Pros: "Wifi !!!!"
Cons: "Bigger seats"
Pros: "Tripulación muy atenta"
Pros: "The A330, despite being an old plane, had really good recline."
Cons: "The entertainment was very outdated."
Pros: "Too crowded"
Cons: "One more staff will be better"
Pros: "The service as usual on Qatar is excellent"
Cons: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
Pros: "All crews are helpful especially to parents traveling with young kid."
Cons: "More variety of food would be great"
Pros: "Good Service.Efficient"
Cons: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Pros: "The Crew was amazing. The Seat were the best Selling point fort business class"
Cons: "More space for the arm rest ans legs space"
Cons: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Pros: "Good service/Crew food quality and choice good."
Cons: "Need more choice of British TV Programmes rather than American"
Pros: "Good entertainment."
Cons: "Very cramped seating."
Pros: "Plane was very empty so it allowed us to spread out."
Cons: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Pros: "Went out of their way to be helpful"
Pros: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Cons: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."
Pros: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."
Pros: "Crew were good, food was decent"
Cons: "Equipment/electronics was a bit dated."
Pros: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
Pros: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Cons: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"
Pros: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Cons: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"
Pros: "Individual service, happy and natural looking crew, comfort and company aim."
Pros: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Pros: "everything went smoothly, no delays, boarding was easy and quick"
Pros: "All around great airline. Comfortable for super long flights and completely accommodating."
Pros: "Films Service"
Cons: "Not enough films"
Pros: "Heavenly for an airplane ride!"
Pros: "see above"
Cons: "see above"
Cons: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"
Pros: "Good, drinks, service and entertainment system."
Pros: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Cons: "We have no complaints."
Pros: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"
Pros: "Loved the food and entertainment."
Cons: "Not enough leg room and space between the chair in front."
Pros: "Stopover in Doha fun. The people are so friendly."
Cons: "Crew nice alway take care customer"
Pros: "The flight attendants was nicer on this flight then the US to Doha flight"
Cons: "Seats were not comfortable"
Pros: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
Pros: "Comfortable seat and good service"
Pros: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Cons: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Pros: "Actually I can't even explain everything is good"
Pros: "Nice and spacious aircraft."
Cons: "Some confusion on Hindu meal and vegetarian meals."
Pros: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Pros: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Cons: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Pros: "The staff"
Cons: "I thought the flight was fine :)"
Pros: "Attentive service ready to appease any request very clean toilets"
Cons: "Type of aircraft Films Selections in particular World Group not changed much since April"
Pros: "I will fly Qatar again"
Pros: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Cons: "Seats too close. Person in front was in our lap almost."
Pros: "The entertainment and food was great. The service as well. They are very attentive to any request."
Cons: "When it was time to leave Doha, Qatar there was a massive delay which caused us to be late for any upcoming transfer in BKK. That told me that my would be delivered the next day. I am currently trying to figure out whether they have my bags or not."
Cons: "Good was not good"
Full busy flight. Staff excellent fully attentive. Even spoke to the pilots!😂
Not on time 1:30 minutes delay
Tickets was confirmed from LHR to ORD and even though I paid for business class they were offering me economy class on the next available flight. Never again.
I didn’t have vegetarian food provided , omelet would have sausage in it be cautious
The flight was a transit and I had my boarding pass from the departure. I have talked to the check in person to set me up close to my family seats and ended up with my wife in one seat, 3 years old son in different seat and myself on different seat. very disappointing and overwhelming.
Pros: "Loaded passengers quickly with so many issues at the airport"
Cons: "No thought to seating and how they change and scatter families in different places not too far from each other. Plus seats were confirmed."
Cons: "Veg Biryani instead of pasta plz"
Pros: "They are not as bad as their reputation states"
Cons: "Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight"
Cons: "If there was no bus to the aircraft."
Pros: "The best airlines ever."
Cons: "The ticket price is costly ."
Cons: "Food needs improvement"
Pros: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
Cons: "the bouth"
Pros: "The airplane was clean an good and the crew was nice"
Cons: "The food could be better."
Pros: "Clean airplane and friendly crew"
Cons: "No Problem"
Pros: "All was great since the moment I got into the Airport until arrival into Lebanon... All went through extremely well."
Pros: "Friendly and helpful flight crew Good food Free movies to warch"
Cons: "Boarding, crew, seating, bus gate"
Pros: "Crew were very friendly, aircraft were very comfortable compared to other economic airway companies"
Cons: "Bahrain airport,"
Pros: "Service. Crew - the on board "chef" was particularly attentive."
Cons: "IFE very limited. Take a good book - or two. Old A330, but well maintained."
Pros: "New Dreamliner. Business Class very comfortable. Onboard chef very attentive."
Cons: "IFE very limited, so take a good book!"
Pros: "The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus."
Cons: "The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat."
Pros: "New plane. Quiet flight. Good service."
Cons: "Boarding was too long and a bit chaotic"
Pros: "Everything went fine, no complains!"
Pros: "The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round."
Cons: "Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too."
Cons: "The flight was held back for late arrival of some passengers which resulted in delay in departure"
Pros: "Ease of checking, smooth landing, Gold frequent flyer card special preference"
Cons: "The old aircraft which is almost reached its limits"
Cons: "There was some delay."
Pros: "لم يعجبني شي"
Cons: "اخر مره اسافر علي هذه الشركه"
Cons: "Cupboard in toilet was broken and hanging open. The food was not good"
Pros: "People, culture and peace"
Cons: "Traffic and crowd"
Cons: "The plane is too small I couldn't go to the path room because the floor was busy by the cabin crew because of the food and the drink service also the Bahrain air port is too poor regarding Gulf air agents in Manama, this is my last flight with gulf air and I will not recommend to my friends."
Pros: "In general, good and clean."
Cons: "The Food Choices"
Pros: "Gap between both flights was tight.But very helpful ground crew & flight crew"
Cons: "The journey was too short to give any proper rating"
Pros: "i like the smile of the staff"
Pros: "Nothing at all"
Cons: "Attitude of staff at Gulf Air in Manama is rough and don't extend any assistance. Flights delay is very common.....too bad. Will never ever choose this poor Airline again."
Pros: "Everything went well."
Pros: "Flights were on time."
Cons: "Flight from Muscat to Bahrain was cancelled at the last minute, and I had to call GulfAir to sort it. We had to add another leg to the trip to get to the final location in time. It was a long travel time for a short way to go."
Cons: "Crew was loud not professional."
Pros: "The food and services in Bahrain airport and in plane"
Pros: "كانت رحلة عادية سعرها غال جدا بالمقارنةبالخدمة المقدمة و المسافة و الزمن للرحلة"
Pros: "I really liked the crew treatment, they were polite and we well served by them ."
Cons: "The long queue infront Gulf air check in desk in the airport! People who came early that had to wait for a long time to have their boarding pass! I think increasing the number of employers in that area will be a great idea ."
Pros: "Service in the plane"
Cons: "The crew at the check in were mean... bizarre regulation that don't apply to any other airline. Refuse to give a wheelchair for an elderly claiming she has to book it in advance.. what if the person broke their legs that day??? None sense. And the baggage regulation are just not clear and confusing."
Pros: "More selection where you can pick and choose your tv shows or movies."
Cons: "Entertainment selection was poor. Only have a few selections on board for a 10 hours fight. Need more movies. Food was okay, didn't get to choose what meal to eat."
Pros: "Flight got delay from 1750 boarding to 2025 boarding... gate got moved twice."
Cons: "The flight delays from Manama to Doha and Manama to Manila."
Pros: "Nothing to like, seats are cramped and worn out."
Cons: "No subtitles or closed captioning on movies or TV programs"
Pros: "Boarding on time"
Cons: "No healthy food options"
Cons: "I slept most of flight, boarding was okay."
Pros: "Flight arrived when it should"
Cons: "the seating space is incredibly small, which made the flight uncomfortable"
Pros: "The entertainment kept the kids happy"
Cons: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm"
Pros: "Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing."
Cons: "No inflight entertainment or, if there is, there are no headsets."
Pros: "Movies in the entertainment screen."
Cons: "At the boading, just when we were putting our luggage we were around 5 kg more, in a bad way the turkish lady there asked us to reduce or pay. We reduced the luggage and 2 kg more were left but her and her boss isisted in a rude way to pay or to remove more luggage. We asked her boss to help us in lifting one big bag since we were all girls and couldnt lift it but he refused to help as a gentleman would do and said quick quick put the bag quickly. For sure I wi never chose turkish airline again."
Pros: "Got 3 seats so I could sleep"
Cons: "everything ok"
Pros: "food was ok and ample."
Cons: "window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife"
Cons: "The while tip was so bad"
Pros: "Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up."
Cons: "The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates."
Pros: "entertainment, good movie choices"
Cons: "here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!"
Pros: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Cons: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."
Pros: "Loved all of it. Zero complaints"
Cons: "No comment"
Cons: "the QTY of food not enough. Chiken and fish dise was left too fast."
Cons: "Poor service Not adhering to time Very bad air conditioning"
Cons: "In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about."
Pros: "It was only a short trip from Doha to Muscat to Dubai but it went very well. The flights were on time, the plane was comfortable and the staff were very helpful."
Cons: "My only concern was that unless I caught the 4.00 pm flight I had to wait until the 7.30 pm (4 hour layover) or 9.30 pm (2 hour layover) flights from Doha both of which do not get to Dubai until 3.30 am. I could not catch the 4.00 pm as it was a work day. The flight timings are not good."
Cons: "Immigration at MCT - too many flights at the same time."
Cons: "All ok"
Pros: "Quick boarding and disembarking. Polite crew members."
Cons: "One bathroom was out of order so there were often long waiting times. Nor were the bathroom engagement lights working so it appeared to be vacant when it was occupied. Food and announcements were too frequent for a late night flight - only 2 hours to sleep on a 6 hour overnight flight."
Pros: "Once i got to my seat i was seated by a smelly person and the flight attendant did move me to another seat upon my request."
Cons: "Trying to get on the flight was frustrating because there’s no organization! The thing i did not like was that they made us put the cover to the window up like 30 minutes before landing and the sun was directly in my eyes! I tried to put it down half way and the flight attendant made it a problem."
Pros: "Nice service"
Cons: "Poor amenity kit and not as good as the usual oman Air lie flat seat"
Pros: "Good aircraft from Muscat to Bangkok"
Cons: "The food was really sad"
Cons: "Always delay Food is below standard ( taking in consideration the ticket price) Crew depend on your luck some times a very helpful crew and some times it's almost like they have a personal grudge on you"
Cons: "My return journey was also not accepted and forced to book another ticket at Zurich airport which is unfair Please check with airlines and reimburse my money I will send all details in due course Please call or contact me on top priority."
Pros: "The crew were friendly and helpful."
Cons: "No entertainment and the food was a joke ! The trip wS expensive at 770$ !"
Cons: "The seat wasn’t comfortable"
Cons: "1. Waiting in a closed doors transfer bus w/o AC 15+ min just in front of the plane because it wasn't ready for the passengers. (Unaceptable) 2. Flight attendant unable to pick an organized trashbag politely given to her(unaceptable) ; next time all trash will be left in the seat like all passengers do."
Pros: "The crew was good. snack was ok."
Cons: "The cramped seats, no width or legroom and I'm not that tall. I think they're the most uncomfortable seats I've flown in. for a short flight they're ok, but I wouldn'tt book a long haul flight with them."
Pros: "It's good the service from the start, from check in and from the stewardess .... good flight"
Pros: "Staff trying to think of what we need before they ask for it. Impressive."
Cons: "All was fine"
Pros: "Food good, film selection enjoyable, staff very pleasant - great value for money. We went half-way around the world at 10,000m!!"
Cons: "Just the regular plane things - nothing specially"
Pros: "It is worth it to pay a little more for exit seats. They were very comfortable. The agents at checkin were very helpful. I came with a backpack, a roller bag I often can carry on and another bag to check.The bag allowance was just one to check. They wouldn't let me carry on my roller bag because it was too heavy. They encouraged me first to rearrange the luggage to make the one light enough to carry on, by putting some in the other bag that was being checked, But I explained that bag was already full. So they urged me to get my two bags wrapped together so that there would not be an extra bag charge. The ticket agent also came out to look for me---I hadn't realized they boarded so early---and walked with me to the gate. That was very nice of them. There were snacks and beverages on both flights and friendly stewardesses, and lots of movies to choose from."
Cons: "The second flight I didn't get the exit seats and was a bit cramped, but that was a shorter flight, so it didn't matter much."
Pros: "The price was great. Nothing not to like about my experience."
Cons: "Although they claimed to be affiliated to StarAlliance, they were not able to include my StarAlliance membership number."
Cons: "I didn't make the flight, my travel partner was in an accident and the cancellation fees were more than the tickets. That sucks..."
Pros: "Prompt; good leg room; decent food on each leg of the flight"
Cons: "No complaints"
Pros: "Plane took off an hour late. Confusion among boarding agents at the gate. Old aircraft."
Pros: "The Food quality was good and the flight schedule was on time with great punctuality"
Cons: "While being served the meals - I asked for white wine, on which i was only been given after the round of meals was over.. so which did not serve my convenience as I was expecting it to be having it with my meals."
Pros: "A/C in aircraft was not adequate when aircraft on ground"
Pros: "It was slightly better then walking.."
Cons: "Pretty much evevrything"
Pros: "The flight attendants and crew were amazing! The airline was top notch!"
Cons: "When I finally got thru customs I picked up my bag and it was all wet. Something that smelt like vinegar was spilt on it. Also when my friend who I was traveling with picked up her luggage the plastic was ripped off. That must be some rough handling they have because this was a hard plastic suitcase.. They need to treat the cargo a little less rough."
Cons: "No seats available while waiting to be checked into the gate."
Cons: "We were kept over an hour in the plane waiting for some connecting flight passengers without AC and with a temperature of 40 degrees. We were sweating and we got sick. They could have kept us waiting in the airport instead"
Pros: "Cabin crew is friendly"
Cons: "All the ground stewards are useless, customer service terrible! I tried to change my boarding pass to early flights back to bahrain, they cant do any thing but to tell me to relax and sit down! I missed 2 flights going to bahrain and they let me waited for 13hrs at the airport! Flying time from MCT to BAH only takes 1 1/2 hrs! their ground staff are super lazy for them to assist passenger are so so impossible to do!"
Pros: "Over all this flight was good. I'm not a super picky traveler, but there is one thing I do really appreciate - organized boarding. I'm from The U.S. and the only airline that actually sticks to their boarding zones (or however they organize boarding) is SouthWest. Everyone else calls the boarding zone and then just takes whoever shows up first. What's the point, then?"
Pros: "every thing"
Cons: "I like everything"
Only one option of food, which is fish. It's really unfortunate. How do you want to compete with other airlines when you are so bad Sincerely,,, KHALID ALBASSAM FLIGHT SV 308 Cairo to JEDDAH JULY 4
Flight delayed more than 2 hours
Delayed by over three hours.
Entertainment not working
Pros: "Saudi Airlines"
Cons: "Cairo airport processing"
Pros: "B787 still like new and well maintained."
Cons: "This is a long flight I take often one Saudia. The seats still suck!"
Pros: "Everything was excellent ."
Pros: "Early boarding. On time"
Cons: "Cabin temperature v cold"
Pros: "Boarding counter team"
Cons: "keep flight on time, online check in was not working, Less damage while handling bags"
Pros: "Very nice"
Cons: "Less noise from the baby behind me"
Pros: "The coffee was excellent and the crew was very professional."
Cons: "The boarding was unorganized, the seat was uncomfortable, the flight was delayed 3 times and we almost missed our connecting flight, the luggage did not make it to my destination until hours later."
Pros: "thank you"
Cons: "hi all"
Pros: "On time Cleanliness"
Cons: "Bags took one hour and a half to claim them"
Pros: "Check in was smooth"
Cons: "My profile clearly states vegetarian and I didn’t get it again Food is horrible No in flight entertainment The lady next to me got her meal 20 minutes late Passengers out of control during taxi to gate and crew does nothing"
Cons: "الضغط داخل الكبينة كان مزعج طول الرحلة طعام الافطار اقل جودة مما اعتدت عليه على رحلات السعودية"
Pros: "LOVED the WiFi on board. Awesome."
Cons: "No booze? Wish i would have known that before booking. Probably wouldn’t have chosen this airline. I love having a glass of wine on international flights. It helps me relax. The fact it was 15 hours of dryness, put a damper on the flight. Also, there was a prayer to “allah” that came on the info system, and the plane was chanting. Very uncomfortable. Probably will not fly this airline again."
Pros: "They upgrade me to be J class instead of Y class"
Cons: "Flight depart from Cairo too late I was checking in as J class but my bags arrived too late."
Pros: "I do not recommend anyone to use it."
Cons: "Airlines Airport Employees are unprofessional, rude and untrained. Playing Quran on the Airplane!"
Cons: "Bags lost both ways"
Cons: "Lost my luggage"
Cons: "To summarize. First the transit area is crowded and very small The transit airport is only for Saudi airlines , they have only one lounge which is not supporting any Visa card ( means if your Visa card allow you to enter for free lounge you will not find it case it will be in the main airport which they will not allow you to go their and if you want to enter the only lounge their means you must pay or to be alfursan member ) . Second when we enter the airplane and when we reach the runway the captain announced (We have technical problem and we will go back to the gate to fix it) . We stayed 2 hours plus in the airplane then they said we fix it and we will start our journey now . Third :When I reached cairo airport sound 3:30 am , i didn’t find my only bag :( Not only me , around 15-20 passengers had same issue . We went to the counter and they said it’s usually happens in Saudi airlines in the busy season , I was shocked , then he said wait for the next flight case they put some bags on it , I have no choice except waiting case it’s my only bag and everything is in it . But unfortunately after waiting in the airport till 7:30 am I got nothing , they took my number and they give me document that I have a missed bag and they will contact me within 48 hours to update me . I was planing to travel out of cairo but I couldn’t case they said i need to be in cairo if I want the bag to be delivered fast . So I waited till they call me again around 4-5 pm the delivery company told me that they have my bag , I was surprised that they remove the plastic packing ( which we keep it for safety ) and they said case it’s needed to be removed before entering in the X-ray , more over the delivery company ask me to meet them around the airport and I reached before them ( the funny thing , they reach to me through public transportation) what a careless!!!"
Pros: "Sits are comfortable. Crews are very accommodative. Take off and landing are very smooth. Freebies for kida are awesome. Food are amazing."
Cons: "Flight was delayed. But its fine."
Cons: "Food and seat is bad"
Cons: "There was no wheel chair at Jeddah Air port . The bath rooms were not clean. One of the bags didn't arrive and we been calling Dulles office in IAD Washington DC and we left messages, but there was no respond back"
Pros: "The variety of entertainment selections"
Cons: "Flight delays"
Cons: "Because of your “flight change” i had to miss my flight and oay an extra $100 at cairo international airport to book me the next flight to jeddah, you guys should seriously reimburse me."
Pros: "That there were available seats for me to change when my TV screen wouldn't work"
Cons: "Staff wasn't very helpful when my screen wasn't working. Flight was very choppy n bumpy........,,.."
Pros: "the flight itinerary was good"
Cons: "I wish if you have a comfortable place during the connection"
Cons: "I had requested vegetarian meals on all out flight to and from Egypt on Saudia for my daughter. They had no record of it and were not able to provide it. I don't know if that is a problem with the airline or with Kaya"
Cons: "I was so tired so i slept before the breakfast meale then i wake up after the one hour so i missed it and when i asked the crew for my meal or any food they said no food and brought me one apple . So i had to wait for 8 or 9 hours to have the second meal . Promise will never fly with you again"
Cons: "Everything about this airline is wrong, Food is so bad, service is bad, and the worst of all is the the Jeddah airport is not built for human being it built for animal or slaves, the staff who work there is sooo baaad, worst I've seen in my life, my 3 years old had to sleep on the ground because it was too crowded and no seat available, the bathrooms are filthy, dirty, wet and smells horribly, my 11 years was terrified from this airport."
Pros: "The short transit time"
Cons: "The transit process in both Jeddah and Riyadh should be better organized specially for Elite plus members"
Pros: "Praying Area onboard"
Cons: "However the food was good, only two small meals about 10 hours apart!!!"
Cons: "The checking crew at checking kiosk...didn’t know what they were doing when it came to visa permits or airline employee benefits."
Pros: "Very good service and in time"
Pros: "Spacious seats and food"
Cons: "The take off and landing was so difficult and there were too much pressure. The fly attendants were not very friendly with the kids."
Cons: "There were a lot of mix ups with our visit about our passports"
Pros: "The seat in Y class was comfortable. The boarding started on time."
Cons: "The cabin crew were mostly atrocious! I asked for something like THREE times before they brought it to me. (Granted I patiently waited for a while between each interval of asking again). The male cabin crew at boarding was like a statue; didn’t smile, barely greeted me & was rude later on in the flight when I asked him for headphones! The food was disgusting! But the female cabin crew who brought me my special was nice after she couldn’t figure out which special meal was mine. The cabin crew overall seemed disorganized. However, a male cabin crew named Munir was nice. I flew on SV 302; CAI-JED."
Cons: "Need more variety of types of music"
Cons: "Had to make an emergency landing in Riyad for some reason, which delayed the flight for over an hour."
Cons: "Delay at the counter to get the boarding pass. I have checked online and also I had to use the long lane. Moreover, the space between seat rows was too tight and I couldn’t sleep."
Cons: "The flight delayed more than 2 hrs which is lead to miss the next flight."
Cons: "Flight was delayed for more than one hour. Flight attendant service was bad and he didn't show any hospitality"
Cons: "The way they delt with the issue of flight delay, it was unprofessional"
Pros: "Very good"
Cons: "All ok"