Daily cleaning, installation of cabin HEPA filters on flights from Burlington to Iowa
|July||Best time to beat the crowds with an average 6% drop in price.|
|November||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$490||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 14m
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 957 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 14 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Iowa.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Iowa is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Iowa with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Iowa up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Amazing crew"
Pros: "Crew was awesome! Service was quick!"
Cons: "One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again.."
Cons: "Delayed 4 hours on tarmack"
Pros: "As always the Delta crew was super friendly and helpful and made the trip very enjoyable."
Cons: "Everything was perfect"
Cons: "Flight was delayed"
Pros: "Crew and all folks. I had not flown Delta for a while. Based on this flight, I’ll put Delta as a first option in future plans."
Pros: "I liked that is was a short flight"
Cons: "Plan was old. Seats not comfortable. Plane not clean. Flight attendants not attentive. A lady stored her carry-on on the floor in front of her and she was in the emergency row! Attendant walked by before takeoff and said nothing! Really?!"
Cons: "Work on those delays"
Pros: "comfort plus really makes a difference"
Cons: "include at least 1 checked back with comfort plus or some kind of discount."
Pros: "The crew was so nice especially the man who came to thank me for keeping my body out of the way of those who were serving and those using the bathroom. My husband an I were in the last row. He offered me a free drink, which I didn’t accept but I felt so good."
Pros: "The crew was really nice! They were very energetic!"
Cons: "I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues."
Pros: "Crew did a great job. Pilot was very informative. Great job working with what they have."
Cons: "My feet were absolutely freezing. I sat 4D (and paid for first class tickets but somehow delta didn’t even give me comfort plus for this flight). Plane is tiny. I’m 6’2” 205 lbs and I barely fit in the seat. This is a regional flight (even though it’s 2 hrs) so service is very minimal."
Pros: "The seats were ok."
Cons: "The flight was delayed over 3 hours so I missed my connection in Chicago to Seattle. I’m now stick in Chicago overnight and have to be on a 6 am flight tomorrow. The Delta staff at LaGuaurdia was extremely rude and not helpful at all. Hate Delta......"
Cons: "The gate was changed but it was not updated to the app. Many of us were waiting in the wrong gate until 10 mins before departure."
Pros: "Emergency exit window seat"
Cons: "Punctuality 7hrs delays over 2 flights is unacceptable Ruined the first day of my trip"
Cons: "My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole"
Pros: "Myself and my wife were rebooked and arrived home the same day. Albeit 7 hours late."
Cons: "Flight left gate on time, yet departed 1 hr late because deicing took almost 1 hour. There was only one truck working."
Pros: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Cons: "The small bathrooms"
Pros: "Boarding was quick and efficient."
Cons: "- Paid EXTRA for an emergency exit row and it felt like I was sitting on a hard wooden box the entire flight. - Food was awful/barely edible. - Plane was old, dingy and dirty. Window shade was broken."
Pros: "Quick and easy."
Pros: "On time. Seat upgraded seat to Delta Comfort plus, courteous flight crew, music before take off and landing."
Cons: "Almost an hour late leaving the gate."
Cons: "Frontier canceled the flight. Delta delayed the flight that I rescheduled. One of the worst traveling experiences I have had in a long time. My day started at 3:30am. I’m just now going to my hotel at 12:40 am"
Pros: "Upgrade to ComfortPlus"
Pros: "Good abording"
Cons: "problems with seating assignment"
Pros: "Large jet, attentive crew, on time."
Pros: "There was a lot of food for this international flight. The seats were fine, just an overbooked plane."
Cons: "No complaints."
Cons: "Delayed, gate agent trying to rebook not super helpful"
Pros: "The plane went where it was supposed to go."
Pros: "1. Smooth flight itself and informed by captain well on expected time of arrival with frequent updates"
Cons: "1. I already had a tight connection and let the flight attendant know that I was concerned due to the delay. She seemed very laissez faire and there was no information about the connections gate overhead or when I got off the plane. I think that if the flight is delayed, the airline should let passengers know where the close connection gate assignments are to save them time (my flight landed ten minutes after my connection was boarding). 2. The carry on luggage section was impossibly small so I had to gatecheck my bag and it took five minutes to get my bag back. Given the tight connection, this created additional anxiety."
Pros: "Flight was on a 787! Great plane"
Cons: "Food was mediocre for an international long haul fight, and was served by a completely indifferent staff! My prearranged seat choices were switched to a no recline rows and rebooking after a unnecessarily missed connection became 7 step comedy of errors ,aside from quality aircraft this felt like a budget operation."
Pros: "The flight was on time and the crew was extremely friendly"
Cons: "Early morning flights .. the People are not aware and awake"
Pros: "On time"
Cons: "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"
Pros: "Not crowded. Short flight."
Pros: "It's Delta, so I got miles."
Cons: "Cramped seats, no food. It's not what you'd expect from Delta. Exit row doesn't help, and forget the bulkhead if you're over 5ft 8in"
Cons: "The poorly staffed bag check at BTV was maddening. We waited in line for what felt like 15 or more minutes. Boarding was also badly managed and took 20 minutes or so. There was no jetway so passengers had to walk a distance to the plane. The attendants all seemed to be having a bad morning. Not terribly friendly."
Pros: "Efficient boarding and helpful flight attendants"
Cons: "I was sitting in a "Delta Comfort+" seat in an exit row. The extra legroom was nice, but the tray table was so far forward I could hardly reach it, and there was no armrest on the window side. The seat covers appeared to be heavily worn, with tears and padding falling out in some places."
Pros: "No fee to get on an earlier flught"
Cons: "When I tried to rebook online this flight was not an option"
Cons: "Some of the video I was watching on my personal screen was low quality. Difficult to hear and kept breaking up/freezing so I would miss important words. At one point I had to rewind it because I had missed something important. Captions were not available for the movie I was watching."
Pros: "The only flight that was a bit better was from Mumbai to Hyderabad."
Cons: "Almost the entire trip, due to the following reasons: 1. The online check in process didn't work at all. The Delta staff at the Boston airport weren't pleasant and courteous at all. 2. Poor coordination between Delta & Jet Airways - the meal preference was selected before flight at the Jet Airways website but the same didn't get registered properly, even though the website confirmed to me that it was all set. This resulted in appropriate food not being available to the customer on the flight from Boston to Amsterdam. The customer had to literally starve on the flight. 3. The pursers and stewards on the flight from Boston to Amsterdam weren't pleasant and courteous at all. For anything they were asked, their responses ."
Cons: "My bag was damaged when I arrived at Orlando."
Pros: "The flight was delayed, and delayed again, and finally delayed to 18 hours after original takeoff time. I was rebooked on a flight for the following after, and that flight has been delayed twice so far. Never again will I fly Delta."
Cons: "That I never made it to my destination"
Pros: "Crew and ground staff were excellent"
Cons: "I hate the CRJ configuration- no business class and coach seats are far too close together, worse than many Asian airbus configurations."
Cons: "No tvs."
Cons: "The 2+ hour delay"
Pros: "Flight left on time and got in early. This allowed us to catch an earlier flight to Seattle."
Cons: "seats were crowded"
Pros: "Attendant was very friendly. Really appreciated her energy"
Cons: "Drink service was not as good as other trips."
Cons: "Smooth flight left on time and arrived on time."
Pros: "Fast boarding"
Cons: "No real headrests on the seats. Not very comfortable."
Pros: "Amazingly helpful and friendly crew."
Cons: "Affordable fares equates to small space."
Pros: "Easy boarding."
Cons: "No usb charger. Flight delayed."
Cons: "Lack of a crew delayed flight 4 + hours."
Pros: "Hours late at both airports and no one offered to give a refund or help with the Uber I’m now going to have to take to get home."
Cons: "Flightleft 2 hours late and then an extra hour waiting at the next gate."
Pros: "19 minute flight wheels up to wheels down!"
Pros: "Quick flight good crew"
Cons: "More entertainment and snack selection"
Pros: "Did good job"
Cons: "Bigger seats in economy"
Pros: "Like clockwork. New plane."
Pros: "Comfortable seat, no middle seat on my side of plane."
Pros: "High level service"
Cons: "Disgusting Food. Extremely uncomfortable seats: unable to recline far enough, my knees on back of seat in front of me, unable to sleep at all the entire trip. This was American Airlines, not British Airways. Cheap headphones kept falling out of line in port. TERRIBLE FLIGHT, Never Again!"
Cons: "Pd for seat upgrade so I could have leg room as I injured piriformis. Gate agent wanted to seat 2 people together so took away my chosen seat. I explained but she lied and said person was in wheelchair. Got on board and took photos of young woman seated - not in wheelchair and was up walking. Agent lied and was nasty. Ruined entire trip as I was not able to move much or stretch my injured leg. Am still in pain as I type this review. Complained to AA. Agent was so nasty! Should not be allowed to work with passengers. Fire her!"
Pros: "It was on time"
Cons: "Delayed on the tarmac"
Pros: "Short duration"
Cons: "My seat mate was coughing quite vigorously when we boarded. Not a single flight attendant asked her if she was ok. She was a very sweet older lady traveling by herself. Also I prefer when the flight deck makes an announcement prior to take off. It is reassuring to hear their voice especially in times of rough air. That did not happen today"
Pros: "Flight attendant was dilligent"
Cons: "No snacks"
Pros: "early flight. Smooth. Good landing. Friendly folks."
Cons: "No WIFI. Sat on Tarmac for 15 minutes upon arrival. No fault of anyone though."
Cons: "I went to the airport. I was told a 3hr delay. I only live 10 mins to the airport. So I went back home to only receive a notification that the flight has departed after 45 mins. I am now stuck here since that was the last flight back. The earliest flight available is next day at 12pm which means I am going to miss work and I have been on hold with AA customer service exactly for 3 hrs now and still holding."
Pros: "I am so glad that there is a direct flight from Des Moi es to Philly. Our flight home arrived a little early and the crew was very responsive and professional."
Cons: "Late , didn't make it on our flight back to Santa Ana"
Pros: "Direct flight, sketchy weather but we arrived pretty close to “on time”"
Cons: "Attendant at the gate forced me to leave my troley hand bag to be checked with the excuse the fly was full and there was not sapce for people on groups 7 and 8 ( seats rear in te plane). I explained her I had personal documents and stuff inside my trolley but she told me I had to take another fly if I refused to checked. Our surprise was that the space above our seats ( row 30) was available and left empty the while fly! It was not fear and discriminated!"
Cons: "They were late because of bad scheduling and the gate agent was rude"
Pros: "I had a family member enter the hospital 5 hours before take off. I got a full refund, even though I didn't have trip insurance."
Pros: "Safe, efficient and pleasant flight. I would fly American again. I appreciate getting a soda and snack included."
Cons: "No movie. I got "spoiled" on flight from Seattle to Phoenix with a movie perk. Was looking forward to another on the 2nd leg of our trip. I thought maybe it was an "American" thing. ... but apparently just got lucky on first leg."
Cons: "Becasue I was in boarding group 8, I was advised to again check my carry-on bag. When I boarded (almost the last person to do so), there was an empty overhead compartment directly across from my seat. I had to wait 30-40 minutes at the carousel to collect this carry-on bag. I could have just gone directly to my car as I had no other checked bags. Very poor service. I will avoid booking with American Airlines in the future."
Pros: "New plane, big TV screens at each chair, got a nice emergency row seat."
Cons: "Ground delayed for two hours, somewhat uncomfortable seat, one of our "emergency row" seats we paid for wasn't actually an emergency row."
Pros: "The planes were comfortable."
Cons: "I didn't get a boarding pass for my third flight."
Pros: "I paid for extra leg room and I got it. The only thing I was in the row right behind first class they require you to put all of your carry-on above even a purse. I had never had that before but I guess that's common practice."
Cons: "Poor snack options"
Pros: "Outstanding crew and pilot dealt with some tough weather issues"
Pros: "American did a good job. DFW concourse was ice cold and the speaker system was terrible could not understand a word she said. Very obvious DFW is outdated and tired airport."
Cons: "Checking one bag took 30 minutes. Very stressful"
Pros: "Everything was great"
Cons: "small plane so tight seating. Outdoor climbing of stairs to board om the tarmac."
Cons: "Why are there no more blankets?!?! Or if there are - they are for First Class only. Ridiculous"
Pros: "The flight overall because we arrived early."
Cons: "The fact that we were on the plane and was not allowed to enjoy the entertainment as I did with my flight to Seattle."
Cons: "Our flight attendant was brusque, not very nice, and couldn't understand her on the announcements"
Pros: "Not crowd, got a exit row seat. Plenty of room"
Pros: "Enjoyed the entertainment."
Cons: "Food - please provide options for your customers since some of us cant eat cheese ravioli."
Pros: "Easy connections"
Cons: "The crew"
Pros: "Quick flight, stewardesses still offered complimentary drinks, a/c worked well."
Pros: "good crew. plane was showing of wear. torn pockets and worn out seats."
Cons: "newer aircraft or refurbished one."
Pros: "Crew was nice"
Cons: "More comfortable and spacious seating, more reasonable priced food for the quality you get"
Cons: "Leave on time"
Cons: "1 out of 2 bags came on a later plane."
Cons: "Our flight was delayed 5 hours and we missed our flight to Lisbon. Had to stay over in Newark for the night and actually arrived 24 hours late. And..........United lost my luggage. That was delayed another 24 hours."
Pros: "The crew was attentive, professional, and courteous"
Cons: "5 hour delay"
Cons: "No room in the seats at all"
Pros: "The crew was typical, the seat was on the aisle, which I prefer, but kind of in the way and I kept hitting my head."
Cons: "The snacks are not good at all, next time I'll take my own. They should just quit serving them and charging us for them."
Pros: "The flight was excellent. My luggage dding"
Cons: "Having my luggage."
Pros: "Gusty winds in CID - the crew handled this quite well. Smooth flight."
Cons: "There was no UAL ground crew to greet us when we arrived on time (11PM) in Cedar Rapids. Poor communication."
Pros: "Flight was ok the first flight from Btv to IAd was not great the plane made a lot of noise during takeoff and landing sounded like the ceiling panels were going too fall off as well as other noises"
Cons: "Lots of noises crew were good . Price of luggage was outrageous"
Pros: "The crew were competent, friendly and helpful. The back of seat entertainment was very good, with a lot of new releases. When the flight was delayed the pilot did come around and speak to passengers, which I appreciated."
Cons: "The flight was delayed and we were not given any information about what was going on."
Cons: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Pros: "The wafer caramel cookies were great but no substitute for an actual breakfast."
Cons: "You have to pay an insane rate for the Wifi. Access to United.com and the United app weren't available so checking on connections was impossible."
Pros: "Same as above"
Cons: "No movie anymore."
Pros: "It was on time and boarding was very efficient. I was seated near the back, but the middle seat was open. I appreciated the additional space. It was a nice perk for having to sit in the rear of the plane."
Pros: "Boarding seemed efficient"
Cons: "In flight entertainment didn't work"
Pros: "The plane did not crash"
Cons: "Customer service, being nickel and dimed, the staff told me if I don't like it to fly Jet Blue"
Cons: "Poor communication and terrible management of bad situations."
Pros: "At least they made an effort and it was finally resolved."
Cons: "Fact that the plane was not checked properly and was about to take off and go back to the gate."
Cons: "I had flown from Honolulu to Denver arriving at 6:30 am this morning having paid $25 for a checked bag. So had to get luggage and turn right around to check-in for Denver to Cedar Rapids and pay another $25 with the same airline because I wasn't able to check all the way through! So I feel I was charged double"
Pros: "OK service, hard landing"
Cons: "Scheduled times were kept"
Cons: "It was delayed a few minutes"
Pros: "Male flight attendant was so genuinely kind to an elderly couple next to me. Female was nice as well. Seat more comfortable than last flight. Flight on time."
Cons: "Cannot connect to wifi. No entertainment. Need stronger signal. No charging spot for electronic device in my seat."
Pros: "Other than being extremely late, business as usual"
Cons: "4 hour delay, missed my dinner event, no compensation, not even a drink."
Pros: "Nothing positive to say about United Airlines"
Cons: "Everything was terrible"
Pros: "I very much enjoyed the male flight attendant in coach. He was fun, attentive and very interacting."
Cons: "I liked all but the seating. Even for coach is too small in my opinion. Pilot flew awesome."
Pros: "Wife is legally blind and asked for help deboarding plane. Flight attendant refused. A passenger in front of her helped her. This is terrible service."
Cons: "Overall horrible experience round trip. Issues with the planes caused delays leaving and caused my flight home to be cancelled. Flew American home. Will never fly Intied again. EVER!"
Cons: "Service,and checking .. most people at ticket counter"
Pros: "The crew on every leg of the flight was very professional. Having one TSA entry point for eight gates at Brulington really slows things down, I realize this has nothing to do with United though."
Cons: "I wish instead of me when I missed my flight due to TSA that United themselves would have tried to get me out on another flight that same day. They assumed I wanted only one stop, when in fact it didn't matter to me so long as I wasn't stuck another overnight. I used Kayak in the terminal to discover a different flight that same day and was lucky to get on as each flight was fully booked."
Cons: "The only negative was that after waiting to taxi (for almost 10 minutes), we received an announcement that it would be a little longer because they realized that the had yet to re-fuel the plane. That was somewhat alarming."
Pros: "Flight left on time and arrived early"
Pros: "Everything was great we just had to sit for mechanical issues. Announcing ETAs is crucial for those of us getting picked up"
Pros: "seats aren't so cramped."
Cons: "too cold. could have a few blankets on hand.."
Pros: "Good service, quick flight, food/entertainment N/A"
Cons: "Checked my carry on even though there were many open overhead bins and I explained we only had an hour layover in Dulles"
Pros: "very nice flight attendant. Very helpful to have my son and I sit together. Gave me a cup of coffee when i asked. very friendly as well."
Pros: "Quick easy no delays"
Pros: "Not much."
Cons: "The whole arrangement going through Air Canada but flying United. I never got confirmation numbers from United at all. I had to call Air Canada to get confirmation codes for United. Getting confirmation codes from Air Canada had no real significance with United. United would not confirm seating. When United finally confirmed seating, the seats were not together. Then United changed the flight three times and never gave updated confirmation codes. The last change came the day before our departure. Then United charged another $138.00 for seats that were assigned and never informed us. I am still trying to get the $138.00 back."
Cons: "No snack or entertainment."
Pros: "The service and that i could sleep"
Cons: "Gates where too far away in Newark"
Pros: "They were on time."
Cons: "The cabin temperature never went below 80 degrees. Seats were very, very small. Especially when seated by a 300 lb person"
Pros: "Flight was boarded efficiently. Left the gate on time and got in early."
Cons: "Every flight flight I have flown is awaiting aircraft or crew"
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "Smooth ride"
Cons: "Could not cross my legs Not enough room for food and diabetes kit Flight information would not load"
Pros: "It was a quick flight"
Cons: "Crowded not a lot of room"
Pros: "the staff was friendly and helpful, boarding was fast"
Cons: "The plane was a bit dirty, crumbs on my seat for the first flight but overall, not bad. There was no entertainment other than their magazine provided, so that is not applicable."
Pros: "Original price but they get you with add ins"
Cons: "Price flights inclusive and quit playing games with people"
Pros: "The crew was good . Flight was efficient ."
Cons: "The extra charges that kept being added on was frustrating ...the one way direct started out at 63$ and ended up being 164$"
Cons: "Flight was delayed several times"
Cons: "Waited too long for bags at baggage claim."
Cons: "The flight was delayed arriving to Burlington and then there was a problem in the baggage area that needed to be fixed. We were delayed over an hour leaving Burlington and then when we arrived in Orlando we sat on the tarmac for over an hour because, according to the crew, no gate was available for us"
Pros: "Yes, the crew was friendly & helpful. The pilot kept us updated throughout the flight."
Cons: "There was no explanation as to why our flight was delayed 2 hours. No plane was in sight for us to board for those 2 hours."
Pros: "3 hours delay"
Cons: "No referment"
Cons: "Seats are beyond uncomfortable, sat in someone's gum, crew was rude, food was horrible and beyond tiny and expired, bathrooms were completely trashed, worst flight so far"
Pros: "The price was cheap, but the cost was great."
Cons: "The very 1st words I heard out of the mouth from the very 1st frontier employee I met was "this is going to be a bad day". When they checked my bag they never said thank you, for us flying with frontier. When boarding, the "bad day" employee treated the customers as if they were cattle. Not one stewardess smile the entire flight. And when I asked to stretch after using the facilities only 1 time during the 4 hour flight, I was told (in a very sarcastic voice) "as long as you don't come into our area!" Followed by a faded whisper of "shiiiiiiit". All this, plus a 3 hour delay. What more could you ask for? Next time, I'll pay a little more for the customer service."
Pros: "Second flight in a row that had been delayed"
Cons: "Flight was uncomfortable"
Pros: "Arrived early"
Pros: "The direct flight ."
Cons: "Waiting in the same line for bag drop off with people that did not use the Kiosk. The restrictions on times to check in and when the last bags could be dropped off. I prefer to arrive early and go through the process before most people arrive. There should be a bag drop off line separate from the general line. The trays on the plane were too small for me to work. The space between the rows was too restricted to open my lap top."
Pros: "Everything ran smooth and the crew was very nice"
Cons: "I didn’t like all food and drink was for purchase"
Pros: "The crew attempted to make the flight better by terribly singing Christmas songs, which only reminded me that I would miss my family Christmas due to late flight."
Cons: "We sat on the tarmac for over an hour. My foot is broken and I was jammed next to window. It was was swollen before we could even take off."
Pros: "The flight went well and the customer service was great."
Cons: "We were 1 hour delayed but luckily I was in no hurry"
Pros: "I feel this airline does an excellent job boarding at the beginning and end of the flight."
Cons: "Bags took a long time to be delivered."
Pros: "Boarding, Flight departed on time, arrived early. These all went very well. Give me a flight the boards smoothly, leaves on time and arrives early all the time and that is the most I could ever hope for while traveling."
Cons: "Food, Entertainment and Comfort are no longer a factor and all airlines stink at these."
Pros: "I'm retired.I'll seriously consider driving. The whole airport/airline industry is in trouble."
Cons: "Very friendly"
Pros: "being on time"
Cons: "had to pay for snacks and pop, etc Free would be nicer."
Pros: "Left on time, arrived early"
Cons: "Long wait for bags"
Cons: "We sat on the tarmac in DSM for an hour!!!"
Cons: "45 dollar for carry on made me feel like I was getting screwed!"
Pros: "Dislike ,"
Cons: "Dirty plane, staff not so compassionate. Crew didn't even clean the plane before the boarding. Flight delayed by 45 minutes."
Cons: "Seats were not comfortable"
Pros: "It was everything I expected from a no frills airline. The plane we were on was newer even in the back of the plane the leg room wasn't bad. I'm 5'9 just for a reference."
Cons: "The only thing that was a problem you can't check in on your ipad. Being on vacation I didn't have a laptop with me or easy access to one. If I didn't check in before getting to the airport I didn't want to pay any extra for my bags than I needed to."
Pros: "It was a direct flight to Phoenix from Des Moines and a good price."
Cons: "The boarding area was moved. No one was at the new gate to tell us we were at the right place. The monitor was not updated also so we would know we were at the right gate. I did not realize that not even a free beverage was provided on this over 3 hour flight. Everything had an extra charge."
Pros: "direct flight"
Cons: "All the EXTRA fees. Will likely fly other airlines moving forward. SUPER NARROW SEATS! No wifi."
Pros: "The price is extremely attractive and Frontier was non stop! Personal carry on item is free and the size was really generous. PLUS they have an excellent credit card rewards program!"
Cons: "I wasn't expecting the seats to not recline at all unless you purchase a stretch seat. I had the assumption they would still recline the typical amount. I don't like that you have to pay for your seat choice after the flight is already paid for."
Pros: "I loved all the room I had, and how polite and expedient the crew were. There was no wasted time."
Cons: "I was sat next to a newborn baby -- and I paid extra for that seat. Felt like that wasn't worth it."
Cons: "WAITED ON TARMAC ON ARRIVAL IN DENVER 1 HOUR AND WAITED 45 MINUTES AT DENVER FOR THE PLANE TO ARRIVE AND 1 HR IN DENVER FOR THE LUGGAGE TO BE LOADED ON THE PLANE...EVEN THOUGH THE LUGGAGE WAS ON THE CARTS SITTING NEXT TO THE PLANE WAITING TO BE LOADED ONTO THE PLANE."
Cons: "Sitting on tarmac for hour and a half with no time of getting off rhe plane os inhumane treatment."
Cons: "Hidden Fees, thankfully we could afford the extra $20/seat. On the first leg of the flight it was 100 degrees in the cabin, and there were NO beverages available at all. We were told there would be a 5 minute wait on the tarmac before unloading...we've been here for 45 minutes with no end in sight."
Cons: "Seats dont move...why do first 3 rows have seats that recline?"
Pros: "Crew was great. Everything went well"
Cons: "Took over 30 minutes to check a bag."
Pros: "I arrived at my destination safely."
Cons: "1. Charged me for baggage, carry on, and seat assignment. Seriously?! 2. Flight was over an hour late. 3. No TSA Pre-Check (I get it EVERY time I fly Delta) I have Silver Medallion status on Delta but when I needed an inexpensive one-way flight to Des Moines, Frontier had a great price so I thought. I bought the ticket but then when checking in for the flight online, the expenses started mounting fast. Delta never charges me for 1 checked bag and I can bring 2 carry-one for free. I never pay for more legroom either. Not the case on Frontier. By the time you nickel and dimed me to death I could have saved time, money, and aggravation by staying on Delta. Thanks for the lesson though. I've flown United, American and Delta almost exclusively over the past 20 years and I have always considered all airlines were basically the same. You proved that theory wrong."
Pros: "Visiting with them"
Cons: "Waiting 3 hours"
Pros: "Great professional service by ALL employees"
Cons: "Only thing that left me questioning was boarding order. I was zone 4 and by that time most passengers were seated. My seat was an A by window and 2 passengers had to get back up for me."
Cons: "Same as above"
Pros: "Flight staff were wonderful about making up time and doing what they could to make things better"
Cons: "Flight was delayed an hour due to traffic control and the airline wouldn't give us an estimation of when we would leave - I understand that it was up to traffic control but having flown I knew it would easily be an extra hour since the last flight hadn't made it to the gate. Once we arrived we learned only four bags made it for the entire flight. Overall it was a cheap flight but you had to pay handsomely for bags and food/beverages"
Pros: "There's was nothing good about this flight"
Pros: "The flight in general was OK."
Cons: "There was a delay in the flight, but there was no one at the gate to tell passengers what was going on.."
Pros: "Crew was nice."
Cons: "Charges were added for checked bag and carry on bag on Frontier Airlines. The airfare rate was not satisfactory once you add on the additional fees for baggage. We changed gates at Denver airport 3 times. Flight #156 was supposed to leave Denver to Des Moines at 445 pm and we boarded the plane at approximately 615 pm and were on the plane on the ground for 2 hours and 15 minutes. That is too long to sit on a plane; there were microburst winds in Denver and then they lost our manifest also. We arrived at our destination in Des Moines about 4 hours later than scheduled. I will not recommend Frontier Airlines to other people."
Pros: "I got to my destination."
Cons: "The flight was delayed an hour without any notification. There were two employees at the gate desk; neither of them communicated any info, even when questioned by multiple passengers. Frontier's site didn't update and the arrivals board at the destination airport displayed incorrect information."
Pros: "Clean plane, fine crew"
Cons: "Flight delayed 50 minutes. 3 gate changes. The last one without text notification"
Cons: "Flight was delayed at the gate and no one made an announcement until after the origiNal departure time had already passed and people began inquiring. Then they just called all zones so the boarding line was a mess."
Pros: "Crew was much more personable and concerned that my luggage would not make it on board because of the late departure from my previous flight."
Cons: "Same no-frills flight."
Cons: "Traveling with a child is trying enough, not to mention a delayed flight too Denver and then on the way back. Poor communication from staff letting the restless passengers know what was going on .... flight attendants were not friendly, didn't even acknowledge our child. The seat back trays were awful and poorly designed."
Cons: "Both flying out and my return flight were inconveniently off schedule. Logistics seems to be a nightmare for you guys. On the way out, we spent about an hour just waiting in the plane after landing, waiting for an open gate. THere were several other Frontier planes waiting on the tarmack as well -all of us stuck in limbo. Flying out, our flight was an hour behind schedule for a seemingly similar problem, the incoming plane had to wait for ever on the tarmack, and by the time they were finally let off the plane, and the plane cleaned and prepped, we were an hour behind. Very frustrating."
Airlines flying from Burlington to Iowa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Burlington to Iowa
Masks required on board, masks provided on flights from Burlington to Iowa
Social distancing seating
Middle seats unavailable to book on flights from Burlington to Iowa
Testing for antibodies, testing for symptoms for flights from Burlington to Iowa
Waiving of change fees. Search flexible flights from Burlington to Iowa