Pros: "Same as before"
Cons: "Same as before"
Pros: "The cre was really nice and very attentive."
Cons: "The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight."
Pros: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Cons: "Just don't like all the trips to and from flights on the bus at Doha."
Pros: "The “mini-refrigerator” for beverage storage at the business class seat."
Cons: "The portion of the Arabic language expression on the live flight mapping software should have been minimized."
Pros: "Too crowded"
Cons: "One more staff will be better"
Pros: "Everything is perfect"
Pros: "Very poor Service on a 16 hour flight"
Pros: "comfortable seats, pretty good food, extremely gracious cabin crew."
Cons: "Lactose-free breakfast option was fish... I get that some people like fish for breakfast, but to me it was a little nauseating. Just ate around it and was fine though. Overhead air vents could be improved. felt a little plane-sick toward the end of the flight."
Pros: "The crew, especially Martin and Imen, were fabulous!"
Pros: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Cons: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."
Pros: "The crew were nice and very helpful. Vegeterian meal was great"
Cons: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Pros: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Cons: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"
Cons: "Seat didnt fit to me."
Cons: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."
Pros: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Cons: "I enjoyed their meal and services wanted to be Oliver Twist"
Cons: "Poor service, long layovers with not enough lounge space. Misguiding customer service"
Pros: "Would be very happy to fly again on qatar if options for Indian food menu is increased"
Pros: "Foods, crew are accomodating and all sevice facility are very good"
Cons: "Just update the movies regularly"
Pros: "great entertainment system friendly staff"
Cons: "very cramped flight, even when just partially full light food for an 8 hour flight"
Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Pros: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Cons: "It would be nice to have socks to put on for when I want to take my shoes off."
Cons: "The seats were cramped"
Pros: "It has good sized toilets"
Cons: "Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety."
Pros: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Cons: "seats are a bit tight"
Pros: "Everything!!!! The best airline in the world!"
Pros: "Good legroom, friendly crew."
Cons: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."
Pros: "Professional courteous friendly and communicative"
Pros: "The plane is very comfortable and the staff are friendly"
Pros: "Service of air stewards very friendly and polite"
Cons: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."
Pros: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."
Cons: "Crew members were not concerned. Service was not proper and on time."
Pros: "view above"
Cons: "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."
Pros: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Cons: "I did not like that u cannot see what seats are avil before u buy the ticket.. i got a bad seat!"
Pros: "Once I made it to my seat, easily slipped back into a meditative trance."
Cons: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."
Pros: "Crew Boarding"
Cons: "Food Not so comfy"
Cons: "not friendly staff delayed and no help. cost me so much did not get anything"
Cons: "The flight heading back from Scotland was delayed due to mechanical issues and we missed connecting flights. Although that being said, they did provide vouches until we knew the status of our plane."
Pros: "the comfort of the flight was very good."
Cons: "there could have been a little bit bigger portion of food."
Pros: "The flight was comfortable. The flight attendants were pleasant and attentive."
Cons: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Pros: "The entertainment and food was great. The service as well. They are very attentive to any request."
Cons: "When it was time to leave Doha, Qatar there was a massive delay which caused us to be late for any upcoming transfer in BKK. That told me that my would be delivered the next day. I am currently trying to figure out whether they have my bags or not."
Pros: "Short flight to LCA from DOH. Efficient staff"
Cons: "Old A320 plane, no seat back entertainment, seating looking old Plastic food , very poor. Same thing happened to me last year, still no improvement on this flight sector. Definitely not 5 Star service that Qatar constantly advertises."
Pros: "Crew very helpful"
Cons: "Was requested child meals at time of reservation but it was not available on the day of the flight. The crew tried their best to accommodate the kids.."
Cons: "The flight was delayed from Doha to London. And I lost my bag."
Cons: "The flight wasn't full but still had some people seated next to each other. Flights should allow for social distancing right now"
Cons: "Haven't made it there yet still in Lisbon and no way to make it to cruise ship on time."
Cons: "I was not informed the ticket didn’t includes luggage"
Pros: "Only the on board crew lived up to Tap's normal standard"
Cons: "Boarding chaotic in Copenhagen. Food very poor this time"
Cons: "Watch out for the extra fees and restrictions. We booked a flight knowing that we weren’t allowed a free carryon. We didn’t know the cost for one checked bag was $120!"
Pros: "The crew was very friendly and food was very good."
Cons: "The toilet sinks were clogged and dirty."
Pros: "The crew was great."
Cons: "My baggage did not get delivered to the final destination, that could have been handled better."
Cons: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"
Pros: "Not much"
Cons: "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"
Cons: "Left late, arrived late, missed my connection"
Pros: "The staff, the linens, the fruit"
Cons: "Bigger bathroom, more padded seat with adjustable bolster"
Cons: "3:30 hrs delay lost my convection no one to talk to or any help they gave me nothing I had to stay overnight at my expense n pay new ticket hotel food taxi etc nobody will help or respond for anything"
Pros: "The staff was kind and polite and the flight was on time and without occurrences. The entertainment was good."
Cons: "The seats were really uncomfortable, the food was just ok and they did not advertise the shrimps to the allergics, the beverages were rare for a flight so long, so we got headaches and dehydration. The price to dispatch the luggage and to book the seats in advance was insanely expensive!"
Cons: "This survey is useless. Keeps putting things wrongly and drops things"
Pros: "The crew was great. Happy crew is a fun crew to be around."
Cons: "Could have had a vegetarian option for the sandwich."
Pros: "Food was abundant and pretty good. I paid $91.95 US (think it was 75 euro) for the exit row and felt this was money well spent."
Cons: "They charged me $90 for my luggage. Several weeks or perhaps even months after I booked, I received an e-mail saying I had booked Super Cheap Economy or some such. It had a link to pay for 'additional services' but not luggage. At the time of booking, I checked and the price given was $35. So, I have protested the additional $55 with my CC company and will see what happens. BTW the luggage was not overweight. They turned off all the lights, including my personal reading lamp, so I could not read and had to just sit there doing nothing. That really blew big chunks. I only got two small glasses of wine."
Cons: "Theo lost my luggage the plane was full of dust"
Cons: "Friendliness flight attendees Service on board Equipment/ tv Food beverage service Language skills of flight attendants"
Pros: "The food was good. I have Celiac Disease and they accommodated my gluten free necessities with GF bread!! Wow."
Cons: "The entertainment for an international flight (9 hours) was horrendous. The tiny TVs were actually fuzzy and it is set up so that you cannot actually choose your movie. It is like watching TV where you may tune in to a movie 20 minutes into it playing instead of starting whatever movie you want from the beginning. To make matters worse, there was no plug-in in case you wanted to watch entertainment of your own on phone/iPad."
Cons: "I didnt like the fact that the chairs are so close together. When passenger wanted to incline their chairs it would be too far back to be comfortable for the person behind. And to sit on the plane for a long fight in this uncomfortable position is not good. They need to make sure all chairs a fixed and now obstructing passengers comfortable manner"
Pros: "car rental service SIXT"
Cons: "having to check bags that we didn't on the way to Faro was annoying long line at entry (my husband and I used EU) but they made my mom and sister go in the other longer line this time we had to run for connecting flight and my mother is elderly"
Cons: "Half an hour late and waiting additional 15 minutes before being able to leave the aircraft"
Pros: "No power @ seats. No Internet, no spirits just wine and beer. seats are not padded enough for 7 hour flight.. Old equip."
Cons: "The Lisbon airport is very difficult to navigate; signage is poor, and there are not enough staff on the ground. The waiting lines for TAP check-in are outrageous. TAP policy states they allow choosing a seat starting 36 hours of departure, but the poorly designed website let me book seats, and then asked me to pay; at the airport they also told me I had to pay on check-in to choose a seat. Worst of all, at the gate, the waiting area forces all passengers to wait while standing in a big herd - an hour - while police spot check random passenger carry-ons and perform body checks."
Pros: "Boarding was easy, fast and efficient. Crew were friendly and welcoming. Complimentary snacks were welcome and nice."
Pros: "Charging clients laugages exorbitant"
Cons: "To pay twice the ticket and bagages"
Pros: "Cute meal already waiting for us at the seat when boarded"
Pros: "Easy trip from London"
Cons: "Not sure what was in the sandwich."
Pros: "Very comfortable flight."
Pros: "Movie selection was good."
Cons: "Staff was rude and food was terrible."
Pros: "Lovely crew, nice breakfast, ON TIME!"
Pros: "They fed us and provided good entertainment. Seats have plenty of room and are comfortable."
Cons: "I got food poisoning from the dinner that was served. The crew was very helpful though"
Cons: "bad checkin. just trying to get more money for baggage.."
Pros: "Easy check in and bag handling"
Pros: "The flight was mostly ok minus squeezing in seats. Crew was delightful. Delay lowered my rating."
Cons: "Severe delay. Almost missed connection."
Cons: "Boarding awful. Freezed in the cabin as "It's better for the crew." Flight overbooked - nothing was done to accommodate the people without tickets. They just put you in their next flight. They do not try to seat you with the other airlines! The board crew is hit or mis. Once on the continental flight I called for service from about the beginning of the flight- no one came to check why did I call for help. Bad service! Just before landing one of the crew members turn off my request sign without even asking me. So, no more TAP for me..."
Pros: "Food and attention"
Pros: "I like nothing about this airline."
Cons: "They are thieves with scammy change policies."
Pros: "Had all the wine I could drink."
Cons: "The flight was too late for our connections."
Pros: "The extra leg room in economy. The excellent typical but gourmet Portuguese food, especially the 2 appetizers plus main course."
Pros: "I liked the service from the staff. Food was good. Movies were dubbed in different languages."
Pros: "Wine and sparkling wine were better than anticipated, food was better than average;"
Cons: "I am pretty tall, so would have liked my legroom. Also, my luggage was lost, which is unusual. I had a 3h layover in LIS and did not expect luggage would be lost that easily."
Pros: "Very organized and on time. Smooth."
Pros: "Excellent portuguese food served on board, crew was friendly."
Cons: "My entertainment console did not work for the entire 8 hour flight, and to make matters worse the screen kept flashing a bright white light every 30 seconds or so, preventing me from sleeping. I had to tell 3-4 crew members for them to at least broadcast a movie to my seat to make the flashing stop. I was also seated right next to the bathroom, which usually isn't so bad, but since most of the passengers were elderly, it was being used literally nonstop for the majority of the flight. The crew only briefly cleaned it once... I was seated next to a screaming toddler as well. This isn't really the airline's fault, but it certainly didn't help. I felt like I did not get my money's worth for this flight and that it was a poor experience."
Pros: "great staff"
Cons: "More food also snacks along the way"
Cons: "Arrived in Lisbon 2 hrs before flight departure. Wait in customs line was over 2 hours. By the time I could get to the check in line was told the gate had closed an hour ago. Went to get a ticket for the next flight and was told I would have to pay an additional 99 euros and the next flight 6 hours later was not available but I could get on a flight that was 12 hours later. I ended up taking an earlier flight on another airline. Would not recommend this airline."
Pros: "Food, Service, Entertainment console, TAP red blankets (and pillows)"
Cons: "Leg room"
I've never been served three bread courses in a single meal before. Was really impressed by the novelty of that.
Cons: "Plane was very very old"
Pros: "Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice."
Cons: "Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous."
Pros: "New aircraft with comfortable business seats"
Cons: "More than 4 hours delay! Not all selection from food menu available"
Cons: "Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board."
Pros: "Your crew were great."
Pros: "Seats small uncomfortable"
Cons: "Bigger seats."
Pros: "Comfortable seat and fairly friendly crew"
Cons: "Better reception and understanding at the airport. The staffs are not considerate."
Pros: "It was a very short flight"
Pros: "It was a comfortable flight with good intertainment."
Cons: "The food could be better."
Pros: "Food and leg room were great"
Cons: "Entertainment was average"
Pros: "I like the crew of Ethopian Airlines, they are very friendly & attentive. Flight was delayed but not by AE fault. We made up most of the time & arrived only 15 minutes behind schedule"
Cons: "It was all good"
Pros: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Cons: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."
Pros: "The crew was professional yet very friendly. Everything was great. Enjoyed my trip"
Cons: "No entertainment available. Rude flight attendants."
Pros: "Free entertainment! Wish they worked with gogo to purchase WiFi though. Bathrooms are roomier than other airplanes! I’m glad the crew gave me the sandwich even though I was sleeping."
Cons: "One of the toilet covers wouldn’t stay up so you had to hold it while going. Paper towels would be nicer than tissue paper. Wasn’t able to use my boarding pass from my phone, waste of paper. Ginger ale would be a nice drink. Didn’t find a list of their drinks in magazine, that would make it easier. Whenever I needed to use the restroom they locked us out a lot whether for head count or re fueling."
Cons: "The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative"
Pros: "Staff very friendly"
Cons: "Bathroom cleanliness"
Pros: "Direct flight for a good price and great service"
Cons: "untrained staff, pathetic food very conjusted spacewise."
Pros: "Ethiopian beer, a first for me -- not bad."
Cons: "Where is the famous Ethiopian arabica coffee?"
Pros: "Boeing 737 - 800 us great"
Cons: "Waiting room at Gate 1B"
Pros: "I was not allowed on the flight because I did not receive a confirmation email from Ireland airport even though I was never told I needed this."
Pros: "Boarding was smooth. Slept most of the flight. Windows were cool (tint control)"
Cons: "Food was sub par. Leg room limited."
Pros: "The flight attendants."
Cons: "The aircraft. Its an older and much used 777 200. Seats, bathrooms, etc have lots of mileage. Needs overhaul."
Pros: "Loved the service!"
Pros: "The crew where very pleasant, The service on the plane was good you had a choice of what meal you would like to have you also had a choice of any movie or entertainment that you would like to see or play there was more leg space and much more comfortable seating"
Cons: "I can’t fault anything on this flight."
Pros: "The staff where so dedicated. The food was very real and crunchy. Go for the beef instead of chicken. I had both. Was a ten hr flight."
Cons: "The fact that they write your card details carelessly on a pierce of paper when making an inflight purchase. Should be swipe and all done. No need writing those sensitive data down."
Pros: "service very friendly"
Pros: "Other than the luggage issue, it was a great flight."
Cons: "I purchased this ticket as ONE ticket--Ethiopian Air to Dubai, and then flydubai to Amman. Ethiopian Air wouldn't check my luggage to my final destination, so in Dubai, for a 3 hour layover, I had to go through immigration, exchange money, and take a taxi for 30 minutes through rush-hour traffic to a different terminal. That is ridiculous. Don't sell it as one ticket if the two airlines won't cooperate together."
Cons: "Airport in ADS was very basic. Was hard to find a descent toilet"
Cons: "Delayed without explanation or heads up"
Pros: "you r best of the best"
Cons: "stoping in irland only"
Pros: "their business class was very good and a huge difference than economy, well done"
Cons: "the seat space is the smallest I have seen in economy. i took one sector economy and the other business. no blankets for guests"
Cons: "My monitor/screen never worked; could never watch a movie despite asking the flight attendants to reset my screen several times. Pretty bad for this 10+ hour flight. I have had much better experiences with crew, staff, friendliness, responsiveness, etc, on almost every other airline."
Pros: "Their flight attendants care about people, and overall it's a great airline, except for food."
Cons: "Ethiopian Airlines consistently has sub-quality food."
Pros: "I liked the interaction of the cabin crew with the passengers. They were helpful and responsive."
Cons: "I was disappointed with the limited entertainment options on board. Also, the boarding was a bit hectic because of the congestion at the airport but I reckon that is not the fault of the airlines."
Pros: "Friendly crew very responsive."
Pros: "Flight was smooth"
Pros: "Absolutely nothing"
Cons: "My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again."
Pros: "Flying direct from LA to Europe is a challenge. My other flight got cancelled the day of from another airline but i found this flight 12 hours later direct to Ireland for very cheap. Nice staff and amenities. Socks headphones and plenty of LEG ROOM in economy class. Would fly again"
Pros: "Seats were comfortable & some of the cabin crew were courteous"
Cons: "Flight delayed due to confusion at boarding gate, unprepared airport staff, wrong info on monitors. Again lack of food, forced to take whatever food they give you or you're told sorry, how can one side serve only fish while the other side chicken??? Vegetarians doomed as they don't get anything & are left without food! Major improvement required in food choices & availability! Our row of seats did not have volume on the tv monitors hence could not use!"
Pros: "The service during the flight was perfect"
Cons: "I used kayak to book the flight and the website provided had the incorrect web address for checking in. When I went directly to the Ethiopian airline website they wouldn't allow me to online check in. I called the agency and I couldn't be connected to anyone. I missed the physical check in by 4 minutes and no one was at the counter to help me reschedule. Really disappointing."
Pros: "Lots of empty seats for sleeping. Nice big windows- best in class. Two hot meals served on board."
Pros: "During my trip, I enjoy the entertainment. In addition the boarding was excellent."
Cons: "I did not really enjoyed the food. I would not say it was not good but it was not my type. Well I guess this not my type of eating. In another word, I'm not use to the craft of the food."
Pros: "Friendly staff. Plenty of food and drinks."
Cons: "Didn't like the music."
Pros: "EVERY THING WAS ON TIME"
Cons: "FOOD NOT GOOD"
Pros: "Nice staff, lits of attention in my aeat"
Cons: "Blocked toilet made cabin unpleasant and stuffy. I was uncomfortable because of smells in the plane. Shoukd have been fixed immediately. Not sure the Purser knownehat to do. Skywatch soes not work in center seats. Could not follow flight status."