Cons: I don't like the meal so starving in the flight no snacks
Oct 15, 2016
Pros: very polite and helpful crew
Cons: timing of this flight us last in line behind a huge crowd in immigration. Didn't get thru customs until 11:50pm!!
Oct 12, 2016
Pros: I particularly liked the seamlessness of the experience - from the downtown checkin and getting a boarding pass at Seoul station, taking the AREX, the efficiency and competence of the front line personnel, etc. I will recommend Asiana and I would consider taking them long distance except that I am a goldcard frequent flier with American/British/Cathay for many years now.
Chicago talks about seamlessness in its airport experience but its train-to-the-plane is the chronic weak link.
Cons: Nothing - I'd tell you if there was. I didn't bother with entertainment for a two-hour flight and I was already well into a really eloquent novel (I'll Be Right There) by Kyung-Sook Shin; check it out
Oct 12, 2016
Pros: From Seoul, the staff were all quick and prompt.
Cons: JFK Front desk clerk( she seemed to be an indian or Latin Indian) were so rude and she looked to have no idea for her job. Sorry to grade for " Boarding, Mediocore" Nevertheless, the girl made us too confused. our departure to HK thru Seoul, she gave us boarding pass only to Seoul and my husband uses a cane due to leg pain. ( he can not bend his leg properly). I asked her to give a front seat. She simply ignored my request. At least, she should better say yes or no! However, other staffs helped us!
Oct 09, 2016
5 star flight
Pros: It truly set apart from the other airlines I used for my 15-day trip. It was by far the best airline from top to bottom
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