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Food was good. For a long haul flight, there was “0” zero entertainment! What a disappointment. I do try to avoid BA. Next time its Emirates via Dubai to Cairo.

The update about flights and the terminal changes information was great.

Uncomfortable seats. Crazy seat assignments separating families when they could easily have put them together. Good communication from pilot about arrival time after delay in departure. Toilet ran out of water in sink. Snack box poor for flight of this length.

Not that great. There were no entertainment screens, internet, or any way to track the flight path. The seats were fixed in order not to recline at all. The crew and the staff at the check-in counters were the only nice thing.

I liked BA land team for boarding, the food, entertainment should be considered to be improved

Flight was on time. The half sandwich offered doesn’t compare to the full meal offered by Egyptair. With BA there is no entertainment whilst on the Egyptair flight you get to choose form a range of movies and the flight map which I quite enjoy.

The delays and unpreparedness is horrible. Horrible management for missed flights. Aside from the the crew on the airplane was very delightful.

Some of the crew weren't really nice. The seats were uncomfortable. Absolutely no entertainment system at all. The pilot was good though and completed the trip in a shorter time than expected which was great for me.

My flight to rochester got cancelled and they booked a hotel for me which isn’t good at all. And they said i will be a standby for next day flight so they still not sure which is horrible cause i have a lot of arrangements. I don’t think i will book with this airline again

The seats were very uncomfortable. The staff was very friendly.