Daily cleaning, installation of cabin HEPA filters on flights from Cartagena to California
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 19m
The cheapest ticket to California from Cartagena found in the last 72 hours was $208 one-way, and $322 round-trip. The most popular route is from Cartagena to Los Angeles, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $208.
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Scores according to KAYAK customer reviews
Pros: "Great crew. Z and Antonio were great!"
Cons: "The breakfast meal."
Pros: "Todo fue muy bien exelente"
Pros: "Entertaiment was good, seat was ok"
Cons: "Internet could be faster."
Pros: "Ryan the Mint class attendant was amazing"
Cons: "The cod was ... fishy"
Pros: "Check in process was smooth"
Cons: "The temperature on the plane was hot, multiple customers had informed the crew but they were unable to change it. It was an old plane and needs updating."
Cons: "Better notification about delays"
Pros: "Sleeping in"
Cons: "Sleeping in longer"
Cons: "There was no video screen available"
Pros: "The colors"
Cons: "THERE ARE ONLY 1-2 STAFF MEMEBRS AT TERMINAL 5 JFK (busiest ailier in the world) for 309+ passengers an hour that’s not enough. I booked with you guys and paid extra money for worthless travels, but no. Never again with JetBlue"
Cons: "My main comment is that the wi-fi didn't work for all passengers. One of the reasons I flew this airline was because they promise reliable wi-fi on the flight and despite multiple attempts to troubleshoot, it never worked."
Pros: "Lots of water ..."
Cons: "Cramped up . Need more leg.room"
Pros: "Crew was very pleasant and helpful"
Cons: "Gary was his name. I went up to go to the bathroom, I had heard the announcement prior to that and no one had mentioned anything about seatbelts or staying in my seat. I made sure before I got up. As I get up he approaches me and said "you need to stay in your seat, began to shake his head,"they mentioned it like 5 times", he then said. I really dont appreciate the attitude. It's not what you say it's how you say it. Work on your attitude Gary from JetBlue"
Pros: "The space and chairs The choice of movies"
Pros: "I like jetblue, everything is excellent,."
Cons: "It took over 2.5 hours to decide to switch airplanes"
Pros: "Fast easy on and hassle free"
Cons: "Internet needs more attention"
Cons: "the plane was so cold that many passengers complained and they didnt have blankets not did the turn the air down. I was so cold I couldnt find a comfortable poisiton and I was already wearing a jacket and long pants. Passengers should never be exposed to such drastically cold temperatures and ignored despite complaints."
Pros: "I assume it's a well-known fact that airlines exaggerate the actual flight time to create an illusion of early arrival. However, the net result is sitting on the tarmac because the arrival gate is occupied...for an hour."
Cons: "See above"
Pros: "The crew was very kind, but the pilot did not inform the cabin what was happening often enough."
Cons: "There was over a four-hour delay to board and 2 more hours on the jetway before we took off. I ended up having to re-route through Long Beach and pay $75 more to get home."
Pros: "Cabin crew were great at looking after us and we had plenty of legroom in coach!"
Cons: "The entertainment selection was a bit limited and there was no wi-fi."
Pros: "Mint service is better, and cheaper, than most domestic first class"
Pros: "All our flights with jetblue were excellent"
Cons: "My assigned airline steward seemed as though we were doing him a favor in flying with jet blue. Pleasantries such as a smile and a sincere your welcome really don't cost much, but give a good impression of the company your happy to work for. He must not be happy to work there."
Pros: "Nothing only wifi was there ...rest everything pathetic"
Cons: "Our whole baggage cane out broken"
Cons: "We were not told we’d be sitting next to a woman with a dog. It was highly offensive to sit and eat next to a dog that smelled and panted constantly, and would shed occasionally. Why not solve this problem by asking passengers when they book a seat if they do or don’t want to sit next to pets? Not everyone can do this since many have allergies. Also, this is not hygienic. Very unsatisfied."
Cons: "3 HR DELAYED DEPARTURE... IT WAS SO TERRIBLE.. NO CARRY ON LUGGAGE SPACE ON BOTH FLIGHTS"
Pros: "Courteous staff"
Cons: "Long delay in cold terminal"
Pros: "Comfortable temp good offerings on tv"
Cons: "Crew did not act to request a fellow passenger quiet their cell phone game which was making noise the entire flight."
Pros: "I liked that Jet Blue has a really big selection for viewing/listening."
Cons: "The crew announced WI-FI was broken, and then the movie I was watching, cut out."
Pros: "Lots of legroom, courteous staff."
Pros: "Very professional and enthusiastic Jetblue staff from bag check to arrival."
Pros: "The airline stewardess was patient and very attentive once I developed a headache. After a couple of non-Aspirin, I was enjoying my vast array of movie selections"
Cons: "Honestly, I can not voice any concerns or problems I had with the flight and crew. Thank you Jesus, God carried us through"
Cons: "A 2 year old child screamed approximately 4 of the 5 hours we were in the air. The crew should have brought it to the attention of the parents or asked that they take the child to the back of plane and try to calm him down ."
Pros: "Perfect, the Jetblue staff was always helpful !"
Pros: "the marketplace, the extra legroom, that announcements weren't too loud and didn't come in thru headphones. the design of the plane"
Cons: "the tv kept flipping out everytime my row-mate put their elbow on the arm rest."
Cons: "Loud people not using headphones"
Pros: "the comfort that comes with slightly more personal space. More room, safe, on time flights, and perfectly civil attendants is what most people are hungering for."
Pros: "Service and timing"
Pros: "Free internet, great landing."
Cons: "A complimentary lunch meal should be served."
Pros: "Free food."
Cons: "Wrong sandwich. Soggy sandwich. Sound was scratchy. Movies need closed caption option."
Pros: "Service perfect"
Cons: "Our luggage came back broken (case cracked)"
Cons: "After landing we sat on the runway for one hour."
Pros: "Walking in to the Boston terminal was immediately relaxing. I got through the line quickly and once I got to my gate it was also very relaxing."
Cons: "Soba noodles were soggy, but not a deal breaker!"
Pros: "But this time everything was organized"
Cons: "Put the same way that’s its right now each get out by groups"
Cons: "Cheaper price"
Cons: "Newer aircrafts"
Cons: "Lots of passenger we were cold we needed a blanket and there were no more ."
Pros: "Friendly crew."
Pros: "My seat wouldn't recline"
Cons: "The particular seat I was in was horrible."
Cons: "The aircraft was to old"
Cons: "Nothing everything was excellent"
Cons: "more drink options"
Cons: "Just awful!!!! Original lay over was 2 hours in Cartagena it became 7 hours. Missed my rental car. Missed my first day at the hotel Los recuerdos!! Just awful. I need something done."
Cons: "Newer aircraft"
Cons: "140 minutes of delay"
Pros: "Plenty of legspace on Avianca, even on short domestic flights"
Cons: "Freezing temperature, chicken or beef choice with no fish or pasta choices, stinky toilet."
Cons: "Flight was delayed 1.5hrs"
Cons: "We waited for 5 hours in El Salvador airport"
Cons: "I did not like how during reservation, you cannot put a space between the two words in the first name or last name. For example, I was forced to put "MariaAlejandra" as the first name instead of "Maria Alejandra". I had to call the airlines and go through a hassle to ensure there will be no problems boarding the plan because of this minor name difference."
Pros: "I liked the flight itself, that was fine."
Cons: "Terrible service. Had to book the same flight twice as I had made a mistake with dates and couldn't swap out or get refunded. Was then told my surfboard would cost a further $40 from an agent, however when I arrived to check in they told me it was $100USD. Really bad service."
Pros: "Felt safe and comfortable."
Cons: "Super late as always"
Pros: "Movie selection was good, power outlets were helpful."
Cons: "I'm 6'2 and there just isn't enough leg room to relax especially when person in front of you puts seat back."
Pros: "Nice all in all"
Cons: "Asked for seafood meal. Only to get some kinda shredded fish w. Ton of garlic and ton of cheese on top."
Cons: "It departed over an hour later"
Pros: "Aircraft was clean"
Cons: "Late departure and arrival When about to land had to go up again for some runway congestion, I guess because getting later than schedule. This was my first trip with Avianca and both flights were late"
Pros: "Seemed to be more leg room than I'm used to."
Cons: "Avianca cambió nuestros vuelos directos de Isa y regreso sin consultarnos por Bogotá Habiendo otras opciones mejores"
Pros: "I liked the food and caring staff."
Pros: "Flight staff very professional. Flight smooth and on time."
Cons: "Removed battery picks I had as presents when they had travelled OK with me from South America through the US..."
Cons: "My seat didn’t recline"
Cons: "Check in / drop off bagage. Waiting in line for one hour to drop off the bagage even though I did heck in online."
Pros: "Courteous and polite attentive staff."
Cons: "My seat 12D didn't recline."
Cons: "Had to restart screen twice, as it would freeze/blackout"
Cons: "After receiving my luggage in Los Angeles, I discovered that they had broken the zipper of the bag and also the lock in the bag. They also took from my bag gifts I had bought for my friends (lighters with their name)!!"
Pros: "Everything is Excellent"
Cons: "different non-meat option"
Cons: "Screen didn't work properly"
Cons: "The screen didn't work on seat."
Pros: "Everything was good service really good customer service."
Cons: "The comfort on the seats. they where like worn out."
Pros: "one of the best experiences in coach I have ever had"
Pros: "Great movie selection"
Cons: "The check in process was hectic. Even though on line check in was completed 24 hours earlier it took us almost 45 minutes to get our boarding passes. We understand the need to check documentation but this has to improve"
Cons: "Where the snacks at?"
Cons: "Time to wait"
Pros: "Excelent trip"
Pros: "I liked everything"
Pros: "They follow the squedulle every thing was on time"
Cons: "No complains"
Pros: "Never use this airline"
Cons: "Never use this airline"
Pros: "Crew and i ohhh ver all copa experience."
Cons: "Nothing. I am now a loyal Copa flier. Any of my trips to Latin America I will consider flying with Copa"
Pros: "Yes. Was excellent."
Pros: "The seat comfort and staff especially the captain - very engaging"
Cons: "WiFi on the airplane to access flight map and other services."
Cons: "They ran out of dinner selection options and beverages"
Cons: "The flight is so short that if you didn’t bring headphones, you miss all the entertainment. It wouldn’t be bad at all that the sandwiches are not stone cold. I fly copa very frequently and I know they often heat them up"
Cons: "The only thing that disappointed me was that I had no access to the lounges. I had hoped to be able to use the first class lounges since I had booked business class but I was not allowed in any of the airports."
Pros: "on time departure, amicable crew."
Cons: "terrible food, entertainment needs to be looked at."
Pros: "crew member was rude"
Cons: "Being polite"
Pros: "It was a regular trip"
Cons: "The connection trip Panama, San Francisco, very bad xq the scale in Cancun, very long without being able to get off the plane and not even water do not offer, that very bad scale, my taxi see san francisco I lost it and I had to pay it xq ya It was scheduled as well as a meeting."
Cons: "The communication could have been better. If you have to add on 1.5h of flighttime due to an extra stop for refueling, you should tell the customer that information! Lots of people missed their connections, shuttle buses etc because we didn’t get that information!!!"
Cons: "Entertainment options"
Cons: "Bad food. Smells awful, cheap. Poor wine. Don't serve anything rather than bad food. They seem rather disorganized. Captain and copilot were okay. They landed the plane."
Pros: "The crew was friendly."
Cons: "The seats feel like they are made of a composite of concrete and bent metal rods. I couldn't get comfortable in the economy plus seats on the 7 hour flight from San Francisco to Panama City, and on the return trip, I was in first class...and the seat was uncomfortable there as well. It was like sitting on a concrete park bench for 7 hours."
Cons: "That my ticket said my departure and arrival were a certain time and they were different with out them notifying me of the changes."
Pros: "The meals were good!"
Cons: "Copa Airlines"
Cons: "They said the flight was delayed by 2 hours but then decided to board all of a sudden. We somehow made it but still ended up missing our connecting flight. Food was pathetic with no vegetarian options. Groups of people were split up and not seated together. Complete mess!"
Pros: "Excellent service"
Pros: "Boarded on time, arrived early, good breakfast (with fresh papaya) and a turkey melt for a lunch snack. Great choices for movies, tv, music. A bargain."
Pros: "leg space. Still serve complimentary food, although mediocre."
Cons: "Hottest flight ever been on. Temperature felt like I was still in Panama the whole flight."
Cons: "Copa needs to start letting customers choose seats a head of time, for my second leg the system didn't allow me to do so when I checked in the day before, therefore I got a seat didn't want."
Pros: "Everything was on time and since we didn’t arrive in till 11pm the food helped in not having to search for a place that was open. They served 3 small meals on a 7hr flight. Impressive"
Cons: "No complaints."
Pros: "The overall experience was excellent, everyone was nice and helpful."
Cons: "The only thing worth noting was that sad, sad sandwich they gave us. It did bring a tear to my eye. I would have prefered no service, or the ability to buy something (which im not sure i coul have done)."
Pros: "Crew was friendly and attentive. The food service was decent. We were given a breakfast which was a choice of omlette or crepes. That was later followed by a snack of burrito or sandwich. Omlette was the better of the two and both snack choices were good."
Cons: "My row of seats did not recline. Nowhere during the booking and seat selection process did it ever state this. All the other rows of seats reclined just fine, even the seats in front of us reclined which made it even more cramped for us when they did. I booked my tickets and selected my seats online way in advance and had I known that particular row could not recline I would have chosen another seat. I'm just not happy with how Copa did not communicate this during seat selection. For the record it was row 10."
Pros: "food staff right time start"
Cons: "My departing flight was cancelled due to weather and the only alternative flight offered was 7 days later. I offered to travel to a nearby airport to fly to the same destination 8 hours later, but was told I would be charged a $800 change fee even though I could buy a new one-way ticket for $400. So I bought a new one-way ticket. Then Copa told me that because I would miss the original connecting flight in Panama (which was impossible to reach because they cancelled the first flight) they would cancel my return flights. They forced me to pay $400 extra on top of the full return fare for just a one way flight, while leaving me to pay for another one way fare at the last minute."
Pros: "Poder dormir tranquilo porque habíamos dormido en el suelo por haber perdido el vuelo anterior, y esperar el que nos consiguió el counter de Copa, diciéndonos: "lo único que puedo hacer es no cobrarles el nuevo pasaje""
Cons: "Haber perdido el vuelo por culpa de Copa y por haber incomodado a 2 personas de edad ( mi esposa de 68 y yo de 72), sintiéndonos degradados de tener que dormir en el suelo por ser 1a vez de estar en Panamá y no disponer de dinero extra para un hotelucho."
Cons: "Didn’t like the options available, reduced"
Cons: "I didn't like I could not choose my seat."
Pros: "All of it"
Pros: "Got off the ground quick"
Cons: "We had to sit on the tarmac taxiing for almost 20-25 mins and I had a connecting flight I easily could've missed had it taken much longer"
Pros: "Same as above. Good service."
Pros: "All the way it should be!"
Cons: "The flights had connections that were too close together which almost caused us to miss the flight"
Cons: "My first plane was delayed. Then the flight delay exceeded to where I'd miss my next connection. Then I changed flights once the connection was going to be missed and had a narrow margin to catch the newly assigned connection which was the last flight to town. The flight leaving SF was delayed to where I missed my last flight and had to stay the night in Seattle. It seems all of this could have been resolved if I could have gotten on an earlier flight, which I was trying to do since 4:00 that day. I didn't end up leaving SFO until 9:00 pm"
Pros: "Staff was courteous, smart and accommodating. All staff were bilingual in English and Spanish. Everything was clear and easy to understand."
Cons: "The dinner meals could have been better. But this is a minor detail. I would happily fly Copa Airlines again and plan to do so."
Pros: "Getting off the plane"
Cons: "Biggest problem was the inappropriate advice given in Sint Maarten by Copa employees about checking bags in Panama. This caused us to have to buy a new piece of luggage to transport something that couldn't be carried through security. Apparently TSA requires additional screening beyond the normal airport security for Tocumen. For Copa employees in Sint Maarten - whose only flights are to Tocument - to not know this is absurd. There was also an incident with duplicate seating that was handled extremely poorly. I was not involved, but it occurred on an adjoining seat. I finally resolved the problem by giving up my seat. Tocumen airport is not an airport that I want to see again. The security - as indicated above - is not up to standard, the flight listings are ridiculous (6 screens all showing the same flight information and never progressing past "M" In the alphabet, way too much duty-free shopping and way too little other signage. It's off my list."
Cons: "We needed more water."
Cons: "Copa cited some airport restriction on number of people they could accommodate on the plane due to weather and how this was handled and processed by the ground crew was just terrible. This affected a number of passengers -- 30 or more, by my estimates. And it started with the leg from Panama to San Francisco not checked in automatically and getting placed on standby. The call center did not offer a suitable explanation for the airport's weather restriction. As a frequent flier on the Star Alliance, I have not seen a situation handled as poorly as this. The ground staff seem very poorly trained to handle what seems to be a frequent situation. And despite most affected travelers being there early with a layover began to resolve this only 45 min before the flight. My appetite to fly Copa from San Francisco has vastly diminished. And so has the desire to fly through Panama City, if weather is as fickle as they say it is."
Pros: "I was bumped from an overbooked Copa flight and was offered another that would get me home at 1am (rather than 3pm) or an overnight stay and a flight the next morning. Instead of trying to find a way home from the airport (a 1+ hour ride) in the middle of the night, I opted to stay in Panama overnight. Copa put me up in a very nice Sheraton in downtown Panama City with a pool, several restaurants, a casino... They gave me $20 per meal I'd be staying for (lunch, dinner, and the following breakfast), arranged a shuttle to and from the airport, and, the best part, a $1000 voucher for future flights with Copa within the next year - enough for two more round trip flights."
Cons: "Communication was minimal or false. When I checked my bag, the agent told me that I was being placed on standby because of a weight limit on the plane. She assured me that the flight wasn't full and that I would absolutely get a seat. When I got to the gate, there was minimal information available, but about 12-15 people were on standby, including two families of 4 and 5 people. The agents were ill-informed and didn't immediately explain why so many of us were on standby and whether anyone would make it on the plane, or what the other options were for those who wouldn't make it on the plane. Eventually four or five people boarded, another few got moved to a later flight, and 6 including me were put up in a hotel. Betzy, a gate agent for Copa at Tocumen, was absolutely wonderful and so helpful and informative with all of this."
Cons: "Only middle seats available; couldn't be seated next to travelling companion."
Pros: "The flight was good, but there were not a lot of entertainment options, Also, no blankets were offered on the either flight."
Pros: "Lots of leg space and room!"
Pros: "Everything perfect"
Pros: "the food and inflight entertainment"
Cons: "Not much leg room"
Cons: "Traveling in a 737-800, there is no displays at your seat. One must BYOD. Wifi was spotty."
Pros: "Again the flight did not happen since my flight from Munich to Dallas was cancelled without informing me why and so on."
Pros: "Seats were comfortable"
Cons: "Provide coffee at least"
Pros: "Slight delay in leaving"
Cons: "Baggage claim took 30-45 minutes after deplaning"
Pros: "On time. Fast boarding. Comfortable seating."
Cons: "50 minute wait for a gate to deplane. How could there not be a gate at 10:30 pm? It’s not like our arrival was a surprise!?"
Cons: "On Time. Delayed advice 3 times."
Cons: "almost an hour late - and no explanation. First class was about equal to Jet Blue regular class but without seat power."
Cons: "I was in 10C a So I was able to hear a disgruntled AA employee. Just like office politics. But up in the air. I didn’t need to hear"
Cons: "Delays sucked."
Pros: "Highly skilled pilot."
Pros: "Everyone was nice and it went smoothly!"
Cons: "Never made it"
Cons: "Delay luggage"
Pros: "entertaining system"
Cons: "food could be better, not bad though"
Cons: "See above"
Pros: "The staff was very nice and passed around several times offering drinks and food"
Cons: "The food selections is literally three things. I ordered the cheese tray and the grapes were rotten. I mean, it is already pricey and on top of that bad quality"
Cons: "Never made it to Chicago, rerouted through Washington DC."
Pros: "On time departure. Early arrival. Lots of seat back movies."
Cons: "Need more new releases for movie selection."
Pros: "Nothing. Just the pilot"
Cons: "Everything. Bad communication. 1 h delay. Then 3 hs in the plane. We ran out of gas. 2 more hours taxiing Never seen something similar. I really hope my mileage refund."
Cons: "The terminal 52A-J is a disgrace"
Cons: "Nonoption for wireless headphones to connect via Bluetooth."
Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."
Cons: "They forgot to board my laggauge"
Cons: "No signage for checking bags. Was total cluster. No one knew where to take bags or what line to be in. Employees kept telling us we were in the wrong line but didn’t seem to tell us what was the correctly line."
Cons: "Lateness, seat comfort and gate checking a duffel bag"
Cons: "headphone jack defective but more importantly the SFO arrival gate not available for over 45 minutes...."
Pros: "Boarding, comfortable seats, clean"
Cons: "Mediocre service, choice of food was down to one option (and I was on the 2nd row)"
Cons: "the connection time between flights was NOT adequate especially considering I had to go through customs! AA did page me and had a representative (I think his name was Brian) waiting for me to help me get to my connection. He gave me a bright red/orange tag. I still hit some barriers. I was stopped in security and my carry on was put aside to be searched. It sat and sat . I explained to the man I had to go. He said he was working alone, so I had to wait. I was ready to leave it and just run to catch the flight, but the security man said I wasn't allowed to do that. He finally called someone else to search my bag (nothing found) I did make it...barely!"
Pros: "Timely upgrade. Great service."
Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"
Cons: "No electrical outlets. No monitors"
Pros: "When the lettuce looks like the salad you forgot to put away last night you know it has been around and about too long! Pity!"
Pros: "I loved my seat,with the leg rest‼️ THANK YOU"
Pros: "That we arrived safely and on time"
Cons: "The food was horrible for such a long flight and the seats were uncomfortable. Most airlines have neck braces to place one's head on. Neither flight had anything for one's head. I had my own blanket fortunately because it was cold...then hot... If one did not have an iPad or computer watching anything was impossible on a 6 hour flight. Never going to take this flight again aGAIN...NEVER PAID ADDITIONAL ON SUCH A LONG FLIGHT FOR SEATS. NEXT TIME I'LL STAND."
Pros: "Loved the entertainment features. Great movie selection!"
Pros: "Flight was on time."
Pros: "Took off and arrived on time."
Cons: "experienced a 1hr mechanical delay. it would be nice if refreshments were served."
Cons: "For a flight five hours or more I was disappointed that there was no complimentary food. It otherwise it was fine"
Pros: "blanket made it comfortable"
Cons: "No entertainment options"
Pros: "See above"
Cons: "See above"
Cons: "No Gogo entertainment"
Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."
Cons: "That fact that on both ways they changed our flights which either we got to the destination late or we had to run across the airport so we don't miss our flights"
Cons: "People still using mobiles as we were taking off. Crew seemed not too bothered."
Pros: "Tebsnacks were awesome!!"
Pros: "The woman at the counter was helpful and cheerful."
Cons: "The experience was poor due to a flight delay that would have resulted in a missed connection. This resulted in a very negative effect because I won't be able to make an important business meeting."
Pros: "Crew was great. Plane was nice."
Cons: "No charger at seat."
Cons: "Delayed 40 minutes due to delay in inbound aircraft. Slow turning around added a second delay."
Pros: "Kids dont like fancy spices. Both ways we had ravioli. Thai. Spinach. Sundried tomatoes. Quinoa. Plain breakfast sandwich was best for both kids. If there is a special thing for kids make it clear. We would have taken that. Many tv disnt work. Froze on games. My kid did not need it. Others on plane whined. Parents fault, yes. But maybe service tv's. It was unclear how to get help."
Pros: "Seating was great 11F , I will always attempt to get that seat"
Pros: "The entertainment can stream a large library of movies to your device"
Cons: "Flight was delayed, causing us to miss connecting flight."
Pros: "They put us in First Class which was a wonderful treat"
Cons: "The pretzels were awful"
Cons: "The sit was so croweded"
Pros: "You cannot watch shows or.movis on demand. You can only watch TV movies, commercials and all"
Cons: "We weren't allowed in the Premier Lounge even though we had first class tickets. They said only international passengers."
Cons: "VeRy long flight that didn’t need to be as long. Small plane. Hard landing and very quick stop where where everyone screamed."
Cons: "Had to cancel my trip due to family illness. But, not acceptable to United for a refund. And wants to charge me as much as a new ticket to save my ticket. Why penalize me for a sick relative? Unbelievable! And very disappointing."
Pros: "Customer svc was able assist us so we can all sit together since our original seats we were all separate."
Pros: "On time"
Cons: "Tight seats, boarding process"
Cons: "power plug didn't work"
Pros: "Free World Series viewing"
Cons: "No power outlets at seat"
Cons: "I couldn’t pick my seats online. Having to take that extra step at the airport was a hassle. Also we that way I wasn’t guaranteed to be sitting with my husband."
Cons: "I would like to have a response from United Airline , my email address is pamm. strickland @ gmail.com"
Pros: "Same as above."
Cons: "Same as above."
Cons: "After the gates closed, an exit light broke and the staff took over an hour to fix it. Flight delayed."
Pros: "The Flight was smooth,with a little turbulence"
Cons: "They changed the gate number ,and then the Flight was Delayed"
Pros: "The price of a ticket is slightly lower. It is not enough of a difference to make the plethora of inconveniences worth it. You are not a valued customer with this fare. If United values customers, they shouldn't offer this fare. That's why I don't fly the bargain airlines."
Cons: "You can't check in at the kiosk on basic economy without an employee badge swipe, and there were no employees available. I had to stop checking in, wait in line, and then the employee that I talked to didn't have the right kind of badge to swipe. So I waited again. Extremely inconvenient. Even after being forced to talk to a ticket agent at check in, they still won't issue a seat. So you have to go to the gate and wait in line again to get a seat. The system is built for maximum inefficiency. It doesn't cost less for them to make me talk to two separate people, it is only to inconvenience the flyer for buying a cheaper ticket. It seems like a punitive system. Boarding was organized and painless. The crew seemed polite. Regarding comfort, the "leg room" on the airbus is ridiculous. I am average height and felt claustrophobic. I can't imagine how a tall person feels. There was no " entertainment" on my flight, so one star for that. I didn't not receive any food and was not offered water, 1 star."
Pros: "The flight was not overbooked, there were no fights and there was plenty of space. Comfortable flight!"
Pros: "Delayed outbound so I got to CA much later than I needed to be."
Pros: "Everyone was nice and polite"
Cons: "Our flight was delayed an hour and they had us waiting in the airplane which was really hot. Also, the seats were really uncomfortable."
Pros: "quick boarding"
Cons: "no outlets!"
Pros: "Crew was very pleasant and helpful. Comfort is OK but that's because we shelled out $35 per seat extra."
Pros: "Male flight attendant was so genuinely kind to an elderly couple next to me. Female was nice as well. Seat more comfortable than last flight. Flight on time."
Cons: "Cannot connect to wifi. No entertainment. Need stronger signal. No charging spot for electronic device in my seat."
Pros: "Left on time"
Cons: "Crammed unconfortable"
Pros: "Staff was wecoming and friendly"
Cons: "Couldn't even access united's flight map without paying for movies. Seats are very small, large neighbor next to me used my armrest the whole flight and generally spilled into my seat."
Pros: "The crew were nice"
Cons: "Your entertainment sucks everything cost so much. There is NO leg room. Your planes I think are old needs to be updated."
Pros: "great crew great flight and in flight service."
Pros: "The staff were great; despite maintenance issues they strived to keep updates shared as best as possible. Overall a good experience. Would have preferred to have been given a more definitive timeline rather than continual 10-15 minute late notices. In any event it was a comfortable flight with professional staff."
Cons: "Flight was delayed both ways"
Pros: "Flight was not very crowded so had room to stretch out"
Cons: "There was no power available"
Cons: "The only negative was that after waiting to taxi (for almost 10 minutes), we received an announcement that it would be a little longer because they realized that the had yet to re-fuel the plane. That was somewhat alarming."
Pros: "Online confirmation"
Cons: "My seat assignments were changed and we were at the end of the plane next to the bathroom. I know I didn't put those. I don't like the fact that you have to pay for baggage and there is no food provided other than a drink and some really poor substitute even for peanuts. Southwest at least allows you to have a free baggage. It's not the fault of the pilot but it also is very bumpy. The flight crew was fine and it's just the uncomfortable aspects of having my seat assignment changed and the extra charges for anything that makes it comfortable."
Pros: "Wi fi movies"
Cons: "Tiny seats. I'm 6'1" and 225. All passengers need more elbow and leg room."
Cons: "Wish the seats were a bit more comfortable on frontier. And had to pay for carry ons. Will never ride frontier again."
Pros: "Average experience. Mostly pleasant enough."
Cons: "United changed our flight with No chance to object. Then reassigned us to separate seats. We asked to be moved next to each other. We were repeatedly and rudely dismissed 3 times, at 3 different levels, as if we were in the wrong to ask. If not for the kindness of a fellow passenger we would not have flown together. Very poor hospitality training."
Pros: "Same as above"
Cons: "Same as above"
Cons: "Terminals were a bit far a part"
Pros: "Nothing, worst flight I've ever had."
Cons: "Dried throw up on the floor in front of my seat.disgusting. SO MANY FLIES IN THE CABIN!!! Crew seemed like they hated their jobs, were NOT attentive. wasn't cleaned at all. Plane smelled. Charge port didn't work. Tray was extremely dirty. It was the worst flight I have ever had and is making me dread flying United back home."
Cons: "The crew sprayd some air freshener that didn't work. My husband was forced to clean up the mess with anti bacterial wipes. Totally in sanitary. They should have either moved us to different seats when we asked or, at the very least, moved us temperarily while they fully cleaned the seat."
Pros: "Nice cozy seat, but seatbelt was about 6" shorter than most planes-wouldnt fit a medium-large person."
Cons: "Paid a lot for an upgrade, and our bathroom was out of order, the stewardess was snippy, and my expectations were less than met."
Cons: "We're treated like livestock!"
Airlines flying from Cartagena to California have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Cartagena to California
Masks required on board, masks provided on flights from Cartagena to California
Social distancing seating
Middle seats unavailable to book on flights from Cartagena to California
Testing for antibodies, testing for symptoms for flights from Cartagena to California
Waiving of change fees. Search flexible flights from Cartagena to California