Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 3% drop in price.|
|June||Most popular time to fly with an average 5% increase in price.|
Average price round-trip
|$651||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Mexico does not have any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened and quarantined if necessary. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Riviera Maya.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Riviera Maya is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Riviera Maya with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Riviera Maya up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "The flight was 2 hours delayed because there was a mechanical issue on the plane. We sat and waited on the plane for 1 hour while the Maintenance crew tried fixing the problem. After sitting there for one hour, they told us the problem wasn’t fixed and we have to change aircrafts. The other aircraft was all the way in terminal D (we were in terminal A) and the boarding process took a long time. Overall it was an awful flight and experience with American Airlines. I missed my mother’s birthday party because of the 2 hour delay."
Cons: "Social distancing"
Pros: "Comfortable seat, Meal was delicious, crew was friendly"
Pros: "The crew"
Cons: "Less turbulence haha"
Cons: "Truth is they practice in like cattle. I ended up sitting next to a ginormous woman. It was a very uncomfortable flight from DC to Charleston. Come on American you're better than that quit using such small planes!"
Pros: "Really a nice meal and good service"
Pros: "The pilot was fine and kept us informed. However, the rest of the crew was awful. Not friendly, did not smile. What poor example of American Airline employees. No food was available in the main cabin. This was a 6:30 p.m. flight and there should have been menu items available, not just pretzels"
Cons: "Crew and options for food. If I wanted pretzels, I would fly with Southwest. They have better service anyway."
Cons: "We had 3:10h delayed..."
Cons: "No wifi, drinks came in the last 5 minutes flight was 1.5 hours late"
Pros: "Honestly, nothing!!"
Cons: "Everything. This airline has disappointed me for the last time."
Pros: "I got there"
Cons: "Being on time for once"
Pros: "Friendly crews"
Cons: "Old plane. No power to recharge electronics."
Pros: "New, clean plane"
Cons: "Food was horrible. Salad 90% celery chunks, and beef that was 90% gristle. I paid extra for more leg room but got a bulkhead seat that had less leg room , and cramped, hard to access table and video screen."
Pros: "The flight itself was fine."
Cons: "All the choices to eat were laden with gluten, salt, and sugar. Surely a salad is no heavier than what they carry, but might not last as long. For those of us gluten-sensitive, watching our glucose levels, or salt intake there’s nothing. A 40 minute gate change from B29 to A11 in PHX was barely long enough to walk far less find and buy a healthy meal. Yet again I arose at 4am and had nothing to eat until after 4pm. ALL the airlines can do better."
Cons: "Business class crew was extremely rude and unfriendly."
Pros: "The crew was pleasant"
Cons: "We sat on the taxi runway for almost an hour waiting for our turn. Then some rain came and the captain didn’t want to take off. I can understand snow, but rain?"
Pros: "The plane was clean and flight crew was very pleasant."
Cons: "On a cross country flight I would expect there to be in-seat entertainment or at least power / USB charging at each seat. This flight had no AC power nor did it have USB charging."
Pros: "Timing of flight routes"
Cons: "Sat on a pillow"
Pros: "On time"
Cons: "issues FA ran out of Mexican immigration forms."
Pros: "the flight attendant passing out newspapers calling them "fake news" was hilarious."
Cons: "when people lean back in their seats, i'm pretty much hit in the face because of the lack of space. so i also had to lean back in my seat to just get some face space. won't use AA again for long flights."
Pros: "The crew were wonderful and very attentive. The food was excellent and served almost continuously - and free! Seats were comfortable and roomy enough to move around. Flight was not full and we were able to lie down to sleep a little."
Cons: "No complaints."
Pros: "Smooth direct flight to BCN, good captain & flight crew. Comfortable seats complete with usb charger port; excellent entertainment choices on personal screen. Tasty dinner & snacks."
Pros: "BATE AND SWITCH. I BUY A TICKET TO DISCOVER IT DOENST ALLOW ME TO CARRY MY ROLLER BAG ON BOARD UNLESS I PAY A $60.00 FEE, YES $60. I GUESS THIS IS HOW TO MAKE A PROFIT EVEN IF YOU MAKE YOUR CUSTOMER FEEL LIKE A SUCKER! THANKS AMERICAN AIRLINE FOR LETTING ME KNOW YOU ONLY CARE ABOUT YOUR STOCKHOLDER AND THE CUSTOMER IS JUST A WAY TO MAKE THE STOCKHOLDERS AND EXECUTIVES (WHO GET BIG BONUS') HAPPY. SINCE YOU NOW ACT LIKE SPIRIT AIRLINES MAYBE YOU SHOULD MERGE WITH THEM TOO. I WANT BE TRAVELING AMERICAN AGAIN UNLESS ITS THE ONLY CHOICE I HAVE. IM GLAD TO SHARE MY STORY WITH OTHERS."
Pros: "This was one of the best crews I've ever had on a flight. So helpful."
Cons: "Didn't like having to get rescreened for a domestic flight after going through customs."
Pros: "Overall flight was great. Crew, pilot, flight attendants, boarding, everyone and everything was great. Drinks and snacks were offered."
Cons: "No seat back entertainment. 45 mins flight from San Antonio to Dallas had seatback entertainment. But 2hr flight from Dallas to Cozumel had no seatback entertainment. Go figure."
Pros: "The crew was nice"
Cons: "Sandwich was still partially frozen"
Pros: "on time and it was comfortable"
Pros: "Good connection"
Pros: "The plane was cleaned, the movie was good and the food was good with lower price. It was a no problem flight and on time."
Pros: "Overall was great."
Pros: "Customer service"
Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."
Cons: "Good service and smooth flight"
Pros: "Boarded on time, and was a quick flight."
Cons: "There were cabin pressure issues mid-flight that really hurt my head."
Pros: "I was traveling with two teenagers and originally there weren't 3 seats together. When we got to the gate they had reassigned our seats for us to sit all together. I appreciate that."
Cons: "We had already pulled out of the gate to leave when the captain informed us the plane had maintenance issues and we had to wait for a gate. We waited. When we got to the gate he announced the crew had timed out and that we should take our things and get down to wait for more information. Once at the gate we were told they were trying to put a new crew together for us, including the pilot. While we waited they did provide good quality deli food for us. I appreciate the food but the 5 hour delay, I did not appreciate."
Pros: "I fell asleep and missed dinner. When I woke up one of the stuff came up to me and asked me if I would like to eat something and went especially for me and got me the the dinner portion. Although we had a delay I was informed promptly and the staff apologized for my inconvenience. The airline took responsibility and did not blame the delay on other factors. Thanks for being honest"
Pros: "Seat was comfortable"
Cons: "Gate agent told me my bag would fit under seat but when I got on board found it would not and had to do gate check."
Cons: "Very late"
Pros: "very friendly staff"
Cons: "Flight was delayed arriving, connecting flight was in a completely different terminal = they didn't wait for us and auto booked us on a flight out the next morning. We requested our bags and drove home instead. Horrible."
Cons: "No tv.. Rude customer service n my luggage got lost.. I will make to stay away from aa"
Cons: "Bumped me out of exit row. Seats would not lock in place and there was no wifi on flight. How in 2016 can an airline not have wifi on a flight from PHX to PHL."
Cons: "It is disgraceful flying such a tight configuration on a transatlantic flight. AA should be ashamed."
Cons: "Systems were down so they were just taking boarding passes at the gate, no room for carryon bags seemed really unprofessional boarding"
Pros: "Clean and not much space but ok"
Cons: "No individual screen and no choices"
Pros: "Flight was on time. Bags didn't get lost. Pilot and crew seemed nice."
Cons: "Smallest middle seat I've ever sat in. Wifi was $40. Baggage Fees were pricey. No free snacks. No free entertainment options."
Pros: "We had a delay due to an equipment malfunction. They deboarded us so we didn't have to sit on a hot plane. That was greatly appreciated. The crew and gate personell in Cedar Rapids were very friendly and organized in getting us all back on the plane as quickly as possible."
Cons: "We made up time in the air to Dallas. We arrived early and waited about 15min. Due to another plane being in our gate."
Cons: "Advertised fare I purchase was for economy, where I would have a checked back and be able to pick my seat. I found out the day before that the airline wasn't offering either, even though I paid for it."
Cons: "The departure gate was changed four or five times, including after we had traipsed from one end of the concourse to the other, only to have the gate changed BACK to the one from which we came. This was at supper time; we wanted to eat in the terminal but were rousted from two different lines to change gates. We couldn't stop running back and forth long enough to eat! I got updated info more quickly from Kayak than from United, despite having signed up for email and text notifications and having the United app. Come on!! Eventually we were marched down to a narrow hallway, crowded with passengers from two other departing flights, held in formation by obviously harried gate agents and finally led outside to the ramp to board the plane. The worst boarding experience. Ever. Give me Southwest anytime."
Pros: "Great crew. Comfortable in economy plus"
Cons: "Very turbulent day."
Pros: "Everything was very nice."
Pros: "Everything smooth! Yes, a couple younguns’ a little on the cryin’ side... but everyone has to get through that sooner rather than later (and, BTW, they had incredible legroom in Economy so whazzup with that???)."
Cons: "They forgot to stock food and red wine. Ran out of white. A joke. Pretzels. United is not a consumer oriented airline anymore. Attitude is they are doing customer a favor just being there. Best avoided."
Pros: "Friendly staff"
Cons: "Delay, delay, delay, missed connection"
Pros: "Smooth ride and easy boarding"
Cons: "We started to print our boarding pass and needed some help, we had to wait for the staff because of the limited staff helping in the floor"
Pros: "Excellent service ample legroom"
Pros: "Toilet is clean and seat is pretty comfortable for a long flight"
Cons: "Food taste is no good, no child meal and entertainment choices so limited and earphone is not comfortable specially for a long flight. No priority boarding with kids"
Pros: "Good staff"
Cons: "Internet rate is ridiculous...15 / hr and goes up from there"
Pros: "Flight attendant"
Cons: "No door operations"
Pros: "Boarding process was smooth."
Cons: "The space between seats was very uncomfortable. I have never felt so crowded in a plane seat and would reconsider United in the future for that reason."
Pros: "It was an ok flight i guess but there was no good free in flight entertainment."
Pros: "Everyone involved in making sure that everyone's travel EXPerience was superior; is to be given high praise."
Pros: "Flight crew were nice"
Cons: "Very uncomfortable seats that didn't recline much and didn't have USB ports. Really?!"
Pros: "Boarding was easy and smooth. Even the seats in economy had plenty of leg room."
Cons: "I am not a fan of United WiFi. I was never able to watch more than five minutes of anything before the program had "unfortunately stop responding""
Pros: "No one sitting next to me."
Cons: "I need more room."
Pros: "The staff and crew were very helpful, especially in helping catch my connection. Which leads to the dislike."
Cons: "Nothing but delays. Before we boarded...delay. Before we left the gate...delay. Before we left the taxiway...delay. Before we landed...delay. Many on the flight missing, or having tight connections."
Cons: "I wish I knew I couldn't bring my carry on with me!!! United is always finding ways to screw the passenger's experience. I have a wedding to go to and needed my small duffle carry on with me and because I got a "basic economy" ticket, this was not possible. Some forewarning of this insanity would have been helpful! Really so annoyed!"
Pros: "The boarding and check-in process was quick and seamless. The crew was attentive, friendly, and informative. Ohare airport has Garters popcorn!!!!"
Cons: "Seating was a little cramped, even for a small guy like me, and the only way to watch anything on the small screens provided on seats in front of you, is to pay. Honestly, I know that everything is about the bottom line, but you can at least provide 1 free movie or Channel and charge for optional premium material."
Pros: "The wi-fi entertainment was good"
Cons: "Unfriendly crew. Broken seat back, would not recline. Made crew aware and was basically told to deal with it. Delayed twice on my return lay over. Not a good experience overall."
Pros: "Punctual departure, arrival ahead of schedule"
Cons: "The man in front of me thought it was obvious that he should enjoy 130% space, leaving me with 70%. I couldn't even read my magazine. I've paid full price for my seat. Slow service. Half an hour wait for baggage claim."
Pros: "Thank you"
Pros: "The seat I had to buy was comfortable and you were provided free wifi w/ yr own tablet--I didn't know that and had packed devices."
Cons: "That I had no seat assignment and was told to buy one!"
Pros: "Not happy. Can't afford such high fees to reschedule flight to see my 82 yo parents. I would have to fly first class to have room for my broken leg now. Doctor won't approve flight since this just happened 3/28/17. But, I can't pay so much more to fly home after surgery....near the holidays. Just makes me sad. I had insurance on 1 flight so i hope i can get 1/2 of my ticket price back. Yup, I messed up the insurance on the 2nd flight. My bad. So I'm out for 1 ticket, and a broken leg and torn ACL and I didn't see my folks. Can you do anything to help me, United? Please? Thanks. Pretty tough week."
Cons: "Will be disappointed if you don't try to help."
Pros: "What did I like like that the pilot let us know what was going on on every moment and the stewardess was very friendly"
Cons: "Seats very uncomfortable last flight 30 minute flight took an hour if not more and not knowing what gate my next flight is until I get there"
Pros: "Enjoyed the free movies"
Pros: "I need some substance $400 for a flight And you offered me No water or snack"
Pros: "Boarding and crew were good"
Cons: "No comfort at all. Plane was jam packed and I had no leg room, arm rests would not come up, no free wifi or free entertainment."
Pros: "Polite flight attendants"
Cons: "Had to wait 40 minutes for a gate"
Pros: "Flight arrived about 20 min early. Crew kept us updated on turbulence. Crew followed up for additional drinks/refills."
Cons: "Audio jack not working, so couldn't enjoy in-flight entertainment."
Pros: "Friendly crew"
Pros: "Sucked. .the boarding process was a cluster.tiny bag of salted ceap..huge snoring man sweating on me in seat"
Pros: "Free movies and wifi"
Cons: "On time arrived early"
Pros: "Good communication and helpful."
Pros: "The complimentary snacks and beverages were nice."
Pros: "Old aircraft, but it had the old more comfortable seats. Flight attendant was very nice."
Cons: "My 1.5 hr round trip ticket was $1000. No wifi. Snack mix was a mixture of pretzels and dried garbage. Stick with just pretzels United."
Cons: "Everything, flight was delayed over 6 hours causing me to connecting flight. Spent all day at the airport and didn't go anywhere."
Pros: "I scanned my boarding pass with my cellphone."
Cons: "The flight attendants weren't friendly. They were rude. They NEVER shared their expectations for good passengers. Instead they just wasted a lot of time correcting passengers' bad behaviors. Got half a cup of juice with lots of ice. Thirsty all the time. I never could go and use the restroom."
Cons: "This flight didn't happen."
Cons: "Flight was delayed over six hours. No explanation was given as to why and the flight was supposed to arrive at 6:45 and we got in at 12:30. Poor service at the gate and then we got on the plane and sat on the Tarmac for an hour with no explanation again. The air wasn't on and not drinks or snacks were offered for our wait time. a disappointing way to end an otherwise great weekend away."
Cons: "Very small plane. I have to valet my carry on which meant removing all my medicine (I am a cancer patient) and my camera and carry them on board with me."
Pros: "Your staff."
Cons: "The delays."
Pros: "united customer service quickly booked new flight for second leg as I was not going to make it in time"
Cons: "I did not like waking up super early in the morning only to sit at airport for 3 hours because an escape hatch leaked and got the radios wet. only to have the nearest tech over an hour away. and for him to not be able to do anything but let it dry out. Then the flight attendants did not even do a beverage service."
Cons: "The plane never cooled to below 80 degrees"
Pros: "The return flightf we had our be on from S,an Francisco to Atlanta , we had only 20 minutes to make it to the boarding gate. We were tired and didn't have time to use the bathroom nor eat before boarding. This is because my flight was changed. I'm so upset with United."
Pros: "The flight to OHare was fine. No problems whatever. There was no entertainment. The juice was ok."
Cons: "The snack I could not eat for dietary restrictions."
Airlines flying from Cedar Rapids to Riviera Maya have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights