$658 Find Cheap Flights from Changchun to New York State

Food could be better it was okay. Entertainment seems dated it was something but in this day and age could be a lot better.

I’d have rated Asiana good except an unfortunate incident in which I felt one of your employee didn’t really help us. During the first leg of the trip, the flight from LAX to ICN, I left my backpack on the plane. When I realized, I reported to one of your employee who promised me that it’d be taken care of, that my backpack will be there at HCM city. When we arrived there, HCM people had no idea and my backpack was still at Incheon airport who denied any knowledge whatsoever. I was left in the cold and felt helpless. I was very disappointed. I’d like someone to look into this and let me know.

I am thankful that I was able to fly using Asiana

It was my first time flying Asiana but i was very pleased with how professional and understanding the flight crew is with little kids. One flight attendant held my 3 year old daughter’s hand guiding her to the exit after landing while i had my hands full with luggage and my infant. She was very helpful.

The customer service was excellent. They noticed that our connecting flight was scheduled too closely for us to complete customs, so they changed the flight. Our initial flight was delayed, and they were able to get us on another flight, all without charging us any additional fees. I would fly them again anytime!

Better screens, it would have been nice to have more comfortable seats.

2nd major delay due to maintenance issues. 1st delay missed my connecting flight.

It was great, but my bag was not loaded onto the connecting flight. I'm currently getting it resolved. If this isn't a problem, everything else was excellent.

The aircraft was massive (A-380) and became crowded with 400+ passengers on board.

Love flying Asiana. Been using it for over a decade now.