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Pros: "The crew was really sweet and making sure passengers were comfortable."

Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"

Pros: "Flight attendants were excellent, food service very good. If the service is so good in economy, I can't imagine how nice it would be to fly in business class. I would fly Qatar Airlines all the time if the price is right."
Cons: "Economy row seats don't give you enough space for your legs between rows, but this is a systemic problem among airlines. You have to live with it or move up to business class."

Pros: "Service & information"
Cons: "I didn’t get a hotel despite having more than 12 hours transit. I was told I don’t qualify for hotel stay but didn’t get the reason why"

Pros: "Entertainment and food is always great with Qatar!"
Cons: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"

Pros: "The service as usual on Qatar is excellent"
Cons: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"

Pros: "Seat was comfortable."
Cons: "transit timing was a bit hectic."

Pros: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Cons: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."

Pros: "Everything"
Cons: "WC size (too small) and location. Other airlines such as Lufthansa (NYC - Munich) do way better job in this category ( I believe Lufthansa aircraft was either A330 or 340)"

Pros: "Good"
Cons: "Food"

Pros: "seat space with leg room."

Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"

Pros: "Great service from all staff ,"
Cons: "Nothing"

Pros: "NA"
Cons: "NA"

Cons: "food options exhausted pls tell ground catering to provide more food"

Pros: "Boarding was smooth; Plane was clean; Flight departed on time;"
Cons: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"

Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Cons: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Pros: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Pros: "Excellent service. Excellent quality of food."

Cons: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"

Cons: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides. Qatar should revise their claim of most room in cabin - this 12 hour flight was one of the roughest I’ve had in a long time comfort wise."

Pros: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Cons: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."

Pros: "Dedicated to customer service"

Pros: "Boarding from Doha and service in doha."
Cons: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"

Pros: "Very nice. Everything was great."

Pros: "Excellent airport; always on time; good meals; excellent entertainment"

Pros: "Landing and botding is safe"
Cons: "...."

Pros: "Business class was wonderful liked pjs, food, seating. Etc"
Cons: "Crew left a small amount of champagn in a glass which fell on me when I was asleep. Crew only offered first meal after that did not offer food only when I requested it. Limited gluten/ dairy free options"

Pros: "They make you feel like a person"
Cons: "Nothing"

Pros: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Cons: "Everything was all set. Only shortcoming was No free wifi"

Pros: "Comfort and Cleaniness."
Cons: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."

Cons: "Seats"

Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."

Pros: "Crew was friendly."
Cons: "Catering not up-to the standard. Ran out of food. Seats too congested"

Pros: "Excellent service and in time flights."
Cons: "Nothing."

Pros: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Cons: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."

Pros: "Another B787. Had empty seats next to me."
Cons: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."

Pros: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Cons: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."

Pros: "Once I made it to my seat, easily slipped back into a meditative trance."
Cons: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."

Pros: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."

Pros: "Everyone on board was pleasantly and helpful and that goes a long way."

Cons: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."

Pros: "Excellent customer service"

Pros: "I will fly Qatar again"

Pros: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Cons: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."

Pros: "the crew, the comfort, the entertainment."
Cons: "My first time on Qatar, I'd heard only good things. The food was surprisingly bad, tasteless or bad tasting. Sure I'd take Qatar over most other airlines, but it seems maybe there are cutting corners on their food."

Cons: "They cancelled our flight without informing us from Doha to Miami, so they were going to fly us to Doha at 3 a.m., take us to hotel, and then have us fly the next day. This was the third time this airlines cancelled a flight on us for the same trip. The first two times were traveling from Miami to Delhi, we had to change our itinerary because they cancelled the flight, and we had to fly on different dates. This caused a series of hotel changes and cancellations costing us a lot of money. On the flight that we finally got from Doha to JFK, the man sitting next to me SMELLED LIFE THE FUNK OF 40,000 YEARS. It is unbearable. Thirteen hours of pungent body odor that even the flight attendants acknowledged was horrific. It was a miserable experience flying with this airline for what was to be the trip of a lifetime."

Pros: "Better crew members"
Cons: "Seats and food.. This should be the last travel with Qatar airways."

Cons: "The sitting was so very small, I never traveled so crumpled."

Pros: "Excellent"

Pros: "The crew was friendly and helpful."

Pros: "Good crew, food was good for airline food. Entertainment offerings were good."
Cons: "Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats."

Pros: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."

Pros: "The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining."
Cons: "The food was mediocre and the selection of movies was very limited."

Pros: "Food was ok"
Cons: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"

Cons: "I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights..."

Cons: "Delayed flight and delayed layover"

Pros: "Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight."
Cons: "I was very happy with my flight experience with Swiss."

Pros: "Crew is great."
Cons: "The airline lost my luggage ."

Pros: "Crew was very friendly. Seat a pretty comfortable."

Pros: "The seat was ok, I paid $ 115 per Trip ( total of $ 230) just to sit at the emergency exit to have some leg room and then I am sitting next to the bathroom and people stepping on my feet because they tend to hang out around the bathroom."
Cons: "The flight attendant not wearing perfume. Food was very poor to say the least."

Cons: "Lost our bags"

Pros: "Friendly crew"
Cons: "Very good overall"

Pros: "The crew"
Cons: "Boarding by rows and not like cows all at one time"

Pros: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."

Pros: "Everything!"

Pros: "The food was great. The service is excellent. Swiss Air gets an A+."

Pros: "Swiss is Swiss"
Cons: "nothing"

Pros: "Great friendly crew. Efficient systems."
Cons: "Tight seats. Very little leg room."

Pros: "Flight was very smooth and on schedule."
Cons: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."

Cons: "Did NOT know ticket was economy light!!!! I WAS UPSET WE HAD TO PAY BAGGAGE FEE!!!!"

Pros: "Flight attendants were cheerful and efficient."
Cons: "I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face."

Pros: "Great cabin crew!"
Cons: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."

Pros: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Cons: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."

Cons: "2 hours delay!"

Pros: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Cons: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Pros: "Courteous Service and excellent hospitality"

Pros: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Cons: "Some flight attendants were not attentive to service."

Pros: "The seat is designed beautifully. Staff and crew incredibly nice."
Cons: "Movie and TV choices were so limited. You really need to add more options. I found only 1 movie I liked."

Cons: "Very tight seating in economy for a transcontinental flight"

Pros: "Enjoyed the service."

Pros: "entertainment selection"
Cons: "upgrade entertainment system, needs touch screen and screen wouldn't turn off completely. leg room and space under seat"

Cons: "Could use some more seating space"

Pros: "Crew"
Cons: "Passengers crowding the lane"

Pros: "We were very pleased with our flight on Swiss Air."

Cons: "No plugs for USB chargers in economy. Entertainment units were broken."

Pros: "Enjoyed the food. On demand entertainment. Beverage service."
Cons: "Despite paying for extra leg room I somehow needed more. Not Swiss Airs fault, but I know better for next time."

Cons: "Seat too small, no room, will never fly Swiss again. This was an 11 hour flight and I need more space and comfort."

Pros: "seat too tight"

Cons: "100% of our checked luggage was lost and two days into our one week biking trip in Sweden we have heard NOTHING from Swiss Air. No knowledge of where the four large bags are, no follow up and no help. Basically, we have been left with biking clothing and little hope that our bags will show up before we leave Sweden. Unacceptable and we will NEVER fly this airlines again."

Cons: "Missed my fight, not by my Folt(big accident on highway 80) .. Paid 400$ fee for next connecting flight, but first they told me I have to buy new ticket. My laguage was shipped only to Zurich, but destination was Vienna.. so they didn't let me on connecting flight.. It took another 3hours dealing with people from Swiss airlines(great service"

Pros: "1. The crew was very friendly and polite. 2. The food was good. 3. Service was good."
Cons: "The flight is long. It will be good to have an area in the plane for some physical exercises. Sitting motionless during long time is not healthy for everybody."

Pros: "the crew members were patient , helpful. Food presentation and taste were good."

Pros: "Staff were nice"
Cons: "Very old plane. Had a big metal box at my feet, could not stretch out. Tv screens old and hard to watch. Food was pretty bleak too. Very disappointed."

Pros: "Great crew, and on time, of course: there Swiss!"
Cons: "Tech old and seats uncomfortable and plane loud."

Cons: "They will not give you seat confirmation unless you pay , very annoying"

Pros: "Stewards were great. The food was good and generous."
Cons: "Seat rows were too close together and seats were uncomfortable for the 11 hour flight."

Pros: "super nice crew-really friendly, accommodating, happy, all that sort of thing. really liked them and they're awesome!!"
Cons: "i am a regular sized woman, size 8, and a bit tall 5'9" and the seat felt wayyyy to small for me. couldn't put my hands naturally by my sides and the arm rests were too high to be comfortable, so i had to sit there with my shoulders held up the entire flight. was so sore afterwards!! also, the headphones barely worked (only one side, on the replacement as well!) and the entertainment system shut down twice."

Pros: "good noise cancellation"

Cons: "People could have helped"

Cons: "Nothing"

Pros: "Comfort"
Cons: "Wifi access"

Cons: "Departing on time."

Pros: "Nothing"
Cons: "Direct"

Cons: "Departure time"

Pros: "Entertainmet"
Cons: "Everything else"

Cons: "They gave 2 veggie meals to mu big strapping men seat mates and the ignored me entirely!"

Pros: "Not being squeezed into a claustrophobic window seat."
Cons: "Nothing to report."

Pros: "Staff that served us."
Cons: "By the time our turn came there was no more choice in food."

Pros: "The title says it all"

Pros: "i was cold and i woke up to find an *extra* blanket on me. quickly unwrapped it and put it on and all good after that."
Cons: "ba website messed up our meal selections. luckily the staff were nice and gave us something suitable."

Cons: "I noticed that a rubber beading of a sliding part of the left wing was worn out and was waving with the wind. I feel this should be fixed immediately for our safety."

Pros: "Not too much"
Cons: "Nearly everything. BA is about 30-40% of what it used to be"

Cons: "I did not like the food"

Pros: "Funny safety video. Good beer and wine. Lots of movie choices. Never a line to the toilets."
Cons: "Cramped seating area, but I did have an extra seat next to me."

Cons: "very very short layover at London, had to run to the gate and almost didn’t make it. Only one of our two bags made it to Dublin. Not happy at all. Not sure if I will be booking with kayak again."

Cons: "1 week prior to departure I found my itinerary was cancelled as I could not find it under my flights - no email notification to either traveling party - TERRIBLE - all data in the computer under profile correct. It took two hours on the phone to fix things and the wanted to charge more as seat rates went up"

Pros: "Very smooth and fast."
Cons: "Food"

Cons: "I did not like"

Pros: "Everything thank u"

Pros: "Good attitudes"
Cons: "N/a"

Pros: "Nothing to like"
Cons: "11 hours wait time!!!! No lounge entrance No food!"

Pros: "Choice of inflight entertainment"
Cons: "Crew couldn’t serve hot drinks, focussed on clearing trays!"

Pros: "Food was OK"
Cons: "Seats are very narrow, distances between rows very short.’"

Pros: "Entertainment and space."
Cons: "Seat cushioning, and food quality."

Cons: "I thought the seats we were not comfortable"

Pros: "Same as above"
Cons: "Same as above"

Cons: "My wife didn't able to travel. She is on h4 visa and when we tried to checkin at airport staff said she can't travel because she doesn't have valod visa in her passport for us. I tried to explain to staff that her h4 visa is her us visa but didn't accept. I have no problem with uk policy but atleast britiah airways should let is know when we booked ticket that you need visa on your passport. I will never ever travel through british airways."

Cons: "My suitcase got stuck in London, now I have to chase it..."

Pros: "Ease of booking flights and you get what you paid for.. excellent!"

Pros: "everyone was very nice. We were on time"
Cons: "I am 5 feet to inches, my knees hit the seat in front of me when the The front seat was back"

Pros: "Nothing was bad. Take off to landing was great. Red wine was"
Cons: "Nothing"

Cons: "Announcing gate information only 45 minutes before departure and having only 25 minutes to get there before gate closing is very inconvenient and nerve wracking."

Pros: "Flights were on time, staff was courteous."
Cons: "leg space was inadequate, air conditioning was not adjustable, choice of indian movies was not very good."

Cons: "The hour + delay leaving LAX AND DELAY again on landing"

Cons: "luggage didnt arrive"

Cons: "Airplane food"

Pros: "Everything was organised.Didn't even waste a minute.I should say excellent service being my first trip withBA"

Pros: "Liked the private bin to hold personal belongings in."
Cons: "Paid $81 used for a twin seat and they assigned the second seat to another traveler without refunding my $81 dollars. The passenger was over 6ft and large taking up a large amount of space."

Cons: "smallest coach I have ever been in. very squished and I was next to my wife at 95 lb and a skinny young man who took no room at all. I am only 5'9" 170. But thats how the flights get so cheep"

Pros: "The aircraft"

Cons: "Nothing that was good."

Pros: "Nice plane. Great movies"
Cons: "Breakfast poor quality. Disorganised boarding"

Pros: "I especially liked our seats (we were in the exit row and had plenty of leg room); the crew, and the food."
Cons: "What we didn't like couldn't be helped: there were crying babies and a snorting gentleman."

Pros: "Hello I saw charged the ticket twice !!!! Thank you"

Pros: "Nice spacious seats"
Cons: "That you checked my carry-on"

Cons: "No wifi"

Cons: "Seats were very tight and cramped."

Pros: "Only check in and boarding was smooth."

Pros: "Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great."
Cons: "Better food, otherwise good"

Pros: "Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?"

Pros: "Staff were friendly and helpful."
Cons: "Movie selection was limited although I found one in the lot that I thoroughly enjoyed. As always with Air Canada, you only get the most basic snacks and everything else is extra."

Cons: "My dad didn’t get on the plane because the previous one was late"

Cons: "SFO checkin was very poor. Had to go through 3 different check in agents and 2 terminals. Itinerary showed terminal 3 but the actual check in was at the international and with United! Need to improve on getting this direction communicated better from the start to end."

Pros: "Nice plane, great staff"
Cons: "Slow to board and slow in Vancouver to get the jetway Connie red."

Pros: "excellent staff"

Pros: "Everything was good, fine, but nothing stands out as exceptional."
Cons: "Personal space seemed a little smaller than on some other airlines."

Cons: "My problem is when United uses Air Canada the privileges that United gives don't exist and they treat you like anyone else... If I'm gold status with United theb I should be with Air Canada as well"

Cons: "waiting so long for baggage"

Cons: "That had to be the most cramped, uncomfortable airplane seat I have ever been in. And the coffee was awful."

Pros: "Ease of checking in, timely announcements and updates. Smooth ride"

Pros: "Everything"
Cons: "Nothing"

Cons: "Half hr late"

Pros: "Everything was great"

Cons: "We're Not Satisfied With Our Seat From SFO TO YVR"

Cons: "My bag did not arrive at the same time I did. It was delivered several days later. I had to buy new clothes with my own money while I waited. Horrible experience."

Pros: "Husband uses a walker and staff assisted him as much as possible. All in all it was a good trip. I still prefer to fly Air Canada."

Cons: "I reached delhi a day late and missed an important event. See ablove"

Pros: "Good movies, had gluten free snack choices, so important"
Cons: "Would LOVE closed captioning ability on the movie screens."

Cons: "It was horrible experience going through the Vancouver custom. Some one decided to random check a brown guy traveling alone. Okay, I get it. I give them credit for profiling me. But, I was very disappointed that they only know and follow the rules in their book. Dumping the luggage and wallet on the floor and then asked me to put everything back was not gonna help you find anything. They need to be bit smart and have some people skills. I mean a car salesman is smarter than this custom officer. I walked in for random screening with great respect for those officers but walked out with zero respect and maybe worse experience of my life. If you mistreat a innocent person just have a courtesy to say sorry or give them a stuffed canadian bear. We can understand!! One last thing for custom or border officers, treat the people the way you wanted to be treated."

Cons: "staff did not meet the plane because they were not organized."

Cons: "The connection process at YYZ airport. You need to clear security twice in order to connect. Risk of missing flights got connection because the walk to terminal is long and security checkpoint is very inefficient and sllw"

Pros: "Not much"
Cons: "They made me gate check bag because it wouldn't fit in bag sizer. Most bags wouldn't fit in sizer but I was singled out for no good reason."

Cons: "The huge line up going through customs"

Pros: "Direct flight"
Cons: "Air Canada pricing is same as other non budget airlines like British airways, Lufthansa but service is on par with budget airlines like Ryan Air. I'm amazed how they get away with it."

Pros: "Safety belt actually fit around my waist - I am a bigger person"
Cons: "I was on isle staff kept on bumping into me (not purposely) They need to take time to ensure they are not bumping clients"

Cons: "Gate 91 was allocated on boarding pass. It was switched to 95 Android did not inform anyone of the 10 pax waiting at gate 91. We were informed by one of the passenger that went to figuer out how Come that only 10 pax waiting at gate 91"

Cons: "The amount of hand luggage taken on board is getting totally out of hand people are boarding with two or three huge bags."

Pros: "Ability to charge my iPhone )"

Pros: "Good organized"
Cons: "None"

Cons: "Lost our bags for 3days"

Cons: "We had a hard time reserving seats in advance"

Pros: "Landing and take off"
Cons: "The fact that we couldn't get seating assignment until last minute"

Pros: "Did not like anything about Air Canada. Very unfriendly and Rude staff is not the exception, me and my family have encountered this each time we went on Air Canada( three times)"
Cons: "From the check in desks to the airplane the staff are generally very rude, dis respectful and lazy and unorganized. Not only to my family , we saw them do this to all."

Pros: "film selections are up to date with previously released films"
Cons: "one of the staff attitude was demeaning unhelpful maybe just because I was asian"

Cons: "No snack."

Pros: "Seats more comfortable than most."
Cons: "Plane was pretty hot during boarding and taxiing"

Cons: "no snacks, no tea"

Pros: "The staff was kind and were willing to help. The air craft was for the most part clean and comfortable with leg space."
Cons: "The windows had some form of oil on it that wasn't cleaned, it was hard to wipe off with a napkin as well."

Pros: "good staff, very courteous and caring"
Cons: "took a long time to board, couldn't watch videos bc of bad sound"

Pros: "No tv working. Surprise"

Pros: "They boarded anyone carrying a musical instrument early."
Cons: "No snack; not even peanuts!"

Pros: "I liked the comfort and the service"
Cons: "the long delay in Montreal"

Pros: "Check in and boarding process ok."
Cons: "Had to buy meal on the SFO-Montreal leg, which was at the snack/wrap level. Constraint space seats."

Cons: "Bag was given wrong tag # by check in attendant and went to wrong airport. Has been extremely hard to track down"

Cons: "Love it"

Pros: "Very nice people, seats large enough"
Cons: "impossible to work on my computer, plug without enough power turn off automatically"

Cons: "2hrs delayed and no explanation the reason. So my arrival time in Toranto 2am instead of 10:45pm."

Cons: "Too cold.... It is no possible to be in this temperature!"

Pros: "Well organized"
Cons: "No free wifi :("

Cons: "Showed up at airport w 2 15 yr olds traveling alone. We're told we needed to pay $150 each way. We were NOT told when tix were purchased. Accused of lying about the girls ages when we booked. Tix were booked and paid by two different parents and times. Agent relented and waived fee. At the gate we were again challenged and had to go thru it all again. No more United for us!"

Pros: "Nice airplane"

Pros: "Nothing"
Cons: "Everything was bad!!!! With a lot of delay"

Pros: "The flights were on time and without incident."
Cons: "I did not get an email to check in, what is up with that! I bought a 14" roller bag to fit under any seat. However it does not fit under all of your aisle seats. Can you indicate seats with less space on your maps. I bought the bag so I wouldn't have to lift it up. Leg space is better on Delta and under seat room also."

Pros: "Roomier comfortable seating."
Cons: "Paying for luggage and food"

Pros: "At least there was room to sprawl out and rest."
Cons: "We boarded our plane and during preflight check on the runway the captain learned there was mechanical error (in the right engine fuel something). The issue could not be solved and we had to change planes. On the second plane, the captain shared with travelers that "and two loose wires were found, so it's good we caught that and changed planes". What the heck? Shouldn't basic functions be checked before a plane is boarded? What was supposed to be a 1030 red eye, turned out to be a 1 AM bloodshot eye."

Pros: "Everyone was very polite and easy going. Definitely kept me comfortable(:"

Cons: "Didn't seat us together, although I selected seats at purchase."

Pros: "They were prompt and polite"

Cons: "Seats were EXTREMELY uncomfortable and felt like a very old mattress in desespertly need of replacement"

Cons: "We were trying to print our boarding passes and computer didn't recognize our bar code. United employees were trying to help us and they couldn't print it either until we approched counter. We didn't see that much of professionalism on United employees. At one point one of the employees told us to go back to Air Canada counter and I thought she was not trained properly."

Pros: "The fact that everything went as planned with no delays."
Cons: "Nothing"

Cons: "It was a very unpleasant experience overall."

Cons: "I was treated with the most disrespectful tone, hurried like cattle."

Pros: "Comfort"
Cons: "Nothing"

Pros: "Everything"

Pros: "Glad they waited for me."

Cons: "Seating was awful. I reserved a seat in advance & it wasn't there when I checked in."

Pros: "Service"
Cons: "None"

Pros: "Seats fit for midgets"

Pros: "On time, organized boarding"

Pros: "787 is a great machine. Quiet and comfortable. Free movies with great touchscreen and audio."

Cons: "standing on the tarmac for a few minutes, waiting to board, was uncomfortably cold / I wasn't dressed for that."

Cons: "It was delayed by 3 hrs"

Cons: "Online check in was ambiguous and I wasnt sure if I as checked in or not. The gate did not have scanners for the boarding passes on the united mobile app."

Pros: "It was on time and the lights were dimmed so I could sleep better. The staff was also very friendly and helpful."

Pros: "The service was good, boarding and take off on time."
Cons: "The ride was so bumpy! I've traveled back and forth from Boston to SFO and it's not usually this bumpy from SFO to Boston."

Pros: "The staff for united were super helpful and accommodating. Made traveling with my pet super easy."
Cons: "Nothing. Everyone was acceptional!"

Pros: "Na"
Cons: "Na"

Pros: "The service is not close ro KOREAN AIR ON THE PLANE. The plane is old . The cres is tired.."

Pros: "Had ways to stay entertained onboard"
Cons: "Hard to get comfortable"

Cons: "have no idea if I'll even make it thru the day."

Pros: "Staff seemed lively and created good atmosphere; thank you."

Pros: "Both flights were early, which was nice for a change."

Cons: "A little bumpy"

Pros: "Service was good"

Cons: "Many alerts in my e-mail."

Pros: "comfort and everthing was good"
Cons: "ac was too cold"

Cons: "I did not make it on time to a wedding because of the delay & problem with the plane."

Pros: "The personnel were attentive and polite on the flights"
Cons: "Both going to Eugene and returning the plane was dirty, crumbs and dirt on the floor, garbage/trash in the seatbacks...very poor standard How do you people live with yourselves,?this was a substandard experience for a substantial amount of money."

Cons: "Was told I could sit next to my travel partner but when we went to check in at the boarding gate, we did not have seats together...."

Cons: "Never made it to Sna. Whiched me to lax because that was fastest time back. Wasted more money on uber to get home from la"

Pros: "Nice big plane and great staff"
Cons: "45 minute delay"

Cons: "Delayes"

Pros: "Nothing"
Cons: "Old planes, blanket with hair, no complimentary meals"

Pros: "Was impressed w the new plane"
Cons: "Overhead storage a little small"

Pros: "Google service on United Airlines not pleasant in the flights were delayed all the time"
Cons: "Bad experience flying with United Airlines sorry"

Pros: "Nice place"