Daily cleaning, installation of cabin HEPA filters on flights from California to Amritsar
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Scores according to KAYAK customer reviews
Pros: "I love your hostesses"
Pros: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Cons: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."
Pros: "Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice"
Pros: "smoothing take off and landing"
Cons: "Food quality and variety is not good. Also, their serving speed is very poor. Boarding should be more informed and more organized upfront."
Pros: "yes. great travel and crew"
Pros: "The food was good and many entertaining movies."
Cons: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Pros: "Everything was great, as the flight wasn't full, so we could relax"
Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Pros: "Qsuite is the best flight experience I've ever had by a long, long way."
Pros: "Friendly and beautiful crew (specially one air hostess) lol"
Cons: "too long flight"
Pros: "Food , good accommodation, friendly treat!"
Cons: "No thing really!"
Pros: "Nothing much."
Cons: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"
Pros: "Attention to detail. Very professional."
Pros: "Nice menue, friendly staff, very comfortable seats"
Pros: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Cons: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"
Pros: "Attentive service - woke me up before landing (as instructed) and served a meal."
Cons: "Boarding on Doha was chaotic"
Pros: "Crew members were very accommodating and helpful (Valencial & Hanane). They go the extra mile to make sure that we were enjoying the flight in the best possible ways. This is what makes Qatar Airways stand out and different from the rest."
Cons: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"
Pros: "Qatar Airlines has amazing service! And they have free internet!"
Cons: "The films are all sensored. And the free internet is only for 30 minutes."
Pros: "I was already travelling 5000km so I didn't notice anything"
Cons: "Turbulences ... but it's ok."
Cons: "No food on board!! Staff says it got over when i have selected my food selection!!"
Pros: "Crew and food"
Cons: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."
Cons: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."
Pros: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Cons: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."
Pros: "excellent service always a pleasure to fly with QATAR Airways"
Pros: "I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals."
Pros: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Pros: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Pros: "Qatar has one of the best service in the world"
Cons: "Nothing that I ca th think off"
Pros: "The staff are outstanding! Friendly, helpful and accommodating."
Cons: "Poor choice of movies. Their 'world' movies should have subtitles"
Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage"
Pros: "The staff"
Cons: "As always the space"
Pros: "The food was amazing. Thank you!"
Pros: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."
Cons: "My screen was not working."
Cons: "The chicken sandwich was horrendous. I saw multiple people take a bite and then put it down and not eat the rest. It tasted terrible."
Pros: "Actually I can't even explain everything is good"
Pros: "Friendly staff not delayed excellent safe travel"
Cons: "No upgrades. Worst flight."
Cons: "Steep decline in food quality"
Cons: "Boarding staff give us wrong advice to make extra money from the passenger. They also pressurized us to decide quickly. our each check in baggage was over weight 1 KG or less than 1 KG due to faulty scale at home. Instead of giving us a choice or advice that you are allowed two more hand bags. They pressurized us to make one baggage over weight from all 7 bags and harassed us to do it quickly because they are closing counter in 20 minutes. That's how they charged me another $65. Also they lied on the counter that your seats are in a row but when i went into the plane our seats were separate. Lesson learned don't trust the person over the counter of Qatar airways."
Pros: "Friendly crew"
Cons: "Food and price of ticket"
Pros: "Punctual and clean with a friendly staff!"
Cons: "The food in economy class and the lack of interest of the air hostesses."
Cons: "The delay was awful Al marjan business class lounge in doha don't have good quiet room bed for sleeping"
Pros: "Time to destination with non stop flight is excellent."
Cons: "Crew addressing elderly people, My mom was provided food until she went and explicitly asked for food."
Cons: "Air India needs to be competitive and offer better services that is on par with other international airlines."
Cons: "No entertainment at all even in business class"
Pros: "Crew OK. Non functional remotes, usb ports...Outdated entertainmennt content...below average catering needs.....even hot towelrolls were not provided. I flew Singapore Airlines and Emirates....excellent passenger care. Air India operating an international route should choose better craft and services ....imperative"
Cons: "How about rendering the airline private, perhaps then, to survive, they would improve services. Now they are over-indulged public sector"
Pros: "Boarding was quick and easy, wasn't a rush. Lots of empty seats."
Cons: "Plane felt old and dirty. Everything was gross and/or broken. Screens didn't work for many people, headphone ports were damaged. Even things like the handle on the doorknob, during the course of the flight, became bent and broken, as if somebody didn't know how to use it and manhandled it instead."
Cons: "Entertainment system was not working at all."
Cons: "No wifi"
Pros: "Shorter duration and prompt departure/arrival"
Cons: "Outdated aircraft and lax crew."
Cons: "I paid fee for preferred seating but airline did not allott the seating that I selected."
Pros: "What's not to like about a $826 round trip flight from SFO to BLR, bought at a week's notice? The flight was on time, the crew was courteous, the legroom was more generous than most airlines."
Cons: "Most of the USB ports on the entertainment units don't work."
Cons: "Entertainment system was not working throughout the flight"
Cons: "I don’t like my checking process at San Francisco. The information with customer agent was different to information provided during checkin. And it’s misguided me and I loose checkin baggage. Very disappointed with overall process."
Cons: "Both flights started and reached late. Very inconvenient."
Pros: "No turbulence. Great flying experience."
Cons: "I disliked nothing."
Pros: "That's all you need to know. Crew was courteous - only one person rolled her eyes when I asked for some extra coffee. So things could have been worse."
Cons: "oh boy that entertainment system - reminds you of how poor technology can be more frustrating than nothing at all. Late flight."
Pros: "Boarding and disembarking was fairly quick. Movie selection. Points were lost on food and comfort because it is airplane food and you are on an airplane for 15 hours. Nothing against Air India."
Cons: "I would have liked the drink service to come around more often on the flight."
Pros: "Spacious seats, short duration."
Cons: "Food can be better."
Pros: "Flight back was on a new confortable airplane with no issues"
Cons: "The cabin floor was soaked from a leak from the bathroom, which resulted in an uncomfortable and extremely unhygenic conditions for the duration of an international flight! Air India customer service has been unresponsive to both phone/email/online inquiry as well--poor customer service."
Pros: "Food and service was good."
Cons: "Entertainment system was not good."
Pros: "On time. Great service, luggage came early."
Cons: "Very old flights. Half the seats in business class are broken and don’t function. The cushion is to firm and caused body aches"
Pros: "Very rude and no interest in their job."
Cons: "Old plane, dirty toilets, not working properly, The entertainment was not working throughout the flight to India, and the staff couldn’t fix it. I will not travel again by Air India"
Pros: "Boarded on time, no hassles in security."
Cons: "Not a lot of in flight entertainment."
Pros: "I found the movie selections to be average in all genres. Although i am a person of Indian origin but i saw okay collection in all genres. I would rate it 3 out of 5. They could do better in some regional movies like Bengali and Punjabi and add some latest hollywood movies around 6 months to 1 yr old. Latest hindi movie selection was Good."
Cons: "The screen quality was very very bad. Neither the touchscreen nor the remote worked. I literally had to pound on the screen to make a selection rather than a gentle touch. The crew tried fixing by resetting it from some control they had but didn’t work. I somehow managed to play a movie by pounding on screen since I had nothing to do on a 16 hr flight from SFO to Delhi. I am a very frequent international traveler and have never seen a similar problem or issue with any other airline."
Cons: "Would like better food choices for vegetarian. It was mostly rice for all the meals, which is not so good for people with diabetes."
Pros: "Food was ok. Crew was ok."
Cons: "A second time experience with AI and this is bad too. - Bad Entertainment facility. Not able to interface with any of the thing as none is working fine. - Even the charging point is not working to keep myself entertained in one way or other for such a long journey. - The screen monitor power buttons not working, continuously flashing the light on my eye which is not allowing me to sleep peacefully. - Toilets are not clean and not up to the basic standards which at least found in domestic flights"
Cons: "Pathetic service, unprofessional crew , delayed in flights, not organised, very bad restrooms and very ordinary food. I am very disappointed with airindia international flight"
Pros: "Flight was maintained okay On time Departure and Arrival"
Cons: "seats are not clean. food choices are not good toilets are not working properly amenities were not refilled on time crew service wasn't up to mark Audio on entertainment systems wasn't working all the flight really old Boeing flight"
Cons: "No snacks or tea in between meals, crew did not come for assistance, tv and reading lights not working. Horrible experience, will never suggest anyone to travel with Indian airlines."
Pros: "Travel schedule & landing before time."
Cons: "Display screens didn’t work properly and one had to Press on random points on the screen to get the movie screen going"
Cons: "Everything. The cabin crew were rude to the max and never came to serve whenever required. It was the shittiest 17 hours ever"
Cons: "Didn’t even make it there"
Pros: "Boarding process was excellent."
Cons: "Broken seats everywhere"
Pros: "flight was on time"
Cons: "I wish its crew members would get an opportunity to travel by other airlines international flight to learn or at least to understand what is hospitality means to them. Infotainment in the flight were limited and you should be lucky enough to get a working one."
Cons: "Tv not at all working changed seats twice but tv is not working anywhere Without entertainment traveling for 16 hrs is hell. Many passéngers travelled with me are very disappointed Crew suggested to drink a glass of wine and sleep which is very mean Didn’t even apologize for inconvenience Getting scared of taking the return flight Boeing 777 Please fix the screens and provide good service I never write reviews for the first time feeling very unpleasant"
Pros: "It is simply convenient"
Cons: "I am ok with all type of services they provide."
Pros: "Seats were spacious"
Pros: "Smiling and helpful crew Better "airline" food So nice to fly direct without stops Good price for business class!"
Cons: "Business class seats little cramped (2+3+2 v/s 1+2+1 in other airlines)"
Pros: "What a wonderful surprise to have sat in first class! My first experience...amazing, friendly staff!! Thank you"
Pros: "Enough legroom, decent food, .."
Cons: "No bread, too long of break between meals/snack; no announcement for food left for self-service between meals, if any."
Pros: "Air India did an excellent job and made the flight comfortable."
Pros: "Plane entertainment was ok"
Cons: "Food stewed not organised it all first time flown with air india never again we set from 11.15 to 13.15 in side the plan in Dehli coming back nobody asked if need something they carried on cleaning come u jet or qutar"
Cons: "Was said connecting flight left even before the time. They dint care to transfer the baggage or give food coupons to passengers . There were no one to assist or to let us know wats gng on"
Pros: "Direct flight"
Cons: "Food quantity was less When u clck bell for crew attention, NO Crew member bothers"
Airlines flying from California to Amritsar have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from California to Amritsar
Masks required on board, masks provided on flights from California to Amritsar
Social distancing seating
Middle seats unavailable to book on flights from California to Amritsar
Testing for antibodies, testing for symptoms for flights from California to Amritsar
Waiving of change fees. Search flexible flights from California to Amritsar