Pros: "I like this flight very smooth no worry what so ever I will flight again"
Cons: "El hotel que reserve y pagué no puedo entrar a el, por que en Panamá se necesita visa panameña de verdad estoy muy molesto, ahora me toca dormir en el piso de el aeropuerto con mi esposa estoy muy molesto"
Cons: "My lay over was too long. I originally booked with a shorter lay over and it was changed 3 weeks ago by Copa"
Pros: "Seats were standard. Crew standard."
Cons: "Communicating the 30 minute time frame to change planes and are seated in the back of the plane. You will miss your flight and pay a very hefty penalty and possibly have to wait 5 hours for the next flight if you checked in your baggage. All this for a 1 hour flight."
Cons: "They had to change the plane we took on the flight which left several people without a seat. We made it on, only because we were traveling with a baby otherwise it would have added to an already awful travel day."
Pros: "All the flights in time, and very nice the personal atention"
Cons: "Maybe more vegetables food"
Cons: "Our flights were delayed and on top of that, we had to run to reach the gate (which was changed without any notice)"
Pros: "On time, easy to board, nice staff."
Cons: "I put OKAY because I did not order in advance."
Pros: "They go the extra mile with the customers. Great staff at the mco counter."
Pros: "I like that international flights serve food, drink and have entertainment in the main cabin making domestic companies appear stingy. The flight attendants were wonderful, as always"
Cons: "Pretty sure they got the cheap Boeing seats, they seemed smaller than average. Also baggage claim took FOREVER (I exaggerate), but it was better than last time I flew Copa where my bag arrived on the flight AFTER mine."
Pros: "my flight going to Peru was disappointing the entertainment unit in front of me did not work I tried to get help from the steFf but they just smile and walk away service was terrible on my way back from Peru the plane broke down in Bogotá Columbia we were trapped inside the plane for three hours with no air-conditioning we disembarked and they offered us to stay in a hotel but the hotel voucher took a very long time to receive we ended up going to the hotel at 3 o’clock in the morning to get up at 5 o’clock in the morning for the return flights very disappointed will not fly Avianca again"
Cons: "Hire competent SteFf"
Cons: "Food was undeserving for a 6 hour flight. One hour late with no previous warning and inflexible luggage policy."
Cons: "I think they can start to offer things to buy and beverages"
Pros: "The wide selection of tv series and movies was excellent."
Cons: "It was a great flight, on time and the crew cabin attention so well"
Pros: "Plenty of legspace on Avianca, even on short domestic flights"
Cons: "Freezing temperature, chicken or beef choice with no fish or pasta choices, stinky toilet."
Pros: "Very efficient boarding and disembarking too, with a friendly crew!"
Cons: "The boarding pass showed Gate 0 for this flight, but that gate doesn't exist in Guayaquil! It was confusing, because the boarding was happening at Gate 2, but this was not displayed on the screens in the airport."
Cons: "The arrival to bogota was a caos. We waited 2 hours to get immigration..."
Cons: "Perdimos dos dias en cali por culpa de avianca Mal servicio no ayudan siguen con la huelga de pilotos En el vuelo de regreso nos dieron otro avión alquilado de otra compañia. Incomodo Nunca mas viajo en Avianca"
Pros: "I enjoyed the food, the blanket and pillow they provided, the free movies and the crew was very nice."
Cons: "Not compliants"
That they were on tike but, They charge again for baggage while we already paid when we buy our tickets
Perfect for a very low cost flight. In time, safety perfect, and of course no service, just what you effectivement !
Delayed three hours and they knew it but didn’t say anything upon checking in
Cumple con su función, transportar, no incluye comida a menos que se pague un valor adicional y así mismo con los asientos y demás, brindan precios económicos pero tratan de compensarlo cobrando por todo lo demás, si desean un viaje económico y que no dure más de 3 horas el vuelo, recomendando
i was seated apart from my girlfriend even though I bought the tickets at the same time and the flight was half full. what are some of these airlines thinking when they assign seats?
Wingo changed departure time 3 times and kept us moving from one gate to a different one. A 1 one flight took me more than 8 hours. Don't fly wit Wingo, the worst experience ever
Nothing the vendor services and overall process was not an experience I would ever want to revisit again .
Pros: "Crew was great and friendly- good meals on long flights- best airline!"
Cons: "everything was great"
Pros: "Crew was great!"
Cons: "Better food or at least option to purchase better food. Needs entertainment and the plane needs a renovation. Very dated interior."
Pros: "The assigned flight attendant was very nice and did a wonderful job"
Cons: "Flight delayed by 9 hours with no explanation. It is a free for all at boarding. Plane is very old with the least amount of room I have had on any plane. Staff were no friendly."
Pros: "Flight crew was very friendly and helpful."
Cons: "After the flight time was changed twice in the days prior, we arrived to the airport three hours before the time posted on the website. There was no crew at the counter to provide us with boarding passes. The security team at the airport in Aruba needed to intervene as the ground crew at the gate refused to send someone to the check in counter. After pleading for an hour, they finally sent someone to give us boarding passes so that we could then proceed through security to the gate. The security team from the airport was nice enough to escort us all the way through customs, immigration, and security so that we would not miss our flight."
Pros: "No problems at check in"
Cons: "The flight itself was too fast in descending-ear popping."
Pros: "Food and drinks served were pleasant."
Cons: "Our seats were in front of the spacious emergency exit seats and they were tighter than the rest of the plane. We were scrunched in more than the rest of the passengers which was very uncomfortable."
Pros: "Plane was on time, both departure and landing"
Cons: "Very little leg room, if the person in front of you declined their seat they were almost in your lap."
Pros: "They served sandwich and something to drink on the flight."
Cons: "Brought the flight earlier wuthout an explanation. Flight was 11.15am instead of 4.15pm."
Cons: "my ticket got cancelled the same day and was marked as fraud even though they charged me for the ticket and they still haven't refunded the amount worst services ever"
Pros: "The simplicity of checking in at a no hassle airport. Great price but could be cheaper."
Cons: "That the plane arrived two and a half hour later. Also wish that this Surinam Airways can fly through out the year not just a few months out of the year."
Pros: "Very bad service, Suriname Airways cancelled outle flight which has been booked since Sept 2016 and changed it to Sunday July 30 causing problems with car rentals & hotels that have been since Sept as well."
Pros: "Staff and service was great. Very polite . Great service . Clean airplane . Good and drinks good."
Boarding was quick and efficient which was nice and it was a nice treat to have a screen to watch a show for the quick flight!
Happy to see coffee was served and the air hostesses were v.attentive. Thanks.
Pros: "Very little"
Cons: "Flight delayed, updates were poor, plane took off and landed again, further delays, more poor information, then when we landed no one was on the Customer Service desk."
Cons: "It was the first of three flights. I was automatically rebooked on a flight that didn’t allow nearly enough time to make my connection. United didn’t want to help because only one of the flights was really theirs. Same with Swiss Air. It was a terrible beginning to my trip. I lost money on shuttle fair since I never went to Minneapolis, too."
Pros: "The flight attendants were very friendly and the food was excellent. I was provided with plenty of snacks and drinks and I felt like I never went without!"
Cons: "I could’ve used more direction once we landed on where to go and what to do."
Cons: "Wi-Fi did t work for most of the flight."
Pros: "Flight was in time and smooth. Crew was friendly and active in the cabin."
Cons: "Seats were very close together and leg room was very limited. It was difficult to get in and out of the window seat area."
Pros: "Plane travel is not my favorite, but I was impressed at how smoothly everything went. Had some decent coffee and a delicious caramel-filled cookie during flight that made me very happy. Loved having a female pilot and power receptacles in each row, too."
Cons: "I wish we didn't need the United app in order to use the Wi-Fi. Or, I wish that I had known in advance, since my tablet is Wi-Fi only. Minor thing."
Pros: "Flight was quick once we got on to it."
Cons: "It took a while to get word that the flight was delayed. In the mean time I was running back and forth between the gate that my plane should have been at and the terminal board."
Pros: "Brought water out several times"
Cons: "Had very limited food availability No entertainment through app unless purchasing internet"