$731 Find Cheap Flights from Burlington to the Philippines - Compare and Save

SAN-NRT was excellent experience with crew helping and assisting in all aspects of comfort. But NRT-BAN was not that comfortable with no blankets and pillows provided and treating it more like premier economy class. This has been the pattern I have observed where JAL uses non-trained crew, uncomfortable seats, restrooms not working, locking up window seats, business class comforts taken away on NRT-BAN route. Overall quality of service goes downhill on NRT-BAN flight. Not sure why?

I had a hard time checking in as my first and middle names lacked a space. The vendor spent a long time fixing it with the JAL. This should not have been a problem. Check in at ohare was good as Regina was very helpful and kind.

I booked with a traveling agency 1 year in advance. The company then changed our flights trying to shorten our stay months out from our departure that would cause us to significantly change our itinerary especially as a part of a larger group who had already purchased events for the trip. Not only will I never use KAYAK or ARANGANT again, I will never fly with American Airlines again. They did their utmost to ruin our first flight to Japan by turning every flight into an arduous ordeal. The flight home took 48 hours riddled with extended delays and multiple layovers. If you want to to ruin your trip use these companies that take your money and then choose the most inconvenient flights so that they can keep the profits for themselves. Worst experience is ever. Just book the flights yourself. The “savings” are not worth the headaches. Just delete the app altogether.

Dreamliner is an excellent aircraft. Great seats in business. Flight attendant Alex had a bored, sullen attitude in serving customers. Difficult to get his attention and very slow to respond to a simple request for water. Spoiled the experience a bit as the AA motto is “we’re here because of you”. Attitude needs some adjustment!

There was a certain guy in American Airlines his name is AAROON who tried to charged me for 246 dollars so I can fly from Dallas to DJT Palm Beach International Airport ; wherein it is not my fault why the flight is delayed so why do I need to pay ? I insisted my rights and told me to contact the company who booked me. But upon taking to Japan Airlines people they said upon checking I don’t have to pay additionally. So please check your people who does so things like this to passengers.

The best part was the staff. They are kind and gracious and made it a good flight.

Staff were friendly and awesome! Some Filipinos are just undisciplined, but not an airline problem.

Same review I wrote for Seattle to Narita, please refer to it. Thank you so much.

They layover in Japan was too long , it took 11 hours.

I hope they never ran out of the menu choice one makes. They often do.

Seats needs to be wirer and food is very poor

Seats are uncomfortable and left me in pain in my tailbone area. I got about one hour of sleep.

Not so good. Crew was not as attentive as they should have been especially if flying business class. Only offered dinner 2 hours after takeoff. My flight attendant seemed overwhelmed. Pushed my help button but no one came. I explained everything on my previous review.

The pilot was late so we didn’t take off til almost 2 hours late.

Excellent service in Polaris class IAD to ZRH. Arrived rested and well fed after the overnight flight.

The aircraft was older, had limited entertainment options and no wifi on board. The flight attendants weren't the friendliest, but they were okay. Overall an okay flight.

It was so uncomfortable for 14 straight hours it was torture

Why does it have to be painful to fly long distances?

Good movies, iffy pay WiFi, food ok- on time though and that was great!

weather on landing! Almost missed next flight but fortunately it was late too.