Pros: "Generous portion of free snacks. Coffee, while not great, was good."
Cons: "The entertainment display in my seat did not work."
Cons: "Yes. Delay by 4 hours. I got the notification when I was at the airport."
Pros: "Crew was great. Boarding was easy."
Cons: "How about letting my seat tilt back a bit. Back was not happy."
Pros: "Crew at JetBlue is always amazing is my number 1 airline it is the reason why i only flight in JetBlue, comfortable airplanes with an amazing staff"
Cons: "Terminal 5 TSA closes at 8:30p when there are still many flights for many hours later. The people working at the gates, shops and food court were all sullen and unwelcoming. The tap water in the food court is yellow."
Pros: "The crew was amazing but the communication could have been better with the flight."
Cons: "The flight was very turbulent. Upon approaching NYC-JFK the aircraft was bouncing all over the place. The aircraft was given a cleared for landing however I assume the flight speed and the winds was so bad that the aircraft aborted landing at approximately 50 ft from the ground and took back off."
Pros: "Crew was great"
Cons: "Didn’t have meal options and plane was very cold"
Pros: "Arrived safe"
Cons: "My seat was the worst I sat next to the flight attendant in middle seat and I felt like I was in a can of sardines the whole time! I will never sit in that seat again :("
Cons: "Long delay and communication problem, delay was moved up. Impossible to plan."
Pros: "Lots of space."
Cons: "Could have cleaned the spilt coffee from the tray table which was dry and sticky. Flight delays could have been communicated earlier (instead of after we were already delayed in boarding and it was already obvious)"
Checking bag line was super long and confusing the Immgration line was super long the airport at mbj need better management etc
Pros: "The comfort of the seating, the flight crew, and the services Delta provides. I always have a pleasant time flying with them."
Pros: "The best other than the fact it was packed full lol but that’s not Deltas fault"
Pros: "The boarding was fast quick and the staff was very friendly."
Cons: "The bathrooms were very dirty and there was not enough food and drink supplies."
Pros: "Fueron muy amables en el aeropuerto y en el avión"
Cons: "La atención de las personas a cargo"
Pros: "Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew."
Cons: "Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse"
Pros: "The seats in Premium Economy are terribly uncomfortable and not worth the extra cost."
Cons: "The seats in Premium Economy are terribly uncomfortable and not worth the extra cost."
Pros: "Nothing. They lost the plane so we couldn’t even fly out"
Cons: "Finding the plane"
Cons: "We had problem with the airplane brake but the crew made the transition to the other plane so smooth. Amazing job to this delta crew."
Pros: "Crew were helpful and cheerful."
Cons: "Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!"
Cons: "Sure. I had booked a two week vacation in Brazil. All hotels, car rental and guides booked. Copa changed my fligjt at the last minute and out of the 14 days vacatipn I had in Brazil, they would have me spend 6 days in Panama City!!! Lost of small fortune with hotels, car rentals amd had to buy another ticket with Latam. They are a scam!!"
Cons: "Boarding process Change to seat number. Starting for. The last rows"
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "Crew was friendly, food was good and seats were comfortable"
Cons: "Delivery of baggage at SFO terminal"
Pros: "Flight was great and crew was very nice as usual."
Cons: "When I got to Guatemala I was told I couldn't check in unless I had a ticket leaving Costa Rica. I have never had a problem with this in the past. I had to have someone purchase a ticket last min out of costa Rica so I could check in. When I got to CR they didn't even ask me for my ticket or proof"
Pros: "The check in team and the on board crew were all outstanding."
Cons: "My seat was tight and when the person in front of me leaned back, I was unable to open my computer on my lap."
Pros: "I really liked the crew"
Cons: "The entertainment was really poor, I didn’t have many options. In the second flight, it didn’t have a monitor, so you’d have to watch things on your devices, but to do so, you needed the company app installed in your device before, which I thought it was inconvenient."
Pros: "The crew was friendly and professional. Boarding was smooth."
Cons: "The only entertainment option is the mini screen every three rows."
Pros: "The cleanliness."
Cons: "I didn’t like the confusion created by the copa service crew at LAX, it was a very long line that reached the area outside checking area."
Cons: "My food in my luggage is spoilt. My trip was cut short and I missed the event I had come up for in the first plAce"
Pros: "Titos Vodka"
Cons: "If they would have put my wife and I together and not lose ALL 4 pieces of our luggage"
Pros: "Friendly and prompt attendants."
Cons: "I couldn't ask for anything more from American than what was provided"
Pros: "Organized boarding"
Cons: "Headrest lcd didnt worked for entertainment Couldnt stretch my legs cause they told me to put the back pack on the floor instead of overhead compartment"
Cons: "Check in was terrible. Took an hour waiting in line"
Cons: "Flight delayed. We almost missed our connection. Bags were lost No food or alcohol for first class. Pathetic."
Pros: "The incoming flight was late, but we still made it to Durango on time."
Cons: "Me and my husband traveled with my infant son and thebstaff was very accomodating. They evn allowed us to change seats to ensure my son was not next to another person."
Cons: "Have the pilots come to fly the plane on time"
Cons: "Could not checking or do anything from the app unlike others"
Pros: "Quick flight time even though we left late."
Cons: "Needed larger plane. The passengers were smashed together in small seats."
Pros: "Crew was pretty cool. They were very nice and helpful. Seem happy"
Cons: "I had no complaints at all"
Pros: "Loved the access to free entertainment on phones, and selection of snacks"
Cons: "Would be good to know I need to download an app on my phone before the flight in order to access the entertainment"
Pros: "the crew was great! boarding was a breeze - not a single flaw!"
Cons: "Honestly, one of the best flight experiences ever."
Cons: "People that were on the plane should throw away their garbage and stop being slobs"
Cons: "Ground crew and in Jamaica was horrible. They asked me if I have flew United before when I asked her a question."
Pros: "Even with basic economy we were able to get our belongings in the overhead bin, preserving legroom"
Cons: "The seats were cosmically uncomfortable. Even with a window seat there was no way to get comfortable in the seat."
Pros: "Cabin crew from Palm Springs to Bozeman superior. Flight attendant deliberate, kind, welcoming, attentive."
Cons: "Cannot wait for the day that each seat will have outlets for devices. So tired of having to figure out what device to charge in the very few outlets in the terminal, and then boarding with no outlets in seats. silly in 2019. And floor in entryway wasn't very clean when we boarded."
Pros: "Being on time at departure and arrival is a challenge, but despite having a completely filled cabin, they made it look easy."
Cons: "I boarded in Group 4 and all bins were full. So my carry on case had to be checked (several others’ cases as well). This caused me a 30 minute delay at baggage claim and some minor scuffs on an item that wasn’t designed for checking in. These are 2 reasons why I no longer check in. 3 is lost items."
Pros: "The flight was delayed for more than 4 times, I lost the transport and I will have to spend the night with my brother at the airport."
Cons: "The flight was delayed for more than 4 times, I lost the transport and I will have to spend the night with my brother at the airport."