pay channels."
Pros: "Even on a full flight, there was enough overhead storage"
Cons: "Pretzels were lame"
Pros: "Attentive crew. Traveling with 2 seniors in their 80’s. Thank you."
Cons: "Nothing. Perfect."
Pros: "The crew seemed nice"
Cons: "It is not the airline, I just had screaming kids beside me and behind me for 5 hours"
Cons: "Usual uncomfortable seating. Plane was not pulled into a gate. DCA should be an embarrassing operation for American."
Pros: "The pilot got us to Dallas ahead of schedule which was a big help because I was concerned about making my connecting flight. The stewardess assured me of the process and said not to worry."
Cons: "The food combination was a bit strange and we need a non spicy option. The bibimbop was good because I could control the amount of spice."
Cons: "Mechanical issue caused a 2.5 hour flight delay that made me miss my connection. The hotel selected was unacceptable as it smelled of mold and mildew in the lobby and room. The bed sunk in. I had to return to the airport to get another room"
Cons: "Everything that could go wrong went wrong with this flight"
Cons: "In both flights the in flight entertainment don’t work, you need to pay for a service that is free in other airlines"
Pros: "The flight was delayed so much that we would not make the connection, so United placed us on an American flight coming home more than an hour later. I really got to see how much better the flights are on American:more leg room, free movies. However, United's cookies are much better."
Cons: "The flight was delayed so much that we would not make the connection, so United placed us on an American flight coming home more than an hour later. I really got to see how much better the flights are on American:more leg room, free movies. However, United's cookies are much better."
Pros: "Freebies- free headset, free movies, both dinner and breakfast served , free beer & wine, free bag check. They didn't even try to nickel and dime me."
Cons: "Nothing"
Cons: "We should be able to watch a movies without having to pay for internet or the movie what else are they gonna take away ?"
Pros: "Very few people on flight"
Cons: "Being moved to help balance the flight. ...would be nice to of an extra coke for my obedience"
Pros: "Smooth flight"
Cons: "I almost missed my connecting flight because the immigration lines, the baggage claim wait, then recheck of bag, then through security clearance took over an hour to do."
Cons: "The plane was old, the Premium Economy was a joke (and not worth the extra $150), food was poor and they lost my bags AGAIN. United has lost me as a customer for good."
Cons: "Los asientos están durisimos y nada confortables. Es muy cansado ir ahí y con muy poco espacio."
Cons: "I got late to my next flight !! I loose my flight ."
Pros: "The flight crew was somewhat nice. Also getting of the rough plane with it’s hard seats was the best part. This was our first time flying frontier and more than likely will be our last. Not a good experience!"
Cons: "The fact that the crew did not have the check in open 2 hours prior to our flight, the flight was delayed 1.5 hours, then after we had boarded they made us all deboard the plane and reboard 2 hours later so our flight ended up being 3.5 hours later leaving that it should have!"
Pros: "She was nice about it."
Cons: "Flight attendant asked me to store my full size pillow behind my back upon takeoff and landing. I’m a big guy, so I was to left to sit very awkwardly during these moments to hide my pillow vs just holding it. I’m all for safety but this didn’t not seem to add up to me."
Pros: "I finally got to my destination 3 1/2 hours late."
Cons: "I lost my car rental and had to spend a whole night in the airport."
Pros: "Overall my experience to Orlando and from Long Island was great the crew member were funny and welcoming. They acted professionally and were very friendly. The flight was great since we arrived one hour before our normal time. The economy seats don’t recline it I found it comfortable for our flight. I had the same experience from Orlando back to Long Island."
Cons: "No Wifi or screen that tells you where you are and arrival info."
Cons: "Never got on the flight because the first flight was cancelled"
Pros: "The cost (initially), direct flight, staff was friendly"
Cons: "The fees for everything, the seats were pretty much metal chairs and really uncomfortable, no entertainment options and very cramped"
Pros: "Crew was nice."
Cons: "My flight to Orlando was delayed an hour because the computer needed to be rebooted. My flight back to Phoenix was delayed an hour and a half, then when we landed we had to wait 15 minutes for a gate."
Pros: "Nothing positive"
Cons: "I wasn't allowed to board because they closed the flight. I didn't realize you have to pay an additional fee to get your seat assignement to even get on the flight. I've been delayed a full 24hrs. That on top of $40 fee to have my carry on. At this point, my $175 plane ticket has ballooned to almost $245 which is more expensive than other flights where they treat you like a human being. F this company."
Pros: "I'm glad the boarding process is typically quick to stay on schedule."
Cons: "There should be a message when booking through travel sites about having to pay additionally for your seat and even carry-on baggage at the time of check-in. This never used to be policy for Frontier and I was shocked to pay $68 from Columbus to Denver and then $58 on the way back just for my carry-on and seat. I also had two unattended toddlers behind me on the way home which were disturbing the entire flight. Their mother chose to sit across the aisle for some reason and they were literally screaming the entire way. Perhaps an adult or parental guardian should be required to sit with children under the age of 6? Come on."
Pros: "Was looking for a last minute flight and this worked out well. Did have to pay for my carry-on which was frustrating, but the the price was great for a last minute flight, as in the day before I needed to fly. Was a short flight so I didn't pay for food. Timely, good service and easy. Really like to online check-in and the app. Really saves a lot of time."
I was traveling with my daughter. I was able to check myself in online with no problem but was unable to check her in online and get boarding pass. After numerous phone calls with Kayak reps we went to bed not knowing if she even had a ticket. We went to airport super early just in case there was a problem and we were able to check her in and get boarding pass. unfortunately we didnt get to sit together im sure because of the different check in times. Then just to finish my experience off i was in the middle seat in between two very large passengers. We couldnt even put the armrests down. The good.....flight landed 30 minutes sooner than expected
Pros: "Better than expected on all fronts except in CA they charge you 10 bucks to print your boarding pass at the counter vs the kiosk, which is free."
Cons: "I usually fly frontier, but with a toddler it was much better on Spirit. More room, the flight was on time if not early, and the staff were friendly and competent. I will fly them in the future"
Cons: "Charge for a seat, baggage including carry-on and a bag of pretzels is 4 dollars. Don’t fall for the cheap tickets"
Pros: "I liked that the seat assigned to me was in the front of the airplane. Also, the flight attendants were very nice."
Cons: "I didn’t like that I had to pay for a carry-on I order to have my luggage with me. Also, I didn’t like I couldn’t recline my seat and there was very little leg room for me— I’m 5’7”, 140 lbs and usually do not have an issue with space. The wait time for departure was also lengthy (perhaps we were boarding was earlier to accommodate those checking in at the airport). Perhaps this could be remedied by more collaboration with the airline and the airport itself (?)"
Pros: "Pretty smooth fight"
Cons: "No complimentary snacks or drinks, plane was very loud during landing, boarding was late"
Pros: "Nothing fees"
Cons: "Fees for everything, overcrowding, in human Seating and less than professional staff. Always thought the the price of the ticket included a seat and upgrading was optional Never ever again"
Pros: "It was ok just had a long delay to get off the plane at Fort Lauderdale"
Pros: "I didn't get on the flight."
Cons: "I did not receive an email or text so that I could get a boarding pass. Spirit's site would not let me check in. It said it didn't recognize my password. I reset the PW,but no email arrived. So, I called Spirit. There was no option to check-in. I finally got a human, who said they could NOT check me in. I arrived at the airport 50min before the flight. After waiting in the kiosk line, it didn't recognize my Confirmation#. After using my name, I was able to get a print out, but it said too late!! 40min before take off and I did not get to board."
Pros: "It was a smooth flight"
Cons: "My flight was suppose to leave at 4:15 got delayed until 5:15 but didn't take off until 6pm The luggage prices...Being charged for a carry on!!"
Pros: "What I liked about Spirit Airlines is from checking through the pre-check and boarding all went very smoothly"
Cons: "The seats are a little too close together they do not recline and there are not any monitors on the back of the seats to watch shows or flight path or movies or cartoons on the flights I was on . But overall I liked it the flight went well"