Pros: "Crew was great and overall flight was smooth."
Cons: "As we were boarding they told us that all overhead compartments were full and would have to check our carry on bags. Once on the plane the over head compartments above our seats were empty and we could of carried on our bags. We did carry on a so we wouldn’t have to check our bag. This was very frustrating"
Pros: "The crew was very friendly and there was a lot of space."
Cons: "Crew could have been just a tad bit more friendly"
Pros: "good, free movies"
Cons: "couldn't get on standby for earlier flight because of my "cheap" ticket. I didn't know this until I got to the gate 5 hours early. I understand it was probably obvious somewhere when I bought the ticket, but it was a bit irritating."
Pros: "Rapid, right on time, close to the gate, deplane in front and back so it was fast, great flight attendants- everyone is always friendly at Alaska, truly always try to fly Alaska when I can"
Cons: "Nothing"
Pros: "The assistance by the San Jose CR Alaska office re; my misplaced carry on and their super help in the return exchange of backpacks"
Cons: "Meal on board charges"
Pros: "Friendly staff were efficient and helpful. Comfortable seats and fun entertainment and ordering interface with lots of good movies and shows."
Cons: "I would have liked more vegetarian meal options. I’ll probably grab something by the gate before I board next time. Not having a charging option for my phone was a little surprising. Again, I’ll be sure to top off my battery at the gate in the future."
Pros: "On time, service, food. It was first class but worth it."
Pros: "Getting to where I needed to go"
Cons: "Stopping the plane to fuel at another airport understandable. But then you ran out of food for purchase on the first flight (I was sitting in the back). Then connecting at LAX was horrible. Everyone had connecting flights. Off the plane onto a bus. then through customs then shuffled outside with no guidance from employees. Finally I found someone to ask bc 15-20 people were around me in the same boat. Where the f do we go we wondered. The employee was insanely rude. I’m attentive and I listen. he was saying pay attention I told you go right blah blah blah. He was literally standing there with his arm out pointing right and never said a word to anyone. So once we figured out to go outside and right we had a stressful ten minute wal hoping we were going the right way. We were! We get to tsa and have to go through screening again. Which is insane bc we just got off a plane. The tsa agent told us this happens everyday with a smerk. On top of her attitude, her and the two other lazy ladies on her line were painfully slow. The other two lines went at least twice as fast(no exaggeration!) made it to gate 66 to find it was changed without notice to 63. Made the flight by two minutes or less sweating from running around!"
Pros: "Service was good."
Cons: "Seats are very uncomfortable, little padding. Flight was over an hour late leaving SJO."
Should board from rear to front, and from windows to aisles. That would be faster and more efficient than boarding from front to rear.
Cons: "The exit row that I paid up for, for leg room, didn't have extra leg room. First world problems."
Pros: "Comfortable seats and the plane was not crowded."
Cons: "Wheelchair for my mom was not at the gate in Atlanta, she had to walk and we had to still check immigration, customs and reroute our luggage."
Pros: "COVID safety measures"
Cons: "There was no in-flight entertainment via Gogo app / Delta Studio."
Pros: "It was a nice, quick hop. Everyone played by the new COVID rules."
Pros: "We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors."
Cons: "DL needs to find a better way to manage food and drinks for FC during the COVID 19 era."
Pros: "Almost as soon as we finished taking off, we were landing. A one-hour trip doesn't let you really love or hate anything."
Pros: "You're kidding!!!"
Cons: "Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!"
Pros: "The crew was okay. Seat was uncomfortable. Fold down table was broken."
Cons: "Delayed several times. switched to a later flight hoping that flight would not be delayed. That flight was delayed. I had to sit on the plane for over an hour before we took off. Didn’t make it to Chattanooga until almost12 am. hoping to fly delta for next trip to Dominican Rep. but now I’m unsure"
Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
The waiting area in panama was super crowded, and hot
Flight was delayed by one hour, then another 1/2 hour then cancelled and changed till the next day. We were not allowed to get our luggage & put up in a dirty hotel. I had cockroaches in the bathroom. When I finally arrived home…i noticed the airline had damaged the zipper on my suitcase. An awful awful trip thanks to American Airlines.
Given Covid protocols, it is still baffling to me how these planes can be so overcrowded. But the flight in general was okay.
Once we got on the flight everything was fine. The first leg of our flight was delayed 3 times but American sent us emails allowing us to chose a new itinerary.
Cons: "San Salvador gate is to small, everybody on top of each other"
Pros: "They did the best they could but my overall experience was poor. It seems when I fly with AA either I miss my connecting flight, the airplane is broken, we deplane then the flight gets canceled, I’m rebooked then that flight is delayed and then eventually cancelled."
Cons: "Need newer planes, better scheduling of flights, flight attendants seem tired or overwhelmed/worked/unhappy."
Cons: "Missed connecting flight to El Paso and had to wait for hours in the airport on standby"
Pros: "Crew was very nice and helpful"
Cons: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."
Cons: "That flight for 2.5 hrs is way to tight. An hour, hour and a half... OK. But 2.5 hrs on a packed flight was uncomfortable"
Cons: "Why do we accept this humiliation from AA, they charge for breading inside the plane, they don't give anything nice to eat or drink, and the tickets are more expensive than others. You know why?, Because we are stupid"
Pros: "Got seated at row 2 so practically I was the first one to disembark. There's only one stewardess who took care of us and she did very well."
Cons: "The plane is so small that I don't have above head compartment so I had to put all my stuff under seat in front and I don't have space to put my leg."
Cons: "Availability of on-board meals, I wasn’t able to purchase anything. Nothing available from the lunch menu even at the exact lunch time, in a +5h flight. Truly disappointed"
Pros: "Quick boarding, no delays."
Cons: "The control for the entertainment system is strangely located on the armrest, so the person next to me was constantly changing my system's volume and channels by simply using the armrest."
Pros: "NOTHING"
Cons: "Where should I begin? Incoming flight was late, so UA 1560 was delayed. After boarding, IFE was not working. Crew could not get it to work. Snack options were NON-existent for a 5-hour flight. Upon arriving at Newark, the gate was not available. Come on United this is your hub. Final straw, the baggage took about 50 to 60 minutes to arrive."
Cons: "The security at the gate is poorly organized. Even though there are bathrooms at the gate, security will not let you use them! You must leave the gate, walk down the hall to the bathrooms, and then reenter the gate and be searched again!! This is a problem that can be easily fixed but they need more people speaking up before they will. Wheni spoke with people, Security blamed it on United and United blamed it on the security."
Pros: "staff was nice"
Cons: "it was late as always, so instead of getting home tonight, I am in a crapy hotel in Houston ...."
Pros: "Seat belt worked."
Cons: "The seats are so uncomfortable. No head or neck support. The entertainment WiFi never worked."
Pros: "The pilot and crew were friendly and helpful."
Cons: "The flight had a THIRTEEN hour delay. The plane was very old and broken (we couldn’t fly because of a broken fuel gauge)."
Pros: "Great customer service. Gate agent was able to swap my flight for an earlier one."
Pros: "The Free glass of wine was a very nice surprise."
Cons: "No food or beverage supposedly due to covid yet we're all in the flying tube together with the recirculated air."
Cons: "I was shocked how full the flight was and no flexibility to move around seats! You get what you pay for... no comfort. I won’t be flying with frontier again for a while"
Pros: "All around worst flights, super uncomfortable. Super loud speaker system."
Cons: "Everything"
Pros: "The price of the ticket was cheap and boarding was fast and easy"
Cons: "The flying time"
Pros: "I would like to communicate the complete mess this booking was with Kayak, but this format does not allow for this discussion."
Cons: "How do I file a complaint with Kayak? Please respond so we can resolve this serious mistake on either your part or Frontier. Mel@vanderbrugs.com"
Pros: "It was a great flight. One of the crew members was extremely funny and made the flight! Everything was on schedule!"
Cons: "Everything was as good as it could get!"
Pros: "Boarding and de-planing went great."
Cons: "The flight crew all wore strong perfumes, plus it was very turbulent. As a result, the strong perfumes really made me nauseated when the turbulence was bad."
Pros: "Fast flight. Arrived 30mins ahead of schedule."
Cons: "Concierge service was free water. Everything else was paid for."
Pros: "Nothing."
Cons: "Frontier has mastered the art of a cheaply run airline that nickel and dimes you to death with extra fees for EVERYTHING. The Airbus A319 was equipped with hard shell seats with a tiny flip down tray large enough to barely hold two plastic cups with the tightest seat pitch I've ever encountered and rigidly upright non-reclining backs. They made Lufthansa seating a Cadillac by comparison. The tall guy behind me's feet stick out between my feet because he literally had no where else to put them. It's as if they tried to make the plane as uncomfortable as possible. I've flown across the Atlantic in a military transport on nylon webbing seats that were far less painful. There's a fee for baggage, even carry-ons, and for everything in the cabin, including water. The fares aren't cheap either, but I had to get to OKC for the weekend and American and Southwest were fully booked. Only Frontier had seats available, and now I know why. If it's too expensive for you to fly a decent plane, Frontier, just shut it down and save the traveling public a lot of aggravation and discomfort. if it's a choice between Frontier and the bus, take the bus!"
Pros: "Boarded timely, crew was polite and efficient. Cabin temoerature was comfortable"
Cons: "It was a 3 hour flight and no service was offered. If you wanted a water or anything, you had to either ring the call button or go to the galley and ask"