1. One of the crew who was managing the crowd in the business class line specifically asked me if I am travelling by business class while I was standing in the business class designated line. She specifically was asking only me and no one else. Seemed to imply that I may not be aware of it and may be I don't belong there?(Based on my color?) 2. The business class seats in the aircraft was average regular economy seats with middle seat kept free.
This is by far my worse experience with airline. The Lufthansa crew at the airport was rude, inefficient and not customer oriented. I am not counting the 1 hour delay, as safety comes first and it is understandable to prioritize it, but I had to take three flights to my final destination and I am flying frequently cross Atlantic trips since 2011, so I can confidently say that this flight operated by Lufthansa (flight from Athens to Munich LH1753 , was my worse experience.
The service and flight was great. Luggage came out very quickly!
I think they overbooked Frankfurt to New York and bumped me off. This changed my return travel I arrived home about 4 hours late. Almost 24 total travel time Totally unacceptable Would not travel with United
I liked everything BUT the temperature. It was freezing and now I am sick.
I purposely bought a seat upstairs and your airline moved it to a random aisle seat. The only good part about this being an older plane was that the seats weren’t so tight that I couldn’t relax at all. Still will never fly Lufthansa again.
Food was terrible. They ran out of options and gave me a bland undercooked pasta and veggies. Only middle seat was available to select although I paid extra. Baggage delayed at destination. Flight attendants not really helpful.
I ended up in Lufthansa to Zagreb because of our delay
I was unable to check in online. When I attempted to do so from the app and Luftansa website, I was directed to Niko.hr which I found out was fraught with errors. The kiosk at airport was not working. I had to wait in line to check in which was inefficient
Very small and uncomfortable seats, Hard to hear entertainment system sound. Horrible food. Staff doesn't care much about the passengers. 2nd time they didn't give me my vegetarian meal. They asked me regular food with meat. The airline and staff was from United airlines.
As usual, the flight was late with the typical excuse of "a technical issue beyond our control." This is the same excuse they use every late flight which is EVERY flight.
3 hours delay for a 1.5h flight on a stinky plane
The food was horrible and the service was even worse, the entertainment was broken and missing control stick, even boarding was unorganised unprofessional, even the seats was loose, 5 hrs delay going and almost 3hrs delay coming back, the only thing is direct flight but with all the delays I can get a lot better airline for cheaper and a lot better service.
Very good service with EGYPTAIR, would definitely recommend flying with them.
To be honest, there has been a significant improvement in the level of EgyptAir in terms of service and food quality.
Very basic service in business class. Mediocre will be the right word to describe them. Also, we arrived 8 hours late.
Flight was delayed for 3 hrs and there is nothing at the terminal except going back through security again. Food was offered but no vegetarian option
The worst experience ever, me and my little daughter suffered a lot on this trip. If there is zero or below-zero evaluation, definitely, I will give them.
Website for Egyptair Plus needs to be refined or go back to the old one...!
The flight was late 1 hr in amman with no ac
